Hi Pratima! Thanks for sharing the video. I have a question: Why do we need custom agents when we already have Copilot as a standard agent? What’s the main difference or benefit of using custom agents over Copilot? Can’t we achieve the same functionality with Copilot, and if so, why is there a need for custom agents?
It largely feels like a rebrand (of Einstein / copilot) + more structure/laid out + openAI wrapper. Honestly tremendously overhyped by Salesforce unless they have something huge they're working on internally to roll-out soon with it
@@taterrhead yeah as a non salesforce employee, this is what I feel as well. It could be something really big or overhyped .. time will tell I suppose. Regardless data will continue to remain the most important thing in all of this.
Good work keep it up
A big kudos Pratima, it is beneficial. I'm waiting for more videos
Hi Pratima! Thanks for sharing the video.
I have a question: Why do we need custom agents when we already have Copilot as a standard agent? What’s the main difference or benefit of using custom agents over Copilot? Can’t we achieve the same functionality with Copilot, and if so, why is there a need for custom agents?
Thank you didi. Well explained!
Please cover CRMA as well 🙏
Happy Dashain
@@NoFilterBro thank you and happy Dashain to you as well
🙂
It largely feels like a rebrand (of Einstein / copilot) + more structure/laid out + openAI wrapper. Honestly tremendously overhyped by Salesforce unless they have something huge they're working on internally to roll-out soon with it
@@taterrhead yeah as a non salesforce employee, this is what I feel as well. It could be something really big or overhyped .. time will tell I suppose. Regardless data will continue to remain the most important thing in all of this.