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Bed Bugs RUIN CRUISE (Future Cruisers FREAKING OUT)
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- Опубликовано: 13 июл 2024
- We talk through an incident that occurred on ROYAL Caribbean’s Navigator of the Seas this past month and why future cruisers are FREAKING OUT. What happens when an outbreak occurs on an active cruise ship? Is Royal Caribbean doing the right thing by offering compensation package to those affected onboard? We compare Royal Caribbean to Carnival Cruise brands such as Carnival Cruise Line, Princess Cruises, Holland America Line, and Cunard in this latest JJ Cruise story from the sea. This is the latest cruise news in tandem across the cruise industry where all cruise lines are making cruise cutbacks for cruise passengers onboard cruise ships during 2024 we ask the question- should the cruise lines offer compensation onboard affected cruise ships?! What do cruise ships do with passengers who are hurt while at sea? How do Cruise Ship Crew handle these affected cruise passengers? Are cruise ship passengers okay with cruise lines who fail to prevent outbreaks at sea? We talk through verified experiences of Travelers getting hurt by an outbreak on their cruise and what would happen if this happens to you when vacationing onboard Cruise Ships including the worlds largest cruise ship Icon of the Seas or soon to be Star of the Seas 2025, and even the worlds smallest cruise ships. This could happen on any Caribbean vacation or in any Vacation or Hotel, but unlikely to happen onboard many cruise ships whether on the Worlds Biggest Cruise Ship Class; or, the Smallest Cruise Ship Class and every Cruise Ship in between. What are your thoughts on this story, the cruisers freaking out, and the compensation being offered on cruise ships cruising around Mexico on their Mexico Cruise Vacation 2024?
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Summer of 2023 we were on a 3-week NCL cruise. My wife broke out with an itchy rash on her upper body. She went to the ships medical facility to get some anti-itch cream. She knew that the rash wasn’t bedbugs, just wanted something for the itching. The ship’s doctor examined her and agreed with her that it wasn’t bedbugs - my wife is also a doctor. She was given an anti-itch cream.
About 15-minutes after we returned to our cabin there was a knock on the door. A housekeeping supervisor, our cabin steward, a maintenance guy, and a security guy were there to inspect our cabin for bugs. They took the bed apart and examined every inch of it. They even took the headboard off the wall. No bugs! They even replaced bed covering.
Did they ever figure out what caused her rash?
@@mamabar6811 No. The next day we were in port and she went to a pharmacy and purchased an antibiotic cream too. The rash cleared up in a few days.
That is exactly what NCL should have done. Glad my next cruise is on NCL!!!
As a hotelier I would give a 100% refund and comp a future stay. I would also offer to launder all of their clothes. We have found that the biggest carriers of Bed Bugs are people returning from a cruise and guests from Europe.
So, your comment about bed bugs liking dirty places, is incorrect. You can have a pristine home and still get them because all bed bugs care about is their food source which is humans. As someone who keeps there home very clean, and has had bed bugs due to others in my building bringing them in, I want to educate you on the fact that it doesn’t matter how clean or dirty a place is, bed bugs don’t care and can be anywhere.
That comment was false. Has nothing yo do with cleanliness. My niece brought them to us from a train ride. I always put my luggage outside and wash clothes immediately then spray my luggage and sit out a few days. They are VERY VERY hard to get rid off.
You could also get them from a neighbor's house.
That is so true!
@@emmetlover206 yup esp in an apartment they come through the outlets
We will definitely clarify, warm places including bodies are main sources they are attracted to. When it comes to traveling with them, it tends to be through clothes that have yet to be laundered while traveling (dirty clothes/clothes worn while traveling) and on bodies of people. Luggage is also a popular place.
The Train is a perfect example as it’s a common place for multitudes of passengers to travel on each day and usually has seams on the seats. Both the multitude of people (often body-to-body) and seats are perfect environments for them to hitch-hike to the next body.
Obviously, when they live in mattresses cleanliness doesn’t matter. Even with clean sheets or freshly cleaned rooms, the bed bugs won’t be affected.
Someone who has bed bugs doesn’t mean they are unclean, it purely means they were in an environment where someone or something was already affected.
Thanks for addressing this!
Soooo my friend was traveling through Wyoming, when she got home and unpacked had noticed a few strange things. It turned out that she had brought bed bugs back to her house. She found the signs pretty quickly. However she still had to get an exterminator for bed bugs. It was priced by square footage of the house. Her cost was around $3k for a 4,000ish square foot house. They have to bake or heat your entire house to a high temp. You have to try to move out anything that won't take the heat including art or paintings and electronics - tv's etc. It took about a day or two including heating up and cooling down. Then they inspected again to make sure they were dead. It's a crazy expensive process!
While I don't travel enough, also consider a Luggage Bed Bug Heater. You can literally put your luggage in there and it heats it up past the survival level of most insects.
People say to leave your suitcases under the bed but aren't you afraid they could be under there? This is why I wish Cruise cabin had LVP flooring instead of carpet. Bed bugs don't like to walk around on hard surfaces. We actually got bed bugs at a very expensive Orlando resort. You don't have to be a dirty person to get bed bugs. If they are in the area you're in you're going to get them and you're going to bring them home. Getting rid of them at home is a major nightmare
We always take our suitcases straight from the car to our backyard, bag up all the clothes in trash bags, take them straight to the wash and leave the suitcase open and out in the sun for several hours.
This is a nightmare. It happened to us, an airline crew laying over in giant hotel in downtown Toronto. Two of the pilots were chewed up the next morning and three out of flight attendants, of which I was one.
In all my years of flying this had never happened. Talk about itching, awful!!!
Problem is you could bring them on the ship from hotel stay the night before. Royal was very, very generous and these people are posting everywhere about this, still complaining.
I went to a Social Security office on a week day to get a new copy of my Social Security card. The placed was closed for no good reason that I could tell. I went back a few days later and found out the place was closed because someone opened a back pack on a desk and bunch of bed bugs fell out. They shut the place down immediately.
Yikes! 😬
Ewww!
I travelled a lot with my job. I had to make a four day visit about two hours from my home town. I checked in and went to get something to eat. I pulled back the covers to check the bed and lo and behold I saw bed bugs. The first thing I did was to call another hotel and got lucky to get a room. I took my luggage and went to the front to tell them about the bed bugs. They came up to check and offered me another room. I said a NO I’m checking out. Since I worked for the government I called our travel agency and she called the hotel to make I wouldn’t be charged.
The bugs might not have been in that family’s room when they boarded. The bugs may have come into the room via the suitcases. Bed bugs are called hitchhikers as they travel via people, suitcases, backpacks, etc. Hard sided suitcases are slightly more protective against bedbugs than soft sided luggage. Never put any clothing away when you get home without washing it and putting it through the dryer even if you didn’t wear that item. It is the heat that kills them. Suitcases can be put outside after being placed inside a black plastic bag so that it gets hot.
Good advice!
I have my black light with me when I travel to inspect my bed and room. Never fails me
A black light will allow you to see bed begs if any are present? I’d love to get one
Never had a bedbug problem, but last year my husband stayed at a Best Western in New Mexico and the next day discovered a tick near his groin. Eww. And that's why I don't care for dogs in hotels.
It’s not only dogs that carry ticks. Humans too. They can be on the bottom of pants hems. Someone may have walked through taller grass and picked them up.
As a general rule, it's best to put your suitcase in the bathtub and inspect the room before you unpack.
I’ve never encountered bedbugs. My sisters house got them from a used couch. It cost in the thousands and took over a year to get rid of them.
I think RC did fine. Honestly, a new room and free laundry service for all the clothes would satisfy me. But I travel light and solo, 10 minutes for me to change rooms. I realize it would be a royal pain for families or normal packers.
$500 in onboard credit and a discounted cruise is more than reasonable, even if it expires in a year.
Thanks for covering this!
You can find travel bed liners online that you slip in between the hotel bedding. They are very light and take up a small amount of room in the suitcase. I have traveled with a sleeping bag and do this whenever I can.
What does a liner do? Nothing unless the mattress is encased but there in drapes and carpet too
If its a warm night you can place the bed liner on top of the bed, no need to crawl under the covers.
My husband went on the navigator in April & found bed bugs in the room. They laundered all the clothes free of charge and moved their room. His brother left a charger behind so went to retrieve it and said the room had been taken apart-completely apart. Light fixtures, wall panels, etc.
I've read several sources that say, Windex can kill bedbugs. Cheap solution although not permanent but might be a good idea to bring some along on a cruise, spray the mattress and around the cabin.. I don't cruise but my friends and family do. The Windex dissolves the waxy coating on the insect body causing them to die.
Expiration dates on FCC is likely driven by complicated accounting rules. Once the credit is authorized, RCCL needs to carry that liability on their books until it's redeemed (even if it never is) and there are limits to how long those can be held
Thanks for adding this!
The Cruise Dorks had this problem on MSC in the Yacht Club😳. They treated them so poorly in regards to this issue by doing nothing for compensation and making it all on the cruisers🤬 The only thing they did was change out the bed and bedding😳
That is horrible customer service! We would be upset by that response as well.
Awhile back, some you tube cruise bloggers reported that ONE person in their cabin had received bedbug bites. This married couple slept together and in the same bed yet the wife was unscathed. They made a huge deal out of it and expected major compensation yet didn’t want to move from their cabin to another cabin that was the only one available. Surprise! No further bedbug bites even though they stayed in their originally booked cabin.
Not all people react to bedbug bites. It is very common for only one person to show a reaction to the bites while the spouse “isn’t bitten”. However the spouse actually was bitten but just didn’t have an allergic reaction, which is what causes the welts.
I thought I had bedbugs and freaked out because I woke up with the tell-tale "breakfast, lunch, and dinner" bites. My husband didn't have any bites, nor did my son in our own home. My husband had to order all sorts of things on Amazon like the bedbug stands under the foot posts, matress covers, diatomaceous earth, etc. I couldn't sleep and was freaking out until I went to a dermatologist who examined me and diagnosed me with dermatitis.
It sounds as though RC did a more than adequate job of service recovery. As travelers, it is important to be aware that bed bugs are quite common especially in places where people move in and out of frequently such as hotels, Air BNBs, and cruise ships. As you advised, performing a thorough inspection of the room, bedding, etc. can save you a lot of headaches.
Did they have to stay in the room with the bugs? That's completely unacceptable. I would like to think they moved them asap (hopefully to an upgraded accommodation) and offered to launder all of their clothes, if there was a concern.
Additionally, I would hope they inspect the room throughly AND adjacent rooms to determine if they have a serious problem. The room should be treated as immediately as possible.
The onboard credit is nice and they should have gotten a comped dinner at a restaurant as well.
Bedbugs are no joke. I had them and it is an absolute and utter nightmare. It can take months to get rid of them, and its really tramatizing and psychicologically damaging. This is a very big deal. I suspect those that are down playing the incident have never had them.
I agree that the credit for future use should be longer than a year. Cruises are expensive and many need time to save up for them.
I want to hear that the cruise ship went above and beyond for the situation. Moving them to another room is key, along with laundry. I woild want to know they acted quicky to ensure it doesn't spread.
I wouldn't be happy otherwise.
They did move them to a different cabin. ☺️
i vacation once a year, mostly cruises, the first thing i do when i get home is put everything in bags and then put them in the dryer for an hour, i leave my luggage outside cover it with plastic and spray with bed bug spray & let it sit for a day. Its a pain but bed bugs are a bigger pain.
Great review! It's unfortuate, and your video will make us do more investigation when we go on our future cruises! The OBC and future credit was excellent, but I agree that the one-year deadline was not necessary.
WOW.....I have three cruises booked on that very ship...one in Sept...Nov and Jan all for 7 nights each....I will be checking with flashlight out...lol....😁
I agree with you. It was nice to get a future cruise credit but an open end date would have been better.
Completely agree!
I think RC was pretty generous. I've never gotten bed bugs anywhere, but my family got head lice at a really nice resort. I didn't realize it until I was on the way home. I called the resort to warn them and give them a chance to fumigation the room before new people got in. They just acted liked it was no big deal and I didn't really even get an apology.
I do pull apart the bedding in hotels and cruise ships. I also throw everything into the laundry whether it’s clean or not, when we get home.
We love you guys! We are team Royal Caribbean. I think they did the right thing. except maybe extending the future cruise credit 5 years. We agree 1 year is NOT enough.
Maybe placing luggage under our bed isn’t a good idea? We have hard cases, but they can burry in the cloth of the zipper lining.
Everytime I check in to a hotel or my cruise cabin I always tear my bed apart looking v to make sure that is no bugs on the mattress
Bed bugs don't care if you are a clean or a dirty person, they will get into your home through your luggage or through your clothes, you can pick them up at a theater a subway train or even at a hotel and thats why it is important you wash your clothes as soon you come back from a vacation because you never know if you brought them home with you!
Never put your suitcase on the bed I say that because my wife gets so mad when I do it😂😂😂
😂 good reason!
So sorry this happened to that family It's one of my biggest fears so I do my best to check the mattress, spray, & wipe down everything in the cabin. I think Royal compensated them well but agree the FCC for only 1 yr is not enough. Maybe 3 yrs minimum. But I hope this family gives cruising another try.
We found bed bugs after having our legs being covered in bites at the Palazzo hotel in Vegas. They offered to upgrade us and we said no thank you and moved to the Wynn but not before the hotel brought in the health department to research and take pictures of the bites. I thought I had read that in the case of the cruisers that they had a child whose hair was braided in a cruise port location in Mexico where infested brushes may have been used?
So sorry you had that experience!
No clue where the bed bugs came from, all speculation at this point. 😅
Head lice and bed bugs are two different lice species.
@@dearmepa1that part!
Never had bed bug in over 100 cruises. The problem with the $500 OBC is that it has to be used before cruise end. Jordan love that shirt !
I could spend it.
I could definitely spend that.
JJ, the New intro is 🔥
Thanks!! We are so glad you love it! 🥳
I travel for work contracts, I've spent about 12 of the last 15 months in hotels and have taken 5 or 6 trips for personal travel in that time. I never encountered bed bugs, but there were roaches at the Extended Stay America by the Minneapolis airport.
Ultimately these things are rare but they happen, you are letting hundreds if not thousands of random people cycle through a facility. Good advice on checking the room.
I travel to the Big Island of Hawaii frequently and usually 2 out of the 3 hotels have German cockroaches (am I allowed to say the origin of the cockroaches nowdays?) and these are the clean, more expensive hotels. Roaches are a main-stay in Hawaii, unfortunately.
We received a FCC for a different issue on our Allure cruise in December. It was explained to us that we only need to apply the FCC to a booked sailing by the expiration date.
A tip I would give is that if you find yourself in a situation you are receiving FCC, be sure that the letter that guest services gives you has a monetary amount on it. Our letter had a percentage of cruise fare listed which ended up being calculated as when applied to our account than what guest services told us. It wasn't an issue we were even looking for compensation for so it was not worth fussing over.
We picked up bed bugs at a hotel in New Hampshire. It was one of the worse experiences of my life. We now never place our suitcases on a bed. Usually place our bags in the bathtub and then do a room inspection. My thought is why doesn’t the room steward or maid check the mattresses when making up the rooms?
So sorry you had this experience! We believe they do check but sometimes things get missed when they have so many rooms to take care of on turn over day and so quickly too.
Cruise lines offer a full refund and full fare credit for a future cruise when they overbook. I would expect at least that for bed bugs
Interesting point
Great tips! I’ve never thought too much about bed bugs but now I’ll inspect! I’ve never had a problem with any bugs on cruises. I agree with you. RC was good about giving them the FCC but should not have attached an expiration date on it. I would not be happy to have to use it within a year even though I do about 3-4 cruises a year but there are times when you just can’t take another cruise in a year. I’ve had roaches in a big brand name hotel in Honolulu. I didn’t report it I guess because I thought that was normal in Hawaii. But I should have reported it. I hate roaches and it creeped me out to see them. 🤨
I have to say I have personally sailed the Navigator at least 4 times in the last year and have never had any issue so if they didn't bring them aboard it is certainly not prevalent. As far as the FCC I am not sure that 30% is a great offering- was it the list price or any price they found? Bummer this happened. It is a good little ship!
You know I hate when people accuse the victims. It could have come from previous cruisers. It is not always the people who report it. You have the think how much time staff really have to get the rooms ready for the next embarkation time. They do not have time to thoroughly clean. I myself look for those things when I first get on the ship. I carry alcohol and lavender just in case and a few cleaning products. I agree with everything you said about Royal giving them the 500 credit on board, and I also agree there should not be a time limit on when they have to book it. I’m a big cruiser and also a travel agent. I would be upset if my clients were in this situation and pissed if they said hey we got credit but we can’t afford to do another trip back to back. I’m a carnival fan but I do attend on trying Icon of the seas. Great job on trying to make it right but expand the date for at least 2 years. Also we traveled a few years ago and we weren’t in the room 10 minutes and she started screaming. Finds out it was fleas and they immediately moved us and gave us a discount.
Team family Royal Caribbean should have given them more
Thanks for sharing your thoughts!
Not true .bed bugs doesn't mean the place is dirty.
Exactly they don’t care if someone or place is clean or dirty.
Bed bugs, as you point out, can be seen with the naked eye...and a flashlight...and a photo of what they look like. No one has mentioned this one important measure to check a room for bed bugs...educate the room attendants on what to look for and where. Since bed bugs are looking for people for cling to, if I had one place to check for bed bugs, I'd routinely check mattresses, bed board and frames...and when a room is being made up, the mattresses are laid bare...easiest time to look these insects.
Have fun on Utopia!! Excited for you guys!!
Love your informative videos!! Such variety!!
Completely agree that the fcc should have had no expiry date, but also 400 is not really acceptable in my opinion either. The trauma, and the clean up, and the after care ...
I think perhaps a full refund for that cruise would have been more appropriate, as well as perhaps a 400 fcc. It may not be the ships fault, but at the end of the day those passengers tell 10 people who tell 10 people ... and so on.
30% FCC and $500 OBC definitely gave an olive branch, but you are correct… these passengers didn’t accept this as being enough and still spread it online.
I agree with you on the expiration date issue. With these situations there should be no time limit. I am curious though if the family was given an update on what RC did with the infested room. How was the infestation handled.
Omg, we sail on this ship next month😬
My Family Had A Reunion And We Rented 10 Cabins that had 3 bedrooms in each. I Ended Up With The Cabin That Had Bed Bugs In Two Of The Bedrooms. They Gave Me A Full Refund For My Cabin And Paid For Us To Stay At A Nice Hotel For The Week With Food Voucher.
Im so paranoid of BBs since they ate me alive some years back. Ever since when I travel, I’ll use hotel hair dryer during vacation (if free time allows) on my clothes and soft luggage. When I come home, I’ll leave luggage open in sunlight or use hair dryer in winter. BBs don’t discriminate on whether you’re clean or not, you’re getting confused w/roaches ants
RC should have given them a free cruise for two to wherever they were going.
I always check the bed and other soft surfaces the first time I enter my cabin. I bring a sleep sac and put it on top of the bed. I will get a bed liner too. After the Tyson incident from a while back, I don't trust duvet covers, bedspreads or comforters. I have the bed pillows removed from the room because they always have an odor.
Wow
I agree with you that the FCC should not have a 12 month expiration. If Royal feels they must have an expiration date it should be 3 years. If the passengers are regular cruisers they will probably use the voucher within the year anyway.
NCL Getaway bed bugship. And all they wanted to do was compensate us a couple $100. That was not even close to being worth it. They were not fair. They did wash all our clothes and suitcase. but we got stuck on the inside room for two days. and we never do inside rooms. That was a horror show. our rooms are always balconies and up. It was a living hell and I broke out for almost twelve days
They didn’t refund the difference in price for downgrading you to a lesser category room? Oh heck no! I’d be putting them on blast.
Found bedbugs at an Airbnb before a cruise. We were so lucky we found them early and somehow they did not hitchhike onto the ship (we checked every day). We had to throw all our luggage out when we got home which was so expensive and then heat blast and/or toss out our clothes and items just to be sure
I can't do bugs of any kind, but bedbugs 😂😂😂😂😂😂😂😂😂😂
They may have brought the bugs with them especially if they stayed at a hotel before their cruise or their luggage could have picked it up from a plane.
Very true. It’s always hard to know where the bed bugs came from whether prior cruisers or the current cruisers.
For that much compensation they knew there was bedbugs in that room and was hoping the problem was gone.
The thought that the family brought the bedbugs on board is highly unlikely simply due to the fact that most people that are dirty enough for an infestation are not really aware of it……so they would be less likely to become aware on a vacation.
Main thing is if staying in a hotel prior to the cruise watch where you put your luggage. I always check in the hotel, I am highly allergic, found out the hard way.
I got a FCC from Royal Caribbean with a 2 year expiration date. I was still able to use it past that date.
I agree with no expiration date. That's stressful.
great, we are on Navigator in November :P
I had bedbugs in a nice, clean, Marriott in New York. I disagree that it is due to anything dirty. They were in my bed. I did not know until I woke up with bites the next morning, and even more the next morning. I finally realized what it must be. Marriott says they didn’t have bedbugs. It was my first experience with them. I think cruise did what they should, but there should be like a 5 year expiration or no expiration on the FCC.
Hope you enjoy Utopia of the Seas, we were to be on it July 21st the INAUGURAL, but Royal change the inaugural date, and it did not work for us!
Thanks! We completely understand as that change happened to us as well 😅
I don’t think passengers were compensated enough. I really believe they should have given a 50 percent cruise credit with a 5 year expiration date!
As a health care professional. Team family
I always check hotel and stateroom. I carry a small olight in my backpack!
No, never experienced bed bugs. We feel RCCL did pretty well but the FCC should not have an expiration date!
I've had a roach problem in my stateroom on Norwegian Jade years ago!!!
False comment. Bed bugs have nothing to do with cleanliness! Please research. My niece brought them from a train ride. ALWAYS unpack luggage outside and wash immediately and spray down luggage. It took 2 months to get rid of them and very expensive. We had to get a bed bug dog. It’s a traumatizing experience. RC should have changed their room? Did they make them continue sleeping in there? That is not enough 30%… nope more like a free cruise. Or refund me. Vacation is ruined from scratching and being miserable. Bed bug bites are excruciating. Someone else had these on carnival last year. It happens. They are everywhere unfortunately. I use a hair dryer to ck behind headboards.
We will definitely clarify, warm places including bodies are main sources they are attracted to. When it comes to traveling with them, it tends to be through clothes that have yet to be laundered while traveling (dirty clothes/clothes worn while traveling) and on bodies of people. Luggage is also a popular place.
The Train is a perfect example as it’s a common place for multitudes of passengers to travel on each day and usually has seams on the seats. Both the multitude of people (often body-to-body) and seats are perfect environments for them to hitch-hike to the next body.
Obviously, when they live in mattresses cleanliness doesn’t matter. Even with clean sheets or freshly cleaned rooms, the bed bugs won’t be affected.
Someone who has bed bugs doesn’t mean they are unclean, it purely means they were in an environment where someone or something was already affected.
As for the family, they did not make them continue sleeping there. They were able to change rooms. ☺️
Fortunately I’ve never experienced bed bugs traveling or otherwise. I think RCL providing $500 OBC and the FCC was appropriate but agree with you that the period to use the FCC by should have been longer than a year.
I think we had bed bugs in our room. Cause my dad and I got bitten a lot one night. We told our cabin steward and he called the manager and she had the room sprayed. No more bites. But no compensation either. Not one. But it happened years ago. Thanks for the new info. Now I know what to do if it happens again.
Yes we found bed bugs at Jacksonville Fl airport major hotel right upon check in.
They moved us to another distance room. But we did raise enough s... about it.
For weeks later at our condo we was afraid of having them but didnt. We sprayed and cleaned everything
So happy to hear they didn’t travel with you!
Honestly, I would have been happy with being moved to a new cabin and the onboard credit. Offering a credit for a future cruise is a bonus. But put a time limit on it take away from the bonus if you're not able to cruise again within the time frame given. That being said, YIKES! My next cruise is on the Navigator of the Sea 😳😳😳😳
I seen these posts as they were popping up at the time and people were freaking out. I do think RC made it right and we should all use some extra caution and check your room no matter what.
Agree the FCC should not have an expiration time. Not everyone can travel yearly.
In Miami you should only stay at Hotel Goldfarb. Never have to worry about
While I have never had bed bugs while traveling 11 cruises, my daughter hasn’t been so lucky. She booked a B&B in the NC mountains and after crawling in bed noticed her legs itching. She got up and stated looking around with her flashlight and discovered them. She sent me pics and was asking what in the world to do since it was extremely late at night and everyone was asleep. She quickly put her luggage in the bath tub and went to sleep in her care. The next morning she complained and showed them the pictures and was refunded her money. Needless to say she went somewhere that my husband and I had reserved for her. Unfortunately I think going from place to place with so many others having been there before you it’s easy to come upon them. I don’t necessarily consider it a sign of filth, just unlucky. Obviously wherever they stared had to have been dirty, but going from hotel to hotel or ship to ship we don’t know.
Thanks for sharing your story! So sorry she had to deal with these!
This makes my head itch😂
Agree given them a FCC with No expiration !
JFC how many freaking bed bug videos do we need!
One more 😉
Have never had bed bugs but did have a scorpion in the room at a resort in Phoenix. The staff wasn't much help as this occured in the 6am hour and we were told it was a maintenance issue but that staff wasn't on board until 7am. So somehow, I managed to corral the arachnid and toss it outside.
Wow! Would hate to have that as a bed bug! 😅
A female (speaker at Azamara cruise ship) had bed bugs in her bed.... cruise line cleaned all her stuff (incl. clothing)
I have never had bed bugs on any trip by land or by sea. I think that Royal Caribbean was very generous in their compensation, except for the expiration of the FCC.
I had a different problem on the same ship (Navigator) and they didn’t do anything for me…. not even an apology. We discovered about a four foot long section of mold growing on the carpet under our sofa from a leak in the wall by the bathroom. There was a different color of carpet where it had been replaced so they were aware of the leak. I was traveling with a compromised immune system. We had to rearrange the room because the couch was difficult to pass in my wheelchair (accessible room). We had noticed a bad smell, but didn’t think anything of it until we moved the couch and found the mold. I would say that at least five crew members came and checked it out before they decided to shampoo the carpet and leave blowers on for two days. I was so paranoid that I wore a mask for the rest of the trip in the cabin. I complained and it fell on deaf ears. I didn’t want a free cruise, but at least wanted to switch cabins. I tried to be understanding and thought perhaps they couldn’t accommodate me in another cabin, but at least they could have apologized and sent me a plate of strawberries or SOMEthing. That is our local ship and we won’t cruise on it ever again.
Oh no! I’m so sorry to hear that. We are going on that ship next month and now I’m nervous.
@@mamabar6811 it was only one cabin, sonI wouldn’t worry about it. What made me upset was that they didn’t seem to care. I always loved Royal Caribbean and hadn’t been on them in years, but the lack of concern was surprising.
Have you seen some of them nasty people on cruises lately !!
I think RCCL did a great job, I have a question can you bring bug spray on a cruise just to be safe
Helpful video 😊 lets go 65k ❤🎉🎉❤
First of all you are wrong, you do not need to be dirty to have bed bugs. Same thing with lice. Most likely they were brought in from a hotel room they stayed at. If they have been in the cabin, they would have had complaints by multiple guests. bed bugs need to be treated with high temp to get rid of them, not chemicals.
Hmmm, difficult one as bedbugs are a creepy one...
To even acknowledge the issue is a small admission of guilt, tbh...
Giving the family a limited FCC is chicken 💩 and should be extended to at least 3 years...
Great subject and vlog!
I think RC did all they could do in this case.
Very generous compensation by RC imho
Thanks for sharing your thoughts!
If a person is given a year to use a cruise. You can plan for it. $500.00 is a fair amount. Royal Caribbean did ok . I would have been ok with that. People should pay attention to there luggage and clothing before leaving home.
I don't think a year is enough they may not get holidays, or have a sick family, or a pregnancy etc
Yes the $500 OBC sounds great but they have to use it during the cruise or lose it. I’d have difficulty spending $500 OBC. On my last 14 day cruise I had $300 OBC and I was having a hard time finding ways to spend that.
We always use OBC toward the daily tips. If anything is left over, there are plenty of nice things in the shops. Last cruise the tips and drink package were included, so I used the OBC for a pair of John Hardy earrings..
On Royal Caribbean, you can actually take out money on a slot machine and then cash it out. But you are correct, most don’t know this is possible to get OBC as cash.
Some OBC is refundable but it wasn’t clear if this one was or not.
I think they got a proper compensation
team royal carrebean although I think it should've been a 50% off at least with no deadline
Omg... I have a sailing on that ship 😢
Yay! Utopia Of The Seas! I am going in September!
We can’t wait!