[Part 03] Ticketing System | Create Agents | Add User from Front-end in JetEngine

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  • Опубликовано: 3 янв 2025

Комментарии • 60

  • @Art-01
    @Art-01 Год назад +1

    Thank u for sharing this. Please make some videos about Croco plugins too, like Jetappointment and Jetbooking too.
    All video we see is about Jet engine, and its good too.
    Thank u again mr✌️👍🏻

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      I will surely work on those plugins.

    • @Art-01
      @Art-01 Год назад

      @@MoxetKhanPK
      Thank u

  • @momohezekieltrump6835
    @momohezekieltrump6835 Год назад +3

    Great! I love all your tutorials. Dynamically awesome.

  • @jadewebart
    @jadewebart Год назад +1

    Excellent Tutorials, completed all 3 parts. Thank you.

  • @aprendedetodohijo
    @aprendedetodohijo Год назад

    Wow! You are very talented. Thanks for sharing your knowledge. Reading the people who support you and the great ideas they contribute, it would be great if we all build something great with this project!!

  • @mihaiciobanu01
    @mihaiciobanu01 Год назад +1

    Awesome tutorial, i was waiting for it, thank you!

  • @MuhammadBilal-oc6pi
    @MuhammadBilal-oc6pi 9 месяцев назад +1

    I am very thankful to you for such a geat content

  • @franciscoromerojimenez9961
    @franciscoromerojimenez9961 Год назад +1

    Pleased to greet you. I find your videos about the ticketing system amazing. I would like to ask you a question. I would like to bring up in the listing item of tickets list the name of the user that has been assigned to that ticket. Thank you very much.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      You can insert a dynamic field, then choose assign_user meta field, it will give you 1,2 or 445 as user id, click on filter field ouptput and choose Usuer ID to display name. it will show the name of user to which the ticket is assigned.

  • @adonisjustin
    @adonisjustin Год назад

    Thanks for creating this beautiful tutorial I will always check back for new ones 😊

  • @SolucionesSyst
    @SolucionesSyst Год назад

    Thank you so much for your tutorials. It's possible to have a search form of agents? I've really done with other cpt or cct, but I couldn't with users.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      Yes why not, what i suggest you is to make a query in query builder for users.
      Call them in Jet Table, and apply datatable JS on the table, i have video in this channel on how to use datatable on Jet Table.

  • @CowMeCow
    @CowMeCow 8 месяцев назад +1

    Great tutorials ❤ thanks a lot Moxet!!! 🙏
    By the way, would you please help with fetching imbound emails into the ticket and to a configured team? Achieving this functionality will be awesome 😅🎉

    • @MoxetKhanPK
      @MoxetKhanPK  8 месяцев назад +1

      will work on that in upcoming tutorials.

    • @CowMeCow
      @CowMeCow 8 месяцев назад

      @@MoxetKhanPK that'll be Super Cool 👍 I look forward to it.

  • @eyeswatchnyou
    @eyeswatchnyou Год назад

    Thank you for doing these! Curious, if you can direct me in how to create multiple agents to one ticket, using the assigned_user field or would you suggest using a relationship?

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      Yes in that case we need user to ticket relationship and add it using front-end form.

  • @haniehsarlak1028
    @haniehsarlak1028 Год назад +1

    Hello 👋, Thanks for your awesome tutorials. I create a list of users. I want if admin click on one of users row (or agent in your video) open a page template so admin can edit the selected agents meta fileds.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      Hello, you need to make a form with all the meta you need. Add it in a template file like edit_users, then insert a dynamic link in listing > source should be profile > edit_users and provide ID from below field. Just like we edit CPT. It wil take user ID and show you form with preset values from database.

    • @haniehsarlak1028
      @haniehsarlak1028 Год назад

      @@MoxetKhanPK thanks for quick response. I add dynamic link as you said but when I click it only refresh current page no matter what source I selected.

    • @haniehsarlak1028
      @haniehsarlak1028 Год назад

      @@MoxetKhanPK github.com/Crocoblock/suggestions/issues/1949 I have the same issue exactly.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      @@haniehsarlak1028 you need to provide user id to the link using dynamic link

    • @haniehsarlak1028
      @haniehsarlak1028 Год назад

      @@MoxetKhanPK I provided user id and the id argument works fine. But main permanent link wont change. The page refresh after click and the user id will add at the end of current url.

  • @mdhuvobd2010
    @mdhuvobd2010 Год назад

    Hello Mr. Moxet Khan, Can you please tell me which package I need from Elementor and JetEngine to develop a Ticketing System application like your one?

    • @MoxetKhanPK
      @MoxetKhanPK  7 месяцев назад

      Elementor Pro, JetEngine

  • @moallaacademy
    @moallaacademy Год назад

    how can I show "display name" of the user in CCT? I only have user id in CCT
    in some of your clips you did it
    but didn't explain how
    in one clip you showed how to display "display name" in jet table
    but I want to show it in listing item
    tnx a lot

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      There is an option in dynamiv field called filter field output, choose get username by id option mostly at the end of list

    • @moallaacademy
      @moallaacademy Год назад

      @@MoxetKhanPK
      i couldn't find the item u mentioned: (username by id option from filter field output...)
      is there a way to have QUERY of all users and then like:
      3|ID|display_name
      like the way you did in form builder(I want to do it in Dynamic field)
      or maybe Macros?
      I watched some of ur tutorials couple of times and so eager to learn this technique
      I learned a lot from ur clips
      tnx a lot

  • @TGB68
    @TGB68 9 месяцев назад

    How can you make it so it has deferent departments?

  • @CoffeeTipee
    @CoffeeTipee Год назад

    Hello, may I ask? Is there any way to delete tickets automatically when we set the time? For closed tickets, looking forward to receiving instructions from you.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      You can use automator or cron-job PHP to check closed tickets and trash it after.

  • @raw3drendering361
    @raw3drendering361 Год назад

    You're a legend, these tutorials are great. Thank you.
    Do you still have the whole ticketing system for sale on your web site?

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      Thank you, there are few more features i am adding in next video then i ll make it live for purchase.

    • @raw3drendering361
      @raw3drendering361 Год назад

      @@MoxetKhanPK ok thank you. Out of interest, what theme are you using here as a default?

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      @@raw3drendering361 I am use hello theme, a blank theme by elementor.

  • @anthonyespino7214
    @anthonyespino7214 Год назад

    Hello friend, greetings from Peru, thanks for sharing your knowledge with us. I have a query, when you assign a ticket to an agent, does the agent receive a notification? who has a ticket to solve? Or how do you find out? The other thing, how could you generate a report of all the tickets that have been sent to have it in a .csv file?

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      Yes i have explained in the tutorial, may be you didn't watch full. It send notication as well. Regarding tickets report i have another video on how to use datatable, watch that.

    • @anthonyespino7214
      @anthonyespino7214 Год назад

      @@MoxetKhanPK Would it be to create a dynamic table of all the tickets and with the datable script allow me to export it? right friend? . Thank you so much

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      @@anthonyespino7214 You have to run a query in query builder which will fetch all details from CPT you needed, then show in datatable with export buttons.

  • @CyberIsmaila
    @CyberIsmaila 7 дней назад

    Hello sir thanks for making good tutorials on dynamic content 🙏 please I need help related to jet engine listings grid, I'm actually replicating this project after creating listing templates I was able to display it with the listing grid, after some hours is stopping. Please any help 🙏

    • @MoxetKhanPK
      @MoxetKhanPK  6 дней назад

      Hi, i am not sure why it stopped working. can you re-create listing>

  • @shaikzubedi8007
    @shaikzubedi8007 Год назад

    Thanks

  • @crushob
    @crushob 7 дней назад

    Is there anyway to delete one of those users from front end by the support team or whoever is capable of the rights? e.g. in case is not anymore a customer. I was trying to find a solution by queried user id but not finding a way to do it from the dynamic tab of users with button template. Any suggestion?

    • @MoxetKhanPK
      @MoxetKhanPK  7 дней назад +1

      @@crushob you can delete using hook

    • @crushob
      @crushob 7 дней назад +1

      @@MoxetKhanPK You are right and I did it, it works fine but getting the ID from the dynamic tag can't make me add a nonce, well, is not mandatory but nice to see :). Anyway, you helped a lot by suggesting the hook, didn't think about it.

  • @MRSasory
    @MRSasory Год назад

    Thanks
    How can i get data from elementor form and show it with jet engine table builder?
    i but it in query but it show all data field in one column called value how can i fix it

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      Elementor data is an array you have to filter field output and choose values from array, than specify each of your field.

    • @MRSasory
      @MRSasory Год назад

      @@MoxetKhanPK ❤

  • @abdoodrdr
    @abdoodrdr Год назад

    Can we take a full project?

  • @anamulhaque7680
    @anamulhaque7680 Год назад

    How can a customer can send a ticket selected agents to ? Is there any options for that.

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      You need to make a form for creating CPT and show all your agents in a dropdown

  • @odds8294
    @odds8294 Год назад

    good video, i have learned a lot from this series.
    btw is there a possible way to submit new categories/tag along with their respective meta field from the front end?

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад +1

      Its a bit complicated, there is an add-on in Jet Form builder which let you create new terms but not meta fields from front-end. Should be custom code.

  • @mihaiciobanu01
    @mihaiciobanu01 Год назад

    Hi, is there any possibility to also delete an agent from the front-end? Thanks!

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      There is no delete user option as of now but you can take a meta field or active and non active users. Just make it non active.

  • @erikmolina
    @erikmolina Год назад

    Awesome tutorial as always! Thanks for sharing us your knowledge:)! I'm wondering if you know if its possible to create a user without assigning a password and inmediatly after registration send the user a link to create a new password? Thanks in advance!

    • @MoxetKhanPK
      @MoxetKhanPK  Год назад

      It is wordpress native default feature but i did'nt tried in JetEngine yet.