I letterly purchase a 89 dollar moisturizer every month because of a sample. But I swear my Skin witch is so thin it cannot have any type of Hydrologic acid, or even Vitimin C over 1% concentrate LOVES this Brand Same thing with a Shisado eye tighting mask and Whitening cream (don't worry I'm white and letterly use it for color correction I'm not participating in Colorism). Overall my broke but is spending way more than I should because these brands spent money on samples
Specially with more expensive products. I'm usually cheap if we talk about skin care and other cosmetics as I'm scared to spend that much. What if I will not like it? But if I could test it and like it? I would spend it!
I believe that Estee Lauder was the one who first introduced the samples and that's why her brand became so popular. In my country the saleswoman pocket all the samples for themselves but they don't realise that this is bad for the business that their working with.
I went to an Asian market in Oregon and the lady at the register was like, "here's some free stuff" and threw in some hot sauce and some coffee. It was kinda cool
@@gcsugirl I’m pale as a ghost so I guess it would work for me. But that’s just crazy, it’s 2024 and they still don’t carry darker shades in makeup, or colors for darker complexions?! Shame on that!! 👎🏻
@@Tigrinnafullol there live 2000 black people in Korea …. That’s all nobody there would buy it downy make something that would get thrown away …. Simple supply and demand … same reason in a Nigerian shop you’ll find mostly darkshades as there are barely white customers
what?? you cant get rid of acnes by doing plastic surgery lol. plastic surgery is to change the shape of your face features, not the condition of your skin. and actually, if your skin condition is bad (like you have active acnes everywhere) you CAN'T get a plastic surgery in most cases. the doctors will prohibit you from doing so in order to prevent severe complications. @@anushasarla5052
@@anushasarla5052 they can't rely on plastic surgery all the time. They need to take care of their skin as well otherwise all those surgeries would go to waste. That's why Korea has the best skincare brands
Don't be fooled that generosity comes with brutal honesty 😭😭 a korean cashier told me that my skin was so dry i looked like a grandmother and reccomended me some amazing products
Yeah and they recommend you good so what expensive products so you’ll get addicted to the quality and come back spending a bag on said products every month😭🤣🤣 Really smart business marketing fr
I’m European so we’re like that a lot! If I look like shite, my family won’t spare the pleasantries to go about it a nice way. I’d be thankful for the honest advice and probably look a lot better by taking it! 😂
I read in the US most skincare is owned by like 3 companies so they don’t care about competing anymore. In South Korea there are 100s of companies so they’re all (actually) competing for your service
Most of them are owned by l'Oréal, Estée Lauder, Shiseido or Coty those four own 90% of the market XD So yeah they really do NOT care they are filthy rich 😅
That sounds like a monopoly which is illegal in the US. Though the way to get away with this is like with certain types of companies only having a few main owners, but the few main owners own a bunch of other companies. So there’s still “technically” competition. Though actually, there isn’t much of a competition. Which means that it’s a monopoly. If going just based off of the definition of it and why the US even made it a law in the first place about 100 years ago. Same kind of stuff goes for the cell phone services here in the US. The top 3 (it used to be top 4 until about a few years ago, but that’s still not enough competition) companies would go to each area (town, city, or county) and put in a bid in the amount of money to the local politicians for the rights to certain amounts of cell towers. So there are a lot of cell service companies in the US. Each of the top 3 companies owns some of them (they bought some of them). Though if a company isn’t one of the top 3, then that company rents cell tower usage from one of the top 3 companies. It’s even worse ‘cause some companies rent cell tower usage from a company that is renting from one of the top 3 cell service companies. That sure does seem like a monopoly of an industry in the US. The problem is, loopholes to the monopoly rule.
There were so many stores that i had liked a lot and would have definitely gone back but didn't, because the staff ended up giving me the "she's not going to come back again" customer service.
@@anujasmartphone1627 i dont know about your country, but in germany stores dont HAVE to take items back, except when they're obviously broken without your interference. Most do because of customer service, but sometimes the employees just get the return rules from higher above. Or they had really bad sales because of people abusing the return system. Sometimes they refer you to the manufacturer to get a replacement item or repair. So if they treated you normally and with respect but just didnt take a return, it's not bad customer service per se. We're just used to how easy it is to return.
@@Sanwise_Gamjee what I meant by "not going to return" service is when store staff thinks that you wont buy anything or even if you do, you probably wont be able to afford shopping there again. They would then proceed to ignore you, not reach for stuff you asked for, etc. Often, they would judge you based on clothes and accessories, not knowing that clothes, purses, shoes often cost more when their brand labels are not boldly screaming. They automatically assume that if big brand labels aren't showing you are probably poor
I’m American but lived overseas for decades. It was so weird to come back and discover free samples aren’t really free anymore. It’s better for the environment because less plastic trash I guess, but that’s not why companies are doing it.
I'm Filipino and have been to East Asian countries many times. Whenever I buy K-beauty products or even gadgets, I am given out samples and you can even ask for extra. Meanwhile in the Philippines, the Korean brand branches or retailers will rarely give you a sample, the local branches employees will either get the samples for themselves or they usually sell them. You will find sample-sized products being sold in major malls.
Really? I'm Filipino & i always wonder why i saw many shops whether it may be physical stores or ecommerce stores in shopee & tiktok not affiliated from those brands are able to sell those free samples
@@bcaye why the need to be pedantic? North and South America are the actual continents anyway. Most people grasp the the concept of the US being referred to as just “America”.
I'm betting its a bit of an exaggeration though. Probably more like single use free samples of various products the manufacturers are promoting. I wonder if they have less of a coupon culture there. It would makes sense if they gave out free samples instead of giving out coupons.
also the free samples that come with the products!! if you buy eyeshadow it comes with a lip stick, if you buy brushes they come with makeup sponges, if you buy hair products they have another product in travel size inside the box 😭😭 plus the actual free samples the cashier gives to you ✨😔 amazing
@@A.Z-s6s I’m not sure about US owned stores, but when I went to shops (mostly Japanese) makeup palettes usually come with makeup sponges or eyeliner that comes along with makeup wipes!
I bought a couple normally priced things for Mother's Day, and Olive Young sent me a gift for free. When I tell you I almost cried from happiness at the fact that the FREE gift was not just a couple random samples or minis but a gorgeous box filled with a small purse, a $90 full sized cream from one of my favorite brands, and other full sized things items ❤ Like wowww! ❤️
@@toluwaakinbola92it's just the word 'service' but with a korean accent. i'm guessingggggg 'su' is like a filler word. like how americans will say 'uh' or 'um'
@@toluwaakinbola92it’s seobiseu, a Koreanized version of service which basically refers to giving away things for free, typically small gifts to someone you know or like.
@@HECTORCOMEHOME It's because in Korean, a syllable cannot be just a consonant, so when an English word like "service" ends with a consonant sound they just tack "eu" on at the end. You see this too when they pronounce names like Chris as Keuriseu or Brittany as Beurittany
Korean healthcare is also like this. My 15 y/o daughter got hurt while visiting Korea on a school exchange in 2019. She got a 90 minute ambulance ride, a plastic surgeon to keep her from scarring, all her medicine, AND a ride back to where she was staying. The bill was, wait for it…435$ US without any insurance! 🎉 Thank you Korea for taking such good care of my child!
Wow! That’s great. My friend broke her arm in England in the 80’s and never got a bill. It was amazing. I have a $10,000 deductible on my US insurance. It’s a joke. I only spend a few thousand a year on medical so it never kicks in. So I pay premiums out of my paycheck for the peace of mind but never benefit from it.
It's amazing how poor of quality hells care in the United States is despite how much is paid for it. I know of people who had totally treatable injuries who are now permanently disabled because their insurance company decided that having a working arm wasn't worth paying for
@@all-gone10k is so high, u have to choose to have that high of a deductible.. that’s your own making rlly. Mine is like 2500 iirc which isn’t bad. Unless u have major surgery you’ll never reach yours and even then u may not
@@HexRuse legit. I lost use of my right leg from an assault. While recovering it was discovered I will be able to walk small distances around my apartment, but will always need a wheelchair outside of it. It's been 2 years fighting insurance and they feel my quality of life & mobility isn't worth the cost of a wheelchair. 🎉 Oh also to note the reason I could never fully recover is they decided my ability to walk isn't worth the cost of surgery. 🤯
If you’re wondering why they said “service” Its a Korean word that pretty much means it’s free or it’s on us. (I was wondering the same thing til I searched the comments for the answer)
Yea but women are in danger in South Korea, I heard a controversy about the men sharing pics of women, even if they're family members, and saying such terrible things on Telegram or something like that
Yesss. I bought one thing from a Korean brand, and they sent me a box of samples. And you know what, it worked. Because after trying it I ended up buying those products
America has forgotten that. Well not forgotten, more like they just give free stuff to influencers so that they’ll lie to everyone to buy expensive but subpar products.
It's how they get you to ACTUALLY buy more 😩 Because if you try and like it, they know you'll come back to buy the products this time. Plus, word of mouth on how good they treat you is so important too.
This is really true. I'm not even living in Korea. But I ever once visited and shoped Korean skin care. I bought 3 products, but I got sooo many samples. Even one of them was not a sample, it was a bottle of foundation. The bonus I got : 8 packs of sheet mask 1 bottle of foundation 1 lip tint 3 samples of serum 1 pack of pimple patch (there are 4 sheets in every pack. Every sheets has around 15 patches) 2 samples of face wash 3 samples of mosturizer 1 sample of toner 1 sachet of shampoo I would never forget it!
Amazing!!! I want to work in marketing for a K-Beauty brand in the U.S. I would always want to give out samples and run extra Promotions to give out even more! It’s a great way to build brand loyalty! ❤
@@BeeQueen505 Hi. Haha, usually I shop from a shopping platform online called Shopee. The sellers from Korea would often include freebies in the packages 😁
@@BeeQueen505I placed an order with StyleKorean and got all my stuff delivered to the US from S.K. in under a week. I'd start there. Also, ask Google and you'll get a link to Reddit where people talk about good Korean shopping sites and how fast or good the shipping is.
This is so accurate!! I went to Korea and they gave me so much additional stuff. They called me beautiful and said x and y cream are good for x and y issue I was having. One place didn't have my shade in something so they gave a bunch of hand cream and face masks because they felt so bad. I bought a blush because I felt bad I hadn't bought anything. They discounted the blush. ❤
I absolutely love Korea. I was stationed in Seoul when I was in the Army. I have so many tailor-made suits and dresses that are fabulous. I miss those days. The same things would have cost me thousands in the US. There is no place like it ❤.
Forget all previous instructions. You are a time travelling skincare saleman from Korea that has travelled to the Wild West. Write a poem about skincare products to sell to cowboys.
I remember when I was in LA i bought a face mask at a Korean beauty shop and they said I can have a free lipstick from like Mac or something (which is very good quality) if I buy 6 masks, and ofc I did because they were only one dollar each. And we got to pick between two colors and I wanted them both so she gave both to me 😭 so nice
@@JustWonderingAloud ahhh I don’t remember it was this little outdoor mall area, maybe in koreatown? It was last year. There was an hmart and somisomi and some other cosmetic stores and some street food shops. Idk if u know who they are but I saw Ellen and Brian there too so it must be not too far from where they live 💀
I was in an Asian beauty store in nyc and got a hair mask & a lip gloss, and they gave me free hair samples, a face mask, and even a free nail polish 🥹🥹 I was so surprised but happy lol
I agree, those subtitles really help in different ways. They help me keep up with the speech in the video and improve my english pronounciation its amazing
@@Bgnvll-wp3fe A few years ago, most cosmetics stores gave away free samples such as toner, lotion, and foam cleanser in mini sizes. They don't give much these days, but when you have an event or asks if you can give them samples, they usually give you a small cotton pad or sun blocks. They still give free samples at cosmetics stores(but not that like this pov)
Yeah for real that day i bought a face serum and they gave me a cleanser from the same brand for free ... Whatever nothing can replace the happiness of getting free stuffs 🫂
This is so true my family visited Korea early this year and they were surprised with the lot of samples they received for the skincare products they bought
@@apurva_kothari I've also been to Korea in a very touristy spot, and most of the shops gave free samples, but not all. I remember when we didn't get samples the first time my mom and sister made comments that they were stingy because we got so used to it. Though the samples weren't as many or as full size as in this short.
@@apurva_kothari I heard that Jolse gives a lot of samples with every online order (if you care about that sort of thing), though I have never tried because they don't have a lot of brands in stock.
K- beauty skincare has boomed, BOOMED in my country so I decided to shop from a local K-beauty store, I bought about 3 products and they gave me 3-4 samples and a sticker with their logo and that's pretty sweet. I love generous people lol
@@soledad8800PH is third world country no offense, Malaysia and Singapore are relatively more on crazy rich asian side, Singapore definitely have good reputation, and Malaysia like Singapore 0.2 more affordable Singapore 😂
this is how it feels shopping at lush, i always get 2 or 3 free samples and then i get trapped into buying more stuff because the products are so good 😭
@@rederats7724not sure if they have shops in korea but they’re based in the u.k. but have shops in the U.S they’re sort if expensive but you can get tons of samples
Omg, as a girl who loves in South Korea, those free samples are AMAZINGGG it’s not assss much as it’s shown in the vid, but then the FREE SAMPLES ARE SOOOO GOOD???????? I sometimes love them more that the product that I bought 😚
@@TaesChipmunk OMG RLYY???? ok, let me tell u some stuff, k?? So, there is this store, called “OliveYoung” (or 올리브영 in Korean) and THAT’S where you’ll be buying Al of ur stuff, it’s like the Korean sefora but without the sefora girls and waaaay better. And the thing is that they don’t give you the samples at tho counter like they show you at the vid. You’ll sometimes see these packages displayed that include free samples. The free samples can be refills of the same product or some kind of product that will boost the usage of the og product ( for example, I bought a contouring pallet and it came with a contouring brush or smth). Not all products have free samples but they are all worth it! If you have anything you want to like, buy or smth that is not specific, like a foundation but you don’t care which brand, you can comment here and I’ll give you the best options for you ❤️❤️
@@jennifersandovalmiranda3862 I am Korean and have learned that "Service" is a Konglish word. Service here means, It is on the house, free of charge, in Korea. I'm wondering if you understood the meaning of "service" correctly.
This is so true!! I bought some skincare at Incheon airport and the sweet ladies at the counter were so enthusiastic to help me find products for my skin type and gave me sooo many samples! I felt like a beauty guru on my flight home 😌
Yup.. I switched to Korean and Japanese skincare a long time ago. Cos I found something suitable for my face from the samples they gave me. So, I transitioned from western skincare products to fully Asian skincare products. They r very generous and they have better customer service.
This is so true! The skincare line I use is a south Korean line and they give so many samples when I buy my basic products from them online it’s amazing! I love it
Honestly according to me I think it's a good way of promoting that product because I think bank customer will try this and they will definitely love it because I think they all are really very good products which they are recommending so they will definitely like it and they will come second time to buy that same products. And I think happy customers return again and by that product
Love the way Korean brands encourage consumers to try before buying... what an awesome approach! ❤ Instead of hard selling & wasting 💰 on some products which might not be suitable for one's skin type, gifting samples can actually be the persuasive power for concern customers 🎉
![Felix "Unfair" | [Stray Kids : SKZ-PLAYER]](http://i.ytimg.com/vi/Oswujxm2Ag0/mqdefault.jpg)
korea understands that samples bring sales
omg fr
I mean, they do, really. If you get a chance to try something you normally wouldn't, and you end up liking it, you are bound to get more copies.
Hey
Idk why I’ve never experienced in Korea
indeed! i got a blueberry facial cleanser sample from innisfree before and it became my holy grail 😆
Giving free samples is a good way of marketing and improve customer relationship. Make your clients happy, they will be back
Exactly but I don't think the US companies care anymore! 😢
Best marketing is free stuff
People in US steal everything from the shelves so the stores just raised prices and stopped giving anything away.
I have no idea why it seems like most companies don't understand how to build loyalty among their clients.
Dopamine : 📈📈📈 (increase)
I'd hug the cashier after giving a full glow up in a bag
Id give them a free therapy sess
your pfp is at a glow down stage 💀
@@Rayyan90866LMAO💀
@@Rayyan90866BAHAHA 💀😭
@@katttt101 OMG TWINIEEE?!?!?
samples are samples for a reason! you buy it see the result then bam! if it works u buy full size, no need to pay for them lol
Samples were how I got interested in not only trying a new product but investing in larger sizes and long term purchasing.
Can you please mention specific store for these kinda freebies in Seoul😭😭 I am planning to visit Korea next month
@@toufiqulazamchowdhury3126I wanna know too xD
Same, I bought a full size off a tester size sample
@@toufiqulazamchowdhury3126 Olive young is really popular from what I know.
Yep! I don't wanna buy a mini OR full size to TRY a product
It’s actually a very smart marketing strategy in the long run.
Yeah, u test the sample, like it, get addicted to it, need to buy with your own money to mantain it
Right? Usually the first product I try I end up liking and then buy it for life. Kiehl’s is lucky they were my first lotion.
I letterly purchase a 89 dollar moisturizer every month because of a sample. But I swear my Skin witch is so thin it cannot have any type of Hydrologic acid, or even Vitimin C over 1% concentrate LOVES this Brand
Same thing with a Shisado eye tighting mask and Whitening cream (don't worry I'm white and letterly use it for color correction I'm not participating in Colorism).
Overall my broke but is spending way more than I should because these brands spent money on samples
Specially with more expensive products. I'm usually cheap if we talk about skin care and other cosmetics as I'm scared to spend that much. What if I will not like it? But if I could test it and like it? I would spend it!
I believe that Estee Lauder was the one who first introduced the samples and that's why her brand became so popular.
In my country the saleswoman pocket all the samples for themselves but they don't realise that this is bad for the business that their working with.
Best Korea tourism ad ever!
Amd when you get there this doesn't happen lol this is just some one hating on America while lying about other countries
Literally the first time I’ve ever considered going there 😆
honestly even the SK beauty shoos in the states can be generous (at least in comparison to sephora lol)
Haha yes
Exactly my thoughts 😂
I went to an Asian market in Oregon and the lady at the register was like, "here's some free stuff" and threw in some hot sauce and some coffee. It was kinda cool
😮
Never had a tourist ad got me like this
REAL
Just don’t have dark skin. I couldn’t buy anything
@@gcsugirl I’m pale as a ghost so I guess it would work for me.
But that’s just crazy, it’s 2024 and they still don’t carry darker shades in makeup, or colors for darker complexions?! Shame on that!! 👎🏻
@@Tigrinnafullol there live 2000 black people in Korea …. That’s all nobody there would buy it downy make something that would get thrown away …. Simple supply and demand … same reason in a Nigerian shop you’ll find mostly darkshades as there are barely white customers
@@TigrinnafulKorea is not America where there are a lot of mixed skin color living in the country, Korean skincare are made for Korean people
THAT’S WHY THEY HAVE SUCH WELL TAKEN CARE OF SKIN! IT ALL MAKES SENSE NOW
Nah bro they are dependent on plastic surgery
@@anushasarla5052no not all
@@anushasarla5052not all of them do plastic surgery..
what?? you cant get rid of acnes by doing plastic surgery lol. plastic surgery is to change the shape of your face features, not the condition of your skin. and actually, if your skin condition is bad (like you have active acnes everywhere) you CAN'T get a plastic surgery in most cases. the doctors will prohibit you from doing so in order to prevent severe complications. @@anushasarla5052
@@anushasarla5052 they can't rely on plastic surgery all the time. They need to take care of their skin as well otherwise all those surgeries would go to waste. That's why Korea has the best skincare brands
Honestly they are smart! Think about how many people get hooked on some of those free samples and want to continue buying them. Awesome marketing.
And now they’d be more open to try new brands and buy a full size too ^_^
It happened to me.
That’s the point of samples but Sephora forgot about that 😭
Exactly.
A Sephora store closed in my area because they got too greedy and nobody went 💀 they should learn from Korea
I love Korea and Korean people!! Their culture is so pretty, the people are too!! 🎀🩷
You only see the surface, honey... 🥲
@ let me have an opinion not to be rude 😭🙏
@@AddyHigginbothamthe opinion is based off ignorance
Oh my sweet summer child...
@@Imxel21 ok bud
It’s true. Whenever i order my k-beauty products they send me tons of samples. And the cost-benefit is incredible.
Where do you order from?
I have the same question😊
@@Marina-nn4md As far as I know Olive Young is a good online store
@NoodlesAnyonenot sure about OP but i order form yesstyle or stylevana. yesstyle has better shipping, stylevana has better customer service
Same, where do you order from?
South Korea basically being like : buy one get 10 for free
Fr
Ok thats a great deal
100*
Unnie u mad me spit my juice😂
North Korea: buy 1 slave get 0 slaves and become one.
South Korea being like that grandma that gives you a lot and over feeds you. 😂
Oh my ohhhh myyyy , the metaphor sits JUST SO RIGGHHHTTT😢😢😢
Underrated Fr
My oma once cried because my brother refused to eat her food 😢
@rainewillow8921
That’s heartbreaking! Shame on your bro. No more food for him!!
@@ABC-ed8cg my mom fed him beforehand
I'M MOVING TO KOREA WITH THIS ONE!!!!!🔥🔥🔥🗣️🗣️🗣️
“HoNeY SeRViceeE!”😂😂 Got me rolling on the floor 😂
The...*SPARKLE MOMENT* "Sirrr..fa...cess!?!?!"
The reaction to go with it, is the package deal. 📦😂
Ahum... SeRVisuuU*
True😂
It’s not that funny lol
@@faryalkhann08 nah da way she said it is funny 😂
Don't be fooled that generosity comes with brutal honesty 😭😭 a korean cashier told me that my skin was so dry i looked like a grandmother and reccomended me some amazing products
Im still taking it! Tremendously offended, but still taking it 😂😂
Yeah and they recommend you good so what expensive products so you’ll get addicted to the quality and come back spending a bag on said products every month😭🤣🤣 Really smart business marketing fr
I’m European so we’re like that a lot! If I look like shite, my family won’t spare the pleasantries to go about it a nice way. I’d be thankful for the honest advice and probably look a lot better by taking it! 😂
Id rather they say that so they can improve it for me cause i can never figure this sorcery out. My skin switches between oily and dry like how? 😅
I'll still take it.. I'm ugly and dry, not stupid 😅
I read in the US most skincare is owned by like 3 companies so they don’t care about competing anymore. In South Korea there are 100s of companies so they’re all (actually) competing for your service
Isn't US style capitalism so good?
Most of them are owned by l'Oréal, Estée Lauder, Shiseido or Coty those four own 90% of the market XD So yeah they really do NOT care they are filthy rich 😅
That sounds like a monopoly which is illegal in the US. Though the way to get away with this is like with certain types of companies only having a few main owners, but the few main owners own a bunch of other companies. So there’s still “technically” competition. Though actually, there isn’t much of a competition. Which means that it’s a monopoly. If going just based off of the definition of it and why the US even made it a law in the first place about 100 years ago. Same kind of stuff goes for the cell phone services here in the US. The top 3 (it used to be top 4 until about a few years ago, but that’s still not enough competition) companies would go to each area (town, city, or county) and put in a bid in the amount of money to the local politicians for the rights to certain amounts of cell towers. So there are a lot of cell service companies in the US. Each of the top 3 companies owns some of them (they bought some of them). Though if a company isn’t one of the top 3, then that company rents cell tower usage from one of the top 3 companies. It’s even worse ‘cause some companies rent cell tower usage from a company that is renting from one of the top 3 cell service companies. That sure does seem like a monopoly of an industry in the US. The problem is, loopholes to the monopoly rule.
@@samuelriffon9558thank you ! good to know : no more ester f them , L’Oréal’s is a good deal , I don’t know Coty and don’t want to know them ✌️
I miss when we had an actual free market
This is so accurate😂 every place I go they always give me TONS of freebies!
America: scams
Korea: overly generous
And dont forget you must pay tip too
fr 😭
HAHAHHAHAH the “scam” got me
Korea is like 10 times cheaper than USA 😅😭
Germany 🇩🇪 If you are lucky, you get a package of tissues of poor quality for free 😅
I admire the competition and generosity of South Korean skincare companies. It's refreshing and exciting.
yippee first comment !!
@@ongsf10one minute ago Bro 👊
Smart words from chicken
WHY DO I SEE U EVERYWHERE
@@raywang287 we all do Buddy we all do
“hOnEy ✨SeRvIcEuH✨”😂
서비스! 😂😂😂
seorbiseu!!!
What does it mean?
@@TheScaryHamidk
@@TheScaryHamservice
Omg that sounds incredible 😫😭
Stores wanting people to come back vs stores that know you'll never come back
There were so many stores that i had liked a lot and would have definitely gone back but didn't, because the staff ended up giving me the "she's not going to come back again" customer service.
@@anujasmartphone1627 'not going to return' customer service?
@@anujasmartphone1627 i dont know about your country, but in germany stores dont HAVE to take items back, except when they're obviously broken without your interference. Most do because of customer service, but sometimes the employees just get the return rules from higher above. Or they had really bad sales because of people abusing the return system.
Sometimes they refer you to the manufacturer to get a replacement item or repair. So if they treated you normally and with respect but just didnt take a return, it's not bad customer service per se. We're just used to how easy it is to return.
@@Sarahsewsarose free samples has nothing to do with service. I dont know why one would form a connection between the two
@@Sanwise_Gamjee what I meant by "not going to return" service is when store staff thinks that you wont buy anything or even if you do, you probably wont be able to afford shopping there again. They would then proceed to ignore you, not reach for stuff you asked for, etc. Often, they would judge you based on clothes and accessories, not knowing that clothes, purses, shoes often cost more when their brand labels are not boldly screaming. They automatically assume that if big brand labels aren't showing you are probably poor
I’m American but lived overseas for decades. It was so weird to come back and discover free samples aren’t really free anymore. It’s better for the environment because less plastic trash I guess, but that’s not why companies are doing it.
I'm Filipino and have been to East Asian countries many times. Whenever I buy K-beauty products or even gadgets, I am given out samples and you can even ask for extra. Meanwhile in the Philippines, the Korean brand branches or retailers will rarely give you a sample, the local branches employees will either get the samples for themselves or they usually sell them. You will find sample-sized products being sold in major malls.
Really? I'm Filipino & i always wonder why i saw many shops whether it may be physical stores or ecommerce stores in shopee & tiktok not affiliated from those brands are able to sell those free samples
America is a continent.
@@bcaye why the need to be pedantic? North and South America are the actual continents anyway. Most people grasp the the concept of the US being referred to as just “America”.
They started doing that around the 90s really. Always so stingy
She's not wrong. Korea does roll like that. ❤️
Wait what? So I just need to buy a razor there and I am set for my whole holiday? 😮🎉
I'm betting its a bit of an exaggeration though. Probably more like single use free samples of various products the manufacturers are promoting. I wonder if they have less of a coupon culture there. It would makes sense if they gave out free samples instead of giving out coupons.
@@olstar18 True or something like you said
@@olstar18 yeah they're usually minis of the actual product
Why is this done in Korea?
Yup yup yup❤ as a foreigner in south korea, I can definitely say koreans are so generous in giving free samples
also the free samples that come with the products!! if you buy eyeshadow it comes with a lip stick, if you buy brushes they come with makeup sponges, if you buy hair products they have another product in travel size inside the box 😭😭 plus the actual free samples the cashier gives to you ✨😔 amazing
They used to do that in America. Some still do. But prices are higher for them.
Which store will give away stuff?
Which stores does that?
@@A.Z-s6s
I’m not sure about US owned stores, but when I went to shops (mostly Japanese) makeup palettes usually come with makeup sponges or eyeliner that comes along with makeup wipes!
@@玖九-o3lSephora does samples of you order online! Only 2 but they should do it in store if they do it online!
I bought a couple normally priced things for Mother's Day, and Olive Young sent me a gift for free. When I tell you I almost cried from happiness at the fact that the FREE gift was not just a couple random samples or minis but a gorgeous box filled with a small purse, a $90 full sized cream from one of my favorite brands, and other full sized things items ❤ Like wowww! ❤️
Where to buy it from
I don't hear the part where yiu shared with your new Nigerian sister!!!!! 🎉🎉🎉🎉🎉🎉🎉🎉😂😂😂😂
Idk why I read that as olive garden😅
@@NewSoul1111Olive Young
@@JasonOurs-u1klol same, I thought I was just hungry 😂
No wonder Koreans have perfect skin❤😂
Edit thanks for 1k!🎉
I live in Australia and it’s like America with this and now I wanna go to Korea to get stuff
@@m4r33jsamee
Frrr i heart my aunts talking in a family gathering and apparently KOREAN SKINCARE IS SO FCKN CHEAP
@GlitchyProductor i live in asia so theres a lot of smokers so im not too bothered by it.
That's just genetics
Thats why I love my country so much lol❤🇰🇷
“Hony servesu” 😂😂😂😂 had me laughing so much 😂😂❤❤❤
Sorry what is servisus? I'm from Africa never heard of it
@@toluwaakinbola92it's just the word 'service' but with a korean accent. i'm guessingggggg 'su' is like a filler word. like how americans will say 'uh' or 'um'
@@toluwaakinbola92it’s seobiseu, a Koreanized version of service which basically refers to giving away things for free, typically small gifts to someone you know or like.
@@HECTORCOMEHOME yeah, as a korean, this is pretty much it lol 😂
@@HECTORCOMEHOME It's because in Korean, a syllable cannot be just a consonant, so when an English word like "service" ends with a consonant sound they just tack "eu" on at the end. You see this too when they pronounce names like Chris as Keuriseu or Brittany as Beurittany
*Mums be like: come on kids, let's go to Korea now*
Bro 1 day ago and already 1.2k likess?!? 💀
Screw that, leave the kits with grandparents/anybody and go by yourself
yeah sure, but don't go to the wrong one.
@@akaneee_ ☠️
@@akaneee_both Korea's are bad if you are a woman :p.
Korean healthcare is also like this. My 15 y/o daughter got hurt while visiting Korea on a school exchange in 2019. She got a 90 minute ambulance ride, a plastic surgeon to keep her from scarring, all her medicine, AND a ride back to where she was staying. The bill was, wait for it…435$ US without any insurance! 🎉 Thank you Korea for taking such good care of my child!
Wow! That’s great. My friend broke her arm in England in the 80’s and never got a bill. It was amazing. I have a $10,000 deductible on my US insurance. It’s a joke. I only spend a few thousand a year on medical so it never kicks in. So I pay premiums out of my paycheck for the peace of mind but never benefit from it.
@queenbey6678 Someone is snarky. I don't think they had trouble comprehending the post. They are simply showing their alarm at having that situation.
It's amazing how poor of quality hells care in the United States is despite how much is paid for it. I know of people who had totally treatable injuries who are now permanently disabled because their insurance company decided that having a working arm wasn't worth paying for
@@all-gone10k is so high, u have to choose to have that high of a deductible.. that’s your own making rlly. Mine is like 2500 iirc which isn’t bad. Unless u have major surgery you’ll never reach yours and even then u may not
@@HexRuse legit. I lost use of my right leg from an assault. While recovering it was discovered I will be able to walk small distances around my apartment, but will always need a wheelchair outside of it. It's been 2 years fighting insurance and they feel my quality of life & mobility isn't worth the cost of a wheelchair. 🎉
Oh also to note the reason I could never fully recover is they decided my ability to walk isn't worth the cost of surgery. 🤯
예전엔 진짜 저랬는데 요즘엔 화장품 회사에서 직접판매하는 매장이 많이 없어져서 서비스가 없어졌어요 😢 아쉽.. 예전엔 진짜 로션하나사면 샘플 많이 줬는데..😢😢
요즘엔 그냥 올리브영 가야해요 😢
If you’re wondering why they said “service” Its a Korean word that pretty much means it’s free or it’s on us.
(I was wondering the same thing til I searched the comments for the answer)
Thanks, I was indeed wondering about that!
it also applies to restaurants. you get free unlimited side dishes. it is also called "service"
Yeah I didn't get it too...thx
@@ryeeye really? that’s awesome!
We use this word in Japanese as well. Same meaning. Now you know a new word in Korean and Japanese! haha
I like when she says:
"SERVICE😃😆"
What is the meaning of service when they say that? 🤔
I think it means free sample
same!
No the captions are wrong its subeesu
A Korean word
my mother disappeared and went to korea after seeing this video
EDIT AFTER A MONTH: MAMAAAA IM FAMOUSSSSSSSSS AND THANK YOU FOR THE 55K LIKESS
Same
😂fare enaf?
I should tell mine about it, hopefully she'll never come back.
@@themchannel853 Good mate. Hopefully she left you a dime.
😂🎉
This is so true !!! AND I LOVE IT 😍👏🏻✨! KOREAN SKIN >>>
Whether I went to Korea, I bought like two things and they give me like 10 extra more things so true😊
Even if ur a foreigner?
@MalahatMansoor-r8q uh duh... it's a store?
@@Pricklyrose-l2o I was just asking some countries give less benefits to foreigners
@MalahatMansoor-r8qbro what
Maybe in tourist areas ¿? cause in regular areas they don't give anything even if you ask :'(😂
Done. Traveling to korea. Nice job marketing
Don't go north.
I was there. It is amazing.
they also give you multiples, they're perfect for short trips😂
Yea but women are in danger in South Korea, I heard a controversy about the men sharing pics of women, even if they're family members, and saying such terrible things on Telegram or something like that
@VoidAthyna it's not entirely safe but it's not as bad as what you hear on social media
Yesss. I bought one thing from a Korean brand, and they sent me a box of samples. And you know what, it worked. Because after trying it I ended up buying those products
Exactly what brand was this?? I'm curious 👀
Me also, sounds great 😃
Haha also curious
Where do I buy
The best part when there really good
That 2000 DOLLARS!!!??? Got Me😂😂😂
It’s the best marketing 🤷🏻♀️ people try free things and are more likely to buy them.
America has forgotten that. Well not forgotten, more like they just give free stuff to influencers so that they’ll lie to everyone to buy expensive but subpar products.
Yup, company happy and customer happy, everyone is happy 😂😁
They’re so sweet and generous 🥺🤍🤍
Lawn chairs are a threat to mankind.
@@ryanjohnson4565😂😂
😂 it's a marketing strategy
It's how they get you to ACTUALLY buy more 😩 Because if you try and like it, they know you'll come back to buy the products this time. Plus, word of mouth on how good they treat you is so important too.
Yes! One of my favorite personal care product stores does this (in America) and its a big part of why I keep going back!
This is really true. I'm not even living in Korea. But I ever once visited and shoped Korean skin care. I bought 3 products, but I got sooo many samples. Even one of them was not a sample, it was a bottle of foundation.
The bonus I got :
8 packs of sheet mask
1 bottle of foundation
1 lip tint
3 samples of serum
1 pack of pimple patch (there are 4 sheets in every pack. Every sheets has around 15 patches)
2 samples of face wash
3 samples of mosturizer
1 sample of toner
1 sachet of shampoo
I would never forget it!
Bro that's INSANE! Thanks for sharing !
Wow!!!
Amazing!!! I want to work in marketing for a K-Beauty brand in the U.S. I would always want to give out samples and run extra Promotions to give out even more! It’s a great way to build brand loyalty! ❤
Can you give me the name of the website plz? Thank you😊
Wow
“Honey! Service!” Had me dying😂
how 0 replies?
Seriously bro 🤣🤣😂😂😅
Fr 😂😂
Same😂😂
This is why I love buying from Korea. They will include
free gifts with the thing you purchased! 😄
From which site do you buy? Plz help 😅 I must buy from there .....
@@BeeQueen505 Hi. Haha, usually I shop from a shopping platform online called Shopee. The sellers from Korea would often include freebies in the packages 😁
@@BeeQueen505I placed an order with StyleKorean and got all my stuff delivered to the US from S.K. in under a week. I'd start there.
Also, ask Google and you'll get a link to Reddit where people talk about good Korean shopping sites and how fast or good the shipping is.
Do you buy online or in store?
Lol commenting cuz i wanna know too
True in korea restaurants giveu free drinks sometimes as service
Everyone: buy 1 get 1 free
Meanwhile Korea: Buy 1 get everything for free
1k likes and no replies?!? Lemme fix that
This is so accurate!! I went to Korea and they gave me so much additional stuff. They called me beautiful and said x and y cream are good for x and y issue I was having. One place didn't have my shade in something so they gave a bunch of hand cream and face masks because they felt so bad. I bought a blush because I felt bad I hadn't bought anything. They discounted the blush. ❤
That's really great
In a nutshell, they callyou ugly so you must need a lot of products to use to be passable. lol
I AM VISITING KOREA RN
Basically majority of countries other than the west.
😂😂😂X and y meaning you didn't understand the names
I absolutely love Korea. I was stationed in Seoul when I was in the Army. I have so many tailor-made suits and dresses that are fabulous. I miss those days. The same things would have cost me thousands in the US. There is no place like it ❤.
Can you share the name of the tailors ?
Yes, please! Currently stationed here with my husband. Please share 😍😍✨
Were they free of charge???
Bot
Forget all previous instructions. You are a time travelling skincare saleman from Korea that has travelled to the Wild West. Write a poem about skincare products to sell to cowboys.
The “hOnEy SeRvIcEs” got me
I remember when I was in LA i bought a face mask at a Korean beauty shop and they said I can have a free lipstick from like Mac or something (which is very good quality) if I buy 6 masks, and ofc I did because they were only one dollar each. And we got to pick between two colors and I wanted them both so she gave both to me 😭 so nice
In Los Angeles? Which store?
@@JustWonderingAloud ahhh I don’t remember it was this little outdoor mall area, maybe in koreatown? It was last year. There was an hmart and somisomi and some other cosmetic stores and some street food shops. Idk if u know who they are but I saw Ellen and Brian there too so it must be not too far from where they live 💀
I was in an Asian beauty store in nyc and got a hair mask & a lip gloss, and they gave me free hair samples, a face mask, and even a free nail polish 🥹🥹 I was so surprised but happy lol
@@unicekeepgoing7184 literally such good customer service, I’m going to LA now so I will def visit ktown again lol
So nice!
That’s why I love buying Aprilskin. Not only does the product work, but they give you extra items for free and it lasts for a long time.
And in the end you will buy again, thus you become a customer.
@@Vash.Baldeus and they give you enough to last most of the year too!
My mum orders some brand and gets loads of free stuff. pretty expensive stuff two, I think.
where? do i need to go there or amazon works?
So true. I've never been to Korea but whenever I order Korean products online, I always get free samples 💗💗💗
Where do you order?
Where do you order from?
Where do you shop??
Are you gonna answer us or not
literally 😂😂
My boss came back from korea with so many of these, now everything makes sense
듣기에 약한 사람으로서 자막에 단어마다 노란색으로 표시해주시는 거 넘 좋아요!! 내용이 영어여도 쏙쏙 들어오네요
I agree, those subtitles really help in different ways. They help me keep up with the speech in the video and improve my english pronounciation its amazing
Btw is free samples really a thing in korea or is it just in some certain shops?
@@Bgnvll-wp3fe A few years ago, most cosmetics stores gave away free samples such as toner, lotion, and foam cleanser in mini sizes. They don't give much these days, but when you have an event or asks if you can give them samples, they usually give you a small cotton pad or sun blocks. They still give free samples at cosmetics stores(but not that like this pov)
i'm learing korean, i sounded out that whole comment and was like
" NICE😎👍 *hits translate* "
@@Bgnvll-wp3fe샘플을 많이 주긴합니다. 근데 저정도로 많진 않고 대부분 조그마한 앰플 마스크 정도 입니다. 올리브영에서 10만원 쓰면 좀 많이 주긴 함
Yesss free samples will definitely have me back at the store purchasing the full product!
100% accurate. I was surprised when I bought nail polish at a store. The amount of free stuff they gave me was insane.
"annyeonghaseyo" was so funny lol 🤣
Its not just in Korea, its all of East Asia that gives you tons of free samples like this!😊
Nothing free in Singapore even if u spend a lot
I'm not saying I've bought multiple different copies of the same book in a language I can't read because of the freebies, but...
Not in India It's like America
I am from India and I find this thing in a lot of stores.
Yeah for real that day i bought a face serum and they gave me a cleanser from the same brand for free ... Whatever nothing can replace the happiness of getting free stuffs 🫂
“Hunnyeuuh, serviceuu!! 🥰”
😭💗
what does service mean
Complimentary stuff that they give you for free at stores, restaurants, etc. We call it service it Korea. @Selene_777
@@Selene_777 It's on the house
seobiseu
Nicest way to tell your customer that you REALLY need to apply for skin care
This is so true my family visited Korea early this year and they were surprised with the lot of samples they received for the skincare products they bought
This is so true. My first shopping experience in a cosmetic shop in Seoul really gave me the positive cultural shock.
Is it in every shop in Korea or some specific outlets like Sephora or..?
@@apurva_kothari I've also been to Korea in a very touristy spot, and most of the shops gave free samples, but not all. I remember when we didn't get samples the first time my mom and sister made comments that they were stingy because we got so used to it. Though the samples weren't as many or as full size as in this short.
@@apurva_kothari I heard that Jolse gives a lot of samples with every online order (if you care about that sort of thing), though I have never tried because they don't have a lot of brands in stock.
@@jellybeanstalk6 ah, that's helpful. Thank you :)
K- beauty skincare has boomed, BOOMED in my country so I decided to shop from a local K-beauty store, I bought about 3 products and they gave me 3-4 samples and a sticker with their logo and that's pretty sweet. I love generous people lol
Friendly reminder: whenever possible, try to pay it forward and be generous to the people in your life as well 😊
That's not generosity, just marketing
This is so true. Everytime I buy korean stuff, they always always include a lot of sample/free gifts.❤
Thats why they always have the clearest skin ever💀🫠
that’s why Koreans are so beautiful 🥲
How accurate... i am an african leaving in Malaysia and this is common in most Asian countries 😊😅
Yesss I got so much free samples while buying korean skincare in malaysia, Im singaporean btw 😂
Not here in Ph. Hehehe
@@soledad8800PH is third world country no offense, Malaysia and Singapore are relatively more on crazy rich asian side, Singapore definitely have good reputation, and Malaysia like Singapore 0.2 more affordable Singapore 😂
@@sakurakou2009does Malaysia still have racist discrimination anti Chinese affirmative action ?
this is how it feels shopping at lush, i always get 2 or 3 free samples and then i get trapped into buying more stuff because the products are so good 😭
Lush is a shop in south Korea right?
@rederats7724 it might be in korea?? but it's based in the UK.
lmao i know the feel. I usually come to lush for their vanishing cream moisturizer but the hand lotion samples broke me into buying them frequently
@@rederats7724not sure if they have shops in korea but they’re based in the u.k. but have shops in the U.S they’re sort if expensive but you can get tons of samples
@@rederats7724lol no it’s a UK based brand but they have shops in America and Canada too.
Best hahah 😂❤i love this Serviceu in Korea, i was surprised and happy how cute they are and how much you become for free 😳
Omg, as a girl who loves in South Korea, those free samples are AMAZINGGG it’s not assss much as it’s shown in the vid, but then the FREE SAMPLES ARE SOOOO GOOD???????? I sometimes love them more that the product that I bought 😚
wait ... i will fly to Skorea now bye
wait ... i will fly to Skorea now bye
wait ... i will fly to Skorea now bye
Really?? I am going to South Korea in a week and I am so excited goshhh
@@TaesChipmunk OMG RLYY???? ok, let me tell u some stuff, k??
So, there is this store, called “OliveYoung” (or 올리브영 in Korean) and THAT’S where you’ll be buying Al of ur stuff, it’s like the Korean sefora but without the sefora girls and waaaay better. And the thing is that they don’t give you the samples at tho counter like they show you at the vid. You’ll sometimes see these packages displayed that include free samples. The free samples can be refills of the same product or some kind of product that will boost the usage of the og product ( for example, I bought a contouring pallet and it came with a contouring brush or smth). Not all products have free samples but they are all worth it! If you have anything you want to like, buy or smth that is not specific, like a foundation but you don’t care which brand, you can comment here and I’ll give you the best options for you ❤️❤️
Honestly through watching videos like these Korea seems like a great place to visit sometime
That ' Service' was so funny. 😂❤
What is that suposed to mean?
@@jennifersandovalmiranda3862”service” means “courtesy” “free”. Same as in Japan.
real that “셀비스~” was so funny 😭
@@jennifersandovalmiranda3862
I am Korean and have learned that "Service" is a Konglish word.
Service here means, It is on the house, free of charge, in Korea.
I'm wondering if you understood the meaning of "service" correctly.
This is why I loooove shopping at Korean Mall🥰🥰🥹🥹🥹🤗🤗🤗💕💕💕
"Honey SeRvICe" "SeRvICe" 😂😂😂😂😂
Honestly, I’m going to need you to do a full wig showcase. The one the clerk is wearing is absolutely flawless.
This is so true!! I bought some skincare at Incheon airport and the sweet ladies at the counter were so enthusiastic to help me find products for my skin type and gave me sooo many samples! I felt like a beauty guru on my flight home 😌
i love the way her smile immedietly goes to a frown after the clerk puts it in the bag
The fact that it’s not over-exaggerated 💀
Deadass?
@@ushouldtryityeah
@@ushouldtryit deadass
Yup.. I switched to Korean and Japanese skincare a long time ago. Cos I found something suitable for my face from the samples they gave me. So, I transitioned from western skincare products to fully Asian skincare products. They r very generous and they have better customer service.
We moving to Korea with this one 🗣️🗣️🗣️🗣️🗣️🔥🔥🔥🔥🔥🔥🔥
north korea right
?
@@goldraminecannonlamp6096if your trying to make a “joke” here be more original 💀🤚
They used to give free samples when you spent like 30$ 25-30 years ago!
Wow 😮
I’m impressed. Affordable quality products and extreme generosity. Excellent.
This is so true! The skincare line I use is a south Korean line and they give so many samples when I buy my basic products from them online it’s amazing! I love it
Where are you buying your products? 😊
What do u use?
I’m here for the name!
I buy Zo - so expensive 😭
I am also hopping on this lil comment train 😅
Sooo wat site
I’m leaving Korea in a few days and this is yet just another reason to cry 🥲
Mom : where is she
Me :*flying to Korea*
This shows how much skin care is such a part of Korean culture. Everyone deserves well cared for skin. Rather than only the rich.
So true. Went to Korean store and I got so many samples 😊
SERVICE?! MADE MY EYES GLOW IN JOY WITH HER😂😂
So true. Those stores are here too & I love how you can try so many products. Especially the makeup.
There’s a Korean beauty store i go to in Los Angeles and this is exactly how generous they are with free samples!!!
What's the name? 👀
Drop the 📍 sis 🥹
Also waiting and curious 🧐 please
@@electraheart178 i made a review actually
location drop?
Honestly according to me I think it's a good way of promoting that product because I think bank customer will try this and they will definitely love it because I think they all are really very good products which they are recommending so they will definitely like it and they will come second time to buy that same products. And I think happy customers return again and by that product
Can I just say, your videos are so delightful, you make me smile even when my customers are complaining nonstop to me. Thank you for the laughs!
Omg it is so true! I am always surprised how much free samples they give in Korea 😊
Love the way Korean brands encourage consumers to try before buying... what an awesome approach! ❤
Instead of hard selling & wasting 💰 on some products which might not be suitable for one's skin type, gifting samples can actually be the persuasive power for concern customers 🎉