Don’t Make THIS Facebook Targeting Mistake!

Поделиться
HTML-код
  • Опубликовано: 8 сен 2024

Комментарии • 148

  • @BenHeath
    @BenHeath  2 года назад +7

    Thanks for watching guys! Let me know what you think in the comments :)

  • @ODaughterofZionMinistries
    @ODaughterofZionMinistries 2 года назад +7

    I’ve run ads with LLA and no targeting many many many times. The CPC was astronomically more expensive than including targeting.

    • @LadyLebowski
      @LadyLebowski 2 года назад +1

      I'm interested to know what targeting you included? My business is International, and I have LAL audiences that I think should be pretty spot on, however it is a niche market. So I feel I SHOULD add a little of the detailed targeting to narrow it down... Could you share your experience?

  • @brunovincent1969
    @brunovincent1969 2 года назад

    I've given up on Facebook ads or any digital marketing, but you're giving my hope, maybe I'll give this another shot

  • @liberateyourmind2688
    @liberateyourmind2688 Год назад +2

    Amazing Video Ben as usual. So many thanks for sharing these important but usually overlooked details. Two questions/comments if I may:
    1. Excluding past customers from the COLD audience seems a logical thing to do. I agree that they should be included but the place to add them would be inside the WARM audience, for logical and also for marketing reasons (maybe different message to already existing customers). Any particular reason why you are excluding them from the COLD audience?
    2. Targeting options on the ad set level do create some confusion as to if they are AND-ed or OR-ed. (Also as an answer to @Dr. Craig Hindson below and as I am an IT Professor) Please let me first clarify something: In computer language AND-ing two sets means getting their common elements, so you narrow down one set if you AND it with another set. OR-ing two sets means expanding their elements to include ALL elements of the two sets. That being said it is my understanding that certain elements in Facebook targeting work as AND and some as OR. Age and location for example work as AND, meaning they narrow down the initial set. So in this case if only the location and the age were selected they would narrow down the 1% Lookalike audience to those members that ALSO (AND) belong to the set age-range AND also live in the set location. However it is my understanding that the Interest and Behavior targeting OR-s (meaning EXPANDS) (as Facebook says ALSO INCLUDE) the audience to include NOT ONLY 1% LA but ALSO people that have the set interests. This of course - as you so wisely pointed out - disrupts the purpose of the Lookalike in the same ad set.
    If my understanding is wrong in any of the above, I would appreciate (and all your readers I guess) your corrections!
    Thanks again for your immense help and valuable info.

  • @aymanmmirghani
    @aymanmmirghani 2 года назад +12

    I disagree with you in not excluding "existing customers". Existing customers should be in their own ad set. The message and creative targeting existing customers is not the same as what you use for cold and worm audiences. I agree with you on not adding any age range, gender or detailed targeting when using look a like audience.

    • @SDZ_01
      @SDZ_01 2 года назад

      Agreed

    • @brunovincent1969
      @brunovincent1969 2 года назад +1

      Yes, because the message to existing customers would be drastically different, as a web designer, I would put ads about maintenance or renovations vs getting a new site.

  • @Worldlywisdomworks
    @Worldlywisdomworks Год назад

    Absolutely amazing. You are the gem and the king of meta-ad advisors currently. Huge credit to this video and all.

  • @tulogrodigital
    @tulogrodigital 2 года назад

    Hello, thanks for your video, it allowed me to understand more on my way to learning how to advertise with Facebook, your video made complete sense.

  • @joen4064
    @joen4064 2 года назад +4

    Appreciate the great advice!
    I’ve run 2 ad sets, & to avoid audience overlap I’ve excluded all interests in ad set A from ad set B, vice versa. The delivery is virtually nothing, there’s no reach, could excluding the interests in the opposite ad set be why?

    • @BenHeath
      @BenHeath  2 года назад +1

      Thanks a lot. Yep that's absolutely why - I'd get rid of those exclusions and not worry about the audience overlap.

    • @joen4064
      @joen4064 2 года назад +1

      @@BenHeath thanks for the response! I’ll definitely take that into consideration. I do get ad set fragmentation warnings as the overlap was 70%+, I guess ignore that?

    • @amblessnene8804
      @amblessnene8804 2 года назад

      @@BenHeath please I need help on my account on fb
      I’ve tried to make payment but to no avail
      Failed failed
      Even after my card was verified

  • @romainpradeau8685
    @romainpradeau8685 2 года назад

    Hello Ben , In France, we are many media buyers testing ALL audiences (mixing LL + interest) and it's working very well, even better. Obviously, in this case, it's an absolute necessity to first test and try LL and interest separately.

    • @BenHeath
      @BenHeath  2 года назад

      Thanks for sharing :)

  • @buddhadesign4072
    @buddhadesign4072 2 года назад

    Totally agree!

  • @muratg9395
    @muratg9395 Год назад

    Your videos are great Ben. Thank you.

    • @BenHeath
      @BenHeath  Год назад

      Glad you like them :)

  • @stevepalazzola9428
    @stevepalazzola9428 Год назад

    Simplicity always wins.

    • @BenHeath
      @BenHeath  Год назад

      Especially over time - complex things break

  • @omnianabawi3396
    @omnianabawi3396 2 года назад

    Thanks For Sharing This Wonderful Information

  • @mostakimursaki3581
    @mostakimursaki3581 2 года назад

    Very much appreciated, ben.. Thank you 💛

  • @hasanaman3960
    @hasanaman3960 2 года назад

    Once again, thanks Ben for sharing these small details, which are often (mistakenkly) overlooked .

  • @Allan-Morrow-AM-Studios
    @Allan-Morrow-AM-Studios 2 года назад +1

    What if you have a separate campaign to target customers? Surely then you would exclude customers so that Facebook doesn’t go after the easy already customers instead of new customers?

  • @emekaudeogu
    @emekaudeogu 2 года назад +1

    Very useful video. I love case studies

    • @BenHeath
      @BenHeath  2 года назад

      Glad it was helpful :)

  • @Techynorama
    @Techynorama 2 года назад

    The major question I have is… for a business that doesn't have a website, just an Instagram & Facebook account, how do I target the ideal audiences to get a lookalike audience ?

    • @BenHeath
      @BenHeath  2 года назад

      You can create lookalike audiences based on in app activity - people who engage with your Facebook Page or Instagram account for example.

  • @wernnsai
    @wernnsai 2 года назад

    Really helpful! Thank you so much, Ben.

    • @BenHeath
      @BenHeath  2 года назад

      Glad it was helpful!

  • @watashiwabatglare
    @watashiwabatglare 2 года назад +1

    Thanks Ben for sharing this. I wanted to know, if it's okay to use 5-8 detailed targeting option to a cold audience.

    • @BenHeath
      @BenHeath  2 года назад +3

      You are very welcome - I wouldn't do so in one ad set.

  • @christinehowell
    @christinehowell Год назад

    Very useful, thank you!

    • @BenHeath
      @BenHeath  Год назад

      Glad it was helpful :)

  • @matthewong3560
    @matthewong3560 2 года назад +1

    Firstly, thank you for another great video.
    If budget is a concern, I would bucket the targeting details. It could be unrealistic to have 1 targeting per ad set in terms of execution and budgeting wise.
    Take for example a Yoga brand.
    1st ad set: Yoga-related targeting
    2nd ad set: Fitness-related targeting
    What are your thoughts?

    • @BenHeath
      @BenHeath  2 года назад +2

      You are very welcome.
      In that scenario I would not bucket them, I would run less ad sets. I think you still want the more accurate data. You can test all those interests but just do so over a longer time period.

  • @rage0exe
    @rage0exe 2 года назад

    Your videos are very valuable so i engage with em alot but still for some reason YT didtn put your last few videos on my Sub feed.

    • @BenHeath
      @BenHeath  2 года назад

      Thank you - hopefully RUclips will do so going forward :)

  • @asherbryanty2341
    @asherbryanty2341 2 года назад

    My agency says they can already do ABM via their DSP. How does the Targeting Solution compare?

  • @digitalstrategist8340
    @digitalstrategist8340 2 года назад +1

    But in the case our initial reach is too low (non lookalike audience), isn't better to keep several interests? Great content btw ;)

    • @BenHeath
      @BenHeath  2 года назад +2

      Thanks :)
      Adding interests doesn't increase your reach. It will probably increase your audience size but you don't want to be targeting any audience where you will even come close to reaching all the people in it.

  • @CrackaLackTV
    @CrackaLackTV 2 года назад +1

    You're the man Ben

  • @alexanderchernikov7497
    @alexanderchernikov7497 2 года назад

    Great content. Thanks Ben

  • @a5280394
    @a5280394 2 года назад

    Thanks for your video, it’s helpful.

  • @katierobson8702
    @katierobson8702 2 года назад +4

    Thanks Ben, love your videos. I totally understand the concept of one targeting option per ad set for testing but why are you not concerned about audience overlap? Are you not bidding against yourself or is the algorithm able to deal with this? Also are there ever circumstances with an interest only cold audience where you use the narrow function?

    • @BenHeath
      @BenHeath  2 года назад +7

      Thanks Katie, I'm not concerned about audience overlap provided the ad sets are in the same campaign. Separate campaigns would be more of a concern. But I do think the audience overlap issue is way overblown. There are thousands of advertisers trying to reach the same people at any one time. I don't think an extra couple of ad sets in the auction is going to make any difference to competition levels.

    • @liberateyourmind2688
      @liberateyourmind2688 Год назад

      Hi Kate. If you are concerned with AUCTION overlap (often confused with audience overlap) you can avoid this with CBO (or as FB likes to call it now - Advantage campaign budget). Of course CBO needs some care especially if you are testing or if you have very different audiences

  • @hiteshkumar5043
    @hiteshkumar5043 2 года назад

    Hi, Ben, its so nice to watch these videos. I have one question for you- Are you a managed client? Do you have a dedicated account representative from Facebook?

    • @BenHeath
      @BenHeath  2 года назад

      Thanks Hitesh - we actually have a number of them. They are associated to individual client accounts instead of our BM

  • @mutazghanem
    @mutazghanem Год назад

    I have a question I lunched a campaign the objective is conversion calls I received some calls but at ads manager 0 results why?

  • @nuraysahabbas9660
    @nuraysahabbas9660 Год назад

    Hi Ben, great videos as always. I have one question. If we are just running the campaign and have some interest targeting in mind to test so I set each interest in different ad set. What budget optimization would you recommend? Is it okay to set as CBO first? What will be your consideration?

    • @BenHeath
      @BenHeath  Год назад

      Yes and yes :)
      Thanks a lot.

  • @nezarboukri3472
    @nezarboukri3472 2 года назад

    very valuable content , keep it up

    • @BenHeath
      @BenHeath  2 года назад

      Thank you, I will :)

  • @meteormadie3157
    @meteormadie3157 2 года назад

    What is your advice on excluding all real estate agents if my target buyer is home buyers?

    • @BenHeath
      @BenHeath  2 года назад +1

      Sure - unlikely to hurt :)

  • @lexiehuang8152
    @lexiehuang8152 2 года назад

    Thanks!

    • @BenHeath
      @BenHeath  2 года назад

      Thank you very much :)

  • @irishayes3676
    @irishayes3676 2 года назад +1

    can we analyze the result of the ads in the first 3 days ? and if we dont have any convertion yet, does meen that our ad is bad ?
    Also i wanted to know how could we analyze the results so that we can have the best ads targeting setups ?

    • @BenHeath
      @BenHeath  2 года назад +1

      Hi Iris, 3 days is too short a timeframe - especially if you have a reporting delay on data.

  • @Aplsos
    @Aplsos 2 года назад

    Good Video Thank You!

    • @BenHeath
      @BenHeath  2 года назад

      Glad you liked it!

  • @abdullahabdulaziz
    @abdullahabdulaziz Год назад

    Brother your advice is amazing but we can bearly hear you
    You should invest in a good mic

  • @adenh4612
    @adenh4612 Год назад

    Hey! Facebook keeps telling me that stacking the interests together would produce better results in my campaign. Is this recommended now? I've heard another advertiser talk about this due to recent Facebook changes.

  • @CrackaLackTV
    @CrackaLackTV 2 года назад +1

    Still recommend combining warm and cold audiences in 1 CBO campaign?

    • @BenHeath
      @BenHeath  2 года назад

      No I've never recommended that and certainly wouldn't do so :)

    • @CrackaLackTV
      @CrackaLackTV 2 года назад +1

      @@BenHeath Sorry I didn't word that correctly. I meant 1 CBO campaign. Then inside having 1 adset that is warm. Then other adsets of cold audiences but all adsets within 1 CBO campaign.

  • @DrCraigHindson
    @DrCraigHindson 2 года назад +1

    Hey Ben, if I use a customized audience and a specific area of my town does that operate as an inclusive AND function or will it just use customized audience members in the specific area. Thanks

    • @liberateyourmind2688
      @liberateyourmind2688 Год назад

      Hi Dr. Craig. In fact in computer science (logical) AND means narrowing down and OR means expanding. I have posted a comment above for clarification. I hope it helps

    • @mayahindson
      @mayahindson Год назад

      @@liberateyourmind2688 @Ben Heath Thanks. Got it. But that doesn't help me work out if my audience now includes the specific area and the customised audience or just members of the customised audience in the specific area. Can you help there?

  • @hongcan9469
    @hongcan9469 2 года назад

    It's very good

  • @nathanturner8761
    @nathanturner8761 2 года назад

    With a new product, single product website, at what point would you feel comfortable making a lookalike audience? After x amount of visitors? I havent had many sales yet.

    • @BenHeath
      @BenHeath  2 года назад

      I would start to use them as soon as you can. Which means you need 100+ in your source audience.

    • @nathanturner8761
      @nathanturner8761 2 года назад

      @@BenHeath Thank you so much! I've had thousands of visitors but not many purchases so I'll do it based off of visitors. I am about to launch my first campain with real money to hopefully get my campaign out of learning phase and have been nervouse to do it and want to have the right audience and whatnot. I have loved every bit of content you put out so thank you so much for making this less scary!

  • @alancrescenzi9250
    @alancrescenzi9250 2 года назад

    You have a lot of great info but for someone new to FB ads, just how should I start? And the changes made by FB totally change any training that was done before this year. Do you have a 2022 FB ads start-to-finish course available?

    • @hashieb8765
      @hashieb8765 2 года назад

      Bro if you need a course every time to hand hold you then you will not get any where. Just start, make mistakes, learn.

    • @BenHeath
      @BenHeath  2 года назад

      Hi Alan, I've got a number of beginner videos on my channel including a whole playlist. I'd start there :)

  • @joneh9483
    @joneh9483 2 года назад

    Is it just me or has the detailed targeting lost even more options now? I'm running a new ad account and new everything else and I'm finding it very hard to target an audience with the current limitations of the so called "detailed targeting"
    I SERIOUSLY NEED HELP!!

  • @Kodyr710
    @Kodyr710 2 года назад +1

    Isn't it perfectly fine to exclude previous customers in cold targeting, if you have a winback campaign targeting previous customers?

    • @BenHeath
      @BenHeath  2 года назад +2

      In theory yes - in practice, you are likely to see worse results. Facebook ad campaigns do not like targeting exclusions.

    • @Kodyr710
      @Kodyr710 2 года назад

      @@BenHeath interesting - so if I was to run a retargeting campaign targeting page engagers, visitors etc. separately from a winback campaign targeting previous customers, You wouldn't recommend excluding previous customers from the first mentioned retargeting campaign?

  • @patrickdallaire1203
    @patrickdallaire1203 Год назад

    Maybe it's done in another video, but when you create your website visitor audiences, do you add a "more qualifying criteria", like some time on site or number of pages visited?

    • @BenHeath
      @BenHeath  Год назад +1

      Not usually no - I like to go with the largest website visitor custom audience most of the time, unless I am doing something more specific.

  • @cheabagat
    @cheabagat 2 года назад

    I believe the as set naming should be switched? Anyways, this is a great video

  • @Maxtunes2590
    @Maxtunes2590 2 года назад

    hi Ben
    what should be the objective on a campaign for a warm audience? reach or conversion?

  • @digitalwithjohn
    @digitalwithjohn 2 года назад

    When you have single interest ad sets when you create a campaign, do you turn on CBO?

  • @gayathrikanna1026
    @gayathrikanna1026 2 года назад

    Hi Ben.. Great Video 😄 Is it okay to stack interests in case we are short on the budget?

    • @BenHeath
      @BenHeath  2 года назад +1

      Thanks :)
      Budget level wouldn't make me stack interests - I would just run fewer ad sets.

  • @simplyInvent
    @simplyInvent 2 года назад +1

    Do these tiny details really matter at the moment? (after iOS 14.5) since FB doesn't have as much data as it did anymore, would you prefer just going with broad targeting and not really messing with the age/gender/placements etc. and letting FB do the heavy-lifting? Thanks for the vid.
    EDIT: I'm asking this with regards to Cold campaigns, not retargeting campaigns.

    • @CPcheat
      @CPcheat 2 года назад

      Broad audiences work for me for bigger accounts with a lot of pixel data. Worth a test.

    • @simplyInvent
      @simplyInvent 2 года назад

      @@CPcheat what would you recommend for cold testing? btw thanks for the reply :)

    • @lynettemoore1853
      @lynettemoore1853 2 года назад

      you are right too

  • @slbdnkrmpc9951
    @slbdnkrmpc9951 Год назад

    What type of campaign would you recommend to someone trying to sell as many shipping containers as possible , lol.

  •  Год назад

    Hi Bưn! are u still using 1 interest per 1 ad set in 2023? still work effectively?
    what do you think about Open targeting

    • @BenHeath
      @BenHeath  Год назад

      Where we are using interest targeting yes, I like to use one per ad set. But we will use other targeting options such as lookalikes or open targeting

    •  Год назад

      @@BenHeath should i run 1 interest per 1 ad set in campaign with CBO turn on ?

  • @eukaristiya
    @eukaristiya 2 года назад

    Hi Ben! I've been following you for months now. I have a Retargeting campaign and I now have a few people who already initiated checkout (conversion). Is it possible to run an Ad on let's say, less than 500 people?

  • @divyangchopra3929
    @divyangchopra3929 2 года назад

    Hi ben. Great video as always! So i am doing this instagram ad (website traffic) and it seems to be working well. I chose the target audience to give it a try and only chose £5 a day. Now my question is should I increase the budget to £10 £15 a day? Will that produce better results?

    • @wiemahdickson8713
      @wiemahdickson8713 2 года назад

      You can increase the budget gradually and keep monitoring it. Like £8 a day..then maybe £10 later as well

    • @divyangchopra3929
      @divyangchopra3929 2 года назад

      @@wiemahdickson8713 Thanks Weimah. I was actually told my many people that one shouldn’t increase the budget of the given ad. One should add a new ad instead! But I wasn’t sure. I really think this ad is doing well and more budget may produce more result. Don’t want a stage where even after increasing the budget, the result is the same as it is now.

    • @wiemahdickson8713
      @wiemahdickson8713 2 года назад

      @@divyangchopra3929 no.. you want to close other ads that aren't doing so well and just focus on the variable with the best results

  • @danielezabrini9857
    @danielezabrini9857 2 года назад

    Hi Ben, do you think its correct exluding client list in testing campaigns though?

    • @BenHeath
      @BenHeath  2 года назад +1

      No I don't - if you do so, you are testing under false conditions.

  • @phaseoneventures
    @phaseoneventures 2 года назад

    Is using lookalike audience option only good once you have enough data?

    • @BenHeath
      @BenHeath  2 года назад

      Lookalikes get better the more you data you have in your source audience.

  • @iabarcelona
    @iabarcelona 2 года назад

    Would you exclude website visitors in the cold audience?

    • @BenHeath
      @BenHeath  2 года назад

      No I wouldn't do so normally

  • @omaratef3084
    @omaratef3084 2 года назад

    I forget my facebook account password and it's email password
    This account is about 12 years old and i don't want to miss it
    I still use it as i didn't log out in my same mobile but if i log out i can't sign in because of the password and i can't sign in from other devices... if you can help me with this please

  • @dmitriyrazmyslovich2670
    @dmitriyrazmyslovich2670 2 года назад

    Hi Ben. Quick question: Does the 1 intrest rule violate your (250,000 - 5% Fb users) audience size rule? For example, if were to select just 1 interest, lets say "running" that would have a HUGE audience, how could i shrink it without including more than 1 interest?

    • @BenHeath
      @BenHeath  2 года назад

      If there's a broad interest you want to target then go for it and don't do anything to narrow it down. The lower end of the that audience size recommendation is much more important than the upper end - that's more of a guideline.

  • @mr.l2326
    @mr.l2326 2 года назад

    How nuch is your budget for this setup

  • @simplyInvent
    @simplyInvent 2 года назад +1

    audio too low

  • @ttk100
    @ttk100 Год назад

    if lookalike then why not also keep the women in? I mean the website visitors I am so sure of were a lot of women, looking for some nice clothes as a gift or in general. from my 20 year experience having shops, most men need their "advisor" (or their mommy) to tell what to wear and that it´s time for a second pair of jeans. NOT KIDDING!!!!

  • @robertsr.9714
    @robertsr.9714 2 года назад

    But what do you do if you advertise in a very low population region. I'm advertising in the north of Sweden and the whole north region is about 300k people and the biggest city have a population of 40k people. Does it mean that I should have one broad targeting adset with no detailed targeting what so ever and one maybe with a previous customer list or that is also not necessary? Thanks for the great content by the way :)

    • @BenHeath
      @BenHeath  2 года назад +1

      Great question and yes that's exactly what I would do. Broad targeting in one ad set. A 10% LAL in another and then your warm audience ad set.

  • @Tendedsheeep
    @Tendedsheeep 2 года назад

    Hey Ben do you update your Facebook course for new information ? Bought it a while back

    • @BenHeath
      @BenHeath  2 года назад

      Yep, most month's we will update one of the modules and keep that going :)

  • @micheleberto1846
    @micheleberto1846 2 года назад

    Would you run that LAL with half milion people size? Isn't that too small?
    Do you prefer Site Visitors or View Content for warm audience? Thanks a lot ben!

    • @BenHeath
      @BenHeath  2 года назад

      No you can run to 500k people.
      I would usually include all site visitors.

  • @Maxtunes2590
    @Maxtunes2590 2 года назад

    every interest related to my product in my country have like 5 - 8 million ppl , is that enough people to run the ads with separate interests or should I put them together ?

    • @BenHeath
      @BenHeath  2 года назад

      Hi Fred, that's plenty :)

  • @yusufshah8530
    @yusufshah8530 2 года назад

    Hey Ben do you provide white label Facebook ads service to agency owners??

    • @BenHeath
      @BenHeath  2 года назад

      We don't I'm afraid.

  • @gadgetflip69
    @gadgetflip69 2 года назад

    Thank you sir this video is really helpful
    Sir can you give a chance to design your RUclips thumbnail

  • @aaroncroft6236
    @aaroncroft6236 Год назад

    Ben, can you be hired to help

  • @nielsfjord462
    @nielsfjord462 Год назад

    Thank's for the video, man! Very informative! 1 like and 1 subscription from me :)

  • @abdullahabdulaziz
    @abdullahabdulaziz Год назад

    They did all of that to save money

  • @ArjitRaj
    @ArjitRaj 2 года назад +1

    I don't understand at all. This is so confusing. If we have to let facebook to decide everything, then what is the purpose of finding customer persona? And suppose I can deliver in 100+ countries, then should I select all of them?
    Earlier I used to believe that as advertiser we can help facebook narrow down. If we know that 80% of our customers are from 20 cities of USA, then we should select those cities. But you are saying to select entire USA.
    Same with age group.
    And with current high costs at facebook, I am not in position to A/B test. Totally disappointed with facebook ads and also a bit with you.

  • @JSSoundsmusic
    @JSSoundsmusic 2 года назад

    0:21 this dude just sat here and told a straight up lie to set up a video 😂 There is no client. If it’s completely anonymous, why would you need to get their permission in the first place. Your story don’t make sense bro

    • @BenHeath
      @BenHeath  2 года назад +1

      You still have to ask permission even if you anonymize stuff. Doing otherwise would not be good.
      I think you need to look into my company a bit more before accusing us of lying. We've got 20+ account managers and 100+ live clients right now.

    • @JSSoundsmusic
      @JSSoundsmusic 2 года назад

      @Ben Heath Simply put...No. You don't. You're in essence speculating a concept or theory anonymously. You don't need permission to do that...just sounds like you used that story as a fake premise of social proof for your video. Studying your company wont change that.
      I would be more likely to listen to your information if you used any of your OWN actual proof and execution...not all these "test accounts" and ghost clients.
      Thats my opinion. Do your thing though

  • @charlesgordont1884
    @charlesgordont1884 2 года назад

    My agency says they can already do ABM via their DSP. How does the Targeting Solution compare?