I just got an FCB1010 and spent about 30minutes scratching my head at the instruction manual. Your video was a huge help. Thank you from a hobbyist who just wants to make a bunch of noise.
I have TH-U Mobile with all of the gear. TH-U mobile does not have the feature where you click the FS twice to learn the on/off state. When you "learn", you click the FS and the Learn window goes away. There are 6 options for setting up the MIDI command: Expression, Footswitch, Press 127 and release, Press 127 only, Press 0 and release, and Press 0 only. I've tried setting up my MIDI FS using all of those options except Expression (since this is a FS). The only one that seems to sort of work is Footswitch, but it requires you send 0 or 127 for Data 2 field. The problem is, 0 turns it off, 127 turns it on. If the stomp is on, clicking the FS will turn it off. Clicking it again will turn it on (since it's sending 127). However, if the stomp is already off, clicking the FS the first time does nothing. Clicking a second time turns the stomp off (as expected), then clicking again turns it on (as expected). But that means every time I load a preset, I have to toggle each stomp on and off before I know that the MIDI FS will do what I expect it to do. Is there a video out there or some place where I can find a better explanation about the MIDI implementation in the mobile app? I've spent close to $250 on TH-U premium and most of the amp and rig packs. Sure would be nice if the MIDI implementation actually worked correctly.
@@shinomorello Nope. I just make sure I click each foot switch twice after changing presets. A little annoying, but not a big deal, I suppose. The Behringer controller with the mod chip is supposed to be able to. And each foot switch has an LED that shows on/off state. Relatively inexpensive too. LOTS of foot switches and an expression pedal.
I couldn't get any MIDI controller to work with my TH-3. I went "Old School" and just used "Dual Heavy Rig" for the whole show and just used my volume to clean things up. Use 6-7 for rhythm, 10 for solos. It's 2-3 for clean tones. Worked fine for me anyway.
Hello Boogy, You can find a brief guide to the use of MIDI with TH3 inside a DAW here: www.overloud.com/node/166 If you will need any help you can contact our support team here: www.overloud.com/contacts/support Best regards, Red
Such a pity that this doesn't work for so many people. Like others, it works fine in standalone but not at all in the DAW. Such a shame because it's the only reason that i bought both.
Hey David -thanks for a really great video. I found it to be extremely helpful. It was clear, concise and explained in a direct and simple, step by step way that even I could understand 😆. The fact that the first thing you did was to explain exactly how to hook up the controller to the software was exactly what I was looking for. So many companies (I have the iRig iStomp I/O) tend to show off the merits of their merchandise and what you can and can't do ... which is all fine and dandy. But the DON"T explain how to get the controller to communicate!! Again I direct you to the iRig iStomp (should you ever feel inclined do a video on it 🤔Possibly a lot of people may already know this. Though I'm sure I'm not alone when I tell you that you've saved me handfuls of hair due to the frustration of not knowing how to set the thing up. I, like a lot of others, am a players .............. don't understand the technical ins and outs of what one has to do to get the blessed thing to function! So sincere THANK YOU for your great work ........... and now I'll shut up 🤭.
cool video thx... but is it also possible to change the hole preset ( Bank and Preset) via midi to jump from one complete to the other: from bank 1; preset 5 to Bank 5; preset 7 with one step on the FCB1010 ??? HOW ???
Could you make similar video midi set up video clip with DAW? I could not find audio setting for midi control in DAW. I want to use midi foot controller in DAW same as stand alone
Awesome..TH3 Great Video, well explained ☠️🎸☠️⭐️👍🍻 .I have a Pod XT Live ( midi ) with Wah /Vol pedal...inc. also use Bluetooth midi adapter...which I use from Korg Sv 1 and keyboards, I don’t gig these day but for studio use, Thanks 🎸
Hi..i build for pyver vypyr 75W on arduino footswitch with bank preset...rever and delay. Working fine. But wjen i connect to laptop th3 not see command midi. I use simple china midi converter on usb. Th3 need some magic preset with midi command?
Any way that Overloud TH-U sends the current states of the presets effects and stomps to the midi pedal when program changes, so the LEDs do represent the current state?
Hi !! I have a problem with the expression pedals A and B, TH-U does not recognize the pedals. When I click on learn MIDI controll, then press the expression pedal, and then click ok, it says that " no MIDI messages have been received during learn " I don't know why... Can someone help me ??
are the switches on the floor like a guitar pedal( click on click off) or can the be set to momentary as well. it’s only engaged when your foot is on the pedal? just curious because i’m looking for a good midi foot controller
Problem Bug - Expression pedal works for standalone but not for a DAW (Logic) plugin. Doesn't recognize pedal movement for some reason. Works for button presses though. Have a ticket into Overloud that they've been ignoring for a month now. No biggie.. Problem #2 - You can scroll between presets, next or previous, but can't assign a pedal to a specific preset. I would think this to be a serious flaw for a performing guitarist.
What if I want the red light to stay on the switches? Like if I have distortion, delay etc. so I know what pedal is on so I don’t have to look at the computer.
Does anyone have an issue with the Preference pulldown not looking the same as it does here (and in the manual)? I am trying to get th3 to recognize my footswitch but there is no option for audio settings...
It has to do with routing the signals. I googled.."using the behringer midi pedal in th-u in a daw. worked perfect in reaper and should in most others as well.
That's great David but it only helps when using TH-U as a stand alone piece. When you use it through a DAW like Reaper, you don't get the audio settings in the settings menu so how do you set it up in a DAW? Thanks :)
Lol. Focusrite sound cards are affordable and great quality. He's using the Scarlett 6i6 in this video. Their Clarett interfaces are more expensive and have super low latency. Can't really go wrong.
Hello! I just got the demo of TH3 Full to test out if it is right for me. I also have the FCB1010 and I’m wondering if/ how you can program TH3 to switch between presets (distortion to clean for example) with the press of a button on the FCB. Thank you in advance for your help!
You can switch between presets but only scroll to next or previous on the list. Crazy not to be able to assign a given preset. Probably because the preset name is arbitrary and one can delete a preset. They would have to also delete the midi assignment simultaneously
Excellent review thank you! Is there any way to map the looper clear all function? I use the looper quite often but it seems there is no way to map the clear all to a midi button, rather I have to use the mouse and click clear all. Thanks!
I don't think there is, I use the looper quite often as well, no way to invoke it other than mouse, all you can assign midi wise of use is rec play or stop , great but wanting more ..
@@ZoltanHagg Direct mode as far as I know is an option to navigate banks and presets, with Direct Select off you would have to incrementally scroll or leaf through banks numerically up and down to get to a certain bank and preset. with Direct Select on you can directly go to preset locatin by pressing the bank number followed by the preset number, i.e. you'd have to 'know where you want to go, bank 04 preset 02 for example. How does that enable smart function of TH3 or how does that help or have anything to do with controlling TH3 is a better question. I assume you have a stock FCB1010? I have the Uno Chip , that's the Eprom you replace the stock Eprom with, you have to order it from www.fcb1010.eu/uno.html
and after spending that money and installing that Eprom in the FCB I'd advise spending more money on the Uno control center software to program the midi on your FCB 1010 ; only then will it be able to control your TH3 in true stomp box mode , that's what I've done, my guitar go to rig is now just a laptop pc ; an inexpensive Line 6 UX-1 and a modded FCB 1010 midi controller, effects return of a tube amp into a Marshall cabinet, it's the best guitar sound imo. Doesn't suck the tone out of your pickups and enables you to really appreciate the character of the TH3 models, they really sound authentic, musical, and amazing !
@@bobco5 I've been thinking of getting the FCB 1010....but with all the modding going on..I guess I might as well go with the Nektar Pace or the MioAudio pedals.. What do you reckon ? Thanks ;)
Nice job on the video, Myself I do use TH2 and find this has replaced my roland gt100 for the most part.Tha combination of a laptop and this program leaves me to wonder why someone would spend thousands of dollars on straight hardware pedals or multi effect unit like AXE (lets just assume that people buy good quality interface)
Some people prefer tot gig with hardware designed specifically for that vs a general-purpose laptop that can die (or decide to update :D) in the worst possible moment.
Dear, i need to control 2 pedals at once with 1 midi switch .. so when i press it, i switch on 2 th3 pedals .. i cant do that ! Please help you have any solution for this case . Many thanks
Is there a way to use the FCB1010 to select among a group of favorite patches? Any other way to avoid the tedium of mouse scrolling and clicking to select patches?
@@overloudaudiotools So the pedalboard can switch only up and down the presets, or recall a specific patch too? For example is possible to assign the patch nr.10 to a pedal and the patch 23 to another pedal? o have I to put these patches near in a bank in the THU?
i bought a fcb1010 to use with TH3 and I am following your steps here but it is saying that no midi message is being sent. I have the fcb1010 hooked up to my macbook by the MIO usb to midi cable? Can you help with why the signal isn't being sent?
+The Frugal Musician ok so I got the numbers 1-10 to respond and program but the expression pedals are not. I am still getting the no midi message is being sent.
+The Frugal Musician ok so after sitting here trying to figure this out I was able to getting it working, so I will let everyone know what I found out incase you have the same issue. First I reset the FCB1010 back to factory reset since I bought it from guitar center used maybe whoever had it before set it up differently. But after reseting the pedal the expression pedals still did not work. So I recalibrated the expression pedals by turning off the pedal and holding down 1 and 5 while turning the pedal back on. after that put the heel on expression pedal A all the way down then hit the up button, now put the toe of expression pedal all the way down and hit up button, repeat heel down on pedal B then hit up button and then toe down on pedal B then hit up button. Now turn off the pedal and then turn back on and try to program it again on TH3. This worked for me and now I have 1-10 working and both expression pedals. I hope this helps others out there having issues getting the FCB1010 set up.
+The Frugal Musician Hi, if you need help with the TH3 MIDI setup, please contact Overloud Tech Support: you can go to the Overloud website and click on Support
Hi, Using a MIDI pedalboard is possible to change preset or jump from one presets to another. If you need a more specific explanation please contact our support Team at the following page: www.overloud.com/contacts/support Best regards
![Stromae, Pomme - “Ma Meilleure Ennemie” (from Arcane Season 2) [Official Visualizer]](http://i.ytimg.com/vi/1F3OGIFnW1k/mqdefault.jpg)
I just got an FCB1010 and spent about 30minutes scratching my head at the instruction manual. Your video was a huge help. Thank you from a hobbyist who just wants to make a bunch of noise.
I have TH-U Mobile with all of the gear. TH-U mobile does not have the feature where you click the FS twice to learn the on/off state. When you "learn", you click the FS and the Learn window goes away. There are 6 options for setting up the MIDI command: Expression, Footswitch, Press 127 and release, Press 127 only, Press 0 and release, and Press 0 only. I've tried setting up my MIDI FS using all of those options except Expression (since this is a FS). The only one that seems to sort of work is Footswitch, but it requires you send 0 or 127 for Data 2 field. The problem is, 0 turns it off, 127 turns it on. If the stomp is on, clicking the FS will turn it off. Clicking it again will turn it on (since it's sending 127). However, if the stomp is already off, clicking the FS the first time does nothing. Clicking a second time turns the stomp off (as expected), then clicking again turns it on (as expected). But that means every time I load a preset, I have to toggle each stomp on and off before I know that the MIDI FS will do what I expect it to do.
Is there a video out there or some place where I can find a better explanation about the MIDI implementation in the mobile app? I've spent close to $250 on TH-U premium and most of the amp and rig packs. Sure would be nice if the MIDI implementation actually worked correctly.
Did you get any answer ?
@@shinomorello Nope. I just make sure I click each foot switch twice after changing presets. A little annoying, but not a big deal, I suppose. The Behringer controller with the mod chip is supposed to be able to. And each foot switch has an LED that shows on/off state.
Relatively inexpensive too. LOTS of foot switches and an expression pedal.
I couldn't get any MIDI controller to work with my TH-3. I went "Old School" and just used "Dual Heavy Rig" for the whole show and just used my volume to clean things up. Use 6-7 for rhythm, 10 for solos. It's 2-3 for clean tones. Worked fine for me anyway.
Hello Boogy,
You can find a brief guide to the use of MIDI with TH3 inside a DAW here:
www.overloud.com/node/166
If you will need any help you can contact our support team here:
www.overloud.com/contacts/support
Best regards,
Red
Such a pity that this doesn't work for so many people. Like others, it works fine in standalone but not at all in the DAW. Such a shame because it's the only reason that i bought both.
sounds like a personal problem
Tks for the video. Is it possible to change the entire preset as we has in guitar rig ?
Hey David -thanks for a really great video. I found it to be extremely helpful. It was clear, concise and explained in a direct and simple, step by step way that even I could understand 😆.
The fact that the first thing you did was to explain exactly how to hook up the controller to the software was exactly what I was looking for.
So many companies (I have the iRig iStomp I/O) tend to show off the merits of their merchandise and what you can and can't do ... which is all fine and dandy.
But the DON"T explain how to get the controller to communicate!!
Again I direct you to the iRig iStomp (should you ever feel inclined do a video on it 🤔Possibly a lot of people may already know this. Though I'm sure I'm not alone when I tell you that you've saved me handfuls of hair due to the frustration of not knowing how to set the thing up.
I, like a lot of others, am a players .............. don't understand the technical ins and outs of what one has to do to get the blessed thing to function!
So sincere THANK YOU for your great work ........... and now I'll shut up 🤭.
How can i assign and shift between 2 or 3 presets. For ex: 1 st clean 2nd dirty 3 rd lead presets. How can i do it
Is the Behringer pedal modified?
Dude ! Excellent work. Will be getting this pedal ASAP. I have Behringer 1820 interface , cakewalk DAW
Could you please do an updated video with TH-U & BOSS FC-300? This would b perfect for my Christmas 🎄
The UP and DOWN buttons on foot controller don't send MIDI signals to the application. Is there a way to fix this?
Please make a video on how to get thu to work in studio one
cool video thx... but is it also possible to change the hole preset ( Bank and Preset) via midi to jump from one complete to the other: from bank 1; preset 5 to Bank 5; preset 7 with one step on the FCB1010 ??? HOW ???
How to assign a certain preset to a knob?
What one would want to see would be to change patches with midi send cc messages....how to assign a patch to a pedal?
I can not get pedal B to work. No signal. Must I have the 5 on? All other things works, and wah work with pedal A.
Could you make similar video midi set up video clip with DAW? I could not find audio setting for midi control in DAW. I want to use midi foot controller in DAW same as stand alone
Is this working even for the plug-in th3 running under Cakewalk (the freeware one)? Thanks
I just got a 1010, and have a Focusrite 2i2 3rd gen without midi in. How to connect it?
Awesome..TH3 Great Video, well explained ☠️🎸☠️⭐️👍🍻 .I have a Pod XT Live ( midi ) with Wah /Vol pedal...inc. also use Bluetooth midi adapter...which I use from Korg Sv 1 and keyboards, I don’t gig these day but for studio use, Thanks 🎸
Hi..i build for pyver vypyr 75W on arduino footswitch with bank preset...rever and delay. Working fine. But wjen i connect to laptop th3 not see command midi. I use simple china midi converter on usb. Th3 need some magic preset with midi command?
Thank you David for the awesome tutorial.....
Any way that Overloud TH-U sends the current states of the presets effects and stomps to the midi pedal when program changes, so the LEDs do represent the current state?
Hi !! I have a problem with the expression pedals A and B, TH-U does not recognize the pedals. When I click on learn MIDI controll, then press the expression pedal, and then click ok, it says that " no MIDI messages have been received during learn " I don't know why... Can someone help me ??
This doesn't work at all for me, do I require to have a different EPROM chip for this to work properly or what?
Sound card? Did you mean audio interface?
Hello David,
Is this Berhinger modified with a specific Uno for overloud TH ?
Thanks...
... and thanks for all your excellent videos ! :)
are the switches on the floor like a guitar pedal( click on click off) or can the be set to momentary as well. it’s only engaged when your foot is on the pedal?
just curious because i’m looking for a good midi foot controller
can you do it with your computer keyboard?
Thanks so much for this video.
Can you have the signal of the TH-U go into a guitar cab? I guess you need a solid state amp, any suggestion? thanks
Problem Bug - Expression pedal works for standalone but not for a DAW (Logic) plugin. Doesn't recognize pedal movement for some reason. Works for button presses though. Have a ticket into Overloud that they've been ignoring for a month now. No biggie..
Problem #2 - You can scroll between presets, next or previous, but can't assign a pedal to a specific preset. I would think this to be a serious flaw for a performing guitarist.
GREAT !! i have to upgrade my focusrite!! , damn that sux
Did you have to upgrade the chip?
What if I want the red light to stay on the switches? Like if I have distortion, delay etc. so I know what pedal is on so I don’t have to look at the computer.
did you figue out how to do it ? I m looking for the same thing here
Does anyone have an issue with the Preference pulldown not looking the same as it does here (and in the manual)? I am trying to get th3 to recognize my footswitch but there is no option for audio settings...
Dang ...now I need to upgrade my MAudio interface ! I dont have any midi inputs on it. :(
Very interesting.Thank you
Thanks for the video: and to assign a preset to a pedal?
This guy is a beat playing as well, very unusual in this kind of videos.
You nailed it 🤘
good review .. well done .. thank you ..!!
I think David is one of the best teachers I have seen.
I tried with external guitar + + pc board can not hear the guitar sounds nothing like I do?
can you perhaps package these midi presets for sale?
Tutorial wortks like a charm. But whan I use it under my DAW (Sonar Platinum) only erxpression pedals works. How can I setuo other functions?
It has to do with routing the signals. I googled.."using the behringer midi pedal in th-u in a daw. worked perfect in reaper and should in most others as well.
Does TH3 have a dry/wet mix knob?
Yes
That's great David but it only helps when using TH-U as a stand alone piece. When you use it through a DAW like Reaper, you don't get the audio settings in the settings menu so how do you set it up in a DAW? Thanks :)
Did you figure it out yet?
@@drstatic401 yes thanks
David ! Which sound card should be used to the TH3 . Please ansver me !!!!!
Lol. Focusrite sound cards are affordable and great quality. He's using the Scarlett 6i6 in this video. Their Clarett interfaces are more expensive and have super low latency. Can't really go wrong.
Hello! I just got the demo of TH3 Full to test out if it is right for me. I also have the FCB1010 and I’m wondering if/ how you can program TH3 to switch between presets (distortion to clean for example) with the press of a button on the FCB. Thank you in advance for your help!
I've been asking them for 2 years and never get a response. It would be helpful!
You can switch between presets but only scroll to next or previous on the list. Crazy not to be able to assign a given preset. Probably because the preset name is arbitrary and one can delete a preset. They would have to also delete the midi assignment simultaneously
@@PaulLebow yes :( that missing option is a shame… Bias FX 2 solved it with it’s LiveView, but I prefer the sounds of TH-U 3 Too, too bad
Excellent review thank you! Is there any way to map the looper clear all function? I use the looper quite often but it seems there is no way to map the clear all to a midi button, rather I have to use the mouse and click clear all. Thanks!
I don't think there is, I use the looper quite often as well, no way to invoke it other than mouse, all you can assign midi wise of use is rec play or stop , great but wanting more ..
@@bobco5 man, Should I turn on direct mode on my FCB1010 controller to controll smart functions?
@@ZoltanHagg Direct mode as far as I know is an option to navigate banks and presets, with Direct Select off you would have to incrementally scroll or leaf through banks numerically up and down to get to a certain bank and preset. with Direct Select on you can directly go to preset locatin by pressing the bank number followed by the preset number, i.e. you'd have to 'know where you want to go, bank 04 preset 02 for example. How does that enable smart function of TH3 or how does that help or have anything to do with controlling TH3 is a better question. I assume you have a stock FCB1010? I have the Uno Chip , that's the Eprom you replace the stock Eprom with, you have to order it from www.fcb1010.eu/uno.html
and after spending that money and installing that Eprom in the FCB I'd advise spending more money on the Uno control center software to program the midi on your FCB 1010 ; only then will it be able to control your TH3 in true stomp box mode , that's what I've done, my guitar go to rig is now just a laptop pc ; an inexpensive Line 6 UX-1 and a modded FCB 1010 midi controller, effects return of a tube amp into a Marshall cabinet, it's the best guitar sound imo. Doesn't suck the tone out of your pickups and enables you to really appreciate the character of the TH3 models, they really sound authentic, musical, and amazing !
@@bobco5 I've been thinking of getting the FCB 1010....but with all the modding going on..I guess I might as well go with the Nektar Pace or the MioAudio pedals..
What do you reckon ?
Thanks ;)
How to tie a switch to the preset?
Did you figure out Alex?
@@aaguiarbh no
Standalone is perfect.... However, I can't get this to work at all when using th3 in Ableton...
Did you ever figure this out? Seems like maybe you'd have to configure the MIDI in Ableton, not TH-3, no?
anyone having a problem with th-u freezing and terminating when using a midi board?
Hi I’m getting the overload th-u and intend to buy the Roland boss fc-300. Will this combination work? Thanks
Yes, thanks to its MIDI learn, TH-U can work with any MIDI pedalboard. Btw, we typically use the FC-300 when demoing at NAMM
Overloud Audio Tools thanks a lot for the reply. Cheers
@@overloudaudiotools hi, mind to share your connection for FC-300 & TH-U setup? did u hook up the FC-300 straight into PC via USB-MIDI cable?
Nice job on the video, Myself I do use TH2 and find this has replaced my roland gt100 for the most part.Tha combination of a laptop and this program leaves me to wonder why someone would spend thousands of dollars on straight hardware pedals or multi effect unit like AXE (lets just assume that people buy good quality interface)
Some people prefer tot gig with hardware designed specifically for that vs a general-purpose laptop that can die (or decide to update :D) in the worst possible moment.
Dear, i need to control 2 pedals at once with 1 midi switch .. so when i press it, i switch on 2 th3 pedals .. i cant do that !
Please help you have any solution for this case .
Many thanks
Every DAW has "Parameter link", try this way.
Is there a way to use the FCB1010 to select among a group of favorite patches? Any other way to avoid the tedium of mouse scrolling and clicking to select patches?
Did you get it to work with the stock eprom or used an Eureka or UnO?
@@overloudaudiotools So the pedalboard can switch only up and down the presets, or recall a specific patch too? For example is possible to assign the patch nr.10 to a pedal and the patch 23 to another pedal? o have I to put these patches near in a bank in the THU?
@@AndreaResta Not on my version.
Will this work with the midi cables straight to USB port in the computer? or has to be connected to the sound card?
Any MIDI interface, like a USB MIDI cable, will work
+Overloud Audio Tools Thanks!
i bought a fcb1010 to use with TH3 and I am following your steps here but it is saying that no midi message is being sent. I have the fcb1010 hooked up to my macbook by the MIO usb to midi cable? Can you help with why the signal isn't being sent?
+The Frugal Musician ok so I got the numbers 1-10 to respond and program but the expression pedals are not. I am still getting the no midi message is being sent.
+The Frugal Musician ok so after sitting here trying to figure this out I was able to getting it working, so I will let everyone know what I found out incase you have the same issue. First I reset the FCB1010 back to factory reset since I bought it from guitar center used maybe whoever had it before set it up differently. But after reseting the pedal the expression pedals still did not work. So I recalibrated the expression pedals by turning off the pedal and holding down 1 and 5 while turning the pedal back on. after that put the heel on expression pedal A all the way down then hit the up button, now put the toe of expression pedal all the way down and hit up button, repeat heel down on pedal B then hit up button and then toe down on pedal B then hit up button. Now turn off the pedal and then turn back on and try to program it again on TH3. This worked for me and now I have 1-10 working and both expression pedals. I hope this helps others out there having issues getting the FCB1010 set up.
+The Frugal Musician Hi, if you need help with the TH3 MIDI setup, please contact Overloud Tech Support: you can go to the Overloud website and click on Support
@@thefrugalmusician797 Thanks mate, I had to do this 2-3 times before it all worked but these steps worked for me with TH-U
If anyone got this working with an Axon (and Focusrite external soundcard), pleaes help ...!
thank you ..!!
Hi. I have 3 presets 1.Overdrive . 2.Clean . 3. LEad , how can i bind midi controller to each of them??? Sorry for my English, im Russian
Интересует также этот вопрос, получилось?
@@kolesnikalexandr574 купил archetype nolly и забыл про эти проблемы, тоже очень рекомендую
@@The-CHVPTERS А как же ломаный bias fx?
@@kolesnikalexandr574 просто послушай как звучат плагины от Neural dsp скачай триал и каждую версию послушай, пластмассовый биас и рядом не валялся
@@The-CHVPTERS Согласен, но мне больше th-u и Emisari(бесплатный) нравится, даже Emisari нравится больше, чем th-u )
Bad review , u can see audio settings when in a daw ... and where do you use the TH3 plugin the most ??
what about changing presets or jumping from one presets to another??
Hi,
Using a MIDI pedalboard is possible to change preset or jump from one presets to another.
If you need a more specific explanation please contact our support Team at the following page:
www.overloud.com/contacts/support
Best regards