2024 ZKast #73 with Alan Ranger, VP of Marketing at Cognigy

In this #ZKast, I meet with Alan Ranger, VP of Marketing at ‪@Cognigy‬
He and I discuss #AI in #ContactCenter and the recent announcements from the company, including the new sales and marketing capabilities.
Ranger shares his thoughts on where customers are with AI in their #CX initiatives.
He also discusses the massive $100M round of funding the company recently closed. This validates the huge opportunity for Cognigy and AI in the #ContactCenter
For more on Cognigy, see:
www.cognigy.com/