Ford's EV Customer Engagement Strategy Is Impressive!

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  • Опубликовано: 25 янв 2025

Комментарии • 33

  • @RJ-nk9wb
    @RJ-nk9wb Год назад +6

    Ford seems to be listening to the public 👍 Thanks for the stream Dave!

  • @Mathingon
    @Mathingon Год назад +1

    Definitely agree with Dave’s comments on Ford’s commitment to engaging the customers for its gen 1 products but also all Current and future customers. The community engagement and experience is fantastic, I wish there were more of these types of events in Canada!

  • @guccisasha
    @guccisasha Год назад +2

    Nice video Dave, coffee with Dave, Sunday morning. Always entertaining and informative. I just picked up my F150 lightning this week, and it is an amazing truck, coming from a limited f150 edition i have been driving for few years. I love my 2 months old, new MYLR, but the F150 lightning is a different experience. great for my mountain's trips. Ty Dave, very nice video, keep'em coming.
    I sure knew a lot more about the F150 LIGHTNING than the salesperson at the Ford house. You are right Dave they need to educate their staff. The OOS videos and Kyle's inputs thought me a lot.

  • @johnpoldo8817
    @johnpoldo8817 Год назад

    Deja Vue, my first wheels, borrowed from family, was a burgundy 1966 Mustang w/289 V8.

  • @evquietcornerct3210
    @evquietcornerct3210 Год назад +2

    as an owner of two Ford EV's, i just wish Dave had pushed back just a little bit to Reese on the notion that Model E dealers are educating their EV buyers on charging, and that the Ford Pass App / navigation does a good job routing road trips for chargers. anyone that owns a Ford EV knows that the ecosystem far from ready for seamless road tripping/charge planning. i do agree, however, that Ford is reaching to customers out to fix these mistakes, and is working on improving. at least they no longer seem to be in denial that these issues exist. to get beyond the early adopters, they need to build out the ecosystem.

    • @dconner9
      @dconner9 Год назад

      Fair point my friend. Fair point

  • @joshuasmith7369
    @joshuasmith7369 Год назад

    Electrify expo at circuit or the Americas Austin, Texas November 10-12, 2023.

  • @txredkim867
    @txredkim867 Год назад +1

    When the FORD MAVERICK goes full ev, that Will be, my first electric vehicle! I own the hybrid now & do not want a plug in/gas combo! Full Electric Ford, please!

  • @danlevack913
    @danlevack913 Год назад +1

    Why would I buy a Ford EV now if I wait 2 yrs and can use the NACS in 2 years?

  • @DiscoveryOwners
    @DiscoveryOwners Год назад +3

    There must be a difference between “touching/engagement” and “delivering”. 2022 MachE, still no software update to add BlueCruise 2 although this has been available to newer cars for a long time. Ford has been saying “it’s coming”, for months. Gave up and got rid of it 2 weeks ago.

    • @graham2890
      @graham2890 Год назад

      They said that Blue Cruise 1.2 would be coming to 2022 and 2021 models in late 2023. They have 4 months left. They've also, just recently, sent out an update to prepare vehicles for more complex updates.

  • @davidwelty9763
    @davidwelty9763 Год назад

    Don’t you mean “estrangement”?

  • @johnpoldo8817
    @johnpoldo8817 Год назад

    I credit Jim Farley and Darren Palmer to Ford’s EV success. Both men are outstanding leaders and pro-EVs. Contrast these leaders to same roles at Toyota and Honda, sadly left far behind in a downward spiral.

  • @Reebok4523
    @Reebok4523 Год назад +1

    Well Dave when are we gonna see YOU in a Ford EV? Go back to your roots!

  • @robert5008
    @robert5008 Год назад

    Well IMO a 4 cyl or V6 in not a Mustang either and that goes for Dodge & Chevy. If your going to own these types of cars you better pony up and get the V8 because at the end of the day you won't have any street cred pulling into a show with a non-V8. Nobody made this much fuss back in 2006 with a 4 door Charger, time to move on Gear Heads times are changing.

  • @johnross6314
    @johnross6314 Год назад +2

    Well, all the hundreds of thousands “preorders” somehow do not now exist, never fulfilled as of now… there are reported three digit days of national Lightening inventory in storage lots and dealers. I get the old guard strategy to turn tide of low sales. Look at the reported triple digit inventory of the Mustang in storage lots and dealer stock. The “experience” still sucks (dealers planned ignorance, and dealer pricing). The vehicles are ok. However, “ok” is not good enough especially with the rest of the “experience”.

    • @johnpoldo8817
      @johnpoldo8817 Год назад +1

      If dealers have high Mach e inventory, are they discounting them or adding huge markups like before?

    • @johnross6314
      @johnross6314 Год назад +1

      @@johnpoldo8817 yes, there are decent prices with the right dealer and connections. Less than list… FMC (I do not use financing) also has subsidized rates and leases. My dealer of 25+ years (biz and personally), same rep, will do this for me. Why? They want me out of my Teslas. Which will not happen. Plus, the current Raptor I have they do not want to see it sold for the cyber Truck(s) on order (low production CT vin position, if those web sites are correct). I have worked with both Ford EVs models above. Good vehicles. Over years, been a support Ford person. Served us well.
      However, they are no Tesla. At this point, Tesla is light years ahead in product, support, buying process, infrastructure. At this time (do not see changing), I am 100% all Tesla, all the time. Once I took the step away from Ford (and ICE), will never go back. Not because of unhappiness with Ford, nor am I a greenie whacko. Tesla is that much better. For many hard to take that first step. Once they do, all over for legacy companies (domestic or overseas).

  • @bob-qi4nr
    @bob-qi4nr Год назад

    NOT a Mustang.

  • @graham2890
    @graham2890 Год назад

    The education nee EV owners are given is completely lacking. It doesnt seem to matter which brand you buy from.

  • @panacea407
    @panacea407 Год назад

    Dave, you talk too much, especially when interviewing others. Ask a question and let the person have the floor. You just have to dominate the “conversation”.

    • @dconner9
      @dconner9 Год назад

      Thanks for your feedbaxk

  • @peggysuegiggles9383
    @peggysuegiggles9383 Год назад +1

    I do not own an electirc car but some are not ready for this. and the grid is not there to do all these things with electric. thanks for sharing I did learn some things.

    • @rctezluh42069
      @rctezluh42069 Год назад

      they think they aren't ready

    • @MrJinske
      @MrJinske Год назад +2

      The grid is totally ready, you don't speak from experience, 96% of evs are charged overnight, people the grand mass, look at avg miles driven per year do not road trip everyday the avg American takes 2 trips a year over 400 miles. If you leave home with a full charge all new cars today will get you to your destination with 2 charges or less.

    • @MrJinske
      @MrJinske Год назад

      You don't own a ev, because your not well informed with facts. The avg ice fuel.up takes 18 min. Factor driving from home, so you get your keys walk to your car 1.5 min, then you start your car and drive to the local gas station 2 to 4 min, you fuel up , remeber swipe your card and fuel.up that is 4 to 6 min, then you walk back into your car and drive home that is 5 more minutes. So the avg fuel up 14 to 18 minutes, do that do that an avg to 30 to 40 times a year and add your 2 road trips. Now ev charging at home 2 min to plug in unplug 70 times a year so charging at home 3 hours a year ice refueling 8 hours a year now add in your 2 road trips with 5 hours of charging to cover the same Mike's an ev is 10% less time, cleaner, price varies less, think about many people will drive an extra mile to save 2 cents, ev fuel.price more stable, safer, it's like a cellular phone you charge at home 96% or more time. Gas prices in a year vary on avg 20% per year each year.

    • @MrJinske
      @MrJinske Год назад

      Ice cars get less efficent, less reliable, more pollution each and every use. The issue is non ev people are like when ice cars first started. Their were laws vs driving ice, people said it would scare horses, hores were safer, time will prove you to be 100% wrong. Evs will continue their dominate wait 5, 10 years a reread this. Ice cars took 30 years for mass adoption, evs are approaching 12 years, I have been driving evs since 2012, I have avg 22.6k miles per year, never run out, never a fire and knock on wood not one oil charge, not one bill repair or otherwise over $350 bucks model s door handle once. Get with the future. Remember you can't idle in carpool line with ice. Watch your gas price go up until just after labor day. Get solar and powerwalls like me and zero drive cost and over home electricity bill with charging 3 evs, running the house and 3 evs -$36/month. Now that is control and I live in a big city, Atlanta, not out in the middle of nowhere. Now try to articulate a fact based statment, you can't. Your type of thought is .... what happens when you run out of electrcity??? Same thing like your cell phone, you have one right, you almost always charge at home, if people think like you then we would not have cellular phones, WAKE UP, LOL

    • @LJLion
      @LJLion Год назад +2

      The grid is fine. Just for a thought, how many homes or businesses go up every day? Somehow the grid finds a way to accommodate all of those homes...

  • @nelsonmacy1010
    @nelsonmacy1010 Год назад +3

    Sorry Dave. Unsubscribing. You are totally confusing signal and noise. If I want this content, I will go to MSM.

    • @dconner9
      @dconner9 Год назад +8

      See ya

    • @Reebok4523
      @Reebok4523 Год назад +5

      He covers EVs what are you talking about? You want him to only do Tesla? Are you some kind of Tesla freak? Video was great highlight the people who are in the trenches doing the work. Great job Dave!