Hi, Huy]. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ )
Yo la compré y no puedo usarla tengo 8 días con ella y igual le pongo el jabón y el suavizante y nada que lo usa la lavadora .ya me desespere uyuda si pudieran dar información en español
If you fill the manual dispenser with detergent then does the machine know to dispense from it? What is the model number of the washer in the video since I seen it on display at Rona but I was told it only comes in stainless steel - I live in Canada?
Hello, Sonya! To get the most accurate information about your LG cooking appliance, we recommend contacting our customer service team in your area. They have the expertise and resources specific to your region and can provide you with detailed assistance tailored to your needs. Thank you for your understanding! -Junel
Hi, @singhrana5610. For a 13 kg (28.6 lbs) load of laundry, significantly more significant than the maximum recommended capacity for most residential washing machines, the appropriate amount of detergent would depend on the washer's capacity and the detergent manufacturer's recommendations. However, it's generally only advisable to overload a washing machine at its maximum capacity, as it can lead to efficient cleaning, potential damage, and excessive wear and tear. Overloading also increases the risk of unbalanced loads and restricted airflow during drying. If you washed such a hefty 13 kg load, it would be better to split it into two separate loads within the washer's recommended capacity range and use the appropriate amount of detergent for each load per the manufacturer's instructions. Overloading the machine with 13 kg could result in poor cleaning performance and potential issues.
Hey, Kawsar! That's a great question, so here's a great answer: your fabric softener will need to be added to the Softener Compartment of your General Dispenser. We've attached a link with a visualization, and more information, below; if you have any other questions or concerns, please be sure to let us know via DM on any of our social media platforms. We're always happy to help! ruclips.net/video/VfkxFlE4ZUs/видео.html ^Ian
Unfortunately my washing machine has ezDispense drawer , that why I want to use manual compartment using powder detergent but the problem where shall I put the softener?
@@kawsardababo2683 I don't have the machine, but I would have thought the answer is obvious. You turn off the ezDispense for compartment 1 so that it won't take any detergent from there. And you set compartment 2 to fabric softener - and that's where you put it Since you turned off compartment 1, it should automatically switch to the manual compartment for detergent. Let me know if it works
@@kawsardababo2683If you set both dispensers for liquid detergent, you can not use the liquid softener dispenser for liquid softener. • If you want to use a liquid softener: - After the programme is finished, select Rinse+Spin (Default programme of Download Cycle) and add softener directly into the drum or into the manual main wash detergent compartment. - If you downloaded a download cycle, Rinse+Spin is not available
Hi, just bought this washing machine im trying to use the ezdispenser its not working although they are both fill up the comfort sign still flashing up and not using any in the wash... What shall i do?
Hi! I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
Hi LG, According to the video and instructions, you set the amount of detergent to 4-6kg. and if you fill the 10.5kg washing machine completely full, does it automatically increase the amount?
Hello! Sorry for the confusion, we're not sure that we understand the question! If you're using a US model, could you please confirm your model number? If you're only adding 4-6 kg, the amount won't automatically increase. Additionally, if the device you're using is from outside the US, please be sure to reach out to your region's LG support page! spr.ly/6054PmtoI ^Ian
@@LGUSASupport Sorry for the inaccuracy. It's about the WM6700HBA I'll try to explain: The instructions say the standard is 1.5oz for 8-12lb laundry. But the washing machine can hold more than 12lb. Does the machine then adjust the detergent to the laundry? Or do I have to set a higher value than the 1.5oz from the start?
Hi there. Thanks for reaching out. We do apologize for any confusion. The WM6800HBA series is designed to hold up to 12lbs of laundry, but it can't hold the same amount as the regular WM7020HBD. If you could please send your model number in a private message. We would like to walk you through a few easy steps to help you out with this. `Jai. Https;//www.lg.com/us/help-library
Hi, I don't use conditioner as I don't like having it on my clothes. So can I just not fill the conditioner dispenser, or does that dispenser need to be inactivated? Thanks.
Hi, there! That is an excellent question! Using ezDispense will NOT require you to fill up the softener but still can be used to automatically dispense your detergent while doing laundry. If you have further inquiries, you can send us a message through Facebook or Twitter (@LGUSSupport) anytime. ^Danee
Hi! for Further assistance. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^NS
Hi, there! Yes, the Liquid Bleach needs to be poured in bleach compartment in the dispenser. For further inquiries you can drop us a private message at: Twitter: twitter.com/lgussupport?lang=en Facebook: facebook.com/LGUSSupport/ ^Danee
@@LGUSASupport there are no bleach compartments on the LG with the ezdispenser system. Are you qualified to answer these questions? Because an LG tech told me that if you pour the liquid bleach on the middle compartment or manual compartment, the bleach will damage the sensor. Does this model come with no bleach options???????
Hi there, We see that you're inquiring where you should put the bleach at on your LG Washer, We'd love to assist you with this. However, We will need a few pieces of info to get started. Please contact us with the serial number of your unit and a good contact number so that we can assist you further with the correct information. This is how you can get our private message, live Chat: www.lg.com/us/support/chatbot Email: www.lg.com/us/support/email-appointment Facebook Messenger: LG Global Twitter: @LGUSSupport. www.lg.com/us/support/help-library. ~Tanisha
Hi, there. If you need further assistance on how to use the ezDispense on your LG Front load washer, we'd be happy to help. Kindly send us a Private message through @LGUSSupport on Facebook or X for further assistance. ^Danee
Hi, Richard. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^Melvin
We have not received any response from you. We assume that your concern has been resolved. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day. *Leah
@@LGUSASupport LEAHHH can you answer the question? Where do you put the bleach? For God's sake, you wrote so much text without saying anything. Other people also want to know where to put it.
![[Front Load Washer] How to Clean the ezDispense Drawer](http://i.ytimg.com/vi/v15i6qGwfVM/mqdefault.jpg)
![[Front Load Washer] How to Clean the ezDispense Drawer](/img/tr.png)
Tự phân bổ theo khối lượng quần áo hay phân bổ cố định không theo khối lượng vậy
Hi, Huy]. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ )
Yo la compré y no puedo usarla tengo 8 días con ella y igual le pongo el jabón y el suavizante y nada que lo usa la lavadora .ya me desespere uyuda si pudieran dar información en español
If you fill the manual dispenser with detergent then does the machine know to dispense from it? What is the model number of the washer in the video since I seen it on display at Rona but I was told it only comes in stainless steel - I live in Canada?
Hello, Sonya! To get the most accurate information about your LG cooking appliance, we recommend contacting our customer service team in your area. They have the expertise and resources specific to your region and can provide you with detailed assistance tailored to your needs. Thank you for your understanding! -Junel
Hi if we want 2.8 oz for 13kg laundry can we do ? I mean how much maximum we can use
Hi, @singhrana5610. For a 13 kg (28.6 lbs) load of laundry, significantly more significant than the maximum recommended capacity for most residential washing machines, the appropriate amount of detergent would depend on the washer's capacity and the detergent manufacturer's recommendations.
However, it's generally only advisable to overload a washing machine at its maximum capacity, as it can lead to efficient cleaning, potential damage, and excessive wear and tear. Overloading also increases the risk of unbalanced loads and restricted airflow during drying.
If you washed such a hefty 13 kg load, it would be better to split it into two separate loads within the washer's recommended capacity range and use the appropriate amount of detergent for each load per the manufacturer's instructions. Overloading the machine with 13 kg could result in poor cleaning performance and potential issues.
Hi , if I use the manual compartment for detergent where shall I put the softener to go with it in the same wash
Hey, Kawsar! That's a great question, so here's a great answer: your fabric softener will need to be added to the Softener Compartment of your General Dispenser. We've attached a link with a visualization, and more information, below; if you have any other questions or concerns, please be sure to let us know via DM on any of our social media platforms. We're always happy to help! ruclips.net/video/VfkxFlE4ZUs/видео.html ^Ian
Unfortunately my washing machine has ezDispense drawer , that why I want to use manual compartment using powder detergent but the problem where shall I put the softener?
@@kawsardababo2683 I don't have the machine, but I would have thought the answer is obvious. You turn off the ezDispense for compartment 1 so that it won't take any detergent from there. And you set compartment 2 to fabric softener - and that's where you put it
Since you turned off compartment 1, it should automatically switch to the manual compartment for detergent. Let me know if it works
@@kawsardababo2683If you set both dispensers for liquid detergent,
you can not use the liquid softener dispenser for
liquid softener.
• If you want to use a liquid softener:
- After the programme is finished, select
Rinse+Spin (Default programme of Download
Cycle) and add softener directly into the drum
or into the manual main wash detergent
compartment.
- If you downloaded a download cycle,
Rinse+Spin is not available
Hi, just bought this washing machine im trying to use the ezdispenser its not working although they are both fill up the comfort sign still flashing up and not using any in the wash... What shall i do?
Hi! I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue. ^NS
@@LGUSASupport
I have the same problem
Hi LG,
According to the video and instructions, you set the amount of detergent to 4-6kg. and if you fill the 10.5kg washing machine completely full, does it automatically increase the amount?
Hello! Sorry for the confusion, we're not sure that we understand the question! If you're using a US model, could you please confirm your model number? If you're only adding 4-6 kg, the amount won't automatically increase. Additionally, if the device you're using is from outside the US, please be sure to reach out to your region's LG support page! spr.ly/6054PmtoI ^Ian
@@LGUSASupport Sorry for the inaccuracy.
It's about the WM6700HBA
I'll try to explain: The instructions say the standard is 1.5oz for 8-12lb laundry. But the washing machine can hold more than 12lb. Does the machine then adjust the detergent to the laundry? Or do I have to set a higher value than the 1.5oz from the start?
Hi there. Thanks for reaching out. We do apologize for any confusion. The WM6800HBA series is designed to hold up to 12lbs of laundry, but it can't hold the same amount as the regular WM7020HBD. If you could please send your model number in a private message. We would like to walk you through a few easy steps to help you out with this. `Jai. Https;//www.lg.com/us/help-library
Hi, I don't use conditioner as I don't like having it on my clothes. So can I just not fill the conditioner dispenser, or does that dispenser need to be inactivated? Thanks.
Hi, there! That is an excellent question! Using ezDispense will NOT require you to fill up the softener but still can be used to automatically dispense your detergent while doing laundry. If you have further inquiries, you can send us a message through Facebook or Twitter (@LGUSSupport) anytime. ^Danee
Hi LG, can i use powder(manual dispenser) and softener from ezdisepnse in in one wash ??
Hi! for Further assistance. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.^NS
Did you get a reply?
Yes, you can
Nice
Hello, and thanks for the kind words! Be sure to let us know if we can ever help. 😃 #LifesGood ^Ian
Hi, if i want to use both the components as liquid detergent, do i need to do the setting as shown in the video every time before washing? Thanks.
elcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah
@@LGUSASupport I was wondering the same thing.
How can I use liquid bleach? Should I pour it on the manual compartment?
Hi, there! Yes, the Liquid Bleach needs to be poured in bleach compartment in the dispenser. For further inquiries you can drop us a private message at:
Twitter: twitter.com/lgussupport?lang=en
Facebook: facebook.com/LGUSSupport/
^Danee
Do you mean the middle compartment?
@@LGUSASupport there are no bleach compartments on the LG with the ezdispenser system. Are you qualified to answer these questions? Because an LG tech told me that if you pour the liquid bleach on the middle compartment or manual compartment, the bleach will damage the sensor. Does this model come with no bleach options???????
Hi there, We see that you're inquiring where you should put the bleach at on your LG Washer, We'd love to assist you with this. However, We will need a few pieces of info to get started. Please contact us with the serial number of your unit and a good contact number so that we can assist you further with the correct information. This is how you can get our private message, live Chat: www.lg.com/us/support/chatbot
Email: www.lg.com/us/support/email-appointment
Facebook Messenger: LG Global
Twitter: @LGUSSupport.
www.lg.com/us/support/help-library. ~Tanisha
How, if used 1 dispenser? If im not use dispenser 2
Hi, there. If you need further assistance on how to use the ezDispense on your LG Front load washer, we'd be happy to help. Kindly send us a Private message through @LGUSSupport on Facebook or X for further assistance. ^Danee
What machine does this pertain to?
Hi, Richard. I’m sorry to hear you're having this issue, and I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter ( @LGUSSupport ) or Facebook Messenger ( facebook.com/LGUSA/ ), and include your contact details, the model & serial numbers, and a detailed description of the issue.
^Melvin
Where do I put bleach
Welcome to our Social Media page. Based on your recent post, we see that you may need support. Please send us a private message. Thank you. *Leah
Hello! I'm passing by to check up on your case. Do you still need assistance? If so, let us know if there is anything that we can do for you. *Leah
We have not received any response from you. We assume that your concern has been resolved. For now, I will go ahead and end our session. Should you have any other questions or concerns, please feel free to reach out again, and we'll be happy to assist. Have a great day. *Leah
@@LGUSASupport LEAHHH can you answer the question? Where do you put the bleach? For God's sake, you wrote so much text without saying anything. Other people also want to know where to put it.
@@marioluigi9599 Thank you lol
Looks like alot of sh if u ask me😂