How to service a hoover candy condenser tumble dryer
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- Опубликовано: 19 окт 2016
- In this video repair manual, I will show you how to find the faults and diagnose the problems like Belt, Fan, Bearing, Motor, Capacitor, Pressure Switch, float switch, drum, Wheel, ntc, sensor, thermostat, Thermal Limiter, 1930 H7, Door Duct Seal, Filter, Water Container Valve, Condenser.
It will help you replace parts. Can be used on models below.
Hoover
ABH, NV, CDV, CIV, HDV, HNV, TVE, VHC
Candy
CDV, CIV, EVOC, GOC
Plus some Maytag, Helkama, Kelvinator, Otsein, Teka, Terzismo, Zerowatt Models.
Tutorial: www.how-to-repair.com/help/how...
🛒 * Tumble Dryer Parts*
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🛒 Candy tumble dryer parts for all models
repairpartsteam.co.uk/en/cand...
🛒 Hoover tumble dryer parts for all models
repairpartsteam.co.uk/en/hoov...
🎥 Complete list of all videos for Hoover and candy tumble dryers
• Hoover Candy tumble dryer
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Absolutely amazing video. Part cost me £9.50 and I managed to do it all myself. Impressed myself and my husband. Can't thank you enough
1000 thank yous. My friend and I were able to diagnose and replace a faulty capacitor thanks to your video. Two 50 year old women with limited DIY skills!!!! You rock! and so do we. lol
Exactly like Jonathan mentioned below. My Hoover was ever so slightly different from this candy with just a few tiny differences but this video gave me the confidence to swap the capacitor. Great example of what RUclips is made for
Thank you so much. The capacitor had died in our tumble dryer and thanks to this video I could accurately disassemble the tumble dryer. Replace the faulty capacitor with a new one and reassemble the tumble dryer myself. This saved me having to call out a professional and saved me a fair amount of money.
Very well made, very informative, excellently talked through point by point. Will definitely use your videos again.
Thanks again, Chris
Thank you very much. I changed the capacitor on my tumble dryer and I don't think I would dared to try if I hadn't had your video. There was minor differences with my model but I worked out how to handle them. You are angels. So kind of you to make this information available to everyone for nothing
Thank you. From diagnosing a faulty solenoid , purchasing from you and receiving it very quickly, to using your videos as an instructional. Candy condenser dryer now working as it should.
Thanks to 2 videos of yours I was able to quickly disassemble my dryer, change the capacitor and put everything back together in less than 2/3 hours!
I was asked 130£ to come and check it but I’m broke broke. So you saved me. Thanks for sharing your knowledge for free
It was a pleasure. Thanks please remember to subscribe as that's is was keeps this channel going. Thanks 👍
Just replaced the capacitor on our newer model Candy tumble dryer. This video was very informative, despite the slight difference between models (ridged drum to guide the belt), we replaced it and reinstalled the drum with the belt still in place.
A lot of swearing was used.
But we got there in only three hours! So thank you for the video it was very helpful.
You sir are a star! I replaced my capacitor today in my candy dryer and saved a fortune thanks to you. 🙏
Glad I could help Thanks 👍 for watching and please remember to subscribe to the Channel as that's what keeps us going in able to make the video for you
Great video changed my capacitor after watching this video 👍
But now the water is not draining into the door tank but out the bottom of my dryer any advice plz
Hvala na prilogu. Objašnjeno je u detalje. Pozdrav iz B&H, Banja Luka. 👋
Thanks for the contribution. It is explained in detail. Greetings from B&H, Banja Luka.
Excellent how to. Highly recommended.
Thankyou For leaving a comment this is for you ruclips.net/user/shortse432SAb2g08 please remember to subscribe as that's is was keeps this channel going. Thanks 👍
Brilliant, step by step video. Thank you. I had a gunked up float switch issue - would never have found it without this video! Shame the manufacturer doesn't build an inspection plate onto machine for easier access to components. or maybe there just isn't room? Ah well, why do things the easy way when you can do them the hard way!
Thank you for your videos! Replaced my capacitor and it is working again. Although I did have 2 leftover screws. Could not figure out where they went. The belt was tricky getting back on.
Hi thanks a lot for your comment and I'm glad it helped. It would be really helpful for me to get my video shared and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇
Awesome video! Capacitor had gone in mine. it was reading 1.3uF instead of 7uF. I managed to change it without removing the drum, although I did remove the fan. A bit fiddly getting two arms in there to deal with the capacitor, but a lot less hassle than removing and re-fitting the drum. I found it helped a lot to put the machine up on a table and tilt it backwards so I could get both arms in there.
Thanks so much. Probably the most helpful video I have used on RUclips. I tool it all apart and put it back together and it worked first time!!!
Thank you for the precise instructions and clear demonstration on video. Help me a lot to diagnose the root cause and to replace failed capacitor disassembling almost the whole device.
Very good. I change capacitor (7uF) and now it works again. Video was very helpful, no need to guessing how to disassemble machine. Thanks.
Thanks to you, I have now just fixed my tumble dryer. had to remove the front and the drum, etc to get to the sump for the water tray - it contained so much muck it was tripping the 'container full' solenoid switch. It's working fine now. Nice one.
I think this is what's wrong with mine. Going to strip it soon.
Very informative. Just replaced the capacitor on a hoover tumble dryer purchased at an auction site sold as seen. Now working perfectly, saved a fair bit.
Mike Gullick did you have to remove the drum?
To the person that asked. I managed to replace the capacitor without removing the drum. It was extremely fiddly. Just used the capacitor of an old servis machine. It was rated at 8 uf but did the job.. ( should have been 7uf)
Thanks to this video I was confident enough to check and service the front bearings. Turns out they only had some residue/swalf/bits from I think the drum belt as it's starting to perish.
Just saved myself a callout charge + labour, and a 💯 guarantee that I'm not having my pants pulled down.
Thanks for posting this video 👍
Glad I could help Thanks 👍 for watching and please remember to subscribe to the Channel as that's what keeps us going in able to make the video for you
Fantastic video. Very well explained & we've fixed our tumble dryer!!!
Got the spare from you guys too.
Thank you very much :)
Great video, just replaced the felt belt between the drum and plastic casing.
Really Helpful Vid... I sourced the replacement capacitor from HTR & fitted it myself in around 90 mins. Dryer up n running again for less than £20. Keep up the good work folks.
I'm glad I could help you please remember to subscribe to the channel as that's what keeps us going and able to make these videos for you
What a great video. It's consise and clear yet usefully in-depth :)
I must also add that now the dryer is repaired thanks to your help : ).
Informative video. Few points that I did differently. Didn't unplug any wiring except the bottom sensor. Didn't pull out the drum all the way out, but just enough to access the capacitor and undo the nut and plugs. What a horrible maintenance design, obviously deliberately so. Hardest part was to screw the drum back into the chassis. Really need a 2nd pair of hands for the alignment. The back chassis didn't have the bearing hole you see in your video. Thank you though I got it all working again! Saves on a brand new dryer!
Was so good of you to take time out to make this video. Thanks to you sharing your knowledge i have fixed my dryer. 😁👍
thanks how to repair ... just replaced capacitor and it's working great now .....
Excellent video, just like to add that you can change the capacitor without taking the drum out by accessing it from the front right hand air duct, it is tricky though but you can do it without stripping down the whole machine. Please remember to unplug the machine and discharge the capacitor before getting your hands in as the capacitor can retain a charge
Fantastic video, I could never have dismantled it without your help. I've just ordered a capacitor from you, ...thanks again
Glad I could help Thanks We now have Live Q@A's weekly on our live Show , see our home page ruclips.net/user/How-2-repair for the next date
Great video. Thanks a mill. V clear and useful. Love not having to get a new dryer. Got it sorted!
Great video just removed the capacitor through the fan assembly very cramped space but didn't have to take the hole thing apart thanks to your video.
Iam Glad we could help you
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Paul... your worth millions..thanks...can you do a candy/hoover heat pump vid please.....
Unfortunately I was not able to remove the belt and then I called the technician 😢 Anyway, thanks a lot for helping me trying…👍🏻
Very helpful- thanks. Managed to change the capacitor.
Iam Glad we could help you
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Great video - second time I've taken mine apart. The capacitor went the first time and PCB and NTC sensor this time. Still cheaper than replacing the whole thing.
Hello there...
I've lost power to display...could this be faulty PCB?
excellent video...just changed the capacitor in mine...working perfect...thank you
Iam Glad we could help you
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Thanks for an excellent instructional video. Top marks for NOT having annoying background music which would've ruined your clear instructions!
Glad it helped Thanks please remember to subscribe as that's is was keeps this channel going. Thanks 👍
@@How-to-repair Will do and will sub.
Helped me greatly do it myself
Thanks...helped a lot...works again...saved a Lot of money
It's very nice, I love it, thanks a lot. (Thailand)
thanks to you i repaired wather pomp line :)
Gracias por tu vídeo, pude arreglar la secadora , saludos desde España 👍
Thank you very much indeed good Sir !!! Fascinating and informative !!
Thank you so much. What will European dryers do without The Britisch!!! Changed The capacitor without Talking out the drum.
This video is absolutely awesome. It gave me the confidence to strip down my tumble dryer (Hoover VHC391T 9KG Load Condenser Tumble Dryer) so that I could replace the motor capacitor -- shame I had to disassemble the dryer into what seemed to be parts everywhere -- just to get access to the capacitor. The good thing about the strip down was I was able to clean my dryer of all the dust and fluff that had gotten into parts never seen. One question though -- I ordered a new 7.5uF capacitor but cannot remember which wires connect to which terminal. There are 2 wires, one a red wire, the other a blue wire. Does it matter which color goes on which terminal?
replaced capacitor working perfect thanks again
Hi - did you have to remove the drum in order to replace kthe capacitor? Thanks
Hi. Many thanks - really helpful - I just changed the capacitor (for £5) on this maching and it saved me hundreds and helped the environment too. Was going to buy you a beer, however the link doesn't work!?
I Change the capacitor.very happy.thanks
Iam Glad we could help you
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none of this is the issue with mine, the grey cable at the back that plugs in has melted, I'm going to just replace that and see if it is okay, it runs perfectly but has melted through my extension lead! Glad I saw it and removed it when I did otherwise I imagine a fire could have occurred!
Hi @king0vdarkness thanks a lot for your comment. It would be really helpful for me to get my video seen, as I'm no IT expert, to either share the channel or at least post it to your friends. My videos might not be RUclips superstars, but they save Appliances from the scrapheap. Share and help us fight appliance waste! Please remember to subscribe to our channel, as that really helps us 😇
Since we work very hard in our warehouse making free video guides for you all on appliances, we always appreciate a beer, offering a choice of single or round beer. www.how-to-repair.com/help/buy-paul-a-beer/ Thanks 👍
Excellent video, I repaired my tumble dryer thanks to you. Keep with the good work !
very helpful and well presented
Iam Glad we could help you
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Great video. Thanks.
Thank you,got capacitor out,not to put it all back together, great video
Can you do us a favour and please share this video on your timeline Facebook twitter etc .
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Thanks for this, helped me out loads.keep up the good work m8
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Is it possible to change the felt seal without taking everything apart? Helpful video thanks
hi there, amazing vid. How do we replace a capacitor in a washing machine (Indesit)? Will it be in the same place? (engine is on but there is no spin)? TY!!
Hello! Your video is amazing. My candy evoc 580b started smelling smoke and stopped. now it works for 1 min, then stops and all the red lights are flashing. Is it worth trying to fix it?Thank you!
Hi I have a noise issue with my hoover visionHD condenser dryer VHC 680C. It is now making an on off squeal. Will happen constant for a minute then stop and start again. Any ideas what I should be looking at or replacing in this instance? I've so far replaced the motor capacitor and had to replace the relay which I bought from your good selves.
Hi excellent video, I seem to have a power fault. Power getting to the board ... but then nothing. I’ve tested the two heater thermostat.... they seem fine. Would this indicate a circuit board fault?
How do I set up this machine to drain into the door tank versus the drain hose. My drain hose has come off where does it connect to the machine. Thanks for this vid has got me a fair way but dont know where this hose connects to. Thanks....
Excellent video, problem I can't see which side of the capacitor is -ve or +ve, it doesn't seem to be marked on them. Help
Great video with lots of help. Now! I needed to change my capacitor and heater thermostat. I ordered the wrong capacitor, mines was a 7uf and I got a 8uf instead. Fitted it and it works, new thermostat changed over. I’ve put it all back together and on first test there is a little burning smell. Is that common when cleaning all out etc, could it be the heater getting used to new thermostat or is it the capacitor??? Ideas thank you
Iam Glad we could help you. If you ever need help please use our site for 24 hour response www.how-to-repair.com/help/contact-us/
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Thanks for the video, I have a quick question... what would be the problem if the filter alarm is always on even after cleaning the condenser and the filter very thoroughy and replacing the heater unit...any ideas very gratefully received. :-) Would it be the front NTC sensor or could it be the board...
Hi, I just found the felt strip in amongst my clothes in the dryer, can I refit it or get a new one or would I have to buy the whole front panel with it on. My version is the old one not looking like a washing machine but plain door and only 2 buttons - 1 knob - Hoover Vision HD
the other day i found my felt seal had fell of into the drum it wasnt reusable i was wondering if you know what product number i would need ? its for a candy grand vito dryer?
I have a Candy condenser dryer that has been making a thumping sound when drying.
It's been making the sound from new and i thought it would eventually go away but it hasn't.
Two years later I've decided to see if I can repair it so I took the lid off.
What I saw was a dent in the front of the drum on the rim where it sits on the rollers.
This was obviously done while in transport or at the factory.
So this has totally put me off Candy, so beware if your brand new dryer makes a thumping sound while drying
You may have a serious problem.
Quick question... Should the tensioner wheels themselves spin freely when not under load like the drum wheels at the front do?
Excellent video, Think Hoover really dropped the ball with these. I'd hate to be one of their Engineers, Doing these day in / out in a customers Kitchen or outside shed where a lot of people seem to have them.
Fantastic Video thanks. £4.45 for a new capacitor on eBay and an hours work.
Awesome!, repair is the way to go in this day and age :)
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Thanks for this very useful video, if you ever need to dismantle your machine to replace a part or give it clean. One question, concerning testing the NCS sensors if you have an E14 error, can this be done where the sensor leads come into the control panel? thus avoiding the removal of the drum. If the sensors are tested ok when an E14 error is showing I assume it will be the control circuit that has the problem, so removing the drum would have been a lot of effort for nothing, particularly if the model is a heat pump one where the refrigerant pipes are very tight against the drum and could easily get damaged.
if you can identify the wires that go to the component that you wish to check yes Thank you For leaving a comment this is for you ruclips.net/user/shortse432SAb2g08 please remember to subscribe as that's is what keeps this channel going. Thanks 👍
Hi good video. Have you service manual for HHD780x?
I have the Candy Grand Comfort GCC 591NB-80. Do you know what capacitor it will have to save me dismantling it? I saw on your previous video about the drum not turning but I can spin it by hand with the lid off. I just dismantled the too and front but I can’t get to the capacitor without removing the drum.
This was a massive help towards me replacing the motor capacitor but what an awful design in regards to accessibility Hoover, I guess they design them this way to discourage DIY repair.
I have a Candy grand vita condenser drier.
Power switch on and no display lighting up.
I've checked all usual parts from your video
And still can not resolve fault.....can you advise.
Thanks for a very helpful and informative video. Well presented and clearly explained and worth the time you took. I have a Hoover VHC680C that is squeaking badly when running. Do you think it's likely to be the drum bearing, motor or tension wheels? Is there anyway to diagnose where the squeak is coming from?
90% its the jockey wheels
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Your presentation certainly makes me think I could tackle this, jockey wheels, with someone to take pictures and label screws in egg box compartments. Cheers. Oh and lots of tea.
I replaced the pressure switch on my Hoover DMC D1013B-80 tumble dryer as the unit was stopping with the water reservoir full light on, while the reservoir was empty. Having done so, the tumble dryer now runs, but no water reaches the door reservoir. I'm assuming the drain pump must also have failed, but very useful as this video is, it doesn't show where the pump is located or how to change it. Can you help at all? Thanks
Think the model in the video is gravity fed into the water tank as the tank is at the very bottom. Might be wrong though.
could I ask,after following your instruction on replacing the thermostat on my candy condenser dryer which was very informative the dryer is now working.however the filter light remains flashing after a short time but still drying and all fluff was hoovered out? can't find any video reference? keep up the good videos
make sure air flow is good
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I have a Hoover One Touch condenser tumble dryer and I am struggling to get the lower portion off of the front off. Any clues.
Thank your video has been great, however, I am trying to access the condenser pump as we have an E22 fault code are you able to assist?
in one of these videos I do show how to access the pump ruclips.net/user/How-2-repairsearch?query=hoover%20dryer
Thank you for leaving a comment, I would love you to leave your opinion on our poll about manufactures building in obsolescence to appliances. ruclips.net/user/postUgkxygHomnUySd_bYjaJBdEHPO6T4dYo9Ahm
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My model has no opening where the surclip holds onto the drum, which is a nice touch.
Hello Can You Help ? I get error #3 which says water full, but its empty.. this could mean the float switch I guess. Is there any way it can be checked without removing drum ?
What is the thing at the back of the drum as in the circle located where the vent is at the back of the drum, most tumble dryers have this? It is visible at 8:23
Do you know where the pump on these machines are located?
Nice video. My model (looks same as yours) is not pumping out the condensed water into the door water holder. I did not see a discharge pump in the video. Any idea how I would change/find that ?
Mark
There is no pump in this machine, the water tank is fitted below the condenser, and is gravity fed, The only machines that require a pump, are those with their water tanks fitted at the top of the machine.
Mark Thorpe Hi I have the same problem as u mention with my hoover dyc169 aquavision. My dryer is drying ok but im left with a puddle underneath. Did u by any chance get a reply how to sort it. Thanks Sue
This is a long shot, especially after a year, but I'm having the same issue as Mark regarding the water not being distributed into the door water holder. Was there ever a solution found mate?
I've stripped it down completely using this video hoping that there was a blockage somewhere, but there's not.
This is a replacement model as the first suffered the same issue and Candy/Hoover replaced it, and now 8 months later this one has the same issue. Candy Grand Vita models, but still roughly the same design as the one shown here, so thank you for the video!
hi I've got a hoover vtc5811nb model condenser it hums when you pushed on the drums when on it starts moving I've changed the capacitor like you say but still nothing can you help
then it may be faulty motor was a ne cap?
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Great video but wow that’s the highest maintenance machine I’ve ever watched. Just bought one that’s not heating going to have to strip it to bare bones to replace the heater 🤦♂️
Got a candy tripping the switch box.
Now I know how to pull it apart to see if water has got where it shouldn't.
Thanks once again for this video.
Wasn't water (thankfully) but discovered an earth fault with the heater unit.
After disconnecting it all lights flash and it doesn't work however it doesn't trip the safety switch.
😁
You didnt do the two tensioner wheels?
So who was the smart designer that makes it so that you have to dismantle the whole machine to get at the motor?
MI secadora es muy similar por no decir la misma es la GOC770BT la parte del motor y todo son exactamente igual pero al desmontar me encontrë un tubito y al montarla me echa agua por la parte de atras . ¿Alguien sabe donde va conectado ese tubito ?
Hi, it's posible that the motor capacitor helps to give the error 21? The drum does not spin but if I make him spin a little the dryer starts to work but sometimes I get the error 21.
Because the drum is not turning the machine may be overheating I would first change the capacitor. Thanks please remember to subscribe as that's is was keeps this channel going. Thanks 👍
@@How-to-repair thanks. The machine had a problem in the belt tensor one of the wheels was stuck. Already fix that and replace the capacitor and the thermostat of 120 degrees that was burned inside(was always on) from the heating system. Thanks for your help keep the good work 💪
Hi does anyone know how to get to the condenser pump on one of these machines it looks like a sealed unit and can't see it referenced here. My dryer is no longer extracting water but I have no idea how to get to the pump?
If you contact us through the website I will try and find any exploded diagrams to assist you
Good day, I have a problem with my hoover dryer, the water tank has cracked
You can either use some silicon to seal it, or you will need to replace it @ninanovotna851 please remember to subscribe to our channel as that really helps us ruclips.net/user/shortse432SAb2g08 Thanks, Paul 👍
Sir, it could be possible to change capacitor to 8 microfarad?
what is the size you took off?
The original is 7 uf
Hi , can you please tell me how to access the water pump on a candy hoover dryer DX C9DG-80, surely the only access to it isnt through the hole for the condenser unit--- reason, it squeals after dryers been on for a while, im thinking this rather than motor bearings, i have a spare pump so its no cost for me to try it BUT access ??? i cant seem to find any videos on "how to"
Thanks in advance
If my memory recalls correctly, the water container is in the bottom of the machine and access to the pump system is underneath the drum. This means that you've gotta take the drum out not 100% sure but I'm pretty confident
@@How-to-repair yes thats what i thought ,l drum is out and left of the motor is a cover (2 screws) with micro switch so i removed that but the pump , must be to the left of that but , there is no screw access, if you look down the chute for the condenser theres a flap thats bulged upwards, but surely thats not how you access the pump to change it, the plastic base as youll know is pressed together, so again splitting that cant be the method....... Help, this one has me foxed? Thanks ia
Contact us through the website and I'll see what I can find workshop manual wise
@@How-to-repair will do thanks
could you do a video on repair on hoover heat pump condenser as there is nothing about them it steams up but dose not dry think it may be water pump DYH 9913NA1X-80 please will by you a pint or 2
Thanks for the video. Poor design that you need to take the entire machine apart just to change the capacitor. At least its not regular (I hope)
yes very poor design an enspection plate would have been great Iam Glad we could help you
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u friggin beauty sunshine
What a mess that design is. I wish I watched your video before buying one of these.