I love how detailed this video is. It is a great resource if you need to replace the valve. HOWEVER, don't assume this is your problem if you're not getting water from the dispenser. Some further research/videos proved that in my case the water line had frozen where it runs past the icemaker. Defrosting the line fixed this same problem. As always, do your due diligence before spending a bunch of time and money..
This is a good point. I'm curious, were your ice makers working? Or, were those lines frozen as well? Also, what temp do you have your fridge and freezer set to? I had an issue where water was pooling at the bottom of the fridge because the drain line froze. My theory was the insulation around the drain is insufficient so I raised the temp of the fridge to 38 and the freezer to 0 degrees and haven't had an issue since then. Thanks for your feedback.
How did you defrost it ? I'm having an issue with mine where no water comes out to fill the ice dispenser and that everytime the dispenser goes to dispense it turns and gets stuck somewhere and makes a knocking sound. I miss my ice.
My model RF28HMEDBSR/AA-00 Samsung frig is now 7 years old, surprise! I had the EXACT same problem, plenty of ice and no water! I solved the problem by removing both drawers next to the filter housing. Then I smacked sharply both sides of the rear of the housing where the valves were at (away from the LEDs) with the handle of a medium sized screw driver. I tested the water dispenser, still no water. I placed both drawers back in and retested. BINGO! Fresh water came out nice and strong! This repair was FREE except I changed the filter at 9 months instead of my normal 12 months to eliminate that possibility. IF the valve itself can be obtained separately from the housing you would save $230 by not needlessly buying the housing. All you need are numbers from the valve itself to find the correct replacement. Oh yeah, I SAW how the connections were permanent between the valve, filter and reservoir, but that is easily spliced. Fortunately, I found the best solution anyway. And why does Samsung literally make over 2000 DIFFERENT MODEL NUMBERS of refrigerators? Couldn't they get it right with the 3rd or 4th model, RIGHT???
I did the same smacking and used blow dryer to warm up the front left corner in the ice maker area because there was a chunk of frost on a diverter plate.. And SHAZAAM back to normal pressure.
Thanks for providing this very helpful video from start-to-finish. I have the very same exact model Samsung refrigerator as yours here, as well, and it took me a few hours at least, but would have been much longer had I not had this video of yours to follow along with for certain. Lastly, after installing the new "water filter assembly" unit here, now my water dispenser is back to "DESPENSING" once again. Many Thanks!!!
Thank you so much. I have the same problem . Now I’m thinking and planning my repair. The part is $205 😢 . New fridge is $2000 . If I can use the fridge for another 5 years providing the ice maker don’t break I’ll be okay . $2000 new fridge mean I have to amortize the new fridge for another 10 years Thank to your help
Since you have to remove valves and reservoir to get the lights out and back in, is is possible to transfer those innards to the old assembly from a new one (as it looks like I may be having to do this repair soon). Thanks for the great video.
Hi Sabalon, that's a good idea. I didn't consider it myself. If you do this repair, please investigate it and write another comment letting other viewers know if it's a time saver. Thanks for your feedback and good luck with your repair.
did this is on a rf25hmedbsg. Replaced the entire water filter housing, replaced the water filter and still water will not dispense. Crazy all the issues with Samsung
Hi DanielMaxwell, I agree too many issues with these units. Please keep in mind that I'm not an Appliance Technician. With that said, I just googled your model "Samsung rf25hmedbsg Water Inlet Valve" and it appears the valve is not inside the filter assembly housing. You may want to lookup a schematic diagram for your model to locate where the valve is. Then you can order the valve and replace it. Keep in mind there are other possible problem areas like the switch could be bad or the fridge control panel could be bad. What convinced me that my valve was stuck was I could hear it buzzing while trying to get water. That would mean both the switch and control panel are still good since it was able to send an electric current to the valve. Sorry to hear you're still having issues. I hope this helps.
That 60 hertz buzzing from the valve solenoid is designed to add a slight ultrasonic cleaning action to the valve it's connected to. Bet you didn't know that, huh! It ALSO tells you the handle switch AND solenoid are both working, as you stated. It is engineering stupidity to put the valve assembly IN the filter housing instead of behind the frig, but HEY, they saved 5 cents on hoses!
Amazing how many commenters still have functioning ice makers! Is the solenoid valve available by itself? Seems unfortunate to have to disassemble both assemblies just to swap the lights.
That's a good idea. It may be difficult to find the correct part though. I did a quick search for "Samsung refrigerator rf263teaesg/aa-01 solenoid" and the solenoids which appeared only have two solenoids where my refrigerator model has three.
Thank you so much for the great video, but I have a question, why you didn't replace just water solenoids valve instead all filter housing? Thank you again!
Good question; the answer is I tried. I ordered the valves for my fridge and what came only had two valves not three (top ice maker, lower ice maker, water dispenser). I contacted them and they said I had to order the whole assembly. So, I returned the valves and got the assembly.
The timing with the filter replacement seems suspicious. Check to see if the filter is tightened all the way. If that doesn't help try a new filter in case you have a defective filter.
So it could be as simple as a defective water filter? Maybe I’ll start there first? However, during my troubleshooting we tried to run the water dispenser without the filter and still nothing.
@DIY-Saver My line must’ve been frozen. I guess my temp was too low. My brother suggested turning it up to 38-39. After about a day or so it resumed working. 😊 But now my ice maker has stopped working. Ugg 🤦♀️ Fortunately I have no problem living without ice.
I have a newer Samsung with the screen on the door the black stainless dont know what model but the water and the ice don’t work…i can hear the ice maker move when i press on it but nothing comes out…do you think its the same fix …its like no water is going through some where
Keep in mind that I’m NOT an appliance repair technician. With that said; here are the steps I’d take: 1) Verify the water is properly connected to the refrigerator and the water valve is turned on. 2) Check the refrigerator for error codes. Since you have a different model than mine; you’ll have to research how to get the error codes. 3) Replace any parts related to any error codes you received. 4) For my model, the filter housing contains valves for both the ice maker(s) and the water dispenser. Therefore, it’s possible both valves are bad and replacing the filter assembly with fix both. 5) If replacing the filter assembly fixes the water dispenser, but not the ice maker, you may need to replace the “Water Fill Tube Assembly” (see my video: ruclips.net/video/5UQquG0JJ78/видео.html ). I hope this helps.
Is this the same repair steps for the 4 door samsung? Mine works but it dribbles out - starts to "hop around" with a faster flow then flows but very slowly. So frustrating.
Sorry, it doesn't sound like the same repair would apply to your refrigerator. Have you tried replacing the filter? After replacing the filter, did you run a couple gallons of water through it (this step helps to stop dripping)?
My water dispenser has a similar issue. I'm trying to figure it out. I think there may be multiple issues. I found one video that shows there can be a problem with the water freezing in the line at the top of the refrigerator. The solution in that video was to run the line externally, which required creating a slot/hole in the cover through which the water line would pass. I've experienced the variable flow that you've mentioned, which I think is air in the line. This condition is temporary in my experience. Sometimes the water flow stops. Removing the filter and giving it some forceful blows with a rubber mallet has had some effect to restore flow. I think that's another issue. When that should have worked, but the water still doesn't dispense, I can hear a sort-of crunch/squeeze sound from the top area of the fridge where the water dispenser line is. I think this is water pressure pushing against an ice blockage. At this point, I still haven't fixed the problem. I'm just looking at what other people have done about it and trying to apply their knowledge gained from their experience.
Keep in mind that I'm not an appliance technician and I haven't experience that issue. But, I believe it could be an issue with your auger motor assembly or possibly the control panel itself. I'm not sure how one could determine where the problem is. But, if you'd like to replace the auger motor assembly to see if it corrects the issue, you can watch my video ruclips.net/video/5iHd_qvqs9M/видео.html where I replace both the ice maker and the auger motor assembly (note: this may correct frost build-up issues as well). If you don't want to take the chance with replacing a part and finding out it wasn't the issue, then you may want to consider contacting an appliance service company. Thanks for visiting my channel and I hope this helps.
After a pipe burst in my neighbourhood, our fridge makes a hard rattling buzzing sound not dispensing water and not turning the ice unit. Any idea what I could do?
Please keep in mind that I'm NOT an appliance technician. If you truly believe it's related to the pipe breakage incident; I would replace the water filter to see if it's plugged from sediment in the water line. Otherwise, I suggest contacting an appliance repair company.
Ugh. My replacement has the lights pre-installed but there is NO flow sensor in the new unit. Will this work after all the time spent replacing it?? Aaahhhhhhh. Samsung!
I love how detailed this video is. It is a great resource if you need to replace the valve. HOWEVER, don't assume this is your problem if you're not getting water from the dispenser. Some further research/videos proved that in my case the water line had frozen where it runs past the icemaker. Defrosting the line fixed this same problem. As always, do your due diligence before spending a bunch of time and money..
This is a good point. I'm curious, were your ice makers working? Or, were those lines frozen as well? Also, what temp do you have your fridge and freezer set to? I had an issue where water was pooling at the bottom of the fridge because the drain line froze. My theory was the insulation around the drain is insufficient so I raised the temp of the fridge to 38 and the freezer to 0 degrees and haven't had an issue since then.
Thanks for your feedback.
How did you defrost it ? I'm having an issue with mine where no water comes out to fill the ice dispenser and that everytime the dispenser goes to dispense it turns and gets stuck somewhere and makes a knocking sound. I miss my ice.
@@alecjohnson2644pull the cap off the back of the fridge where the lines go in and defrost. Always freezes there for some reason
My model RF28HMEDBSR/AA-00 Samsung frig is now 7 years old, surprise! I had the EXACT same problem, plenty of ice and no water! I solved the problem by removing both drawers next to the filter housing. Then I smacked sharply both sides of the rear of the housing where the valves were at (away from the LEDs) with the handle of a medium sized screw driver. I tested the water dispenser, still no water. I placed both drawers back in and retested. BINGO! Fresh water came out nice and strong! This repair was FREE except I changed the filter at 9 months instead of my normal 12 months to eliminate that possibility. IF the valve itself can be obtained separately from the housing you would save $230 by not needlessly buying the housing. All you need are numbers from the valve itself to find the correct replacement. Oh yeah, I SAW how the connections were permanent between the valve, filter and reservoir, but that is easily spliced. Fortunately, I found the best solution anyway. And why does Samsung literally make over 2000 DIFFERENT MODEL NUMBERS of refrigerators? Couldn't they get it right with the 3rd or 4th model, RIGHT???
Thanks for your feedback
I did the same smacking and used blow dryer to warm up the front left corner in the ice maker area because there was a chunk of frost on a diverter plate.. And SHAZAAM back to normal pressure.
Thanks for providing this very helpful video from start-to-finish. I have the very same exact model Samsung refrigerator as yours here, as well, and it took me a few hours at least, but would have been much longer had I not had this video of yours to follow along with for certain. Lastly, after installing the new "water filter assembly" unit here, now my water dispenser is back to "DESPENSING" once again. Many Thanks!!!
Glad it was helpful!
It worked! Went through sears and found the compatible part for my Samsung fridge online. Thank you for the video!
Excellent! Glad I could help.
Approximately how much does the part cost?
@@foreignfilmfan$205
Thank you so much. I have the same problem . Now I’m thinking and planning my repair.
The part is $205 😢 .
New fridge is $2000 . If I can use the fridge for another 5 years providing the ice maker don’t break I’ll be okay .
$2000 new fridge mean I have to amortize the new fridge for another 10 years
Thank to your help
You're welcome! Yes, the ice makers are another issue with these refrigerators.
Worked great thanks for the video
Great to hear!
Thank you sir for sharing your knowledge
It's my pleasure; I hope it helps.
Since you have to remove valves and reservoir to get the lights out and back in, is is possible to transfer those innards to the old assembly from a new one (as it looks like I may be having to do this repair soon). Thanks for the great video.
Hi Sabalon, that's a good idea. I didn't consider it myself. If you do this repair, please investigate it and write another comment letting other viewers know if it's a time saver. Thanks for your feedback and good luck with your repair.
did this is on a rf25hmedbsg. Replaced the entire water filter housing, replaced the water filter and still water will not dispense. Crazy all the issues with Samsung
Hi DanielMaxwell, I agree too many issues with these units. Please keep in mind that I'm not an Appliance Technician. With that said, I just googled your model "Samsung rf25hmedbsg Water Inlet Valve" and it appears the valve is not inside the filter assembly housing. You may want to lookup a schematic diagram for your model to locate where the valve is. Then you can order the valve and replace it. Keep in mind there are other possible problem areas like the switch could be bad or the fridge control panel could be bad. What convinced me that my valve was stuck was I could hear it buzzing while trying to get water. That would mean both the switch and control panel are still good since it was able to send an electric current to the valve. Sorry to hear you're still having issues. I hope this helps.
That 60 hertz buzzing from the valve solenoid is designed to add a slight ultrasonic cleaning action to the valve it's connected to. Bet you didn't know that, huh! It ALSO tells you the handle switch AND solenoid are both working, as you stated. It is engineering stupidity to put the valve assembly IN the filter housing instead of behind the frig, but HEY, they saved 5 cents on hoses!
Correct; I wasn't aware the buzzing actually had a purpose.
Amazing how many commenters still have functioning ice makers!
Is the solenoid valve available by itself? Seems unfortunate to have to disassemble both assemblies just to swap the lights.
That's a good idea. It may be difficult to find the correct part though. I did a quick search for "Samsung refrigerator rf263teaesg/aa-01 solenoid" and the solenoids which appeared only have two solenoids where my refrigerator model has three.
Thank you so much for the great video, but I have a question, why you didn't replace just water solenoids valve instead all filter housing? Thank you again!
Good question; the answer is I tried. I ordered the valves for my fridge and what came only had two valves not three (top ice maker, lower ice maker, water dispenser). I contacted them and they said I had to order the whole assembly. So, I returned the valves and got the assembly.
We replaced the filter in our fridge and now the water nor the ice works. Any idea what the problem could be? We checked the water line and it’s fine.
The timing with the filter replacement seems suspicious. Check to see if the filter is tightened all the way. If that doesn't help try a new filter in case you have a defective filter.
@@DIY-Saver Thank you so much!
So it could be as simple as a defective water filter? Maybe I’ll start there first? However, during my troubleshooting we tried to run the water dispenser without the filter and still nothing.
Thanks, I’m sure this is great for those capable. Unfortunately I’m not. Off to buy a Brita or something similar 😟
I understand; it does seem to be a first world problem after all. :)
@@DIY-Saver I considered, for a second, buying a new fridge, but then realized that was ridiculous. 😊
@DIY-Saver My line must’ve been frozen. I guess my temp was too low. My brother suggested turning it up to 38-39. After about a day or so it resumed working. 😊
But now my ice maker has stopped working. Ugg 🤦♀️ Fortunately I have no problem living without ice.
I have a newer Samsung with the screen on the door the black stainless dont know what model but the water and the ice don’t work…i can hear the ice maker move when i press on it but nothing comes out…do you think its the same fix …its like no water is going through some where
Keep in mind that I’m NOT an appliance repair technician. With that said; here are the steps I’d take: 1) Verify the water is properly connected to the refrigerator and the water valve is turned on. 2) Check the refrigerator for error codes. Since you have a different model than mine; you’ll have to research how to get the error codes. 3) Replace any parts related to any error codes you received. 4) For my model, the filter housing contains valves for both the ice maker(s) and the water dispenser. Therefore, it’s possible both valves are bad and replacing the filter assembly with fix both. 5) If replacing the filter assembly fixes the water dispenser, but not the ice maker, you may need to replace the “Water Fill Tube Assembly” (see my video: ruclips.net/video/5UQquG0JJ78/видео.html ).
I hope this helps.
Is this the same repair steps for the 4 door samsung? Mine works but it dribbles out - starts to "hop around" with a faster flow then flows but very slowly. So frustrating.
Sorry, it doesn't sound like the same repair would apply to your refrigerator. Have you tried replacing the filter? After replacing the filter, did you run a couple gallons of water through it (this step helps to stop dripping)?
My water dispenser has a similar issue. I'm trying to figure it out. I think there may be multiple issues. I found one video that shows there can be a problem with the water freezing in the line at the top of the refrigerator. The solution in that video was to run the line externally, which required creating a slot/hole in the cover through which the water line would pass.
I've experienced the variable flow that you've mentioned, which I think is air in the line. This condition is temporary in my experience.
Sometimes the water flow stops. Removing the filter and giving it some forceful blows with a rubber mallet has had some effect to restore flow. I think that's another issue. When that should have worked, but the water still doesn't dispense, I can hear a sort-of crunch/squeeze sound from the top area of the fridge where the water dispenser line is. I think this is water pressure pushing against an ice blockage. At this point, I still haven't fixed the problem. I'm just looking at what other people have done about it and trying to apply their knowledge gained from their experience.
I have inverse problem, water works but ice wont, when I hit the button in the ice mode nothing happens, not even the sound of the machine
Keep in mind that I'm not an appliance technician and I haven't experience that issue. But, I believe it could be an issue with your auger motor assembly or possibly the control panel itself. I'm not sure how one could determine where the problem is. But, if you'd like to replace the auger motor assembly to see if it corrects the issue, you can watch my video ruclips.net/video/5iHd_qvqs9M/видео.html where I replace both the ice maker and the auger motor assembly (note: this may correct frost build-up issues as well). If you don't want to take the chance with replacing a part and finding out it wasn't the issue, then you may want to consider contacting an appliance service company.
Thanks for visiting my channel and I hope this helps.
I think when you die and go to hell this is what they have you do 24 hours a day 😂
LOL - you can always request to be buried in your Samsung fridge. 🤣
After a pipe burst in my neighbourhood, our fridge makes a hard rattling buzzing sound not dispensing water and not turning the ice unit. Any idea what I could do?
Please keep in mind that I'm NOT an appliance technician. If you truly believe it's related to the pipe breakage incident; I would replace the water filter to see if it's plugged from sediment in the water line. Otherwise, I suggest contacting an appliance repair company.
Thoroughly enjoyed this upload... Thumbs up and a sub from me... Stay safe... Rico
Much appreciated
Has to be something better??
LOL - Better Fridge or fix?
i rather buy a new refrigerator that is not a Samsung
You might be onto something there.
Samsung refrigerators are trash!
It's been an issue for over 4 years ! I totally hate this fridge!
Samsung sucks. I'm gna stick to actual refrigerator companies from now on. Total waste of my hard earned money.
Amen. Bought my samsung fridge new and it always sucked. Frozen up ice maker and now the water stopped. Horrible design by incompetent boobs.
Ugh. My replacement has the lights pre-installed but there is NO flow sensor in the new unit. Will this work after all the time spent replacing it?? Aaahhhhhhh. Samsung!
Let us know how it works out.
Warranty just expired the problem is I bought a Samsung, Never Again.
Yes, there does seem to be some issues with these units. Hopefully my videos help get things working again.