Hi Ruby. There are multiple things that could cause that scenario. We'd recommend taking a closer look at your audience to see if any contacts are marked as unsubscribed. If this audience is new, we'd recommend looking at your import history to check the results of your import.
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This video is so helpful - thank you!
Glad it was helpful!
I have 148 contacts n can only send to 118. Why?
Hi Ruby. There are multiple things that could cause that scenario. We'd recommend taking a closer look at your audience to see if any contacts are marked as unsubscribed. If this audience is new, we'd recommend looking at your import history to check the results of your import.
I uploaded my CVS file and didnt get all the columns, do you have a video that shows what format should the file have?
Hi there! We don’t have a video, but we do have a guide available here: mailchimp.com/help/format-guidelines-for-your-import-file/
There is no 'manage audiences'
To clarify, when you click on the “Audience” icon > Audience dashboard > do you see the “Manage Audiece” drop-down on the right?