Corsair FINALLY Buys Fanatec

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  • Опубликовано: 9 ноя 2024

Комментарии • 130

  • @randomcallsign
    @randomcallsign  Месяц назад +31

    meow a sub to the channel

    • @slaphead90
      @slaphead90 Месяц назад

      I can't because I'm already subbed, but I'm genuinely happy that your pussy is going to be OK.

    • @testthepest6259
      @testthepest6259 Месяц назад

      Do you use a leoxz qr2 with your Wheel?

    • @randomcallsign
      @randomcallsign  Месяц назад

      It's an aliexpress.com one

  • @BMD8
    @BMD8 Месяц назад +46

    On next week's Fanatec board meeting:
    "we need more RGB, make it happen"

  • @JeffGordonFan
    @JeffGordonFan Месяц назад +70

    Glad the cat is ok! Hope for a quick recovery!

  • @slaphead90
    @slaphead90 Месяц назад +46

    One thing that has yet to be clarified is the warranty situation. As Endor AG will cease to exist after this then theoretically so do all the warranty obligations cease to exist.
    However I'm sure that Corsair, based on previous takeovers, will continue to honor the warranties, but a statement to the effect of would serve to put a lot of worried minds at rest.

    • @MarkNOTW
      @MarkNOTW Месяц назад

      Agreed

    • @sprocket5526
      @sprocket5526 Месяц назад

      ultimately depends on what Corsair will do with the company. Problem is that fanatec went belly up for a reason, so what would it cost to honor warranties and deliveries of goods thats paid for but not delivered, and how would creditors feel about that, fanatec under the old ownerships owes them money? this sort of thing is super complicated and is much more then just fanatec. If creditors feels that Corsair shafts them, then corsair will have harder time borrowing money. so its not black and white

    • @MaartenRobijn
      @MaartenRobijn Месяц назад +5

      When a new owner takes over the operational duties, that usually means they also take over the warranty responsibilities. I sure hope so (although I have moved away from Fanatec for my main gear).

    • @SeverinoCatule
      @SeverinoCatule Месяц назад

      They bought the entire company which includes assets and liabilities, unless the warranty had some kind of get out clause in it, they are still liable regardless of who owns the company. I don't know if Germany has any other kind of rules.

    • @hotmetalslugs
      @hotmetalslugs Месяц назад +2

      Kireth just released a video on this. They will fully honor the warranties.

  • @BjornFSE
    @BjornFSE Месяц назад +5

    As someone new to Fanatec even after finding out about the bankruptcy I still bought their CS+ Extreme solely after doing weeks of research on wheelbases and finally concluding for my needs that a Fanatec base with console support and PC support was my the ultimate setup for me and my goals.
    I'm happy with my decision and got very good service from them via email with many questions asked along the way and very fast delivery.
    I first bought a CS+ then returned it for the Extreme within a timely manner for the better value of the extreme's steering wheel. This decision was made solely after looking at buying an entry level wheel and plus the QR2, it just made sense to go with the far superior GT wheel. (or F1 based on buyers needs.. for me I needed/wanted a round wheel for my desired needs)

  • @corvette_jake7225
    @corvette_jake7225 16 дней назад +1

    I ordered the csl dd on Tuesday, received tracking number on Wednesday. Expected delivery date is Friday

  • @jakub-k
    @jakub-k Месяц назад +9

    What I hope for is that Corsair will introduce a retailer network by using the same stores they do for selling their products - that would be a huge deal in regards to customer service; no more hassle with international shipping when buying/RMA'ing products.
    Additionally, I do hope that they will honor the exisiting warranties as to not leave the existing customers out to dry.

    • @vivos71
      @vivos71 Месяц назад +2

      Not having to jump through hoops and summon a magic genie would be awesome for Canada. The products are expensive and the shipping is half the product

    • @chuongsullivan-kemple6617
      @chuongsullivan-kemple6617 Месяц назад +1

      The weirdest part is that a lot of their packaging for the boxes have retailer aspects, such as having plastic handles to carry the boxes. So I feel like switching over to retail sales and in store purchases wouldn’t even be a big jump for them and it would totally increase their sales and grow their fanbase.

  • @johnrangel4338
    @johnrangel4338 Месяц назад +1

    Well thought out analysis with logical conclusions. It all makes sense from a commercial standpoint as you have described. The brand needs to focus on basics to rebuild its reputation… quality, innovation, service, delivery and communication. Cleaning up the product line to focus on brand purpose. The warranty issue is being raised by lots of customers and needs to be addressed. My understanding is that the EU and Germany in particular are very strict with ensuring that warranty liabilities follow the business regardless of acquisition type. But in any case, as part of the reputation restoration process, they will have to honor the brand’s warranty commitments. Congratulations on your site. I just subscribed to it.

  • @vjollila96
    @vjollila96 Месяц назад +24

    maybe we'll start seeing fanatec stuff finally on retail. Also i have not sympathy for shareholders they, always fuel the greed of the companies and corsair is no better, thats why I respect gaben and valve

    • @chuongsullivan-kemple6617
      @chuongsullivan-kemple6617 Месяц назад

      The weirdest part is that a lot of their packaging for the boxes have retailer aspects, such as having plastic handles to carry the boxes. So I feel like switching over to retail sales and in store purchases wouldn’t even be a big jump for them and it would totally increase their sales and grow their fanbase.

  • @ZespolR
    @ZespolR Месяц назад +22

    The most important news is that the cat is ok, everything else is irrelevant. All the best for you guys!

  • @DB3MOTORSPORTEngineering
    @DB3MOTORSPORTEngineering Месяц назад

    Great explanation!!! And one of the best we‘ve heard from content creators.
    We know about what you’re talking about. Our advisory company is working in restructuring, we are only a department of db3 solutions.

  • @Xalo_
    @Xalo_ Месяц назад +3

    i went with moza and i’m happy with it

    • @Xalo_
      @Xalo_ Месяц назад +1

      and i hope your cat gets healthy quickly!

  • @SewerShark
    @SewerShark Месяц назад +1

    I took the bite and ordered myself a Formula V2.5. I was looking for one so I can have at least 2 rim (or for rally and other for formula/GT). I was certain that Fanatec would be still around anyways, and I would not have the opportunity to buy later, as I'm searching to buy a home.
    I glad that this issue has (at least for now) been solved.

  • @EritoKaio
    @EritoKaio Месяц назад

    Cautiously excited. I've highly considered selling my Fanatec gear while its still pretty new and not very used(it also all functions perfectly) but I'll hold on for a while longer to see how this goes.
    I got both Corsair and Elgato products and I love them.
    Glad the gato is ok! Meow-
    Cheers from cá em baixo!

  • @TimmyTheSnail
    @TimmyTheSnail Месяц назад +1

    Glad Panda is getting better. Enjoy every moment with him and don’t take it for granted

  • @EnsiFerrum
    @EnsiFerrum Месяц назад +3

    Glad your cat is getting better!

  • @derodge
    @derodge Месяц назад +2

    I had a Fanatec CSW 2.5 wheel for years. Great wheel. Went to buy a DD1 during black Friday. By February still had not received it. Cancelled my order and went to Simagic and have not looked back. I'm sure, There are many others like me.

    • @emilianoaccio
      @emilianoaccio Месяц назад

      Ho avuto una csw 2.5 e sono passato a CS DD+ a marzo, consegnato tutti in 5 giorni. Sono sicuro che ci siano tanti altri come me.

  • @F.Piccolo
    @F.Piccolo Месяц назад

    I'm a cat lover, so glad to hear your kitty is doing well. As for Fanatec, I'm a Fanatec user / fan and hope Corsair revives the company and brings them back to the forefront in Simracing!

  • @PAPO1990
    @PAPO1990 Месяц назад +2

    I'm not sure you can use the acquisition of Elgato as such a direct comparison. Elgato was not in so much debt when they were purchased. I suspect Corsair will streamline Fanatec considerably, I would not be surprised if we see the number of products cut in half. There'll probably be a lot less wheels, to choose from for sure, maybe less bases and pedals too, but it depends on what they think will keep selling best.

  • @thepacketnarc7634
    @thepacketnarc7634 Месяц назад

    The stock fulfillment issue was a one off systems issue that was exacerbated by internet trolls and so called ‘influencers’. People cried and moaned about missing out on limited black Friday sale and fanatec made it right by shipping the product WELL after the holidays instead of just cancelling all the errant orders.
    They handled it better than 99% of other companies who miss-price things or advertise stock they don’t have.
    Everyone wants premium gear for Logitech prices and doesn’t want to wait for things to ship.
    Your misplaced expectations are the problem.
    There are THOUSANDS of customers who have never had a single issue with shipping or support , myself included.

  • @pasteghost428
    @pasteghost428 Месяц назад +1

    I intentionally ignored all of Kireths Fanatec news videos because he's quite the cunny. Thanks for uploading this. Lets hear it for RandomCallsign, the channel for the common man. 👏

  • @lipsucant
    @lipsucant Месяц назад

    Personally I hope it will be a positive thing for us, the consumer, especially if the product becomes more available locally rather than more centred purchasing. The fees, deliveries etc especially for the UK market, it may help bring cost down as availability becomes more effective. And hopefully better customer support and service. And I'm glad your cat is doing ok.

  • @TheDeadman14
    @TheDeadman14 Месяц назад

    Hoping things get finally cleared up and good from here.
    I really want to get back into this ecosystem asap.

  • @cicoventura
    @cicoventura Месяц назад +1

    Thanks for the video! 👏🏼
    Six months ago I bought a CSL Elite V2 and a McLaren steering wheel and two weeks ago I confidently bought a ClubSport DD+, so €1600 of material under warranty.
    Do you have any information about the active warranties and customer service regarding the Fanatec products in our hands today? 🤞🏻🤞🏻🤞🏻

  • @justdoittom8431
    @justdoittom8431 Месяц назад +2

    Warranty is the only thing…if that’s a thing I will stay with Fanatec-Corsair.

  • @MaartenRobijn
    @MaartenRobijn Месяц назад

    The way customer support workes and communicates, has changed in the last half year. I had really bad experiences in the past with that, but have seen a turn in way of communication, the frequency of updates and in general in the way an issues was handled. More customer focussed. Let's hope they can continue with that under the Corsair ownership.
    Shipping issues needs a solution for sure. This might be a financial problem (with production and stock) that is not visible for the consumers. It might also be related to the third party(s) that handle the warehousing and shipping.
    The product portfolio really needs an update to get back into a pole position spot (they are midfield now, in my opinion).
    With the right management, this whole saga could be over in half a year. The reputation damage will last longer, so they also need a good sales strategy to compensate for that.

  • @VectorAero
    @VectorAero Месяц назад

    Hoping for better distribution into Canadian retail stores where discounts and promotions are more likely.

  • @Rmx2011
    @Rmx2011 Месяц назад +1

    I genuinely wih for this saga to be over. For things to get better and for Fanatec to thrive again with supervision of Corsair.

  • @donlucio03
    @donlucio03 Месяц назад

    Dude having fanatec in actual stores would be such an improvement for everyone

  • @makannet
    @makannet Месяц назад +2

    I feel sorry for fanatec but as you said with corsair take over someone like me finally can buy those wheels and pedals in my country.
    I'm from iran and because of sanctions and... there was no chance for us to find those products here.

  • @Vidverse805
    @Vidverse805 Месяц назад

    Wish the best for your cat 🙏

  • @black543211000
    @black543211000 Месяц назад

    Good news, Maybe I might be able to finally buy a Fanatec wheel here in New Zealand. Fanatec for some reason refused to sell to anyone in New Zealand and probably the same in other countries too, no wonder they went bankrupt. At least Corsair sells world wide.

  • @wwjnz9263
    @wwjnz9263 Месяц назад

    I thought about discussing what I think of Fanatec ahead of this acquisition... I am just going to say that Corsair may be just what Fanatec needed. They should get away from the online only model, and seriously step up QA /QC and customer service. They also need to fix the shortcomings with their current gear...
    And really flesh out the wheel hub products. That would be a killer angle that they can take to inject a huge dose of desire ability into the lineup. Develop a CSL hub w/o attached buttons and use mini USB connections for add-ons for it. Get away from wiring in ribbon cables and pin connections on hubs. That stuff should be plug and play. Let the price, material and number of connections be what differenciates a CSL Hub from a Clubsport Hub, from a Podium Hub.
    AND LOWER THE PRICE OF THE QUICK RELEASES!!! $100 for something that should be $60 at most is scummy!
    I wish them well, and I hope Corsair ownship will right the sinking ship.

  • @Mythbuster3808
    @Mythbuster3808 Месяц назад

    Hope they get an rma system up running fast, just because the company gone for now, ppls products will still need repairs and Im curious how much rma backlog there is with all this going on.

  • @rubberonasphalt
    @rubberonasphalt Месяц назад

    I just hope Corsair has better luck running the company, and continue providing updates into the future. Last thing I want is my Fanatec gear to no longer work with new games or Windows updates

  • @federxv
    @federxv Месяц назад

    Really hope Fanatec products (whether they remain under that brand name or not) start getting sold through Amazon, so I can finally buy one without paying twice the cost of the product in shipping

  • @gypinio9305
    @gypinio9305 Месяц назад +1

    I ordered a Csl Dd yesterday, do you think it will affect my order?

  • @jimlansa7098
    @jimlansa7098 Месяц назад

    my best wish is they'll start shipping direct to my country. and i won't need of using third party shipping company which the double the price of the product alone

  • @asherd5601
    @asherd5601 Месяц назад

    I’m sure they have never been high up there in revenue and sales. G29 and t300 still make up over half of all sales if I remember correctly. Would make sense given everyone I have ever known starts with one.

  • @foxtuner_yt
    @foxtuner_yt Месяц назад

    glad panda slowly recover. i hope fanatec product available to purchase in asia

  • @wrxer79
    @wrxer79 Месяц назад

    I'm hoping they expand to nz, my plug adaptor died and I had to made stupid money to get one from America sent out as Fanatec doesn't service the NZ market.

  • @MattO109
    @MattO109 Месяц назад

    As a Fanatec user I am relieved. Hopefully Fanatec will respond to my email about firmware issues after several months of sending emails with no response. Also excited to see some competition for MOZA who seemingly come out with a new product every few months. Lets see what Corsair can do and if it will be good for all us customers.

    • @Jeff__Taylor
      @Jeff__Taylor Месяц назад

      IDK your issue of course but I had a hell of a struggle last week trying to do a firmware update on my DD Pro. No matter how many times I downloaded the driver and tried to install it.. it would not work!! I was opening it from the zip file like they instruct us to do BUT... then I tried opening it from the desktop icon shortcut just for the hell of it... it worked straight away!! ...very odd but glad something worked for me.

  • @CRXHVRD
    @CRXHVRD Месяц назад +3

    If Fanatec ideology will be changed from "Elite High End Racing Gear" to the what Corsair usually does, most likely, direct drive bases will now be dominant in any price category

  • @AKK5I
    @AKK5I Месяц назад +1

    Calls on corsairs shares
    Endor baggies on sui watch

  • @HarryG88
    @HarryG88 Месяц назад

    I've bought my new rig from Fanatec on your review.
    Paid by credit card in case.

  • @chickey31
    @chickey31 Месяц назад

    I’m “stuck” in fanatec eco system. not really but have a base and 3 wheels i’d have to sell if I switched to a SC2, which is what i want to do. Never really had a lot of issues. two RMAs over 6-8 years. but want more power than my csldd.
    Can I use Fanatec wheels on a Simucube?

  • @mbrosenb86
    @mbrosenb86 Месяц назад

    BIG W, CRSR MOON LETS GO 🎉

  • @GregoryShtevensh
    @GregoryShtevensh Месяц назад

    Fanatec are still number one in bases owned/being used. But they let it get bloody close to losing that.
    The next 6 to 12 months will tell all I hope

  • @user-fb5bt6jd7v
    @user-fb5bt6jd7v Месяц назад

    Corsair, time to school the Fanatec employees what customer service really means.

  • @Burntoilcoffee
    @Burntoilcoffee Месяц назад

    Fanatec
    Now for sale at Walmart

  • @dannyadams5250
    @dannyadams5250 Месяц назад

    My Clubsport dd makes a popping sound when I use it. It’s still under warranty. I don’t trust FANATEC. Going to use it till it blows up.

  • @arranmc182
    @arranmc182 Месяц назад

    if Corsair can work in its RGB support to the Fanatec software you could then use your Corsair RGB for showing things like flag status in races imagine your whole PC turning yellow when the yellow flag comes out 😂

  • @Gjohn28
    @Gjohn28 Месяц назад

    I wouldn’t be surprised if Corsair started incorporating RGB do what they do best am I right

  • @kaaferacer
    @kaaferacer Месяц назад +1

    Are there still any shipping delay issues with fanatec products?

    • @randomcallsign
      @randomcallsign  Месяц назад +1

      they have been mostly resolved since march

    • @GavM1510
      @GavM1510 Месяц назад

      I ordered fanatec gear awhile ago..andnit arrived 6 days later

  • @Team_Reaper.
    @Team_Reaper. Месяц назад +1

    phew now i can buy csl dd soon

  • @bacoco-mt6ki
    @bacoco-mt6ki Месяц назад

    5:48 create a custom timeline all of the sudden

  • @EZpZeero
    @EZpZeero Месяц назад +1

    EL GATOOOOOOOO EL GAATOOOOO 😭😭😭😭😭

  • @TomTheSurgen1
    @TomTheSurgen1 Месяц назад

    I got advertised the GT PRO mod video. The irony

  • @holmis71dedmit
    @holmis71dedmit Месяц назад +1

    If i can buy in a store in Norway, its 5 year warranty , by law.

    • @MarkNOTW
      @MarkNOTW Месяц назад +1

      Guess they won’t be selling in a store in Norway then

    • @TheGabberworld
      @TheGabberworld Месяц назад +1

      @@MarkNOTW if they fix they some minor issues, that 5 year is not a problem

    • @MarkNOTW
      @MarkNOTW Месяц назад

      @@TheGabberworld maybe. If I’m running fanatec I’d shy away from any forced extended warranties.

  • @raytherrien2851
    @raytherrien2851 Месяц назад

    Sim Racing sites are all LOADED with Fanatec gear for sale. must be 9 out of 10 items listed are fanatec gear...

  • @galaleiokrypto5298
    @galaleiokrypto5298 Месяц назад

    Fanatec has it was was just a cesspool of epic fails.
    Some Products at the end were half baked but the biggest thing was the sponsorships of real life and esports events. People were waiting for their damn CSL wheelbase while Fanatec was splurging on event all across europe. Months on end for order to be filled while they were trying to get their name plastered over anything racing in real life and e sports. They truly neglected their fan base and buyers and their customer service was not the best. They had the world at their feet and their prez just ruined it for them. I cannot believe that they were the first at a direct drive at a reasonable price and that they managed to mess it up this royally.

  • @Khaki-wk5my
    @Khaki-wk5my 17 дней назад

    Fanatec do not honour their warrantys. As a Fanatec Customer who has purchased numerous items, you will hear nothing from their tech support team should anything go wrong. They will take your money and ghost you. At this stage I do not see Fanatec as a reputable company.

  • @qu1Kmaniac
    @qu1Kmaniac Месяц назад

    My wheel has been in repair for 2 months :(

  • @SpatialDragon
    @SpatialDragon Месяц назад

    German bankruptcy laws are brutal for investors. Not saying it is good or bad. Just brutal. I am glad I am not an investor, just a Fanatec user. I guess Corsair Fanatec now. The Fanatec name is NOT all bad. A lot of us have not had any problems. There are are a lot of people that have had problems. Plus every race track has had Fanatec sponsoring and that needs to be ended. That is great if you are making money hand over fist.

  • @FullSweatTryhard
    @FullSweatTryhard Месяц назад

    Maybe they can start selling their shit at affordable prices now

  • @Steve30x
    @Steve30x Месяц назад +4

    Corsair also bought astro headset company. The astro headsets are still available with new headsets made lately and they were greatly improved.
    I'm sure FAMATEC will continue to exist because Corsair also now owns the trademark and everything else associated with FAMATEC.

    • @moncimoov
      @moncimoov Месяц назад

      Famatec😂 mamatec

    • @rich2579
      @rich2579 Месяц назад

      Astro is owned by Logitech

  • @rolfschierkowski8869
    @rolfschierkowski8869 Месяц назад

    So Corsair bought Fanatec. How much did they pay?

  • @stefanoviaggio8096
    @stefanoviaggio8096 Месяц назад +2

    Now i can buy CS DD🎉

  • @heliwrecker8649
    @heliwrecker8649 Месяц назад

    If moza got console licenses, fanatech would be no more.

  • @filiposkischannel9242
    @filiposkischannel9242 Месяц назад

    I just bought a csl dd with csl pedals and load cell, the load cell is faulty... Hopefully my interactions with Customer Support will be smooth sailing

    • @sobolanul82
      @sobolanul82 Месяц назад

      Did you follow the correct instructions for connecting the pedals and especially the load cell? Because I failed to do so and broke the CSL pedals. I was happy that the load cell was OK and ordered a new set of CSL pedals.

  • @paulmaher1705
    @paulmaher1705 Месяц назад +1

    Great news for Fanatec IMO, Corsair can take the company forward now & repair their reputation....

  • @frozezone22
    @frozezone22 Месяц назад +1

    Looks like I'll never get my hands on that bentley wheel

    • @momorious
      @momorious Месяц назад

      Why?

    • @MattOLC
      @MattOLC Месяц назад

      Never say never 😉

  • @TheFleckening
    @TheFleckening Месяц назад

    After years of not giving a damn, I may actually buy into the Fanatec ecosystem with the new ideas that will inevitably come once finances are finally sorted. Glad it worked out!!

  • @iyadkamhiyeh527
    @iyadkamhiyeh527 Месяц назад +1

    I hope Thomas Jackemeier is happy now 😂

  • @MrChinyoonfui
    @MrChinyoonfui Месяц назад +2

    ahhhh bummer!!! I actually hope Fanatec will disappear since its peripheral ecosystem are already damn expensive. If so Moza may have a chance to get licencing for playstation series, its still expensive but a lot cheaper than Fanatec

    • @randomcallsign
      @randomcallsign  Месяц назад +2

      if starting at 399 for wheelbase, wheel and pedals, never have a look towards asetek or simucube then

    • @Gjohn28
      @Gjohn28 Месяц назад +2

      I love my asetek wheelbase it’s high quality and great but also put me into debt

    • @Frost-ux8jx
      @Frost-ux8jx Месяц назад +1

      @@randomcallsigndude would scream if he saw the 3k pedals… per pedal

    • @lowfastracing
      @lowfastracing Месяц назад +3

      Great idea from you, let's hope that only Moza will remain on the market, then they will surely sell their products very cheap, just to make you happy... :)

    • @Romad_20
      @Romad_20 Месяц назад +6

      Moza is priced to be under Fanatec. If Fanatec would disappear, Moza would become more expensive. Less competition = higher $$.

  • @Tiduspeco
    @Tiduspeco Месяц назад +1

    Well, enjoy Fanatec while it lasted. You now get to enjoy the Corsair tax and pay 3x the price!

  • @rchatte100
    @rchatte100 Месяц назад +3

    Maybe no more dumb $1500 "real" racing wheels!

    • @randomcallsign
      @randomcallsign  Месяц назад +6

      Those are actually good.

    • @Lacktausch
      @Lacktausch Месяц назад +1

      @@randomcallsignAgreed, the BMW M4 GT3 is a real bargain at 1.500€. Unironically!

    • @mikekopack6441
      @mikekopack6441 Месяц назад +2

      @@Lacktausch Except it probably could have been sold for < 1/2 that price if it didnt require paying for the BMW name. I don't need it to have a specific brands name on it.. I need it to just WORK and do its job well...

    • @Lacktausch
      @Lacktausch Месяц назад

      @@mikekopack6441 Regarding the used materials and the overall quality of the wheel, it should be sold for at least 2.000€. And that’s without the BMW licence. Did you ever use that wheel? It’s really extraordinary.

    • @snippidippi
      @snippidippi Месяц назад +1

      You really been busy coping this comment on all fanatec videos 😂😂 get a life! That bmw wheel was for real racers and not for you