I never normally leave public comments, but you sir, must be congratulated! I can't tell you the amount of hours we spent trying to solve this. You made it so simple. Thank you. 🙏
So happy to hear that. Thank you Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad I could help Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
You are a gentleman & a scholar! Thank you very much for this tutorial video!! I was damn near pulling my hair out trying to get a gmail account to work on my 3 bizhubs.
Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
I can't express how much I appreciate this step by step tutorial. I was able to set up our konica machine for scan to email very easily following your video. I was further able to get all techy with our DSX phone system (2011 era) and get our voicemail forward to emails back up and working properly. The valuable information regarding the third party connections in our google account was the piece that had been missing. Even the technician that installed our system years ago came out almost a year ago wasn't able to get it working. Today I was determined to get my geeky techy juices flowing and viola.... it is now working properly! Thank You! Thank You! Thank You!
Thank you for the kind words. Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Awesome Video - life saver March 2024 - only thing I will add is the App Passwords option is now at bottom of page AFTER you choose 2-step verification option. Glad I saw this.
yeah, google constantly makes changes to their layout...Glad it helped! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Great to hear! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Great Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Any time! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad I could help! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Glad it helped! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Made my day! Deserves way more subs! Just letting you know they changed the way you find the option to generated an app password, it took me almost 10 minutes to find it.
yes i know. they do it on purpose.....Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
I remember the last time it tried it didn't work, could be due to my Sketchy Google account back then, will try again tomorrow and see if it works since this is a new account. It should since my C224 is running the latest software version 7. The only thing I miss is that Kyocera gives you a little "test" button on their web interface, sad it's not on Konica's, would be useful.
Great Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
good to hear. Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad it helped Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Glad to help Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Nice! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
You're welcome! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
You're welcome! Could I ask for your assistance in providing a google review for our company? g.page/prestigeofficesolutions/review?gm Will be greatly appreciated!
You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad to help Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad it helped Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
How about just leaving us a great review on google? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Happy to help Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
so my wife destroyed my computer that had the ability to connect to our old office server.. well thanks to you.. i can throw the server away and that old piece of junk away. Who needs a hard drive!
great to hear. Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Gracias! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad to hear that! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Glad it helped! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
not sure. Most accuriopress owners don't use this type of machine for scanning to email and i personally never set one up either.....firmware related is my first guess.
This worked great. One question. The email received has a subject as "Message from ......" and has the name of the printer along with a company name. Where can I update this default email subject line?
the email has to show the name of the email its coming from. that is why you should designate a email address that can be used for everyone who receives it.
@@PrestigeOfficeSolutions of course, the email address is not the question. The email received has the address expected, but also a generic subject line. I was wondering if the subject line can be customized.
@@PCsetupHelps Hey, you can likely change the subject and text under the "store address" tab to do this 1. log into the web console 2. open the "store address" tab 3. click on edit next to any email adress in the adress book 4.select subject and edit the first entry confirm by pressing OK 5. Repeat for text
Got it to work with my personal gmail credentials. The corporate gmail credentials didn't work. Also I set it to use SMTP over SSL. TLS simply didn't work.
not sure why the corp didn't work. you may need to set it up the old fashion way with a corp account which is using your email address and password for authentication.....don't know for sure
same set up as far as the konica web page but you need to make sure which port outlook uses as well as security settings. I find gmail being the most solid of them all. good luck
Thanks for the great video! I still have an error message "Forward TX error". Any idea what this could be? Could it be an network issue or an authentication issue? (Konica Minolta BizHub C284)
most likely the firmware. its an old machine and I'm not sure they are making anymore firmware updates avail and also not sure the last firmware update made will fix the issue. Regardless, you will need to have a authorized Konica Minolta service provider come out and update the firmware.
You're welcome! Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
Good day Sir. Please i have been trying so so hard to use my scan to email. I followed all the guidelines you mentioned in the video but not yet working. I used the two different port number 587 and 465 but It keeps giving me Error Deletion in my Job History. Is there something else i need to do? I await your reply. Thank you sir.
at this point it can be many different reasons why its not working from copier firmware, firewalls, and the list goes on......i suggest contacting a IT tech to come out onsite to further troubleshoot. i recommend starting with an authorized KM dealer this way if its firmware related they can proceed with update.
@@PrestigeOfficeSolutions Okay thank you Sir. I will do as you say. My challenge is that reputable and sincere Konica Engineers are scarce in my country (Nigeria) but I hope to get a solution to this one day because I so much love the scan to Email feature. It saves time, big time. Thank you once again for your input.
what type of gmail account do you have? Personal or organization? if organization try using a personal. You'll only be using the out going feature of it. no big deal.
Most likely because your firmware isn't allowing it. Updated to the latest firmware and try again. I know to stop making firmware a while ago so I'm not sure if you have the latest or not. If you do have the latest from work, it's time to jump on our website and look for a replacement machine
Could I ask for your assistance in providing a google review for our company? Please see the link below. g.page/prestigeofficesolutions/review?gm Both a Star Rating and a Comment would be greatly appreciated!
not sure why its missing on your machine. First thought that comes to mind is updating the firmware on your machine. Unless you have access to the firmware you will need to have a authorized dealer do that for you
![[현금생활] 11월 5주 무지출 하겠습니다🫢](http://i.ytimg.com/vi/yhTHMOn4S1Q/mqdefault.jpg)
I never normally leave public comments, but you sir, must be congratulated! I can't tell you the amount of hours we spent trying to solve this. You made it so simple. Thank you. 🙏
So happy to hear that. Thank you
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
@@PrestigeOfficeSolutions😅
1 year later and this is still the fix. Thank you so much.
Glad I could help
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
You are a gentleman & a scholar! Thank you very much for this tutorial video!! I was damn near pulling my hair out trying to get a gmail account to work on my 3 bizhubs.
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
I can't express how much I appreciate this step by step tutorial. I was able to set up our konica machine for scan to email very easily following your video. I was further able to get all techy with our DSX phone system (2011 era) and get our voicemail forward to emails back up and working properly. The valuable information regarding the third party connections in our google account was the piece that had been missing. Even the technician that installed our system years ago came out almost a year ago wasn't able to get it working. Today I was determined to get my geeky techy juices flowing and viola.... it is now working properly! Thank You! Thank You! Thank You!
Thank you for the kind words.
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Awesome Video - life saver March 2024 - only thing I will add is the App Passwords option is now at bottom of page AFTER you choose 2-step verification option. Glad I saw this.
yeah, google constantly makes changes to their layout...Glad it helped!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Still working in February of 2024! What a life saver! Thank you!
Great to hear!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Congrats ! You are the only one who managed to set this f*****g email settings. Thanks.
Great
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Legend! This has had me stumped for some time... but now I'm scanning again from my C220... thanks mate!
Any time!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thank you very much for the clear presentation ! You helped me a lot with the installation ! It works thanks to you. Have a nice day !
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
I LOVE you. I missed the dns. That was the problem. Today i got something to work that I have been struggling with for so long!!
Glad I could help!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Mr. thank you very for your help, I followed these steps, and the magic was done!
Glad it helped!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Made my day! Deserves way more subs! Just letting you know they changed the way you find the option to generated an app password, it took me almost 10 minutes to find it.
yes i know. they do it on purpose.....Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
I remember the last time it tried it didn't work, could be due to my Sketchy Google account back then, will try again tomorrow and see if it works since this is a new account. It should since my C224 is running the latest software version 7. The only thing I miss is that Kyocera gives you a little "test" button on their web interface, sad it's not on Konica's, would be useful.
good luck!
Finally got the email/scan working - excellent video thanks
Great
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thank you so much, I tried a lot before without feasibility, but now I did it
good to hear.
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
You saved my life! Truly A Great Added Value, Thank you.
Glad it helped!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thanks a lot, you made my day also. Very well explained, problem solved.
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thank you!
This worked perfectly. You’re a legend…
Glad it helped
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Yep Still the Fix - Thanks for the Video..
Glad to help
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Absolute ROCKSTAR!!!! Thank you!
Nice!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
This helped me immensely. Thank you so much!
Glad it helped!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thankyou very much. It has been very helpful.
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Thank you thank you thank you! You're a gem
You're welcome!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
Amigo muchas gracias, me salvaste la vida, saludos desde México
Gracias
Do you know the fix for an error code 553?
Worked great, thank you!
You're welcome!
Could I ask for your assistance in providing a google review for our company?
g.page/prestigeofficesolutions/review?gm
Will be greatly appreciated!
You are a KING. Thank you.
You're welcome!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Bro... YOU ARE THE MAN!!
Glad to help
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thank you. Saved me a bunch of time.
Glad it helped
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Everything works very good. Thank you mate!
You're welcome!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
How can I kiss your hands? OMG thank you man!
How about just leaving us a great review on google?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
it does not work.
Thanks man you save my time.
Happy to help
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
so my wife destroyed my computer that had the ability to connect to our old office server.. well thanks to you.. i can throw the server away and that old piece of junk away. Who needs a hard drive!
great to hear.
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Dude you rock man!!! Thank you so so much!!!!!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
I would love to know why I cannot find App-passwords here on my page?
Lo máximo estimado, saludos desde Perú
Gracias!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Thank you very much. You made my day.
Glad to hear that!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
very helpful and ur good!!! thanks a lot
Glad it helped!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
It does still work!
thankss!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
I follow step by step you video for my ineo454e but still have "error connexion server" ☹
Thank you so much !!
Thank you sir for the teaching, I am about to set one up, does it work with office 365 as well?
It should if you have all the correct settings according to office 365.
set up our bizhubs with this info--thanks! we also have an accuriopress c3080--running into issues there however with these steps. any suggestions?
not sure. Most accuriopress owners don't use this type of machine for scanning to email and i personally never set one up either.....firmware related is my first guess.
hey do you know how email rx work? I would like to send an email to the printer to print them out.
most people just open the emails and print the ones they want just like printing any regular job.
This worked great. One question. The email received has a subject as "Message from ......" and has the name of the printer along with a company name. Where can I update this default email subject line?
the email has to show the name of the email its coming from. that is why you should designate a email address that can be used for everyone who receives it.
@@PrestigeOfficeSolutions of course, the email address is not the question. The email received has the address expected, but also a generic subject line. I was wondering if the subject line can be customized.
@@PCsetupHelps look under System Settings and try changing the admin name. keep the working email the same
@@PCsetupHelps Hey, you can likely change the subject and text under the "store address" tab
to do this
1. log into the web console
2. open the "store address" tab
3. click on edit next to any email adress in the adress book
4.select subject and edit the first entry confirm by pressing OK
5. Repeat for text
for the device name and registration that can be changed under System settings > Machine Setting
Thanks a lot! However, I get a server communication error. Firewalls are off. Any ideas?
Got it to work with my personal gmail credentials. The corporate gmail credentials didn't work. Also I set it to use SMTP over SSL. TLS simply didn't work.
at this point it can be hundreds of different reasons....i would need to be hands on to troubleshoot. sorry!
not sure why the corp didn't work. you may need to set it up the old fashion way with a corp account which is using your email address and password for authentication.....don't know for sure
does this work the same method for an outlook account instead of gmail?
same set up as far as the konica web page but you need to make sure which port outlook uses as well as security settings. I find gmail being the most solid of them all. good luck
Do you know how to bulk import email addresses? Konica says to use the LDAP but we can't use that as the end-users say "it's too many buttons"
import from where?
Thanks for the great video! I still have an error message "Forward TX error". Any idea what this could be? Could it be an network issue or an authentication issue? (Konica Minolta BizHub C284)
most likely the firmware. its an old machine and I'm not sure they are making anymore firmware updates avail and also not sure the last firmware update made will fix the issue. Regardless, you will need to have a authorized Konica Minolta service provider come out and update the firmware.
Thanks man
You're welcome!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
Good day Sir. Please i have been trying so so hard to use my scan to email. I followed all the guidelines you mentioned in the video but not yet working. I used the two different port number 587 and 465 but It keeps giving me Error Deletion in my Job History. Is there something else i need to do? I await your reply. Thank you sir.
at this point it can be many different reasons why its not working from copier firmware, firewalls, and the list goes on......i suggest contacting a IT tech to come out onsite to further troubleshoot. i recommend starting with an authorized KM dealer this way if its firmware related they can proceed with update.
@@PrestigeOfficeSolutions Okay thank you Sir. I will do as you say. My challenge is that reputable and sincere Konica Engineers are scarce in my country (Nigeria) but I hope to get a solution to this one day because I so much love the scan to Email feature. It saves time, big time.
Thank you once again for your input.
On my account it says that setting for app Passwords is no longer available
not sure. never seen that message before.
what type of gmail account do you have? Personal or organization? if organization try using a personal. You'll only be using the out going feature of it. no big deal.
Yep...there is no "App Passwords" option as of July 2024?
i cant get this to work on my c220 is it to old?
Most likely because your firmware isn't allowing it. Updated to the latest firmware and try again. I know to stop making firmware a while ago so I'm not sure if you have the latest or not. If you do have the latest from work, it's time to jump on our website and look for a replacement machine
Great !!!
Could I ask for your assistance in providing a google review for our company?
Please see the link below.
g.page/prestigeofficesolutions/review?gm
Both a Star Rating and a Comment would be greatly appreciated!
I cant type password. Checkbox and input are not available
not sure why its missing on your machine. First thought that comes to mind is updating the firmware on your machine. Unless you have access to the firmware you will need to have a authorized dealer do that for you