Tech manager for 10 years. My employees work best when I set clear goals and tasks, and then leave them alone. If I stand over their shoulder, they'll feel stressed and the work will take longer. What these ridiculous companies don't understand is that tracking software won't solve their poor leadership problems. If your leaders can't inspire your employees to work, even remotely, no amount of tracking software will make them more productive.
of my time in the workforce i’ve seen people who are really good at looking like they work hard accomplish very few things. i also seen people so fluent and smooth at there jobs they can accomplish more in 4 hrs then most people can in 8. I’ve also watched companies ride the great workers so hard and not give them the monetary compensation they deserve.... choosing the right company is key
So glad I'm a business owner and will never have to deal with this nor will I ever impose this on my employees. Set goals and tasks and completion timeliness and everything will be ok. As long as the work is done by the deadline, it's ok with me .
You know what the biggest threat to productivity is? Stress. By increasing stress, this software will only make people less productive over time, increase the number of errors employees make and increase the number of call outs. In addition, it also lowers employee morale. Overall, the benefits aren't worth the drawbacks.
@@NoMoreNonsense321 Same here for the company I used to work for. They're now in the process of rejecting majority of resignations all at once (well we know why)
@@jfyne03 How the heck do you reject a resignation?! The person WILL be leaving, they're just being nice and letting you know in advance 😂 What, you're going to handcuff them to their desk?
@@BewareTheLilyOfTheValley I asked them same question. Myself along with countless others. Where this company is situated is on a remote island (Cay). I'm home so I don't have to worry about placing my resignation in 😂
I was fired during the pandemic because I was taking "too many breaks" based on the monitoring software results. As a graphic designer, I spend a decent amount of time sketching ideas on paper and I believe this was not taken into account but I didn't even defend myself from the accusations. I always delivered the work on time and I didn't feel like begging for a job that is focused on measuring productivity on a micro level...
AS LONG AS YOUR WORK GETS DONE SHOULD NOT BE AN ISSUE. You should have stated sometimes girls have to take more bathroom breaks then their male counterparts
They did you a favor. Honestly, if I found out my boss decided to utilize this spyware, I would immediately polish my resume and start looking for another job.
The fact that employers are focused on a productivity report and micromanagement rather than the actual work is how the downfall begins. My last employer used a tool which made even taking a bio break a nightmare. Imagine being marked down because you went to toilet
This does paint a bad image for companies who use these tracking tools. What if I talk with a friend or family off the clock? Is that recorded and transcribed? What if I search something for research purposes? Even these simple sequences of data are not respected.
People used to "look busy" at the office, now people will have to "look busy" at home. Can't employers just give clear objectives and set deadlines? Why the micromanagement? For many thinking jobs, you may have to pause to figure something out or make some notes. Do you have to log that time in as well?
Didn't you hear the plastic lady. She said that it's not micro management, amd it's increases privacy I trust her because she obviously only spends money on absolute necessities.
The programs lost the knowledge what it is to manage Humans not just items...or at least it does not have this knowledge jet... ...CEOs even thought, also it's their only task...
@mike bravo I laughed when he talked about how number of emails are being fed in as a factor to their productivity calculations. All that does is drive you to send pointless emails to boost metrics.
I absolutely despise this kind of micromanaging a person's life. As a company owner, I am paying people to do the job, and if the work is done properly then that's what I would look at. Whatever they do at home is none of my business and shouldn't be. They are human beings with lives. If they aren't productive that reflects on the quality of work, and surveillance instead of counselling and conversation, makes it worse
Micromanaging and surveillance is a terrific way to tell your employees you have no confidence or trust in them. Just set clear expectations of goals and track progress and results toward those. The problem is that most management is completely incompetent and incapable of communicating clear goals and expectations. When management cannot communicate and cannot balance resources against priorities, then they have to resort to some other bogus methods of collecting data to show "productivity".
@@jfyne03 it's amazing how much insecurity from authority makes any type of stability fall like dominoes when bs knocks. They might as well tell you to retire.
Micro management doesn't work. It gives worker anxiety. If you have a slacker then you will notice by what is front of you not by software. My department is a make sure you get the job done mentality and I love it because I enjoy getting tasks done. Now another department has this software that does track when you use the bathroom and that is unsettling. You don't trust your employees that much?
Well said. It generally leaves staff stressed and miserable. It also makes them less confident and more reluctant to go that extra mile for the business.
Actually most PM are bad PM and bad leaders they want to track everything. If you can just manage work of people and know what your team is working on,. You don't need these software
Let's look at it differently what happens if you work your ass off and you get no result, which can happen sometimes. How do you show you didn't slack off? Doesn't software at least give you a good history track to show you were putting the effort?
I work as a 911 dispatcher. They have a system to see how many calls we answer and how long we are in “not ready” aka not taking calls. Some supervisors will send out an email saying, “Make your phone ready!” Without checking in with the employee. However, some supervisors have gotten in the habit of coming out and seeing what’s going on. 99% of the time we are working on another task. For example last night I was entering a DV restraining order which requires precision and accuracy. When the supervisor came out to check in why I wasn’t actively answering calls, she saw I was working on it and left. Like the guy in the video said, just talk to your employees and have a human conversation with them. We all know who the lazy employees are; deal with them accordingly and leave the rest alone.
I used to be a 911 dispatcher many years ago. I cannot imagine having the added pressure of a call quota on top of an incredibly stressful job! I honestly don’t know how you do it! I would be a complete basket case lol seriously
@@fanniekelley5944 Yes! I am a manager and I am not micromanaging anyone. That makes your job harder. If I feel the need to micromanage someone because they aren't doing their job that means that person isn't fit for the position and needs to be handled accordingly. 2 warnings, 2 write ups then bye bye birdie.
I’m retired now since 2016 but when I was working as a field serviceman the corporation started up that location tracking on us so they could see exactly where we were located on a computer map. I will never forget when my supervisor called me up once asking me why she couldn’t see my vehicle moving and it appears that I’m at a fast food restaurant. When I told her I was taking a dump in the bathroom she hung up on me and sent me a scathing email for providing too much information and she copied all the other managers and she said she was putting this email in my permanent record. I wrote her back and copied all the managers and pointed out that the bathroom at the office is right down the hallway there and my bathroom is wherever I can Find One. She never called me again while I was on the Road.
If managers want to monitor employee productivity, the subordinates should have equal access to their supervisor’s metrics. Anything less than complete two-way surveillance will breed animosity and contempt.
@@baldeagle4710 Yes, because they're brought in and paid to do the work. If you're responsible for something, you're accountable for it. If you you fail, your accountability is your supervisors accountability to their supervisor and so on, until it reaches the top..... If you want clear goals to be set and not want any monitoring of your work, you should accept losing your job with minimal justification if you fail to meet your tasks, as your supervisor has no way to confirm your reasons for failing to complete your task (and no, 'your word' is not good enough for someone to risk their careers for you).
@@cryptomood04 if you think that you need to surveillance someone to know if they are doing their work. You have a toxic work environment. The output of someone should tell you if they are doing their work. Colleagues should notice if someone does not do their work. I work according to the agile scrum methodology. If I don’t do my work we won’t finish the sprint, no expensive monitoring service needed. Output tells you everything
@@Churros1616 There is more to the surveillance than you would imagine. There may be some surveillance that is above and beyond the top, but others mainly to keep track of an employee's whereabouts. Workplace insurance has shifted 180 in its dynamics. Insurance protects an employee during working hours in their workplace, which is their home. I had an employee who was working from Italy for an entire week. If something would have happened to him, I would be legally held liable for any and all injuries and for not being able to provide the employee with a safe workspace. He got the work done, but was replying late to his colleagues and supervisors, which in turn caused their work to delay but not his (a bit selfish if you ask me). Had him fired and then had the nerve to take me to court, which I ended up winning thanks to Microsoft applications keeping tabs on log in location (thanks Bill). Since then, we installed system where user is flagged if the IP doesn't match the one they register with us (we give each employee credit to pay their internet provider for static IPs).
@@baldeagle4710 not really. The employer is basically the collective integration of the entire employee workforce. So what the employee does on a broader scale defines the employer.
This is why im investing and getting out of the workforce entirely as soon as possible. Employers demanding more, for less wages which do not increase along with inflation. It's a race to the bottom and you'll never be free if you continue to work and spend like they want you to.
Lol but when you become your own boss and/or an investor, and either of those scale, then you want more productivity/profitability from YOUR employees/investments
When an Employer tracks their Employees, It tells the Employer that they don't trust the Employee to get their work done. It's totally invasion of privacy.
Employee Surveillance is NOT illegal, use of Company Laptop, Phone etc. However, taking Biometric Fingerprint, and Facial Recognition, without consent, not in contract, is Unlawful.
I have been working 8 years from home. I designed my own spreadsheets to monitor my progress. The secret for success is consistency and self-discipline. I don't need anyone to monitor me.
This is such a violation of privacy. I wouldn't feel comfortable one bit knowing my every move is being tracked. And as far as I understand, this would usually only be limited to the office space, but now it's been extended to the privacy of our very own homes too? Terrible.
I've worked remote for the last four years and blessed to not experience anything shown in this video. Having surveillance tooling like this is such an old mindset which does more to hamper productivity
Maybe someone is already watching your screen and you don't know. Where I work they use something called STC they used to tell us it was to take control of the PC whenever we had issues or to show us how to do things. One day a manager called me and asked why a was no doing anything I said, what you mean I already finish my work then he said it does not matter you have to work on something then I realized that program was not only to help me but they could watch my screen the whole time.
Some work requires a lot of thinking and that means a lot of on screen inactivity. So I agree with one of them who said measure an employee based on the employee's results.
My company is entirely remote workers. I run IT and we don't do ANY of this crap. My boss runs the overall show and either people get their job done or they don't. It's far more effective to simply have good managers in place.
@goduskychris Chris Godusky I work for a company just like this. It's far from fiction. We are not monitored, and the employees are very productive. We have great management, great employees, and everyone is happy. It IS possible! This company has been 100% remote from day one.
I have worked remotely for 16years with high performing globally dispersed teams. For the software industry the move to a "global economy" decades ago gave us no choice. It works. It has always worked.
I"ve known people who could get an entire days job done in 2 hours and I've met people who couldn't do the same job in 8 hours. All these technologies do is lower morale and punish competent people. Some of the people who click away at keyboards for 8 hours straight do so because they're incompetent, disorganized and are constantly having to fix the screw ups they did.
Basically it comes down to a lack of respect. Employers think they own you and your time during working hours! This is why I’m focused on my own start up business. I’m tired of the over-stepping micromanagement styles of corporations!
If the corporations really want to perform well and save the cost, just get rid of all the managers who don't do anything other than monitoring the staff.
The Prodoscore CEO guy seems gross. Listening to him talk literally made my skin crawl. I would hate to work with him.....such a narcissistic personality.
The padoscore CEO is the guy who is the epitome of the stupid micro-management...cant work for such ppl...so untrusty and definitely not a workable place.
I refused a job because I had to clock in and clock out. Ironically, I always used a security key card to get into my building and office, which is essentially the same as clocking in and out, but its all about perception. Same tool, different method of tracking. One I accept, the other I dont. As far as these types of tracking software, it tracks your pee time and that is just weird.
As an engineer, I agree with the quote "you can’t manage what you don’t measure", but I also believe that "eating your own dog food" is a practice that a good leader should do.
But isn’t that just the problem? People just rush to fill that void without any morality or concern about what they are doing will amount to. The laws of demand and supply without any morality generate abominations.
That's fine. They can do anything for a buck. The problem is to ID and track everyone they can't ask for consent because not everyone will give consent, so they have been taking our data without consent. You take nudie pictures Marco? They've seen it.
A clear violation of the 4th amendment and a clear case of network intrusion. An employer has the right to monitor their equipment on their property, but they do not have the right to monitor what goes on in your home - even when you are using their equipment - and they do not have the right to monitor traffic on your home network. I’m just waiting for the class action law suits that will arise out of this whole work from home.
How can they sue though??? It was agreed upon as soon as that employee took that equipment home knowing they were tracked. It's called "at will employment". Employees have the right to refuse (or quit) and employers have the right to fire if employees don't do it. Many of us do just that! We say hell no and quit or end up fired...we just move on to a company that doesn't do this dumb crap. But how can we sue an employer for something we willingly agreed to do?
I’ve been fighting a AWOL charge for a year. I have 38 emails and two affidavits saying I was at work that morning but my jobs surveillance software didn’t record me as being there. It’s maddening. Employers have a right to know what employees are doing but these systems are not fail safe. God help you if there’s a glitch. You’ll end in a Kafka novel.
I love how the salesmen can phrase the product so any dissenters sound like they're not working. Like, no, boss do you want me to make you money or do you want me to move my mouse around at least every 5 seconds and switch emails every 30 seconds? because that's what it sounds like these programs are tracking.
Why do not just say: - Employer: I need this done by tommorrow - Employee: Okay, I will use my time however I want and you will have it done. If the employee doesn't accomplish what he needs to for some times, maybe we need some changes.... stupid how privacy is violated in every aspect of our lives. Governments, businesess....
Also the managers should have gone through similar works themselves when young. That way they wouldn't allot ridiculous time frames, like 1 day instead of 3 that is required.
exactly, that's why I don't really like being paid per hour. Being paid by result means that both parties benefit. The payee wants to get it done as fast as possible (while maintaining standards), while the payer has fixed costs.
"stupid how privacy is violated in every aspect of our lives." -you you're not getting it. that is one of the main goals, to get humanity familiar with the inhumane aspects of infringing on your privacy. look into agenda 21, agenda 2030 for clarification .
I don't get this... If you micro manage the employee than yeah you can make sure he works... Whole point of this to leave the employee days without supervision. And when you do that you can't know if the task isn't done cause it is set Wong or because he had other stuff he wanted to do before it.
I'm an operation manager for one of the biggest footwear wholesalers in the nation. I tell my team that i don't care if you have your feet up on the table doing nothing, as long as your task are complete! The tracking time of your employee is the past!
When you treat employees like children that must be watched carefully to squeeze every penny out of them, none of them will work very hard. Use the watching programs only to track data trends and maybe only use them if there are obvious problems. But otherwise, no. Leave us alone and give us what we need to succeed.
Never fall for BYOD at work. They will install monitoring software in your laptop and can view your personal data. Some cases they even get admin access and can format the hard disk
Good. I will not let them. I will install Linux on my laptop and say no to any monitoring software. And if they do force me to install these kinds of software, I will just use a Windows VM and do none of my work or anything else on the VM (I will use my host system) and leave a message for them to not spy on me. I will also make sure that the employers cannot monitor what I'm doing on my computer through CCTV cameras (by making modifications to the monitor). I will also find a way to fake my location. I will also never give them any of my passwords. I will also prefer to work for companies that don't spy on both average people and their own employees. I absolutely hate it when people spy on me. P.S. I am still a university student and have no idea what it really is like to have a job. I honestly wonder what it's like. Is it always going to be stressful and feel like you're in university where you need to always be pushing yourself so much and working for marks?
The question is and should be does the employer track all employees consistently across-the-board or does it target certain individuals only? I think you'll find that management is less concerning than lower paid employees even though production losses exist in every corner of a business. This is hypocrisy and creates a hostile work environment and resentment within staffing.
ok listen, you know your employees are working if the work is being done. It's so cringy how this simple fact is so hard to understand for some people. Now, believe me, it is very easy for an employee to convince their micromanaging employer that they are being productive without actually generating results. So you decide what matters the most to you, results, or whatever satisfaction you get from your surveillance.
what i feel is i want to get given work done quickly so i can relax and do the next job quickly. i don't want to be overloaded because i work faster. specially when the slow guy's load is given to you because they can't get the work done in descent time.
the majority of high level admin are mental, its the way the system is structured, the more ruthless you can be the higher up you go. of course these people don't trust anyone, they shouldn't be trusted to water a plant, yet they are corporate heads.
I completely agree with you. It's highly demeaning and invasion of one's privacy. And there is only so much one can achieve in a given time, pushing will only slow it down.
Regardless if you are a hard worker or not, these tools or scores can always be used against you and create biases about who is actually being productive.
As a student, being watched during an exam always impaired my ability to do well. There is no reason to watch me because all my stuff is in the locker outside of the testing room. I agree with those research studies.
I had this creepy professor who would wander around the room during exams and stare at students (in a small classroom, not a big lecture hall). I threw my backpack and coat in the aisle so she wouldn't hover over my shoulder.
I worked for a hospital who used IN HOSPITAL productivity software. I was questioned when I went to to bathroom, went to telecom to pick up a new pagers, phones, etc, for my Docs that I supported, went to pick up a sandwich from the cafeteria, took records to a patient floors for my doctors, and the thousand other things that go with supporting 3, high-maintenance doctors...all the while being one the highest producers in my job description. As an efficient, ethical worker, it actually wasted more of my time dealing with supervisor's incessant tracking questions, phone calls, accusations, paranoia, micro-managing... this software, as far as I am concerned, does not reflect productivity and frankly only serves to overly stress out staff.
I've worked blue collar jobs where this sort of thing has been done for years. For instance being an order puller in a warehouse you have a scanner that lets management know how many items you are picking per hour. If that score gets too low they fire you. The result was that you had fifty employees who were afraid to stop and use the bathroom because their "pick rate" would go down and they might lose their job. Burnout was high and so was turnover. Now I see the same sort of thing is making it's way int to the white collar world.
You're all missing the point but I'll explain from a managers perspective. Some jobs good results can be produced in only working 2 to 4 hours per day. Monitoring would enable mgmt to realistically see how long it should take for an employee to reach those results and then deciding whether the employee has enough time left to tackle other projects or taking on another job, thus reducing the workforce and overhead.
@@angry-white-men so in other words you'd prefer a robot to give tasks to. You've posted this same comment many times. I bet as a manager you hate it when employees take bathroom breaks. When AI replaces the workers I'm sure you will jump for joy but just remember they won't need management either. Only the CEO/owner will win. Middle management who is micro managing will be replaced too!
Yeah i was thinking of that, alexa was planning to do lots of household chores, so what would people do in the toilet? Alexa i am done, rub toilet paper?
If you have worked with your teams to develop measurable , clear, and realistic goals, than a persons productivity should be measured against their successfully achieving those goals. I’d much rather have an employee who is consistently meeting their goals that we have set together, then one who is simply clicking their mouse and being online for hours on end. Value should be measured in quality.
Been around nothing really new. Tracking things could turn your company into a sweat shop environment. This will change behaviors in ways that makes people feel they are productive. But no real work is done
I work from home and during this video I already had ideas flowing through my head about how to cheat the system. You can't measure productivity on a daily basis, office work is not a factory unless you work costumer service or something like that. Your productivity should be judged by the results, not by how hard you work.
Were you thinking about a device that shakes the mouse while you go to lunch? What about a machine that pushes the spacebar every few seconds? I was thinking about those while watching the video. Pretty easy to build too!
Even customer service isn’t the same day in and day out - unless your product/service is really simple and straightforward, people always will find ways to expose pain points in your company. And working at a startup especially is going to throw curveballs your way.
How do you measure results in creative work? If boss decides what is good than what happens if you put multiple hours but he is not happy? There should be some payout to effort and also to show boss you worked hard could change his perspective on the expected result.
@@Perfeccionista89 Don't forget to have a dedicated web browser open with 20+ tabs. I usually bookmark open 5 news sites, RUclips, and a ton of auto updating stock news pages. All these sites auto refresh constantly, resulting in screwed up internet usage metrics. Yes, internet usage metrics are being recorded about you on your computer. I rank #1 on internet usage! When they ask why my internet usage is so high I tell them their software must be broken 😁!
I will never work a normal job. Ever. God deliver me from this kind of workplace. To live a life dictated by scores, and comparisons to others set by standards of others for their goal, so you can pay a bill? This is not living. It's not that complicated: work should be measured by results. However, they may be done getting the job done is getting it done. This is one of the major contributors to why ppl are unhappy with work: no freedom to process what they are doing and just being forced to go through motions. This caters to micromanagers a sign of lack of leadership and part narcissism for trying to control everything, due to fear ie> coping mechanism= control= micromanaging. This is Toxic AF.
The problem with tracking software is you begin to optimize for the software, not the goal (ie. Getting the job done). You begin to optimize to make sure that youre moving your mouse enough, typing enough, etc. instead of getting the job done. Who cares if you’re on Reddit or Facebook as long as you’re getting your job done?
For all you work at home people, if you're worried about this stuff either do a dual boot and have the employer software on a separate OS installation, or a much easier option is to run your employer's software on a virtual machine. That way they can only track you when you are actually working. It doesnt fix all the problems but it's one solution. And if they track you on a cell phone then the best thing to do is have a separate phone work phone and keep it in a faraday bag on the phone when you are not at work (a bag that blocks all signals and communications to a phone in the bag)
Now, you need to hire a team of surveillance technicians who have to go through thousands of remote employees "scores" on a regular basis and compile it into a report for the CEO/Top managers. People at the top are too busy with their own work. Not to mention, who is monitoring the surveillance techs? lol
Someone should track the trackers. Find out any public information available about them, share it to make sure they're being "productive" members of society, and let them know they're being tracked. Video their offices or homes from public locations, and share this information, and let them know they're being monitored. Punt it all back to them, and not just one person needs to do this. They need to know many people are watching THEM.
"The push for 'work from home' has accelerated by ten years." People bought the dream of "work when I want in my pajamas with Netflix in the background" only to pigeon-hole themselves under severe surveillance. My experience working from home with my company was nerve wracking as I felt every time I walked away from my computer, it was, "well why is his screen idle for the last 5 minutes?" I rather be in an office collaborating and being watched "old school" physically.
Working from home doesn't get you promotions either. You have to be seen and mingle with the right people for fast promotions. WFH limits career growth IMHO.
I’m working for a big international IT company, and some time ago our company try to “tighten the security” and “improve the management”- tracking software, some dumb-ass GPOs, etc. So me and some of my colleagues spend more than a week finding a way to clean up our computers, without showing red in the reports. Our daily rate is 800-1000 euros on average, so you can do the math what amount of money the company have lost, thank to this BS. And this is just for my team … BTW, few month ago my company was smart enough to drop this idiotic idea …
I quit my job partly because of the tracking software installed on my issued system. It felt like micromanagement and I don't see how that would boost employee productivity rather than simply moving my cursor.
If you worry about whether or not your employees are working diligently, maybe that’s more of a reflection of your poor hiring decisions rather than the employee’s productivity when working from home. I work in IT for a healthcare provider and have been working from home full time since March. I am now working from home permanently for the foreseeable future. However, I can honestly say that my productivity has increased dramatically while working from home full time. No more wasted time in the office with useless small talk, nor the lack of productivity induced by a stale cubical/boring office.
I mean obviously some metrics are necessary and relevant, but when you have a manager that's disengaged and doesn't have a deep understanding of numbers it's easy to pull the wool over their eyes. And many employees do
"Management by walking around" was a management practice started by Bill Hewlett at HP. It's the exact opposite of what is described by this misguided manager / surveillance sails man. When Bill walked around the offices and factories at HP, he was inquiring *how* people are, not *what they are up to*. It was about establishing rapport, and camaraderie, and a sense of mutual trust. Bill and Dave would host family barbecues for HP employees, something that can now be facilitated and shared virtually with remote staff, and is not possible in an office block. Sadly this has eroded into this corporate mindset of fear and control. A backwards step for society in general.
As an employee, my employer can just give me a task and a time frame to finish it or a quota. If I finish it in time, good. If I can’t then demote or fire me (assuming the expectation is reasonable). I don’t want someone to micromanage my job. It make me feel like there is always someone looking over my shoulder to see what I am doing. Look, I am not gonna pretend like I don’t occasionally pop up RUclips during job in order to relax or to entertain myself during slow day. But hell, as long as I finish my job in time, I don’t see why that would be a problem. And those “short breaks” are also what motivate me to go beyond my job’s expectation occasionally.
"assuming the expectation is reasonable", that's the key and is why the tracking software exists. It allows management to allot a reasonable expectation towards a project and then showing weather the employee should have enough time for another project or taking on another job title.
This is exactly why as an instructional designer I refuse to work 9 to 5 anymore. I do freelance only and use my own equipment and software. I am sick and tired of being treated like a child. If someone gives me an assignment or task I will get it done and I don't need any manager looking over my shoulder to have the drive to do it. This "need" to monitor just makes your employees hate their job. Don't expect any good result coming out of this approach. At the beginning of the week you agree with the employee what needs to get done, agree on what you as a manager need to do to facilitate their assignment, and then ask for updates as they get things done. That's it. No monitoring needed. If at the end of the week they didn't get everything done, you discuss the obstacles and what needs to be done to get past them.
I work in IT and this is already happening before COVID-19. The monitoring software will just do more. In IT we can view the websites people visit, how long the spend on it, how long they keep a application running say like Outlook, when they sign in the computer, restart the computer, and last approximate location. Also companies are now requiring employees to use their personal phones for work. We managed their phone through MDM (Mobile Device Management) application which will allow them to access emails, answer forward phone calls and so on but allow us to control security. Technically we don't have full access to the phones, but we have detail information of the phone number, the serial and MAC address number and we can see what apps are installed. In some cases, if we see an app on the phone that has the potential to be security threat like connecting information we can remove the app from your personal phone. I have been informed by security to do things like that. I always ask for legal process about that because removing an app could case data lost and I personally don't want to be throw in the flames for it. Its a sticky situation for us IT folks because wrong intrusion of data privacy it can get nasty.
One of the reasons people want to work from home is to get away from this level of micro managing. Myself, and several high level attorneys I know, quit jobs that have programs like this. Terrible program. Disgusting.
@@iamscherzo That's not ironic as it's not the same thing. Government spying on its citizens is far different than an employer monitoring its employees with its equipment.
@@iamscherzo I know my government, the US, is doing some spying. However there is a vast difference to what the US does and China. I wasn't blaming big tech. I have zero problems with corporations collecting data on consumers or monitoring the productivity of their employees. Privacy only matters when it's the government has the power to legally take away your rights.
We employees also understand the moral obligation to be sincere at work! I don't think these softwares will bring anything healthy for employees to be productive. And the distinguishing employees based scores will not help. Each dedicated employee will have his own way of delivering his/her work
This is just my 2 cents, but if you are a developer working on these monitoring and tracking applications, you are working for the devil, and I sincerely hope you're unaware of the damages you are causing. These apps should have never came to existence, and quite frankly, I am ashamed of you for either caving to this type of work or for giving your "hard work" toward something that may one day be used against the friends you made there or YOU for that matter. If you are proud of this work, I hope you live long enough to regret being a part of that push.
For now on every time I think about getting a job I’m going to remember this video. So grateful to have my own business 2 years strong this month (August 2020).
I would never work for a company that spied on me at home. Micromanaging and being watched stresses me out. If I'm doing my job well, leave me alone. If I'm not, fire me. Period.
@@Paul-qn7qv that’s a question for the IT department since they set her up with the software. It just really pains me to know that she could see me on camera without my knowledge. I’m working for a new company now and much happier!
Yes but mgmt still needs a way to monitor employees to decide whether an employee will be given another job or task if their current project only takes them 2 to 4 hours per day.
Tech manager for 10 years. My employees work best when I set clear goals and tasks, and then leave them alone. If I stand over their shoulder, they'll feel stressed and the work will take longer. What these ridiculous companies don't understand is that tracking software won't solve their poor leadership problems. If your leaders can't inspire your employees to work, even remotely, no amount of tracking software will make them more productive.
preach!
Thank you!!! Exactly!
sack any employee who needs supervision. no need to keep them around.
Facts!!!
exactly ,, those managers/supervisors who are relying on such EPMs are basically a failure in management.
This idea that you should be hyper-productive all the time is exactly why employees are sick & tired of 9-5 jobs
and employers wonder why they cant find employees..
It depends...
9 to 5 jobs sound awesome, considering I been working grave shift for 5 years
Exactly.
@@VNtheOnly you get paid more then most 9 to 5s
Time tracking is in the past, work should be measured by results instead.
Funnily enough that's how it was done in the past: The more stuff you produced the higher your pay was, e.g. during the industrial revolution.
Preach
Pathetic insecure micromanagers. Why train, develop and motivate when you can just track and threaten?...pathetic
Micromanagement sucks badly.
of my time in the workforce i’ve seen people who are really good at looking like they work hard accomplish very few things. i also seen people so fluent and smooth at there jobs they can accomplish more in 4 hrs then most people can in 8.
I’ve also watched companies ride the great workers so hard and not give them the monetary compensation they deserve.... choosing the right company is key
So glad I'm a business owner and will never have to deal with this nor will I ever impose this on my employees. Set goals and tasks and completion timeliness and everything will be ok. As long as the work is done by the deadline, it's ok with me .
This!! 👆🏽
When you die they don’t care
This is the best way to manage people and to get the best results for the customer.
🎯🎯🎯
Clearly, you're not a boomer.
Congrats for avoiding turning into a narcissist creep of a boss.
You know what the biggest threat to productivity is? Stress. By increasing stress, this software will only make people less productive over time, increase the number of errors employees make and increase the number of call outs. In addition, it also lowers employee morale. Overall, the benefits aren't worth the drawbacks.
Well said. Couldn't agree more.
@@NoMoreNonsense321 Same here for the company I used to work for. They're now in the process of rejecting majority of resignations all at once (well we know why)
@@jfyne03 How the heck do you reject a resignation?! The person WILL be leaving, they're just being nice and letting you know in advance 😂 What, you're going to handcuff them to their desk?
@@BewareTheLilyOfTheValley I asked them same question. Myself along with countless others.
Where this company is situated is on a remote island (Cay).
I'm home so I don't have to worry about placing my resignation in 😂
Wait, what benefits?!
I was fired during the pandemic because I was taking "too many breaks" based on the monitoring software results. As a graphic designer, I spend a decent amount of time sketching ideas on paper and I believe this was not taken into account but I didn't even defend myself from the accusations. I always delivered the work on time and I didn't feel like begging for a job that is focused on measuring productivity on a micro level...
Shaina Estévez that was just an excuse they made up to get rid of you. They don’t need you, you don’t need them, forget them.
Soon they will realize they can’t find good people as you
AS LONG AS YOUR WORK GETS DONE SHOULD NOT BE AN ISSUE.
You should have stated sometimes girls have to take more bathroom breaks then their male counterparts
They did you a favor. Honestly, if I found out my boss decided to utilize this spyware, I would immediately polish my resume and start looking for another job.
@Volf Khat There's none of that in my country XD
The fact that employers are focused on a productivity report and micromanagement rather than the actual work is how the downfall begins. My last employer used a tool which made even taking a bio break a nightmare. Imagine being marked down because you went to toilet
This does paint a bad image for companies who use these tracking tools. What if I talk with a friend or family off the clock? Is that recorded and transcribed? What if I search something for research purposes? Even these simple sequences of data are not respected.
People used to "look busy" at the office, now people will have to "look busy" at home. Can't employers just give clear objectives and set deadlines? Why the micromanagement?
For many thinking jobs, you may have to pause to figure something out or make some notes. Do you have to log that time in as well?
@@leehalloway8787 thats ridiculous
Didn't you hear the plastic lady. She said that it's not micro management, amd it's increases privacy I trust her because she obviously only spends money on absolute necessities.
The programs lost the knowledge what it is to manage Humans not just items...or at least it does not have this knowledge jet...
...CEOs even thought, also it's their only task...
Productivity scores? What a great way to promote QUITTING.
schools had them too, your body has scores too
@mike bravo I laughed when he talked about how number of emails are being fed in as a factor to their productivity calculations. All that does is drive you to send pointless emails to boost metrics.
they don't care working at home mean i r useless at office... my friend got fire while they are tell to work at home...
.bbb bbn
It’ll just incentivize people to send hello emails more often and sending responses to just send those responses.
I absolutely despise this kind of micromanaging a person's life. As a company owner, I am paying people to do the job, and if the work is done properly then that's what I would look at. Whatever they do at home is none of my business and shouldn't be. They are human beings with lives. If they aren't productive that reflects on the quality of work, and surveillance instead of counselling and conversation, makes it worse
It's against the law .
Micromanaging and surveillance is a terrific way to tell your employees you have no confidence or trust in them. Just set clear expectations of goals and track progress and results toward those.
The problem is that most management is completely incompetent and incapable of communicating clear goals and expectations. When management cannot communicate and cannot balance resources against priorities, then they have to resort to some other bogus methods of collecting data to show "productivity".
Especially when their necks are being pressed against by their bosses
@@jfyne03 it's amazing how much insecurity from authority makes any type of stability fall like dominoes when bs knocks. They might as well tell you to retire.
@@MrVariant Wouldn't have to tell me once
Bingo
Even most efficient worker would say it creates a hostile work environment. It creates stress and paranoia.
You should monitor people by the quality of their output and NOT based on what they do to get there
what if you dont know how the result should look like? may be it looks difficult but very easy stuff instead? you can understand from monitoring.
When the employee finds out , and they do... productivity will cease.
@@chessgo5028 If you don’t know what the result should look like then you have issues yourself
Exactly. Work smarter not harder is much more efficient and allows for creativity and passion...priceless in the work force
Micro management doesn't work. It gives worker anxiety. If you have a slacker then you will notice by what is front of you not by software. My department is a make sure you get the job done mentality and I love it because I enjoy getting tasks done. Now another department has this software that does track when you use the bathroom and that is unsettling. You don't trust your employees that much?
Well said. It generally leaves staff stressed and miserable. It also makes them less confident and more reluctant to go that extra mile for the business.
Actually most PM are bad PM and bad leaders they want to track everything. If you can just manage work of people and know what your team is working on,. You don't need these software
you know what's sadder. having to log in the time you would go to the restroom.
My ex boss used to say: You can go to the bathroom only for number 1, number two you must do it at home because company doesn't pay for that time...
Let's look at it differently what happens if you work your ass off and you get no result, which can happen sometimes. How do you show you didn't slack off? Doesn't software at least give you a good history track to show you were putting the effort?
I work as a 911 dispatcher. They have a system to see how many calls we answer and how long we are in “not ready” aka not taking calls. Some supervisors will send out an email saying, “Make your phone ready!” Without checking in with the employee. However, some supervisors have gotten in the habit of coming out and seeing what’s going on. 99% of the time we are working on another task. For example last night I was entering a DV restraining order which requires precision and accuracy. When the supervisor came out to check in why I wasn’t actively answering calls, she saw I was working on it and left. Like the guy in the video said, just talk to your employees and have a human conversation with them. We all know who the lazy employees are; deal with them accordingly and leave the rest alone.
This.
Agreed. My leadership likes to throw issues in the morning huddles. Instead of approach that employees.
I used to be a 911 dispatcher many years ago. I cannot imagine having the added pressure of a call quota on top of an incredibly stressful job! I honestly don’t know how you do it! I would be a complete basket case lol seriously
I agree deal with slackers
@@fanniekelley5944 Yes! I am a manager and I am not micromanaging anyone. That makes your job harder. If I feel the need to micromanage someone because they aren't doing their job that means that person isn't fit for the position and needs to be handled accordingly. 2 warnings, 2 write ups then bye bye birdie.
I’m retired now since 2016 but when I was working as a field serviceman the corporation started up that location tracking on us so they could see exactly where we were located on a computer map. I will never forget when my supervisor called me up once asking me why she couldn’t see my vehicle moving and it appears that I’m at a fast food restaurant. When I told her I was taking a dump in the bathroom she hung up on me and sent me a scathing email for providing too much information and she copied all the other managers and she said she was putting this email in my permanent record.
I wrote her back and copied all the managers and pointed out that the bathroom at the office is right down the hallway there and my bathroom is wherever I can Find One.
She never called me again while I was on the Road.
If managers want to monitor employee productivity, the subordinates should have equal access to their supervisor’s metrics. Anything less than complete two-way surveillance will breed animosity and contempt.
of course. but employers never hold accountability for themselves. it's always everyone else's fault.
@@baldeagle4710 Yes, because they're brought in and paid to do the work. If you're responsible for something, you're accountable for it. If you you fail, your accountability is your supervisors accountability to their supervisor and so on, until it reaches the top.....
If you want clear goals to be set and not want any monitoring of your work, you should accept losing your job with minimal justification if you fail to meet your tasks, as your supervisor has no way to confirm your reasons for failing to complete your task (and no, 'your word' is not good enough for someone to risk their careers for you).
@@cryptomood04 if you think that you need to surveillance someone to know if they are doing their work. You have a toxic work environment. The output of someone should tell you if they are doing their work. Colleagues should notice if someone does not do their work. I work according to the agile scrum methodology. If I don’t do my work we won’t finish the sprint, no expensive monitoring service needed. Output tells you everything
@@Churros1616 There is more to the surveillance than you would imagine.
There may be some surveillance that is above and beyond the top, but others mainly to keep track of an employee's whereabouts. Workplace insurance has shifted 180 in its dynamics. Insurance protects an employee during working hours in their workplace, which is their home. I had an employee who was working from Italy for an entire week. If something would have happened to him, I would be legally held liable for any and all injuries and for not being able to provide the employee with a safe workspace.
He got the work done, but was replying late to his colleagues and supervisors, which in turn caused their work to delay but not his (a bit selfish if you ask me). Had him fired and then had the nerve to take me to court, which I ended up winning thanks to Microsoft applications keeping tabs on log in location (thanks Bill). Since then, we installed system where user is flagged if the IP doesn't match the one they register with us (we give each employee credit to pay their internet provider for static IPs).
@@baldeagle4710 not really. The employer is basically the collective integration of the entire employee workforce. So what the employee does on a broader scale defines the employer.
This is why im investing and getting out of the workforce entirely as soon as possible. Employers demanding more, for less wages which do not increase along with inflation. It's a race to the bottom and you'll never be free if you continue to work and spend like they want you to.
Same! That’s my goal, to get out of the workforce and be my own boss. I’m over it!
Lol but when you become your own boss and/or an investor, and either of those scale, then you want more productivity/profitability from YOUR employees/investments
When an Employer tracks their Employees, It tells the Employer that they don't trust the Employee to get their work done. It's totally invasion of privacy.
Become an employer
RonDOG and trust the employees you pay
If you're on salary then it's only about production. If you're hourly then surveillance is just supervision.
Employee Surveillance is NOT illegal, use of Company Laptop, Phone etc. However, taking Biometric Fingerprint, and Facial Recognition, without consent, not in contract, is Unlawful.
WHAT PRIVACY?
I have been working 8 years from home. I designed my own spreadsheets to monitor my progress. The secret for success is consistency and self-discipline. I don't need anyone to monitor me.
This is such a violation of privacy. I wouldn't feel comfortable one bit knowing my every move is being tracked. And as far as I understand, this would usually only be limited to the office space, but now it's been extended to the privacy of our very own homes too? Terrible.
I think employees should be able to monitor the bosses who want this tracking software.
True lol.. what y’all doing!?? Y’all productive ?
EVERYBODY should be tracked ...
should counter question about their work time... it's easy to bose around any fool can do it.
Hahahahah
Boss: You slacking off!?
Employee: Sir no sir
Also boss: Plays games on his phone
Gosh what a horrible boss that bold guy must be...
And creepy. He said he wants to “feel” his employees, lol.
Judge ing
Taking micromanagement to a whole new level. As a leader, you should be focusing on motivating your employees to meet their goals.
"if you wanna be a victim, you can always play the victim" is one of the worst things I've heard an employer say on television. Jesus.
The people using this software are the bosses that slack off themselves so they think everyone is like them.
I've worked remote for the last four years and blessed to not experience anything shown in this video.
Having surveillance tooling like this is such an old mindset which does more to hamper productivity
Maybe someone is already watching your screen and you don't know. Where I work they use something called STC they used to tell us it was to take control of the PC whenever we had issues or to show us how to do things. One day a manager called me and asked why a was no doing anything I said, what you mean I already finish my work then he said it does not matter you have to work on something then I realized that program was not only to help me but they could watch my screen the whole time.
Some work requires a lot of thinking and that means a lot of on screen inactivity. So I agree with one of them who said measure an employee based on the employee's results.
Then as a manager I'd hire someone who can think quicker and is able to finish faster and tackle more projects.
@@angry-white-men but you won't pay him/her more will you ?
Who will want that position ?
Yeah, I read so much for work, like 95%. Of they're looking for mouse clicks, they'll find few
My company is entirely remote workers. I run IT and we don't do ANY of this crap. My boss runs the overall show and either people get their job done or they don't. It's far more effective to simply have good managers in place.
@goduskychris Chris Godusky I work for a company just like this. It's far from fiction. We are not monitored, and the employees are very productive. We have great management, great employees, and everyone is happy. It IS possible! This company has been 100% remote from day one.
I have worked remotely for 16years with high performing globally dispersed teams. For the software industry the move to a "global economy" decades ago gave us no choice. It works. It has always worked.
I"ve known people who could get an entire days job done in 2 hours and I've met people who couldn't do the same job in 8 hours.
All these technologies do is lower morale and punish competent people.
Some of the people who click away at keyboards for 8 hours straight do so because they're incompetent, disorganized and are constantly having to fix the screw ups they did.
so true
Basically it comes down to a lack of respect. Employers think they own you and your time during working hours! This is why I’m focused on my own start up business. I’m tired of the over-stepping micromanagement styles of corporations!
If the corporations really want to perform well and save the cost, just get rid of all the managers who don't do anything other than monitoring the staff.
The Prodoscore CEO guy seems gross. Listening to him talk literally made my skin crawl. I would hate to work with him.....such a narcissistic personality.
Yea he seemed so sleazy!!! Gross.
I thought the same
Right he seems ok with doing more watching others work than working. Modern day slavery
Yup. You can see when asked about measuring HIM, he laughs it off... because HE IS SPECIAL 🙄🙄
The padoscore CEO is the guy who is the epitome of the stupid micro-management...cant work for such ppl...so untrusty and definitely not a workable place.
I refused a job because I had to clock in and clock out. Ironically, I always used a security key card to get into my building and office, which is essentially the same as clocking in and out, but its all about perception. Same tool, different method of tracking. One I accept, the other I dont. As far as these types of tracking software, it tracks your pee time and that is just weird.
If you don't/can't trust your employees, they probably shouldn't be working for you.
True!
If you are a manager, please do not spy on your employees. This causes more harm than good. Trust me, I am suffering now because of this.
That Prodoscore CEO seems like a tool.
I bet he must wonder why his most senior employee has been in the company for only 18 months
@@caio5987 lol So true...
getting stressed just listening to this guy
He's trying to market his company. His company literally sells software to track employees. Of course he's biased.
Absolute D**khead
As an engineer, I agree with the quote "you can’t manage what you don’t measure", but I also believe that "eating your own dog food" is a practice that a good leader should do.
People (these software developers and companies) will do ANYTHING for a buck.
They are capitalizing on management's incompetence, capitalism.
Employees should work for multiple companies
I can't really blame them. There's a void, and they're filling it. The problem is with the idiots that created the need in the first place.
But isn’t that just the problem? People just rush to fill that void without any morality or concern about what they are doing will amount to. The laws of demand and supply without any morality generate abominations.
That's fine. They can do anything for a buck. The problem is to ID and track everyone they can't ask for consent because not everyone will give consent, so they have been taking our data without consent. You take nudie pictures Marco? They've seen it.
A clear violation of the 4th amendment and a clear case of network intrusion. An employer has the right to monitor their equipment on their property, but they do not have the right to monitor what goes on in your home - even when you are using their equipment - and they do not have the right to monitor traffic on your home network. I’m just waiting for the class action law suits that will arise out of this whole work from home.
How can they sue though??? It was agreed upon as soon as that employee took that equipment home knowing they were tracked. It's called "at will employment". Employees have the right to refuse (or quit) and employers have the right to fire if employees don't do it. Many of us do just that! We say hell no and quit or end up fired...we just move on to a company that doesn't do this dumb crap. But how can we sue an employer for something we willingly agreed to do?
I’ve been fighting a AWOL charge for a year. I have 38 emails and two affidavits saying I was at work that morning but my jobs surveillance software didn’t record me as being there. It’s maddening. Employers have a right to know what employees are doing but these systems are not fail safe. God help you if there’s a glitch. You’ll end in a Kafka novel.
I love how the salesmen can phrase the product so any dissenters sound like they're not working. Like, no, boss do you want me to make you money or do you want me to move my mouse around at least every 5 seconds and switch emails every 30 seconds? because that's what it sounds like these programs are tracking.
I can totally see people just doing whatever looks good for the job tracker.
Why do not just say:
- Employer: I need this done by tommorrow
- Employee: Okay, I will use my time however I want and you will have it done.
If the employee doesn't accomplish what he needs to for some times, maybe we need some changes.... stupid how privacy is violated in every aspect of our lives. Governments, businesess....
Also the managers should have gone through similar works themselves when young.
That way they wouldn't allot ridiculous time frames, like 1 day instead of 3 that is required.
exactly, that's why I don't really like being paid per hour. Being paid by result means that both parties benefit. The payee wants to get it done as fast as possible (while maintaining standards), while the payer has fixed costs.
"stupid how privacy is violated in every aspect of our lives." -you
you're not getting it. that is one of the main goals, to get humanity familiar with the inhumane aspects of infringing on your privacy. look into agenda 21, agenda 2030 for clarification .
Your example only makes sense if that employee has only that one task. What are his or her other responsibilities?
I don't get this... If you micro manage the employee than yeah you can make sure he works... Whole point of this to leave the employee days without supervision. And when you do that you can't know if the task isn't done cause it is set Wong or because he had other stuff he wanted to do before it.
I'm an operation manager for one of the biggest footwear wholesalers in the nation. I tell my team that i don't care if you have your feet up on the table doing nothing, as long as your task are complete! The tracking time of your employee is the past!
A CEO saying he wants to “feel” his employees explains how gross this is.
I think employees should be able to monitor the bosses who want this tracking software. Very useful video
This monitoring/surveillance is for companies with ineffective management
When you treat employees like children that must be watched carefully to squeeze every penny out of them, none of them will work very hard. Use the watching programs only to track data trends and maybe only use them if there are obvious problems. But otherwise, no. Leave us alone and give us what we need to succeed.
Never fall for BYOD at work. They will install monitoring software in your laptop and can view your personal data. Some cases they even get admin access and can format the hard disk
Good. I will not let them. I will install Linux on my laptop and say no to any monitoring software. And if they do force me to install these kinds of software, I will just use a Windows VM and do none of my work or anything else on the VM (I will use my host system) and leave a message for them to not spy on me. I will also make sure that the employers cannot monitor what I'm doing on my computer through CCTV cameras (by making modifications to the monitor). I will also find a way to fake my location. I will also never give them any of my passwords. I will also prefer to work for companies that don't spy on both average people and their own employees.
I absolutely hate it when people spy on me.
P.S. I am still a university student and have no idea what it really is like to have a job. I honestly wonder what it's like. Is it always going to be stressful and feel like you're in university where you need to always be pushing yourself so much and working for marks?
The question is and should be does the employer track all employees consistently across-the-board or does it target certain individuals only? I think you'll find that management is less concerning than lower paid employees even though production losses exist in every corner of a business. This is hypocrisy and creates a hostile work environment and resentment within staffing.
That big belly CEO is proudly telling us he gets off on spying on his employees.
Ceo pay for the cameras in your home and on your laptop ?
ok listen, you know your employees are working if the work is being done. It's so cringy how this simple fact is so hard to understand for some people. Now, believe me, it is very easy for an employee to convince their micromanaging employer that they are being productive without actually generating results. So you decide what matters the most to you, results, or whatever satisfaction you get from your surveillance.
what i feel is i want to get given work done quickly so i can relax and do the next job quickly. i don't want to be overloaded because i work faster. specially when the slow guy's load is given to you because they can't get the work done in descent time.
the majority of high level admin are mental, its the way the system is structured, the more ruthless you can be the higher up you go. of course these people don't trust anyone, they shouldn't be trusted to water a plant, yet they are corporate heads.
I completely agree with you. It's highly demeaning and invasion of one's privacy. And there is only so much one can achieve in a given time, pushing will only slow it down.
When it comes to customer data, don’t you think a customer has the right to know HOW it’s been handled?
Regardless if you are a hard worker or not, these tools or scores can always be used against you and create biases about who is actually being productive.
As a student, being watched during an exam always impaired my ability to do well. There is no reason to watch me because all my stuff is in the locker outside of the testing room. I agree with those research studies.
I had this creepy professor who would wander around the room during exams and stare at students (in a small classroom, not a big lecture hall). I threw my backpack and coat in the aisle so she wouldn't hover over my shoulder.
100 percent true
I worked for a hospital who used IN HOSPITAL productivity software. I was questioned when I went to to bathroom, went to telecom to pick up a new pagers, phones, etc, for my Docs that I supported, went to pick up a sandwich from the cafeteria, took records to a patient floors for my doctors, and the thousand other things that go with supporting 3, high-maintenance doctors...all the while being one the highest producers in my job description. As an efficient, ethical worker, it actually wasted more of my time dealing with supervisor's incessant tracking questions, phone calls, accusations, paranoia, micro-managing... this software, as far as I am concerned, does not reflect productivity and frankly only serves to overly stress out staff.
It's not about productivity, it's about sense of control.
Employers love to feel they're are in control.
I've worked blue collar jobs where this sort of thing has been done for years. For instance being an order puller in a warehouse you have a scanner that lets management know how many items you are picking per hour. If that score gets too low they fire you. The result was that you had fifty employees who were afraid to stop and use the bathroom because their "pick rate" would go down and they might lose their job. Burnout was high and so was turnover. Now I see the same sort of thing is making it's way int to the white collar world.
That's essentially what the main presenter said.
The problem is the set score is too high, not that there is a tracker for employee's work.
You're all missing the point but I'll explain from a managers perspective. Some jobs good results can be produced in only working 2 to 4 hours per day. Monitoring would enable mgmt to realistically see how long it should take for an employee to reach those results and then deciding whether the employee has enough time left to tackle other projects or taking on another job, thus reducing the workforce and overhead.
@@angry-white-men so in other words you'd prefer a robot to give tasks to. You've posted this same comment many times. I bet as a manager you hate it when employees take bathroom breaks. When AI replaces the workers I'm sure you will jump for joy but just remember they won't need management either. Only the CEO/owner will win. Middle management who is micro managing will be replaced too!
If you have to result to use these tools it means you hired wrong and you have no trust in your team. That will be their demise.
Soon there will be sensors in the restroom to make sure no one is taking prolonged "bathroom breaks"
Another department at my job does. It's pretty sad.
No need; just design a toilet that’s uncomfortable if you sit on it too long...
Yeah i was thinking of that, alexa was planning to do lots of household chores, so what would people do in the toilet? Alexa i am done, rub toilet paper?
If that happens, people are going to figure out how to jam the system. People will probably start something capable of jamming the monitoring
No need. My old work place would just put a camera outside the bathroom as 'security'.
Hardworking? I thought we all understood that working smarter... never mind.
This will be a fun one to talk about.
;)
Make out a video then..
I don’t think the laws are keeping up with tech companies
Hackjamal11 on IG is the best for this WORK
The prophet is here
If you have worked with your teams to develop measurable , clear, and realistic goals, than a persons productivity should be measured against their successfully achieving those goals. I’d much rather have an employee who is consistently meeting their goals that we have set together, then one who is simply clicking their mouse and being online for hours on end. Value should be measured in quality.
Been around nothing really new. Tracking things could turn your company into a sweat shop environment. This will change behaviors in ways that makes people feel they are productive. But no real work is done
I work from home and during this video I already had ideas flowing through my head about how to cheat the system. You can't measure productivity on a daily basis, office work is not a factory unless you work costumer service or something like that. Your productivity should be judged by the results, not by how hard you work.
Were you thinking about a device that shakes the mouse while you go to lunch? What about a machine that pushes the spacebar every few seconds? I was thinking about those while watching the video. Pretty easy to build too!
@@henri6595 Lol! I'm sat here with my husband thinking about that too. We have to fight back secretly until we start and run our own companies.
Even customer service isn’t the same day in and day out - unless your product/service is really simple and straightforward, people always will find ways to expose pain points in your company. And working at a startup especially is going to throw curveballs your way.
How do you measure results in creative work? If boss decides what is good than what happens if you put multiple hours but he is not happy? There should be some payout to effort and also to show boss you worked hard could change his perspective on the expected result.
@@Perfeccionista89 Don't forget to have a dedicated web browser open with 20+ tabs. I usually bookmark open 5 news sites, RUclips, and a ton of auto updating stock news pages. All these sites auto refresh constantly, resulting in screwed up internet usage metrics. Yes, internet usage metrics are being recorded about you on your computer. I rank #1 on internet usage! When they ask why my internet usage is so high I tell them their software must be broken 😁!
I will never work a normal job. Ever. God deliver me from this kind of workplace. To live a life dictated by scores, and comparisons to others set by standards of others for their goal, so you can pay a bill? This is not living. It's not that complicated: work should be measured by results. However, they may be done getting the job done is getting it done. This is one of the major contributors to why ppl are unhappy with work: no freedom to process what they are doing and just being forced to go through motions. This caters to micromanagers a sign of lack of leadership and part narcissism for trying to control everything, due to fear ie> coping mechanism= control= micromanaging. This is Toxic AF.
Your comment is pure gold! 🤜🏽🤛🏽
The problem with tracking software is you begin to optimize for the software, not the goal (ie. Getting the job done). You begin to optimize to make sure that youre moving your mouse enough, typing enough, etc. instead of getting the job done. Who cares if you’re on Reddit or Facebook as long as you’re getting your job done?
For all you work at home people, if you're worried about this stuff either do a dual boot and have the employer software on a separate OS installation, or a much easier option is to run your employer's software on a virtual machine. That way they can only track you when you are actually working. It doesnt fix all the problems but it's one solution. And if they track you on a cell phone then the best thing to do is have a separate phone work phone and keep it in a faraday bag on the phone when you are not at work (a bag that blocks all signals and communications to a phone in the bag)
Now, you need to hire a team of surveillance technicians who have to go through thousands of remote employees "scores" on a regular basis and compile it into a report for the CEO/Top managers. People at the top are too busy with their own work. Not to mention, who is monitoring the surveillance techs? lol
Nah they don't care that much about accuracy. They will just have a report showing the "bad" scores and discipline accordingly.
Tracking your workers time is an extremely backward concept. How about tracking results of your workers instead?
I’d track both. They are both important metrics.
Someone should track the trackers. Find out any public information available about them, share it to make sure they're being "productive" members of society, and let them know they're being tracked. Video their offices or homes from public locations, and share this information, and let them know they're being monitored. Punt it all back to them, and not just one person needs to do this. They need to know many people are watching THEM.
The CEO laughed when asked if they should be monitored. Typical. In corporate, the higher you go up the ladder, the less you work I find.
How do you expect your company to grow and improve when you do not even trust your employees?
"The push for 'work from home' has accelerated by ten years." People bought the dream of "work when I want in my pajamas with Netflix in the background" only to pigeon-hole themselves under severe surveillance. My experience working from home with my company was nerve wracking as I felt every time I walked away from my computer, it was, "well why is his screen idle for the last 5 minutes?" I rather be in an office collaborating and being watched "old school" physically.
Working from home doesn't get you promotions either. You have to be seen and mingle with the right people for fast promotions. WFH limits career growth IMHO.
Get a bot. That will do clicking for you.
Most of those people don't have families. People with kids realize that now being a stay at home dad/mom is harder than going into the office.
I’m working for a big international IT company, and some time ago our company try to “tighten the security” and “improve the management”- tracking software, some dumb-ass GPOs, etc. So me and some of my colleagues spend more than a week finding a way to clean up our computers, without showing red in the reports. Our daily rate is 800-1000 euros on average, so you can do the math what amount of money the company have lost, thank to this BS. And this is just for my team …
BTW, few month ago my company was smart enough to drop this idiotic idea …
At least the data don't lie compared to biased report from a real human being
I quit my job partly because of the tracking software installed on my issued system. It felt like micromanagement and I don't see how that would boost employee productivity rather than simply moving my cursor.
If you worry about whether or not your employees are working diligently, maybe that’s more of a reflection of your poor hiring decisions rather than the employee’s productivity when working from home. I work in IT for a healthcare provider and have been working from home full time since March. I am now working from home permanently for the foreseeable future. However, I can honestly say that my productivity has increased dramatically while working from home full time. No more wasted time in the office with useless small talk, nor the lack of productivity induced by a stale cubical/boring office.
I feel like the more metrics a company introduces, the more people game the system.
Exactly!!!
I mean obviously some metrics are necessary and relevant, but when you have a manager that's disengaged and doesn't have a deep understanding of numbers it's easy to pull the wool over their eyes. And many employees do
I agree I work for a metric based system and it sucks there are 20 different variables I must control to be deemed worthy of a 3 to 4% raise
"Management by walking around" was a management practice started by Bill Hewlett at HP. It's the exact opposite of what is described by this misguided manager / surveillance sails man. When Bill walked around the offices and factories at HP, he was inquiring *how* people are, not *what they are up to*. It was about establishing rapport, and camaraderie, and a sense of mutual trust. Bill and Dave would host family barbecues for HP employees, something that can now be facilitated and shared virtually with remote staff, and is not possible in an office block.
Sadly this has eroded into this corporate mindset of fear and control. A backwards step for society in general.
As an employee, my employer can just give me a task and a time frame to finish it or a quota. If I finish it in time, good. If I can’t then demote or fire me (assuming the expectation is reasonable). I don’t want someone to micromanage my job. It make me feel like there is always someone looking over my shoulder to see what I am doing. Look, I am not gonna pretend like I don’t occasionally pop up RUclips during job in order to relax or to entertain myself during slow day. But hell, as long as I finish my job in time, I don’t see why that would be a problem. And those “short breaks” are also what motivate me to go beyond my job’s expectation occasionally.
"assuming the expectation is reasonable", that's the key and is why the tracking software exists. It allows management to allot a reasonable expectation towards a project and then showing weather the employee should have enough time for another project or taking on another job title.
This is exactly why as an instructional designer I refuse to work 9 to 5 anymore. I do freelance only and use my own equipment and software. I am sick and tired of being treated like a child. If someone gives me an assignment or task I will get it done and I don't need any manager looking over my shoulder to have the drive to do it. This "need" to monitor just makes your employees hate their job. Don't expect any good result coming out of this approach. At the beginning of the week you agree with the employee what needs to get done, agree on what you as a manager need to do to facilitate their assignment, and then ask for updates as they get things done. That's it. No monitoring needed. If at the end of the week they didn't get everything done, you discuss the obstacles and what needs to be done to get past them.
Shifting work from home will enable business even more to recruit employee from countries with cheaper labor.
Someone gets it. Everyone here is complaining about WFH but their jobs will get outsourced 🤷🏾♂️
More power to those companies lol.
This is actually worse than being at work! Unreal
the tools should also factor in retraining time and cost from high turnovers related to micromanaging
Big Brother is watching you!
I work in IT and this is already happening before COVID-19. The monitoring software will just do more. In IT we can view the websites people visit, how long the spend on it, how long they keep a application running say like Outlook, when they sign in the computer, restart the computer, and last approximate location. Also companies are now requiring employees to use their personal phones for work. We managed their phone through MDM (Mobile Device Management) application which will allow them to access emails, answer forward phone calls and so on but allow us to control security. Technically we don't have full access to the phones, but we have detail information of the phone number, the serial and MAC address number and we can see what apps are installed. In some cases, if we see an app on the phone that has the potential to be security threat like connecting information we can remove the app from your personal phone. I have been informed by security to do things like that. I always ask for legal process about that because removing an app could case data lost and I personally don't want to be throw in the flames for it. Its a sticky situation for us IT folks because wrong intrusion of data privacy it can get nasty.
One of the reasons people want to work from home is to get away from this level of micro managing. Myself, and several high level attorneys I know, quit jobs that have programs like this.
Terrible program. Disgusting.
Of course these software privacy companies say it's great!.. it benefits them..
The prodoscore ceo wants his employees to work like a robot or die trying......
While he is doing WHAT ??? NOTHING ...
Theki Chang this will lead to unemployment in the US, and employers will go overseas for lower wage labor.
It feels a little ironic to be watching this while I should be working.
The irony is that western like to criticize china for mass surveillance. So what is this?
@@iamscherzo That's not ironic as it's not the same thing. Government spying on its citizens is far different than an employer monitoring its employees with its equipment.
Just because it’s not done by the government doesn’t mean it isn’t happening. Shifting the blame on tech giant doesn’t help either.
@@iamscherzo I know my government, the US, is doing some spying. However there is a vast difference to what the US does and China.
I wasn't blaming big tech. I have zero problems with corporations collecting data on consumers or monitoring the productivity of their employees.
Privacy only matters when it's the government has the power to legally take away your rights.
We employees also understand the moral obligation to be sincere at work! I don't think these softwares will bring anything healthy for employees to be productive. And the distinguishing employees based scores will not help. Each dedicated employee will have his own way of delivering his/her work
I guess Microsoft teams.. inherently has this option but masked as some other options .. the manager's gets weekly reports or they pull those reports
The Unabomber was right about technology. This is just humiliating.
Internet ruins society
This is just my 2 cents, but if you are a developer working on these monitoring and tracking applications, you are working for the devil, and I sincerely hope you're unaware of the damages you are causing.
These apps should have never came to existence, and quite frankly, I am ashamed of you for either caving to this type of work or for giving your "hard work" toward something that may one day be used against the friends you made there or YOU for that matter.
If you are proud of this work, I hope you live long enough to regret being a part of that push.
Amen to that brother!
For now on every time I think about getting a job I’m going to remember this video. So grateful to have my own business 2 years strong this month (August 2020).
I would never work for a company that spied on me at home. Micromanaging and being watched stresses me out. If I'm doing my job well, leave me alone. If I'm not, fire me. Period.
I wouldn't work for a company that was spying on me period!
My psycho manager secretly did a screen share on my computer. She used to watch what I was doing live.
Ugh. That sounds creepy. Can you elaborate the process? What software did she use?
@@Paul-qn7qv that’s a question for the IT department since they set her up with the software. It just really pains me to know that she could see me on camera without my knowledge. I’m working for a new company now and much happier!
@@jessy7785 Awesome! Good to hear that!
@@jessy7785 You can sue her intrusive ass right?
@@freepatriot9070 I can’t, I signed separation forms saying I can’t say anything Bad about the company or sue them.
Idk why this still isn’t obvious. If you’re producing results that should be all you need to know that work is getting done.
How do you measure results non objectively at creative work?
Yes but mgmt still needs a way to monitor employees to decide whether an employee will be given another job or task if their current project only takes them 2 to 4 hours per day.
My former employer has a monitoring system that sends an alert to upper management if u go beyond the 15 minute allotted scheduled Breaks and Lunches.
I will kick that organization out of my resume and make sure i will give them very bad rating on glassdoor! Very stressful environment to work in.
They are overthinking this.