Too many people don't see every single interpersonal contact as a relationship. I have a relationship with everyone, whether I have seen or spoken to them or not. We can build on that relationship if we so choose. In business, your personal relationships with your customers, employees, and coworkers will determine your business' success. Your product is just a piece of that relationship.
3 ingredients to conversations curiosity = certainty empathy courage curiosty+empathy=trust Swap the I for You and you will create empahty courage: ASK Not pitch (like when you asked will you marry me)
This was solid, my curious mind however began to wonder; How do you advise people not give advice, when that's all you've done in this video? A second question is how does one maintain this curious and empathetic nature when you address thousands of people? Did you maintain it through this talk? I wouldn't advise you to watch this again to pick up on my observation...why because that's giving advice. I've learnt something valuable from this talk, I'm generally not brave to ask questions in the comment section. But I took your Advice. Its also my most honest question I could ask expressed in the most empathetic way I could. I'm genuinely curious about a response.
Hey Grevon, a key word that's implied in his demonstration but never mentioned explicitly is the word "unsolicited". Of course it's ok to give advice when somebody comes to you actually asking for it (in his case, the conference organizer had him come to give advice on his field of expertise), however the advice monster shows up when we're giving advice or opinion to people who have not requested it in the first place (like his daughter in his example). To your second point, it's obviously much more difficult to show curiosity and empathy to a large audience (and his demonstration was actually targeted at realtors to help them improve their conversation skills 1-on-1), but he didn't just give a standard multi-industry talk, he likely did his research to know more about his audience, their needs and what they care about so that he could adapt his tone, context and examples, that's showing curiosity and empathy as well as can be done in such a setting. :)
Too many people don't see every single interpersonal contact as a relationship. I have a relationship with everyone, whether I have seen or spoken to them or not. We can build on that relationship if we so choose. In business, your personal relationships with your customers, employees, and coworkers will determine your business' success. Your product is just a piece of that relationship.
This is GOLD!!
3 ingredients to conversations
curiosity = certainty
empathy
courage
curiosty+empathy=trust
Swap the I for You and you will create empahty
courage: ASK Not pitch
(like when you asked will you marry me)
Chris♥️Empathy
Phil♥️
This was solid, my curious mind however began to wonder;
How do you advise people not give advice, when that's all you've done in this video?
A second question is how does one maintain this curious and empathetic nature when you address thousands of people?
Did you maintain it through this talk?
I wouldn't advise you to watch this again to pick up on my observation...why because that's giving advice.
I've learnt something valuable from this talk, I'm generally not brave to ask questions in the comment section.
But I took your Advice.
Its also my most honest question I could ask expressed in the most empathetic way I could.
I'm genuinely curious about a response.
Hey Grevon, a key word that's implied in his demonstration but never mentioned explicitly is the word "unsolicited". Of course it's ok to give advice when somebody comes to you actually asking for it (in his case, the conference organizer had him come to give advice on his field of expertise), however the advice monster shows up when we're giving advice or opinion to people who have not requested it in the first place (like his daughter in his example).
To your second point, it's obviously much more difficult to show curiosity and empathy to a large audience (and his demonstration was actually targeted at realtors to help them improve their conversation skills 1-on-1), but he didn't just give a standard multi-industry talk, he likely did his research to know more about his audience, their needs and what they care about so that he could adapt his tone, context and examples, that's showing curiosity and empathy as well as can be done in such a setting. :)
Wow !
❤❤❤
💯
Is that the advice ?
❤💞💞❤
What's this man's name?
Phil M. Jones!