Hi Lauren! I'm assuming you mean for POD? I think refunds and returns are important to make sure you maintain customer satisfaction. In terms of exchanges, I personally think it would be a bit confusing and overwhelming especially if you can offer refunds. I think allowing returns also help customers trust your brand more.
Have any questions about making your first 10 sales on Etsy? Comment below and I'd be happy to answer :)
Thank you Melanie for sharing
Great advice, thanks for sharing!
I'm glad you found this video helpful 😊
Nice video, thank you. What is your shop name on etsy ?
Hi Melanie,thank you so much! I haven't got my first sale yet. I would like to know if you recommend about exchanges and cancellations
Hi Lauren! I'm assuming you mean for POD? I think refunds and returns are important to make sure you maintain customer satisfaction. In terms of exchanges, I personally think it would be a bit confusing and overwhelming especially if you can offer refunds. I think allowing returns also help customers trust your brand more.
good tips ! thank you :)
Thank you :) I'm glad they helped!!
Nice video. Thanks.
I started an Etsy shop selling baby shower templates. Is it a good niche or is it too competitive?
Thanks