Hello there, apologies for the delayed response. You should place the BIN file directly in the root directory of the SD card. For any additional questions, please do not hesitate to contact Insta360 Support via the official website or app. Alternatively, you can also reach out by sending an email directly to service@insta360.com. Thank you for your understanding.
@insta360 hello sir. I tried this tutorial. It's not working. I slot in my SD card, with the firmware upgrade inside. I switched on the camera, and it doesn't do update instead it goes to menu
Do you have to delete the update bin file after upgrading or should you leave it there? And also, should you leave the pro-suc file or should it be deleted? Thank you.
Hi Jugoslav, the bin file will be gone after a successful firmware upgrade. Please check if your firmware has been upgraded to the latest version. And please keep the pro-suc file in the SD card, it stores memory card write speed data. If deleted, the camera will have to run the speed test again. :)
Exact link to the bin file online?
Which folder on SD card do we drop BIN file into?
Hello there, apologies for the delayed response. You should place the BIN file directly in the root directory of the SD card.
For any additional questions, please do not hesitate to contact Insta360 Support via the official website or app. Alternatively, you can also reach out by sending an email directly to service@insta360.com. Thank you for your understanding.
@insta360 hello sir. I tried this tutorial. It's not working. I slot in my SD card, with the firmware upgrade inside. I switched on the camera, and it doesn't do update instead it goes to menu
Hi there, please feel free to reach our tech support team via service@insta360.com for further assistance. Thank you!
Do you have to delete the update bin file after upgrading or should you leave it there? And also, should you leave the pro-suc file or should it be deleted? Thank you.
Hi Jugoslav, the bin file will be gone after a successful firmware upgrade. Please check if your firmware has been upgraded to the latest version. And please keep the pro-suc file in the SD card, it stores memory card write speed data. If deleted, the camera will have to run the speed test again. :)