What Is the Dumbest Customer You Have Ever Dealt With?
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- Опубликовано: 2 окт 2024
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Развлечения
I think that if any shop worker was allowed to slap stupid customers upside the head then the world would be a better place.
I have a boss who will not hesitate to say no to a customer. If you request something unreasonable or even moderately inconvenient to us, the answer is no. It’s heaven.
More people would be willing to take the job. 😂
I have been saying that for years! One free slap per day... Congratulations, you are the lucky winner today! **slap**
If we did that I think like 99% of retail Shoppers would have traumatic brain damage
@@pennyforyourthots Are you implying they don't already do?
Before flat screen TVs were common, I worked at Walmart. Did carry outs of heavy items among other things.
Once loaded a big tv into a guys trunk and helped tie down the door because it wouldn’t fit in his car otherwise.
After all the struggle of getting it in there, he turns to me and asked me
“Why y’all sell TVs too big to fit in peoples cars?”
I like to think he was messing with me, but I honestly couldn’t tell is he was serious or not.
I just kinda walked away.
You performed the correct action.
You should've asked him why he bought a tv too big to fit in his car
"I don't smoke so I just ate french fries." Man I wish more smoke brakes could be taken like this.
Right or like a handful or nuggets or something.
Nugs before drugs; fries before highs.
I’m a butthead so I must point out “smoke brakes” that would be horrible if you brakes were smoking ! Get you car checked !!!
Good news: Fries are acceptable for most smoke breaks if they are readily available.
@@tOSdude now THAT is good news
I’ve seen the propane tank one done. I had no words. It was two feet from me when this guy did it.
3:08 "I thought that was one of those fancy digital picture frames" Well he's not wrong. Also, it is scary to think that these people are voting, and some of them are voting for the man that will hold the nuclear launch codes.
I feel for the poor waiter with the condensation problem. When I was a child, the waiter kept filling my water glass, and for some reason I thought I had to drink it all. Poor guy was over constantly, and I drank so much water that I couldn't eat more than a couple of bites. 🤦 I wasn't terribly bright, but I most definitely was a polite child. 😂
I took everything literally as a kid, and I still kind of do. My grandmother told me that all of my dreams would come true in an attempt to inspire me when I was young. I then developed a sleeping problem as I didn't want to fall asleep and get trapped in a dream that became true.
@@iamsethhasting8911 Yeah, dreams don’t make sense @_@.
@@iamsethhasting8911 And here I was, the 3 year old who thought Play Dough Pete would literally come out of the label on the container like in the mid 1990s commercials. I was a bit disappointed and sad when he didn't.
Customer: "These are supposed to be 5 for $20."
Me: "Yes, they're scanning at $4 each"
Customer: "I want the advertised price, 5 for 20!"
Me: "That would be 4 dollars each"
Customer: "Unacceptable, this is false advertising. I want to speak to a manager".
yes, completely stupid- frankly, I'd say one for 4 is better than 5 for 20. yes the unit price is the same, but assuming its perishable or you just don't need that many that soon, you can buy any amount you want, rather than stuck with 5.
I’m REALLY bad at math and even I know 4x5.
I remember when a burger chain had to discontinue 1/3 pounder burgers because the -idiots- customers couldn't grasp that 1/3 of a pound is more than 1/4 pound 'as 4 is more than 3'.
That's really amazing to know. Helps to understand how customers think; they don't. They have hairpin reactions to what they see and nothing else. Whenever I see a fraction its always converted to a decimal and a percentage in my head just because that's how I think. Guess customers don't have the capacity to go an extra step
@@alexwildner6369 *How American customers think. Although we can't say for sure that something similar couldn't have happened in other countries but you know... stereotypes exist for a reason.
Every day I get a little bit closer to actually believing that people should be put on birth control by law only allowed to reproduce after a lengthy application and testing process.
It would solve so many problems.
You have to have license for everything except reproduction the one thing that so many are not and will not ever be ready or capable of doing. I say we remove these people’s 911/doctor/lifeguard privileges and just let them die children excluded as kids are allowed to be dumb there’s no excuse as an adult.
I concur
@@maruvek4285 It could also *cause* problems. Imagine a couple subject to power abuse, who aren't allowed to have kids because their *yard* isn't "maintained well enough" according to the HOA, despite the yard really not having anything wrong with it. OK, I just pulled an idea out of a hat, but just imagine something like that.
@@101Volts I think far less harm would be caused by any sort of limit, rather than none.
"Well, then you shouldn't be working with people!"
"I'm not working with people. I'm working with you."
Woman in Starbucks drivethru, circa 2010, as I'm handing her the shaken Black Tea she ordered: "I can't drink that! There's soap in that tea!"
Me: "No ma'am, it's just a little foamy from when we shook it."
Her: "There's no foam in tea! This wouldn't be the first time someone's messed with my drink!"
Me: "Sorry, ma'am, let me make another one." I make one without shaking it and hand it to her.
Her: "Thanks, I guess that will be fine. Do you have any bags?"
Me: "Yes ma'am, here you go." I hand her a bag, and she opens it and sticks her head inside.
Her: "This smells like a used bag! Forget the bag!" She hands me the bag, pays with a handful of chage (she's short a dollar or so), and drives off.
That wackadoodle probably should not have been driving.
Back in 2002, me and my brother were looking at some games in store. A lady (typical Karen) suddenly slams the entrance door open, walks inside and yells all things like "scammers" and "thieves". She is waving a Playstation game in the air as she's screaming her head off at the staff. Her problem? Well her kids couldn't play this new game she bought them on their Xbox. She threw the game at the manager after being informed about what the issue was. "I'm calling the police" she yelled and walked outside to her Not 20 minutes later she was arrested for assaulting the manager. Boy was she furious in the back of that police car.
Good ending at least
2:10 Reminds me...I'm from a very humid part of the country (middle TN). A glass of ice water would very easily have condensation. I was in the Las Vegas airport one summer (where there is less humidity) and noticed that a glass of ice water that I was drinking from did not have condensation. It was unusual.
The gas tank one reminds me of something my dumbass uncle did once. He thought we might have a gas leak in the line to the stove. So this fool lights a lighter right next to it. Thank goodness there wasn't a leak. I at 9 knew this was a very bad idea. He was one of those people that knew everything, and was much smarter than the world. So, one time I needed to replace my Alternator in my car. This was in the 80's. Anyway I go to the parts store and pick one up, get my nail polish out to mark the wires, etc. Of course he decided to let me know how I simply could not understand how to change an alternator because I am a woman. I said, OK, then you do it. I went inside and watched a movie, figuring an hour and a half was more than enough time to do it. Nope, I peaked outside and he was just standing there looking at the engine. Then halfway through the second movie I went out and did it myself saying nothing to him. Also, had asked a guy to help me clean my carpet with a machine I owned. The one where you kind of squeeze the handle to get the water to come out. I felt so bad because I couldn't get him to understand how to do it. I just did it myself, he was another one of those guys that knows everything, and is better because well I am just a girl.
"That's not a Starbucks. That's a Quiznos."
Lol
In all fairness to that woman, MAYBE she needed glasses?
Back in the late '80's, my parents were self employed newsagents. When I was older, they were initially disappointed when I told them I had no interest in taking over the business. Getting up by 3AM to bring in the papers, mark them up for delivery, work in the shop all day, close the shop at 6PM, spend another hour or so making sure the shelves were re-stocked and doing the billing and caching up. Not for me. Especially when you got customers like the following.
Layout of the shop was that the papers were displayed flat on a unit directly to the right as you walked through the door, with the main counter and till directly ahead of you.
When I was old enough to help out , especially during school holidays, I was often told to serve behind the counter and give my parents a break. I got fed up of customers walking directly to the counter and asking "Do you have any "Sun"s left?" [The Sun, a UK daily tabloid paper well known for it's topless picture on page 3.]. Initially, I would crane to look past the customer and scan for the logo amongst the papers and give the appropriate reply.
Once I got fed up of that, however, I started telling the customers that "If we don't have any down there", whilst pointing to the area with all the papers, "Then we've sold out. Sorry.". Having started doing that, I got a couple of customers who exhibited really dumb behaviour. The first customer, on hearing this, went down and started leafing through all the broadsheets [The larger papers such as the Times or Telegraph, usually bought by people who thought they were upper class.] just in case we had hidden a Sun in the middle of the stack - or possibly actually inside one of the broadsheets.
I mean, newsagents do actually want to sell the items in the shop. There is no point in hiding items at random in the place, we do try and make things as easy for the customer to find as possible, but just when you think you've idiot-proofed something, along comes a more talented idiot!
This was also proved by the second case. After having been told we don't have one if there are none down there with the rest of the papers, this bright spark notices one folded behind the counter. There was a thin(ish) space on top of the cupboards where my parents kept the cartons of cigarettes, just in front of the cigarette display. This is where they kept the 'shop saves'. Shop saves are papers reserved for regular customers who have ordered a paper every day, but don't want it delivered (Maybe because the delivery wouldn't get to them before they go to work due to working shifts, maybe because it gave them an excuse to buy some chocolate or cigarettes.). This customer didn't get that idea. We had a Sun in the shop, and he was demanding I sell it to him despite the fact that he was not a regular [he was 'passing trade'], didn't have a paper saved, and wasn't going to buy anything else. Why should I annoy a regular customer just to please someone I hadn't seen before and, even if I'd sold him his paper, wasn't likely to see again?
Sorry for the wall of text.
Me trying to convince someone who is drunk that I can't sell them something we no longer have available in our store.
Me: I'm sorry. We no longer sell that item.
Them: But I want it.
Me: I'm sorry but it's been discontinued.
Them: But I've gotten it before.
Me: Yes, but it's no longer available.
Them: Why can't I have it?
Ugh.
17:50 Guy should have been banned from the store and had police called on him for causing a disturbance.
I totally agree. I feel this poor cashier's pain. I work retail at a grocery store where I have at least one of these types of customers every shift. Fortunately, I am allowed to simply flash the register light to get the manager whenever I need assistance with a customer.
Also anti semitic slurs
Every good Karen story start with "a middle age women"
Oh...fuck...you just made me realize, my upcoming b'day makes me official "middle aged".
Does....does the Karening just happen? Is there a pill I can take to prevent it?
I'm scared 😭
@@Kiefsti Just don’t be bitchy and dumb about literally everything and you’ll be fine
@@Kiefsti yeah take hrt when menopause hits
Wow, ya'll are brutal on us aged lol
Had an old lady try and get 'The Interwebs' on her typewriter. I handed the phone to the new guy and went to lunch. The look on his face when I came back was all I needed XD
I worked customer support for an airline, one lady asked me where the window seats were, on the sides or the middle
Oh my God, the humanity. Makes you feel sorry for every worker in the world that has to deal with stupid people. For every perfectly normal customer, there's at least one or two more with completely stupid problems.
I try my best to be the best customer possible. I know what I want before I order whether that's food or goods, I try to make sure if there is a self help option I use it as much as I can first and don't complain if it doesn't work, I always thank the workers who assist, and I don't make any small talk unless the worker does it first, and of course I tip at minimum 15% and will do more if my budget allows me to. So it makes me doubly furious when I see stories of rude and stupid people
I’m an electrician, We got a service call from a house with three old ladies living in it. We ask what the problem is and they say that half of the house is not working. So we checked the taps (the connection point where the cable from the street and the cable going down the side of your house meet), and everything is fine. We check the meter, everything is fine. We check the main panel, everything is fine. At this point we ask them what specifically isn’t working, so they lead us to a closet where there is a light not working and a well pump. The light bulb was just bad so we replaced it and it worked. We ask what’s wrong with the well, “the lights not on on it” we look it over and the lights not on because there is no light. We go to the sink and turn the water on, sure enough they have water. So “half the house doesn’t have power” turned into replacing a light bulb
I get those kind of calls all the time.!! Depending on how far away they are most times I don’t have the heart to charge them for the service call.
Customer insisted on three goldfish for a 2 gallon tank.
Goldfish are carp Members that can get up to 12" long
I had a customer once who wanted to put a full sized angelfish in a 1/2 gallon bowl.
I had someone try to pay for gas with a McDonald's gift card? At 15 I was literally stunned by the stupidity and froze. Thankfully my manager took care of it and we had a good laugh.
"Winning an arguement against a smart person is very difficult, but winning an arguement against an idiot is impossible"
Spelling argument wrong ought to be impossible, but there you go...
*Claim your here within the hour tickets here*
Yes
I don't have one good story but a staggering amount of customers assume that cashiers have a detailed knowledge of every single product we sell & are then annoyed when we can't tell them which lotion is better
I used to work at an aquarium. I had a person come up to me and tell me that he was concerned about the fish's wellbeing. This was a regular occurrence; you'd have people who thought that they knew better than you complaining about water clarity, telling you that you were feeding them the wrong kind of food, or the worst one "fish shouldn't be kept in tanks in the first place!" (I don't know why you would pay money to visit a place that keeps fish just to say that, but I digress.) So this guy tells me that he's worried about the fish, so I ask him what he's worried about. He tells me "Well they look bored!" I ask him "What do you mean?" He says "Well, they're just swimming around! They're not doing anything!" I honestly don't remember how I ended that conversation. I think that I just walked away, I was so dumbfounded! Like, what was he expecting them to be doing?
It could be worse, "I keep watching, and none of these suckers ever go up for air." Excuse me? "They'll drown!"
I work at a gas station. About a yr ago, a customer wanted cash back from the credit card. I informed them they had to call their cc company for a pin in order to use it to get cash. Then they asked me what their pin is. I told them I didn't know and repeated that they had to call their cc company. Then they got mad at me for NOT KNOWING THEIR PIN. 😑🙄🤦
Jesus Christ...
Happens all the time at my customer service job. People open accounts with us and input all their information and are sent their information in multiple forms in case one method fails. And yet they still know absolutely nothing of their info, or where to find it, or even how to navigate to it when its explained to them, and then get mad at us that we cant just authenticate their identity because they said "its me, no one else is me but me"
The guy that worked at the grocery store and was flipping out at being over charged yeah I would have lost my job that day
Worked in grocery. Once had a customer come up to me saying that the seal on chicken broth was broken. Puzzled I gave her a friendly smile and walked over to where I see 3 broths open on the shelf and she immediately picked up another and twisted open the cap saying, “See? You shouldn’t be selling these the seal is gone” to which I tried as politely as possible to explain that’s what happens when you open them.
A few minutes of her confused stares after her not believing my explanation, and just before opening another, “Ma’am may I see that?” Grab the broth and show her the drawing/instructions on the side of the container showing ‘how to open’ and the letters across the stop stating that”TWISTING THE CAP BREAKS THE SEAL”. “Oh, well they should make that easier to see” was her reply, before leaving to the checkout. Needless to say I was left speechless and no longer surprised why they put stuff like CAUTION: HOT on coffee, yet were still useless lol
I... I have no words.
I don't know whether to laugh, weep for humanity or get an aspirin for the headache I got from facepalming so many times.
Why not all of the above
People like these are why customer service should be aloud to be honest and either be able to cuss out customers or yell them how stupid they are.
Or give free factory resets.
*allowed
As a customer service person, THANK YOU for your understanding! 🙏🏻
When my mom was a child, her single dad worked as a health inspector during the day and as a bee keeper/remover at night (African bees, so beekeepers work at night mostly here).
So a lady calls the landline, so which my granddad wasn't home to answer, but my mom was, waiting for him to return from work. So my mom answers the phone to help, where she would take the number and let my granddad know what the customers wanted and so. My mom wasn't good at English at the time and still learning the language, when the lady starts screaming at my mom over the phone for struggling to communicate with the lady, demanding to speak to someone who can speak English, as my mom is clearly incompetent and stupid for not being able to speak English fluently with the lady.
The lady ends up leaving my mom crying over the phone, then she eventually told my granddad about the lady when he got home. My grandad never called her back and refused service.
My mom was 5 years old at the time.
My mother futher went to college, studied language and is also a language teacher today and is in fact EXTREMELY good with it too. She's kind of a grammar nazi today lol
Maybe stores could have a membership card that also keeps track of the "ideal customer score" that a retail associate secretly assigns the customer so stores can learn how to dumb things down for the "average" person or possibly refuse service
Thisssss. It wouldn't even have to be a club card like Cosco or Sam's where you pay for it. It could even be like Kroger Cards or Winn Dixie cards, where everything is way cheaper if you had a card. So they benefit with savings and the workers benefit through knowing how to deal with each individual idiot- I mean customer...
Had a customer at Starbucks who pulled up to the drive thru and order. She wanted a hot drink, said “and make sure it’s hot. Because I also want cream and for some reason when you people put cream in my coffee it gets cold”. So I asked if she would like me to warm up the cream so that it won’t cool her drink off... she said no, she doesn’t want warm cream, she just wants a hot coffee. So again, I said, “ma’am I’m happy to just warm the cream up that way it doesn’t cool the coffee off, if I don’t it’ll cool the coffee off because the cream is refrigerated”. She went passed the speaker and pulled up to the window to tell me I’m an idiot for not understand and I must not know how to make a simple coffee. I had my team warm the cream anyway and handed it to her, and she sped off after saying it’s still not hot. It was hot. Like really hot.
She called the store later to say I argued with her and cussed her out.
Manager saw the whole thing and just laughed after they hung up. 🤦🏻♀️
I may have been the stupid customer once....my ex-husband wanted to take our 7 month old daughter with him to Taiwan. I was really worried about letting her go on a plane, not because I don't trust him, just because I'd never have forgave myself if the plane happened to crash. I told him I'd get back to him with my answer. I call the airline and ask if my daughter would be able to have her car seat on the plane, the woman puts me on hold while she finds out...she comes back to the phone about 10 minutes later and says, "Ma'am, if the plane crashes the car seat wouldn't save your daughter." I immediately felt stupid 🤦
I mean, they're not wrong, but a little tact might've been nice?
@@tOSdude I think that was the tactful response.
@@jasondyrkacz8270 Looking back, you right
Right idea, wrong execution. What you might need to have done is ensure that your child has their own seat on the plane. Read the story of flight 232 back in the 1970s or 80s and you’ll understand what I’m talking about. Book by Lawrence Gonzalez Literally titled flight 232 if you get the audiobook, it is near it but, in my opinion, the best audiobook narrator I have ever heard
These stories remind me a time I worked at a dollar general. This one lady asked if we can take cash out of her card for her. I explain that she could get cash back on a purchase if she used a debit card, but she'd have to purchase something first. I recommend that if she's not wanting anything in particular, that she could purchase something cheap, like some single server pieces of gum we sold for 0.33$
She says she wants more than that, and walks off. I don't question it, but I assumed that she meant she wanted to actually buy stuff. She comes back with a cart full of stuff, some clothing, food, ext. One of the jackets was actually on sale but wasn't marked as such, so I tell her, "Oh! This is on sale!"
She exclaims that she wants it taken off of sale, that she needs 40$ cash back. I tell her that I can't take the jacket off of sale, so she just sighs and says fine. She quickly leaves to grab something else to buy and I scan it for her. When I tell her the total, she pays with a card, and then asks me for her money. The drawer never opened up, and looking at her receipt to verify, it seemed she didn't add cash back to her order. I explain that she had to use a debit card and select cash back when making the purchase, to get cash back. She gets upset and furious with me, as the customer behind her starts yelling at her how she's stupid. I had to get a manager to come and refund her order back to her, and you probably guessed it, her CREDIT card.
TLDR; lady thinks that to get 40$ cash back she has to buy 40$ worth of stuff, and that she'd get the items + 40$, even after being told she'd need to use a debit card and select the cash back option.
All of these stories gave me a headache, a few made me laugh, and a lot of them made me give my own witty response to dumb customer's question!
I work for a hotel. I get a lot of dumb customers. The dumbest one I had by far was an older man. About 50s or 60s. He called me and asked the price and I told him. He asked what 5% off would be. I work the night shift and it was about 3am so I did not feel like thinking. And so I say I am not really sure. He catches an attitude and starts to insult my intelligence. Ok that’s fine. But then he says 5% off of $60 is $6 you idiot. I go well no that’s actually 10% off and hung up.
Worked at a McDonald's as a shift manager for 5 years.....lost my faith in humanity because of that place.
...high pain-tolerance level here... had to have an ingrown toenail extracted... there's a reason torturers go for nails rather than teeth...
Not a customer story but a story of stupidity anyways:
Classmate: *says something stupid that I don’t remember*
Me: *starts facepalming*
Other classmate: are you ok? You’re slapping your forehead.
Me: *fails to explain what a facepalm is*
At least your classmate showed some type of concern for you. Most of these stories are about people who are self-centered, don't care about anyone else, and treat store workers like their personal servants.
To be fair to the one lady, ingrown toenails are very painful and can be severe if not taken care of. I had to go to the ER to get surgery on my toe because I jammed the nail out of place and it was incredibly infected, so I got the whole ass nail removed it was swag. Btw - the doctors at the regular clinic were the ones who sent me to the ER. I played games on my phone while getting the surgery lol
Yeah those bitches hurt. I had a really bad one after I had my toe broken playing football. Had to get surgery and now about 25% of my nail doesn’t grow on the left corner of my big toe. Feet look extra ugly in flip flops now lol
I had chronic ingrown toenails on my big toes. Eventually, I had to get them (the nails, not the toes) removed. I've still never forgiven the doctor who wouldn't schedule a (covered) in office operation and instead sent me to a specialist that cost my family $600. I was a freak, though. I watched her yank my nail off. It was cool! My parents were freaked, though. Mum sat in for one toe, then tapped out. Dad couldn't look at my feet while they did the second. I'm shocked he was able to even help me with the after care.
@@MissingmyBabbu Lmao my mom had a similar reaction, she screamed when she saw my nail being ripped off and hid her eyes the whole operation. My least favorite part was getting numbing shots in my toes cuz I hate the feeling of being numb ngl
@@Duplicatecatsj The numbing shots were bad for me because I have leg tics. My foot twitched while the needle was in and it came out the other side of my toe. I almost barfed.
20:40 At least the guy buying the lemonade saved them the trouble of telling him he was no longer welcome in their store.
The lady who didn’t want the plasma in her TV to leak out reminds me of something I read about the early days of electric power. There were people, apparently, who believed that electricity would leak out of outlets when they weren’t being used. How little things change.
But electricity _does_ leak out of outlets when I poke paperclips and other metal objects into them. It leaks into my hands. So they were kinda right? /s
I was a pest control tech in Chicago for a few years, and once had a new customer in a poorer, more urban area of the city. The woman obviously wasn’t very well educated, but she was pleasant enough. Toward the end of my visit, she asked me about my accent, and where I was from. I’m from Nebraska, so I don’t have the same accent as native Chicagoans, which is what I assumed she was picking up on. When I said I was from
Nebraska, she drew a blank and asked, “Oh is that in Europe?” Not wanting to embarrass her, I just said yes, and continued with my business. I still wonder to this day if she ever bothered to look it up😅
Id like to believe that she now thinks there’s a Nebraska in the United States and Europe 😂
@@Meekmillan that’s not even the worst of it lol. I had people ask me, often and in all seriousness if Nebraska had gotten internet and cable services yet (Nebraska is primarily rural farmland, it’s part of our nation’s biggest agricultural area, just in case you’re from overseas and unfamiliar with the area.). These people routinely think that just because we are country, that we are technologically behind the rest of the world somehow. While I’ll admit, Nebraskans tend to be more conservative and have some sadly ignorant viewpoints of science and such, beyond that, we are just as up to speed as anyone else lol.
Have yall seen the vids of the idiots who cant even point out like Iraq or China on a map and proceed to like point at Canada or another state😂
I’ve been asked that one before also😂
@@spectra1096 people from other parts of the world are no better. I watched a video where they asked Europeans to point out even the most well-known US states such as Texas, Alaska, and California and 90% of them couldn’t. Stupid isn’t a United States problem, it’s universal.
9:41 How dare he make her feel as stupid as she actually is.
Today, I had a woman order the breakfast platter. She didn’t want the toast but wanted a pancake to substitute. She wanted hash browns and not tater tots. We don’t make hash browns. She wanted ham that we didn’t have. She wanted to substitute everything but get her breakfast at a low price. SMH
The only reason people feel they have the right to act like this is because of the "customer is always right" BS. That never should have been a thing and whoever thought that up is an asshole.
Its a mistranslated quote as well, the original is "The customer is always right in manners of taste" essentially, the customer is right when it comes to their subjective likes and dislikes, which is true. The quote was never meant to say the customer can treat everyone like garbage just because they work for a business.
My sister works at an ice cream place. A woman came in, tried 15 samples, left the counter for a few minutes, returned, and got pissed that my sister was serving another customer and insisted she’d never left the counter.
I think he had dementia. Old guy.
He got confused about why customers can't go in the kitchen or sit and eat in the kitchen.
A customer asked me if I had little Debbie, and I said I didn't even know she was missing.
After 8:29, my mind wandered for a good 15 minutes thinking about how to convince somebody that a chicken is a bird.
Feathers? Cloacas? Then again these people are so stupid they might think bats are birds because they fly
Greek philosophers also debated this. A human is a non-feathered biped, while a bird must be a feathered creature.
Work at a prepay gas station. A guy came in and asked for $120 of gas. Wants to pay with debt so he inserts card. Card error comes up on screen. Takes out card and looks at it for about 5 seconds, inserts card. Card error, pulls it out and looks at it for another 5 seconds. He then turns it around to the chip and inserts the card. Everything is fine until he gets to the insert pin number. He puts his pin in and doesn't hit enter but pulls the card out and it shows up as transaction failed. I say that it didn't go through. He looks at me for almost 10 seconds and asks if it worked. I said no. He looks down at the machine and says he wants $90. I clear everything and put $90. He inserts his debt card and card error. Takes out the card and looks at it for 5 seconds then inserts it back in and card error. Takes it out again and another 5 seconds of staring before he turns the card to the damn chip and inserts it again. He gets to the insert pin number again and pulls out the card instead of hitting enter. Transaction failed again. He looks at me for almost 15 seconds before he asks if it went through. I tell him no. He looks at the card machine for almost a minute before he just walks outside. He goes up to the pump and tries to pay at the pump for almost 20 minutes before he gives up and drives away.
The customer that took an hour to finally figure out how to unfold an umbrella stroller. She could not get it into her head to lock the brace at the back. Over and over she would pull it open and try to put her baby in it, it would start to fold up around the kid, lift kid out pulling stroller open in the process, put kid in again and repeat endlessly until I stopped her. After a full hour and all but moving her arms and legs for her she successfully opened the stroller once. I called it a win and rang up the sale. I pray the child survived.
Whoever said "there no such thing as stupid questions" never worked in customer service
Every time I hear a white person, and yes, it's always a white person, say "speak American" in this country, I die a little inside. I have a degree in English, I'm an American citizen, born and raised. Yet every day I hear or meet more Americans who don't know how to speak coherent English, and still call it "American." I'm considering learning some Native languages just to throw them off, but I'm afraid they'll attack me for "speaking Muslim."
Noah Webster wanted US English to be considered a separate, American language.
Getting yelled at over the phone because my store didn't have the ability to change a guy's package information that he ordered online. His defense was: "FedEx said you could!" Right... He eventually got frustrated with me telling him that it's impossible for the store to change his package information since we didn't have any access to it, and decided to call ANOTHER store. Good luck with that, bro...
“Where are u located”
Me “bla bla bla”
Them. “Well I’m at (some random address). Can u give me directions there?”
Me “ma’am I’m sorry but it’s Sunday morning and I am very busy I can not give u directions right now”
“Excuse me but that’s your job”
Me “‘ma’am I don’t know where u even are. I don’t know addresses from the top of my head and I’m busy. Is there anything else I could do for u”
“Give me your manager”
Me “I am the manager” hangs up.
No she never showed up or called back. 🤷♀️ don’t call a restaurant Sunday morning and ask for DIRECTIONS. Especially when told the worker is busy.
I get asked for directions at least once every couple of months. Like. What? Am I freaking Google maps or something Jesus.
Oh, and if it's Sunday and ask, "Do you deliver?" Uh, NO.
@@CocoCece08 EXACTLY!!! My GM turns off online orders and delivery on Sunday mornings until 2pm when it slows down. And people get so mad. Like bro. We are understaffed and have triple the amount of people it takes to fill the restaurant 😅 WITH ONE OR TWO COOKS! Compared to the supposed to be 6 😭✋
A woman in the Dunkin drive thru asked for 'fat free whole milk not skim' and for her toast to only be toasted in the middle... There were other things but so many I can't remember...
In case you don't know, there is no way for us to toast like that and skim is fat free milk... There is no such thing as fat free whole milk...
I worked in a long term pharmacy filling prescriptions for nursing homes. A nurse called requesting a refill for a drug she couldn't pronounce. She asked if she could spell it. No big deal, a lot of meds have difficult names. A-C-E-A-M-I... Acetaminophen, I asked her? Yes! She said, excitedly. "By the way, what's that for?" *This was a nurse.*
That last one was pure gold. Laughed my ass off.
The one with the old man and the chicken-- it sounds like someone dealing with alzheimers. Maybe undiagnosed, and friends and family haven't figured it out yet.. Confusion and anger make an ugly world.
I used to work as a car detailer at a car wash. Anyway some guy comes in for a seat shampoo meaning cleaning the seat up with shampoo and other cleaning products. After I was done I hand him his keys and he asks why his seat was wet. I told him because a seat shampoo requires cleaning with wet cleaning solutions and he says I know that but why is it wet. I just walked away.
He probably expected you to power dry it for him, but without the cost and time that would involve.
20:40 you and your dad should have banned him from the store.
The public is full of idiots and buttholes. I've worked in the restaurant industry for 17 years. When I say idiots and buttholes I'm serious. I've had my fair share of these people. For example: Husband and wife come in for prime rib night. I give them the steaks.
Lady: We ordered ribs.
Me: You ordered prime rib, right?
Lady: yes, but this isn't ribs.
Me: Hun, prime rib is a steak.
Lady: No! You're wrong.
Husband: Actually, honey she's right. I thought you knew that...
Lady: You both are wrong!
Me: Google it.
Lady: okay I will! Proceeds to do so.
Husband: I apologize for her.
Me: It's okay, people get mixed up sometimes. Believe me, I have my moments.
Lady: *Sheepishly* I wondered why you asked how we wanted it cooked.
Me: Honey, you're fine. Again, I've had my fair share of not so sharp moments. Is your dinner fine? Or would you like something else?
Lady: This is fine.
Now every time they come in, we have an inside joke. 😂
Frankly I think many people's inferiority complex makes them call stupid on simple questions. It's ok to ask.(also, not everyone is really really serious)
11:06 I mean, I could see someone just hanging up on you after that interaction
My office building had a sign next to every elevator that said 'Do not use elevator when there is a power failure'.
Maybe not the dumbest but i had a customer once complained to me that they cant connect to my store wifi when they were at home, because their home wifi was out. Took me a few seconds to decode what they were trying to infer.
A dude once asked me if he can order his food here and pick it up at a different location and he got mad when i didn't take him seriously
guess he wanted you to call up the other store to make them do an order for pickup if that was even possible?
23:40 If the guy insists on paying $300 instead of $250, let him.
Just a minute , hold your breath and I'll be right back.
That 7 year old kid at the end is gonna grow up to do great things, I'm sure xD
I work at a coffee shop. Guy comes in as I'm walking over to lock the door for close. He asks for a caramel frapachino. Since it's pretty late at night, I ask if he wants coffee in it or the creme base. He says no coffee. When I hand it to him he yells at me because the drink is not brownish. I had to expalin to him that the coffee base is what makes it brown. Then he stormed out with his drink and WITH OUT PAYING!!
I was okay with smoke breaks until I found out in US they actually mean "extra 5-10 minutes off only if you smoke" and I was baffled. In my country, smoke breaks are during everyone else's break. The fact that extra time is given to indulge in an addiction and that that extra time is denied to anyone who does not have said addiction is absolutely baffling
So stupid that they think they know better than the people they are asking for help. There is no saving humanity.
I work at a fast food place, so you get people who just don’t look at the menu that’s literally in front of them. I had to stand at the register and try not to lose my mind with who was adamant that we sold chicken sandwiches (we do not). I had one lady back up the drive thru asking me every detail and what the price was, I don’t have everything memorized, so I had to keep putting in orders and deleting them and apologize to everyone working. I finally had to tell her to come to the window to order because there were 6 cars behind her waiting. She got mad and said “I’ll never come here again” which is hilarious because they think they stuck it to the business; in reality we’re celebrating because you suck and we don’t want your money.
That last story where a 7 year old is smarter that two grown adults is the best.
So... I worked in Theater and not even in a job that would usually deal with customers... and a drunk women came back stage during a performance. I calmly asked her who she was and what she was doing back stage. She tells me "I paid for my tickets to see this show, I'm here to watch the play." I calmly explain to her that this is back stage and try to direct her back to the audience. She then tries to tell me "I paid for back stage passes just like you, I can be here." I then inform here "Ma'am, I work here and we don't sell back stage passes. This area is for cast and crew only please return to your seat in the audience. She starts to repeat the same things over and over again and I realize there's no point in me trying to discuss anything with this woman anymore. I walk away and inform my stage manager of the situation who then takes the first possible opportunity to call the house manager who comes back and gives the lady one last chance to either return to her seat or be escorted out of the building. Before that happens though like three other members of the crew had to deal with this lady and try to work around her cause she refused to leave.
Also I worked as a sound operator once for Anna in the Tropics. I was warned before had that people for some reason think the sound op has control of the air conditioning and will frequently come over to ask me to adjust it. They had a knob build into the sound board that does nothing and told me to fiddle with that knob whenever this happened until the customer was satisfied... which oddly worked despite the fact the knob wasn't actually connected to anything. The theater is kept cool for the actors because the stage lights are so hot that they could get heat stroke if we didn't crank up the AC but people are such idiots it's easier to fake turning down a knob that does nothing than to explain that's not what your job is and you can't do that. I thought they were joking when I first took the job... they weren't... it literally happens EVERY SINGLE SHOW!
I also had an issue one performance where the audience member sitting next to me kept trying to talk to me during the show. Talking in the theater is already rude enough, talking to someone who's WORKING in theater is even more annoying. That person was annoying me plus everyone else who was sitting near us. And it's not even like we were directly next to each other, there was a walk way separating my booth from the audience across to walk way... and I had head phones one so I could hear when the stage manager gave me my cues... so this person had to be talking pretty loud for me to still be able to hear him from 2 feet away with head phones on. The stage manager could also hear him because I had my mic on at all times. This person was totally obvious to the fact that I had head phones on, was separated from the audience, in a booth, with a computer in front of me, clearly working and thought I was just another regular member of the audience watching the show like everyone else.
Between just HATING dealing with the audience and the fact that I was separated from the rest of the cast and crew where I preferred to work... I never wanted to run sound ever again after that. I did ask to run sound for that show because I wanted to learn every job in the theater and I'm glad I had the experience at least once but I never want to deal with customers ever again.
My first job was at KFC and someone legit asked me how many pieces of chicken come in the 8-piece meal.
I work retail at a print shop. The spider lady reminds me so much of people I get 😭 like no, we print, we don't sell camera batteries. No, sir, i cannot order a camera battery for you from a camera shop and sell it to you. Alright sir, I'll Google a place where you can go buy one. Here, go there. Okay fine sir I'll write down their number for you.
I also had a lady last week wanting to buy a headache pill from us
I call shrimp bugs, I can't imagine how Chickenbro would react.
I had a customer ask what fish oil was made out of, and when I said fish she was like “oh really? That’s cool”
Simply Lemonade isn't simply.. lemonade...
I was talking to some guests from Kentucky and they tried to use a penny press machine that was obviously out of order.....hence the large out of order sign. They got hateful and started yelling about putting out of order signs up since it was broken.. Apparently they never learned how to read! And my unknown coworker forgot to idiot proof it for non readers.
Yesterday i spent 35 minutes explaining to a woman that she didn't purchase insurance for her car rental and no the fact that her bill said insurance : none means she doens't have one not that she doesn't have to buy one.
That woman must have been really sheltered to not know what condensation is
9:54 I mean...I guess they could be talking about an antique globe...some bookstores have neat stuff like that.
On the other hand, they could literally mean they wanted a sphere with a detailed map of Britain on it...but that would probably be custom and not something you could find at a bookstore.
If you think these are stupid, just imagine working in an airport.
There are two responses to “a globe of Britain”
1. A globe with nothing but the Union Jack on it, basically a sphere of the British flag.
2. A globe from 1922: the territorial zenith of the British Empire.
"Where are you?"
"I'm in [location]."
"No, you are not."
"Yes I am, I think I'd know wh-"
"No you are not."
"Then where am I?"
"I don't know, that's why I'm asking you!"
"I just told you where I am."
"No, you are not there!"
"How do you know I'm not th-"
"Because you've never been there before!"
"Just go there, I'm th-"
"No I will not, you are not there!"
“Blueberry with teeth” lol
13:49 thats actually fkn hilarious
No power .lol. some sad people can't admit they re wrong and can't apologise.
I was once asked if out 9 piece premium chicken nuggets were chicken nuggets.......
i had a customer once ask me if we could request a cake from our supplier that would be a totally customized cake for him... i worked in the bakery of a grocery store chain
The story at 17:40 reminds me of a person i had when i worked at a drug store. We carded people no matter the age for alcohol cause of.. issues we had. Had a cashier who would never card people over 45 < i mean i agree but... We get 50-65 year olds who are testing us and can shut us down. So this guy comes up with his 12 pack of bottled beer, id please every person every time after a few no I can not make an exception, yes I am the manager, no i wont make an exception yes you can call corporate, no your not leaving here with the beer without paying then. He lifts up the 12 pack and slams it on the ground... Security guard was just outside taking a smoke break after a recent shoplifting attempt from nearby store. It escalated quite quickly.. Police show up. GUY HAS HIS FREAKING ID ON HIM just refused to show it to me as it's unconstitutional or something or other and gets arrested.
Nobody cares if you don't smoke, so stop whining about it.
Your fake coughing and stares do nothing but upset you, and not the smokers you're complaining about. Not gonna stop smoking just because you cry about it and if you have a "condition" then don't put yourself in the position where you know people will smoke.
It's not a "extra break" when inside, you're all fine doing the work you're supposed to, you're just mad because you don't wanna work.