Washer Troubleshooting: Top-Load Washer Won't Drain - How to Fix Your Washer | PartSelect.com

If you have a top-load washer that simply will not drain, there are a number of parts that could be malfunctioning and causing this symptom.
In this video Steve will take you through what these parts are, where they're located, and how to troubleshoot them to determine if they are defective!
Check out the links in the description below , for a sample video showing you how to replace each of these components. Find the video and part that's right for you at PartSelect.com!!
Most Common Parts That Cause This Symptom:
Drain Hose (0:25)
Belt-Driven Drain Pump (1:04)
Direct Drive Drain Pump (2:02)
Electric Drain Pump (3:50)
Sample Videos for Home Repairs:
How to Replace the Drain Hose: • Washer Repair - Replac...
How to Unclog the Drain Hose: • Washer Repair: How to ...
How to Replace the Drain Pump: • Whirlpool Washer Repai...
*These are sample videos for how to replace each of these parts. To find the video for YOUR model, visit www.partselect.com *
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More Washer-Specific Repair Videos can be found on the Washer Repair playlist on our RUclips Channel: • Washer Repair - Replac...
For more help diagnosing your Washer problems, or to find an instructional video that is specific to your model, visit our website at www.partselect.com
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[@Ozymandias242]

Thank you for sharing multiple machine pumps. I really like how you explained the individual pieces. Clear and precise however I wish you showed how to take apart the panels to access that area first as many of us DIYers don’t know how to do that too. Overall very informative and clear and thank you for posting

[@warrenjuengel6886]

Thank you, I have decided to keep my older machines rather than buy new. Going to rebuild the washer and dryer. I feel the older machines are more reliable plus it is fun to do. Thank you

[@vancoy]

I got rid of an old washer when my dryer kicked it just to have a new set , boy do I regret that my new washer has never washed as well even after servicing and has had many issues lesson learned for me I miss my old washer

[@AnnetteMascia]

Great video for beginners! After removing a huge clog from the hose, leading from the tub to the electric drain pump, and cleaning out the inside of the pump itself, I tested the pumps voltage as instructed. It registered only 6 volts and the pump in the video registered 14 volts. Will my pump work properly or should it be replaced? Thanks!

[@rebeccanamislo6691]

where are you looking? Is this the bottom? How do you take off the top? I can't move it, it is full of water!!!!

[@lauranolastnamegiven3385]

do you have a wet/dry shop vac? if so, you can (check the owners' manual for your specific model for instructions) use it to suck the water out (you may have to empty the vac a few times)

[@rltdesign9366]

Thanks steve!~

[@rltdesign9366]

No worries rlt!

[@reneejewell1909]

Now I have to find the video that explains how to get the panel off to get to this stuff.

[@georgettetrujillo1957]

I took down the pump becuase there was no block on the hoses, and I can move the parts just fine. How can I do the continuity test to see what tge problem is? My washer is a whirlpool stacked one unit. Dryer on top and washer on bottom and has the popm you showed second

[@rossittanotere6258]

My whirlpool twin tub washing machine keeps draining water. Can i fix this myself at home. The model is WWWT-90X

[@karenab.109]

I wish you wouldve shown HOW and where to find the hose. I have no idea where it is or how to open the washer to find it in the first place.

[@tnaking6725]

Then you are just slow bro

[@reneejewell1909]

Exactly my issue

[@juancarlosch1511]

It's at the back of washer duh

[@delbertstevens3124]

If you have direct electric pump that works then why would it not pump ? Circuit board ?

[@BonitaHeavrin]

Washer fills up them stops

[@conorjames7307]

How do I get coins out that are stuck under tub

[@hmcsee]

This doesn't show how to check for various impediments or how to test components for functionality.

[@BonitaHeavrin]

Washer will fills up then stops

[@dominickcroce3238]

Top loading washing machine that leaks