How to change the passcode on your iPhone, iPad, or iPod touch | Apple Support

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  • Опубликовано: 15 окт 2024
  • Learn how to change the passcode on your iPhone, iPad, or iPod touch, and customize it if you’d like to use an alphanumeric passcode.
    To learn more about this topic, visit the following articles:
    Use a passcode with your iPhone: apple.co/2WE8mUg
    Use parental controls on your child's iPhone, iPad, and iPod touch: apple.co/3LX2sDy
    Additional Resources:
    Get Support for iPhone: apple.co/iPhone
    To subscribe to this channel: / applesupport
    To download the Apple Support app: apple.co/2hFtzIv
    Apple Support on Twitter: / applesupport

Комментарии • 191

  • @RealOGWithin
    @RealOGWithin Год назад +567

    FYI, if you're unable to find Face ID & Passcode, first go to Settings > Screen Time > Content & Privacy Restrictions > then a bit down under 'Allow Changes' change to 'Allow.' You'll then see Face ID & Passcode in your settings.

    • @dreamgrllll
      @dreamgrllll Год назад +17

      thank you!

    • @l6vsofia
      @l6vsofia Год назад +14

      It doesn’t say allow changes

    • @l6vsofia
      @l6vsofia Год назад +12

      It won’t let me 😭 it says I need a passcode

    • @applesupport
      @applesupport  Год назад +22

      Hi there. We understand that you’re unable to change your passcode as your iPhone is requesting previous passcode, correct?
      If you’ve forgotten the passcode for your iPhone, you can follow the steps in this guide to reset the passcode: s.apple.com/dE0z6C7i8A
      If you need additional assistance, feel free to contact us here: apple.co/GetSupport

    • @cimolaruan8304
      @cimolaruan8304 Год назад +1

      Brilliant, thanks.

  • @KathleenDahill
    @KathleenDahill Год назад +35

    @applesupport you should really add a section to this clip about what to do if your "Facetime ID & Passcode" is simply missing from the list. I thought I was going nuts. This is an important aspect of this workflow and should definitely be recorded. You should also have a "change passcode" article in your Helpdesk. There should be both options, or even just embed the video in the article. Ty!

  • @abyss5725
    @abyss5725 2 года назад +118

    how come i dont have Face ID and passcode? it only says Face ID & Attention

  • @crassidy7189
    @crassidy7189 2 года назад

    I can’t find it can screen turn retrictions stop you from doing this?

  • @cr8zyb0y0
    @cr8zyb0y0 2 года назад +4

    What do I do if I don’t have it..?

    • @applesupport
      @applesupport  2 года назад +1

      Thanks for posting your question! We’re happy to help. It sounds like you are wondering about how to address a forgotten passcode. If that’s the case, you can follow the directions provided here: s.apple.com/dE0z6C7i8A
      If you have additional questions or concerns, feel free to reach out to us at apple.co/GetSupport We’ll be happy to assist you.

  • @Binfallata
    @Binfallata 2 года назад +1

    I have some issues with my iPhone 8plus am trying to connect Apple Watch series 3 totally is refuse how can you help me ?

    • @applesupport
      @applesupport  2 года назад

      We’d love to help! Here are some troubleshooting steps you can try s.apple.com/dE3h8C8R3L . If that doesn’t resolve your issue please reach out to us using this link so we can assist you further apple.co/GetSupport .

  • @deep_karan
    @deep_karan 7 месяцев назад +1

    I don’t have the Touch ID & passcode options in settings in iPhone 7 model which runs on ios 15.8.2 how I can change the passcode please help me

    • @applesupport
      @applesupport  7 месяцев назад

      The way a passcode can be changed will depend on iPhone model.
      Set or change the passcode using the information in this article: apple.co/3wUSyPQ
      For help with changing your passcode, reach out to our support team at apple.co/GetSupport

  • @krykia9619
    @krykia9619 2 года назад +2

    for some reason i dont either of those options on my settings, no face id and passcode or touch id and passcode

  • @nothwen
    @nothwen Год назад +1

    I have an iPad and I couldn’t find the Touch ID and Passcode in my settings.

  • @DiamondBeyblade
    @DiamondBeyblade 2 года назад +8

    Wait. What do I do if I can’t see either of the options on settings? I have looked everywhere and even searched passcode but can not change it at all 😭

    • @abicherian5365
      @abicherian5365 2 года назад +2

      Turn off your screen time and try again

    • @mousqy
      @mousqy 2 года назад +1

      @@abicherian5365 this helps, seems i have content restriction setting not allowing passcode change

  • @Onkar.x3
    @Onkar.x3 17 дней назад

    Im using iphone 7plus and i cant find any options where i can change my password or touch id , i spend 1 hour just to find out this option can you please help me?????

  • @joesox2453
    @joesox2453 2 года назад +2

    is there a way that someone can get rid of this option in settings the icon for changing my passcode doesn't appear and now i cant change it

    • @applesupport
      @applesupport  2 года назад +1

      Hey there. Thanks for asking for help, as we’re happy to answer your question about a passcode.
      If you’re not seeing the option to change your iPhone passcode at Settings > Face ID (or Touch ID) & Passcode, then there could be a Screen Time restriction: s.apple.com/dE3h0u8v9n
      Or if you’re using an iPhone provided by a school or employer, you’ll want to reach out to the administrator or IT department: s.apple.com/dE4a8J4z6v
      For additional assistance contact us using this link: apple.co/GetSupport

  • @Audrinamarcacci
    @Audrinamarcacci Месяц назад

    What if your phone doesn’t have Face ID password or Touch ID password by the way I have the iPhone 14 so I am confused

  • @noneofyourbusiness5626
    @noneofyourbusiness5626 Год назад +9

    Thank you for showing us what to do clearly and speaking at a speed I understood. Great for Brain injury clients and clients who have suffered a stroke. You should do more to help many others please x I appreciated you

  • @FreddieEarles
    @FreddieEarles 26 дней назад

    What phone is being used in the video

  • @Blackangel-f2m
    @Blackangel-f2m Месяц назад

    I can’t click on Chang password I don’t know what’s happening

  • @theyaghu
    @theyaghu 2 года назад +17

    Waiting for March 8th 😍

  • @juliii_0089
    @juliii_0089 5 месяцев назад +1

    I did it but when I turn off my phone and turn it on again it doesn’t ask me for my password 😢

  • @ejbeaver579
    @ejbeaver579 Год назад

    Can’t remember passcode !Trying to get Touch ID turned off!

    • @applesupport
      @applesupport  Год назад

      Thanks for tagging us. You can find steps for a forgotten iPhone passcode using this link: s.apple.com/dE0z6C7i8A
      Still have any questions, do not hesitate to reach out to our support teams via this link: apple.co/GetSupport

  • @fe3l1xx_
    @fe3l1xx_ Год назад +12

    Okay. Someone must have it turned of? Because I can't find it. If there is a way to turn it of, my Step-mom has done it. She always needs my passcode to 'check if somethings up' as if i am doing something bad on my phone (i am not) and I told my birth mom about it. And she said if she thought something was up she would ask me. My birth mom dosnt go threw my phone. So I don't know why my Step-mom can! It's really annoying because when I changed it the first time she made me put it on the fridge. Then the second time I had to write it on a notes app on her computer. And I am no longer able to change it. She is really annoying me with all this passcode stuff. But she also claims that her and my dad are not going threw my phone. So I don't know why she would need it. (she being my step-mom)

    • @marknaples8577
      @marknaples8577 Год назад +2

      Bro this same exact thing is happening to me. My parents don’t check my phone often but my dad will sometimes it’s no big deal. I can not change it. It shows Face ID and attention but no passcode. If you have found a way around it pls tell me! Thank you

  • @amaogusm35
    @amaogusm35 2 года назад +8

    thx, i really asked how to change it

  • @Topazthesilliest
    @Topazthesilliest 2 года назад

    Please help, the Face ID/Passcode button isn’t there for me.

    • @applesupport
      @applesupport  2 года назад

      Hello, we would be happy to help. Please reach out to us here to start support: apple.co/GetSupport

  • @patphillips7084
    @patphillips7084 2 года назад +2

    What if you can’t remember the old passcode

    • @applesupport
      @applesupport  2 года назад +1

      Thanks for that question, depending on what iOS version is installed, please see these resources:
      s.apple.com/dE0q5n9G2v
      s.apple.com/dH8w4d9E6K
      If you still need help with this, please contact Apple directly: apple.co/GetSupport

  • @Luvvy_Editzz
    @Luvvy_Editzz Год назад +1

    Tysm i needed this

  • @emmaleeneldon671
    @emmaleeneldon671 Год назад

    I don’t have Touch ID and passcode or Face ID and passcode what do I do???

    • @applesupport
      @applesupport  Год назад

      We want to ensure you get all the information and answers you need. Reach out to us here for further support: apple.co/GetSupport Once you meet us there, we can gather more information about the device being used and more about the behavior you’re experiencing.

  • @NatalieRyerson
    @NatalieRyerson Год назад

    Can someone help? Mine doesn't have A touch I'd or passcode button. What do I do?

    • @applesupport
      @applesupport  Год назад

      Hello! We can offer some assistance. To change your passcode, follow the ‘Change your passcode or passcode settings’ section here: s.apple.com/dE3O2J5E2O
      If you forgot your passcode, this walks you through how to regain access to your device: s.apple.com/dE0z6C7i8A
      If you need further help, connect with Apple Support using this link: apple.co/GetSupport

  • @Hadleyhayes
    @Hadleyhayes Год назад +7

    This helped so much! You talked so slow so I could understand! You also added little circles so we would know where to click! Thank you so much 😊!!!

  • @EliasLynn-pratt
    @EliasLynn-pratt 3 месяца назад +1

    Thanks I have a IPhone XS and I forgot how to change it

  • @simpliialigatcha5068
    @simpliialigatcha5068 2 года назад +1

    I dint have anyoff it i cant find it!

  • @lacitassears5852
    @lacitassears5852 2 года назад +5

    Thank you apple for breaking everything down for me I really enjoy it

  • @Cleo_367
    @Cleo_367 Год назад +2

    Thank you now I changed my passcode

  • @ihaveexactly0subs.provemew856
    @ihaveexactly0subs.provemew856 2 года назад

    Problem for some reason I don’t see the Face ID and passcode thing

    • @applesupport
      @applesupport  2 года назад

      This is a great resource to help you get it set up: s.apple.com/dE3O2J5E2O If you still need assistance reach out to us here: apple.co/GetSupport so we can discuss it further.

  • @ClipMix2
    @ClipMix2 2 месяца назад

    When I tap it nothing happens.

  • @Blinder_
    @Blinder_ 2 года назад

    Hello apple, i have a problem, private relay on my iPhone doesn’t work when i connect my iPhone to WiFi, it only works with mobile data, whenever I connect to WiFi a notification appears that private relay is unavailable. Please help

    • @applesupport
      @applesupport  2 года назад

      Hey there. Thanks for reaching out. You can learn how to troubleshoot Private Relay here: s.apple.com/dH1z5J8H2H
      If you have any additional questions please reach out to us here: apple.co/GetSupport

  • @Moni_Squal
    @Moni_Squal 5 месяцев назад +1

    I have literally nothing… no Face ID nor the tap Touch ID idk how I’m supposed to do this when my iPhone 12 has nothing in this video.

  • @ellashusheski7864
    @ellashusheski7864 Год назад +1

    Thank you so much I didn’t know how before and now when I watch this video, I know how thank you thank you thank you

  • @hosmaniamit
    @hosmaniamit 2 года назад +1

    Hello , In albums there is no separate folders for the images clicked from camera, we get those images in recents folder but all the pics from WhatsApp or I download the photos I get it recents folder so it is very difficult to find photos clicked from camera. Can I get a separate folder for the photos clicked from camera please help me out sir.#Apple support

  • @idek3584
    @idek3584 2 года назад

    i don’t have the option of touch id and passcode

    • @applesupport
      @applesupport  2 года назад

      We’re happy to provide some clarification. On iPhone X and later, or iPad with Face ID, go to Settings > Face ID & Passcode. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode. Have a look at this link for more information: s.apple.com/dE3O2J5E2O
      Need more help? Reach out to us here: apple.co/GetSupport

  • @pulaskiartroom6248
    @pulaskiartroom6248 Год назад

    I don’t have that option in settings

    • @applesupport
      @applesupport  Год назад

      Hey there! We’d be happy to help. To get started, depending on the iPhone you’re using you may see different options in the Settings app. For help with changing the passcode on your iPhone, check out the following link: s.apple.com/dE0W6o8i9v
      If you run into any issue, reach out to Apple Support directly from this next link here: apple.co/GetSupport

  • @marathicomedyvideos1290
    @marathicomedyvideos1290 2 года назад

    Hi , my iphone se is broken and my password is 6 digit code

    • @applesupport
      @applesupport  2 года назад

      We’re glad to look into this with you. Reach out here: apple.co/GetSupport

  • @abebawelndenkel5495
    @abebawelndenkel5495 10 месяцев назад

    The thing is I forgot my old pass code so I can’t it change from the start.

    • @applesupport
      @applesupport  10 месяцев назад

      Thanks for your question! See apple.co/40nmmPV for more information on what to do if you forgot your iPhone passcode.
      If you have further questions, please reach out to us using apple.co/GetSupport.

  • @my2009Babies1
    @my2009Babies1 25 дней назад

    Perfect! Thanks!

  • @Emily-ud7zp
    @Emily-ud7zp Год назад

    It is not on it for me 😢

  • @Jazzydoesthingz
    @Jazzydoesthingz Год назад

    THANK YOU MY FRIEND KNOWS MY PASSWORD AND IS TRYING TO GO THROUGH MY PHONE🙏🏼

  • @EPICC-q2t
    @EPICC-q2t 2 месяца назад

    thank you! it will help a lot!

  • @gettsieleader
    @gettsieleader 2 года назад +5

    Thanks! 😊

  • @Mr.ZionRoss
    @Mr.ZionRoss Год назад

    Thank you my brothers always go’s to my phone

  • @Alejandro67317
    @Alejandro67317 Год назад +1

    This helps a lot

  • @Shridhakaplushy
    @Shridhakaplushy 2 года назад +3

    Hi thank you it helped

  • @spikebruh5546
    @spikebruh5546 Год назад

    Forgot my old passcode helppp

    • @applesupport
      @applesupport  Год назад

      Thanks for reaching out. We’re happy to help.
      If you’ve forgotten the passcode, you can use these steps to reset the device: s.apple.com/dE4q4d4o5X
      If you need additional assistance, you can contact Apple Support here: apple.co/GetSupport

  • @suffersofpeace9391
    @suffersofpeace9391 Год назад +1

    Thanks I really appreciate

  • @carloschavez3148
    @carloschavez3148 2 года назад

    Thank you

  • @peixeterrestre6214
    @peixeterrestre6214 Год назад

    wtf am i supposed to do if the option face id & passcode dont appear???????????????????????

    • @applesupport
      @applesupport  Год назад

      Hello, we can provide some information.
      You can get support directly using this link: apple.co/GetSupport

  • @kenzii8757
    @kenzii8757 2 года назад

    I can’t find the Face ID thingy -

    • @applesupport
      @applesupport  2 года назад +1

      Hi there. If you’re looking to use Face ID, you can follow the steps outlined here: s.apple.com/dE0b0C3n1K
      For additional assistance, you can contact Apple Support by using this link: apple.co/GetSupport

  • @annabel-s7c
    @annabel-s7c Месяц назад

    TYSM BRI

  • @eliargumedo4728
    @eliargumedo4728 Год назад

    Dude. Mine doesn’t say “Touch ID and Passcode”. I’m changed my passcode before but now I can’t find it anywhere. I thought I was tripping.

    • @applesupport
      @applesupport  Год назад

      We’ll be happy to lend a hand. Let’s see if this link will help you with resetting your passcode: s.apple.com/dE3O2J5E2O
      If you still need assistance, please reach out to us using this link: apple.co/GetSupport

  • @ShaadiyaIsmail
    @ShaadiyaIsmail 4 месяца назад

    Thank you for mach sis❤🎉

  • @Creepyqwq
    @Creepyqwq Год назад

    Thank you so much you are a savior now my sister can’t break into my phone!

  • @Jagb
    @Jagb 2 года назад

    face id issues in iPhone 13
    ☹️

    • @applesupport
      @applesupport  2 года назад +1

      Hey there! We’d love to improve your experience with Face ID on your iPhone. Please follow the steps listed in this article for assistance: s.apple.com/dE4R1u1o9Y
      If more help is needed, feel free to reach out to us here: apple.co/GetSupport

  • @LoganMurphy27
    @LoganMurphy27 2 месяца назад

    Great thanks!

  • @AadvikkGoelAdminNo
    @AadvikkGoelAdminNo 2 года назад +2

    Thank you so much i have been looking this from four years 😊☺️

  • @iamcheeseee
    @iamcheeseee 2 года назад

    tysm! I needed a change

  • @nicholasd7731
    @nicholasd7731 2 года назад +2

    Though u can make it 4 digit,

  • @محمد-ظ3ت5ع
    @محمد-ظ3ت5ع 7 месяцев назад

    BUT I DONT KNOW MY PASSWORD AND HOW DO I DO IT

    • @applesupport
      @applesupport  7 месяцев назад

      Hey there. Find more on what you can do if you've forgotten your iPhone passcode here: apple.co/3v5i7wP Still need support? Connect with us here: apple.co/GetSupport

  • @djclaythan9986
    @djclaythan9986 Год назад

    It actually works thank god

  • @parimalapatel7112
    @parimalapatel7112 10 месяцев назад

    Thank you soo. much 🙏🙏🙏🙏🙏🙏🙏.

  • @lawalasiyat4749
    @lawalasiyat4749 Год назад +1

    Helpfully ❤

  • @thuliandfamily8645
    @thuliandfamily8645 2 года назад

    THANK YOU

  • @Nothingsjjsj737
    @Nothingsjjsj737 2 года назад

    Ty for this video

  • @xomg_itslilyx1724
    @xomg_itslilyx1724 2 года назад

    Thank u so mutch I needed that 😅

  • @HennielMike
    @HennielMike 2 месяца назад +5

    Who is here on July 2024?

  • @ejbeaver579
    @ejbeaver579 Год назад

    Can’t remember passcode

  • @ibox365
    @ibox365 2 года назад +3

    Please make the iMessage more secure. I dont want to receive a spam message. Please only allow iMessage if the sender in our contact list. If not, they are unable to send it. A lot of illegal online gambling send an iMessage almost everyday. It is really annoying.

  • @habibafghani5859
    @habibafghani5859 Год назад

    thanks

  • @Sportsforlife27868
    @Sportsforlife27868 Год назад

    Thxs

  • @mvpstaresports3128
    @mvpstaresports3128 2 года назад

    Tnx

  • @Irfana_shahid546
    @Irfana_shahid546 Год назад

    Thaks

  • @CliffjumperPrime270
    @CliffjumperPrime270 2 года назад

    Ty

  • @mrmid601
    @mrmid601 2 года назад

    Thanks , my parents know my passcode and like to snoop through my phone

  • @TurntechGodhead1
    @TurntechGodhead1 2 года назад

    Thank you so much I’ve been needing to change my password my sister figured it out

  • @SubToB1itz
    @SubToB1itz 3 месяца назад

    Not working 😅

  • @giga_wubbox
    @giga_wubbox 2 года назад

    Thank you so much!

  • @jenniferhernandezgueta7522
    @jenniferhernandezgueta7522 Год назад

    Thxxx

  • @ninaajhacale8834
    @ninaajhacale8834 Год назад

    Thank you so much sis ❤️

  • @Theyluvskate
    @Theyluvskate 2 года назад +1

    Thank u so much for your help a lot of others I will just get counfusesd but yours wha just perfect

  • @frederick6096
    @frederick6096 Год назад

    I have only one problem,
    I don’t know my old passcode!

  • @altonweaver7757
    @altonweaver7757 Год назад

    Easygoing!!!!

  • @Whoseelaysia
    @Whoseelaysia Год назад

    tyyy u really helped❤❤

  • @EnchantyyOnYT
    @EnchantyyOnYT 2 года назад +1

    Awesome

  • @Christian_Addi
    @Christian_Addi 8 месяцев назад

    God bless

  • @frayahmchugh9940
    @frayahmchugh9940 Год назад

    Thanks for letting me know because I really need to change my passcode because my friends and my family knew my passcode and I didn’t want them to win because then they really get into my phone and a quarter something like a robber something on my phone so thank you

  • @derekhu4545
    @derekhu4545 2 года назад

    there is no face id & passcode

    • @applesupport
      @applesupport  2 года назад

      Hey there! We’d be happy to provide you with some information on this. If the device you’re using is an iPhone X or later or an iPad with Face ID, the option should show up in Settings. On earlier iPhone models, go to Touch ID & Passcode. On devices without Touch ID, go to Settings > Passcode.
      Please reach out to us here for more assistance: apple.co/GetSupport

  • @EnchantyyOnYT
    @EnchantyyOnYT 2 года назад +1

    Cool

  • @TibiGamer3DS
    @TibiGamer3DS 2 года назад

    I already know how to change my passcode

  • @aflakb2017
    @aflakb2017 Год назад

    I chose a hard passcode can you guess

  • @evanhuang4464
    @evanhuang4464 Год назад

    Dang what if you forgot your old passcode?

  • @Agent_Arcanix_Official
    @Agent_Arcanix_Official 2 года назад

    My phone doesn’t have that what the hell

    • @applesupport
      @applesupport  2 года назад

      Thank you for reaching out. To help you get this sorted out, we’d like to get you to reach out to Apple Support by going to apple.co/GetSupport They will be able to look into this with you.

  • @gheebongcas9124
    @gheebongcas9124 Месяц назад

    Me also Face id not recodnized😢

  • @themblan
    @themblan 2 года назад

    That's awesome

  • @IncognitoMan-jd1qk
    @IncognitoMan-jd1qk 7 дней назад

    On god I swear this option doesn’t exist when I check