The customer passed out in the forward galley | JetBlue Airbus A320 | Boston Logan Airport, ATC
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- Опубликовано: 3 июн 2021
- THIS VIDEO IS A RECONSTRUCTION OF THE FOLLOWING SITUATION IN FLIGHT:
28-MAY-2021. A JetBlue Airbus A320 (A320), registration N531JL, performing flight JBU2729 / B62729 from Boston Logan International Airport, MA (USA) to Punta Caucedo Las Américas International Airport (Dominican Republic), being about 200 miles south of Boston reported about Medical emergency on board and requested return back to Boston Logan International Airport.
TEXT VERSION OF COMMUNICATIONS THAT I'M ABLE TO INCLUDE HERE. Do you want more? Write in comments and I'll give you remaining part of text communications (Read if subtitles in video were fast):
JBU2729: New York, JetBlue 2729?
CENTER: JetBlue 2729, go ahead.
JBU2729: Yeah, just to give you a heads up, we’re very likely gonna divert. We’re trying… We’re in contact with company right now, to go either to Kennedy or back to Boston. And… I guess it’s Boston. They just told us. It’s just a medical emergency, that’s all.
CENTER: JetBlue 2729, cleared direct to Boston at your discretion. Do you need to hold or burn fuel, or anything like that before I turn you direct?
JBU2729: Yeah, we’re gonna be overweight so we’re gonna get back to you on that, uh… We’re just talking to company right now.
CENTER: Okay, but you're definitely declaring a medical emergency and do definitely wanna return to Boston?
JBU2729: Let me… I’ll give you more direct information on that as soon as I get something from the flight attendants here.
CENTER: So, take your time, I’m not going anywhere.
JBU2729: Alright.
JBU2729: Yeah, the captain is talking to company and to MedLink at same time. So, yes, we’re gonna go back to Boston, and I'll set that up.
CENTER: Just let me know whatever you need and when you have a second I have some questions that I need to go over with you so that I can pass them on to my management here. And, you know, anything I can do to help you, let me know.
JBU2729: Okay, thank you.
JBU2729: Do you wanna to give us a heading or something right now while we set up for Boston?
CENTER: Sure, JetBlue 2729, turn left heading 040.
JBU2729: 040, 2729.
JBU2729: And for JetBlue 2729, can we get a lower altitude, just to start burning some fuel off?
CENTER: JetBlue 2729, descend and maintain FL280. If you want something lower than that, please advise.
JBU2729: Okay, 280 works for now, JetBlue 2729.
CENTER: Thank you.
CENTER: JetBlue 2729, change to my other frequency 125.92.
JBU2729: 25.92, JetBlue 2729.
JBU2729: JetBlue 2729, is on.
CENTER: JetBlue 2729, New York, loud and clear.
CENTER: JetBlue 2729, do you think you’re gonna wanna hold?
JBU2729: Negative, we'll just do the regular landing… overweight landing, for JetBlue 2729.
CENTER: Okay, JetBlue 2729, in that case, are you ready to proceed to Boston?
JBU2729: Affirmative.
CENTER: Alright, JetBlue 2729, is now cleared to Boston via direct. And when you have a moment I have some questions for you.
JBU2729: Roger, we’re direct Boston, for JetBlue 2729, and stand by one.
CENTER: Sure.
JBU2729: Alright, go ahead with your questions, for JetBlue 2729.
CENTER: Alright, for JetBlue 2729, first of all, what is the nature of the medical emergency?
THE VALUE OF THIS VIDEO:
THE MAIN VALUE IS EDUCATION. This reconstruction will be useful for actual or future air traffic controllers and pilots, people who plan to connect life with aviation, who like aviation. With help of this video reconstruction you’ll learn how to use radiotelephony rules, Aviation English language and general English language (for people whose native language is not English) in situation in flight, which was shown. THE MAIN REASON I DO THIS IS TO HELP PEOPLE TO UNDERSTAND EVERY EMERGENCY SITUATION, EVERY WORD AND EVERY MOVE OF AIRCRAFT.
SOURCES OF MATERIAL, LICENSES AND PERMISSIONS:
Source of communications - www.liveatc.net/ (I have a permission (Letter) for commercial use of radio communications from LiveATC.net).
Map, aerial pictures (License (ODbL) ©OpenStreetMap -www.openstreetmap.org/copyrig...) Permission for commercial use, royalty-free use.
Radar screen (In new versions of videos) - Made by author.
Text version of communication - Made by Author.
Video editing - Made by author.
HOW I DO VIDEOS:
1) I monitor media, airspace, looking for any non-standard, emergency and interesting situation.
2) I find communications of ATC unit for the period of time I need.
3) I take only phrases between air traffic controller and selected flight.
4) I find a flight path of selected aircraft.
5) I make an animation (early couple of videos don’t have animation) of flight path and aircraft, where the aircraft goes on his route.
6) When I edit video I put phrases of communications to specific points in video (in tandem with animation).
7) Together with my comments (voice and text) I edit and make a reconstruction of emergency, non-standard and interesting situation in flight.
"Whatever you need, cap'n..." Love that call from the overnight guy in the tower...
I was on an American Airlines Boeing 777-300 from LAX-MIami 2 years ago when a lady flatlined mid-flight. We ended up diverting to New Orleans to drop the passenger off. Fortunately, she perked up after medics boarded and performed CPR. It was an intense few minutes for everyone on board. I hope the lady is doing much better today! These situations are a tribute to the professionalism of the crew who handle them! Great video!
Great job to the controller and the pilots of the jetBlue flight. All are heros to their own degree.
That New York controller is excellent.
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NY Center
Thanks
Just doing my Job
I was on a flight from Logan to Seattle when this same situation happened. Weird!
professionalism from everyone
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This is one of the scariest situations any flight crew can face. Especially when the patient is traveling alone, unresponsive and you are half way over the pond. Doctors usually are happy to provide assistance and the medical kits have been totally upgraded. People often get confused about taking their meds because of the time change, rushing to the airport, etc. Then there are those who take their "anxiety" medication and consume alcohol. Whatever the reason, it very scary.
I hope she's okay.
Speaking as a flight paramedic.
I can see how there'd be an instinct to get on the ground ASAP, for the person who's sick. But it's even more important to keep a cool head, because it won't do her any good to get down sooner if the aircraft is damaged [or worse] from an imprudent landing.
I got to assist with a medical emergency on an American flight one time (I'm a paramedic). You'd be surprised how well-equipped an aircraft's emergency medical kit is.
I helped, RN, on a KLM flt when another passenger collapsed in the bathroom…sat for three hrs on the floor until we reached Amsterdam.Crew was very happy to have help..especially when over water. She had over medicated and every time she sat up she passed out.Got her safely off the plane and to the Emts….
9:00 Oh, they're gonna send the equipment!
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Oh dear. Hope he or she is okay!
Me too.
Like pro’s
Curious, why not land at a NY Airport (closer) given it was a medical issue ?
I guess it was company's decision.
Because it’s New York. LOL
Medlink and the Company would have made that call. I retired early as a pilot due to diabetes. She probably messed up her meds or didn't eat enough to offset the insulin she took. They mentioned insulin gel, that is used to treat low blood sugar. I sometimes go low when exercising but not low enough to cause symptoms. Once on a flight from TPA to CLT we had a pax have a Grand Mal seizure. We were about to divert into JAX when the pax came to and said don't divert, the seizures weren't a big deal for him and not unusual. We had a nurse on board who came up to the cockpit and talked to Medlink on the radio. Medlink assumes legal liability so they have to be pretty sure when they advise you not to land at the nearest suitable airport.
Also, patient probably has "people" in Boston if that's where she got on. They might be able to assist with medication list, and be able to get her to someone who can get her home. She wouldn't have had any of that if they'd landed in New York City.
Pretty much a toss-up. Almost equal distance to JFK or BOS.
So many professionals here. One thing I simply don’t understand is why pilots are constantly asked the exact same questions when handed off. They don’t even act like they’re confirming what they’ve already been told. It’s like, “oh yah btw this guy is an emergency aircraft. Later.” Then they ask all the same stuff again. I find this lack of communication disturbing. 🤨
Y’all ever put all your information into the automated system for 10 minutes just to be asked the same questions by the customer rep? That’s exactly what I hear on these kinds if emergencies.
Hi Matt. Ret Captain here. The reason is the division of airspace. First, high cruising altitudes vs lower cruising altitudes. Secondly, separate sectors may be in different states specially coastal regions. Lastly, near airports airspace can be further divided due to number of flights by sections of the compas, climbing/descending and close to airports there are approach controllers then the airport control tower. Sprinkle in extra superbly talented individual controllers and each one wants to help, somehow. Also, situations can be fluid with changing circumstances. Basic required data, fuel/souls on board, is for fire/rescue at airports so as to dispatch appropriate fire trucks and medical support. This was handled very well. Thanks
@@Rhaman68 Hey there. Thanks for the explanation.
I happen to be a pilot myself. I’m working on my CPL currently. So I understand being handed off from sector to sector, and transitioning to approach then tower etc. What I don’t understand is how such an important relaying of information seems non-existent at times. If the aircraft declares an emergency, then they should be the brightest blip on the screen. It should be a priority to ensure all details are accurately disseminated to every key holding agency involved. This business of getting sometimes major details incorrect after clearly being advised by the pilots is inexcusable. The job of the flight crew is to aviate and navigate first as we’ve all heard hundreds if not thousands of times. When the pilots are continually asked to repeat themselves, it detracts from their ability to focus on the emergency.
At the very least I would understand if ATC said, “We’ve been advised that you don’t need xyz. Is this still accurate? And just to confirm, you have 135 souls on board and 7,800lbs of fuel.” But instead of that, they always act like they’ve been told an emergency aircraft is inbound and that’s about it.
Well, personal data protection is very important. But, in good hands, I'd be happy to share. What if medics knew my history to wait me at the gate well prepared, while I lay being unconscious.
Oh wait, this is just what happened.
Hope the customer gets well soon.
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I just found this in my recommendations. Are you just copying VASAviation or is there a difference? The content looks *very* similar...
I just went to see what you were talking about, and this channel posted it "a day ago" and that channel posted it "15 hours ago." So using your logic, maybe it's the other way around?
another possibility is that they obtain the recordings from the same source(s), just have different uploading timetables, don't check if anyone else uploaded, and the similarities are just coincidental. This would go for You can see ATC, VASAviation or any other aviation channel.