EMERGENCY Situations in Portugal | All You Need to Know
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- Опубликовано: 28 май 2024
- Are you prepared for an emergency situation in Portugal? What happens if you need to go to the hospital? What if you are in a car accident? Josh and Kalie from ExpatsEverywhere share three experiences from expats who moved to Portugal and encountered a situation where they needed medical help. They then talk to several professionals about long term care, wills, funerals, public vs private healthcare, and so much more.
Visit Serenity, a concierge medical service, here: www.serenity-portugal.com
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This offer is now good through May of 2023. Serenity has extended their offer for you!
CHAPTERS
00:00 Intro
00:32 Three people had medical emergencies soon after moving to Portugal
02:14 What emotions were they feeling?
04:26 How they navigated the Portuguese healthcare system
06:59 How was the level of care in Portuguese healthcare system
10:55 What surprised them about the Portuguese healthcare system?
13:20 What advice would they give you about the healthcare system before moving to Portugal?
15:42 4 steps to prepare for emergency situations in Portugal
19:04 A medical professional gives her advice on how to handle emergencies and long term care options in Portugal
24:40 Legal advice from a Portuguese lawyer regarding death, wills, car accidents, theft and more.
34:31 Financial advice from a financial strategist regarding death, wills, car accidents, theft and more.
* ABOUT US *
Josh and Kalie left the US for a life abroad in 2009 and haven't looked back. They have lived in Spain, South Korea, Saudi Arabia, Singapore, and are currently in Portugal. Yes, they realize they only moved to countries starting with the letter "S" until they spoiled that streak with their move to Portugal. Follow ExpatsEverywhere as we aim to get information to you through expat interviews, city breakdowns, expat life, travel, vlogs, and more.
* VISAS FOR PORTUGAL *
We have two courses to help DIY the D7 visa and the remote worker visa for Portugal. The courses include step-by-step videos, checklists, resources, recommendations, discounts, and more. They break down the timeline and when and how to do things, plus give action items to keep you on task but not be overwhelmed. Check them out here: D7: expatseverywhere.thinkific.com & Remote Worker: expatseverywhere.thinkific.co...
* USEFUL RESOURCES *
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* TRANSFER CASH *
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* INSURANCE ABROAD *
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* TAXES
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*AROUND PORTUGAL
Want to check out some awesome spots we like around Portugal? Check out our Steps Map: go.steps.me/hvX41KPnDwb
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Hi Expats and Travelers,
Kalie and I are asking something really important and we never do this but it feels like the right time. If you find this video important and/or know someone that could use it, please share it on your social media or email it to someone that needs it. This was a monster project to put together and we do it for you but we also don't want it to be in vain. The way RUclips works is if this video doesn't do decent views within the first 48-72 hours, the likelihood of it being seen in the future by people that are really in need of it are slim. You can help us out by simply sharing it. Thank you very much. - Josh & Kalie
This is a MUST SEE video for a better understanding of the health care system in Portugal, public and private. Amazing video as usual. Congratulations!
Thank you, Rafael! - Josh & Kalie
As a healthcare professional, the one thing I would like to stress to anyone moving to another country: take ALL YOUR PRIOR MEDICAL RECORDS WITH YOU WHEN YOU MOVE: old ct scans, MRIs, ultrasounds, echocardiograms, labs reports, and notes from your doctors. A lot of medical problems do not require repeating all the tests, if a diagnosis has already been determined. IMHO, knowing both healthcare systems from myself, close family members and friends, Portugal is not better than the US or vice versa. It is just different. Healthcare professionals are all doing their best to get you healthier and better with what they can.
So true! Taking medical records can be really valuable. Portugal is just trying to build a baseline for me and Kalie at the moment. 😅 - Josh & Kalie
Excellent feedback. When looking into this, I also heard that faxing medical records doesn't always 'work' that well. Cheers.
You can actually dial 112 for emergencies throughout all of the European Union and a few other countries. I believe the 8 countries you listed have opted to use 112 exclusively. In other countries you can dial either 112 or some other number they were already using before this was normalized in all of Europe.
That's correct. - Josh & Kalie
Excellent! Very comforting and encouraging first-hand healthcare information for those considering moving to Portugal. Thank you also for reintroducing us to Melanie who you interviewed in your ‘Let’s Move to Portugal’ podcast series. 👍🏻
No one likes to deal with or think about it, but I also applaud you for taking on the subject of wills, funerals and the legal system in Portugal on this subject.
Highly appreciated and well done. 🙏🏻
Aww that's so kind. I thank Josh and Kalie profusely for making that possible. I'm so happy you found my story worthwhile. I appreciate the shout-out, thank you.
Thank you very much, Maurice. It's viewers like you that we make content like this for. We appreciate the feedback. - Josh & Kalie
Thanks for the love, Melanie! - Josh & Kalie
My father in-law is in a situation where he is going to need long term care soon and the live-in facilities around us in the DC suburbs run $6000 to $15000 a month. So hearing the expensive ones in Portugal is a couple of thousand Euros a month is a relief.
Thanks for the comment. - Josh & Kalie
This is an in depth review of the medical care system in Portugal, especially in relation to emergencies. Very useful, much needed. Again, you guys did not disappoint! You guys rock, as usual ! Thank you! BTW, Very professional interview/presentation style! Expats Everywhere media Production? I can see it!!❤
Thanks for the love as always, Mo. We went out on a limb and tried to do something different. We were happy with the way it came together and learned a lot. We're not sure we'll be tackling something like this again soon, but it was a fun experience to try to produce and we will do it again (just not soon 🤣) - Josh
Great information about the many things that aren't just surface level when planning to move to Portugal.
Thanks, Dan and Michelle! We appreciate the feedback. - Josh & Kalie
Thank you Kalie for giving us such valuable information, and resources..., once again! Well done.
Thank you, Vincente! I can't lie, Josh did most of the work behind the camera and the planning of this video. :-) - Josh & Kalie
This is important stuff! Thanks for sharing you guys!
Thank you, Paul. We hope that people are finding it valuable. - Josh & Kalie
Wonderful to hear these first person voices. I’m a retired nurse and in contrast I’ve only heard caregiver horror stories from Italy.
Thanks, Susan. We haven't heard much about Italy. - Josh & Kalie
@@ExpatsEverywhere Two birth stories Kylie Flavel, Sara and Luca of Leave Everything and Wander. Then, years ago an Australian woman who lived in Calabria used to blog about Malito until she was run over by an elder driving a Range Rover. She was 7+ months pregnant. She, her unborn child and young son survived but she wrote about horrible care without the use of anesthesia. She relocated back to Australia and stopped blogging.
@@seeingyouontube Thanks for sharing. Calabria is a place that has smaller towns and villages and one might experience similar coverage in comparable towns in Portugal compared to Porto and Lisbon.
This was a Great video, very informative and helpful. My husband and I traveled to Portugal this year for a couple of months on vacation and we also used "Serenity" and we could not of been more pleased with the service and knowledge they provided for us. Thank you Josh and Kalie for all the great information and videos you put out. We watch and ove them all from 🇨🇦
Thank you for the message, Mary! We appreciate hearing it and appreciate the love from Canada. - Josh & Kalie
Hi, hope you’re all doing well. I moved to Portugal about three years ago. After the first year I needed knee replacement surgery. It went very smoothly and now I can dance. (Okay, I can’t dance). Last year I needed emergency surgery on my neck. I ran the risk of never moving anything again. I was terrified. (I should mention in passing that this was my sixth spinal surgery). I thank the surgeon, the nurses and the whole staff! I put my life in their hands and the results are proof that the medical community in Portugal just can’t be beat!
I was advised by my doctors in the states, to sit at home and do nothing. My wife and I traveled the world and finally settled here. Never give up!
Thanks for your message, Sandi. Glad to hear it all worked out. - Josh & Kalie
Thank you Kalie soo much!!! Excellent topic!!! So important to be prepared, feel equipped and confident! This is what you & Josh help provide us!!!
Any emergency when we are desperate it’s great to know how to navigate.
EMBEZZLED IN LISBON There was a situation last yr. When my elderly tourist friends had got on a Yellow Tram then quickly pushed towards the center of the Tram and were unable to ask and/or pay for their proper fare…
the Transit Police in Lisbon were checking tram fares… and found them lacking and made them exit the tram.
They told them there’s fines and where they’re to go to pay it but then said, “Or you can pay us this much now, in cash for your convenience.”
They responded they don’t have that much in cash…
they then said, “we can escort you to an ATM” that’s when they said, “No we’re not doing that.” I’m sure this is not common but just beware that there are corrupt people trying to take advantage of people whom they can prey upon.
Hi, David. Thank you for the message.
We're really sorry to hear about your elderly tourist friends. That's the first of its kind that we've heard. - Josh & Kalie
Pay the same TAXES as the Portuguese
Great video! Very informative. Just a quick note: 112 is the emergency number for all 27 EU members.
Also, I use Serenity and they are great!
Thank you! We should have said the exclusive number for 8 countries. Some countries still use their old number too. - Josh & Kalie
Hi, heathcare in Portugal is 100% free, maybe you pay a small fee like 10 or 15 eur if you access an hospital. The hérnia cirgury could take some time unfortunately due to fact that the system is heavy loaded, but lady with cancer will surely be treated with urgency at no cost. In general, if you have a severe heath issue you should choose the public heath system, for routine consultations you should access the private ( just because it will be faster)
Great info, thanks for putting this video together!
Thank you, Debi. - Josh & Kalie
Many thanks to the three individuals that shared their personal experiences!
We'll share that with them. Thanks. - Josh & Kalie
Thank you! This is a very helpful video. The relative cost out of pocket for medical care in Portugal sounds like it is much like it is here in France. We were astounded at how inexpensive an MRI or EEG is here (without insurance!) compared with what it would be in the U.S. (with insurance!)
You're welcome. Thanks for sharing your experience in France. - Josh & Kalie
Portimao, for get good medical care. Went to a private urologist worst experience in my life. Also needed to go to Public emergency hospital with another problem waited 8 hours just to see a doctor. No thanks! Probably best to stay in big cities only for good health care.
It’s very nice of them who shared their experiences 🙏🏻
Thanks! Wow, you guys really stepped up your game with this video. The fact that you found these real and varied stories to share in detail makes it very valuable. And nice job on the editing to keep the stories connected! I think your capability of delivering this very helpful and very real information is valuable. This format of interviewing several people would work for any topic in Portugal or anywhere AND should be delivered as a special product.
Thanks & it’s great to see you growing
Thank you very much for the channel support! We appreciate it. We also really appreciate the valuable feedback here. We'll look at other topics for us to use this editing style. Unfortunately, these videos aren't quick to turn around. - Josh & Kalie
My mom paid $13,000 a month (no exaggeration) for lousy care for herself in the US, so $4,000 Euros a month is a bargain by comparison. Luckily she had Long-Term Care coverage, or I don't know what we would have done.
And even let me tell you , I am Portuguese and 51 middle class, my uncle , my parents, all the older generation that I knew with 1500 to 2000€ per month you will find super good care for the last times you are alive, I mean , good places with almost all , I was in the hospital for 11 days here beacuse of a prostate problem that sudanly apeared , for that 11 days in the Cascais Hospital a public and private managed hospital for the entire Cascais region where a lot of rich people live, I payed in the end 40€ for 3 MRI scans 6 blood tests the room and all the food and hospital cloths etc, all 40€ the room was like an hotel it had a old 75 person who had a problem of how do u say little rock in the kidneys and he needed surgery, they removed he was super fine and we talking to me said he was alone in a super good facility with all the things he needed medication , food , a room to himself and was good quality and he said he was paying for it like 1500€ and I thouth to myself you belong to the rich people because think about it the wage here in Portugal the average is 1000€, my uncle died like 4 years ago I visited him in a good center not in the capital more in the interior but he was paying for his last home a very good place I can atest it because I went often to see him and he was paying around 1000€ witch is the place my parents witch have 75 have already put their name in the future list if they became alone, they want to go there, still my parents are alive and good, my uncle died there and his wife both with 93 and till the last days they were super good , just the last 2 days well they became weak organs were failing , they died separeted like 6 month first the wife then my uncle with respiratory problem, he was a policemen all his life....
Thank you!
Very helpful information. I will be contacting Serenity.
Thank you. Very cool. Tell them we said hello. - Josh & Kalie
Also, they extended their discount offer for the end of May. - Josh & Kalie
lel good luck with healthcare in Portugal. If you break something an get the misfortune of going to the Emergency services in Loule or Faro. In Loule there weren't any docters and a woman having a miscarriage was practically dying on the floor. Mind you this is Loule, supposedly where are millonaires live. Then we left to Faro for the "University" hospital, another form fest and no doctors available. Eventually a nurse took care of us after 4 hours of waiting. If you value your life get private healthcare or a concierge services as suggested. Thanks for the video it is indeed very helpful.
Sorry about what happened to you and I hope you're better now but Loulé hospital is private so it looks that bad things happened there as well. To be honest I have mixed feelings regarding Faro hospital sometimes they are great and sometimes they aren't...this being said they were great treating my grandmother when she massive heart attack and a stroke.
@@zepedro6666 I had no idea the hospital in Loule was private. If so I will do my best to avoid them in the future. We seriously considering going to Spain for our healthcare options now.
@@xmaniac99 Spain is always another option but sadly a former work colleague had a bad episode there as well, similar to yours: she broke her collarbone in a sky accident in Sierra Nevada and being EU citizen she has access to public healthcare (Granada hospital) like a spanish citizen but just like here the emergency room was full with patients and no doctors available so the nurse that was filling her entry form told her the following : "You are from Faro (Portugal)...I'm going to be honest with you it's going to take while so my advise is, if you agreed, go to Faro hospital it's a 4 hour car ride (she was with her husband at the time) otherwise you will be here for quite a while under a lot of pain!" She decided to cancel her vacations, the nurse gently immobilize her arm and I think she (nurse) under the EU health care system warned the Faro hospital about her condition and she was going there for treatment. Anyway vacation ruined and got a urgent surgery in her shoulder to some plates in her collarbone in the same day.
My conclusion is this: unfortunately my experience with the healthcare is it's like a box of chocolates ... buy one before going to the emergency room as it might take a while and it will calm you down if things go south!
Anyway I hope you are felling better.
Cheers.
@@zepedro6666 Oof, thanks for sharing the story. Have a good weekend!
@@xmaniac99 you too. ☺️
Thanks!
Thank you very much for the channel support, Rick! - Josh & Kalie
Wonderful video!
Thank you. - Josh & Kalie
Thank you
Thank you, Sharon. - Josh & Kalie
Iceland uses 112 for emergencies also 🙂
Nice! - Josh & Kalie
Fantastic video! Great information!
Thank you! We appreciate it. - Josh & Kalie
This was amazing helpful and informative!
Thank you, Elissa. - Josh & Kalie
Thank you for this! What an excellent information full of great information.
Thank you very much, Cheryl. - Josh & Kalie
Thanks really a useful video
You are welcome - Josh & Kalie
My husband just found out his American Cardiac rehab which is basically walking on a treadmill for 45 minutes is about $650 a session. 😮
my god that is robery...I cannot comprehend that, look compare to me here , i live in the richest region in Portugal CASCAIS (check it) but I am just middle class, I am 51 years old , I had just 2 month ago a prostate problem, you know the man problem that often comes at the age of 50 or more, I was in extreme pain and with super high fever, but I did not know what it was, I went strait up to the hospital to the emergency room, the CASCAIS hospital is a public but with private management, its the bigest here in the region, I do not have private insurance , so I went there they imediatly saw I was with 42 degrees of fever witch is very bad, they asked what I felt and I said pain here in the region of the "anus" they checked and imediatly saw that it was caming from the prostate, in 15m they did the first MRI scan here we call (TAC) , they confirmed the problem and said to me you are not going out you have to stay here untill its all good, you are going to urology department under my supervision ( it was already the specialist doctor seeying the result of the scan) they took like 3 different blood samples, they put me in a bed with rapid to the vein antibiotics, I went to the 7th fllor unit to a quite room with just another person separeted by curtins if we wanted, it had its own WC all modern everything with TV channels, they gave hospital cloth every day , food like an hotel just lighter of course you are hospitalized, for 11 days I was there super confortable , had more 2 MRI scans to check if the infection was disapearing with the medication, I mean nurses coming to me every 2 to 3 hours checking temperature, checking the bags of the medication, super well treated, in the end I was ok and I payed all in all 40€.... this is our public heathcare, prostate problem is a very bad problem if not taken care I could have died in just a few more days....I knew that public system here is good mut even I with so many tests so many medication, food my room had. a view to the sea , the other person in the room was an old super funny person we was there to have laser surgery we had kidney little rocks , we left before me very happy and ok
Very informative video...We will definitely be doing a will in Portugal this year!! As far as medical, Lisboa is superior...Still figuring out Torres Vedras! So, it depends on your area!! I prefer public based on my experience in France and Portugal, but still a WIP!!!
Thank you, Tamara. We agree. The more we hear people's stories, it sounds like Lisbon and Porto are levels above smaller towns. - Josh & Kalie
Great video! Thank you for your hard work in putting this together. Which cities did the people live in who had medical emergencies? Were they Porto or Lisbon? Would have they gotten the same quality care if they lived in a remote town in the Algarve?
Hi. Melanie here. I currently live and am being treated in Porto at CUF Private Hospital.
Hi Mark, thank you. Unfortunately on the day of filming in Lisbon, both of our Lisbon interviews fell through so our interviews were Porto based.
Short answer. No. A remote town in Algarve won't. We're working on an interview from someone that had a wild medical story in a village. That'll likely be on our podcast though. - Josh & Kalie
@@ExpatsEverywhere oh, looking forward to hearing that one. Sounds like a person Marcus that I know. 😉
If I die in Portugal I want to stay there. And I want to be wrapped in bacon and fed to an Orca. Why bacon? Because everything is better with bacon. 😀
I think in your case better before the final moment to fill you up with that bacon thing, eat as much as you can beacause then the Orca will like it even more, well at least you have dark humor that often can be seen in a diferent way , not sure if here it was apropriate but well I leave it up to you...
So we have to pay 1500 euros for a will to be written?? Sheesh-
Thanks for this video🙏🏻
Don’t know if you will even read this, as the video is 5 months old. I have only just found it and you and subscribed. However I would really appreciate your help if possible. You had a Lawyer/Advogado familiar with U.S. and Portuguese Wills and we have been desperately trying to sort our British/Ptgse Wills. Really just need trusted contacts with Lawyer who has experience of Uk and Ptgse Wills Law. Hope you read this and perhaps either via the Lawyer on here or otherwise you might be able to pass on a contact 🤞🙏Thanks so much 😊
Email Kalie at info@expatseverywhere.com and explain your situation and she'll try to help. - Josh & Kalie
Damn this is depressing somewhat. Medical care has become a source of “financial gain for companies” instead of basic human right. If u want the best care, must have “private” insurance, otherwise u r doomed with the public care. That’s messed up & scary. Not very much different with the USA health crises. Basically Money talks! 🤦🏾♀️.
Not true...I have a lot if experience here and in France including 2 surgeries and 2 ER visits....Excellent care in the public systems!
The private hospitals have limitations and will transfer you to public hospital if needed. Lots of positive stories from public hospitals also exist.
Hi 😊 Melanie the cancer patient here. I have found quite the opposite. European health care is an incredibly different experience than US Healthcare. They are not the same. In Europe the equipment and medical practices are more advanced, treatments are far more affordable, and you are not just a number. You are not rushed out. You are taken seriously. Your ailments are taken seriously. The compassion and empathy are profound in comparison. They are not beholden to insurance companies at all like the States are.
Hi, I am Portuguese 51 years old, look what I can say and atest, here is a video of Americans that are supporting "in a way" this business, serenity and others, they are channeling other americans for going this way, I can see they at least channel you and others to be taken care if you have money yes you will have it very covered, but with it it gives you a wrong impression , the impression you got of the video, and when I watched and saw the numbers they are telling " oh my god" 50, 60 or even 70% of the Portuguese would be out of a propper care if this was only the way to be protected, hopefully its not the only way believe me... look my wife here is a librarian works in a university , she is graduated and post graduated and she makes the minimum wage 730€ a month, we have a dauther of 8 years old , I make a little more than her around 1000, some month can go to 1300, but I am paying my car and house so what is left is for food and to live, I cannot complain we are ok very ok , we travel we do things to, but we have confort on our public healthcare system, here no one will be left whitout treatment, I was 2 month ago internated in the Cascais hospital for 11 days in a super good room with me and only other room mate, it had all the confort was in 7th floor with view to the see, the big hospital is a public one managed by private group, so the state pays for them to manage resources and personel , but the bill is payed by the state and so Cascais hospital is good, I entered in a bad state a suden prostate problem not cancer but a very advanced infection of the kind that kills you in a few days, this is a problem of man when their going up from 50 more or less, I entered by myself in the urgency like everyone does when they have something, in 5 minutes I was beeing checked , they immedialty saw something was bad fever super high , I was having shakes and felling super cold , they heard me saying I had a pain comming from my "anus" area I did not knew what it was , i thought it was hemeroids , but they sent me to the specialist there , in more 10 minutes i was being seen by him, he did a retal apalpation and I felt pain in the area he touched , he immediatly saw it was realted to the prostate , and he said you are going immediatly to take an MRI ( things that in the US are of thousand of dollars) and in 10 minutes I was making this in a tube machine with injection with contrast , after more like 20m he called me again and they knew already that it was an infecting of the prostate with obcesus, so the Doctor said to me, you are not going home, you are going to be internated immediatly in the urology unit and immediatlly you are going to the emergecy medication room and they will give you now the medicine you need to take pain and control temperature and begin to take blood samples to check what is causing the infection... after some hours I was waiting in the emergency in a special room with high concerned cases in a bed to be headed to the urology unit, so after being treated I went to the special unit, a quiet room , spacious and modern , the bed was all electric and very good, it had everything , hospital cloth they gave me everyday, nurses shifting night and day checking me out and ensuring antibiotic into the veins every clocked by them hours, it was like an hotel , proper food trhough the day, Tv , synmpathy from all staff, and my room mate was a funny 75 years old person who was a rich guy and he was there because like me we know in very serious matters public is superior to private medic facilities, I can say private maybe has more richer rooms and more less patients installed , but when machines for biguer and more complicated situations public is the more strenght system and the most modern equipment , even some private facilities sends you to make the surgery and the most pricey equipment in a public facility, because its simple the State in Portugal spends more money that any private group, its incomparable, this is because our laws are made to protect the citizen and it has been like that for decades. for 11 days in this hospital with several more than 6 blood tests and 3 MRI to check me along , all the food the room the staff around all the medicine, they sent me a bill 15 days later to my house when I was just fine, on the total of 40€...this is the reality, i have an american friend and he said in the US for that you would had payed 10th of thousands...and probably not been so well taken care.... and I know this my brother is a teacher in washignton DC fo future medics in Howard University college of medicine, its incomparable our public system to the US, even for you to know , some pills that are still prescribed in the US are out of the market here because of problems in certain products, and he is amazed how they continue to prescribe them in the US , the system is much older and more lazy in supervision that the one here in Portugal and the EU...
hope you got the better impression now, sorry for the long description
In the US, medical bills are a leading cause of bankruptcy. Medical bills in Portugal are less than 1000€. Not the same.
HELLO. IN PORTUGAL GETTING INTO MEDICINE IS DIFFICULT, ON THE SCALE OF 0 TO 20, STUDENTS UNDER 19 PRACTICALLY DO NOT ENTER! SO THE DOCTORS ARE YOUNG! ONLY THE MOST INTELLIGENT ENTER!
Americans being surprised by the very basic healthcare systems in Europe 😮😅, America must be a very weird place…. 👀
😂😂😂😂😂😂😂