after the reset, the error a61 disappeared but the bluhelix does not heat the water. I am asking for help. There are no good ferroli service technicians in Poland.
@@ukaszskrzynecki269 First of all check the condense trap is clean by watching one of my other videos. Plus blow down the condense pipe to the drain ,it may be blocked. Then try the master reset video and follow instructions. If it didn't work after that then it a circuit board issue . Normally I find the first two options work Hope this helps .
The siphon is clean, full factiry reset does not help. bluehelix is still under warranty or does the motherboard fault cover it? I'm an electronics engineer, maybe I can repair it, but where should I look?@@theferroliman2067
@@theferroliman2067The siphon is clean, the drain pipe is clear, full factory reset does not work (I press and hold the last step, it exits the menu and does not reset). Bluhelix is still under warranty. Is that covered by the disc fault? I know a little about electronics, maybe I can repair the motherboard, but where should I look? ;)
If you made sure the condense is clear and the drain is too . And definitely done the master reset . Turn off power at switch for a few minutes as well .Turn back on and let it go through the set up {fh} sequence. Press the reset once ( a short press and let go . ) If it refuses to be reset then the mother board (PCB)will need replacing.
Hello, I have a question. I'm getting error A61. What could be the cause? Bluehelix pro rrt 24c boiler
Have a test yo check Marín board Is ok??? Thanks a lot 1:31
Thank you, for this video 😊
after the reset, the error a61 disappeared but the bluhelix does not heat the water. I am asking for help. There are no good ferroli service technicians in Poland.
@@ukaszskrzynecki269
First of all check the condense trap is clean by watching one of my other videos. Plus blow down the condense pipe to the drain ,it may be blocked.
Then try the master reset video and follow instructions. If it didn't work after that then it a circuit board issue . Normally I find the first two options work
Hope this helps .
The siphon is clean, full factiry reset does not help. bluehelix is still under warranty or does the motherboard fault cover it? I'm an electronics engineer, maybe I can repair it, but where should I look?@@theferroliman2067
@@theferroliman2067The siphon is clean, the drain pipe is clear, full factory reset does not work (I press and hold the last step, it exits the menu and does not reset). Bluhelix is still under warranty. Is that covered by the disc fault? I know a little about electronics, maybe I can repair the motherboard, but where should I look? ;)
If you made sure the condense is clear and the drain is too .
And definitely done the master reset .
Turn off power at switch for a few minutes as well .Turn back on and let it go through the set up {fh} sequence.
Press the reset once ( a short press and let go . )
If it refuses to be reset then the mother board (PCB)will need replacing.
@@theferroliman2067 Thank you very much for your time