Angry DoorDash Customer - Stay Calm!
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- Опубликовано: 23 май 2021
- This is a lengthy one but it shows you all of the different positive and negative experiences you can have while delivering for DoorDash. Hope this helps! If you like this channel please SUBSCRIBE! Thanks and enjoy.
My #1 rule: if they're hostile on the phone, return the food to the restaurant and report it to your delivery service. They'll cancel the order for you (won't affect your stats) and you may get a couple bucks as compensation.
My saying is this: Rude means no food. Or, pass on the ass.
That's common scam. They call you and tell you to deliver to a different address and then say the order was never delivered.
In this case , take the photo, so that we have the proof that it was delivered.
I have an addiction I deliver all day and then I get off and watch Delivery on RUclips thank you you have an awesome channel
man if people ask why im filming for my protection and to cover my ass
I deliver for Amazon and you wouldn’t believe the amount of notes left to take the package to a different address that is like miles and miles away like no it’s getting left where you ordered it to go
So true. Also, very bizarre notes, like "No, deliver Friday."
Question why do all you Amazon drivers drive crazy. I’ve almost been killed a few times by these maniacs. Not saying it’s you. But the rest of them fuckers
“Deliver to the rear door… why is that so hard to understand!!!???!”
Can’t stand the delivery notes
I love it when amazon throw your parcels over your fence or throw then in the bin.
I know I'm late, but I loved how you let the guy at the restaurant know his place is well liked. You seem like such a nice guy. You set boundaries and didn't budge. Lord knows I can learn from this channel!! Keep being awesome!
i just started instacarting and seeing you take your lunch breaks and beach walk breaks were so nice to see. i left my hourly job after it was litrally killing me and i absolutely love just being able to stop when i want and startup when i want, its truly freeing and you meet so many people in the area! also subbed cus you are just tha cutest (no homo) keep up the work dude!
Just came to this randomly. Great advice for the deliverer, but even more important for the people ordering to understand and appreciate what goes on to get your order to you. Gratitude 🤗
From one Dasher To Another-Thanku..this is great!
I’ve been DoorDashing & UE since July 21. Subscribed!
GREAT JOB AUSTIN YOU MAKE DASHING WORTH DOING 👍🏾👍🏾
Thank you for this video! I am a new dasher and this was so helpful!! 🎉🎉🎉
Wow, great video. It gives great insight into what dashers go through , I had no idea ! I'm subscribing !
Your content is so relaxing lol idk how or why but it is, keep it going! 😁
Thank you!
Great video of your experience as a dasher, even I am watching you all the way from Peru
Hey Austin, I really enjoyed your video. I found it to be very informative and I will continue to watch. Thanks for sharing your experience. And my state, I'm in Texas there is no way I can go in those restaurants with a camera somebody might shoot me LOL
Great info!! Super helpful. Appreciate your work.
Just subscribed bro. Great content. Fellow dasher here.
Hey Austin, What a GREAT channel, I enjoy it alot!!!!!!!
Thank you!!
What very honest insightful look into what it's like to deliver for doordash I appreciate it very much
I just subscribed
Thank you so much. Do you have any video suggestions or anything you want to see in a dashing video?
Hey Austin! I’m a new dasher and I dash in the same area! (I will also go to Beaufort as well because I live between both zones). Just wanted to say great channel and I am looking forward to new videos.
Thanks Brittany! If you see me around flag me down and say hi. I like meeting other Dashers and hearing their stories and advice!
i cringe everytime i deliver to a location where i can tell its someone going on lunch, because so much can happen between the pickup and drop off. and there's a highschool teachers and students order from and it is a complete mess of ppl ordering and not telling me where im supposed to drop off at the school and not answering phones... then i got ppl wondering what im doing running around the schools treating me like im creepin! fucking annoying.
Going anywhere on campus except the office is asking for a problem
Bro, you do great videos! Keep em coming
Good channel Im dasher in california with 7000 delivery keeping my Top dasher with high score, the only secret is be profesional and consistent, good communication with the costumer is the key too, good luck Dashing
Just started about 10 days ago and I absolutely love it
You handled that situation very well.
Thanks for showing how this goes man I enjoyed watching, and the way you explained everything and interacted with the restaurants and customers was nice. I'll sub bro!!
Love your channel and your personality
Thank you
Great videos! I really enjoy them ! New sub here
Hello, I just started dashing part time for extra money and it can be nerve-racking sometimes but I do enjoy it. Great video
Thank you! Keep at it...door dash opened up a door for me into self employment. It gave me the flexibility I needed to make other things work out, on my schedule. Good luck.
It gets easier the longer you do it because you know everything to expect. I was so nervous when I first started too lol. It also helps that you learn the streets so well and eventually will have been to every restaurant several times. It becomes second nature.
@@XxSuicidalNinjaxX It’s true, I’m learning about my area places I’ve never even been in my own state
@@blahblah1438 it’s a great way to discover new places. I do that all the time. I always look at what people order mostly out of curiosity and I’m like “dang that sounds great actually” 😂
Btw, most of the time that the restaurants are running late with the order, it’s not their fault. DoorDash tends to send the dashers too early, we’ve had dashers sent 10 mins til it was ready, and they’ve gotten pissed so we would get calls from support, hate those calls
Great video man! I dash in San Antonio TX
Hey Austin are you doing ok, still dashing? Just came across your channel and I like your style. Very laid back and professional. Hope you're doing well 🎉
I wonder how much gas was used and how much the final profit was.
BTW I love your energy.
Love from indiana amazing videos my friend
Thank you!
I had a woman (no tip order) call me up and yell at me for no valid reason. She tells me she is going to give me a bad rating like it is going to hurt me. My rating went from a 4.96 to a 4.92. I was still way above the 4.7 needed to be a top dasher.
Damn. You're a nice guy. I wouldn't have done that 3 mile order unless it was at least a 12 dollar payout. It looks like you charge only a dollar a mile. Well. Thanks for posting and hope you don't put too many miles on your vehicle.
hey man, new dasher here. just wanted to say thanks for mentioning that bit about the address. i just had a customer yesterday try to change his address on me mid-dash as well (he panicked bcs he had scheduled a delivery time and he thought i would get there too early so he wanted me to go to his current location. which i couldnt do because this dash was actually a double and i ended up waiting 15 mins for the 2nd customers food) i met him at the location he put in the app (and yes it was at his scheduled delivery time slot) but he still left a 1 star and said it was because didnt follow instructions. it makes me really frustrated because the guy got his food, at his scheduled delivery time, at his scheduled location and then he did that to me. is there anything i can do about that? i screenshot all the text messages just in case DD ever asks me what happened
you have to have the 'sorry i cant deliver' on standby 😂
Cool video man
No.73 subscriber here...=)
I'm gonna start my first day of door dash this week. I just bought a xxx large got bag and a large pizza bag. And an insulated 6 cup bag for drinks
I give it to you by doing Walmart orders lmfao, I avoid that crap like the freaking plague, its not worth it
Yeah my Wal-Mart was awful for a long time and I ALWAYS declined their orders no matter how much they were. I had like 4 bad experiences in a row a year ago. Recently I gave it a shot again and Wal-Mart had hired multiple people to only handle online orders. Orders have been quick, they come right out and load them in my trunk. In and out no problem, even at busiest times. Tips are so much higher on grocery orders so now I find myself desperate for more Wal-Mart orders! They stepped their game up in my area. Worker told me they now average 6000 orders per weekend in just the island location.
@@AustinsCoastalDelivery yeah a few months back i heard walmart has stepped up their game with employees getting orders ready. i still havent received an order from walmart, though. but im in tx doing country dashing.
On reddit while waiting for your order 😂
I know this is a while back but it showed on my recommendation.. I do doordash for mount pleasant and downtown charleston SC!! About a month but here lately I’ve been gettin 2.50 or 3.00 orders more then ever like wth!!
I miss when doordash flowed like this for me. Money came fast and good. Now my area is dry. Gas prices affected the type of demographic I deliver too. I think the area you are in has customers with a higher level of wealth. Maybe a resort town.
cool channel. man may i ask what type of camera you use thanks
Hilton Head island is a super expensive, ritzy area to live in.
You can afford to live on Hilton Head just being a DoorDash driver??
Of course! That is the inspiration for this channel
Yes they don't answer the phone most of the time..... strange when your waiting on something but won't answer 🤔
what body cam are you using? i like the quality
At least he’s never alone🤣🤣🤣
“woah” 😂
Did Walmart just say 25 items ohhhh nahhhhhhh 😂😂😂
Wow this even test extroverts. These videos can also help people be better customers
Just subscribed! Which state are you in?
Not DD but i deliver pizzas in Texas. You would be suprised how many people dont tip or tip say keep the change $. 29. Or they give the wrong address. Im always thankful when i get a decent tip even if its $2. Something is better then nothing.
These people are HANGRY
If you have it in your area try spark some also I take alot of 20$ plus order for easy drops and u can check items b4 u accept 😉
If a customer ever raises their voice to me they are NOT getting their food. I call support and after their account is suspended their food goes to the homeless
Bullshit
Why do you not use the insulated bags provided?
I would have told the customer, that I would contact doordash, and see if I could find a solution to her problem! Then I would’ve called doordash, who would’ve found a solution that the customer would have been satisfied, or dissatisfied with, and would’ve told me the best solution to the problem, and would’ve disqualified any negative ratings, for the solution!
I noticed you don’t have a bag to keep the food warm.
So, what is the taxes taken out of your pay ? Still worth it ?
Iv been thinking about trying out this doordash setup but live in the middle of nowhere. I'm about 25 mins from the Penn state college I wonder if it's worth driving to that college town and rolling orders. Anyone from state college here lol? Also I lived in Beaufort SC in the marines Hilton Head is a really nice area
They give you a bump on pay as well
You actually can deliver to another address while keeping the original address but make notes. You will need to call support and let them know. I've done this so I know it can be done ..... plus they leave you a really good review
The way that customer spoke to him there is no way in hell I would go out of my way and drop it off at another address
Yes in hindsight I thought about how I could have parked, called support. However it was a stacked order that was already behind, I was nowhere near the restaurant, the customer was rude, and I was having lots of internet connection issues at a time when app logistics were constantly being updated. It was just a decision made in the moment that I stuck with.
It's not about the review its abotthe money per order and who's gonna compensate you for the time and hassle!?
If that woman knew she wanted her food delivered to her place of employment she should have changed the destination before placing her order. That was 100% on her. I've door dashed and that happened to me once. But it actually turned out this dude was trying to get his food for free... but customer service took my side instead lol.
Sometimes they'll call for like a street over for a change if address..thats cool. Some girl at a hotel tried to get me to go a extra 5 miles though...lol...im the wrong one🤣🤣
Had a 9 mile delivery.. little high, accepted it. Instantly messaged saying the address was off.. he was at a chemical plant. 5.5 miles from pick up location, so it was less distance, cool. Showed up... handed to the guy, couldn't confirm because the delivery address was too far from where I was. Contacted customer support... confirmed... $16 tip from the guy! :D
Definitely be careful with deliveries where the address is off.. or customer requires a change of address.. CONTACT SUPPORT IMMEDIATELY
Damn I need to start doing doordash
there's this app called "para" it shows the tip, so you don't have to guess. it goes against the doodarh policy but i haven't had their issues.
I'm curious how many miles did you drive to make $136?
I woulda called dd and told them they don’t want you to deliver to that address either they would cancel it and you get the food for free or they pay you more to take it where the b wants it
I don’t take one second of BS, at the first sign of any issue, I cancel or return the order to the restaurant
I'm totally out of the loop on this .. your money is the tips? is that correct? surely, there must be more than that or this would not be worth it .. gas, etc. how does the total earning amount get figured.
I’ve had something similar like that happened to my dash the other day…
Had an old lady call me to say she was in the hospital. But neglected to say she was at the hospital address for drop off, as I had arrived at her listed address on the app. Needless to say I was high, calm and took the deliver to her. But yeah can be frustrating lol
I've been assured that the delivery people have bags that keep your food warm ... big lie!!
Door dash and Uber eat which 1 better?
She should have just cancelled the delivery.
I’m surprised Doordashing on Hilton Head island is even very busy, considering there is only a permanent population of around 40,000?? How many people could actually be using it at one time?
I asked a Walmart employee on Hilton Head island the other day how many DoorDash orders they pick on an average weekend and she told me the highest to date was over 6,000 orders! That's an average of 2,000 orders a day and thats just one store!
I'm not a dasher but where I live we only have 4 places on the app we can order from and they are all in the same Lil plaza together lol I use doordash everyday bc I'm disabled and don't drive. I have a different dasher every time lol I'm like how do we have so many dashers?? They can't make any money so I always try to tip pretty good. I'll tip between 5-12 dollars plus leave 10-20 on the porch table for them.
Also I don't live from from the plaza, not even half a mile so they don't have to go far.
Well shit.. I thought we were going to find a fishing 🎣hole at some point in this vid 😕
I order from door dash. After watching this I'm not sure how much money you actually make??? Between gas and mileage on the car.
Not enough in my opinion
Why not drive for Amazon Flex you can pick up 30 minute one hour to hour for our eight hour and six hour blocks. I just can’t bring myself to DoorDash because I don’t feel it’s worth the gas or the where in tear on my vehicle and where I live people don’t tip for shit
I don't understand why people blame others for the mistake they did. I never understood that in my life. I guess it makes them feel better and makes them think it's not their fault? I don't know lol I'm just guessing. 🤣
That's absurd that the person works for FedEx and doesn't get it. Don't order food if you want me available
This is why I love cameras because they don't lie and people try to f you all the time I am sick of that
The one lady was rude s**t happens the drivers can only go as fast as the restaurant is. Tough luck lady
Did I hear Jersey Michael's?
As a fellow Dasher it's hard for me to take any dash that's less than a dollar a mile I've seen it to where they want me to drive 12 miles for $5 and the way gas is I'm just not doing that man I can't afford to
Please use a cold and hot bag
Wait, did I miss the angry customer bit???
I had three idiots fail to deliver to my (dropped off at random door), then one who would not deliver unless I met them at their car. Going with Grubhub.
Just curious. If I ordered $30 worth of food but then $500 tip at my door for some “dessert”… would that happen?
These people don't get it. Doordash is tracking the order, if you pull a customer a favor they can decide to scam.
7:40. If guy asked me what the camera was for I'd ask what the mask if for, scared of the convid still? Why fear a camera when you're hiding behind a mask lol.
😮🙏
Lolol.....lolol.....LADIES AND GENTLEMEN! I PRESENT TO YOU BRRRRAND SPANKING NEEEEEWWWWW! LOL😁😄😄😅🤣😅🤣 Talk to me in 3 years honey
So breaking down the math for the average 8 hour day you made $17 an hour and burned how much in gas for the day? i’ll average it out to $30 and put you at $106 profit minus tax so let’s take $10 off.. so your net profit for that day is $96, which puts you really at $12 an hour income except you’re putting mileage and wear and tear on your car. So if this was a side hustle, I could see the extra money adding up and being worth it, but as a main hustle it seems like the margin for profit is slim.
Your math is wonderful. However some of us have issues where we don't last at regular jobs. This guy also took several that I wouldn't have accepted. I have zero tolerance for orders where miles are higher than pay. And I don't gamble on "maybe" tips. So it has to work out for some of us
Does this guy strike you as being a hustler? He’s a laid-back surfer. The guy literally went to the beach mid shift
@@DanLetts97 yeah, true
Well you also fail to incorporate the fact we get tax write offs (milage specifically is $0.56 a mile) which in turn raises our $ per hour. Not to mention there are other reasons for doing DD as a main hustle than just making an insane amount of money, some like the freedom it grants you unlike conventional jobs. As someone doing this part time while in college, even with the taxes and maintenance costs, I still make well above $15 an hour for the little time I work and is well above what I would make working a 6 hour shift at a part time job. I basically make what I would in 6 hours in 3 with doordash which ultimately gives me more time to focus on school.
Again just remember as freelance contractors we are considered our own business and therefore have access to tax write off for not only milage but car maintenance, phone bill, etc.
@@DanLetts97 lol I've gone surfing on lunch break in florida/south Carolina too it's a georgous beach area
Who has lunch at 10:30?
9.3 mi for 11$😱🗑️
Okay I see that you made $136 Austin. That's a pretty good day. But then you take the gas off of that. And a prefigured amount for car maintenance, insurance and let's not forget your car payment. And then of course your income is taxable depending on your situation. Maybe you're buying a house or rent an apartment let's say for $1,000. Oh but then you have to eat! Maybe you have kids or not or child support payments. Maybe you have student loans. Or perhaps you have other debts to deal with. 136x30=4,080 per month. And that's working every single day of the year. That's not bad if you want to work everyday. Minus all the expenses I really can't imagine it works. From what I understand you have to have extra auto insurance to be a driver and legal. I used to deliver papers with my little Honda until I started seeing my tire treads running out and they weren't paying me enough to buy new tires. Granted it's a cool job and mostly it would be fun to do. However at the price of cars and gas today it really just doesn't work out if you do the numbers. Good luck to you though Austin!
So glad Door Dash doesnt do Walmart orders anymore. I NEVER did those and never wanted to and they could topple your AR real dang fast! Good riddance. lol