$1M Invested to Start a Laundromat (Was It Worth It?)

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  • Опубликовано: 1 июн 2024
  • What does it take to start a successful laundromat business? Brian Riseland made a 7-figure investment when he opened Laundry Genius in 2018. In this interview we’ll find out how he used that investment to found a scalable laundromat with huge revenue growth potential.
    Brian worked with a major tech company for 25 years before he went into the laundry business. When he was laid off, he seized the opportunity to become an entrepreneur. He’d heard owning a laundromat was a good business model for a first-time business owner and decided to take the leap, scouting out locations and opening his first Laundry Genius location in Everett, Washington.
    Before he opened Laundry Genius, Brian was offered the opportunity to buy a coin laundry franchise. In this interview, we’ll find out why he decided to start his own brand instead of buying a laundromat, and how he built his systems and brand identity to create a business that would last. That decision has paid off, and just a few years after opening, Brian is already looking for places he can open additional locations.
    A big part of Laundry Genius’ success is the exceptional experience they provide for customers. We’ll find out how Brian created this kind of first-class customer service and atmosphere from the ground up, including how he built his team and what systems he has in place to keep his customers coming back.
    If you’ve ever wondered how to start and run a laundry business, you need to watch this interview! And make sure you check out some of our past interviews with business owners:
    Owned a Laundromat for a Year (Does It Make Any Money?) ►
    • Owned a Laundromat for...
    How Much Cash Can a Laundromat Business Really Make? ►
    • How Much Cash Can a La...
    Resources
    www.laundry-genius.com/ - Find out more about Laundry Genius on their website
    www.upflip.com/academy - Start, Build & Grow Your Business
    www.upflip.com/blog/how-to-st... - A step-by-step guide to starting a laundromat
    www.upflip.com/equipment-list... Premier Equipment List
    Timestamps:
    00:00 - Intro
    00:48 - How Brian Became an Entrepreneur
    01:32 - Initial Budget
    02:28 - Factors To Consider For Locations
    04:01 - Key To Picking the Right Machine
    06:10 - How the Drop-Off Room Operates
    07:53 - Most Profitable Services
    08:53 - Best Way To Scale a Laundromat
    10:02 - Tips on Building Brand Awareness
    10:36 - Finding Great Employees
    11:21 - Why You Should Start a Brand
    12:51 - Key to Overcoming Challenges
    14:27 - Delivering Above Competitors
    15:57 - Best Advertising Strategies
    17:21 - Finding the Right Partner and Distributor
    18:21 - Tour of the Equipment Room
    19:41 - When You Get Your Investment Back
    20:23 - Blitz Time with Brian
    21:19 - You Know THIS Before Starting
    22:43 - Tips on Getting Supplies
    23:42 - Drop-Off and Delivery Details
    24:49 - Importance of Reviews
    26:05 - Advice for Funding the Business
    26:51 - Self-server Customer Experience
    28:15 - Typical Day for Brian
    29:30 - The Future of Laundry Genius
    30:50 - How You Know When It’s Time to Scale
    32:00 - Systems and Process
    33:16 - What Brian Would Change If He Could
    34:17 - How To Avoid Failure
    34:52 - Consistent Customer Experience
    35:52 - Repeat Customers vs. Single Time
    36:37 - Advice for all Entrepreneurs
    #laundromatbusiness #owningalaundromat #laundromat

Комментарии • 934

  • @UpFlip
    @UpFlip  Год назад +48

    See our step-by-step guide to starting a laundromat business: www.upflip.com/blog/how-to-start-a-laundromat

    • @richgetz
      @richgetz Год назад +5

      A great follow up to this series is distributor vs distributor, which offers the best. Speed Queen offers a LOT of options.

    • @katiefleming2023
      @katiefleming2023 Год назад +3

      Page says bad gateway (host error).

    • @samanthapowell5882
      @samanthapowell5882 Год назад +4

      He needs to outsource the pick up and delivery to postmates or any service like that! And he needs vending machines!

    • @maximilianochung
      @maximilianochung Год назад +1

      What did he meant when he said got a business coach? is there an agency? somebody he knew?

    • @karma301
      @karma301 Год назад

      @@richgetz is the only ii oooo

  • @joelowens5211
    @joelowens5211 Год назад +60

    Most businesses are owner operators. You are buying yourself a job that might pay better than where you are working. When leasing if owner will not sell ask for a ROFR (right of first refusal). This is where if the owner ever decides to sell they have to present the offer to the tenant and give them the chance to buy on the same terms as the offer. The lease will typically stipulate the tenant has so many days 10 to 21 to decide to match the offer or decline the ROFR. Also when leasing make sure the owner owns the building and land (fee simple) and not leasehold (building only). Owning the building only can create issues as 2 monthly payment one to building landlord and one to land owner. If you do rent from a leasehold make sure you can get option also with ROFR to buy the land as the tenant.

    • @arah924
      @arah924 11 месяцев назад +3

      casually dropped a gem

    • @PazLeBon
      @PazLeBon 10 месяцев назад +1

      if dropping silly money n it, might as well buy the land

    • @sercanserj7804
      @sercanserj7804 10 месяцев назад +1

      ​@@PazLeBonmy lease was 10k to buy it freehold it was 600k+
      Nowhere near the same dude

  • @onlineo2263
    @onlineo2263 Год назад +175

    Great video. The USA must be the only country in the world where people with cars do not have washing machines!

    • @rahulagarwal6887
      @rahulagarwal6887 10 месяцев назад +13

      😂😂 Nailed it

    • @bryan34wable
      @bryan34wable 6 месяцев назад +24

      Allot of people rent and live in apartments. Allot of apartments do have a laundry facility but they are usually undersized for the amount of people that need to use them. Also allot of apartments don’t have a washer and dryer in their unit.

    • @bryan34wable
      @bryan34wable 6 месяцев назад +1

      @@rahulagarwal6887what did he nail?

    • @freshreserve2503
      @freshreserve2503 6 месяцев назад +1

      Some ppl live apartments

    • @myelectrolysisexperience7254
      @myelectrolysisexperience7254 5 месяцев назад +7

      This is so true. My landlord is so reluctant to let us install a washer and dryer. Even at no expense for him. It’s like I’m asking for something that is not a basic need. I do have an infant, can you imagine not getting enough but having to waste 3 hours every week at the laundromat.

  • @andriartayudianto8918
    @andriartayudianto8918 Год назад +320

    I'm blown away by the amount of value this channel offers! Very legit, asks questions I'd want to ask, super informative. I'm a business owner. Some of these ideas might come in handy one day. I'm too hands on right now to do anything else tho. Subscribed! Thank you for doing this both UpFlip and generous business owners!

    • @JonesBeiges
      @JonesBeiges Год назад +4

      i'm confused tho..... how many years does it take to pay off $1M and how many years do those machines last???

    • @alirezashirazifard8990
      @alirezashirazifard8990 Год назад +3

      @@JonesBeiges
      Probably about 10 to 13 years
      By then , the repair cost goes to the roof . Since Covid the price of parts doubled or tripled. These videos are made for the clicks to generate money.

    • @proxy7874
      @proxy7874 Год назад

      ​@@alirezashirazifard8990 you know nothing about business kid. Go sleep in your mom's basement.

    • @NazriB
      @NazriB Год назад

      Lies again? Laundry Operator

    • @will5286
      @will5286 10 месяцев назад

      BULL POOP

  • @John-xeyvfkwieba
    @John-xeyvfkwieba Год назад +131

    This guy seems like a great owner. Wish him the best of luck

    • @UpFlip
      @UpFlip  Год назад +4

      Brian is awesome! Thanks for supporting him. Are you wanting to get into this business?

    • @JimSeward92
      @JimSeward92 Год назад

      🥾 There ya go buddy

    • @bloxer9563
      @bloxer9563 10 месяцев назад

      @@JimSeward92 that's you

  • @tesladetails
    @tesladetails Год назад +165

    I love this channel! Tech enabled “boring businesses” are the future 😎

  • @patricksears163
    @patricksears163 Год назад +50

    Good video, but we need to hear more on the hard numbers: ROI, CAP rate (he dodged that question) loan terms, etc...

    • @paulbulanovUpFlip
      @paulbulanovUpFlip Год назад +7

      I agree with you Patrick, some of the people we interview prefer to not share those details unfortunately. We are always looking for fully transparent people, thank you for your support.

    • @d_all_in
      @d_all_in Год назад +3

      His capitalization was 25% equity, 75% loan when he started it.

    • @backcountyrpilot
      @backcountyrpilot Год назад

      I agree. Please include the financials in future vids.

    • @IL_Bgentyl
      @IL_Bgentyl Год назад

      Probably not where he wants to be yet. Takes a bit of time to get your recurring customers. I agree though.

    • @faisalghiar
      @faisalghiar Год назад

      @@backcountyrpilot why would someone share financials you want spoon for everything.get your ass off from your chair.

  • @russellrobert6084
    @russellrobert6084 7 месяцев назад +8

    One of the most informative interviews ever, pleasant, easy going and enjoyable to watch!

  • @robfrost
    @robfrost Год назад +148

    As a former equipment manager for a hockey team, it might be worth contacting local teams to see if there is any service they can provide. Most have their own machines, but could look into providing a towel service or pick up and delivery for visiting teams.

    • @UpFlip
      @UpFlip  Год назад +13

      Great suggestions, Rob! I hope the right people see this and action your insight!

    • @shaunbruce8357
      @shaunbruce8357 Год назад

      Hey rob, what hockey team did you work for? I did equipment for some NFL teams.

    • @nickhudd2011
      @nickhudd2011 Год назад +2

      I worked for an ECHL hockey team back in the early 2000s, and they had a massive washer and dryer. But they also had hundreds of towels on hand to fill the gaps while laundry was being done. This wasn't the norm for this level of hockey. Most other teams had small laundry operations. Could be a good service to smaller minor league teams. I imagine top-level sports teams have a pretty robust equipment team taking care of things.

    • @shaunbruce8357
      @shaunbruce8357 Год назад

      @@nickhudd2011 That's pretty cool. With the teams I worked for, we had towels by the loads and still had washers spinning all day. Players use like four to six towels. It was interesting to see.

    • @Bob-ml1mv
      @Bob-ml1mv Год назад +1

      I was thinking of opening up a laundromat too very informative

  • @run2ron
    @run2ron 11 месяцев назад +50

    What a great interview. You can tell this man is grateful for all the helps and knowledge he received and he is sharing it all to those who dare. Most businesses are like " thats company secret" while this guy is like " this is what keeps it all going my pipes and water tanks and heaters" lolol

    • @UpFlip
      @UpFlip  11 месяцев назад +1

      Glad you enjoyed it! Thank you for watching.

  • @marcuspvxea
    @marcuspvxea 10 месяцев назад +3

    This CEO is definition on how to be successful, by offering quality he knows he doesnt have to compete and therefore is able ot be succesful and not having to put resources on competing, he also doesnt have to focus on marketing because he stands out so much in comparison and both offers completely new machines that are far better but a little more expensive.
    Modern washing machines are both easier on the cloths, faster, better at washing and drying. The price range giving the service you get along with it (help with folding) is great fo older people making them regular customers. By also paying the employees a good salary they are far more interested in doing their duty.
    The idea is great and will defiently turn into a multimilionaire company in no time, however the quality with the staff and maintenance will be the biggest competion as he heads on forth from here.
    Wish him all the best luck, this motivates me to be a entreprenour myself and follow ideas i have been doubtful about. Keep being a role model. And massive credit to Upflip for being able to bring this all into perspective and actually give it the meaning it has given off. None of this would have been even close to as powerful as it was if it wasnt for the Interviewer, script and camera team.

  • @wayne8797
    @wayne8797 11 месяцев назад +10

    So basically being savvy about sourcing and validating information. Great for him, I hope he does well and his business keeps expanding.

  • @eminencewriters212
    @eminencewriters212 Год назад +5

    I own a small laundry business in Nairobi, Kenya. This is my inspiration. Wow.

  • @andrewvillanueva3722
    @andrewvillanueva3722 Год назад +28

    He made a great laundry mat. I hate getting quarters to wash my clothes. All laundry should have debit card readers. I see him expanding his business.

  • @CC-gv6us
    @CC-gv6us Год назад +16

    What wholesome content, truly a great channel. Great guest, and the host kept the quality questions rolling. Glad I subbed to this and I'm not even a hardcore entrepreneur type

  • @lesliethomson2441
    @lesliethomson2441 10 месяцев назад +2

    I'll never open a laundromat BUT I'm delighted to hear this and if I learned anything is "customer experience" and "do not contest". All the best.

  • @josephchan7040
    @josephchan7040 Год назад +58

    He can also track customer data with the cards. Even if he doesn't have any demographic data from the payment, he can see what people are buying, what machine they use, frequency, how many loads they need on average, etc etc.

    • @UpFlip
      @UpFlip  Год назад +3

      This is great Joseph. Thank you. 😀Are you in the same type of industry?

    • @josephchan7040
      @josephchan7040 Год назад +5

      @@UpFlip I'm in the tech industry, but these are things consider when looking at tracking how optimal his current set-up is and how to buile a bigger setup. It gives key insights on user behavior, and can help him project revenue and profits a few months out if he can retain the customers to get enough usage data.
      It also locks in user spend like gift card mechanisms and gives him a higher amount of revenue every time someone loads it.

    • @aaronc1051
      @aaronc1051 Год назад +1

      @@josephchan7040 exactly, if people normally do a wash a week and he hasn't seen them in a while he can do a "returner discount". Having the cards also means he's a more legitimate business (no money laundering or underreporting profit)

    • @bloxer9563
      @bloxer9563 10 месяцев назад

      @@aaronc1051 😥

  • @jort93z
    @jort93z Год назад +46

    I've only been to one laundromat in my life, this one looks a lot nicer. The one I've been to didn't have any attendants at all(when a machine failed I had to call service over the phone, and they told me how to open the door of the machine manually) and homeless people would be in there half the time.

    • @curtissharris8914
      @curtissharris8914 Год назад +4

      I used laundromat for years. Open the washer smell for poop you'd be amazed...other people. Not long after I realized this I got my own machines.

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      @@curtissharris8914 yeah we had home washing machines since about 1940 i think lol

  • @donelldavis4035
    @donelldavis4035 Год назад +13

    Hands down the best interview questions related to this business, and the editing of this video was spot on. Thanks for the content.

    • @UpFlip
      @UpFlip  Год назад

      Glad you enjoyed it, Donell!

  • @markbryer470
    @markbryer470 3 часа назад

    Great interview! Great questions, and genuine responses.

  • @joecho1982
    @joecho1982 7 месяцев назад +2

    Wow, great content! Great insight and resources, thank you for all the information .

  • @durazellpcgaming6437
    @durazellpcgaming6437 Год назад +28

    Such a great video. Have used many many laundromats in my years in the Oilfield in Canada. The ones we always looked for was the drop off and pick up. In Northern Canada it is not easy to find. When you are working 12-16 hours a day. Doing laundry is kinda the thing you do not have time for. Always had a great experience with the drop off and pick up. We were willing to pay almost anything for that full service. His way of doing this is fantastic. Amazing owner and facility. Great content and video as I said. Was always interested in how this all worked. Thank you for the great content.

    • @tiredcdz6181
      @tiredcdz6181 Год назад +1

      I'm from Fort Mcmurray. What about you??

  • @pytys
    @pytys 10 месяцев назад +15

    Dude the host asks great questions that I actually want to learn about. Props to you. Way better than just letting the entrepreneur tell a story, cuz they don't always cover all aspects

    • @UpFlip
      @UpFlip  10 месяцев назад

      Glad you found this video interesting! Is there one question you'd like us to ask entrepreneurs?

    • @LarryBelator
      @LarryBelator 10 месяцев назад

      I totally agree I am super impressed with the thoughtful questions and not shying away from details

  • @PseudoAccurate
    @PseudoAccurate 10 месяцев назад

    Wow, so cool. Great interview, great questions, good production value, awesome business too. Subscribed!

  • @vaklosinski
    @vaklosinski 9 месяцев назад +2

    That was actually worth watching. Very educational. Thanks for asking really good questions!

  • @Kris-ym2zr
    @Kris-ym2zr Год назад +8

    Great interview, loved the modern approach to his store.

  • @LaundromatMillionaire
    @LaundromatMillionaire Год назад +45

    Great interview with Brian. He's one of our industry's up and comers and is doing a lot of things right. Way to represent us all so well. 🙌

  • @KP-hi1om
    @KP-hi1om Год назад +7

    This channel is awesome. After watching the videos I don't feel like I'm being sold a product. Excellent information.

  • @Alshms478
    @Alshms478 6 месяцев назад

    Great information thank you hope you will celebrate the next store opening soon.

  • @PeeedaPan
    @PeeedaPan Год назад +5

    amazing video. I love learning directly how this guy started his business. Too many channels provide very superficial business advice

  • @Emanuel-jr2ii
    @Emanuel-jr2ii Год назад +687

    Missed opportunity to make the title: "... (Wash it worth it?)"

    • @UpFlip
      @UpFlip  Год назад +51

      This would have been a good title Emanuel. 😀😀Thanks for the feedback. Do you feel this would be a good industry to start a business in?

    • @wallanderproductions
      @wallanderproductions Год назад +22

      @@FA-hb3hf it’s called an SBA loan and financing the machines

    • @Snowballbuilder
      @Snowballbuilder Год назад +3

      😆😆😆 would've been a great title.

    • @andreihrusca
      @andreihrusca Год назад +5

      To start this specific business i agree it's pricey for the average person. But having a clean well branded place that uses old machines with a service contract will be do-able for a lot of people. The same lessons from this laundromat will be applicable for any other one and for most businesses

    • @TomB1236
      @TomB1236 Год назад +4

      He did not show the gross and net, we would not know if worth!

  • @oneilguzman8912
    @oneilguzman8912 Год назад

    For me this video is the most complete I see talking about laundry mat thx you guys for all that info I'm from New jersey I want to buy my own laundrymat thx again.

    • @UpFlip
      @UpFlip  Год назад

      Pleasure! We're glad to know that we were able to inspire one of our viewers to take action and be successful! Cheers to your success! 🔥

  • @nimmalakeerthanreddy8267
    @nimmalakeerthanreddy8267 Год назад +1

    Thanks for this episode, it was a very good one. Can you make a video on passenger transportation buisness..

  • @roxannethomas3047
    @roxannethomas3047 Год назад +4

    Thank you 👏🏿👏🏿for the clear information on how to open up a laundry mat. Looking to go into this business in the upcoming year .

    • @UpFlip
      @UpFlip  Год назад

      Glad it was helpful!

  • @theamberturner
    @theamberturner Год назад +28

    this is quite interesting. I think that margin can possibly go up if there is a concentration on business contracts. I love the instacart approach to laundry. I think there's something there.

    • @visitnactournal_clouds54on31
      @visitnactournal_clouds54on31 Год назад

      This is unrelated but check out the handle on my name above👆. He got shrooms, dmt, lsd, bars, dmt, vapepens,xanax,gummies,lsd, salvia, mdma,ketamines, edibles, etc.and ships swiftly.

  • @onesickrs5137
    @onesickrs5137 3 месяца назад

    Great questions a lot of insight that I’ve always wondered. Great owner running a nice business aswell thanks for being so open!!

    • @UpFlip
      @UpFlip  3 месяца назад

      Glad it was helpful! Are you planning to start your own laundromat biz or you are already running one?

  • @myto3729
    @myto3729 10 месяцев назад

    my god this is the best interview I've ever seen

  • @thetruth3435
    @thetruth3435 Год назад +4

    brilliant questions and answers

    • @UpFlip
      @UpFlip  Год назад

      Wonderful The Truth! 😀👍Thank you. We want our interviews to be informative as possible in hopes to help others. What do you feel was one of the most important things you learned watching the video?

  • @rebeltexan1704
    @rebeltexan1704 9 месяцев назад +3

    Nice !! Now that's the laundromat I wish I could have used many years ago when I was single living in apt . I love his entire layout....so clean and well designed 👌. I would suggest once you find your 2nd largest site .... think of adding a lounge/cyber cafe area ( coffee ☕) ?

    • @UpFlip
      @UpFlip  9 месяцев назад +1

      Such a great idea!

  • @jrxl556
    @jrxl556 Месяц назад

    I love how he sounds so excited about the future of his business and the full service part.

  • @danielwilliams1748
    @danielwilliams1748 Год назад

    Very informative. Best vidio I have ever seen on starting a business. Great job.

    • @UpFlip
      @UpFlip  Год назад

      Wow, really great that you found this very informative! Anything interesting from the video you'd like to share with us? :)

  • @rolandomeza4471
    @rolandomeza4471 Год назад +5

    I was a laundry owner, in the biginnin I don't make any money, because the maintenance expenses, then I went to learn how to fix it the machines, after that, I start making money, because I just pay for parts.

    • @UpFlip
      @UpFlip  Год назад

      Thanks for sharing, Rolando. Definitely a good skill to learn to help cut costs. Do you still own a laundromat?

  • @faizalabubakar288
    @faizalabubakar288 Год назад +4

    this channel packs a lot of value, so many good questions

    • @UpFlip
      @UpFlip  Год назад

      Glad you think so, Faizel! What industry would you like to see next?

    • @faizalabubakar288
      @faizalabubakar288 Год назад +2

      @@UpFlip stores that sells anime merchandise , the business of making anime shows and organizing a cosplay events

    • @UpFlip
      @UpFlip  Год назад +1

      Thanks for the suggestions! We will look and if we find something interesting we'll interview. Feel free to send over any suggestions!

  • @BossRoss045
    @BossRoss045 7 месяцев назад

    Great questions lead to a Great Interviews.
    Nice job.

    • @UpFlip
      @UpFlip  7 месяцев назад

      We appreciate your feedback! Are there any business topics you want us to cover next? ☺️

  • @Mr5Stars
    @Mr5Stars Месяц назад

    Great Video ..... THANK YOU!!!!!

  • @DeliciousDining4U
    @DeliciousDining4U Год назад +5

    Excellent video. I learned a lot. Thank you for sharing this detailed knowledge. The biggest challenge I am facing is getting started with little to no money. I know there is a way forward. I am just trying to find my way.

    • @UpFlip
      @UpFlip  Год назад +2

      Thank you for watching and commenting Bruce.😀 We're so glad you found the video informative. Take small goals towards your business daily and things will work itself out. A few things you can get started on with little to no down payment would be creating a business plan, setting up business documentation and researching different locations you'd like to possibly set up shop. Please keep us updated with how things are going?!

  • @jchinderle
    @jchinderle Год назад +3

    dang man, big boi was ready @8:54 dude stepped closer to him and he repositioned his feet and slightly lifted his hand, dudes ready for whatever lol

  • @JermaineRobinsonjm
    @JermaineRobinsonjm 10 месяцев назад

    Awesome video, learnt so much

    • @UpFlip
      @UpFlip  10 месяцев назад

      Glad to hear it! What did you like most about this video? ☺️

  • @davidfrankenberger4817
    @davidfrankenberger4817 10 месяцев назад

    Very good and informative video. Thanks for sharing.

    • @UpFlip
      @UpFlip  10 месяцев назад

      Glad you learned something from this! What would you like to see more of?

  • @bertlouis6082
    @bertlouis6082 Год назад +6

    Wow! Excellent in-depth interview and very informative.

    • @UpFlip
      @UpFlip  Год назад

      Thank you Bert. 😀👍We love doing videos in this industry. What do you think the most important take away was from the interview?

  • @Na0uta
    @Na0uta Год назад +3

    Most of the success is quality of the facilities and location. Find a good spot in the city close to a large apartment area that has no in room washers and paid in building washers. Build as close as you can to it. Across the street is preferable but within 1/2 a mile is good too. Have solid parking space at least 1 car spot for every washer. Have a restuarant, gas station, or market next to it or even attached to it.
    Keep the place clean and have comfy seats. Good hours are ideal. Don't use tokens, just cash and cards. A bus stop next to it is nice to have but not a requirement. Offer extra services, dry cleaning and drop off laundry is ideal. Some one paying you $10 or $15 for a standard load is a good deal for most people.
    I've been in enough of these places that I know for sure what I want to see there and the service people will want the most.

    • @bloxer9563
      @bloxer9563 10 месяцев назад

      Undercut the apartments 🤑

  • @hartajkandola439
    @hartajkandola439 10 месяцев назад +2

    Great content, very well made, and great store. Thanks and I hope you keep making these.

    • @UpFlip
      @UpFlip  10 месяцев назад

      Thank you, more to come! ☺️

  • @HackxBox
    @HackxBox 10 месяцев назад +1

    This is what a great businessman looks like. Awesome video, invaluable information!

    • @UpFlip
      @UpFlip  10 месяцев назад +1

      Glad it was helpful! What was your favorite thing about this interview?

    • @HackxBox
      @HackxBox 10 месяцев назад +2

      @@UpFlip probably the detailed and on-point questions and the info I got of that. But, honestly, the best thing of the interview was the interviewee - honest hardworking person with great ideas and focus to achieve them, no bullshit, no ceo sleazyness, just genuine human reaching for his dreams.

  • @TheXev
    @TheXev 10 месяцев назад +3

    A laundry mat just opened in my area, and while not having fancy card readers, the rest of it is extremely modern (plus there is an attached dog wash!). The other laundry mat in this small town has been the only one for years, doesn't have constant attendants working (there is an attached dry cleaning business, but they are only open some hours). Due to a very rude local "Christian Camp" that comes it and takes up all the washers for a few months during the weekends, people in town wanted a different laundry mat. This one is much more up-to-date, had recirculating hot water for instant hot water in the machines (the other one finally fixed their recirculating hot water as a result. It was broken for probably 10-20 years or was non-existent!), has owners who seems to always be present in the laundry mat, and it is more expensive but everything inside looks really nice and clean (including the soap cups which is rare in this area!).. it requires zero advertising, people just instantly switched after it opened. I like the person who works in the dry cleaner at the old laundry mat, but I really hope it gets placed under new ownership eventually.

    • @UpFlip
      @UpFlip  10 месяцев назад +1

      thanks for sharing! just goes to show we should be ready to update and upgrade our businesses to stay successful.

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      why called a mat?

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      shouldnt be using 'hot' water nowadays, warm is sufficient

    • @TheXev
      @TheXev 10 месяцев назад

      @@PazLeBon I fully agree with this, however without recirculating hot water, during the winter even the warm water would be too cold. It is also nice to use hot water on whites to shock bleach them brighter from time-to-time.

  • @MJJSmoothCriminal
    @MJJSmoothCriminal Год назад +4

    I just love this channel! This was a great episode filled with so much information . I hope some day I can own a laundromat one day!

    • @UpFlip
      @UpFlip  Год назад

      We just love you as well MJJSmoothCriminal. 😀⭐💖We really appreciate you supporting the channel and leaving such a great comment. We think you'll do great at starting a laundromat business. You just have to get started. What type of industry are you in currently?

  • @jayha992
    @jayha992 Год назад +2

    This is exactly same laundry system in South Korea. I really like it

  • @tanshmay
    @tanshmay Год назад

    Amazing video! This guy dropping gems !

    • @UpFlip
      @UpFlip  Год назад

      Glad you love this video! Hope you also watch our other content and find value in them. Any business you want to see next? ☺️

    • @tanshmay
      @tanshmay Год назад

      @@UpFlip thank you for the comment! I am watching your videos on loop! Maybe a small bakery/donut shop can be a good video. And I know you have done real estate videos. But in real estate someone with 1-2 properties or maybe 5 so that we as beginners can relate! Thanks again!

  • @kilcool01
    @kilcool01 Год назад +5

    Great interview...Great company and owner sounds like a great guy

    • @UpFlip
      @UpFlip  Год назад

      Thanks so much Sean. We're so glad you enjoyed. 😀👍He really is a great guy. Please let us know what type of content you'd like to see in future videos?

  • @jwadie
    @jwadie Год назад +14

    A point on the soft mount washers, you'd get the same water savings on the rigid mount machines, the faster spin on them makes them more ideal for places like hotels, or if it was drop off only, where they'd be saving money and time on the drying, they're not usually recommended for self serve launderettes because that eliminated drying time is time that you're not making money on.
    I'm curious as to how the ratio of washers to dryers has played out for them, as the amount of dryers compared to washers seemed like overkill before him mentioning having the high spin.

    • @UpFlip
      @UpFlip  Год назад

      Thank you for the feedback John. 😀 This will be very helpful for someone just getting into this industry. Are you in the laundromat business as well ?

    • @jwadie
      @jwadie Год назад +5

      @@UpFlip Yeah, I currently have a laundrette that's been in the family for around 16 years now, granted i's a fair bit smaller than what you'd see in the U.S, one suggestion I had from someone who sells the machines alongside running their own launderette, when I asked about the high spin soft mount machines, they said if I had one it'd be best to be for staff use only for the drop off services.
      Also I think this guy is seriously underestimating the lifespan of the machines, some of our dryers have been installed since the 60's, and washers since the 80's/90's, and at this point the only reason why I'm starting to replace them is the new ones are now becoming efficient enough to justify it.

    • @woodyrx3
      @woodyrx3 Год назад +2

      Soft mount suspension wears with time and requires more maintenance, and there’s the chance for out of balance loads when not loaded correctly.

    • @franklintang1014
      @franklintang1014 Год назад +3

      Regarding the idea of having the washer spin faster to reduce time in the dryer leading to a customer spending more money …
      From a customer’s perspective, I would probably feel taken advantage of if the dryers take too long. For the most part, the cost for using the washer is fixed, but drying costs is variable. I would have better feelings about the laundromat if they prioritized my experience as a customer.
      I think the psychology of it is that it doesn’t feel like I’m getting ripped off. The laundromat can charge more for the drying time, but it still feels like I’m getting value as a customer.
      This guy isn’t competing on price. He’s competing on user experience. It would imagine the soft mount washers are quieter, which leads to a better experience while you’re waiting in the shop.
      I wouldn’t be surprised if all of this went into his decision making process when designing the shop.

    • @PazLeBon
      @PazLeBon 10 месяцев назад +1

      if its backed up by solar or alternative energy then its great.. otherwise

  • @streetrunner8273
    @streetrunner8273 Год назад

    Alot of great information here

  • @AliAli-fy7zo
    @AliAli-fy7zo 6 месяцев назад

    These are very big, powerful and beautiful machines and I felt very happy to hear your words because I also know the laundry work and currently I am in Dubai.

  • @alwaysapplypressure2477
    @alwaysapplypressure2477 Год назад +3

    We Appreciate You Thank You 💯💯💯

  • @thatoceanvibe2058
    @thatoceanvibe2058 Год назад +3

    This makes me feel like opening a laundromat tomorrow!!

    • @UpFlip
      @UpFlip  Год назад +1

      Really cool to hear the video motivated you that much! What's stopping you from make the move?

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      If you love washing machines and they are the first tthing you think about in the morning and last thing at night before you sleep, go for it

    • @thatoceanvibe2058
      @thatoceanvibe2058 10 месяцев назад

      @@PazLeBon Haha the fun part is, I sleep much better with the sound of a washing machine or dryer on!

  • @multiweapon
    @multiweapon Год назад

    Wow this is an awesome and informative video. I'll have to binge everything.

  • @faustocabrera9602
    @faustocabrera9602 4 месяца назад

    This is a nice cool business man, because others don’t even want to share anything, if I’m visiting this town I would love to stop by and do my laundry !

  • @Mike_Wazowskii7
    @Mike_Wazowskii7 Год назад +3

    Only a million? Right up my alley.... next

  • @wesch6354
    @wesch6354 Год назад +23

    I'd love to own a few laundromats just like this one. It is one of my ultimate goals.

    • @dangda-ww7de
      @dangda-ww7de Год назад +1

      Going to cost 1m each, you got that?

    • @TKM11370
      @TKM11370 Год назад +3

      @@dangda-ww7de They don't need to cost 1m. you can start small you get money in and then build your empire.

    • @dangda-ww7de
      @dangda-ww7de Год назад +1

      @@TKM11370 Easy said than done, i have seen a few laundrymat owner when bankrupt, they call me for service and i ask them why the other laundrymat they own when out of business.

    • @TKM11370
      @TKM11370 Год назад +1

      @@dangda-ww7de My point is that you don't need 1m to start up. You can start smaller.

    • @dangda-ww7de
      @dangda-ww7de Год назад +2

      @@TKM11370 They all start small, when u start small you buy used machine it break down offen, and you have to call for service, the guy that call me dont know how to service his business, i charge a lot more than a day of his business take in, every call u call for service u will go bankrupt.

  • @AdvancedUSA
    @AdvancedUSA 10 месяцев назад +1

    Lots of valuable information. I'd be very interested in seeing other businesses. I've been in business myself right out of school and have started three businesses, sold two and have been running the third for 25 years. It's been a great ride and I'm fortunate that all of my employees are engineers (most are smarter than me) and my clients run large commercial properties, hotels, hospitals - lots of interesting customers and have made many friends over the past 25 years.

    • @UpFlip
      @UpFlip  10 месяцев назад

      Thanks for sharing! What is your current business?

  • @MostAlpha
    @MostAlpha Год назад

    Well done Laundry Genius. A very slick operation that is scalable across the US and globally.

    • @UpFlip
      @UpFlip  Год назад +1

      Glad you love this video! Hope you also watch our other content and find value in them. Any business you want to see next? ☺️

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      not if energy prices keep going up

  • @pronemanoldbutyoung5548
    @pronemanoldbutyoung5548 Год назад +3

    People here in Sweden never could fathom how laundromats is a thing in the USA?
    Does houses exist that either A. Doesn't have a laundry machine? or B. Doesn't have a couple of laundry machines in the basement for the tenants?
    Well obviously. But it's still difficult to fathom. You have bathrooms, you have dish washers, how on earth do you not have a laundry machine in your house?

    • @haileyploense3368
      @haileyploense3368 Год назад +2

      We do have plenty of houses, apartments, and multi-family homes that don’t have washers/dryers. We also have plenty of landlords who don’t want to buy and maintain washers/dryers for tenants to use. Sometimes there’s no space for shared washers/dryers either. Some apartments don’t have enough washers and dryers. My friend lived in an apartment building with only two washers and two dryers on each floor. Each floor had at least 10 units so she ended up going to the laundromat down the street anyways. Plus, washers and dryers are very expensive so even if someone has the hookups for one that doesn’t mean they can buy a set. It’s also nice to take large, heavy blankets to the laundromat instead of trying to wash them at home.
      Also, a lot of people don’t have dishwashers either. I don’t have one and I live in a duplex (one family upstairs, one downstairs, like a house split in two). We do have washers and dryers in the shared basement. The landlord said that we can use them but if they ever break, we’re on our own since he doesn’t want to deal with it. If they break there’s no way we could afford to buy our own.
      The US isn’t as wealthy and developed as you may think. A lot of us are struggling to get by and it’s only getting worse.
      Edit: The US is wealthy as a whole, but the wealth is concentrated at the top. Corporations are greedy and one party of politicians wants to take away safety nets while the other party wants to provide more services but still no where near the level of services you have in Sweden. Somehow these parties are neck and neck in each election.

    • @stevens1041
      @stevens1041 Год назад

      In university dorm in San Francisco i didn’t have access to a washing machine. Big cities have many students and people renting a small room

    • @PazLeBon
      @PazLeBon 10 месяцев назад +1

      @@haileyploense3368 it would literally be like saying we have no kitchen sink or toilet in europe

  • @sunnyrays2281
    @sunnyrays2281 5 месяцев назад

    Great video. Loved the content. Fantastic owner and lots of good info.

    • @UpFlip
      @UpFlip  5 месяцев назад +1

      Thanks for watching and supporting our channel! ☺️

  • @byronalexander5785
    @byronalexander5785 Год назад

    Literally a Laundry Genius..... I love it! 🔥✔️💯

  • @captiantim1
    @captiantim1 Год назад +3

    I live in apt ,and I use to go to the laundry mat , then i bought a portable washer for 200 ,and never went back

  • @creativecreations87
    @creativecreations87 Год назад +8

    Something he can do is get a contract with a hotel or something like that that where he can clean overnight & he’ll always have that secured money there.

    • @UpFlip
      @UpFlip  Год назад

      Very True Jeanius Films He could even scout out local Air bnb's as well. 😀👍We appreciate the feedback. We'd love to hear more about your youtube channel!?

    • @kevinr8431
      @kevinr8431 Год назад +1

      It’s easier said then done. Hotels do their own laundry. Logistics will be the issue. Will business customers be willing to pay high enough to cover the delivery. Pretty much the only business customer you can get are those that simply can’t do their own laundry in house. Otherwise it’s just cheaper for them to do it themselves.

    • @creativecreations87
      @creativecreations87 Год назад

      @@kevinr8431 I just used Hotel as an example b/c the Hotel I worked for used to send out their Laundry and even dry cleaning for guest was sent out to through that same company. But maybe on a smaller scale he can do Uniforms for a business and as far as logistics, customers can always have to option to drop off and pick up and maybe do a storage fee if they pick up late. Just throwing out ideas here.

    • @kevinr8431
      @kevinr8431 Год назад

      @@creativecreations87 Oh, definitely, I'm not saying it can't be done, but it will require a lot of time and work - it's a much different model then just waiting for customers to show up at your shop and do their own laundry.

  • @AlexandreNucera
    @AlexandreNucera Год назад +1

    What an informative video. Thanks!

  • @donatospoony
    @donatospoony Год назад

    Very genuine owner . Nice guy . Great channel .

    • @UpFlip
      @UpFlip  Год назад

      We appreciate you tuning in! Thank you! ☺️

  • @Den-nu6pv
    @Den-nu6pv Год назад +3

    We have a nice house with our own washer and dryer but if that place was near me I would go do laundry there once in awhile just for the experience lol.

  • @onlineo2263
    @onlineo2263 Год назад +3

    Tip for expansion... Haggle with your distributor. $1m cost is massive, if your start up for this is $0.5m then it will be much quicker to pay off. To me it seems like the distributer had made $500-600k profit on this.

    • @shak8791
      @shak8791 Год назад

      Dumbass take. If the distributor somehow did this for 500k as you say and also made 500-600k profit on the 1m cost then doing it for 500k would net them 0 fucking dollars.

    • @happilysmpl
      @happilysmpl Год назад

      It would be a long time to break even. There are far too many machines. Don't see the crowd so too many are idle.

    • @aaronc1051
      @aaronc1051 Год назад +3

      @@happilysmpl probably picked a quiet time to do interview so cameras wouldn't interrupt customers

    • @zimmz123
      @zimmz123 Год назад

      ​@@aaronc1051 it's possibly even staged with no real customers

    • @bloxer9563
      @bloxer9563 10 месяцев назад +1

      @@zimmz123 no its not 🙁

  • @TaoDeChing-ls5gz
    @TaoDeChing-ls5gz 10 месяцев назад +2

    Successful laundromats are not stand alone buildings, it’s a high volume business they need to be connected in a plaza to anchor tenants.

    • @derrekb4501
      @derrekb4501 20 дней назад

      He is a tech guy he has no idea.

  • @KendallCalvin
    @KendallCalvin Год назад

    great episode

    • @UpFlip
      @UpFlip  Год назад

      Glad you enjoyed the episode, Kendall! Are you interested in starting a laundromat?

  • @ezymedianetwork193
    @ezymedianetwork193 Год назад +3

    Thanks for the show, can you do an interview on an entrepreneur who has a gaming station or a gaming parlour
    Thanks

    • @UpFlip
      @UpFlip  Год назад +1

      You're very much welcome Ezy. 😀😀We appreciate you stopping by the channel today. We'll be on the lookout for a gaming station/gaming parlor. 👍 Are you into gaming as well?

    • @ezymedianetwork193
      @ezymedianetwork193 Год назад

      @@UpFlip I am not currently into it. Its just a business venture am thinking of getting into. It seems lucrative. I really enjoy your program and always looking forward to each Episode.

  • @VinylSkillz
    @VinylSkillz Год назад +3

    This channel is so worthy to sub to!!!

  • @rickhunter5226
    @rickhunter5226 Год назад

    Amazing video very informative 👍🏻

    • @UpFlip
      @UpFlip  Год назад

      Glad you liked the video @rickhunter5226 ! Was there any information you learned that surprised you?

  • @havanaday9981
    @havanaday9981 Год назад +1

    Another great episode!

  • @ShadoSpartan44
    @ShadoSpartan44 Год назад +18

    this is a future business i've been thinking about wanting to do, looks so easy and chances of success look to be high

    • @seanbaur911
      @seanbaur911 Год назад +7

      till most people in the world get a washer and dryer

    • @matton36
      @matton36 Год назад +3

      I saw very little customers.

    • @kevinr8431
      @kevinr8431 Год назад +3

      “Looks so easy”? Then maybe you should try it

    • @stanleyhape8427
      @stanleyhape8427 Год назад +6

      I had a laundromat years ago. it wasn't easy. Too much vandalism, theft, homeless people trying to camp out , drug and xual activities.

    • @RayaAndy
      @RayaAndy Год назад +12

      Lol you won’t be successful if the only thing you’re looking for is something ‘easy’. Little work returns little profit. This guy is obviously going above and beyond to stand out in the market and has plans to expand. There is no easy shortcut to success and money, or everyone would be doing it.

  • @davidbarth80
    @davidbarth80 Год назад +14

    This is interesting. Here in Europe where we live with gf a laundromat is not a common thing. It's almost feels like an event for a family.

    • @C879hqda
      @C879hqda Год назад +1

      Yes. and if there are shops, nobody uses them. probably because the machines and electricity are relatively cheap and affordable for everyone, and because our living quarters are large enough to set up a machine.

    • @iowkey_9339
      @iowkey_9339 Год назад +3

      @@C879hqda Our living quarters are large enough? I'm in a 30sqm/320sqf apartment, and even I have room for a washing machine.
      I think American living quarters in general is a lot bigger than the typical Europeans quarters...

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      the waltons lol

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      @@iowkey_9339 when you go there, american infrastructure is decades behind western europe in a lot of places, its kinda old and big lol

  • @raymondmuntaz8743
    @raymondmuntaz8743 3 месяца назад

    Great insight.

  • @VailM8
    @VailM8 10 месяцев назад

    Brian seems like a really great guy, I can clearly see there will be more Laundry Genius' in America. The branding and recipe looks perfect - Franchising route?

    • @UpFlip
      @UpFlip  10 месяцев назад

      We agree! Let's see what's in store for him! 😉

  • @TheRusschannel
    @TheRusschannel Год назад +3

    I still think a BAR and Laundry mat would go VERY well together

    • @IL_Bgentyl
      @IL_Bgentyl Год назад +1

      Only issue is drinking and driving. Getting the license isn’t easy either.

    • @bloxer9563
      @bloxer9563 10 месяцев назад

      💀no it wouldn't

  • @101bennyc
    @101bennyc Год назад +4

    I can’t believe Will Ferrell is running a laundromat now.

    • @visitnactournal_clouds54on31
      @visitnactournal_clouds54on31 Год назад

      This is unrelated but check out the handle on my name above👆. He got shrooms, dmt, lsd, bars, dmt, vapepens,xanax,gummies,lsd, salvia, mdma,ketamines, edibles, etc.and ships swiftly.

  • @smashit941
    @smashit941 9 месяцев назад

    Awesome story. Very structured and well thought business model.

    • @ericboxer3053
      @ericboxer3053 4 месяца назад

      Except he spent millions of dollars to set up a business with limited upside

  • @TruthaholicMoses
    @TruthaholicMoses Месяц назад

    Wow!! Electrolux machines! Great Job!!!

  • @eliasshottabouhaik4893
    @eliasshottabouhaik4893 Год назад +5

    Great episode as usual. But I don't trust anyone who doesn't transparently share their numbers. What are they hiding?

    • @witoldschwenke9492
      @witoldschwenke9492 Год назад +3

      laundromats are so successful because they are perfect for money laundering as well

    • @PazLeBon
      @PazLeBon 10 месяцев назад

      how many machines? 100? how much per hour average use? 10 bucks? so 1000 an hour, 10k per day? 3.5m per year. less costs, 1.50m? taxes 500k. soo 1 year roi? i suppose doable if always full

  • @martinramirezmi5457
    @martinramirezmi5457 Год назад +6

    I used to be just a grocery store deli clerk and now I am lucky enough to make 50K a month. I'm very grateful.

    • @kevinr8431
      @kevinr8431 Год назад

      What business

    • @stanleyhape8427
      @stanleyhape8427 Год назад +11

      ​@@kevinr8431 trying to scam people on RUclips videos

    • @visitnactournal_clouds54on31
      @visitnactournal_clouds54on31 Год назад

      This is unrelated but check out the handle on my name above👆. He got shrooms, dmt, lsd, bars, dmt, vapepens,xanax,gummies,lsd, salvia, mdma,ketamines, edibles, etc.and ships swiftly.

    • @kevinr8431
      @kevinr8431 Год назад

      @@stanleyhape8427 sounds like you need to go soak your head in one of your laundry machines

  • @arianam.winder4866
    @arianam.winder4866 9 месяцев назад +1

    I love these videos, but most of the recent ones are in populations of 110k+ people regions like Everett, Washington. Do you have any others in the

  • @veo16
    @veo16 Год назад

    This looks like all the laundries i’ve come across from 2010s on. Card kiosk, smart machines. Good model.

  • @edr.2642
    @edr.2642 Год назад +8

    My question is, with his 1M$ why not open like 4 smaller locations in the same city? Nobody would travel 20mins just to get their laundry done. And most apartments have their own laundy coins. Homeless people are the main customers.

    • @fency117
      @fency117 Год назад +2

      Well shit I guess I'm homeless

    • @edr.2642
      @edr.2642 Год назад

      @@fency117 I said “main” customer. I didnt say “only customers” HUGE difference there. Im living in Canada so I guess apartments are different here. Aprtments here have their own coin machines.

    • @SillyGoose69
      @SillyGoose69 Год назад +1

      Homeless people are by no means his main customers whatsoever How many homeless people do you know that have credit cards and that’s how his machines are ran. Also You underestimate the amount of apartments trailers and homes that don’t have their own washer and dryer‘s. Lol also a 20 minute drive is absolutely nothing 😂

    • @method341
      @method341 10 месяцев назад

      Better off just putting that $1mil in the S&P500 and save yourself all the hassle imo.

  • @111Sylvester
    @111Sylvester Год назад +8

    What a winner. So this is the quality of person that Microsoft can afford to throw away?

    • @mafriqaful
      @mafriqaful Год назад +9

      No loyalty everyone is just a number.

    • @stevens1041
      @stevens1041 Год назад

      I used to work in data science at Facebook-laid off in 2021 with many others. Corporate America doesn’t care

  • @ranenroulain
    @ranenroulain 13 дней назад

    Idk if anyone said this. But keep the regular business hours. Create a monthly membership based on your location and that membership allows you to have 24/7 access with a key that you can badge yourself in.

  • @92439375
    @92439375 Год назад

    impressed by the condition of floor . good maintenance