The Role of Clinical Operations and How To Manage Complex Service Organizations

Oak HC/FT Talent Partner Leah Scanlan speaks with three healthcare leaders responsible for designing, orchestrating and operating the clinical side of the business about the hallmarks of a successful clinical operations leader, striking the balance between clinical competence and business savvy, and prioritizing improvements to patient care while navigating staffing challenges in the current market. Guests included:
• Lindsay Sugden, Chief Clinical Operations & Learning Officer, Oak Street Health
• Maureen Clancy, Former Senior Vice President of Operations, Privia Health
• Matthew Press, MD, MSc, Physician Executive of Penn Primary Care & Medical Director of Primary Care Service Line, Penn Medicine

[@hospitaladministrator3359]

This was a really great interview.

[@nimnim1774]

Thank you 🙏🏽

[@richardblaise8931]

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