The same thing is happening to my black pillow tabby 26 as well. I used a wet wipe and the coach cleaner solution and the colour was coming off on the wipe, it looked like ink was on the wipe! It was in the same spot as yours and on the top flap too. I thought it was me and I spilled something and did not notice. But theres no way that happened because I'm so gentle with my bags ESPECIALLY the pillow tabby's. Now I know it was not it was definitely not me, and it's a production defect. Thank you for this video!
I honestly have no clue!! But i dont think the brand will offer any services.. but luckily there are many spa and repair services opened up in India!! So it should be fine!!
The same thing is happening to my black pillow tabby 26 as well. I used a wet wipe and the coach cleaner solution and the colour was coming off on the wipe, it looked like ink was on the wipe! It was in the same spot as yours and on the top flap too. I thought it was me and I spilled something and did not notice. But theres no way that happened because I'm so gentle with my bags ESPECIALLY the pillow tabby's. Now I know it was not it was definitely not me, and it's a production defect. Thank you for this video!
I guess its a faulty batch issue then!! Glad i could help.
Till how many days we can do an exchange like this?
If the defect is genuine from their end, i guess anytime
What if we order coach bag from ajio or any other online site?
I honestly have no clue!! But i dont think the brand will offer any services.. but luckily there are many spa and repair services opened up in India!! So it should be fine!!
Hi, how much you got this bag for?
Around 35k
@@swatiluxelove thanks
It looks like a bag that was stored near sun exposure.
But it wasn’t!
😢