Decent video and is better than the instructions that came with it. Stuff like direction of the support bar on top. Video was better at explaining that. The video was good when it stopped the video so you knew which screws to put where, but too fast to see what to do with them, ie the roller stuff at top. Other than that, going back and forth between the video and the booklet helped alot. That booklet had me lost a few times. The product itself is very nice. Hopefully will last a long time.
Thank you for your feedback! We're glad you found the video helpful and that it provided clearer instructions than the booklet. We take your comments seriously and will strive to improve the pacing in future videos to make it easier to follow along with each step, especially when it comes to handling roller components. Your satisfaction with the product means a lot to us, and we're committed to delivering high-quality items that stand the test of time. If you have any more suggestions or questions, please feel free to share them with us. We appreciate your support, and we hope you enjoy using your new product for a long time!
Thank you for bringing this to our attention. We appreciate your feedback and will ensure that it is relayed to the appropriate team for consideration in our next video update. If you require any further assistance, please do not hesitate to reach out to our dedicated customer support team at 1.866.839.2888 or via email at customerservice@ovedecors.com. We are committed to providing excellent service and would be delighted to assist you with your project if required.
Decent video and is better than the instructions that came with it. Stuff like direction of the support bar on top. Video was better at explaining that. The video was good when it stopped the video so you knew which screws to put where, but too fast to see what to do with them, ie the roller stuff at top. Other than that, going back and forth between the video and the booklet helped alot. That booklet had me lost a few times. The product itself is very nice. Hopefully will last a long time.
Thank you for your feedback! We're glad you found the video helpful and that it provided clearer instructions than the booklet. We take your comments seriously and will strive to improve the pacing in future videos to make it easier to follow along with each step, especially when it comes to handling roller components.
Your satisfaction with the product means a lot to us, and we're committed to delivering high-quality items that stand the test of time. If you have any more suggestions or questions, please feel free to share them with us. We appreciate your support, and we hope you enjoy using your new product for a long time!
Video slowed down a little would be nice to get a better visual of the parts.
Thank you for bringing this to our attention. We appreciate your feedback and will ensure that it is relayed to the appropriate team for consideration in our next video update. If you require any further assistance, please do not hesitate to reach out to our dedicated customer support team at 1.866.839.2888 or via email at customerservice@ovedecors.com. We are committed to providing excellent service and would be delighted to assist you with your project if required.