Chadwick model railways has had exactly the same problem. However, now you have made alterations to your model the shop will not accept it back for exchange or refund. Have a word with Chadwick, he's in the same boat, de railing and bits falling off
I haven't got an Accurascale 37 but I have had problems passing over switches and crossings if the coupling is fixed to rigidly it will foul the tension lock coupling (if you have retained them) and cause a derailment. 😊
I have watched so many videos illustrating problems with Accurascale diesels, I am surprised people are still buying them. The detail on them is magnificent, but what is the point of that if the diesel doesn’t run smoothly out of the box?
6 axler; all 6 axles geared? If so, friction in curve pushing 1st of 3rd axle out? I have that problem with NA Athearn blue box 6 axlers, where Kato's, Bowser's, Bachmann's go through them with no problems. What i did was drilled middle bearing in the truckframe to 1/8 of an inch, giving the ( geared ) middle wheel some play, as in upwards. Seemed to help sofar.
Thank you for your comment. I have checked the pickups and everything else but the problem turned out to be the sandpipes. Thank you colin All the best- col
Hi I can understand your frustration I’ve got 4 Accurascale 37 two sent back in November with running problems haven’t herd anything back yet the third one started having running problems a couple days ago and this morning the forth one sand pipe started catching on a joint in the track very frustrating still got one on pre order!!!!!!! Cheers Al
Totally relate to your pain with the 37! I had the same woes with the sandpipes snagging on things. I have third rail on most of the layout and the pipes were snagging on it, as well as bits of pointwork etc. Didn't have any derailments, but I got that horrid clicking noise as it was going round. I must admit in the end I ended up trimming them down, as they're hardly visible anyway and would probably end up being snapped off and possibly causing more damage. It raises an interesting point about how much detail is 'too much' for working models. If people want these to put in a display case and look at like a museum piece then I can understand the obsession with details, but for models that are running over pointwork and being handled regularly, I think some of these tiny detail parts are just more trouble than they're worth, and just add to the cost!
I'm starting to think that you can have too much detail if you are running your models. I am just as happy running my Mainline Mk1s from 1977 as I am running modern Bachmann coaches.
Hi, I feel your pain! I had to wait about the same length of time for mine too, D6702. I have to admit that nothing fell off mine, I believe the headcode boxes are supposed to come off so you can change the headcode to one that suites your loco, but they aren't supposed to fall off. I have had a sandpipe catch one point, not to the extent it derailed the loco like yours. I think once one catches something going in one direction it gets bent down and then is worse when you go in the opposite direction. I think you did the right thing to trim the sandpipes back a bit. Lets face it, once on the track you can hardly see the sandpipes anyway. Both loco and EMU look super additions to your layout.............All the best Dave.
When adding the third rail, there are some important things to remember. 1) the third rail is always on the opposite side to the platform in stations and 2) there is always (except in very special circumstances, usually in the throats of terminal stations) a break in the third rail at the tie bar end of points.This is to allow the collector shoes on the 'frog' side of a converging train to ride up smoothely onto the conductor rail.
Fabulous review . I think it may be to much detail on your br green 37 . I don't think you need all that small detail you carnt see . I personally prefer bachmann for quality & just enough detail for a working model 😊
Thank you for your comment. I have a perfectly flat layout and it was derailing at everypoint. I have fixed the issue by trimming back the sandpipes. All the best- col
Before anybody asks, the red line on the cantrail of the EMU is not a buffet. It is ladies only compartment that NSE introduced due to there being a series of murders on trains in London during the early 80s.
Hi, great video on an issue about too much detailing, my Accurascale class 97’s sand pipes are way too long, where as my class 37 Europhoenix is fine, great locos in general for the money but they are very delicate where as the Bachmann class 37’s very robust in my opinion, thanks for sharing.
I have 3 now the last one being 37001, The sand pipes do catch on a couple of areas of track, but it is the sand pipes mis shaped, the other two had loose cab windows. Though I`ve just bought two sound 37 bachmanns they are a lot noisier gearing and the sound is poor with rattling speakers and stopping with the sound on, The loco refuses to move again, so I can`t say either is worth there rrp, seems like a lot were built on a Friday
Ouch what a bag of problems Accurrascale have given you. I would reject it saying it was substantially defective, multiple parts falling off is a joke and get my money back. Watch the circa 2 week rejection limit for a full refund, don’t accept a credit. Why should you take the risk of gluing it back in, it would be difficult to enforce your consumer return rights if you got glue finger prints on the loco! A little trimming of the defective sand pipes could be argued you were covering for a quick remedy on one of their model’s defects and to get it back to specification! Bachmann I have found are brilliant, the only recurring weakness they have is their glazing glue deteriorates with age and the glazing occasionally falls out several plus years since manufacture. I for one will be avoiding Accurascale until they get their act together. Hope helps, nice layout. All the best Stephen
As the loco was running I was not going to send it back as it is unnecessary hassle it was a small fix. I do agree with you if I put it on the track and it didn't run i would have sent it straight back. Thank you for your comment Stephen. :)
If I were you I would have sent it back to the shop,the more people that return products the sooner manufacturers will get the point of only selling products that are fit for purpose. The cost and quality of product these days is disgraceful.
I totally agree, most modellers put it right themselves because they can or they don’t want to fuss about certain issues, I had issues with a Accurascale item a few months back, they sorted it for me as soon as they could with no fuss, it’s down to quality control which cost money to implement so companies rely on the fact training given to workers is of an acceptable standard, unfortunately some workers don’t care and can’t be bothered to flag an issue in the assembly process, this will end up with the customer because there is no quality control! Checking 1 out of 10 fully built items is very bad, it’s cost and corner cutting at its best, Hornby are the masters of this in my opinion.
@@Mossendrailway00 Hi, that is your choice, different workers assemble certain parts on different shifts, not all workers are the same, if every Accurascale loco had the same problem then it's a factory issue, to be fair some customers have never had an issue with any Accurascale products whilst some have had enough and won't buy anymore of their products so it's the luck of the draw, i've had minor issues with 2 products out of 14 over the years and they have happened this year with 1 x class 97 loco and 1 x FNA nuclear flask wagon, all sorted now without any complications.
Thank you for your comment, Yes i have seen the charlie Chadwick video as it has been suggested my multiple people. The problem was the sandpipes, However it has been fixed no problems since. All the best- col
I’ve had similar problems with my 2 Accurascale Deltics derailments,loss of power and details falling off . I had never looked forward to something arriving since my children arrived . No more Accurascale for me .
Thank you for your comment. I feel your pain I was in tears when my class 37 was derailing all the time but all is well now. All the best- col (I don't mind accurascale it has a good price for its amount of detail)
I have problems with the two i bought before Christmas. First was the Europhoenix Andromeda dcc ready loco, struggled to run in properly as it constantly derailed on hornby express points. No other locos derail. Then bought DRS enhanced livery dcc sound fitted to run on dc, my Bachmann sound fitted locos run and sound fine on my dc, but again derailing issues from Accurascale. The worst thing though is the sound fitted loco moves about 30cms and slows to a stop constantly. I dont know if its faulty or its because im running it on dc, but the Bachmann locos run perfectly.
My 37s are OK apart from one which when the sound started up it died. Got in touch with Accurascale who told me to adjust CV63 to 150. However my Deltic has the same problem as it keeps derailing at the same place.
I am DC not DCC, so unfortunately i am no good with the sound issues and for my derailing i cut back the sandpipes which has fixed the issue. All the best- col
Yes, if you check the back - to - backs with a calliper, my guess the measurement will be very close to what is the 00 standard of 14.5mm, Accurascale love that. Whereas the Backmann (and mostly the rest of R2R) probably comes in at 14.2mm or some such. Not a lot of difference but the tighter the B2B the less the side-play on each axle and the less latitude you have in running over medium radius points. Then all you need is some excess detail snagging at the wheels and of you come!
Hi, I have a large logo 37402, which did derail at first after I fitted the snowploughs. With yours derailing it could easily have been sandpipes catching the point. TBH without the snowploughs it ran well. Otherwise check back to backs check for debris in the points, check switch rails touch stock rails etc etc As the video has progressed it sounds like youve sorted it. Hoping thats helpful.
Think Peter Dixon of Torridend Road vid had this problem. He's done a couple of vids as he needed to dis assemble the bogies to cure it. Dont use super glue on the head code boxes if they have glazing in them. The super glue will make the glazing go cloudy.
I have D6704 and am one of the lucky ones, at least so far! It is a lovely model but I often wonder about the 'super-detailed' tag on a lot of modern models in general. On the whole, 'super-detailed' models attract a premium price and one wonders if those tiny extra details are actually worth it since they are prone to simply falling off in spite of careful handling. Who else hesitates when they remove a new model from the packaging? As for most of the separate detail packs that come with many models, for me, forget it. They are often simply too small to even handle. There has to be a cost element to all this fine detail so is it really worth it? Possibly controversially, I believe there is a case for something like the Hornby Railroad range. Accurascale are unique in that they are producing 'super-detailed' models at great prices, notwithstanding various quality control issues. Hopefully they will learn from this. In terms of value alone, other manufacturers should take note.
Hi, I had issues with my accurascale 37, Lord Hinton jumping on points, I checked the wheel widths, and they were all different, Soon as I reset them all it now runs great
I understand your disappointment. I have models from both brands. Personally, I prefer models from Bachmann. I discover your channel today and I have subscribe. 👍😃
Hello. My advice would be to return it, but since you've already modified it, I fear the seller would not accept it. Perhaps the best course of action would be to contact Accurascale directly, explain to them the issues you are having, and perhaps they will be able to help. I suggest you make the point that your Bachmann 37 is perfectly happy on your layout. Nevertheless, it looks superb in its original green livery and split headcode boxes.
Yours is a very strange report. I have two of them and so far have had no problems. My curves are all 4th radius or larger. I’ll be very interested to understand your solution. I will say that some of my locos don’t like certain combinations of track or 3rd rail or super elevation or incline or something. Be careful with adding 3rd rails. Certain locos hit them either bogies like Hornby class 50s. cheers, Rob
I have a class 37 by the old Tri-ang it was bought apx 1970s it now on motor 3 and only has 4 wheels trailing due to a lot of solder but it has been fab and still go's well cost me £5.75p new. i also have a Lime 37 and much younger but not as good as the old Tri-ang and it Wheel were more to scale than all the other Tri-ang 00 of the time .
Its an Accurascale, My Deltic was the same and it went back to Accurascale. When it came back it was worse, I tried trimming parts that were fouling and then it had no resemblance to a deltic so it ended up in the bin. Most dissapointing, I am no longer a customer of Accurascale
Just watched your video and then after noticed someone else has posted a video referring to the same issue re Accurascale - Chadwick Model Railway if that helps. Someone was saying it was a bad batch of parts - with inconsistent sizes.
Thank you for your comment. That is too much hassle for me, from what I've heard from the comments on my video there has been very frequent issues with the class 37 that have been fixed by trimming the sandpiped so that is what i have done and now it runs smoothly.
Had the same issues with my 37. I solved it....by sending it back and getting a refund. I bought a bachmann 37 instead. You shouldn't have to glue, cut off, or modify a new model.
My 37 had one wheelset's back-to-back nearly 1mm too wide. I finished adjusting it about an hour ago. Managed to have one small part fall off and another break. I think they will be easy fixes, but you shouldn't have to do that on a new loco. Aside from that, I think it is a great model.
I’ve got the Accurascale 37 in a different livery. I wish I’d got your livery now. Lovely EMU by the way. Lucky man. My mrs gor me socks for Christmas 😂. Is it a Bachmann?
@@Mossendrailway00 I’m thinking about going to Bachmann in future. Accurascale are a bit better detailed, but not as reliable. I could be wrong. I often am haha.
Check the sandpipes. Then check the back to backs. Also check your track. These models are not made as tolerant as the likes of bachmann with regard to slightly dodgy track
hi i keep telling people stopping buying Accurascale there cheap for a reason you got a customers returns i know some one who works in dispatch department stay with Bachmann you pay for what you get i never want a Accurascale model
Thank you for your comment. I personally think Accurascale is good as the prices are relatively low for a highly detailed loco. The Bachmans are brilliant but way too expensive.
Don't understand why you didn't send it back, rather then compromise the looks. Every maker has the odd duff model and if you ask, you'll naturally get a bias towards others with this problem, so you're not really doing anything other than confirming an issue. Sounds like it was damaged in the box to me.
@@Mossendrailway00 There are consumer rights for a reason. Is you choose not to make use of them just get on with it. You have a problem, the solution is staring you in the face, return it. Instead you modify the model and deny the company the ability to put it right 🤷🏻♂️
Chadwick model railways has had exactly the same problem. However, now you have made alterations to your model the shop will not accept it back for exchange or refund. Have a word with Chadwick, he's in the same boat, de railing and bits falling off
Thank you for your comment. I have sorted the problem with my sandpipes and it now works brilliantly.
I haven't got an Accurascale 37 but I have had problems passing over switches and crossings if the coupling is fixed to rigidly it will foul the tension lock coupling (if you have retained them) and cause a derailment. 😊
My problem was just the sandpipes thanks for your comment.
@@Mossendrailway00 At least you have sorted it out.
I have watched so many videos illustrating problems with Accurascale diesels, I am surprised people are still buying them. The detail on them is magnificent, but what is the point of that if the diesel doesn’t run smoothly out of the box?
Thank you for your comment. I agree they must run well on all sorts of tracks fresh out the box is a must on a loco.
6 axler; all 6 axles geared? If so, friction in curve pushing 1st of 3rd axle out?
I have that problem with NA Athearn blue box 6 axlers, where Kato's, Bowser's, Bachmann's go through them with no problems.
What i did was drilled middle bearing in the truckframe to 1/8 of an inch, giving the ( geared ) middle wheel some play, as in upwards.
Seemed to help sofar.
Good idea but it turned out to be an issue with the sandpipes. Thanks. All the best-Col
That green thirty seven is a thing of beauty to look at , hope everything runs well now .
I totally agree she is wonderful now.
The driven central wheel on the bogies provide a fulcrum to rock the bogie on convex track unevenness.
I haven't thought about that thank you for your comment.
I havent read all the comments but my 37 had a pick up out of place. Check that the pick ups all rub on back of wheels.
Thank you for your comment. I have checked the pickups and everything else but the problem turned out to be the sandpipes. Thank you colin All the best- col
Hi I can understand your frustration I’ve got 4 Accurascale 37 two sent back in November with running problems haven’t herd anything back yet the third one started having running problems a couple days ago and this morning the forth one sand pipe started catching on a joint in the track very frustrating still got one on pre order!!!!!!! Cheers Al
I feel your pain Al I cut all my sandpipes off and that has seemed to do the trick. Thank you for your comment. Happy new year - Col
I to had to cut back the sand pipes that seemed to do it for me
Thank you for your comment. that was my problem exactly. All the best- Col
Totally relate to your pain with the 37! I had the same woes with the sandpipes snagging on things. I have third rail on most of the layout and the pipes were snagging on it, as well as bits of pointwork etc. Didn't have any derailments, but I got that horrid clicking noise as it was going round. I must admit in the end I ended up trimming them down, as they're hardly visible anyway and would probably end up being snapped off and possibly causing more damage. It raises an interesting point about how much detail is 'too much' for working models. If people want these to put in a display case and look at like a museum piece then I can understand the obsession with details, but for models that are running over pointwork and being handled regularly, I think some of these tiny detail parts are just more trouble than they're worth, and just add to the cost!
I'm starting to think that you can have too much detail if you are running your models. I am just as happy running my Mainline Mk1s from 1977 as I am running modern Bachmann coaches.
Thank you for your comment. I agree with you if the detail compromises the running of the loco it should not be there.
The sandpipes on my Accurascale 37 did the same thing I trimmed them back a little problem sorted
I agree i'm glad we're are both sorted. Thank you for your comment.
Hi, I feel your pain! I had to wait about the same length of time for mine too, D6702. I have to admit that nothing fell off mine, I believe the headcode boxes are supposed to come off so you can change the headcode to one that suites your loco, but they aren't supposed to fall off. I have had a sandpipe catch one point, not to the extent it derailed the loco like yours. I think once one catches something going in one direction it gets bent down and then is worse when you go in the opposite direction. I think you did the right thing to trim the sandpipes back a bit. Lets face it, once on the track you can hardly see the sandpipes anyway. Both loco and EMU look super additions to your layout.............All the best Dave.
Thank you for your comment Dave. I totally agree its running well now. :)
There are plenty of videos detailing all sorts of similar problems with these locos.
I know that now cheers for the advice.
A tiny sliver of Blu Tac should keep the head code box in.
Thanks for the tip I wont use super glue anymore.
also not all engine manufactor use the same wheel size
That is new to me thank you I have tested the back to back's and all was Ok.
When adding the third rail, there are some important things to remember. 1) the third rail is always on the opposite side to the platform in stations and 2) there is always (except in very special circumstances, usually in the throats of terminal stations) a break in the third rail at the tie bar end of points.This is to allow the collector shoes on the 'frog' side of a converging train to ride up smoothely onto the conductor rail.
Thank you very much for the advice I will make sure I do that.
Fabulous review . I think it may be to much detail on your br green 37 . I don't think you need all that small detail you carnt see . I personally prefer bachmann for quality & just enough detail for a working model 😊
Thank you for your comment. I think you are right but I do like accurascale.
lots f people have had problems with this class 37, have a look at Charlie at Chadwick model railway ,as he has had a lot of problems with his.
I have looked at charlie at chadwick. thank you for your comment. Mine runs smoothly now.
Charlie at chadwick explored the derailing. His was due to the lack of float in the centre axles, and a slight hump in his track at certain places.
Thank you for your comment. I have a perfectly flat layout and it was derailing at everypoint. I have fixed the issue by trimming back the sandpipes. All the best- col
Before anybody asks, the red line on the cantrail of the EMU is not a buffet. It is ladies only compartment that NSE introduced due to there being a series of murders on trains in London during the early 80s.
Thank you for your comment. I knew of the problem in the 80's but i didn't know the red line meant that.
I was on the Southern when they introduced it, it was only on the South Eastern section though.
Hi, great video on an issue about too much detailing, my Accurascale class 97’s sand pipes are way too long, where as my class 37 Europhoenix is fine, great locos in general for the money but they are very delicate where as the Bachmann class 37’s very robust in my opinion, thanks for sharing.
I am agrea with you. 👍😃
Thank you for your comment. I totally agree with you all the best- col
I have 3 now the last one being 37001, The sand pipes do catch on a couple of areas of track, but it is the sand pipes mis shaped, the other two had loose cab windows. Though I`ve just bought two sound 37 bachmanns they are a lot noisier gearing and the sound is poor with rattling speakers and stopping with the sound on, The loco refuses to move again, so I can`t say either is worth there rrp, seems like a lot were built on a Friday
Thank you for your comment. I think you might be right friday's are very good hahaha.
Ouch what a bag of problems Accurrascale have given you. I would reject it saying it was substantially defective, multiple parts falling off is a joke and get my money back. Watch the circa 2 week rejection limit for a full refund, don’t accept a credit. Why should you take the risk of gluing it back in, it would be difficult to enforce your consumer return rights if you got glue finger prints on the loco! A little trimming of the defective sand pipes could be argued you were covering for a quick remedy on one of their model’s defects and to get it back to specification! Bachmann I have found are brilliant, the only recurring weakness they have is their glazing glue deteriorates with age and the glazing occasionally falls out several plus years since manufacture. I for one will be avoiding Accurascale until they get their act together. Hope helps, nice layout. All the best Stephen
As the loco was running I was not going to send it back as it is unnecessary hassle it was a small fix. I do agree with you if I put it on the track and it didn't run i would have sent it straight back. Thank you for your comment Stephen. :)
If I were you I would have sent it back to the shop,the more people that return products the sooner manufacturers will get the point of only selling products that are fit for purpose. The cost and quality of product these days is disgraceful.
I totally agree, most modellers put it right themselves because they can or they don’t want to fuss about certain issues, I had issues with a Accurascale item a few months back, they sorted it for me as soon as they could with no fuss, it’s down to quality control which cost money to implement so companies rely on the fact training given to workers is of an acceptable standard, unfortunately some workers don’t care and can’t be bothered to flag an issue in the assembly process, this will end up with the customer because there is no quality control! Checking 1 out of 10 fully built items is very bad, it’s cost and corner cutting at its best, Hornby are the masters of this in my opinion.
Thank you for your comment. I don't agree, it ran well on the straight however only derailed on points so it could be fixed and i'm happy with that.
@@Mossendrailway00 Hi, that is your choice, different workers assemble certain parts on different shifts, not all workers are the same, if every Accurascale loco had the same problem then it's a factory issue, to be fair some customers have never had an issue with any Accurascale products whilst some have had enough and won't buy anymore of their products so it's the luck of the draw, i've had minor issues with 2 products out of 14 over the years and they have happened this year with 1 x class 97 loco and 1 x FNA nuclear flask wagon, all sorted now without any complications.
Nice video, have you seen the video by Charlie Bishop of Chadwick MR? He did a review as he suffered the same problems
Thank you for your comment, Yes i have seen the charlie Chadwick video as it has been suggested my multiple people. The problem was the sandpipes, However it has been fixed no problems since. All the best- col
I’ve had similar problems with my 2 Accurascale Deltics derailments,loss of power and details falling off . I had never looked forward to something arriving since my children arrived . No more Accurascale for me .
Thank you for your comment. I feel your pain I was in tears when my class 37 was derailing all the time but all is well now. All the best- col (I don't mind accurascale it has a good price for its amount of detail)
I have problems with the two i bought before Christmas. First was the Europhoenix Andromeda dcc ready loco, struggled to run in properly as it constantly derailed on hornby express points. No other locos derail. Then bought DRS enhanced livery dcc sound fitted to run on dc, my Bachmann sound fitted locos run and sound fine on my dc, but again derailing issues from Accurascale. The worst thing though is the sound fitted loco moves about 30cms and slows to a stop constantly. I dont know if its faulty or its because im running it on dc, but the Bachmann locos run perfectly.
If it runs and stops it’s dodgy motor problem, you need to send it back. Watch the video by Torridon Road
Thank you for your comment. I have a DC layout so I don't know about DCC. Charlie at chadwick has the same problem as you view his channel for advice.
My 37s are OK apart from one which when the sound started up it died. Got in touch with Accurascale who told me to adjust CV63 to 150. However my Deltic has the same problem as it keeps derailing at the same place.
I am DC not DCC, so unfortunately i am no good with the sound issues and for my derailing i cut back the sandpipes which has fixed the issue. All the best- col
@@Mossendrailway00 looked at my deltic but it doesn't have sandpipes
Yes, if you check the back - to - backs with a calliper, my guess the measurement will be very close to what is the 00 standard of 14.5mm, Accurascale love that. Whereas the Backmann (and mostly the rest of R2R) probably comes in at 14.2mm or some such. Not a lot of difference but the tighter the B2B the less the side-play on each axle and the less latitude you have in running over medium radius points. Then all you need is some excess detail snagging at the wheels and of you come!
The back to backs were between 14.5 and 14.3 but after the sandpipes were cut it worked with no problems. Thank you for your comment Chris.
You could have a loco hauled emu like a class 33
Thank you for your comment i could because i do have a class 33 locomotive.
You’d think they’d be factory tested! Very disappointed with many models these days and their functionality
Thank you for your comment. You would have thought so wouldn't you. :)
Charlie of Chadwick fame has been having similar issues with his Accurascale 37.
Thank you for your comment. I am aware, and have seen the video as it has been advised, thank you for the suggestion and help. All the best- col
Hi, I have a large logo 37402, which did derail at first after I fitted the snowploughs. With yours derailing it could easily have been sandpipes catching the point. TBH without the snowploughs it ran well. Otherwise check back to backs check for debris in the points, check switch rails touch stock rails etc etc
As the video has progressed it sounds like youve sorted it. Hoping thats helpful.
Thank you for your comment. I have checked my track, and all is well it was the sandpipes. I am so relived. :) all the best- col
Think Peter Dixon of Torridend Road vid had this problem. He's done a couple of vids as he needed to dis assemble the bogies to cure it. Dont use super glue on the head code boxes if they have glazing in them. The super glue will make the glazing go cloudy.
Thank you for your comment. I will have to look into that thank you.
I have D6704 and am one of the lucky ones, at least so far! It is a lovely model but I often wonder about the 'super-detailed' tag on a lot of modern models in general. On the whole, 'super-detailed' models attract a premium price and one wonders if those tiny extra details are actually worth it since they are prone to simply falling off in spite of careful handling. Who else hesitates when they remove a new model from the packaging? As for most of the separate detail packs that come with many models, for me, forget it. They are often simply too small to even handle. There has to be a cost element to all this fine detail so is it really worth it? Possibly controversially, I believe there is a case for something like the Hornby Railroad range. Accurascale are unique in that they are producing 'super-detailed' models at great prices, notwithstanding various quality control issues. Hopefully they will learn from this. In terms of value alone, other manufacturers should take note.
Thank you for your comment, I like the detail but it must not compromise the running of the loco as mine did and must be a fair price.
Hi, I had issues with my accurascale 37, Lord Hinton jumping on points,
I checked the wheel widths, and they were all different,
Soon as I reset them all it now runs great
Thank you for your comment.That is brilliant to hear i'm glad all is well.
Check the wheel spacings are correct. This usually solves the issue 👍
Thank you for your comment. I did all is well.
I understand your disappointment. I have models from both brands. Personally, I prefer models from Bachmann. I discover your channel today and I have subscribe. 👍😃
Thank you for your comment and thank you for subscribing. I personally prefer accurascale it looks spectacular. :)
Hello. My advice would be to return it, but since you've already modified it, I fear the seller would not accept it.
Perhaps the best course of action would be to contact Accurascale directly, explain to them the issues you are having, and perhaps they will be able to help. I suggest you make the point that your Bachmann 37 is perfectly happy on your layout.
Nevertheless, it looks superb in its original green livery and split headcode boxes.
Thank you for your comment. The locomotive works so I did not feel the need to send it back as it worked perfectly on the straights.
Yours is a very strange report. I have two of them and so far have had no problems. My curves are all 4th radius or larger. I’ll be very interested to understand your solution. I will say that some of my locos don’t like certain combinations of track or 3rd rail or super elevation or incline or something. Be careful with adding 3rd rails. Certain locos hit them either bogies like Hornby class 50s. cheers, Rob
Thank you for your comment Rob. I have a class 50 so I will check when I do my 3rd rail. Thanks
I have a class 37 by the old Tri-ang it was bought apx 1970s it now on motor 3 and only has 4 wheels trailing due to a lot of solder but it has been fab and still go's well cost me £5.75p new. i also have a Lime 37 and much younger but not as good as the old Tri-ang and it Wheel were more to scale than all the other Tri-ang 00 of the time .
Thank you for your comment. I have older models myself that still run great.
Its an Accurascale, My Deltic was the same and it went back to Accurascale. When it came back it was worse, I tried trimming parts that were fouling and then it had no resemblance to a deltic so it ended up in the bin. Most dissapointing, I am no longer a customer of Accurascale
Thank you for your comment. That is devastating to hear.
@@Mossendrailway00I’ve had loads of problems with Accurascale as well - very disappointed
Just use some wood glue to keep the code box in place. Then it can be taken back out again. With the derailing, are all wheels in gauge?
Thanks for the tip I will next time.
Just watched your video and then after noticed someone else has posted a video referring to the same issue re Accurascale - Chadwick Model Railway if that helps. Someone was saying it was a bad batch of parts - with inconsistent sizes.
Thank you for your comment. My problem was with the sandpipes but the issue has been fixed thank you. All the best- col
Have you checked the back to back distances between the wheels.
Yes the back to backs were 14.4 to 14.5 and i thought that was ok. Thank you for the advice. All the best- Col
Hi if the 37 isn't up to par sent back to accurscale as the customer service is very good.
sent my 37 back after just one week ....in october ...still waiting £169 wasted ,, give me bachmann anyday ..
Thank you for your comment. That is too much hassle for me, from what I've heard from the comments on my video there has been very frequent issues with the class 37 that have been fixed by trimming the sandpiped so that is what i have done and now it runs smoothly.
Accurascale, stop counting your profits and get these issues sorted! You going to lose a lot of customers otherwise.
I like accurascales prices but their models do need to improve their running on all sorts of tracks.
Had the same issues with my 37. I solved it....by sending it back and getting a refund. I bought a bachmann 37 instead. You shouldn't have to glue, cut off, or modify a new model.
Thank you for your comment. I agree with you, you should not have to do that. P.s I have a Bachman. All the best- col
Charlie at chadwick has had issues with his 37 too have u seen his video..
Thank you for your comment. I have been advised to him and have fixed the issue all is well all the best- col
As others have mentioned, perhaps you should check the back-to-back measurements of the wheels - out of gauge wheels don't like points.
My 37 had one wheelset's back-to-back nearly 1mm too wide. I finished adjusting it about an hour ago. Managed to have one small part fall off and another break. I think they will be easy fixes, but you shouldn't have to do that on a new loco. Aside from that, I think it is a great model.
Thank you for your comment. I did that first all was OK its the clicking noise that made me realize it was the sandpipes.
Thank you for your comment i'm glad you have sorted your issues its a fantastic loco but has its minor setbacks.
Look up Chadwick Model Railway... he has recently reviewed this locomotive and it's derailing issues.
Thank you for your comment. I am aware of this, and have seen the video thank you for the advice and help. All the best- col
Chadwick model railway has had same problems with it
Thank you for your comment. We figured out it was a problem with the sandpipe and it has been fixed all is well.
I’ve got the Accurascale 37 in a different livery. I wish I’d got your livery now. Lovely EMU by the way. Lucky man. My mrs gor me socks for Christmas 😂. Is it a Bachmann?
Thank you for your comment. I would have been disappointed with socks too hahaha. :)
@@Mossendrailway00 they do come in handy haha
They do indeed 😂
It is a Bachmann by the way.
@@Mossendrailway00 I’m thinking about going to Bachmann in future. Accurascale are a bit better detailed, but not as reliable. I could be wrong. I often am haha.
Read Carlie Bishop's problems with his 37 on Chadwick.
Thank you for your comment. I have seen charlies video thank you for the advice. All the best-Col
What radius are your curves. is there a incline on the curves or a upclines
There are no inclines, it is a perfectly flat layout and they are at least second radius and above. All the best James thanks.
Check the sandpipes. Then check the back to backs. Also check your track. These models are not made as tolerant as the likes of bachmann with regard to slightly dodgy track
Thank you for your comment I checked back to backs first, all was Ok.
Sorry. That should read 'Charlie'.
hi i keep telling people stopping buying Accurascale there cheap for a reason you got a customers returns i know some one who works in dispatch department stay with Bachmann you pay for what you get i never want a Accurascale model
Thank you for your comment. I personally think Accurascale is good as the prices are relatively low for a highly detailed loco. The Bachmans are brilliant but way too expensive.
Is it heljan i say this before seeing video lol
No its a class 37 accurascale and a EMU is Bachmann.
Don't understand why you didn't send it back, rather then compromise the looks.
Every maker has the odd duff model and if you ask, you'll naturally get a bias towards others with this problem, so you're not really doing anything other than confirming an issue.
Sounds like it was damaged in the box to me.
Thank you for your comment I don't agree sending it back causes unnecessary hassle.
@@Mossendrailway00 There are consumer rights for a reason. Is you choose not to make use of them just get on with it. You have a problem, the solution is staring you in the face, return it. Instead you modify the model and deny the company the ability to put it right 🤷🏻♂️
Hand held cams sucks
What a shame, I only have a phone to film as i am relatively new to youtube.