Did My Customer Get Ripped Off: $5000 Used Subaru
HTML-код
- Опубликовано: 11 сен 2018
- In this video we have a look at a used 2003 Subaru a customer of ours just purchased from the used car dealer. It looks shiny and smells nice but when we get underneath it, it is a different story. Tell me what you think? -Enjoy!
If an SMA Video has helped you out please consider giving using "Patreon" to help support us. The videos take real time to create and pull us away from real work that pays our bills. CLICK HERE: / southmainauto
CHECK OUT OUR "SMA SWAG" STORE! Go on Teespring and get your very own SMA merch!
teespring.com/stores/the-sma-...
If you don't like Patreon feel free to use the "PayPal Me" link: www.paypal.me/SouthMainAuto
The South Main Auto Amazon Store:
www.amazon.com/shop/southmain...
AES Wave Automotive Diagnostic Tools: www.aeswave.com/cart.php?m=af...
Thank you for all the continuing support!
--Eric & Vanessa O.
Feel like sending some swag to SMA because you love the videos but don't know where to send it?
Just ship it here:
South Main Auto Repair
47 S. Main St
PO Box 471
Avoca, NY 14809
Disclaimer:
Due to factors beyond the control of South Main Auto Repair, it cannot guarantee against unauthorized modifications of this information, or improper use of this information. South Main Auto Repair assumes no liability for property damage or injury incurred as a result of any of the information contained in this video. South Main Auto Repair recommends safe practices when working with power tools, automotive lifts, lifting tools, jack stands, electrical equipment, blunt instruments, chemicals, lubricants, or any other tools or equipment seen or implied in this video. Due to factors beyond the control of South Main Auto Repair, no information contained in this video shall create any express or implied warranty or guarantee of any particular result. Any injury, damage or loss that may result from improper use of these tools, equipment, or the information contained 
Авто/Мото
GOOD NEWS! Just spoke with the customer, they returned the car to the dealer and he refunded them ALL of their money! He (used car dealer) also called me in total disbelief that the car was so rotted and had other issues. I think he did the right thing. **Please folks if you are looking to buy a used car have it checked out by a mechanic BEFORE any money exchanges hands** These folks got lucky the problem was resolved easily.
South Main Auto Repair Glad they didn’t get stuck with it. That car looked rough and looked like a money pit.
You have the power of notoriety now. I doubt the dealer would have taken the car back otherwise. The dealer knew a video that would hurt him was coming. I'm sure you don't believe the dealer knew nothing about the rust issues. All he did was clean the car up and clear the codes.
South Main Auto Repair good thing you caught that before it became your customers problem.
That's awesome news. Living in a small town has its advantages! You'd more likely be stuck with a rotten car out here where customers are a plenty.
It looked like a wrong'un, I'm glad the dealer did the right thing. Crusher time!
"Subarus usually have a unique smell..." Usually it's weed and birkenstocks.
Andrew Hachey vape*
I think smug aloofness has its own particular smell too.
@John Waters im sorry you bought my aunts car
Andrew Hachey don't forget gas on the 2002 to 2006 from the faulty gas line under the manafold . Lol
They smell like rust!!!!
Dealer took the car back because there is no way that car passed inspection legally. The dealer doesn’t want any trouble with the law.
We have a winner.
@princewish the law would 100% be involved if that dealer is the inspection station that put that sticker on it illegally.
Ya the law has nothing to do with it... only thing the law could do is go after the inspector himself. In nys the business has nothing to do with inspections. Its between the inspector and the state and we are liable up to 10k. It's our lively hood. Iv had managers try to get me to pass shit and I tell em it's my license my discretion
@@habib6863 they would only track the inspector using the sticker number and draw it back to that station to find the guilty inspector. The dealer would see no repercussions at all because as far as they are concerned they thought the car passed and was legal
@@ryanrohauer5940 you're right, but any potentially shady shop owners wouldn't want the law poking around their shop. Especially if you've got a crew of inspectors who regularly output questionable inspections. Wouldn't want your entire work force to start losing their licenses, it's bad for business.
I have always done all of my own mechanical work on my vehicles, and had my own garage for 20 years, now retired. If only all mechanics were as honest as you. You are truly a credit to your profession.
I'm also retired mechanic of 45 years. In all my time, only had one completely honest boss.
@@stevegriffith7236 damn that doesnt inspire any confidence, but it does push people to work on their own vehicles more, so that community is as large as its ever been
@@MattB90 You are so right that people who are able to and have a desire to work on their own cars would really benefit. It really bothers me that I cannot work on my own car because my legs are handicapped, and I know that doing the work and maintenance myself would be done really well if I were doing it. Wish I lived close to South main Auto 👍🙏🛠️
There is a mechanic in my my city that does free pre buy inspections. He scans it, looks it over and takes it for a quick 5 minute drive. He does it in hopes that they will choose for him to fix it prior or after the sale and it works more often than not m. He’s a stand up guy and it’s not every mechanics cup of tea to do free inspections but he is doing very well for himself because of it.
Not a bad idea. But mechanics are so busy around here, not surprised none of them are doing any promos for new customers.
Very smart business move which obviously pays off financially💰
@@alaincharnier1971 A lot of effort, because you don't get paid if you don't find something to fix.
@@alaincharnier1971 a decent amount, because i would be doing it thinking that the customer is likely to hire me to fix anything i might find wrong.
I have had a few mechanics do free inspections. I took my Civic to a shop after a test drive and five technicians stood under the car on the lift telling me how clean it was and they would buy it. They did see a leak from the rear main seal. They told me to just check the oil weekly and have the seals replaced when I did the timing belt.
I wish they had noticed the lights pulsing like my girlfriend and I had. The voltage was not being regulated, so I needed to replace the alternator.
Still, I bought a 1999 Forester from a dealership and they had me walk under it on the lift and see how clean it was. However, it turned out the head gasket was seeping, but I would have been okay had I had the head gasket replaced with the timing belt.
Your rust has a car problem.
Hahahahahahahaha
Lol!,🤣🤣
Nice one
living in NH yup thts abought right
It's just a Subie trying to return back to it's natural state......IRON ORE.
Vinnie never waves because you are in a different car each time you go by.
LOL.......
that was hysterical and true insight :)
Its New York ... here’s your one finger wave!
@@brianandrews7099 Come on Vinney, Who else is gonna be honkin at you?
Vinnie most likey has cataracts and can't see you.
Reminds me of this time working at Jiffy Lube an older I'd say elderly woman came in she had a subaru too, said if we can check it out because she recently bought it and smelled burning oil. Me being one of the more experienced people there and liking looking at cars for people, I did. She took a bank loan out for $4,000 for this car. Had a shabby oil pan gasket replacement, had oil leak, transmission fluid leak, power steering fluid leak, the frame was rotted out. I told my manager and we had to break it to this lady without giving her a heart attack that her car is very unsafe and she shouldn't be driving it but she said she's been traveling mainly on highways with her family. Heart breaking, absolutely heartbreaking.
The first good thing I heard about jiffy lube my whole life. Good job, man.
@@jacyborreaux919 The good people working at jiffylube go on to be mechanics.
Dealer gave them their money back because you have 217k subscribers looking at that dealer's business practices. Always get the car checked out before you buy is the moral of the story.
Never buy a used car from a dealer.
@@davide.s.9880 then where do u buy used cars LOL
@@randomrazr 3rd party bud...
@@davide.s.9880 most legit dealerships are ok to buy used from. Id never buy from a buy here pay here lot again after the amount of money ive had to put into my jeep. Bought it for 4400, got a warrenty, had to take it back for repairs 2 weeks later and the warranty company told me that i hadent has the car long enough and it was a preexisting problem and they wouldnt cover the cost. I have since put about 5000 in parts and labor in it and am finally done fixing it. Might sound stupid putting the money into it but none of it was major repairs just every little thing that had been neglected over its 195000 life. Should last another decade atleast and thats fine with me.
@@juanarroyo465 great way to end up buying garbage.
That things a peach... that fell off the tree last fall and has been rotting ever since
I hope that is covered under lemon law but that should never have been sold.
Badgertronix that's a typical nys car that's been daily driven for 15 years including winters. The icemelt on our roads should be outlawed.
@@ROTAXD salt?
😂
Ah the classic dealer move, detail the interior, clean/wax the exterior, then put it up for top dollar. In my trade we call that a “special”, unfortunately a lot of hard working folk fall for it. I’m glad this guy got his money back as not many do.
Bought a 1966 Comet, a year old, & later found it had been a cab. Amazingly, it lasted a long time.
Agree. Most people never get under a car for inspection. Most take these incredible machines for granted and have no understanding of the mechanics.
Seeing this video, and all of other cars you have to work on, makes me appreciate living in the southwest. No rust here, just tumbleweeds and 110 degree summers. Glad the customer got their $$ back.
That's not rust, that's Subaru's crumple points to lessen impact in an accident.
As they get older they do that to become safer and adapt to the new safety standards
Comments would get the nod at the corporate level. The older it gets the safer it becomes. Soon it won't even be driveable, thus one of the safest cars ever. Facts available to support almost any statement.
@@jeffnorbert1871 LMAO
Subaru should hire you😂😂
Undercarriage wash, my '05 Legacy has very little undercarriage rust and no body rust.
Rust. It's what makes a Subaru a Subaru.
@@domp1062 Meh i really don't hear all that good things about them. Same as most
It seems like vehicles are getting flimsier and flimsier while the prices keep going higher and higher! I am quite frankly, disappointed in nearly every newer vehicle offering out there, especially for the price they're charging. They are not even worth HALF that much (to me, anyway).
@@maverickdallas1004 That applies to everything anymore!!
@@mattltech ...I see so many rotted-out crossmembers and sub-frames on later model vehicles. Those are parts that should NEVER need replaced unless damaged in an accident, and should outlast the rest of the vehicle...regardless of harsh winters and exposure to salt and deicing chemicals. These kinds of design and manufacturing practices are so wrong on so many levels!
maverickdallas100 old cars rotted out just as bad if not worse than the new ones.
I just recently stopped working at a shop because I moved to the middle of nowhere and these videos really make me want to take up the trade again. Thanks for rekindling my love for mechanical things and the joy of solving problems.
I bet it went right back out on the lot for $5k again!
probably put "as is mechanics special" on it ...
They probably wholesaled it.
Subies tend to go for more because of the AWD. $5000 at a used car dealership doesn't seem wildly unreasonable. I'd say it's a fair $2500 or $3500. Basically any vehicle with 15 years of NY salt is going to have serious rust issues. It depends on if those leaks are leaking a lot. The rust was 6 or 7 out of 10 for NY.
@Ya Mumzhitachi lmao Facts
Frag EightyFive might be worth 500.00..
I like your video intro or lack there of, most people on RUclips have 30 to 60 sec intros which get annoying and Iam sure most people skip. I like the way you videos are just a quick “hi” and then straight into the video. 👍
I agree. Every dumbass on youtube wants to play Hollywood even though nobody else really gives a shit.
I make car repair videos and I'm the same. 3 second intro, a description of what we're doing, some quick diagnosis tips and then we do the work.
5grand for an ‘03. Sounds overpriced already b4 the issues
Prices vary by location.
and vary by the shape mileage. garage kept low mileage vs left outside in the rust belt and a never rinsed off undercarriage like the subject car in video.
Jonathan Lloyd this right here.
Subaru peeps are stupid they think oh its Japanese it wont rust and will run forever. Any car not maintained and especially one from the North with road salt from winter wont last nearly as long as usual.
Japanese cars are known for being rusty as hell, here you can't even trust a 2010 subaru. I know a guy who sold a nearly perfect 2011 outback and got 6.5k for it, 5k is total ripoff for 2003 rust bucket
Car is ready to drive:
Right into the Hudson River!
Robert Keefer probably came out of it
Sully Sullenberg's the man for this job!
By far and away the best mechanic videos on RUclips, if I’m ever in your neck of the woods I’d stop by just to tell you. I think you have a great setup and a fantastic family, all the best too you.
Eric is great mechanic I will totally agree. But his integrity is what makes him really special. You can tell a lot about him by his children and his wife they are all beautiful. Not talking about the physical I'm talking about personalities and behaviors they're just good people.
Glad to hear that somewhere there's a car salesman that is a decent person.
MoutainMan3000 he probably just stuck it back out on his lot for the next unsuspecting person
A decent person in that case, he'll NEVER have the makings of a good Congressman or Senator. If you are out there watching, stay selling cars don't go to Congress.
Sold an overpriced vehicle which doesn't sound decent to me.
@@DontCryAboutIt ...Especially for $5K. At that price, at least the body, frame and underpinnings should be intact. Also the vehicle should be able to pass the equivalent of a full, legitimate state inspection for that price! $5K is a heck of a lot of money for a car that is over 10 years old, and the customer by rights should be able to get at least a couple of years worry-free service before it needs anything beyond basic maintenance.
This looks like an Auction special, and it was cheap. A lot of the time the little lots dealers just details them change the fluids and thrown em up for sale.... Your customer is lucky they were able to get their money back,good on the dealer for doing that....but I would bet this car will be at an auction lot real soon
I've never seen a car look that good ontop, while being that rusted underneath! And i say that coming from Northern Ontario where they salt the roads 6 months out of the year.
Great video, very informative. Thank you very much for posting a video like this. You're a great mechanic, which I've never been able to find. That brings me full circle to a good 20 years of doing my own work on my vehicle. Thank you again.
I am a mechanic also.There are a lot of shady shops out there.Nice
to see an honest one.Keep up the good work,and God bless.
5 grand?! Yikes!
I made a similar mistake with a Pontiac Firefly, glad it only set me back $800. Drove it for 3 months and got $100 for scrap lol
All the best to the owners!
Tremendous respect for your honesty, even more than your amazing mechanical and diagnostic abilities. Your customers are very lucky to have you Sir.
You seem like a great guy! I love your honesty and your great attitude. We need more honest people like you. In the business. Keep it up bro! Excellent!
fresh smelling Subaru= one that has bounced from car lot to car lot and keeps getting detailed and pawned to the next sucker :))
You have the trait that makes it easy to sleep at night and be able to look at the person in the mirror every day. That's what we call personal integrity. The job is hard and down right makes you feel evil sometimes, but people will always thankyou in the end.
Love your Upstate New York humor and honesty. It's nice to find a knowledgable, honest mechanic. Keep doing what you do. Thank you.
South main auto llc I love your videos. I'm a huge car buff and I'm very very much Into auto mechanics and I love coming home from work to watch your videos. I learn something new each time. Your very detailed and informative.
$5000 for a bucket of rust
Sweet deal
The price of rust seems to be increasing every year.
The Subaru cult fanboys who play these POS cars up on the internet are to blame. Never listen to a Subaru owner lies.
@@vs8580Well, Poor guy I feel sorry, RIPPED OFF!
VSurfn yup so true, they hype the hell out of them then when people complain about all the issues they have they stick their heads in the sand and pretend it doesn’t happen, subaru’s are junk
For a chap who drives on the wrong side of the road, I do really enjoy watching your videos. Keep them coming please.
What are you doing driving on the wrong side of the road? Lol 😂
I’m in Florida,but if I were in your state,I’d be stopping by often!I’m sold on your honesty-you’re a dying breed.Keep up the good work!
What a thoroughly nice Gentleman, I really like this guy. Honest and goes well above keeps all us subscriber's and keeping his customers happy. Good on you Brother. Keep up the amazing work. Merry Christmas to you and your family Sir 🎅👍
I love to see honest and experienced mechanics. Not too many of those around anymore, it seems. Subscribed!
It's not that there aren't so many around as they're busy and their customers keep them to themselves so they don't get so busy they can't get their own stuff looked at! Plus, people generally only crow about bad experiences not ones they expect and receive.
Heh Heh "smells like a Subaru" and that would be coolant, burnt pistons and arrogance?
Love!
Starcrunch72...obviously a non-smoker!! That smell is farts in the seat foam!!
Ask me how I know this!! :-)
Wouldn't be a scoobie if it didn't have leaking head gaskets.
as well as strawberry vape
And leaking filler neck...
Kudos for being so honest, wish all Mechanic/businesses were as honorable. Keep up the great work!
Thanks for taking the time to make this. It helps to know what to look for when buying a used car. For most people, as long as it looks nice and the radio works it's fine 😂
Wished more mechanics were like you and helped their customers with other issues besides fixing the vehicle. As they say honesty is the best policy.
I hate when customers bring me a new car that they got for a deal ($500) and there's nowhere to jack it up from because it's all rotted out.👎
I just bought Renault Clio 2001 for 650€uros and its rust free. Minor issues, but drives good, has inspection ok and AC works. Maybe its different in Usa?
Canada too. We salt our roads due to the snow and ice which is what does the damage. Cars used normally succumb to the rust in 8-12 years. Usually first to go are the rocker panels, brake & fuel lines, door bottoms and the bottom of the door pillars. Then more serious stuff.
My 2nd car is a Full loaded Mint condition Hyundai Sonata GLS 2004 with 136k when bought came with brand new tires. All it needed was MAF sensor which i have done the job for $16 dollar. The lady who traded it in to the mechanical shop/car dealership
bought the car less than a year ago for 4722 autonation. Traded it in for a new one.
Car had 136k miles when bought new tires was put on at 132k. She bought the car with 129k miles.
The place wanted $600 bucks i gave them $575 with everything $858 out the door and even towed it to my house to due i had no one to drive the spare.
Been almost 2 years and all i have done is oil changes/transmisson fluid and a newer battery
We also use salt brine (liquid salt) which doesn't help
Obama destroyed all of our good used cars with "Cash for Clunkers". Basically if your vehicle got below 20 mpg city, you could have them throw sand in your engine and run it till the engine blows up, and they'd give you money off your new car. They just destroyed a bunch of good trucks, vans, and SUVs that we still buy anyways.....
Don't be too anxious to have a street repaved by your shop. A shop near me used to love the side street in disrepair by them. It helped to diagnose suspension issues. It got repaved and now they can't get noises.
It's nice to see your videos and it's also very good that you're honest👍
The oil leak is too late to save it from rust.
My truck just blew its oil pressure switch, so it's got a nice rustproof undercoating now, even the back of the tailgate.
lol yeah that will do it. Hopefully it didnt blow the engine. Oh and you need to refresh that undercoating at least once a year.
luckily it was running down the back of the engine and landing directly on the hot exhaust, so i was trailing blue smoke down the highway and the burned oil smell. otherwise i would have not known and blown the engine. caught it in time, thought it was the rear main seal initially but was relieved it was just the switch.
Would that truck happen to be a Chevy? My Chevy van has the oil pressure pickup right at the back of the engine. It uses a little extension and apparently the diesel engine vibration was enough to fatigue the 1/4 brass extension. Luckily it cracked and started leaking before it broke clean off. Soon as I poked the sensor it just broke off.
88 Dodge Ram actually. sensor is right behind the distributor. also my oil gauge is working again with the new sensor installed. 318 gas engine 338,000 miles. glad you caught yours in time too.
In Gordon Ramsay's voice: ITS ROTTEN!!!
I wouldn't trust you to run a bath! Let alone a used car dealership!
I think Eric should watch that and rehearse. It would be too funny to hear a perfect rendition be applied to a car!
"If I can do it, you can do it." Best part of your videos nice job Eric O.
Good for you for the honest opinion on this vehicle! Good shops like yours are hard to find. I guarantee if I lived near you, you'd have a customer for life.
I own an auto repair business that started in 1963. One of the many reasons we have remained in business so long in an ever changing market is honest work. I too see deals like this on a regular basis and it breaks my heart to have to give some one the bad news when they could have avoided it in the first place with a buyers check. I have been able to get people out of these jams just as you did but some times there is no way and they are stuck with a turd. 3 times a year on my tv ad's (right before school starts, post holiday new year and right before tax season) I run a buyers check banner. Amazingly it rarely gets attention but almost without fail on the times it does I usually have to tell the prospective purchaser not to buy the car because of all the faults and damage hidden. If only more people just took the time and had one done they would end up likely saving money in the end. Kudo's for your honesty!
Make some repair videos then.
ram50.... U are supposed to be an Expert in polishing TURDS..
This is another reason to do a PPI before buying, if they don't want you to do it, back off from the deal
Dude ! That is awesome ! Thanks so much for helping that woman out. Don't know her or you for that matter, but so many people get ripped off . Nice to see at least somebody come out on top for once.
Great to see there are still honest mechanics out there. Kudo's to tou for being one!
It's a forruster
Ferrouster more like. 😂
Fur-rustler
Wow, the customer narrowly dodged that bullet! Bet the next one they look at will be brought to you first! Great video, as usual.
you have just made me love Arizona so much I live in Williams and it is wonderful I have never dealt with anything I've watched on your show everything comes apart with hand tools
The good old "post purchase inspection" you know it will be a banger.
I"m surprised the magnet on the Astro light was able to stick to something!
rust is still somewhat magnetic...
That's very true. it's funny it didn't fall off with a chunk of rust hanging on it! lol
Great video! I live and work in northern Wisconsin and work on diesel stuff. But I do side work all the time cars and pickups and the rust is crazy. Good on you for encouraging them to take it back and even more surprising that they did!
Love seeing Mrs O... so many of us watch your channel and that’s why she received her refund... great job Pal..
Always like your videos...and ty.!!! Good or bad ...it's great to learn from your honesty with everyone... and your an awesome mechanic technician .... on the you tube channel... !
Thanks to you and your great half and family.... Great job to you both to share your life ,and stories ... thanks so much!
I got so excited when I first saw this video because my next door neighbor(who was from Vermont) had this exact same car. Same year, color, interior and he finally sold it to Carmax because it was so rotted underneath it just wasn't worth saving. Then I realize his had the fairly rare 5 speed transmission where this one was an automatic. But the story was the same, looked beautiful on the exterior and interior but due to 15 years of Vermont weather, the underside was toast. Sad to see it go because the car was so fun to drive with the manual. Great video when Eric O comes to save the day!
I got a 2001 Outback Wagon 5 Speed in 2007. I live in Vermont as well. Nice on the outside but had to be junked in 2014 with 175k on it. Similar fate with rust.
Always check down below before you buy it or you may be calling a divorce lawyer.
why do you need a divorce lawyer?
I bring ramps to all used car purchase considerations...had sellers refuse...had others impressed
The owners were so lucky to get their money back! Your recommendation was worth Gold! Nice work again Mr O!💖❤
Thanks for not being shady. I would faithful bring my vehicle to your garage.
I really appreciate your honesty.
Thank you for the follow up on the customer. Glad it worked out.
Yes, to answer your question. Dealer probably paid $2,000 at auction. Your other issue, main street getting paved. Just call Dominoes. They'll help you out.
If the dealer paid 2000, he didn't look underneath. Dealers dump a lot of junk at as is auctions, in PA.
That's what I did on my first car that I still have (1982 Pontiac Trans am). Look underneath it. So many don't and seeing your good vid explains nicely WHY you should!
If i could find someone this thorough and honest around me i would use them.
I thought everyone (especially in salted roads states) knew that you gotta take the car to your mechanic before you buy the thing. It's worth the small charge/fee to know what the deal is (or isn't).
Better lose a couple of € than all your € and the car
I check cars myself..I went to school for automotive, and I was raised with cars
@random user That's true enough. If there are issues significant enough for me to notice, then there's no need to proceed at all. Also, never take a spouse who knows nothing about cars with you to shop and/or inspect a vehicle. I made that mistake. Once.
Yeah I always pull a piece of cardboard out of my trunk and the walmart/stanley spotlight. Looking at frame rails/jacking points and complete exhaust for starters. If that shit's gone I don't even start poking around with a screw driver.
@@ricigri1242 your E dollars don't get much in New York
They prefer the the S one
Good video Eric and am glad you updated us with the good news on the customer's outcome. Having watched many of your videos, I know you guys have to deal with rust, and a car that's 15 years old is likely beyond driving as major frame members have or are rusting through by that point up there where you live. However, need to comment that when you pulled out of your parking lot onto Main St, the sky was heavy with clouds, the same here with periods of light rain even and this is drippy ol' 'Western Washington, where, thankfully, the same 15 YO car if a native will still be all solid with no major rust.
I bought an "03 Mazda Protege 5 back in 2012 at our local Honda dealer second hand and it had been gone through with paperwork indicating what had been done and the one mystery question, has the timing belt been replaced? Apparently so as I've not had it break on me yet... The car had 110K or so miles on it and today it's 184K+, and runs well for the most part. At the time, I was replacing a tired Ford Ranger truck, a 2 wheeler peeler, deluxe STX with the thirsty 4.0L V6 and the not so smooth shifting Mazda sourced 5spd manual and matching canopy for the P5. I did pay a premium for it, some $6400 at the time, but like I said, no rust issues here and the car drove very well, was tight and solid and had matching but cheap tires on it but at that time, gas prices were high and cars like it were going for a premium.
6 years on, it's been reliable, dealt with a brutal commute, got new tires, I put some new front brakes on it, the radiator had to be replaced (in 2016) and both backdoor lock actuators went kaput, but the AC still blows cold, all windows still work, the leather seats have not split, yet, no oil mixing with coolant, though I do now have a very slow leak that I've not been able to track down definitively yet, though I have one tiny possible suspect thus far...
Irony of ironies, one of the things the dealer had to do was replaced the rear passenger door actuator when it was traded in, and this was late 2011 as I bought it in late January 2012. By that fall, the driver's rear door lock actuator craps out one cold night in I think November. Then a year, later, the passenger rear door lock quits again, but both front doors and the rear hatch are fine, go figure... Not replaced them. I just keep 'em locked.
Anyway, glad the customer got her money back and I'm surprised she had not clued in to inspecting the cars up that way if she's lived there a number of years to decades by now to avoid this kind of issue.
The subi jokes, and the glove jokes had me lmao. Great content Eric!
You can make an inflated glove look like some one with a mohawk. The thumb is the nose. The fingers are the spike hair. Use pen to draw eyes palm and back of glove
Man, I'm gonna tell ya about a trip I made last August from Birmingham, Alabama to Warsaw, NY. 1000 miles of uninterupted driving.... and loved every inch of it, keep up the good work and I'll keep watching and keep cussing these broken bolts
everytime I see cars like this I'm glad I live in Texas lol
Actually, pretty much everytime Eric shows the bottom of one of the cars that has been driven in winter in NY. I have a 1956 Cadillac that has less rust than the subi had after two winters
Jay Rock but we can drive without ac or heat and be fine, bet you can’t say the same for yourself.
I am glad I live in the Pacific Northwest coastal region, specially southern British Columbia, Washington, Oregon and Northern California coastal region are great!
Your lucky! Texas cars are nice and solid underneath. A nice solid old subie is valuable up here in PA.
I had a 94 del sol that gave up the ghost 6 months ago. Surprisingly there was very little rust except here and there. And I live in Minnesota. Land of salt and rotted cars. Wonder if it was the build quality or material quality because of how it was taken care of...I thought it would have looked like this Subaru.
Garages like yours are very hard to find. Great job.
I am truly impressed with you and these videos! If you were closer to where I am (Peshtigo, WI), you would get all of my business.
Hi,, I've watched your videos off & on for the past 1 1/2 years, you're one of a handful of teck channels on you tube I fully put fath into.
WHY,well when you work ore trubble shoot a job, you're not pitching the bla bla bla tool, you do not look like you're going into a dealership to sell cars & trucks, you're shop isent lined up with brand new items like a store front window,,and some times you make a mistake on camera about first guess, problem it might be, when I think others would edit it out, so to me I think you are pretty humble & honest, that's what I finally subscribe.i find out something new every time I watch.
Paul W.
I read your pinned comment and that's good news for the owner. Too bad the car is about done.
The car is about done, but you can always find a donor vehicle to swap everything over to 😉
Remember the good old days when people would schedule pre buy inspections? I usually did at least one a week for years. They just dried up a few years ago, I don't know what happened. Smart phones= stupid people, I guess...
Good thing to keep in mind (:
I actually did that last year. I told the seller that I am interested in his car, and I am willing to pay for pre-purchase inspection and do the carfax on it. Cost me $330 total. I even told him that if the came back bad, I won't be mad, but I can't buy his car either. He knew I was serious, so he didn't consider other people's offer, let me do the inspection and pay the inspection, and the car was mine the next day. However, I did have 2 friends came with me to test the car out and they know cars so I also trust their instincts too.
bdd1469 I work at a workshop behind a ford/subaru dealership and we do pre sale inspections on new and used cars, I’m in the uk so maybe that’s a legal requirement for a dealership here
@@Aron-ru5zk I now work at a dealership also. We also inspect every car we sell and fix any safety issues.. I'm referring to customers who are buying a car bringing it to a mechanic to have it inspected BEFORE they buy it. People now bring cars to their mechanic after they have allready bought it.....
@@cougar2k720 $300!!! We used to charge $85 for a an hour of labor which is all an inspection should take.. Someone took you for a ride if they charged you $300 for an inspection.....
Just came upon your channel yesterday, old video but still a goodun!
That's scary, since it wont pass inspection the dealer should have to take it back. 5k is too much even if it wasn't rusty & leaking.
SupraWes exactly completely bullshit that a dealer would slap a sticker on it and call it good
is it so hard to look underneath a car before spending 5 grand on it?
Even if that thing was mint, 5000 is steep for a 15 year old car
Laughs in Toyota Tacoma
Ahhh the joy of living in Arizona. I have a legacy that’s over 15 years old. 311,000 miles on her. No rust at all. Just put on new shocks and suspension bushings all around and she still rides like new.
Looks at dodge cummins trucks
4K -parts truck
9k -needs rockers, cab corners, front end work, tires, brakes.
24k mint
Afraid of what they might find.
Bryan Ryan well the region you live in has a lot to do with it as well, I live in Ontario. Our roads are brutal, not quite as bad as Detroit, but definitely close. Tons of potholes and really rough roads. And salt, tons of it in the winter. Salt kills things, my last cummins needed u joints every winter because they would rot internally and blow apart. The exhaust would fall off every year to no end( even after it was replaced with a stainless one( the mounts just rotted) This truck was a plow truck with salter so the front end was really rough. Like 1/4 turn driving straight down the road. I went through the front end every year and it would get better then go back after a couple months. But it only ever blew one trans (plowing snow for 7 years).
Good honest mechanics are not easy to find. You done right by that woman and I commend you sir. Keep up the good work my friend. You've helped me through a few diagnosis and repairs over the years and I thank you. Feels good to be in a position where your trade or talent is able care and protect in such a relatively shady expertise. Also, knowing you may be the only mechanic within 100 miles that will look a person straight in the eye and explain and show the diagnosis. So many don't and take advantage of their fellow man when they are at their most vulnerable state. We are all just trying to get back and forth to the grind and it's piece of mind knowing we got few honest mechanics left. I would imagine that most of your customers are repeat and walkins by word of mouth? When I used to gunsmith I loved when people would say they were going to the other guys shop to see what they could do. I knew then I would have a customer for life.
Glad I live in Dallas. I don't miss the salty roads in Iowa one bit.
You can disable the seat belt buzzer on a Subby you just need to turn the key to the on position then buckle/unbuckle the driver's side seat belt 20 or 25 times and then cycle the key. The light and chime should come on for a couple seconds then go out and never annoy you again.
So glad I live in California, where it's possible to keep a car for 20 years without having any rust on it.
Ray Emanuel same here I’m in the Bay Area and still have a 2003 carols that’s going strong and it only has a couple tinny rust spots on the body which can be taken care of with sand paper this car though is toast
yeah you only have to worry about forest fires, mudslides, earthquakes, and rolling brownouts
s blagg and liberals
Your car won't rust but it will get stolen and burnt down by a forest fire.
Ahh, California.
Ray Emanuel I think your car is more likely to suffer from fire damage before rust hits it
When you find a reliable honest mechanic you use nobody but them for everything. I got a car back that was sitting for a few years my in-laws never drove ( I sold it to them but they never drove the thing). I took it to a mechanic I was referred to by my friend. I told the guy it probably needed shocks, brakes and a lot of stuff i thought it would need. It turned out all that stuff was ok and he told me there was no need to replace the stuff. Right then and there I knew he was a stand up guy. I have used him for the past ten years. I would never take it to anybody else. This guy in the vid reminds me of my mechanic. You stay in business by being honest and word spreads.
After seeing that subframe it would have been a "No" from me.
Lord I am so glad I live in Texas. Never had a car with rust problems. Makes used car buying so much easier.
Eric Prince I wish !!!! No I had a 04 WRX in Arizona it only rains three times a year I had rust in my rear wheel wells.
Only problem is the blazing sun does a number on the paint in my experience.
You'll see a 1997 Chevy truck barrelling down the road with not a speck of rust, but it will look like they park it in a wind tunnel full of sand on the weekends....
Gas station peanuts I'll take bad paint over rust any day of the week and twice on sunday.
In the southern states, you don’t have to worry about rust but you DO have to worry about the car being a “flood” car, and carefully check it for evidence of mold and mildew. Every area has it’s own set of issues to look for.
I am so glad your cust got the money back.
I live in southern va so rust is not a big deal until I got burned once so I check every time now!
My heart just sank for the new owner. I'm glad the dealer did the right thing.
5k sounds pretty steep for 15 year old subaru
Maybe that price would be acceptable for a WRX but not this Forester
Pretty much the going price for one that old up here in NY. It’s crazy. Even ones closer to 200k go for over 2 grand.
Subarus that I've seen are not cheap. Hell, I've never seen a wrx go for under 8
got my 05 WRX premium with new wheels and tires, new Invidia exhaust, SPT intake, Asscessport V3, and more for 6k, Had 170k miles, no rust, dents and dings. Was a great deal, for central VA.
What are ALL you smoking ... I paid $3200 for a 02 wrx with 66k , blew the motor TWICE ... Subaru's don't hold there value and are complete JUNK.
“Did my customer get ripped off?”
Yep
Nope, they got all their money back
Just found this channel. Awesome look into the process and solid info.
Subbed, from the 716 👍
REMARKABLE!! That car looks so nice, ON TOP... My wife is from the NE, she has always told me that many cars rot out back there in less than their finance period.. Thank you for letting her down easily, AND the dealer did the right thing. GREAT video as usual, bad assignment to have to tell someone their shiny new toy has terminal metal termite disease. DAMN!! Michael in Colorado.
Man, remember when there was an ashtray for every passenger in the car?
and smokers windows! Man those were the days!
I remember my grandparent's Lincoln Towncar, every door had a lighter/ashtray
@@jettaphi1e Those cars were just ahead of their time for having a 12v power point for every person and their phone charger. :P
My 2003 Cadillac Deville has just that :) , two up front, two in the back. Since it’s a Cadillac it has so many features that were ahead of its time tbh
@@evandenger8427 Cadillac had 4 back in '64 that I know of. My '01 Deville only has 3.
good inspection
I just looked at a 2015 Subaru Legacy earlier today. It has 132,347 miles on it, bought it from another dealership a little bit ago. It came in for a service and inspection. I found coolant stop leak in the cooling system, the passenger front axle boot had a big tear with no grease, and both rear struts were leaking. Recommended replacement of engine, radiator, heater core, and all cooling system hoses due to the stop leak. I also recommended replacement of the axle and both rear struts. The customer contacted the dealership they bought it from and the dealership told them they were on their own. They ended up doing just an oil change and holding off on the service because they weren't sure what they were going to do with it. I feel really bad for them for getting pretty much scammed on that car.
Mr. and Mrs. O. sure do make a nice couple; it's always nice to see them interacting.
Makes me glad to live in a State where they don't use salt on the roads.. I recently scrapped a '97 Dodge Neon and there was zero rust on the shell.. NONE!
Ya but usually the states that don’t use any salt are to damn hot
@@bethjohnson8353 True.. But I wish Oregon was hotter...:)