what a nightmare.. ruined merchandise, smoke and grease 🌸 Artist alley vlog

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  • Опубликовано: 11 сен 2024
  • Welcome to another Artist Alley vlog! Hyper Japan in London was a greasy mess.. I hope you enjoy all my ramblings on this one ahah
    🌸 Card Payments Machine myPOS ✻ SIGN UP AND GET 30€! www.mypos.com/... ✻ 🌸
    Welcome to another Artist Alley vlog! Argh, I think this was actually my worse artist alley EVER! So many thing went wrong but the worst off all, I spent all weekend getting grease and smoke on me and my products.. an horrible experience!
    Hope you enjoy coming with me to these international conventions! Let me know in the comments if I should make more videos like this :)
    ✻ Things I mentioned or showed in this video ✻
    Grids to display: geni.us/TjMue
    Wood display (spool holder): geni.us/e26UM
    Earrings display: geni.us/GkxFdx
    Hangers: geni.us/f5Dn
    Tags for product display geni.us/ABJHPTe
    Bookmarks: geni.us/UaTPmmV
    Sublimation Printer: geni.us/0ogBQjj
    Camera: geni.us/b79X0r
    Mini Tripod: geni.us/1VzW4
    Big Tripod: geni.us/Hk1TPtM
    Printer: geni.us/uafOH
    Shrink Plastic: geni.us/ucsn
    UV resin: geni.us/MDL0Prj
    Led light for UV: geni.us/A0fQWu
    ALL products I use: www.apenasillu...
    Check the full list of suppliers and manufacturers: bit.ly/43h6xM5
    I hope you like this video! If you do, please subscribe, It really means the world to me! I'll be posting a new video every week!
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    ✻ STAY IN TOUCH ✻
    PATREON: / apenasillustrator
    SHOP: www.apenasillu...
    ETSY: www.etsy.com/s...
    INSTAGRAM: / apenasillustrator
    EMAIL: apenasillustrator@gmail.com
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    FTC Legal Disclaimer - Some links found in the description box of my videos may be affiliate links, meaning I will make a little commission on sales you make through my link. This is at no extra cost to you to use my links/codes, it's just one more way to support me and my channel!
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    ✻ ABOUT ME: ✻
    Hi there! My name is Beatriz Penas and I'm a portuguese illustrator, nice to meet you! I've been taking my illustration more seriously and making a business out of it since the beggining of 2019. I'm always trying to create more illustrations and more products and I thought it would be nice to share my process! Hope you like my vídeos and my work.

Комментарии • 98

  • @aPenasIllustrator
    @aPenasIllustrator  26 дней назад +75

    Sorry, I thought I mentioned in the end that they did indeed gave me my table money back after my e-mail complaint! It was still not enough to compensate for the crazy weekend and stress, but better than anything ✨💖

    • @kaos.karlos
      @kaos.karlos 24 дня назад

      Hey, I‘m not done with the video yet (so maybe you talk about it) but before I lose my thought.
      And a small kind of disclaimer right at the beginning:
      I don‘t mean to give you unsolicited advice and I‘m sorry in advance if it sounds like it 🙈 I just feel really deeply for you about this situation and my brain just fell into full „solution finding mode“ because I thought about what I might do if this happened to me.
      I don‘t know if it‘s possible for you in any way, but I thought maybe it would be worth a shot to get some legal advice and see if you can somehow get reimbursed for the damaged products (and even if you end up successfully cleaning and reusing some of it, you still had to invest all the time to deal with the cleaning (which lost you workforce and hence money) and are probably selling it at a discounted price, if you can even sell it at all). And the more I think about it, the amount of smoke and grease your body had to put up with is surely also a health issue and they should pay a fine or sth for endangering you (hopę you got checked out by a doctor!). When I reread my comment, it seems like a lenghthy and probably not easy process to go through. But if you have some kind of business insurance, you could definitely check in with them.
      Okay, now I‘m back to watching the rest of the video 😅

    • @citrus_sapling
      @citrus_sapling 24 дня назад

      I’m so glad to hear that bia!!

    • @aPenasIllustrator
      @aPenasIllustrator  23 дня назад +2

      @@kaos.karlos for sure! I was more worried about my health than anything else to be honest. I thought about that but without room readings I would think it would be complicated to prove the air wasn’t breathable or something like that. I was just too exhausted from it 😂

    • @aPenasIllustrator
      @aPenasIllustrator  23 дня назад +1

      @@citrus_sapling I was super happy 😭 thank you for the help during the weekend and I hope your merch recovered from it too 🫠

    • @ArtsyMario
      @ArtsyMario 19 дней назад

      They should do that to all the artists who were vending in thar area. That's not right that they charged you the table especially in a area that was poorly set up together with outdoor grilling restaurants that have their excess smoke and grease flying in the air and ruining your and other artists' merchandises. They should have better investigate the areas that they hold these events first before booking the site.
      Overall, your merch in cute, sorry that this happened to you.

  • @dianaviera6228
    @dianaviera6228 25 дней назад +15

    It was so nice that Katnipp stopped by your booth. I am sorry you had to go through that mess! That is absolutely awful and it’s good to show the pros and cons of certain markets. The fact that a lot of your products were ruined was also bad. I think I would have been more upset.

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +2

      @@dianaviera6228 it was really nice, I wasn’t expecting it 😭 for sure, we’re never know what we’re getting into to! I had time to calm myself when I filmed the last bits and I have a hard time getting mad and defending myself, but I was really anxious all weekend unfortunately

    • @dianaviera6228
      @dianaviera6228 24 дня назад +1

      @@aPenasIllustrator it’s completely understandable.

  • @jen91178
    @jen91178 19 дней назад +5

    I'm so sorry this happened to you! 😢 I run a vendor room for a Sci-Fi/gaming/Anime convention in Fargo, ND (U.S.) and I'm trying to wrap my head around one, how they double booked spaces and two, the grease situation! It just shows REALLY poor planning on their part.... I'm glad the show organizers did the right thing and re-funded your money.... I have a feeling that they re-funded multiple vendors....I hope your next show goes much better! ❤

  • @Anetnetlovesnoopy
    @Anetnetlovesnoopy 18 дней назад +2

    I enjoyed hearing about your experience even though it was not a very good experience. Your stock is so cute! I think you can save some of your stock by using a steamer on your fabric items. Also you could use active charcoal bags to get rid of the smell on non washable items. I have used the active charcoal when nothing else worked to get rid of odor smells. Just put it all together with a charcoal pouch and just let it sit for a few days. I wish you all the best.

  • @CreativeStitchingwithAnn
    @CreativeStitchingwithAnn 25 дней назад +4

    You and Katnipp are some of my favorites! Sorry that you had so much drama/trauma this round. It's frustrating I know. But you are so graceful with the issues.

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад

      @@CreativeStitchingwithAnn thank you so much 😭 yeah it was an awful weekend! Unfortunately sometimes I have a hard time getting mad and I feel bad for the people that are speaking with me because the ladies were super nice and they didn’t had a lot of power in the decisions so 😅

  • @MyOutdoorWildlife
    @MyOutdoorWildlife 26 дней назад +8

    These are beautiful items, and I'm sorry to hear about the experience. That's terrible. I would demand that they cover the loss of the merchandise. I imagine that they have vendor liability insurance, and you, as a vendor, would be covered for the damaged merchandise.

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +2

      @@MyOutdoorWildlife thank you so much 💛 I think I remember them having in their terms in conditions they woudnt be responsible for the merchandise so I thought that me asking would be for nothing.. I kind of regret it tho. In the end after a month I only have a few socks with smell now so it could be worse!

  • @AnggiSahamCantik
    @AnggiSahamCantik 24 дня назад +3

    I'm so sorry for awful experience in the con. Sending you positive vibe ❤

    • @aPenasIllustrator
      @aPenasIllustrator  23 дня назад +1

      @@AnggiSahamCantik thank you so much lovely 💛 I’m feeling ok now!

  • @mylifemychoice9250
    @mylifemychoice9250 18 часов назад

    You should wash and press the items that are cloth material. Get a cleaner that cleans grease for the other items. That way you only throw out paper items

  • @anyartz
    @anyartz 20 дней назад +1

    😔 I’m sorry about this con, I completely understand unfortunately tho as this was my 3rd year doing it and it was another stressful, income loss con, the travel there is nothing more then hectic, the trains are barely running and of course no lifts are available, we had to travel hours with 4 large suitcases up and down the stairs multiple times, and when we finally got to the con they messed up our table it was sorted after showing documents but it was frustrating as this situation happened to us last year as well, the grease and smoke was all over my products, it was also pretty empty from time to time so another financial loss, we were also constantly feeling unwell or lightheaded. Hyper Japan used to be good but never experienced it as a vendor now it’s mostly just go for fun and don’t expect much 😔

  • @eve_pm
    @eve_pm 26 дней назад +7

    Hi! I don't know if you can legally do that in your country, but maybe you can sell them with a discount once they are washed so you can get back at least a part of your loss. You will probably have to mention why they are at this discount so customers know and make a clear choice. Thank you for sharing your experience!

    • @craftingexperiments-StellaT
      @craftingexperiments-StellaT 25 дней назад +1

      I was about to say the same thing. Why don't you reduce the price and inform the customer that it has been washed?

  • @danifeelsgood
    @danifeelsgood 25 дней назад +2

    Ohh you met Katnipp, so lucky!! 😊
    I don't think I've ever commented before, but I'm very happy to see your journey here and you're one of my greatest inspirations! Love your work ❤Abraço

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +1

      @@danifeelsgood yeeees, can’t believe it! Thank you so much 😭✨🫶🏻

  • @linsaraillustration
    @linsaraillustration 25 дней назад +1

    Yaay Katnipp❤, never miss urs and katnipps videos.. uhh thats such a stressfull situation..glad u got ur table money back. Usually food stalls are in open places not in a closed space, or atleast near to entrance doors. Thats the worse place to be. 😢. So sorry. Anyways Happy vaccation❤

    • @aPenasIllustrator
      @aPenasIllustrator  23 дня назад

      @@linsaraillustration yeah it didn’t made ANY sense to have it organized like that 😅 so weird
      Thank you so much Lin!

  • @KLHFM
    @KLHFM 25 дней назад +1

    I wouldve been raging mad if my products got messed up like that! and i dont get mad. u handled it very well

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад

      @@KLHFM same 😭 on Sunday I didn’t even cared about it anymore, I just wanted to breath properly tbh 🫠 thank you for the love!

  • @sataris_
    @sataris_ 26 дней назад +6

    omg a Katnipp! ótima surpresa 🥰

  • @christinemaldonado8973
    @christinemaldonado8973 26 дней назад +3

    I hope they gave you a refund! That’s crummy they didn’t plan better. I am sure, without a doubt, others realized after they unpacked their merch, that the smell of grease adhered to their stuff! It’s nasty stuff! 😢😢 Glad you now know! And shared for others to be prepared. Enjoy your time off. I’ll miss you 😊😊😊

    • @aPenasIllustrator
      @aPenasIllustrator  26 дней назад +1

      For sure! We felt it more during the weekend because of the grease and direct smoke, but people that were further away got home and their merch was smelling like beef 😅 thank you so much lovely 💛

  • @kaos.karlos
    @kaos.karlos 24 дня назад +1

    You were not super negative in this video, you were human. ❤ thank you for sharing your experience! I hope London MCM is worlds better for you in every way possible! 🫶🏻

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +1

      @@kaos.karlos thank you so much for the love 🥹 There’s definitely no grease in there 😂

  • @MadeByTriniLena
    @MadeByTriniLena 26 дней назад +1

    Great to see you, oh my so sorry this happened❤️🙏🏽

  • @ChantelleArts
    @ChantelleArts 22 дня назад +2

    Such a fantastic video 😊😊

  • @lebreporgato
    @lebreporgato 25 дней назад

    Grease con was something, I still have a cough a month later after the event, so I'm pretty sure the air was literally unbreathable 💀 glad you got your money back tho!! And I really enjoyed our day around London 💖💖

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад

      @@lebreporgato so awful 😭 yeees at least that. It was a super nice day 💁🏻‍♀️💖

  • @marlenevanschalkwyk4582
    @marlenevanschalkwyk4582 25 дней назад

    Loved your setup - looked beautiful. Sorry to hear about your bad experience - I would also be very upset if my items were ruined, but glad you at least got your table money refunded. Enjoy your holiday.

  • @kaos.karlos
    @kaos.karlos 24 дня назад +2

    I‘m still in the middle of the video, but why the hell did the convention team it would be a good idea to have a grill INDOORS (nonetheless, without an individual proper ventilation system) (and also on the floor when freaking Artist Alley is above)??? I‘m so speechless at this 😵‍💫

    • @aPenasIllustrator
      @aPenasIllustrator  20 дней назад +1

      I know, that’s the weirdest part: how did anyone thought that would be a good idea 😂

  • @apparelbyricandgina01
    @apparelbyricandgina01 Час назад

    I am so sorry this happened to you❤❤❤❤❤❤❤❤❤

  • @oficinacaracolinho
    @oficinacaracolinho 25 дней назад +2

    OMG que pesadelo de comic con! 😢 espero que os produtos tenham 'algum tipo' de salvação e pelo menos tiveram a sensatez de devolver o dinheiro do espaço...aproveita o descanso tão merecido das férias Bia 💕😘

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +1

      @@oficinacaracolinho sim só algumas meias é que ficaram com mais cheiro, outros com o tempo foram perdendo um pouco! Obrigada 🥹✨

  • @neptunuworld
    @neptunuworld 21 день назад

    The grease is insaneee, how did they even let that happen wth 😖 Also Katnipp omgg!!!

  • @gambuzino_illustration
    @gambuzino_illustration 24 дня назад +1

    que experiência terrível! lamento que tenhas passado por isso 🥺 Obrigada pelo vlog super honesto!💛 fyi: acho que viciei o João no teu canal 🙈

    • @aPenasIllustrator
      @aPenasIllustrator  20 дней назад

      Obrigada fofinha 🥹 ahahahah que fofos adoro 😂

  • @nishid943
    @nishid943 25 дней назад

    Hope the next market goes really well for you!!! 💛💕

  • @shibsdraws
    @shibsdraws 24 дня назад

    Just had a fangirl moment with you and Katnipp

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +1

      @@shibsdraws me too girl, me too 😂😂 obrigada 🥹✨

  • @lin90210
    @lin90210 25 дней назад +1

    Will you be at MCM Comicon London? Look forward to seeing your work 😊

    • @aPenasIllustrator
      @aPenasIllustrator  25 дней назад +1

      @@lin90210 I will, next October 🥰 I’ll be in the creators part, I’ll share the map when I have it ✨💛

    • @lin90210
      @lin90210 19 дней назад +1

      @@aPenasIllustrator Yay!! I will come buy something :)

  • @Oukabee
    @Oukabee 18 дней назад

    I was there on Friday and the smell was gross - it was so bad it put me off looking at any of the stalls on that section which is just crap as the artist alley is the best bit. - also I would totally wash the stuff and sell it as B grade items or something

    • @aPenasIllustrator
      @aPenasIllustrator  6 дней назад

      Right?? In our area when there was much smoke a lot of people were walking by our tables and covering their mouths.. I felt so bad!

  • @Truth.illustrated
    @Truth.illustrated 23 дня назад

    Did you get the name of the food stall? You could contact them to cover your damaged products. Show you video, your ruined items, etc. They should have insurance and it may cover your cost. It may have been better to confront them at the time, but i understand you were trying to figure out what to do. I'm sorry to see you went through that, so upsetting for you!

  • @DevonaRavenhold
    @DevonaRavenhold 26 дней назад +2

    I'm here but I'm scared to watch the video because I don't want to see you in a bad situation. I hope it all gets worked out somehow someway.

    • @aPenasIllustrator
      @aPenasIllustrator  26 дней назад +1

      It does end up with a refund so better than nothing ahah. Thank you for the love ✨

    • @DevonaRavenhold
      @DevonaRavenhold 26 дней назад

      I have reached the end of the video and yes you did mention that you had requested a refund and I am so proud of you for doing so! That entire situation is just horrible for you as a seller because it ruined your items and that's something that you'll have to file insurance with to get compensation for but it also damaged your view of this con because of their choices of placement for their food vendors. This is tragic all the way around and I really do hope that you get your money back on those lost items because you work so hard, extremely hard for everything that you do and deserve so much better than what you just experienced. Go enjoy your time off, enjoy every second of it! ​@@aPenasIllustrator

  • @illustratingchristy
    @illustratingchristy 15 дней назад

    I can't believe you met katnip!!! ahhhhhhhhh

  • @louisetubb2342
    @louisetubb2342 16 дней назад

    Love your stamp you put on your bags would you mind telling where you got them from ? Never seen them with cork on the back

    • @aPenasIllustrator
      @aPenasIllustrator  16 дней назад

      @@louisetubb2342 I make them myself and used a cork coaster for them 🥰

    • @louisetubb2342
      @louisetubb2342 16 дней назад

      @@aPenasIllustrator do you sell them

  • @quartierkrambylorana
    @quartierkrambylorana 22 дня назад

    Thank you for this video, loved to watch it. But what a nightmare... I hope you get a refund for your table fee 😢

  • @fotomagrol
    @fotomagrol 25 дней назад +1

    If something like this ever happens again, one idea would be to leave only 1 or 2 items of each product on display and put everything else back on your bags, better to loose a few items that a large number of them, like one sticker of each design on display and 1 or 2 tapes, one cup etc, so you can dont loose money on a large scale like this, I hope never happens to you again.

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад

      @@fotomagrol I did thought of that! But 1. I didn’t had enough plastic bags to separate all the stock that was already smelly and the ones that weren’t, 2. I didn’t wanted to mix them otherwise everything would be smelling of food and 3. They kept coming to the table to see if we coule find solutions to help so i always had a bit of hope it would get better.. when i realised it wasnt it was too late 😂
      It was a stressful situation and i'm not good
      at thinking and making decisions when like that unfortunely.
      Thank you so much ✨😎

  • @Christina24life
    @Christina24life 25 дней назад

    Are there no regulations that country for food vending? Crazy. But it’s awesome though that you met Katnipp. Was that the first time you met her?

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад

      @@Christina24life I thought they would have to have proper ventilation! It was just a mess.
      Yes it was, didn’t even knew she was going to be in there!

  • @user-fd6nf6iw6b
    @user-fd6nf6iw6b 13 дней назад

    Dudo mucho leas un comentario en un idioma que no es el tuyo, pero solo quería decir que youtube me recomendó un video tuyo de hace 3 años sobre libretas de notas, y aquí estoy viendo otro video tuyo con otro tipo de productos 😮, me llamó la atención que el nombre de tu canal se llámase "apenas Illustrator" , por que "apenas" en mi país (chile) es algo así como "casi" entonces suena como "casi Illustrador" lo cual pensé era como una clase de chiste, hasta que ví que era tu apellido 😅, como sea, te deseo mucho exito en tus proyectos 😊. Pd: tienes una sonrisa que transmite alegría ❤, una lastima que en este video estuvieras tan estresada 😢.

    • @aPenasIllustrator
      @aPenasIllustrator  13 дней назад

      @@user-fd6nf6iw6b thank you so much for watching! Even tho I can’t speak a lot of Spanish I can understand it eheh. In Portuguese apenas means the same and I started with only a Portuguese audience, ence the name and I never changed it! Glad you could understand the original pun eheh 🥰✨ glad you found my channel! Muchas gracias por tu cariño 💛

  • @MadeByTriniLena
    @MadeByTriniLena 26 дней назад +5

    I hope they gave you the refund

    • @aPenasIllustrator
      @aPenasIllustrator  26 дней назад +1

      They did after my email complaint! I thought I had mention that sorry 😭

    • @MadeByTriniLena
      @MadeByTriniLena 26 дней назад

      @@aPenasIllustrator awesome

  • @ananogueira8367
    @ananogueira8367 24 дня назад

    Poxa! É uma situação super chata, afinal de contas, eles deveriam ter pensado na localização e em tudo que poderia acontecer. Espero que o prejuízo não tenha sido tão grande e que tenha ao menos dado para recuperar o valor investido. Fora tudo isso tiveram coisas boas, como você mesma disse, incluindo a visita da Katnipp!!!

    • @aPenasIllustrator
      @aPenasIllustrator  20 дней назад

      Sim com o valor da mesa sempre valeu de alguma coisa. Muito obrigada 🥹💛

  • @thisnthat42
    @thisnthat42 20 дней назад

    I hope more vendors complained so they change things if they run this con again.

  • @athira_n_s
    @athira_n_s 26 дней назад +1

    Wow! Is that even legal !!!

    • @aPenasIllustrator
      @aPenasIllustrator  26 дней назад

      If someone measured the air… I don’t think so 😅

  • @Ryneskaillu
    @Ryneskaillu 25 дней назад

    I am really sorry for that terrible experience. So many gorgeous items ruined :( I hope, they give you a refund

    • @aPenasIllustrator
      @aPenasIllustrator  24 дня назад +1

      @@Ryneskaillu thank you so much!! They ended up giving me the table money back 💖

    • @Ryneskaillu
      @Ryneskaillu 24 дня назад

      @@aPenasIllustrator That is amazing 😍

  • @quiettornado1970
    @quiettornado1970 25 дней назад

    I am not shocked at your damages, I used to be in shipping and reciving. I know how they handle a person's package.

    • @aPenasIllustrator
      @aPenasIllustrator  25 дней назад

      It’s so annoying 😭 I was more mad about it being lost and taking so long. Oh well, glad everything was well protected inside!

  • @RoseandBear.
    @RoseandBear. 25 дней назад

    Ugh your poor lungs 🙈 don’t apologise, it would be tough not to be positive after that experience. All the hard work you put in and travelling and for products to be ruined and your health is so sad. Love your products and what you do tho ❤

    • @aPenasIllustrator
      @aPenasIllustrator  20 дней назад

      Yeah exactly, I was basically seeing all my efforts going to waste 😅 thank you so much for the love!

  • @Ryneskaillu
    @Ryneskaillu 25 дней назад

    Ďakujeme.

  • @prettyrichgirl2007
    @prettyrichgirl2007 25 дней назад

    Good video...

  • @carlaelliscreations
    @carlaelliscreations 17 дней назад

    A few years ago, my friend and I were doing a Christmas craft fair. The venue had hired marquees but had hired the wrong kind.
    About an hour into the place opening we noticed drips falling on our stock.
    It wasn't raining outside and other stallholders were as confused as us.
    It was the condensation dripping from the roof of this giant tent.
    The worst part was the condensation was yellow.
    Everything on the tables had to be thrown away at the end of the fair, because it was just gross.
    So yeah, I totally understand how you feel. 🫂

    • @aPenasIllustrator
      @aPenasIllustrator  6 дней назад +1

      Omg I’m so sorry that also sounds like a nightmare 😭😭 hope they compensate you somehow!

    • @carlaelliscreations
      @carlaelliscreations 6 дней назад

      @@aPenasIllustrator They didn't, but we insisted on being in the barn the next few times we had fairs there. Eventually we stopped booking tables there because they let all the stallholders down by not opening the venue until 5 minutes before the place would open to the public. We can't set up in 5 minutes so we quit that place and went somewhere else the next year. 🫂