How to use the Hisense Portable Air Conditioner with the Remote Control
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- Опубликовано: 27 авг 2024
- This installation video applies to the following Canadian models:
- 10K BTU PAC
- 10K BTU Smart PAC
- 12K BTU PAC
- 14K BTU PAC (3-in-1 AND heat-cool)
Thank you to the Hisense USA Home Appliance Technical Support Team for creating these great videos and allowing us to share.
Originally posted: • Hisense Portable Air C...
If you are having difficulties with your Portable Air Conditioner Unit, please call the Hisense Canada customer care team at 1-855-344-7367
I have 2 of these one and I've had for 4 years and the other for 3 years. They're both still working perfect, clean the filter on the back and there is a little water to drain every now and then.
A water drain???
@@lenoreduncan2817 yes .. they will accumulate water .. there is a drain bottom right I believe. if you have this one or whichever ones you have look at your manual and it should show you where the drain is and you're going to want to make sure if you don't have a tube or even if you do have a tube for it you will want to pull it up and set it on something because the water could leak on your carpet or wherever it is sitting on so you want something to catch that water.... if you do have a portable AC unit most of them have drain plugs and they all should, usually because of the water build-up and if you haven't ever empty yours I highly suggest that you empty it...
@@michaelsevens The manufacturer says "The unit is self evaporating and won't require draining under normal usage circumstances unless you get an error message."
@@Finndian well, it's not true based on customer usage
Is yours just an ac unit? I need to know how to use the heat pump!
I love mine, I've had it for years and it still cools my room so well. Thanks for an awesome AC!
y con el gasto de electricidad como lo ve no le subio mucho?
It works really good as long as u clean filters n drain it as needed i love it worth my $
Hello, we purchased ours a month ago and we love how well it works, I've been wanting to set up the app since and can't get the ID for the unit to pop up despite immediately scanning way before the 5 minutes were up. I've made several attempts and still can't get the ID to load.
so basically, a NOMA air conditioner seems to be created by Hisense (or vice versa), because the unit buttons & display are exactly the same, and even the disposition of buttons are the same on the remote control. But thanks, the display on your remote control explained me how to use it because on NOMA model, it's all symbols, and some just don't make much sense (a triangle to switch mode, a thermometer for the iFeel button, etc..
Purchased: August 2022 - still works GREAT! ruclips.net/user/postUgkxxsUnXhGsSJLim_XnMHyQK0u3XVaW-CGn I live in a studio and during the summer it gets scorching hot - really old building with no ac units. I can’t express how EASY it was to install.This unit has been a life savior during the summer and some days during other seasons where it can still be a bit warm at night. In this small place is my friend, a husky, poodle mix and myself. We need AC - lolI don’t use the dehumidifier option - I’m not sure if it will leak in my house, since I did not install the small draining hose that came with it. May look into it late but I don’t worry about much humidity in the apartment.I don’t understand why the negative reviews since all things mentioned, I personally did not find issues with. Definitely worth it!
Thank you , found out how I accidentally switched to Centigrade.
Great video, always remember to clean filters and you will have less condensation build up.
In cooling mode, will the unit shut off once it reaches the set temperature?
Laura F mine does, I’m trying to figure out how to make that stop
Maria E me too. That’s why I came here. It is super annoying to hear it click on and off every 3 minutes. My room is not 61 and the thermostat doesn’t stay 61° either. Otherwise, we love it.
Hi, did you ever figure out how to turn off this setting?
How do I turn off automatically turn off mode?
For example - If I set temperature as 68F when the AC reaches 68F its automatically getting turned off, How can I turn off this mode?
Hi! Did you ever figure this out? I am having the same issue.
Obrigado desde Brasil! Aprendi com esse vídeo que pra desligar o display do Split, era só clicar em Dimmer.
@HISENSECA ICE IS FORMING ON THE BACK RADIATOR LOOKING FINS WHY
Any reason why the remote doesn't control the AC. I just purchased that Unit and the remote doesn't turn on or off. I have to do it manually.
Also the screen in the front doesn't display.
Why does my AC stop pushing cold air when I set it to cold? Why won’t it constantly do it even if it’s cold inside or outside.. I set it to 61 and when it hits 61 it shuts off completely and gets hot in my room veryfast
Thank u very much!!!
Why do I always have to drain mine when I use the heater ? It’s every hour it’s saying to drain it ? Help!
Are you required to use the hose and window kit?
The unit will not effectively cool the space without somewhere to vent the warm air out to.
@@HisenseCA my unit keeps kicking off after running for about a half hour. i cleaned 2 filters and tried to drain it.. not much water came out! do i likely have to repplace a part? TIA!
Hola alguien sabe como poner el timer o sleep y swing sin control remoto?
My portable Hisense is not blowing cold air. It is vented out the window and blowing outside. I bought it three years ago. I cleaned the filters and reset it as instructed but it is not cold. It's set at 61 degrees. The unit has never been very cold.
Have you contacted them and told them because I’m sure it’s just something that you push a button or something and it works. Weird tho!
Why does mine keep shutting off or triggering the breaker
Great day to you! Can a smaller hose be used instead of that large one? Or maybe two smaller hoses? I live in Jamaica where the windows are Jalousie windows mostly. I would have to drill a big hole in my wall to install this.
The connector diameter is 5.9" so unless you are able to find an adapter locally that can be connected to a smaller diameter hose, I'm afraid not.
When should you drain it and how do you set the timer?
The unit is self evaporating and won't require draining under normal usage circumstances unless you get an error message. To set the timer, hit the timer on/off button on the AC remote control (12:00 should flash), press up or down once to increase by one-minute intervals, or hold longer to increase by ten-minute intervals, once the desired time displays, press timer on again to confirm it - you will hear a beep and the ON will stop flashing.
@@HisenseCAit’s very humid where I live and I just attached a flexible hose to the outlet and the other end goes into a 3 liter bottle.
what is Swing ? and can you stop it from swinging ?
How do we change from Fahrenheit to Celsius on the remote ?
You press the temp arrows at the same time for 5 seconds. Perhaps try that on the remote as well?
Ashley Cox thank you for the reply. It is not the same on the remote however. I managed to change it by getting the instructions from the manual on the remote. You press the MODE button and the temp DOWN button at the same time.
What does it mean when all of the lights on the unit are turned on? I have no way of telling which mode the untit is operating under. Does anyone else have the same problem?
Does this unit need water and where do you place it?
This unit does not require water. You simply need to install it in your desired room, along with the window kit and plug it in.
hi mine doesnt turn on at all....i guess must be something about fuses....but where they are?
THNKS
craksracing0com press the button on the plug
@@AnniePhalange i dont thnkk mine has that , but thanks !
Is it supposed to turn off when it reaches the desired temp? Mine constantly runs.
It is fully dependent on the mode which you are using. In some modes, it will continue to run to maintain that temperature. Because if it turns fully off, the unit will not be able to automatically cool if the ambient room temperature raises too high.
Why does my fan continue to run when the compressor is not engaged and set temp is above room temp. It continues to run and will not shut off.
Depending on what mode you have the unit set on, there could be a few things happening. If it is set to cool to a certain temperature, the unit will continue to run on fan, without the compressor, once that unit reaches that temperature (I believe this is smart mode). The fan must continue to run for the compressor to re-engage at a later time should the ambient temperature of the room warm back up. In another case, once you have "turned off the unit", it will continue to use the fan function - after a period of running, there would be some condensation on the evaporator, therefore the fan will keep running for about 20 - 30 seconds to dry it up to prevent moldy odours and bacteria growth inside the unit. After this 20-30 seconds blowing, the whole unit should stop. The user manuals detail good information about the functionality of the different modes - Cool, Sleep, Smart, etc. They all work slightly differently than one another. Please let me know if this has answered your question or if I have misunderstood something.
@@HisenseCA mL
How does it run automatically?
Annoying E5 code my is self evaporating.. I leave it on ac mode yet it turns off every 20 min to drain. Ugh I might need to get the drain
All of the air conditioners are self evaporating under normal usage circumstances. When you run them 24 hours a day, or when the relative indoor temperature is incredibly hot and humid, the unit will require more normal daily draining. We apologize for any inconvenience.
Anyone know how to remove the built in thermostat and replace it with a wired in probe ?
I change the temperature setting to Celsius but when I want to increase the temp on my remote control it automatically goes to Fahrenheit every time. This is so frustrating. Why does it do that and what can I do?
Same issue here except reverse! My son changed the remote accidentally and now I can’t change it back. Looking for instructions on how to do it but can’t find anything ugh
Mode button and temp down button at the same time someone said but it’s not working on mine
@hisenseca
My display on both the front and top has been working but I noticed it was not on anymore. I tried using the dimmer button but it won’t do anything.
If you had a display that worked and no longer works, it could be a computer error. Please reach out to your closest local subsidiary for further instructions. This isn't something I can troubleshoot at home, unfortunately.
@@HisenseCA
Good evening my Hi sense washing machine isn't draining until I put d hose down, then it will drain
@@christophertina7462 Oh that sounds peculiar. Where are you located? We don't sell a Hisense washing machine in Canada so I'm really limited on the support I can provide to you.
@@HisenseCA my top display works but the front circle display does not light up is their any fix?
@@rahin6052 On many of the units, the frontal circular thing, which used to be a digital display on some models, is now just a sensor for using the remote control. Depending on your unit it may just be a designed sensor, and not functional.
Do I need the exhaust hose when I'm running the heater only?
The exhaust hose should be hooked up and venting outside for the best results in all cases.
Where to get the PCB board ?
All Hisense air products have an exchange warranty on them - we do not stock parts for them. You may be able to locate compatible parts from a refurbisher or air conditioner specialist
my hisense portable aircon air flow directlon is always left 45 deg flowing
up and down is ok.
i need 90deg
how to adjust inside
model. AP09CR4SEJS
PLZ reply me
thank you for your answer
Weak explanation for the dry mode
How do you activate the sleep mode?
Sleep mode can only be used in Cooling, Heating, or Drying mode (not Smart mode). Pressing the sleep button on the remote control will set the fan speed to "low" automatically for 8 hours. After 8 hours, the unit will turn off automatically.
In cooling mode, if the current room temperature is below 79F/26C, the temperature will automatically increase by 1C/F in the first hour after the unit has been running. If the room temp is above 79F/26C, the temperature will not change.
In heating mode, the set temperature will decrease by 6F/3C, at most, during 3 hours, and continues to run at that temperature until shut off.
1. Press Mode to select Cooling, Heat, or Dry.
2. Press the UP or DOWN buttons to select the temperature
3. Press SLEEP. After 5 seconds, the light on the unit will dim.
Note, the PAC will return to regular settings once SLEEP MODE turns off.
@@HisenseCA can i use sleep function, without control? I don't have it 😢
My temp is stuck at 75 why? Please help it’s the white one
On fan mode?
Did you fix it
How do you turn this thing between Celsius and Fahrenheit ? I accident turned it on Celsius and can’t get it back
to change between F and C, press the + and - buttons at the same time.
@@HisenseCA My top GREEN digital displays temperature, but not the FRONT round circle....nothing
@@ericalfred2875 Did your front round circle ever display anything? On some models, it is just an aesthetic and on others, it is a display monitor.
When it starts and stops it makes a rattling rumbling noise. Is this normal?
There should be some noise as the compressor starts and stops. Usually, it's a rumble. If it's rattling and you think it's extra bangy or clangy, there may be internal components that came loose during shipping, delivery, or while stored in a retailer warehouse. If you'd like us to review a video with audio, you can email it to us via canadainfo@hisense.com and we can tell you if the noise sounds normal or if there is a problem.
How do I turn smart mode off
Where you able to fix it?
Literally just figured it out, just press the mode button!!
How often should it be drained?
I just bought a silicone hose and attached it to the drain hole and the other end to a 3 liter bottle.. so much easier!
So why is it I lowered it to 61 but for almost 2 hours now the temperature is still reading 88-86
Did you figure it out?
What kind of watt intension cord do.i.need??
We typically do not recommend using an extension cord with a Portable Air Conditioner as normal extension cords can’t handle as much electricity as permanent wiring, so if you use one to plug in your AC unit, the cord can overheat and start a fire. The draw amperage will fall between 8.4A and 11.4A depending on which unit you purchase. The watts usage will fall between 920W and 1300W.
Hi how do you turn on the large display numbers, mines there off
What is your unit model number? Not all Hisense air products have the large display numbers on them.
AP1019CW1G this is the model number
@@vincentr6684 On your particular model, the circular thing on the front is your signal receptor - it is not meant to display large numbers.
Is this model built with bluetooth
@@vincentr6684 To the best of my knowledge, none of our Canadian PAC models are equipped with Bluetooth technology - but there is a Hisense AIr or HiSmart App that can be downloaded to your mobile phone to use a companion and perform certain functions. I cannot speak to the US models specifically.
Does this have a heating setting??
Not all Hisense portable air conditioners have a heating setting. If the unit has a heat function it will be indicated on the web page or on the box. I am unsure of what actual unit they used to make this video. Per the above, we have a 14K BTU 3-in-1 plus heat available - and our 2020 Dual hose unit also has a heat function.
do all models have the temp displayed in the front?
I just got one and it does not show the temp on the front ... I'm trying to figure out if it's supposed to or not. Not sure yet.
I have the wifi model AP1420CW1GCA. Didn't want the wifi feature, but that's all that was left in stock. As best I can determine, this model doe NOT have the display on the front. It has the display window, but it receives the signal from the remote control and does not display anything (except perhaps error codes, which we hope to never see) The pic's on the box show the display as blank. (yet the top display is lit up) The video on youTube by Hisense for how to program the wifi shows briefly a unit with the top display lit up but the front display remains blank so I THINK that this model ... the front display does NOT display anything.
@@robbidevers5322 glad I looked at the comments, thought it was just me.lol
does this have a drain hose
Our air conditioners are designed to be "waterless" or "self evaporating" - and as such, most of the water will be evaporated out of the exhaust hose. If necessary, from running the unit under extreme conditions, the unit can be rolled, tilted and emptied into a stand-up shower. There is no included drain hose.
Where is the temperature sensor located on the 5.550 BTU 200 SQ FT model?
How can I put it under very cool temperature
I'm not sure what you mean. Are you having trouble adjusting the temperature? I need some more information to better assist. What is the ambient room temperature? How big is the room? What is your desired temperature? Is the window kit installed correctly? Is the door shut? Is the room the appropriate square footage for the unit that you have? I'll do my best to help if you can answer some of those.
If you want it to automatically go to the coldest option(61 degrees Fahrenheit) then press "Super" on the remote.
I want the ac to turn off at a desired time I’m having trouble figuring it out please help
What is your PAC model - it should be an "AP-XXXXXXXX" number? I can help find directions for you. Typically you can use the Timer On and Timer Off function to set the unit to turn on and off at specific times.
HisenseCA AP-09CR1SEPS I want to set timer when the ac turns off also how do I know if it’s AM or PM
HisenseCA pleas replay
@@footballicons4424we don't sell that specific model here AFAIK, however, the generic instructions should still help. Step 1: ensure you have set the clock on the device. Press the clock button. Use the up and down arrows to set the time. Press "clock" again. Step 2: Press "Timer On" - use up and down arrows to set the time of day to turn on. Press Timer On again to confirm start time. You will hear a beep. Step 3: Press Timer Off and do the same steps as above to turn the unit off.
Do you remove the window screen?
The window kit is meant to be installed in place of the door or screen. You'll need to open your window fully upwards or pull to the side to make the window kit fit. You cannot install this where there is a screen (unless you remove the screen, yes).
@@HisenseCAI have a screen on my window still… I have older double windows and having the screen keeps insects outside lol
is Hisense manufacturing LG? this is the same unit as LG's
Hisense is not manufacturing LG air products for the Canadian market at this time. I cannot speak to other parts of the world, as I do not know.
you did not talk abt the smart button
Not all of our portable air units are "smart" so we try to create content that offers the most information to the widest crowd of people. Most information about smart functionality can be found in either your user manual or quick start guide (if applicable). If you have specific questions, feel free to let us know.
@@HisenseCA I have smart mode on my 1.5 Hp wall mounted hisense AC. The manual provided did not spelt it out correctly, function of smart mode. What made it more confusing is. What is - 2 to 2 in smart mode. It was not written on it. Kindly explain it here.
@@mikkio5371 when you say wall-mounted, do you mean a SPLIT AC - that is rectangular in shape and attached to the wall vs. a portable one that is on wheels?
@@HisenseCA split AC ,attached to the wall 1.5HP . i just want to know the use of smart mode . most especially the -2 to2 that is written on it . what for
@@mikkio5371 Did you receive a user manual with your purchase? We have one for Canadian models but I am unsure of where you are. The information I can see that relates to your inquiry is: Press the SMART button, the unit enters SMART mode(fuzzy logic operation) directly regardless of
the unit is on or off. In this mode, temperature and fan speed are automatically set based on the
actual room temperature. SMART button is ineffective in SUPER mode. Temperature, airflow and direction are controlled automatically in SMART mode.
However, for the inverter you can choose from -7 to 7.If you still feel uncomfortable. If you want to receive a copy of our user manual (please note, Split AC units vary by country and model), please email us at canadainfo@hisense.com and we can provide one to you for reference.
Can Hisense portable AC units work well with the Jamaican 50hz power?
More information on the models I don’t have than the one I do. Instead of making a generic video that isn’t helpful, think about those who have models without the BUTTON you’re talking about.
We're always happy to try to produce useful content for our customers, please let us know what model you have.
My front display won't turn on
What is your model number? In some cases, the aesthetic is there but the functionality it not - we didn't bother to change the body on some of the units that went out - so I need to check if yours is broken or defect or if it's not supposed to turn on.
My remote won’t even work and it’s brand new even turns on
My timer off function doesn’t seem to be working, anyone got any ideas why?
Timer on does not work either....and the clock is set to the right time as well, halp!
@@xXpapercutsXx Are you trying to use the timer function on the remote or directly on the machine? What is your PAC model number?
HisenseCA HisenseCA trying to use it on my remote, the timer button comes on on the unit, but haven’t figured it out yet and seen it actually turn either on or off :(
Not sure what model number mine is but it’s the one that has AC/dryer/fan and heat
@@xXpapercutsXx from what I can see - it should work as follows:
1. Press Timer On (12:00 should flash)
2. Press up or down based on when you want the PAC to start
Pressing once will adjust by a minute, holding the up or down for 2 seconds will do ten-minute intervals
If you don't set the time within 10 seconds of pressing the Timer On button the unit will exit Timer automatically
3. When your desired time is on screen, press TIMER ON to confirm
4. Once it's displayed for 5 sec, the remote will revert to displaying the clock. AC will turn on automatically at the set time.
To cancel or reset once you have set the timer, press TIMER ON, wait for beep and the indicator will disappear. TIMER ON has now been canceled.
If I have misunderstood the issue you are having or you require further assistance, please let me know.
HisenseCA thanks for you help and feedback, ya I set the timer on (when the unit is off) for two minutes, I can see it says ON on the remote controller, and it’s just not coming on, vice versa it does not turn off when it’s on and I activate timer off. Bummer
guys don't waste ur money I spent $500 on this n had problems the first week sometimes its good once week it won't turn on
It works but does its own thing
Nope. Mine works well.
My ac is showing E5 on the screen and I dont know what to do
May need to be drained.
My front tem display does not work.
Model # AP1019CW1G
we don't sell that model here - Just checked the US website; it looks like in your case, the front round circular display is a signal receptor for the remote control and will not display a temperature. Does your top temperature display work?
It keeps leaking after an hour lol. Waste of money.
Does nothing but blow out heat, makes a better heater during the winter, pathetic.
These are 65 dollars at some Lowe’s
James Hernandez ain’t like 300-500 bucks there?
rayms6823 they were on clearance but are sold out now
Do not spend your money on this brand after 1 year using this portable air conditioner doesn't work