100 days return if you aren’t happy with it but the small print says the condition has to be the same as when you received it and in original packaging…does that mean keep for 100 days but don’t ever use it 🤔
I too have the Derila, just got it. But this pillow with the larger side is not the same as the Derila so have to sleep on my side with the smaller side. Took 5 wks to get, came from Lithuania, 30 day guarantee only.
So, if I understand you correctly, the Groove pillow was too high for you for side sleeping, therefore, you have ordered a Derila which suit you better? Any other comparaison point we can know?
I have the same pillow, but the name is different, my pillow is from derila , i have felt a difference in my neck in the good way when sleeping with the ergonomic pillow
Derila is copying the Groove pillow name and is not the pillow I reviewed here. If you want to try the pillow I use, go to this link: checkout.groovepillows.com/kadensloan
@@docksloan They are ALL Made In China, probably in the same factory. All resellers do is attach a name to the product and jack up the price to double or triple the price found on the Chinese website.
Soft when you touch or squeeze it but sturdy when you put ur head on it you won’t be feeling like your drowning on the pillow. I can tell why some hate it that they say it’s hard but it’s like a neck support so. Btw I’m typing this as I lay on mine for the 1st time😂
@@ndehm10 it’s great I mean, hardly experienced any neck problems unless i unintentionally gets back to bad position by somehow misplacing the pillow since I move alot while asleep if only I keep my neck on the groove the entire sleep would be best for me :D
Hey Team! MAJOR UPDATE! The pillow many of you are referencing is a copy of the Original Groove Pillow. If you are buying on Amazon, that is NOT the pillow this review is covering. Groove Pillow sells directly to consumers and offers a 100-day guarantee. They have reached out to me due to the confusion in the comments here. If you follow the link in the description (I'll post below as well) you can get Free Shipping if you are in the UK and a 10% discount if you are in the US. Let me know if you still struggle with things! I still use the pillow and LOVE it. I hope you do too. checkout.groovepillows.com/kadensloan
this is a terrible pillow, it is SUPER HARD FOAM - and you better be sure about it before ordering because if you open it (even if you don't use it) the company will not allow you to return it. It's an expensive risk and the business integrity is non existent. Most online companies will offer a Satisfaction Guarantee, but these guys will keep your $$ even if you are not happy.
Also, after I posted this review they did contact me to say they would allow me to return the pillow. However, I have to cover the cost of the return TO LITHUANIA and also pay a restocking fee.... if that does t scream SCAM I don't know what does. Definitely learned a lesson here.
Thank you for taking the time to write an honest review! I thought the same myself while watching the publicity video. During the image display, the pillow didn't seem to be flexible or soft enough to provide a restful and neck painless sleep.
@@marybarlow5353 - thanks for the follow-up post! It was the 100 day trial that made me feel safe about buying it! 😒 Too much of a risk otherwise. And they make it seem like they are a UK company. Disappointing Groove AKA Easysleeper!!
The company has a fraudulent return policy. The agreement shows a New Mexico address, but if you want ot return the pillow, it must be shipped to China - which cost twice the price of the pillow. DO NOT buy this product. BTW - it is extremely uncomfortable, cheap memory foam that doesn't compress around the ear and cause ear pain
Can you provide the company customer service email and phone number please? I have ordered it today and now I’m reading from folks here that they are having trouble when it comes to returning and also not being able to try it out for 100 days because they aren’t able to get a full refund after using it.
Shadiest company. They claim to have a 100 day trail with money back guarantee. When I didn't like my pillow and tried to return it they literally did everything they could so I wouldn't return, including trying to convince me to give it away to a charity. When I persisted they tried to get me to ship it internationally on my own money, when the pillow came from Ohio. When I brought this up the guy finally gave me the US return address. I shipped it, had to pay for shipping myself, it was $22. I sent it on April 1st, it arrived on April 6th, it is now May and I still haven't gotten my money back. Worst 100 day trial ever.
So sorry to hear that! At the time of making this video, I hadn’t experienced anything like this. I still use this pillow today, but I think there are similar ones out there!
100 days return if you aren’t happy with it but the small print says the condition has to be the same as when you received it and in original packaging…does that mean keep for 100 days but don’t ever use it 🤔
Had the groove pillow for 6 months. My neck still aches and I keep trying to get in a comfy position. Looking for another as this didn't work for me.
Totally made me buy it. 🙌🏽
I Have the derila pillow it is a hard pillow to sleep on it's same as this pillow cause I'm a side sleeper
I too have the Derila, just got it. But this pillow with the larger side is not the same as the Derila so have to sleep on my side with the smaller side. Took 5 wks to get, came from Lithuania, 30 day guarantee only.
So, if I understand you correctly, the Groove pillow was too high for you for side sleeping, therefore, you have ordered a Derila which suit you better? Any other comparaison point we can know?
I have the same pillow, but the name is different, my pillow is from derila , i have felt a difference in my neck in the good way when sleeping with the ergonomic pillow
How do you still like it Tboen83?
I have mine also,but its from Derila and I think he is the model there
Derila is copying the Groove pillow name and is not the pillow I reviewed here. If you want to try the pillow I use, go to this link:
checkout.groovepillows.com/kadensloan
@@docksloan They are ALL Made In China, probably in the same factory. All resellers do is attach a name to the product and jack up the price to double or triple the price found on the Chinese website.
Are you tried Derila pillow brand? Let me know you opinion ! Thanks you
This pillow looks the same as Noffa Pillows. Hoping the Groove is more firm. This is not Noffa, correct?
Derila is de numero uno in this pillow and every one nows that in de world
how to order pillow ? and how much ! pls. give us info
What is the brand of the pillow? Is it soft?
I think I mention the brand in the video
Groove pillow and yes is soft
Soft when you touch or squeeze it but sturdy when you put ur head on it you won’t be feeling like your drowning on the pillow. I can tell why some hate it that they say it’s hard but it’s like a neck support so. Btw I’m typing this as I lay on mine for the 1st time😂
@@marcjanverdelantar9605 how has it been?
@@ndehm10 it’s great I mean, hardly experienced any neck problems unless i unintentionally gets back to bad position by somehow misplacing the pillow since I move alot while asleep if only I keep my neck on the groove the entire sleep would be best for me :D
Hey Team!
MAJOR UPDATE!
The pillow many of you are referencing is a copy of the Original Groove Pillow. If you are buying on Amazon, that is NOT the pillow this review is covering. Groove Pillow sells directly to consumers and offers a 100-day guarantee. They have reached out to me due to the confusion in the comments here. If you follow the link in the description (I'll post below as well) you can get Free Shipping if you are in the UK and a 10% discount if you are in the US. Let me know if you still struggle with things! I still use the pillow and LOVE it. I hope you do too.
checkout.groovepillows.com/kadensloan
Did your vertigo go away using this pillow? Thank you
It helped a lot!
this is a terrible pillow, it is SUPER HARD FOAM - and you better be sure about it before ordering because if you open it (even if you don't use it) the company will not allow you to return it. It's an expensive risk and the business integrity is non existent. Most online companies will offer a Satisfaction Guarantee, but these guys will keep your $$ even if you are not happy.
Thanks for that insight! I like the pillow but the other bit is concerning.
Also, after I posted this review they did contact me to say they would allow me to return the pillow. However, I have to cover the cost of the return TO LITHUANIA and also pay a restocking fee.... if that does t scream SCAM I don't know what does. Definitely learned a lesson here.
Thank you for taking the time to write an honest review! I thought the same myself while watching the publicity video. During the image display, the pillow didn't seem to be flexible or soft enough to provide a restful and neck painless sleep.
@@marybarlow5353 terrible business style ,,lying just to earn money?
@@marybarlow5353 - thanks for the follow-up post! It was the 100 day trial that made me feel safe about buying it! 😒 Too much of a risk otherwise. And they make it seem like they are a UK company. Disappointing Groove AKA Easysleeper!!
Its not the disign of them but from derila 👍
The problem, the pillow emanates a horrific odor. Even after airing it out still stunk. Then I have to send the pillow back. Quite a nuisance.
Can it be shipped to India? If yes, what would be the total cost including shipping charge? And how long will it take to reach India?
The company has a fraudulent return policy. The agreement shows a New Mexico address, but if you want ot return the pillow, it must be shipped to China - which cost twice the price of the pillow. DO NOT buy this product.
BTW - it is extremely uncomfortable, cheap memory foam that doesn't compress around the ear and cause ear pain
this pillow is weak, the therapeutica pillow is better
Can you provide the company customer service email and phone number please? I have ordered it today and now I’m reading from folks here that they are having trouble when it comes to returning and also not being able to try it out for 100 days because they aren’t able to get a full refund after using it.
Shadiest company. They claim to have a 100 day trail with money back guarantee. When I didn't like my pillow and tried to return it they literally did everything they could so I wouldn't return, including trying to convince me to give it away to a charity. When I persisted they tried to get me to ship it internationally on my own money, when the pillow came from Ohio. When I brought this up the guy finally gave me the US return address. I shipped it, had to pay for shipping myself, it was $22. I sent it on April 1st, it arrived on April 6th, it is now May and I still haven't gotten my money back. Worst 100 day trial ever.
So sorry to hear that! At the time of making this video, I hadn’t experienced anything like this. I still use this pillow today, but I think there are similar ones out there!
Update on this. It is now July and I still don't have my money for this.
@eleven thank you for your honesty your comments stand out to me and I wil definitely it order one. Thanks again