How to Fix Stuck Titles Bullets and Catalog Attributes on Amazon - Brand Registry Detail Page Change
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- Опубликовано: 26 авг 2024
- How to Fix Stuck Titles Bullets and Catalog Attributes on Amazon - Brand Registry Detail Page Changes
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Here's the listing in question: www.amazon.com/dp/B08QTWVM65?ref=myi_title_dp Delete and relist is what finally did the trick. It caused it to strand this morning but will probably be finally fixed shortly.
And it's fixed
You certainly have a lot of competitors! But this makes for an excellent learning account. Thanks for your insights.
@@bunch8 I share all my trade secrets openly and yes I don't recommend getting into wine glasses. It helps me demo for my true income My Amazon Guy.
Hi Steven do you have to the video that shows how to backup a listing images if doing a full backup?
Did you hit “Delete listing and product” or “close listing”? And did you only delete the parent listing? My inventory is currently AT the Amazon warehouse so I am a bit nervous to delete the actual listing.
Thanks
The difference between arrogance and confidence is with confidence you back it up. Steven, you definitely back it up. You are the best in the business. No other agency is even close 👌
Quite the compliment thank you
You have no idea how helpful all of your videos are. We will be signing up for your services soon! We just know it will be worth every penny!!!
These are the comments that keep me going. Thank you Mrs RR!
I’m in the same category as momstirr but my bulk file template only has one column for bullet points. How do I add all 5 bullet points if the template only has one column. Do I just put each bullet point in the cell underneath the bullet point column? Thanks!
Will try this fix. It's a relief to know that my problem is not isolated. Selling on Amazon has been one issue after another for the past 4 years. I keep going because I think it will pay off someday but it's a constant struggle.
Let us know how it goes!
I was ranked #24 in automotive during the holidays and they just delisted it! I will be reaching out now...
it is so rough when listings go down
Hi Steven. I did what you said to do and I got the absolute worst support from Amazon ever!! Not saying that your directions were bad because you were very clear in the steps. I guess I just happened to get a rep that is from another planet altogether. Any way, I have tried the flat file upload, inside seller account, and your method. I am now on the phone with support who will be putting me through to Brand Registry.
when in doubt, repeat the steps multiple times, eventually you'll break through! If you don't don't hesitate to hire us to help at myamazonguy.com/coaching
Great content, the category list report info was really helpful
I'm glad to hear that you found the category list report information helpful!
very helpful ❤️ thanks for sharing this with us. much appreciated 👍.
Waseem you're very welcome
That was exactly my problem. I've been struggling for days. You are a very good man. I don't have a website. So I will try with the install path. I hope it works. Do you have a video where you explain the installation method in detail?
You can do it! I'm drawing a blank on the install method you are referencing, what time stamp?
@@MyAmazonGuy I solved my problem. Thank you so much
@@mustafacakmak6091 How did you fix your issue..? I'm stuck. Kindly help me get through this...
Steven, I have the same issue currently and may have some insight on what is going on. After a couple of tickets to seller central support, I received this response:
"We found that the existing value for this attribute is being contributed from your selling account. As you are a brand registry seller, the contribution of this attribute is higher than the seller support, we don’t have permission to update the related attribute for you. In order to update this attribute, you need to submit a "full update" inventory file with all attributes filled-in with the correct information, including..."
In short, it looks like it's a permissions issue. Sadly when you attempt to make the change through the front end, it doesn't give you an error message or reason why. The solution of course is to upload the flat file.
Brand registry tickets and flat files are my 2 go tos these days
This is the second time I've referred to this video. First my title was stuck, now my images are. Hopefully the flat file update works for stuck images as well... we'll see!
Glad we could help you the first time, I bet this will work again
Awesome content, I'm having a similar issue but a little different. My title updates on my seller page but when I open the customer amazon page its never updates? I contacted Amazon and opened a ticket, they said to wait 24hrs. I've waited days and still no update. Any suggestions?
In cases like this, there are usually more info needed than can be conveyed in RUclips comments. Book a coaching call with our team, and we will do our best to help you navigate this. *myamazonguy.com/book-a-coaching-call/
IF I DELETE A PRODUCT AND A LISTING CAN I GO INTO MY SELLER ACCOUNT TO FIND THE ASINs, SKUs, FNSKUs FROM THE PRODUCTS I DELETED?
No, once you delete a product and its associated listing from your seller account on Amazon, you will not be able to find the ASINs, SKUs, or FNSKUs for those deleted products within your account. Deleting a product removes all associated data and listings permanently. It's important to keep records of this information externally before deleting products to ensure you have it for reference in the future.
Hi, So I'm trying to update the size in the Catalog Attributes for an ASIN. I have spent days going through calls in Amazon and tickets. I tried to update it via bulk upload by uploading a catalogue excel. I placed the right sizes in the respective columns. Issue is it doesn't update since it's Brand registry. I tried to open a ticket through Brand Registry and they say they can't do it since I have to do it on my end. But I continue to get error 8541. I tried to do it manually and of course the listing doesn't let me update and save.
In cases like this, there are usually more info needed than can be conveyed in RUclips comments. Book a coaching call with our team, and we will do our best to help you navigate this. *myamazonguy.com/book-a-coaching-call/
Steven, I have 2 different questions. 1. I got an email from Seller Central - We are reaching out to you from Amazon. This is regarding a data quality audit that we performed on the Amazon catalog.
In order to identify and update the size value related to your ASIN, we have manually audited the Amazon detail page but we were unable to generate a size value for your ASIN based on the information available on the website .Kindly refer the attached excel file with ASIN details and issue description for additional clarity and provide the size value related to the product in the respective column which can be uploaded to the catalog. Please follow the standard size value format, kindly refer the “read_me” sheet attached file for additional clarity
categories
Not sure why my message cut off, I completed a couple the catagories on the spreedsheet and wonder what kind of file this is and if I upload in the inventory section? Help
Second question - we have been having trouble with the incorrect size showing in search results that we did not enter. Example 1.25 pounds Pack of 1, when it should be 1.25 ounces Pack of 1. We tried to update this in the vital information for size with the "suggested change" and it wont let us saying the ASIN is locked with that information. Any ideas?
Need to file tickets for each attribute. Amazon has locked 🔒 your listing
Thank you! I am assuming that means opening up a case just like you did in this video, except with a different issue. I subscribed, appreciate the response.
Hey great video! Quick question. I am updating an attribute that cannot be changed without deleting and reuploading as explained in this video. The help team has repeatedly said that I need to delete, wait 24 hours, then upload. Is the 24-hr period actually required? Id prefer to not lose those sales.
When they say that just file brand registry tickets repeatedly citing the case ID from your template file upload
Hey Steven,
Awesome video, but I'm still having troubles with update of: Title, Description & Search Terms (bullet points went through without an issue).
Did a full update, deleted listing for 48 hours, full update again - no use, it just won't update for these fields.
Brand registry support says "the attribute you have requested updates on has already been claimed by another representative of the brand". I'm stuck.
What would you do?
Glad you liked the video. Sometimes on Amazon you have to keep repeating the process with Seller or Brand registry Support until you get the correct result.
I’m following along and I see they have updated their system, they said they will let me know within 48 hours an update
Escalate brand registry tickets even if it doesn't work follow up on it
@MyAmazonGuy, Hi Steven, My question is if i delete listing for 24 hours before i relist using same SKU & ASIN, My inventory will have no impact and will be available following relisting done? I know it will into stranded state till i relist but other than that is there any impact on available inventory in FBA? Thanks
Shouldn't have any long term effects, just stranded while the listing is deleted.
Do you know the name of the report you can request via a case? Apparently it shows any errors which are related to the ASIN
The category listing report is the only one needed to be requested via case. Otherwise the listing quality and performance report could help.
Why can't I see the "Vital Info" tab when I Edit my listing?
The "Vital Info" tab may not be visible in the listing editor if the category you are listing in does not have any required fields in that section. Alternatively, it is possible that you do not have the necessary permissions to view or edit the "Vital Info" tab. In this case, you may need to contact Amazon Seller Support for assistance.
Great video! Extremely helpful. Quick question though, we're selling 2 different unit types. These show up in our product page as A: "5 Count (Pack of 1)" and B: "3-Step (60-Day Supply)". We want to change A into the same format as B but we keep getting an error saying "The SKU data provided is different from what's already in the Amazon catalog."
Brand registry ticket 🎫
Delete the Parent listing, IN SC
Wait 24 hours,
Then reassign a new parent to child with a updated variation family names Like color, size, style name using flat files.
Hopefully it will be updated, I have changed like this before
Great video. Definitely will be working with you at some point
Apparently sooner than anticipated! Glad you hired me for a coaching call today!
I have tried contacting amazon to change my title and they won't help me. They keep saying to change the title but it won't let me. My listing has been removed to brand infringement but I own my brand and I am brand registered. I'm at my wits end.
Michelle schedule a call with Saban, he can help walk you through it! myamazonguy.com/book-a-coaching-call/
Thank you; great video.
Thanks for watching
Great video! Amazon lets me change my title, however it goes back to the old one within 24 hours atomically. Do you have a video on how to change the title via partial upload with the flat file?
These 2 links are indirect answers but should show you how to load a template, just instead upload it for title and partial update: ruclips.net/video/Ao_cd77Tx04/видео.html and myamazonguy.com/data-management/load-image-amazon-template-upload/
@@MyAmazonGuy Thank you. What's the difference between doing an update via category listing update and simply downloading a flat-file with the right category and changing via partial upload?
Is there a report to pull to get all images/descriptions etc of your listings so you can upload into shopify?
The copy is easy the images are tricky. Start with the category all listings report.
Great video. Thanks for sharing
Thanks for watching!
I have the same problem but with the Brand name. Tried everything but nothing worked. Partial Update, Full Update, Delete SKU, Reinstate, waited 24 hours but the old Brand name was stuck and the problem is still there after 6 weeks.
The old brand name was just a Random 3 word Name which I used before getting my actual brand registered. There are total of 11 ASINs, 6 are updated to the new brand but 5 went back to the old brand.
Nothing has been working.
Brand name changes are the most difficult to fix. Highly recommend hiring us for assistance on this. At the very least a coaching call. You can book a coaching session with one of the My Amazon Guy coaches here:
myamazonguy.com/book-a-coaching-call/
Hi Steven, great content as always! This one is a bit confusing to me. I am about to launch a product with 5 variations. My intention based on all the videos I have watched was to manually create all five variations separately, and then create the parent listing, and simply add each variation to the parent under the variations tab. Are you saying this is NOT the correct way to set up the parentage?
Sawyer, all parentage should be setup through a flat file load. You will have less issues doing it this way!
My company has 5-10k SKU’s and I’m in charge of the Amazon side of the business. I’ve been trying to update all the errors with listings and nothing has been working. I’m thinking about registering a brand but not sure if that’s the right move. Also been thinking about if I should continue to just put offers on other people’s listings and then trying to update their data so it’s more accurate or if I should just make my own listings from scratch, but then I’ll want to enhance the listings at some point anyways so why bother making the listings 🤷🏻♂️. I should give you guys a call and see what you can do for helping me expand our business onto Amazon
Brand registry is 100% the correct move. Get your company to order at TM from us and your problem is 7 days away from being solved myamazonguy.com/trademark-services/
@@MyAmazonGuy Nice!!! Will you guys chat with me a little bit afterwards on the benefits of it and how to we can use it and list with it. Like how to use it to our advantage?
Will a full update delete the existing product images as well f they are not in the full update inventory upload file?
Can you clarify your question?
If you don't have a website selling your product, how can you verify you are the owner of you product. (I have brand registry)
Picture of the item is the next best option. Showing the packaging.
Our title just won’t show up at all even though it is in feed upload and backend like you showed. Can we go through same process? All our images/bullets/description shows just not title
Have you filed any brand tickets, and do you have brand registry?
Thank you so much, I love to see people who know what they are doing!
I have a QUESTION though:
I have a parent with 6 color variations, but Amazon is doing strange stuff to me. Firstly they un-linked the review count and started to show it separately and not all reviews summed-up. I wish it was the vice versa, if it is possible? But if not, I can live with that. But even worse thing - Amazon suddenly splitted my parent-child variation tree and only kept 3 of my variations and the other three became separate products. What do you think I should do? Delete the parent and then create the parent again with all 6 variations using a flat file somehow? Thank you for any advice
Does the parent have the same brand name as the children if not that's the problem.
I would rebuild the parentage most likely. Any method
@@MyAmazonGuy yes, all are the same brand name
@@MyAmazonGuy so I just delete the parent (which does not suppress the childs?) and then create the parent again with a flat file, correct? many thanks
HI, what can you tell us about how Child variations display the title bullets etc vs the what the parent displays? DO you have a video on this ? What is DPM - display parent model & CPM - child display model?
This article should help you on the basics - marketplacestrategy.com/blog/nuances-amazons-variation-model-types/
What about stuck content for SHARED listings (wholesale model)? Otherwise, many great tips in this video; thanks!
If you don't own the brand registry, it's rough to solve for multiple sellers on same listing with conflicting seller contributions. Same concept though as in the video, template upload, tickets, and manufacturer's proof on your case submissions.
Hello,
My listing was selling and on Amazon Canada and Mexico
And from the beginning of this years 2022 they said they rebooted the remote fulfillment account as I am selling though the NARF program. As per to Amazon I need to take training in selling pesticides - although my product has nothing to do with pesticides. Any idea how to solve this?
Here's the answer key ruclips.net/video/hRbsQvqV3t0/видео.html F Amazon's stupid policies
Really enjoyed your video and as you say with a lot of people the templates go over their head and I'm one of those as they aren't straight forward and I don't find anything straight forward about Amazon in fact it's more of a nightmare.
I added 3 photo's to one of my listings and they went through and appeared so I then tried to add 3 photo's to another listing and of course it through up the red exclamation under product identity with the famous 8541. I dread going into change anything as you can guarantee they either unlist you or do the 8541 trick of which really has nothing to do with the issue.
Their excuse is the product id is incorrect but it was the catalogue department who put it there due to some previous bs where they wouldn't accept the correct product id.
Spent a fortune on blo.....y Amazon so can you please tell me is there an easy fix and if I edit on the listing the issue they're referring to will it still throw up a red flag again.
?
Would I be better to delete and relist and add the photo's then?
Brand registry tickets are where I start first.
If you get too frustrated we are here to support with coaching
MyAmazonGuy.com/coaching
@@MyAmazonGuy Steve I'm not brand registered and won't be until I sell this stock and recoup a lot of the money Amazon's been taking. I'm in NZ so when I look at the rates you are charging it's pretty much double for me and just too much as I did contemplate that but it'll have to wait.
Hi thank you for video. I am having problems with my product photos. Old photos of my products have just replaced my new photos and i don't know why. Any help would be apricated. Thank you
Do you have brand registry? Is a UPC loaded? Can you file a brand registry ticket?
@@MyAmazonGuy HI i am recently brand registered which i was hoping was going to take my Amazon journey to the next level not quite yet seems to be having a few problems. i do have UPC. Last night i copied this video and sent in details with link to my website. I have started Ads would this have any impact ? On the listing when i try to edit i see 4 old pictures which are showing up on amazon. All my pictures show in upload boxes but not on Amazon, Hope that makes sense. Thank you for taking time to reply.
@@MyAmazonGuy Hi i didn't realise what you ment about UPC loaded i have just watched your other video and added this from the drop down menu. I am Brand registered. I am abit worried about doing a template. Thank you
Hi Steven,
I intend to change the whole title and because of that I think it does not good enough, so can I change the first 5 words which are represented the main keyword I have already made giveaways through and got ranking?
Yes without risk
When you Delete and Relist your ASIN, do you lose all of your 5 star reviews associated with that ASIN?
No. They are still good
Hello Steven.,
Really helpful video I like it
Steven I have a question
13 June 2021 morning I have same issue and still not resolve I was create case several times in amazon as well and I was provide all my details, packing box upc. Manufacturer url upc same as like your mentioned up. In website
I don't know why my issue not resolve
I just upload file as same like as per your video and case create as well
Please help day by day my rank so much affect for this issue
I am not brand register as well in usa market
I really appreciate for your positive reply
Thank you
Your issue sounds rather complicated, we are happy to help. Please schedule a coaching call with us so we can look more in-depth with you myamazonguy.com/book-a-coaching-call/
Hi Steven could I ask does your momstir website pull in your products data from Amazon so they match or do you update the website separately?
Inventory management tools are available out there - Shopify negated their Amazon integration last year.
Hey I've got a question - we've listed items in one category, but Amazon is displaying them in a different one entirely, without mentioning anything to use which is weird. Any ideas?
Brand registry ticket can request a swap
I've inherited a company VC account, a new SC account has been set up, so the product updates are in VC via a template. I have a title that is stuck and not changing even though I have uploaded a new template in VC and manually updated in SC. Is the advice to raise a ticket in VC or SC?
All of the above, and brand registry ticket too. The VC ticket is most likley to succeed.
Hi Steven, May I ask a question? My listing is now fully optimized but the bullets are not showing. Do you know a possible reason why it happened and how to solve it, please? Thank you
There are numerous reasons. I’d recommend a coaching call with one of our experts myamazonguy.com/book-a-coaching-call/
Hello, I relisted the product with all the information and bullet points after 24 hours of deleting the listing Usually this works and stuck bullet points are changed but due to some reason this is not happening in FRANCE market place I even ran cases with amazon but they suggest the same thing over and over again.. What is the otherway around if the method you taught me isnt working for 1 account?
Thansk
Do you have brand registry in the French market?
Hi Thanks for your video great content,I'm in the UK and have had a similar problem with pricing,most of my products are round $30 I have recently listed a premium product at $100 then suddenly lost the Buy Box,tried to contact Seller Support but pushed me back to generic info on the SC portal like Groundhog Day anyway was forced to reduce the price to circa $30 then sold out as buyers got a bargain and now I'm slowly slowly increasing the price by $2 a day Any ideas? Thanks Mike
Michael - you would need to force multiple purchases at the $100 mark to get the buy box back in your original method. But in current method just keep raising the price like you're doing, it increases the price band to allow the buy box to settle with the new higher price. You could probably raise it faster than $2, just go as high as it lets you until buy box loss, then go slightly lower until regained, stay there, rinse repeat.
@@MyAmazonGuy Thanks and keep well
You are cool!
Thank you, you are too kind!
Hi Steven! Watched your video on updating catalog attributes. I have gone in circles with seller support on one of my listings. I need to update the category path from "books" to "office products" which they should be in. I have a parent with 4 children (only one of them active as an FBA and FBM). They told me to delete my listing, wait 24 hrs. and relist. Do I need to delete just the active variation with inventory for both the FBM and FBA listings or just one of them? I already deleted the FBM which is currently active. My FBA does not have inventory yet.
Also, if I try to relist with the inventory file, do I do a full or partial update? I am really confused with how to complete the file. Very complicated process. Thanks for any advice you have.
Switching from books to office products is almost impossible. Make a new asin
Thank you for making this video. I am writing to ask what one should do if they still can’t change the product title using the file upload? I have been on the Amazon support hamster wheel for a month and have tried deleting the listing, reuploading, partial updates, updates, and of course multiple upon multiple support requests. Even with the full Update upload, I am still getting the error 8541. I am the registered brand owner, manufacturer and purchased my GTIN directly from GS1. It is getting to the point where I feel the only option is to try a new GTIN number but this GTIN number is on the barcodes of all my inventory.
*Update* I have resolved my issue (myself :)). I listed the item with the stuck, incorrect title which was "For iPhone Case - Butterfly etc." It would not let me change that title to what I wanted BUT it did let me delete everything after "For iPhone" and update the listing. Then, once that had updated, I was able to delete everything in the title after the word "For". So the title just became "For". Then I added the title I wanted after the word "For" and updated again which became "For Peter's Correct Listing Title etc". Once it updated to this, I then was able to delete the world "For" and now it seems to be finally reflecting the correct title for my listing. Thanks again for making this video and I hope this comment helps someone else escape Amazon Seller Support hell. I am guessing there is some kind of "logic" in the catalouge backend that tries to stop people from making drastic changes to listing titles. This logic appears to have been persisting on my ASIN even though I am the registered brand owner, manufacturer etc which is why even the Amazon support people could not update my listing when they tried. Making incremental changes to the listing title seems to bypass this rule.
Thank you for the question and feedback! Glad it worked out 💪
Great Video man, Amazing.
does this work for the Brows Node change as well mate ?
Harder. But yes. Sometimes requires tickets to change nodes.
@@MyAmazonGuy Thanks for the Advice mate.
Hi Steven, I'm unable to edit product title, and got error code: 8541 with flat file. Wasn't able to fix with deleting the listing and re-list it after 24h. How can I fix this issue?
Brand registry tickets are now the best way
Hi! did you mean to say that even if you made a full update it didn't work, so you ended up deleting and relisting it?
That's correct.
Also do you have a video on PPC for child variations ? Do you put all the variation ASINs in the same campaigns ? Or separate or a combination? (would separate exact campaigns and combined Auto & Broad work?)
we would put variation asins in the same campaign, unless there are item specific differences on the child products which soils require different keyword segmentations
@@MyAmazonGuy Thank-you
Hi Steve really need your help as its driving me crazy, my listing is inactive due to an infringment and I am unable to update the title to remove the word causing the infringment, Amazon support have not been helpfull as they have tried and said to wait 24hrs. After 48 hours still no joy. Have you come across this before and can you please help?
We fix this daily. Do a full template upload. Fail that. Delete and relist. Feel free to book a coaching session with one of the My Amazon Guy coaches here:
myamazonguy.com/book-a-coaching-call/
@@MyAmazonGuy thanks for your response and great content! I will do a backup first
Hi Steven. I am having great issues with Brand Registry... Their responsiveness to my problem is ridiculously horrible. I have an inappropriate value that will not come off my listing. Because Brand Registry will not answer my specific questions and requests, I have decided to just delete the listing for 24 hours and then see if reuploading with a better value inserted into the attribute will correct the problem. Should I delete from the flat file or from Seller Central??? Thanks! Nancy
From my experience to delete and relist doesn't work. I would keep ticketing
@@MyAmazonGuy ... hi.... thank you for your reply.... I did finally hear back from Brand Registry from someone who seems to have better traction on this issue... Br Reg did say to delete the listing.... but my next question: is it any better to delete from A. flat file???? OR B. the seller central account???? Then my next concern would be to do the deletion without disturbing that PARENT/CHILD RELATIONSHIP. Finding a video on these specific actions and concerns seems to be totally lacking on RUclips... I bet you could fill that gap, Steven!!!!! GO FOR IT!!!
Hey there, My product listing has changed on its own. I guess I was hacked? I've tried to change my listing title back but it wont update. Any advice? I tried to contact them but going in circles
This could be the issue. Do you currently have brand registry?
Hi steven
i edited my product before 7 day ( title, description, bullet points, product images...) but i noticed that the bullet points and images weren't changed, i faced the same issue yesterday with another product.i'm selling FBM products
Trademarked?
@@MyAmazonGuy no just "Generic"
It didn't work for me. I have tried uploading through flat file also relisted. Can you suggest anything else?
Did you do a brand registry ticket and load a upc
Awesome video, as always! Very timely! Have you seen a full update doesn’t work? For a listing I have, i have brand registry, but the A plus content is not enabled for it. I did a partial update on the brand, but didn’t work. I wonder if a full update is needed. But what if it doesn’t work? Have you seen this before, MAG? :). Thank you so much!
I'm finding that full updates are often not sufficient and the deletion is. No reason not to try the full update first though!
My Amazon Guy so scary though, to fully delete and readd. And why doesn’t the catalogue team do it for us? Every customer service email asks me to do it myself. Urggg :)
@@coolpeips took me 6 months to swallow this pill too. The new state of affairs is help yourself because Amazon won't lift a finger.
@@MyAmazonGuy good to know. So crazy! Learning lots form you. And hopefully one day I will be big enough for us to partner :). Cheers and keep up the good work!
@@coolpeips keep it up! Sell more products to more people more often for more money.
I did everything mentioned here before watching this video but my bullets are still not showing :(
I recommend a coaching call with Saban - myamazonguy.com/book-a-coaching-call/
Why don't you use the category listing to update the listing instead of copying it in a blank template. Just unprotect and update via category listing no need to copy in a different (blank) template. Also, create parents within the category listing. Change all old automated parents and create new ones with proper names that make sense. Delete in SC old parent prior to creating a new parentage connection. Works best.
I agree. The downloading of a category listing report is newer than this video and is a superior methodology
Hello sir , i am from india . I am facing a same problem . When i have done my product variation via add a product > variation tab after that my bullet points has vanished but it is showing in my backend . Also my product has shift to book category, but my product is journal in office product . Please help me sir guide me how can i fix it ?
Some parents override a child bullets. Category specific. You'll need a lot of catalog troubleshooting tickets and calls to fix the category issue. ruclips.net/video/TyXczvdJagM/видео.html
I have created multiple tockets and call but they always Reply same again and again .
Hello from Amazon Selling Partner Support,
I understand your concern is with regards to the bullet point update
Please be informed that we'd suggest you to try to add the product via a flat file.
To add the products via flat file, please go through the steps below :
1) Log into Seller Central.
2) Click Add Products via Upload under the Inventory tab.
3) Search the product you wish to list. Select the plus (+) option beside the selected category and click Generate Template.
4) Open the flat file, go to the Template tab at the bottom of the excel sheet, and enter your product details.
(Note: Make sure that you enter information for the attributes that are in bold (i.e. product_subtype, item_sku, part_number, etc). Please refer to the Instructions, Data definition, Images, Valid Values and Example tabs in the flat file to understand how to fill the details in the flat file.)
5) Save the file in “.text tab delimited “format.
6) Go back to Add Products via Upload under the Inventory tab.
7) Click the dropdown under Upload inventory files and select the type of file to upload.
8) Click Upload Now.
For more details, watch our video on ‘How to add product using a Flat-file on Amazon’ here: sellercentral.amazon.in/learn/courses?ref_=su_sesu_blurb_Flatfile&courseId=3&moduleId=114
If you are trying to add existing products in bulk, you can watch ‘How to add products using a Listing Loader’ here: sellercentral.amazon.in/learn/courses?ref_=su_sesu_blurb_ListLoad&courseId=3&
Please note that you'll be able to contact us via call by clicking on the link below :
sellercentral.amazon.in/help/hub/support/browse-GB-products_listings_or_inventory-investigate_other_productlistings_inventory_issues
Also whanever i create a new listing in office product via template or add a product in seller central . The new product has same issue . No bullets points are showing on buyer portal but it us showing in my backened and . Can i get your mail sir ? I am in big troble . Plss
Hi new to your channel , I would love to get in contact with you and seee if you can possible help with a issue I have currently , I am licensed to sell a brand on Amazon but noticed instead of a UPC on the vital Information tab , it’s an EAN I’d ideally like to change it to the UPC , Amazon seller support has been no help , do you have any suggestions ?
Ean = EU version of upc. Feel free to book a coaching session with one of the My Amazon Guy coaches here:
myamazonguy.com/book-a-coaching-call/
Sir have u any FB group? I want to join it.
Facebook?
30 person Agency:))))) haha you are way bigger by now….
175 now haha
Cool
Thanks!
$1000 to fix a title!!!! Some of us are new sellers no making money yet. That's ridiculous
Schedule a call with Saban! myamazonguy.com/book-a-coaching-call/
sometimes you feel like you have no control over your own listing
This feeling is well known!
Absolutely hate this:
1) they want you to delete for 24 hrs then reupload a flat file... ok so I have to lose 1 day of sales/rank due to an amazon "glitch"?
2) to create the file upload, if you just use a cat listing file, TONS can go wrong and it can change so many things (item type keyword, browse nodes, etc) so you have to manually create an actual upload file for the exact category which is a pain, takes time, and easy to make mistakes on
such a F(&#$ hassle
You can perform full update without deleting the listing.
Hi I am sajid from pakistan 🇵🇰 ☺ and I need help for withdrawal amount beginning balance how can I do this ...please......? My balance is 8k plus pound so please help me for this please and thanks
Call Amazon
very helpful ❤ thanks for sharing this with us. much appreciated 👍.
You're so welcome