Hello everyone, and thanks for checking out my Computex coverage! There are probably more than a few of you who have been keeping up with the ASUS RMA situation, and I know it wasn't addressed in this video. But I have talked to multiple ASUS reps this week and it is something they are taking very seriously -- ASUS is a huge company and none of the designers, engineers and other contributors to their portfolio of products want to see their efforts tarnished by a poor after-sale support reputation. If you would like to hear some of my more direct opinions on the issue and ASUS' initial response, I recommend checking out the May 19 Tech News - ruclips.net/video/EwYn6iHR8BY/видео.html That said, Computex is always about new and upcoming products, so that was our focus, and I hope we can all find a balance between keeping ASUS honest with their RMA support, and doing what we really love to do -- geeking out over PC hardware.
Paul, this just shows how professional and great you are! Compared to some other content creators who would just skip or ignore the Asus booth, you have the courage to go and cover it. There are people out there (like myself) who have never had any issues with Asus and would be interested in the upcoming products. I love your Computex videos every year! Keep up the great work!
Personally I have a hard time "geeking out over hardware" if I can't be sure to get help when the hardware starts goofing out on me. Time to rethink sponsors after Computex?
Yeah even there aio was questionable, problem parts and they was telling me couldn't help and buy a new one, as they don't cover accessories even if they diagnosed it was faulty...geesh
Customer: my thumb stick stopped working under warranty. Asus: that will be $200 to replace your screen due to a tiny case scratch. Customer: what just happened?
I love how he just pretends that the whole: scamming your own customers when YOUR products fail thing isnt happening. Makes me confident in their products.... I definitely feel that if they make a mistake, they will take responsibility and not screw me over 9:40 talking about Armoury Crate as if it was not an abomination. 🤦♂ I just built a new PC before all of this was revealed.... so... I have an ASUS Proart x670e Motherboard I spent 1/2 a grand on.... just waiting for it to fail and to get screwed by Asus Warranty.... or it will happen like 2 days after the warranty ends... but no way they would be super strict with that warranty end-date and use it to their advantage to make customers pay for repairs... no wayyyyy A great buying choice failure happens, don't sweat it Asus has your back
This is all great and exciting. I hope ASUS keeps innovating. However, I will not be buying a single one of their products for a long time. Mostly out of fear and then out of anger.
Especially new Gen WiFi products look what happened with WiFi 6 they released a Rig Router then week later WiFi 6e was a standard those expensive products couldn't support.
@teethashaquan5395 Minority? Folk from businesses, to the braindead gamer infant have been speaking on Asus' bad customer service and RMA practices for years. This current product just happened to be swept up like gold, so the moment folk started running into the fact of the matter, that it was the wrong mix of communities to screw over. GN did good by digging into it. Darn right folk are gonna follow an "parrot" what is honestly fact from over the years. Due to the nature of things, if it wasn't them, someone else would have picked on on quite a few cases of ASUS being criminal atm even outside of that handheld.
Paul, thank you for the tour. Everything looks fantastic and premium. The design appears to be thoughtful and sleek. Of course, that said....the elephant in the room is ASUS warantee and RMA policies. There hasn't been any promises or any announcements of reforms to ASUS's practices. It's a shame, because I love the powersupply....but until I ASUS makes some real, verifiable changes to their customer services, I won't be buying another ASUS product.
Definitely, CyberPower & APC have decent offers for 1000w & 900w. They last just long enough to shut down your PC, the ASUS one sounds like its gonna be pricey if you can game on it for any length of time.
Don't buy it, Asus won't warranty it and will likely stop making batteries for it once they stop making that model. Get an APC or Cyberpower, they have real support and stand behind their products, and you can get parts and batteries.
Sure if there's a very unlikely failure, you might have a warranty issue. But the idea that you think LFP batteries need to be replaceable just tells me that you have zero idea what you're talking about. And come on... do we really need modular UPS for home use? It's a good quality UPS designed to look like Mjolnir for pities sake. It's not for a server cabinet in a game dev companies office. The step up from this is to get a Tesla Powerwall or one of the dozens of alternative companies that make them. And guess what? Yeah, those are mostly LFP batteries now and they all buy their cells from companies that make LFP which is the most reliable battery cell of high density we've got to date. If you're worried that this will only last at least ten years, you are not assessing it correctly.
ASUS: We are taking the RMA idsues very seriously and will not continue to screw over our customers. Also ASUS: Checkout our new line up. Yea prices have doubled, where else are you gonna get a keyboard that types? Who else sells a mouse that is so light weight you can use it? Also ASUS when cameras are off: Hers your plane ticket home Paul. Now go tell that tech jesus guy to stfu
Everyone with a gaming rig should have a UPS, with not only saving your PC from power spikes but being able to save and quit or tell teammates when your power goes out is worth every penny.
I've been a loyal customer for Asus for nearly 20 years. I changed platform last year for an AM4 with a 5800x3D. I went with a Gigabyte motherboard and I wont be buying any Asus product until the RMA issues is addressed.
Right now, it doesn't matter to me how good or how much better ASUS' products are. I'm not buying anything Asus until they resolve their warranty/RMA issues satisfactorily for the consumer. Period. Products can fail, happens to everyone, but warranties are the safety net for that. If warranties fail, there's nothing for customers to fall back on.
In short, I didn’t catch on that he was saying “essentially” so often. I was fixated, in short, on another phase he used repeatedly. In short, I should have paid closer attention.
Actually, essentially actually essentially essentially actually essentially actually……. their partner CABLE MOD. can’t be terribly happy that Isis is trying to get rid of them
Asus: Let's drown all the concern in loud music. Also, I have a torque screwdriver. Furthermore, Asus need a reality check with that keyboard. Someone should brief them on the Hall effect technology. $500 for a mass production keyboard. Jeez.
Ooooh the end-bit blows me away. This formfactor ProArt build is just insane. All the good stuff inthere yet sleek and small. Can't wait for this to be the future. That ProArt fan .... can't wait!
Question for JJ regarding the Thor UPS, if i send it in for warranty will i at least get to chose between $500 of unnecessary cosmetic repairs or have it sent back to me disassembled?
This guy sounds like an infomercial salesman with phrases like high performance technology and you don’t have to fumble around with your phone in the dark to find the light……..
The ProArt BTF Concept Chassis is the coolest thing I've seen ever when it comes to small form factor PC. They will hit a home run with it, I will give them my money for it no doubt. The way the GPU and CPU suck in fresh cool air is pure genius, thermals should be great
@bosmith6992 it's not 2012. Carbon fiber has become easy to produce and manufacture. A production keyboard for $500? Nah, just overpriced junk. A fool and his money are easily parted.
That BTF SFF PC case with the Pro ART parts is the sickest thing at the Asus booth for sure. I really hope we get a version for gamers that could fit a 4090-tier card.
The very idea that we think a 4090 is SFF in any way is quite funny really. But they do look neat. I'm not sure how many people want their kids or pets getting near exposed fans though.
Not worth IMO, I'm coming as an Azoth user perspective. They're low latency sure, but my Wooting definitely outclasses and outperforms it. The 80HE is also 8k polling, Asus missed the mark by not going HE switches.
Worst of all is that it misses the mark for all sorts of users...quality, experience, acoustics, aesthetics, performance, and price...can all be met by other options on the market...
@noneblank6170 its a wide range of stuff. Much of the meletrix stuff clears this product imo. Wooting for people who value the speed of switches. It's a deep rabithole but for what is being charged here there are a ton of options
For everyone in the comments section, keep in mind Paul probably already had the sponsorships lined up before the ASUS RMA fiasco, and this video is most likely a contractual obligation for that sponsorship.
I don't know if that keyboard will help with RSI, or similar issues, but yeah, professional gear is worth having. If you actually type all day, yes it's worth having. Just like its' worth having that expensive mattress, or a Herman Miller chair. It is not, however, worth paying for RGB unless you mean the lightbulb for your whole room or something. You've got to make the distinction between gear that makes you money, and gear you use for an hour every evening to play some console port you got from Sony because you're suffering from the privilege of living in a country where they'll let you play it and are too ignorant not to buy console ports. Sure, then you don't need a good keyboard, because you're not a real gamer anyway ;)
Sigh. This just annoys me because everything they showed here is great there’s no denying it. That Thor hammer design ups is something I’m interested in but I just can’t justify any more asus purchases anymore due to the on going issues :/ this whole situation sucks tbh
The BTF card adapter is probably the best item of the entire video (depending on how much it costs). Those 5K/6K monitors look yummy though. That being said, I found it conspicuous that JJ didn't mention SD card I/O for them. For the time being I'm still rocking my ProArt 329 (I think that's the model number?) and not about to replace yet.
Cannot express how glad I am to see somebody doing something about transient spikes. And since software developers cannot be bothered to optimize their products so they don't trigger transient spikes in the first place, I guess hardware manufacturers have to do it now?
I would really like to see an Asus (or Fractal, or Antec, etc) step up and put some R&D dollars into standards-compliant ATX cases that provide a separate thermal environment for GPUs. We're already halfway there with riser cables and veritcal mounting, but the emphasis there is on making something that's cool to look at, not something that will run cooler. The industry is way behind on solving the problem that a two- to three-hundred watt GPU introduces into a small hot box that was never designed to provide that kind of cooling. These boutique mini-ITX chassis (they're not really cases) with open-air GPU mounting are fun to look at and by default provide the needed airflow, but are not practical. I think you can still get a cool aesthetic while providing practical solutions, but Asus seems interested in art installations.
Such a great comment. Gamers Nexus seems more interested in tech breakthroughs and the science. Paul is great with what here seems to have been contractually obligated to say, “hey viewers, check out this shiny, cool stuff.” JJ is a great salesman for a keyboard you could buy for less than half that price. I guess BTF is somewhat new and interesting, but I agree that it is still solving for the wrong problem: the money problem, or how to make more money as a premier brand, not as a supplier like lianli and asus used to be back in the day selling generic cases and mobos. So, now, RGB and whatever 70-90 percent of the time is all these people do. Because flashing lights are “cool.”
JJ, great to see you in action. My case feedback for your BTF ITX cases is that it would be nice if they were a bit modular, or more modular, so that you could have an optional layer that could attach that can accommodate a standard ATX-sized power supply. Currently I have an ultrawide monitor on my desk and would like to fit the vertical orientated itx case in the video. But I don't want to purchase a SFF psu. It's an extra cost for what should be just a case swap. Currently I have an itx mobo. Would be cool if an optional chamber for an atx power supply could be used as a base that the rest of the system stacks on top of or even just docked by their sides. Ideally compatible in all orientations but in my situation I'm looking for the vertical oritentation (vertical gpu) layout so it can sit next to my ultradewide. Personally would love, and appreciate, the minimalist dimensions to be kept. It's the main selling point for me. The open nature I could take or leave. The option to attach a cover after the fact would be nice but I wouldn't know what I prefer without trying both approaches first.
For a product with all these different things, even if other KB's get really close in features with less price, and Asus tax I'd say 350,- is pushing it. Let alone this...
7:40 - JJ, what I want to see is more! 9:30 - put passthrough holes in your motherboards. While I am a fan of the tiny cases, I do think they need a shell to protect from dust, insects, and small fingers.
Wow.. a lot of chaos on the floor there guys - well handled Joe, I can only imagine.. 😂 It's always interesting to see monitor development - 8K 32" is pushing those eyeball limits again not to mention I expect the GPU demands. I added a third screen to my setup, an Asus ProArt PA278QV. I was looking for something that could cover the IPS ground and it's proving to be a very nice screen. The Mjolnir UPS torch caught me off guard.. it's a pretty funny/silly tie in product but in context that was a nice form and function combo. The flipable display panel on the PSU units is a nice touch for the builder.
At 6:10 when they are discussing. The mini ITX BTF case design. That looks 👀 like an awesome 😎 case. A really great way. To show off your GPU. Question - If this really takes off. Would AUSU make a white version of these mini ITX case..
I haven't purchased too many Asus products in my life. 20 years of building and i just bought an ITX MB for my daughter's build. I have to give Asus credit for the BTF change to GPUs. I think that connection should be implemented across all MBs. Sorry for the long comment. Caffeinator out.
Most I spent was a 150$ keyboard with old-fashioned typewriter caps (not even being sold anymore) and still using that keyboard ~5 years and still going. I will never spend above 200$ though.
What I was hoping for was an eGPU based on XG Mobile or pure Oculink, that would accept any card I want. And for the Z Flow 13 to get an update to Snapdragon, or the next AMD processor. Maybe they're holding that back for 50 series cards though. I'd like the eGPU to become how I use any graphics card card, so the gigantic things can sit in a separate box with their own cooling, and we just cable them in like other peripherals. Thunderbolt and USB aren't as good as Oculink, XG Mobile is Oculink + USB so I'd love to see that, or some future iteration, become an open standard as that's healthy for right to repair and it publicly humiliates Apple and their anti-consumer obsession with Lightning which continues to this day (Vision Pro). I don't care about the aesthetics of BTF boards but I still don't understand why we're not talking about how much easier it will be to pick up your cables from your PSU, or plug them in, and then stick them in the back, which is unobstructed by RAM, CPU, coolers, GPU, and oodles of heatsinks. Surely that's the true benefit for those who don't worship at the alter of RGB, Ferrari, Apple and console gaming? Yes, I'm basically saying if you're into from over function, you go in the same box with all those Luddites and I weep for your therapists dealing with your massive ego issues.
I'm interested in... seeing *practical* resolutions to the problems highlighted by Steve Burke. I refuse to buy any ASUS products until warranty isn't so convoluted. The UPS and monitor offerings are interesting so long as they're affordable. The OLED thing is a waste of time, as an infamous modder once said: "Cables shouldn't be hidden, they should be beautiful". Same thing for tubes. The rest is meh.
The greatest part of Paul interviewing JJ is that JJ doesn't have the authority to delete your comments here when you speak honestly about your experience with Asus...
The only thing I watched was the new Azoth Keyboard because its the last ASUS product I own and from the price point of the 2, the last ASUS product I'll own. $500 for that keyboard is hilarious. ASUS tax is way out of hand. Speak with your wallets people.
@ 8:45, 11:59 and 33:46 has Debauer's cameo. He's wearing the same shirt as in his own @Asus videos - ruclips.net/video/btRuwU1DyOE/видео.htmlsi=fzNJfsansJGg2G_E
At 4:18 THOR’S Hammer 🔨 Power-supply. This is an awesome 😎 idea 💡. I can’t wait for RUclips Review. I would also be interested in. If they would make a white power-supply.
Juan Jose is a master of his craft. A sweet talker if I ever saw one. But I think it's not just marketing lingo. The man has been with Asus for 15+ years. I trully believe he is excited about how hardware is evolving in this day and age. Obviously very knowledgeable of the intricacies on the engineering level. He just knows how to explain the complex part to customers in simple terms and transfer the aforementioned excitement to others.
Ive said it once, Ill say it again, and Ill keep saying it until they stop pushing this "ultra-light" trash on us. If it has less than 4 buttons for my thumb to hit ITS NOT A DAMN GAMING MOUSE! I dont care how light it is, i dont care how low latency it is, if it doesnt have hot keys for the thumb, its NOT a gaming mouse! ive daily driven a num pad mouse for the last 12 years, its a genuine game changer for gaming, and at least 4 thumb buttons should be a requirement to stick "gaming" on your shit!
Will the Azoth extreme KB get a full layout version with numpad, and if so, how much extra will that add to the cost? Secondly, how is the Rapture GT-BE19000 Wifi 7 different from the ASUS ROG Rapture GT-BE98 PRO besides quad vs tri-band?
I understand your coverage of the ASUS booth and new stuff Paul....but at this point you're just showing many of us stuff that we would be worried about getting our money's worth because of poor ASUS RMA. Otherwise, I hope you are having fun there. (My last 3 builds have been ROG exclusively...that has ended).
I love those super small BTF cases, especially the ProArt one. I really hope to see something like that made available in the near future. I have already been planning out my next build and it's almost certainly going to be a very compact ITX build and this would be the perfect tasteful ultracompact chassis for it.
I love how they describe a feature that enterprise WiFi has been doing for decades as a first… maybe… maybe, first in resi… but definitely not first overall…
Hello everyone, and thanks for checking out my Computex coverage! There are probably more than a few of you who have been keeping up with the ASUS RMA situation, and I know it wasn't addressed in this video. But I have talked to multiple ASUS reps this week and it is something they are taking very seriously -- ASUS is a huge company and none of the designers, engineers and other contributors to their portfolio of products want to see their efforts tarnished by a poor after-sale support reputation. If you would like to hear some of my more direct opinions on the issue and ASUS' initial response, I recommend checking out the May 19 Tech News - ruclips.net/video/EwYn6iHR8BY/видео.html
That said, Computex is always about new and upcoming products, so that was our focus, and I hope we can all find a balance between keeping ASUS honest with their RMA support, and doing what we really love to do -- geeking out over PC hardware.
Paul, this just shows how professional and great you are! Compared to some other content creators who would just skip or ignore the Asus booth, you have the courage to go and cover it. There are people out there (like myself) who have never had any issues with Asus and would be interested in the upcoming products. I love your Computex videos every year! Keep up the great work!
Be nice if ASUS or whoever booth can turn off that music in the background. But great video.
they've said they took it seriously before and clearly hasn't changed over the past few years
BTF to be able to use AMD RX7900XTX or any other AMD cards. Every single display only shows NGreedia, which is really fkd up bruh. 🤷♀
Personally I have a hard time "geeking out over hardware" if I can't be sure to get help when the hardware starts goofing out on me. Time to rethink sponsors after Computex?
Better not scratch those parts Paul!
Asus be like , that would be 200 bucks pay up
Yeah, you could have water damage from the scratch
Or breathe too heavy on them 🤣
SCAMSUS
Asus war on cables, war on tubes, and the major one - war on warranties
You can't spell "warranty" without "war", and war never changes.
Gone extreme by deciding to reject every warranty claim?
and their pricing. $500+ for a keyboard? NOPE!
So this is how it feels when you are a lot early to a video. Grabs popcorn before the asus comments slide in
Get your money king, but you can't have "Asus" without *SUS*
PHONKY TRIBU INTENSIFIES
Nice products, but no manufacturing is perfect. How is the ASUS RMA support?
@@who2u333not sure if you’re trolling or not with that RMA comment
ASUS and Newegg are on my shit list, my list of companies to avoid. I haven't bought anything from ASUS since 2012 same with using Newegg.
@@chadhowell1328 you'll have to forgive him, he just crawled out of his cave. 😊
Love JJ and Asus but they better get their WARRANTY issues figured out ASAP!!
returned a motherboard to them in 2004 or so.. horrible rma, got back a different and still busted mobo... way before they did laptops and monitors
My first computer was a Asus ROG Laptop, but I won't be purchasing until they fix their company.
Yea they have had the last 10+ years to fix it. LoL They didn't just start with the bad practices.
@@dertythegrower2004? Bro lol
Yeah even there aio was questionable, problem parts and they was telling me couldn't help and buy a new one, as they don't cover accessories even if they diagnosed it was faulty...geesh
Customer: my thumb stick stopped working under warranty. Asus: that will be $200 to replace your screen due to a tiny case scratch. Customer: what just happened?
I've always loved ASUS stuff. But then, I've never had to RMA anything to them.
Same
Apparently I got really lucky the one time my laptop died during college.
Be thankful. Trust me!
@@richteritwan I hear you!
But how can you take the chance in future?
I love how he just pretends that the whole: scamming your own customers when YOUR products fail thing isnt happening.
Makes me confident in their products.... I definitely feel that if they make a mistake, they will take responsibility and not screw me over
9:40 talking about Armoury Crate as if it was not an abomination. 🤦♂
I just built a new PC before all of this was revealed.... so... I have an ASUS Proart x670e Motherboard I spent 1/2 a grand on.... just waiting for it to fail and to get screwed by Asus Warranty.... or it will happen like 2 days after the warranty ends... but no way they would be super strict with that warranty end-date and use it to their advantage to make customers pay for repairs... no wayyyyy
A great buying choice
failure happens, don't sweat it
Asus has your back
This is all great and exciting. I hope ASUS keeps innovating. However, I will not be buying a single one of their products for a long time. Mostly out of fear and then out of anger.
Refusing to touch any Asus products
Especially new Gen WiFi products look what happened with WiFi 6 they released a Rig Router then week later WiFi 6e was a standard those expensive products couldn't support.
JJ is back! We love JJ! Too bad we’re all mad at Asus right now 😂
Someone needs to bring it up
@@claydog6422 He can't change my "mad at" level.
All? Nope. It's just the vocal minority that repeats Gamer Nexus like a cult XD
Armoury Crate had me already mad. Asus wants to get tossed into the pit badly now
@teethashaquan5395 Minority?
Folk from businesses, to the braindead gamer infant have been speaking on Asus' bad customer service and RMA practices for years.
This current product just happened to be swept up like gold, so the moment folk started running into the fact of the matter, that it was the wrong mix of communities to screw over.
GN did good by digging into it. Darn right folk are gonna follow an "parrot" what is honestly fact from over the years. Due to the nature of things, if it wasn't them, someone else would have picked on on quite a few cases of ASUS being criminal atm even outside of that handheld.
Paul, thank you for the tour. Everything looks fantastic and premium. The design appears to be thoughtful and sleek. Of course, that said....the elephant in the room is ASUS warantee and RMA policies. There hasn't been any promises or any announcements of reforms to ASUS's practices. It's a shame, because I love the powersupply....but until I ASUS makes some real, verifiable changes to their customer services, I won't be buying another ASUS product.
Asus UPS . make sure batteries are expandable and replaceable at reasonable price . Check battery cost before buying
Good points.
Definitely, CyberPower & APC have decent offers for 1000w & 900w. They last just long enough to shut down your PC, the ASUS one sounds like its gonna be pricey if you can game on it for any length of time.
Don't buy it, Asus won't warranty it and will likely stop making batteries for it once they stop making that model. Get an APC or Cyberpower, they have real support and stand behind their products, and you can get parts and batteries.
@@logmover123 Yup and both of those brands have been in the UPS business for decades. I know their batteries can be replaced reasonably cheaply.
Sure if there's a very unlikely failure, you might have a warranty issue. But the idea that you think LFP batteries need to be replaceable just tells me that you have zero idea what you're talking about. And come on... do we really need modular UPS for home use? It's a good quality UPS designed to look like Mjolnir for pities sake. It's not for a server cabinet in a game dev companies office. The step up from this is to get a Tesla Powerwall or one of the dozens of alternative companies that make them. And guess what? Yeah, those are mostly LFP batteries now and they all buy their cells from companies that make LFP which is the most reliable battery cell of high density we've got to date. If you're worried that this will only last at least ten years, you are not assessing it correctly.
ASUS: We are taking the RMA idsues very seriously and will not continue to screw over our customers.
Also ASUS: Checkout our new line up. Yea prices have doubled, where else are you gonna get a keyboard that types? Who else sells a mouse that is so light weight you can use it?
Also ASUS when cameras are off: Hers your plane ticket home Paul. Now go tell that tech jesus guy to stfu
Everyone with a gaming rig should have a UPS, with not only saving your PC from power spikes but being able to save and quit or tell teammates when your power goes out is worth every penny.
I've been a loyal customer for Asus for nearly 20 years.
I changed platform last year for an AM4 with a 5800x3D.
I went with a Gigabyte motherboard and I wont be buying any Asus product until the RMA issues is addressed.
Seeing JJ at asus for like over 12 years is awesome. Always well spoken and well informed
Right now, it doesn't matter to me how good or how much better ASUS' products are. I'm not buying anything Asus until they resolve their warranty/RMA issues satisfactorily for the consumer. Period. Products can fail, happens to everyone, but warranties are the safety net for that. If warranties fail, there's nothing for customers to fall back on.
I took a shot every time he said “essentially” and now my liver’s liver has cirrhosis.
The comment I was looking for lol😂😂
In short, I didn’t catch on that he was saying “essentially” so often. I was fixated, in short, on another phase he used repeatedly. In short, I should have paid closer attention.
Actually, he didn't say "essentially". So, actually, I think your liver is fine.
Maybe "essentially" is the new "literally."
Actually, essentially actually essentially essentially actually essentially actually……. their partner CABLE MOD. can’t be terribly happy that Isis is trying to get rid of them
Asus: Let's drown all the concern in loud music. Also, I have a torque screwdriver. Furthermore, Asus need a reality check with that keyboard. Someone should brief them on the Hall effect technology. $500 for a mass production keyboard. Jeez.
Ooooh the end-bit blows me away. This formfactor ProArt build is just insane. All the good stuff inthere yet sleek and small.
Can't wait for this to be the future. That ProArt fan .... can't wait!
That SFF proart case was the first SFF case I've ever seen that I'd absolutely switch from ATX for. Beautiful.
Absolutely a gorgeous piece that will unfortunately cost a ton since it’s proart. Beautiful piece though
Just hope you won't get any issues that require an RMA or they'll try to charge you 2x the cost of the machine and claim you damaged it.
I bet it's a EXTREME RMA CHALLENGE 😂😂😂
Question for JJ regarding the Thor UPS, if i send it in for warranty will i at least get to chose between $500 of unnecessary cosmetic repairs or have it sent back to me disassembled?
This guy sounds like an infomercial salesman with phrases like high performance technology and you don’t have to fumble around with your phone in the dark to find the light……..
The ProArt BTF Concept Chassis is the coolest thing I've seen ever when it comes to small form factor PC. They will hit a home run with it, I will give them my money for it no doubt. The way the GPU and CPU suck in fresh cool air is pure genius, thermals should be great
JJ is the nicest dude in person! So willing to teach anyone anything!
500$? 250$? this ppl are living in a different time with these prices lmao
flagship prices are not for everyone the mouse is 100% carbon fiber like come on.
@@bosmith6992 they're only for people who hate having money
@bosmith6992 it's not 2012. Carbon fiber has become easy to produce and manufacture.
A production keyboard for $500?
Nah, just overpriced junk. A fool and his money are easily parted.
@@bosmith6992 More expensive then other mice, yes. Asus pricing? Hell no.
That BTF SFF PC case with the Pro ART parts is the sickest thing at the Asus booth for sure. I really hope we get a version for gamers that could fit a 4090-tier card.
The very idea that we think a 4090 is SFF in any way is quite funny really. But they do look neat. I'm not sure how many people want their kids or pets getting near exposed fans though.
Man that sales person was just word vomit all over the place
He's fluent in corporate buzz word jargon. Too bad he can't explain things in plain language.
@@TheRealSkeletor Was he not speaking english?
Wow, another keyboard that costs more than my GPU 😮
Not worth IMO, I'm coming as an Azoth user perspective. They're low latency sure, but my Wooting definitely outclasses and outperforms it. The 80HE is also 8k polling, Asus missed the mark by not going HE switches.
Worst of all is that it misses the mark for all sorts of users...quality, experience, acoustics, aesthetics, performance, and price...can all be met by other options on the market...
@@qp2044 Like what
@noneblank6170 its a wide range of stuff. Much of the meletrix stuff clears this product imo. Wooting for people who value the speed of switches. It's a deep rabithole but for what is being charged here there are a ton of options
@@qp2044 So cherry mx switches over these overpriced short cut cookie cutter keyboards got it
For everyone in the comments section, keep in mind Paul probably already had the sponsorships lined up before the ASUS RMA fiasco, and this video is most likely a contractual obligation for that sponsorship.
Yeah, I kinda feel bad for him with the awkward position he was put in.
Try reading the first comment.
dont worry most of them they dont watch him
a 500 dollar keyboard damn ASUS you trying to be the Gucci of tech no keyboard is worth 500 dollars
Well... there are some that are worth that, but not mass market stuff like this. Example: Dygma Raise 2
You will be surprised how expensive mech keyboard enthusiasts but yeah asus is going trough the gucci route dem expensive.
I don't know if that keyboard will help with RSI, or similar issues, but yeah, professional gear is worth having. If you actually type all day, yes it's worth having. Just like its' worth having that expensive mattress, or a Herman Miller chair. It is not, however, worth paying for RGB unless you mean the lightbulb for your whole room or something. You've got to make the distinction between gear that makes you money, and gear you use for an hour every evening to play some console port you got from Sony because you're suffering from the privilege of living in a country where they'll let you play it and are too ignorant not to buy console ports. Sure, then you don't need a good keyboard, because you're not a real gamer anyway ;)
My 50 year old mechanical keyboard still works I got if for 30 bucks
@jonevansauthor except not. You would buy an ergonomic keyboard if that was the case.
Fussing the water cooler block with 3d printing to optimize water flow is actually genius
Asus: Check out all of our highly priced proprietary tech!
Also Asus: Our RMA service remains unchanged
Buy Asus, best customer service in the world. 🤣
No as a longtime asus customer for 25 years
Is this Paul's video or Asus's?
Asus sure has gone extreme, no doubt. Think they might have pushed it a bit far this time though, time will tell.
der8auer in background ~12:30
Love der8auer!
34:00 too
I was hoping to see Steve in the background working on getting his RMA issues fixed eventually lol
I realize the deal for ASUS to sponsor Paul was likely inked months ago, but I have to say I'm a bit sad that Paul has them as a sponsor.
@@jmacd8817 To each his own.
Lol...500 for a keyboard and 250 for a mouse. No thanks...I must not be EXTREME enough to pay for it.
Sigh. This just annoys me because everything they showed here is great there’s no denying it. That Thor hammer design ups is something I’m interested in but I just can’t justify any more asus purchases anymore due to the on going issues :/ this whole situation sucks tbh
Like Asus actually gives a hoot about it's customers as they do often proven. They just want your money
The BTF card adapter is probably the best item of the entire video (depending on how much it costs). Those 5K/6K monitors look yummy though. That being said, I found it conspicuous that JJ didn't mention SD card I/O for them. For the time being I'm still rocking my ProArt 329 (I think that's the model number?) and not about to replace yet.
Bro's trying to say a PSU will lead to better frames like what 🤡
I would probably be interested in a UPS if it wasn't as gaudy and especially if I could mount it to the underside of my desk.
Cannot express how glad I am to see somebody doing something about transient spikes.
And since software developers cannot be bothered to optimize their products so they don't trigger transient spikes in the first place, I guess hardware manufacturers have to do it now?
I don’t know about you guys, but my GPU power draw while gaming doesn’t fluctuate a ton. Just kind of stays pretty damn high.
Is your NVCP setting on optimal performance or the like in “power management”?
I would really like to see an Asus (or Fractal, or Antec, etc) step up and put some R&D dollars into standards-compliant ATX cases that provide a separate thermal environment for GPUs. We're already halfway there with riser cables and veritcal mounting, but the emphasis there is on making something that's cool to look at, not something that will run cooler. The industry is way behind on solving the problem that a two- to three-hundred watt GPU introduces into a small hot box that was never designed to provide that kind of cooling.
These boutique mini-ITX chassis (they're not really cases) with open-air GPU mounting are fun to look at and by default provide the needed airflow, but are not practical. I think you can still get a cool aesthetic while providing practical solutions, but Asus seems interested in art installations.
Such a great comment. Gamers Nexus seems more interested in tech breakthroughs and the science. Paul is great with what here seems to have been contractually obligated to say, “hey viewers, check out this shiny, cool stuff.” JJ is a great salesman for a keyboard you could buy for less than half that price. I guess BTF is somewhat new and interesting, but I agree that it is still solving for the wrong problem: the money problem, or how to make more money as a premier brand, not as a supplier like lianli and asus used to be back in the day selling generic cases and mobos. So, now, RGB and whatever 70-90 percent of the time is all these people do. Because flashing lights are “cool.”
Don’t think we didn’t catch you channeling your inner Linus with that mouse in your hands there Paul!
Not you as well Paul 😢. Asus needs to learn a hard lesson!
I mean did he really think that anyone was gonna comment on anything other than the warranty issue
JJ, great to see you in action. My case feedback for your BTF ITX cases is that it would be nice if they were a bit modular, or more modular, so that you could have an optional layer that could attach that can accommodate a standard ATX-sized power supply. Currently I have an ultrawide monitor on my desk and would like to fit the vertical orientated itx case in the video. But I don't want to purchase a SFF psu. It's an extra cost for what should be just a case swap. Currently I have an itx mobo. Would be cool if an optional chamber for an atx power supply could be used as a base that the rest of the system stacks on top of or even just docked by their sides. Ideally compatible in all orientations but in my situation I'm looking for the vertical oritentation (vertical gpu) layout so it can sit next to my ultradewide.
Personally would love, and appreciate, the minimalist dimensions to be kept. It's the main selling point for me. The open nature I could take or leave. The option to attach a cover after the fact would be nice but I wouldn't know what I prefer without trying both approaches first.
@17:42 $500 for a keyboard > Eyebrows raised.
Paul's face is exactly right: "the price is what?"
For a product with all these different things, even if other KB's get really close in features with less price, and Asus tax I'd say 350,- is pushing it. Let alone this...
😂😂😂😂😂 500 dollars is ridiculous, I don't care what features it has. Asus has lost their damn minds.
It's an unfortunate time for an Asus sponsorship
Insane that they add designs to the pcb and silicon to the keyboard.
It's the way to jack up the price for stuff you won't see.
7:40 - JJ, what I want to see is more!
9:30 - put passthrough holes in your motherboards.
While I am a fan of the tiny cases, I do think they need a shell to protect from dust, insects, and small fingers.
Wow.. a lot of chaos on the floor there guys - well handled Joe, I can only imagine.. 😂 It's always interesting to see monitor development - 8K 32" is pushing those eyeball limits again not to mention I expect the GPU demands. I added a third screen to my setup, an Asus ProArt PA278QV. I was looking for something that could cover the IPS ground and it's proving to be a very nice screen. The Mjolnir UPS torch caught me off guard.. it's a pretty funny/silly tie in product but in context that was a nice form and function combo. The flipable display panel on the PSU units is a nice touch for the builder.
Jesus Christ....500 USD for a keyboard...the Asus tax is real. I will stick to Razer....
At 6:10 when they are discussing. The mini ITX BTF case design. That looks 👀 like an awesome 😎 case. A really great way. To show off your GPU. Question - If this really takes off. Would AUSU make a white version of these mini ITX case..
I haven't purchased too many Asus products in my life. 20 years of building and i just bought an ITX MB for my daughter's build.
I have to give Asus credit for the BTF change to GPUs. I think that connection should be implemented across all MBs.
Sorry for the long comment.
Caffeinator out.
500 bucks for a keyboard! Holy shit. I thought my k100 air was expensive
I love JJ. Frig, he is a knowledgeable person, and can convey the messages in the exact tight way. Very exciting!!!!
500$ Asus , Me 40$ Evga keyboard laser keys
Better off with a Wooting 80HE.
Most I spent was a 150$ keyboard with old-fashioned typewriter caps (not even being sold anymore) and still using that keyboard ~5 years and still going. I will never spend above 200$ though.
I love the new BFG stuff, but now I need to have a handle to take it on an airplane. I am seriously sold od that pro art cast.
What I was hoping for was an eGPU based on XG Mobile or pure Oculink, that would accept any card I want. And for the Z Flow 13 to get an update to Snapdragon, or the next AMD processor. Maybe they're holding that back for 50 series cards though. I'd like the eGPU to become how I use any graphics card card, so the gigantic things can sit in a separate box with their own cooling, and we just cable them in like other peripherals. Thunderbolt and USB aren't as good as Oculink, XG Mobile is Oculink + USB so I'd love to see that, or some future iteration, become an open standard as that's healthy for right to repair and it publicly humiliates Apple and their anti-consumer obsession with Lightning which continues to this day (Vision Pro).
I don't care about the aesthetics of BTF boards but I still don't understand why we're not talking about how much easier it will be to pick up your cables from your PSU, or plug them in, and then stick them in the back, which is unobstructed by RAM, CPU, coolers, GPU, and oodles of heatsinks. Surely that's the true benefit for those who don't worship at the alter of RGB, Ferrari, Apple and console gaming?
Yes, I'm basically saying if you're into from over function, you go in the same box with all those Luddites and I weep for your therapists dealing with your massive ego issues.
Did they scratch your camera then charge you to fix it?
I love the idea of something new in the UPS space!
I'm interested in... seeing *practical* resolutions to the problems highlighted by Steve Burke. I refuse to buy any ASUS products until warranty isn't so convoluted.
The UPS and monitor offerings are interesting so long as they're affordable.
The OLED thing is a waste of time, as an infamous modder once said: "Cables shouldn't be hidden, they should be beautiful". Same thing for tubes.
The rest is meh.
Their ProArt stuff is really aesthetically appealing to me. 👍 I wouldn't want a tiny SFX build but it's cool looking.
The greatest part of Paul interviewing JJ is that JJ doesn't have the authority to delete your comments here when you speak honestly about your experience with Asus...
Great to see ASUS can still get the exposure despite ripping their customers off.
Paul does not look stoked to be there
That's just Paul. Paul is Paul. Paul is awesome.
So nobody in the ASUS booth could have talked about the RMA situation??
Ridiculous pricing and bad after sales support=never buying. I’m just here for Paul
The only thing I watched was the new Azoth Keyboard because its the last ASUS product I own and from the price point of the 2, the last ASUS product I'll own. $500 for that keyboard is hilarious. ASUS tax is way out of hand. Speak with your wallets people.
Terrible pricing, terrible warranty service and god awful Armoury Crate. Any good reasons to buy an Asus product?
that screen in that AIO is crazy
Never really been an SFF guy but that tiny Proart case looked really cool
I love ASUS! They have the best in class coil whine and RMA practices!
@ 8:45, 11:59 and 33:46 has Debauer's cameo. He's wearing the same shirt as in his own @Asus videos - ruclips.net/video/btRuwU1DyOE/видео.htmlsi=fzNJfsansJGg2G_E
At 4:18 THOR’S Hammer 🔨 Power-supply. This is an awesome 😎 idea 💡. I can’t wait for RUclips Review. I would also be interested in. If they would make a white power-supply.
33:11 i know it’s a big ask, but I’m interested if it’s capable of accommodating a 90-class card
But will the AFC scan also reduce your throughput if it deems there is too much saturation?
Juan Jose is a master of his craft. A sweet talker if I ever saw one. But I think it's not just marketing lingo. The man has been with Asus for 15+ years.
I trully believe he is excited about how hardware is evolving in this day and age. Obviously very knowledgeable of the intricacies on the engineering level.
He just knows how to explain the complex part to customers in simple terms and transfer the aforementioned excitement to others.
12:00 Wild Roman Der8auer in the background!
Ive said it once, Ill say it again, and Ill keep saying it until they stop pushing this "ultra-light" trash on us. If it has less than 4 buttons for my thumb to hit ITS NOT A DAMN GAMING MOUSE! I dont care how light it is, i dont care how low latency it is, if it doesnt have hot keys for the thumb, its NOT a gaming mouse! ive daily driven a num pad mouse for the last 12 years, its a genuine game changer for gaming, and at least 4 thumb buttons should be a requirement to stick "gaming" on your shit!
Will the Azoth extreme KB get a full layout version with numpad, and if so, how much extra will that add to the cost? Secondly, how is the Rapture GT-BE19000 Wifi 7 different from the ASUS ROG Rapture GT-BE98 PRO besides quad vs tri-band?
$500 for a keyboard that’s not even using magnetic switches is the dumbest shit I’ve ever seen
All of the issues with asus aside, there are some really cool and genuinely Innovative things here.
You need better sponsors bro, asus is as anti consumer as they come, gotta go, let this video play longer than I intended!!
I understand your coverage of the ASUS booth and new stuff Paul....but at this point you're just showing many of us stuff that we would be worried about getting our money's worth because of poor ASUS RMA. Otherwise, I hope you are having fun there. (My last 3 builds have been ROG exclusively...that has ended).
I love those super small BTF cases, especially the ProArt one. I really hope to see something like that made available in the near future. I have already been planning out my next build and it's almost certainly going to be a very compact ITX build and this would be the perfect tasteful ultracompact chassis for it.
I love how they describe a feature that enterprise WiFi has been doing for decades as a first… maybe… maybe, first in resi… but definitely not first overall…
ROG can be a bit over the top for me when it comes to design. I do like the TUF design more.
ROG wasn't always like this. My Crosshair II Formula still looks great after all these years. Bring back copper heatsinks!
Its crazy Asus with this prices for these new produtcs. One example, 250 for a mouse. No thank you, except if its made from solid gold, haha
In my day, we used to get a free mouse, keyboard & headphones with any new build that costs over $200.
$500 for a keyboard!! At least Dick Turpin wore a mask
The only reason I watched the video was because it was you, Paul. But Asus is not a brand I will have any part in my system.