How I Almost Went to Prison for Running a Moving Business
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- Опубликовано: 9 июн 2024
- Would you ever think that you could go to prison for running a moving business? Neither did I, but it was a reality that I was recently faced with. I want to share with you the story of how I almost went to prison for running my moving business.
After 10 years of owning and operating multiple nationwide local and long distance moving and storage companies, I decided to open a moving broker division. At the time I already had a call center set up to handle the sales for all my locations. I sold my long distance fleet and started brokering out my interstate shipments.
Running a broker business had a whole new set of challenges that were completely different than running my own long distance moves with my own trucks. It took about a year to get new processes and standard operating procedures ironed out for the brokerage business.
Then one day I received a call from my office manager telling me that the FBI was at my office with a search warrant. That was the day I learned about an active investigation on my company that went on for four years. In the video on this page, I explain exactly how everything happened and what the outcome was. Make sure to watch the video.
There is currently an active federal investigation happening on moving companies called “Operation Boxed Up”.
USDOT Press Release on Louis Massaro can be found at: www.louismassaro.com/prison-ru...
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Learn the strategies I used to start, build and grow a multi-million dollar moving empire… Download your FREE copy of: 10 Rules of a Profitable Moving Company. Go to www.LouisMassaro.com
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ABOUT LOUIS
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I’m Louis Massaro, author of 10 Rules of a Profitable Moving Company and founder of Moving Mastery, a mentoring, coaching, and education company dedicated to helping entrepreneurs in the moving industry increase profits by implementing proven strategies in marketing, sales, and operations.
I help entrepreneurs and business owners unlock their company’s full potential so that they can not only make more money but live a more balanced, fun and fulfilling life.
When I opened my first moving company in 2000, I was a 19-year-old kid that started by placing an ad in the yellow pages and renting a couple of trucks. At first, my office was the parking lot of the truck rental yard where I dispatched the crews out of my car. I was struggling to operate on a shoestring budget and maxed out credit cards. It was not a professional set up. When drivers and helpers came for an interview they thought it was a joke.
Although it wasn’t an easy start, every obstacle and setback were opportunities to learn. It took me a few years of making a ton of mistakes and constantly saying to myself “there’s got to be a better way to do this” before I really developed a solid process and system.
I finally mastered a system for running a very profitable moving & storage company, while also discovering how to have balance in my life and not work crazy hours. I took that system and started opening up several offices in cities throughout the US where we sold over $20 Million per year in moves.
I’ve also taught and continue to teach my system to others. My students have gone on to build their own multi-million dollar moving companies. They continue to thrive and profit while they are able to spend more time with family and doing the things they love in life.
I’m blessed to have had some tremendous success in the moving industry, building a nationwide company from scratch that provided a great service to tens of thousands customers each year. After 16 years in business, I’m fortunate to be able to have sold my companies and enjoy the fruits of my labor.
Unfortunately, I’ve also experienced some major setbacks due to my poor decision to open a moving broker division for a brief period of time. I hope to be able to use my experience of becoming a moving broker, and the legal trouble that it caused me to help companies make wiser choices when it comes to outsourcing moves.
I’m passionate about helping entrepreneurs avoid unnecessary struggles and stresses while becoming more profitable in their business and happier in their lives! I hope that the free information on this site provides you with great value and look forward to meeting you some day.
Meet me at LouisMassaro.com
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23 out of 24000 customers,don't you wish the government ran it self even close to that good
the state attorney should be investigated for abuse of power.
This is crazy to hear what happened, I remember talking to several of my moving clients who worked with you guys and hearing bits and pieces of this story. Crazy to hear you put it all together. props for taking responsibility and cleaning up your side of the street.
Sold. Priceless experience. Real talk. Thanks for sharing.
Great work
Thank you brother. I really appreciate the way you doing it. One love.
This incredible information, thank youuuuu soooooo much for doing this video.
Congatulations for your channel, you are a great person.
well done. I admire your commitment to transparency. The value you provide is obvious.
Thanks!
@@LouisMassarothank you so much for that please let me when you have a summit in Charlotte NC
Thanks for your honesty !
Thanks, i haven't started yet, but i plan to, that was helpful, Terry,
This is why we stay small and local, things can still happen though.. but, it’s a little more manageable and we think the public like to deal with one person and know that when they call, they’ll actually speak to the person ‘in charge’. Yup, a lot of responsibility doing business. I do appreciate all your tips and that you’re sharing your experience! Thank you!
Thank you for this ✨
Thanks for watching :)
Mr messaro can you make a video on quoting long distance moves? I have done locals for awhile now but long distance is definitely trickier
You're the man
Thank you...
Much respect
I appreciate your honesty. You don't find that much now a days. My husband and I made mistakes when we first started our moving company and we gave up! We've been led to start again but this time using our mistakes as lessons and making this time count. We don't have much to get started but we're sacrificing it all again to make sure this works for our kids! Thank you!
We all make mistakes but I’m glad to see you learned from them and are going to make it happen this time! I hope my videos help you along the way. I wish you much success! 👊
You had a good idea and it's was saposto be good for everyone.something like that requires trusting your partners to keep there end Covered . Real trustworthy people with integrity are out there when found is a good thing. I respect your sharing and truthfulness thanks for your good advice . I hope everything goes well with your moving forward lol I'm sure it will. I like real people 1 Love ✌
Thanks, I appreciate that. You're welcome for the advice.
Restaurants everywhere need to take notes of this also.
who they hire as employees.
Your a solid guy! RESPECT!
Thank you!
I appreciate your honesty about it tho...
Thank you
Respect.......
How is this illegal? It sounds like subcontracting to me. Which happens 24/7.
Respected sir i am in uae dubai but unable to get leads in the market.Many service provider companies give lead agaist money 40 dirm per lead
Hello, thanks for sharing your experience, I would to ask how can I book 20-40 moves a month
Check out this free training series I put together. This will show you how to consistently book more moves! members.louismassaro.com/p/moving-sales-machine-download
I can show you for free. Shoot me a text 719-217-5982
Was the salesperson who booked the job for the prosecutor held liable in any way?
Hello.
Thank you for the video.
I use to own a Truckin company and I lost it last year.
I am interested in going into local or long distance moving.
But I will like to know how to get loads and all the necessary information that can help me get started successfully.
Hey Michael, check out the rest of my videos or go to www.louismassaro.com for a ton of free advice on running a successful moving business.
Why you lost your trucking company?
so what was the fraudulent activity?
My mother was robbed by brokers, she was reassured that they were her movers, in fact they were brokers or in transition. It's a MESS, they have changed their name and are gone but somehow the credit card company talked to them during dispute. These things are a nightmare, when you take people's entire lives into a truck you need to pay attention to what you are doing
I’m sorry to hear about what happened to your mom
@@LouisMassaro Thank you for that. My poor mom, robbed of 3200.00 by United Relocation aka Silver Star Moving Group. No on site estimate, just spying her Scottsdale condo on Zillow when they increased her "deposit" which was really a broker fee. Then they changed their business name and blocked her calls!!! I have a stack thick as a bible of complaints for them. By the time I chew these bastards up they will be sitting in prison
All she was doing was going online one day to start comparing race and they had her roped in and committed in an absolutely non-refundable broker fee this is Criminal and it needs to stop
Were you aware of the moving companies you outsourced your moves to?
What’s the name of this place
GOOD JOB LOUIS
how do i enroll in your program?
Jennifer Esposito you can find information at www.louismassaro.com
lou what's up everything you said was the truth, i know ,i use to work for you ,you are and still a good man sorry about what happened
you brokered with some people that didn't have you or the company best interest at heart
and on top of that you was a very busy man .I'm glad your safe
stay bless
Everything happens for a reason. I don't want to see the same thing happen to someone else. Thanks for the kind words, hope you're doing great!
So... they were "defrauded" simply because you didn't tell them that you were just a broker?
And also because their price was increased by the carrier (not my company) when they showed up to perform the move. But yes, a broker must disclose to the customer they are a broker. At the time, we were a broker AND a mover as well. So there were pictures of our trucks on our site for our local moves which created confusion for the customers. We corrected the issue by creating a new website for our broker business, but it was too late. I'll shoot a video and put it up in the next few weeks with a more detailed explanation. I'll call it "Is brokering moves illegal?"
Always: 100 Percent of time you operate a business; operate 100 percent honest, and you will not encounter such problems.
you ain’t gonna book deals if you’re 100% honest is what u need to understand
these people could go w full service out of state movers like allied or mayflower and it runs them 10-25k based on move size. if you’re shopping for just price don’t expect good service
Hey there, can I run my moving company off of rental trucks? if so how does it work with moving insurance?
Yes you can run a moving comoany with rental trucks. The insurance requirements will depend on the state that you're in.
The rental place HAS insurance for cargo and trucks don't think we need D.O.T
@@dr.fell_ for rentals we don’t need DOT if its within the state
i wanna get leads which is Backbone of business
i am running moving company but unable to get leads ,can you help me now/
Sure! I'd be happy to help you! I have a list of different lead sources in my eBook "10 Rules of a Profitable Moving Company" You can get a copy for free at www.louismassaro.com/10rules/ That would be a great place to start. Good luck and much success to you!
hey man can you help my moving company im in nc
Sure! How can I help?
Louis Massaro hey im 20 years old, im about to get a truck and equipment soon. Im interested in starting a business (very small) i have the physical capability to lift, the cooperation that I would need to make certain moves happen. And i also have the business marketing and bossing capabilities. However I've never worked for a moving company and i dont know what is entailed. Such as do you charge to pack things for people? Or do you just transport things from one place to the next?
So my question is what would you suggest me to do to gain the experience? Find a moving company and work for them? Or take on some jobs and learn through experience?
Here are two options... go work for a moving company and get an understanding of how things work. Even if it is for a few months it will help you understand the fundamentals. OR hire two experienced movers to work for you and have them train you on how to move furniture. Then you can call moving companies in your area to see how they are charging for different services. After that, you just have to know that you are going to make mistakes along the way. That's ok, just make sure you learn each time by asking yourself "how can I prevent that from happening again?" or "how can we this better?" I started my first moving company at your age, just take it one step at a time. If you need help feel free to email me louis@louismassaro.com. I wish you much success!
Louis Massaro hi I live on an island that basically has no moving company. People would just pay someone with a truck to help them move. Is it a good idea to start a moving company?
🙏🙏🙏
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It sounds like you should not have plead guilty.
😁 SOUNDS LIKE YOUR SUBCONTRACTORS PICKED THE WRONG PERSON FOR PRICE CHANGE .😁
Thank you