I'm so glad I found your video I was unboxing mine and I thought it might have gotten broken and shipping because I heard a rattle inside of it but in your video when you're cleaning the front of the oven I can hear that same rattle so I know it suppose to do that. Thank you so much for not having music covering that sound so I know that there's nothing wrong with the . Thank you so much for not having music covering that sound so I know that there's nothing wrong with the machine I bought.
Thank you for watching.....I do love the steam cleaner ... especially for the floor .... but I think there are more convenient steamers that are designed to do the hand-held tasks....but I think my husband will not be happy if I get another 'toy.' I appreciate you .....
Thank you for watching. I do love it to clean my floors ... but the detachment --- not so much. I think it would be better to have an independent hand held cleaner. Holding the detachment is rather tiring ....
Very helpful ,,I used mine on my outbid doors I have 3 Big dogs breathing,slobbering on them omg there spotless amazing job..thanks for sharing very helpful video
Good Afternoon I’m considering purchasing this steam cleaner today, because it’s on sale for less than 60.00. Everyone is complaining that it leaks. Are you having a leakage problem?. Thank you
Honestly .... I would not purchase this if I knew what I know now !!! The hand held part is very annoying and uncomfortable to hold in its proper position. If you are really wanting a steamer that you are using for the handheld part ... buy a small on that does just that. But ..... this is a very good steam cleaner for my tile floors !!! Thanks for watching
Thank you very much for the video very methodical and informative really helps one get prepared because some of those loud sounds would have been very shocking to hear for the first time good work in explaining the process and how well it works
Thank you for watching and commenting !!! I was initially disappointed when I heard that loud noise. I do not like unnecessary noise !!!! But it turned out good. I really do like the way it cleans the floor .....
@@AnnRicci very good if you ever have time to let me know what attachment is most practical for each part of the house let me know I kind of get the idea that the carpet sweeper is for the carpet but I still want to figure out basically if there's a best attachment for the shower stall and for the toilet seat in and out and for the sofa because what I'm thinking is that whatever I'm using for the inside of the toilet I don't know if it'd be recommended to use it for anything else like maybe that should be exclusive just for that maybe keep it in a ziplock bag and then use the other attachment for the outside of toilet perhaps it was just a thought
I just used it to clean my kitchen floor. I was done before the tank was empty. It usually takes me about an hour to do the floor by hand ... less than 12 minted with this steamer. When I noticed a spot on the floor I let the steamer stay in place for a moment .... and it removed the spot ......
I have a Pur Steam ThermaPro211. The water in the canister leaks out. What do I need do to fix this problem. I am very frustrated. Where is the contact information for this product?
I have the manual that came with the PurSteam. I do not have a problem with the water leaking out of the canister. To fix....try to see where the water is seeping out of. There are glues that can seal up holes//leaking spots. My manual says there is a 2-year limited warranty: This product is warranted to be free from defects in material and workmanship under normal use and service for 2 years from the date of the original purchase withg receipt. The manufacturer's obligation shall be limited to repairing or replacing any part of the product that is defective. Such warranty sahll not apply to damages resulting from accidents, abuse or misuse. There is a toll free number: 855-530-6800 and you can email them at suppport@pursteam.us. Personally, I only use it to clean my kitchen and bathroom tile floors. I find it very annoying to try to use it as a hand held steamer ..... I have always said that todays product are made to break and we are lucky if we get over 3 years of use out of them. Good Luck. Their website is: www.pursteam.us
I still use this mop as a floor cleaner .... but not as a handheld steamer. It is awkward to use as a hand held steamer so I asked for one this past Christmas and it is a pleasure to use. Thank you for your comment !! Annie Lou
When I use the floor handled part with the hand held in it, the steam appears to be coming out of the Grey swivel part too. Is this how it's supposed to be?
I am not really sure what you are referring to. I have not had a problem with steam coming out where it is not suppose to come out. I am not crazy about the hand held section. I am thinking of getting one that is independent of a big one. Do not want the small one to come as an attachment. Thanks for watching and happy to answer any more questions you may have. If you are crafty I hope you try out my art projects.
I hope you like it. I have had mine for a few years now and I have to say that I am still happy with it. It does all the right things. I have to tell you that I left it in one spot on my real old wood floor and it did make a white mark. I do not know if the newer floors react the same way. My house was built in the 40s ...... and I have the original floors. I like my steam cleaner for the tile floors. If you see a sopt just let the steamer hover over the spot for a moment or two ... it will loosen up the spot.....Happy Steam Cleaning ..... Annie Lou
The unit appears bulky and difficult to maneuver.. I think having a hose coming from the base unit keeping the water level at bay would make more sense working under the same principals as a vacuum cleaner. trying to get into tight spaces can also be challenging
You Are Right !!! I think I might end up getting a hand held one because even though it is wonderful to have a 2 in 1 unit .... the handheld part is difficult and annoying. But is is GREAT for the floors. Thank you for watching////even though I am 8 months late !!!!!
Thank you for watching and commenting on my video. I had to watch the video when you referred to 'diapers' ..... I thought I knew what you were talking about .... and I was right. When I was watching the video I saw that I did a really BAD thing which is to use the steamer on my kitchen drawers///cupboard. This is such a BIG no-no. The steam will make your finish tacky because it is heating up the surface. I could not figure out on youtube how to edit that in. It is almost 11 pm and I guess I am really to tired to research it. Also .... I got a new hand held steam cleaner for Christmas (it was on my Amazon wish list !!!) and I shall be doing a video on that and I did a video on my friend's hand held steam cleaner .... but I had to give that back to her ..... which is why I put it on my wish list. Happy New Year To You And Yours ..... and again .... thank you for watching.
Amazon has a few 9 in 1 steam mop I look into such as ( M Mistsince steam mop brand, Newbealer steam mop, Bissell and hoover steam mop . I read reviews on but everything has a 1 to 5 star review even if the product is good somebody is going to give it 1 star no matter what. Do you still recommend this one or do you suggest other companies sold by amazon sale? Reply back don't want to order if it no good. plus I need to steam my mattress.
I have a Pur Steam ThermaPro211. The water in the canister leaks out. What do I need do to fix this problem. I am very frustrated. Where is the contact information for this product?
I'm so glad I found your video I was unboxing mine and I thought it might have gotten broken and shipping because I heard a rattle inside of it but in your video when you're cleaning the front of the oven I can hear that same rattle so I know it suppose to do that. Thank you so much for not having music covering that sound so I know that there's nothing wrong with the . Thank you so much for not having music covering that sound so I know that there's nothing wrong with the machine I bought.
Thank you for watching.....I do love the steam cleaner ... especially for the floor .... but I think there are more convenient steamers that are designed to do the hand-held tasks....but I think my husband will not be happy if I get another 'toy.' I appreciate you .....
Ann, you could do another one by using the different attachments & how they work or not.
Thank you for the suggestion .... will do !!!
thank you so much for the video! Very helpful and thoughful. And Ann explains it really well. Good job!
Thank you for watching. I APPRECIATE YOU !!! Hope you enjoy watching more of my videos !!!!
I couldn't figure out why mine wouldn't turn on. I had to reset the outlet😄😄😄 Great review! Thank you Ann🤗
Thank you for watching. I do love it to clean my floors ... but the detachment --- not so much. I think it would be better to have an independent hand held cleaner. Holding the detachment is rather tiring ....
Very helpful ,,I used mine on my outbid doors I have 3 Big dogs breathing,slobbering on them omg there spotless amazing job..thanks for sharing very helpful video
Thank you for watching .... I appreciate you !!!!
Good Afternoon
I’m considering purchasing this steam cleaner today, because it’s on sale for less than 60.00.
Everyone is complaining that it leaks. Are you having a leakage problem?.
Thank you
this was super helpful in deciding bt this and a handheld, thank you!
Honestly .... I would not purchase this if I knew what I know now !!! The hand held part is very annoying and uncomfortable to hold in its proper position. If you are really wanting a steamer that you are using for the handheld part ... buy a small on that does just that. But ..... this is a very good steam cleaner for my tile floors !!! Thanks for watching
Thank you very much for the video very methodical and informative really helps one get prepared because some of those loud sounds would have been very shocking to hear for the first time good work in explaining the process and how well it works
Thank you for watching and commenting !!! I was initially disappointed when I heard that loud noise. I do not like unnecessary noise !!!! But it turned out good. I really do like the way it cleans the floor .....
@@AnnRicci very good if you ever have time to let me know what attachment is most practical for each part of the house let me know I kind of get the idea that the carpet sweeper is for the carpet but I still want to figure out basically if there's a best attachment for the shower stall and for the toilet seat in and out and for the sofa because what I'm thinking is that whatever I'm using for the inside of the toilet I don't know if it'd be recommended to use it for anything else like maybe that should be exclusive just for that maybe keep it in a ziplock bag and then use the other attachment for the outside of toilet perhaps it was just a thought
I got the same one and just used mine for the first time, but I wasn't holding it right! Now I know to keep it tilted downward a bit. Very helpful!
I just used it to clean my kitchen floor. I was done before the tank was empty. It usually takes me about an hour to do the floor by hand ... less than 12 minted with this steamer. When I noticed a spot on the floor I let the steamer stay in place for a moment .... and it removed the spot ......
Thankyou for watching....I really do like the way cleans the floor ...
Helpful video, thanks!
Thank you watching. I appreciate you ... sorry about being 4 months late ....
I have a Pur Steam ThermaPro211. The water in the canister leaks out. What do I need do to fix this problem. I am very frustrated. Where is the contact information for this product?
I have the manual that came with the PurSteam. I do not have a problem with the water leaking out of the canister. To fix....try to see where the water is seeping out of. There are glues that can seal up holes//leaking spots. My manual says there is a 2-year limited warranty: This product is warranted to be free from defects in material and workmanship under normal use and service for 2 years from the date of the original purchase withg receipt. The manufacturer's obligation shall be limited to repairing or replacing any part of the product that is defective. Such warranty sahll not apply to damages resulting from accidents, abuse or misuse. There is a toll free number: 855-530-6800 and you can email them at suppport@pursteam.us.
Personally, I only use it to clean my kitchen and bathroom tile floors. I find it very annoying to try to use it as a hand held steamer .....
I have always said that todays product are made to break and we are lucky if we get over 3 years of use out of them. Good Luck. Their website is: www.pursteam.us
Looks like this video was posted three years ago. What do you think of the mop now after using it that long?
I still use this mop as a floor cleaner .... but not as a handheld steamer. It is awkward to use as a hand held steamer so I asked for one this past Christmas and it is a pleasure to use. Thank you for your comment !! Annie Lou
@@AnnRicci Good to know, thanks!
When I use the floor handled part with the hand held in it, the steam appears to be coming out of the Grey swivel part too. Is this how it's supposed to be?
I am not really sure what you are referring to. I have not had a problem with steam coming out where it is not suppose to come out. I am not crazy about the hand held section. I am thinking of getting one that is independent of a big one. Do not want the small one to come as an attachment. Thanks for watching and happy to answer any more questions you may have. If you are crafty I hope you try out my art projects.
@@AnnRicci 👍 Thanks, and I will take a look at your crafts!
Great review!
Thank You !!!!
Thank you 🎉🎉😊
I just ordered this
I hope you like it. I have had mine for a few years now and I have to say that I am still happy with it.
It does all the right things. I have to tell you that I left it in one spot on my real old wood floor and it did make a white mark. I do not know if the newer floors react the same way. My house was built in the 40s ...... and I have the original floors. I like my steam cleaner for the tile floors. If you see a sopt just let the steamer hover over the spot for a moment or two ... it will loosen up the spot.....Happy Steam Cleaning ..... Annie Lou
The unit appears bulky and difficult to maneuver.. I think having a hose coming from the base unit keeping the water level at bay would make more sense working under the same principals as a vacuum cleaner. trying to get into tight spaces can also be challenging
You Are Right !!! I think I might end up getting a hand held one because even though it is wonderful to have a 2 in 1 unit .... the handheld part is difficult and annoying. But is is GREAT for the floors. Thank you for watching////even though I am 8 months late !!!!!
Hi Ann,
I AGREE about the diapers.
Thank you for watching and commenting on my video. I had to watch the video when you referred to 'diapers' ..... I thought I knew what you were talking about .... and I was right. When I was watching the video I saw that I did a really BAD thing which is to use the steamer on my kitchen drawers///cupboard. This is such a BIG no-no. The steam will make your finish tacky because it is heating up the surface. I could not figure out on youtube how to edit that in. It is almost 11 pm and I guess I am really to tired to research it. Also .... I got a new hand held steam cleaner for Christmas (it was on my Amazon wish list !!!) and I shall be doing a video on that and I did a video on my friend's hand held steam cleaner .... but I had to give that back to her ..... which is why I put it on my wish list. Happy New Year To You And Yours ..... and again .... thank you for watching.
thanks for this!!
really, this was a huge help!! great channel :)
Amazon has a few 9 in 1 steam mop I look into such as ( M Mistsince steam mop brand, Newbealer steam mop, Bissell and hoover steam mop . I read reviews on but everything has a 1 to 5 star review even if the product is good somebody is going to give it 1 star no matter what. Do you still recommend this one or do you suggest other companies sold by amazon sale? Reply back don't want to order if it no good. plus I need to steam my mattress.
lol
Not a good video at all!!! Mostly folks get these type of things for the biggest clean up areas.. floors!! I saw no floor cleaning demonstration1!!
I have a Pur Steam ThermaPro211. The water in the canister leaks out. What do I need do to fix this problem. I am very frustrated. Where is the contact information for this product?