How To Fix A HP With A Hard Drive Not Installed Or No Hard Drive Detected Error Message
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- Опубликовано: 15 июл 2024
- A boot problem that prevents you from accessing your desktop can be very infuriating but most of the time is relatively easy to fix.
Our HP Certified Repair Technician takes you through the steps a Repair Technician would use to diagnose this problem. So save yourself some money watch our video and be your own Computer Technician. Feel free to ask any questions!!
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Хобби
After watching several videos, your tutorial finally solved my problem, that's this wonderful explanation, your video should have been ranked first to save a lot of people the stress of further searching. Kudos
Thank you for a video that actually helps! Reseating the hard drive ribbons worked!! Thanks again!
Glad to hear it!!
Thank you so much!! Your video was the only video that acc help me and solved my problem!! Saved me so much money for not having to get it checked :))
You're welcome!!
You're a life saver.... Thank you so much
You're welcome!
Thank you so much for this amazing steps. I just discovered it was my hard driver that wasn't connected properly.
Happy we could help:)
@@EggheadFixers legacy doesnt work for me
@@enzogamingezoplus ok then you can move to the next step in the video. What happens when you run the diagnostic?
Thank you so much!!!
You're so welcome!!
Thank you I removed my hard drive and put it back and it worked
Good to hear!
Very helpful!!!!
Thanks!
thanks for the video
you're welcome
Thank you.
You're welcome!
Fantastic! I was about to throw my computer away and buy a new one. You saved me lots of money! ❤
Glad to hear it!!
Thanks
Welcome
THANK YOOOUUUUU!!!!!!!!
YOU'RE WELCOME!!!!!!
Does it work my pc has been broking for 2 months
@@darkvines8859 What problem are you having with your PC?
Hi, I have changed enabled legacy and vice versa but I keep getting the same message every other day. When the setting is it Legacy it passes the PC diagnostic test and works but every couple of days I get the same no 0S message.Any recommendations on what to try next?
Could be an error with the operating system. YI would try installing a fresh version of Windows. Here is a video on how to do that:
ruclips.net/video/OnLfBtPcV5Q/видео.html
You can skip the part of the video on replacing a hard drive.
Bad advice. Don't change secure boot to disabled from enabled. If you do, then bitlocker kicks in and you will have to have a password to proceed or to disable bitlocker. If you don't have that special password or you cannot (or do not know how to) disable bitlocker, then you will need to reenable secure boot (just wasting time). In the end, I fidgeted with several repair options to know apparent avail and then restarted the computer when a windows 10 update went through and amazingly the computer worked with the hard drive not detected. This is the second time in one year I experienced a supposed hard drive "failure." This laptop is less than one year old. I have a rescue flash disk but it was not detected; rescue flash disk, however, was not needed in the end. However, I am afraid to turn off or restart this HP Envy-13-aq1013dx W10 machine now for fear that I will get another false hard drive failure message. I would recommend not buying this HP model and, personally, I would think twice before buying any other HP laptop.
What happens when you run the HP diagnostic? Does your hard drive pass?
hi my hp notebook 14 does not detect the hard drive no matter which os boot. but this happened because i accidently shut it down while it was erasing the hdd but i was wondering what i could do? (and when i do diagnostic check it said smart dst isn't installed )
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
Nice video... but can I please ask, do you loose your local files? If yes, hw do you retrieve it?. Thank you.
You will if you reinstall Windows or do a factory reset.
Hi! I have this problem, but the laptop (spectre 360) works sometimes and sometimes not (I often get a blue screen the the hard drive missing error). A few restarts fixes it for a while. Any ideas other than reinstalling windows (I have tried the other things (no HD issues when it can see it!)
It could be a poor connection. I would try unplugging the hard drive and then plugging it back in. Also in BIOS is the hard drive listed first in the boot order?
@@EggheadFixers thanks, will take it apart and take a look, I know the sdd is the 'pcie' internal type so not sure if it can be removed! On UEFI the order does not have the hdd but os boot manager first (and when I select it says there is not one) in legacy order notebook hdd is first (the problem occurs in legacy disabled or enabled).
@@ianm6606 Have you tried updating BIOS?
I have a hp 17-P121wm and mine sais " reboot and select proper boot device or insert boot media in selecte boot device and press a key". Can you help please?
What happens when you run the diagnostic? Does everything pass?
Hi, my HP Pavillion 15-cc laptop got the Boot Device message. I tried a lot of ideas from other RUclipsrs but they did not work. I also tried taking out my hard drive and replacing it with my other computer's hard drive and it still did not work. Do you think it could be the SATA ribbon connector thing that the hard drive plugs into? This whole thing happened when my battery went dead during an update. Afterward, it keeps showing the boot message. I tried the UEFI enable/disable and the legacy boot enable/disable. Any ideas?
Putting a hard drive in from the other computer might give you the same error if it has a different set up. You would have to install it and then reinstall the operating system. What happens when you run the diagnostic? Does it see the hard drive as being installed? Because if it still detects the hard drive then it's most likely not an issue with the cable or port.
Hey how much are new hard drives and btw my hard drives were fine a day ago but then I just got a error message saying boot device not found
It depends on if you how big a hard drive you want. For example a typical laptop hard drive that is 500GB is currently selling on Amazon for $27.45. Here is link to one:
amzn.to/3sVqGnw
So I've been booting in Legacy for about a month now. Every time I turn on my computer I have to re-enter f10, ensure Legacy is enabled, and wait a few minutes then save and reboot. Sometimes it works after 1 time, sometimes it works after 5.
What would be the next step for me? Is there any way to switch the hard drive out? I have an HP Spectre x360 13t Touch Laptop.
I'd like to have it boot normally but would settle for switching to Legacy at most once per startup. Any help would be greatly appreciated!
Seems like maybe your computer is forgetting the correct settings in BIOS. Is computer's battery keeping a charge? This could be a sign of a bad battery, CMOS battery or power cord. Also do you ever get a date and time error when you computer is starting up?
@@EggheadFixers My computer doesn't have any issue keeping a charge as far as I can tell. I can leave on and unplugged for quite awhile.
I've noticed the time is about an hour off sometimes. Is that what you mean?
@@Roboboy17 Yes sometimes when a CMOS battery is starting to fail it will do things like not keep the time and date or forget BIOS settings. Here is a video on a BIOS reset but in this video it will show what a CMOS battery is and how to replace it:
ruclips.net/video/m_bi52J7h3M/видео.html
Help me i have been in a constant loop of hard disk not detected, smart disk error and no boot system detected..
My HP laptop has been upgraded three months ago with an SSD from my old HDD and it showed great performance ... but then this happened for about 1 week already.. pls help me i also visited numerous youtube tutorials and none really resolve my issues,
I also opened the hardware of my laptop and checked the placement of my ssd, unplugged and plugged the connections but still same error ocuured .... I dont know what to do now, there are no repair services due loockdown and our deadlines are approaching huhhu...
Any kind of help is highly appreciated thank you!!
I have hp by2023cl I’m getting dst failed what kind hard drive would u recommend we seagate ??
Seagate is a good brand. I also really like Samsung.
Hi and thanks for the video. My HP laptop says “booth device not found” and “no harddrive installed. Please check that the power and data cables are connected properly”. Have tried the configuration-legace enabled/disabled and it’s not working. The problem occured yesterday after a pretty hard blow to the right side of the laptop close to the dvd/cd drive and the ssd area. I think it’s probably the ssd but could it be the dvd/cd drive too ? May I ask for your estimation on what probably causes the error ? Thanks in advance.
Ya it could be the drive is dead. Have you tried running the diagnostic like you see in the video? Because there is always a chance that it is a software problem.
@@EggheadFixers Wow 😃 fast reply. I tried, yes. It says “no harddrive installed…” and I unplugged and replugged the ssd as well. She says something else in that section of the video that I don’t really understand, sorry. But can it be the dvd/cd (probably not) ? And if I replace the ssd will I have to reinstall Windows 10 ? The laptop is from 2018 and I don’t think that it came with a windows disc 🤔 Thanks agsin
In the other video she uses a bootable usb to install Windows after replacing the hard drive. I don’t have one and I can’t access the laptop either to make a bootable one as shown in the additional video. 😊
@@JSJ1978 Yes when you install a new SSD then you will need to install Windows. Here is a video on how to make a bootable usb to install windows:
ruclips.net/video/jDymZvwpq0o/видео.html
and here is a video on how to install Windows:
ruclips.net/video/OnLfBtPcV5Q/видео.html
@@EggheadFixers Thank you very much!
I have a probook 645 g1 I had a hp ssd s700 it passed the memory but the smart and short read not installed it ask for the operation system but the window is stating no drive.. How can I fix this
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
I have the no hard drive I installed problem I reseated it and still same thing, may I know why this happened? I left my laptop on at night and i woke up to this problem?
If it failed the diagnostic and reseating it didn't work then it sounds like you may need a new hard drive. Sometimes when you put strain on the system like an update or being on for a long period of time then hardware that is may have been having problems dies the rest of the way. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers ooh thank you I didn't know that and it actually worked after I reseated it i changed the boot configuration and it worked! So thanks again!
Btw it still said no hard drive when I changed the boot configuration
@@MrMis1osm 😃Happy it worked !! That's awesome
The model I have is 15-af157na
Here is the HP Service Guide for you laptop: h10032.www1.hp.com/ctg/Manual/c04653881
It shows you how to take a part your laptop:)
hy , pleace notice me . do you know how to fix hard drive not installed 3fo , on hp probook 6470b?
You would use the method you see in this video to fix it. What happens when you run the diagnostic? Does everything pass?
What sized screwdriver do you need?
I believe this screwdriver is a PHO X 20. Here is the Amazon link to set of screwdriver we use in our videos:
amzn.to/3Ova0h7
Hi, my hp 15 won’t boot up since it can’t detect a hard drive, it’s ssd can I still remove it and plug it back in as it shows in the video?
Yes you can...What happens when you run the diagnostic? Does everything pass?
Help me i have been in a constant loop of hard disk not detected, smart disk error and no boot system detected..
My HP laptop has been upgraded three months ago with an SSD from my old HDD and it showed great performance ... but then this happened for about 1 week already.. pls help me i also visited numerous youtube tutorials and none really resolve my issues,
I also opened the hardware of my laptop and checked the placement of my ssd, unplugged and plugged the connections but still same error ocuured .... I dont know what to do now, there are no repair services due loockdown and our deadlines are approaching huhhu...
Any kind of help is highly appreciated thank you!!
Hi. I have faced same issue. I have HP Pavilion x360 14ba073tx.
Suddenly the SSD is not detected. I did all bios setting combinations and even reset the HP security codes, reset the default bios settings etc but in vain. I thought SSD is bad but it's working when connected through external case through USB. Interestingly, my earlier original HDD that came with laptop is also not detected.
Now in this case I see either cable issue or some motherboard. Am I right?
Does it say the HDD / SSD is not detected at start up or when you run the diagnostic? Because if it starts to boot and then says "Hard not detected" that does not necessarily a problem with the HDD or motherboard. It just means the computer can't find what it needs to boot. What happens when you run the diagnostic? Does the SSD pass?
Hi. did you fix the problem with your laptop? I have exactly the same issue.. I tried with more than 3 hard disk, but nothings happened. Please share your solution..
@@EggheadFixers you are right.. it used to show at the start up itself.. error code 03F.. HDD (SSD) not found.. I tried to connect to other laptop externally and it worked so deduced that my SSD or earlier HDD is not the issue.. then tried to connect it to same laptop but using external USB connector and it worked but couldn't install any OS into it.. by doing so I realised problem is neither with SSD nor with laptop motherboard.. else, it would have not worked for usb..
@@pddurango pls read above reply.. it's in continuation..
then the question remained why it is not working.. either SATA port on the motherboard is blown or the cable is.. but usually SATA port will not get blown unless there is physical damage due to blown parts near it.. reasons may be water/moisture seepage, high voltage etc. So I opened the laptop fully and checked using magnifying glass.. there was no damage.. had it been damaged I had alternate plan to use M.2 SATA port which is unoccupied as I was using 2.5 inch SSD in place of original SSHD which came with laptop.. But then this 1TB 2.5" SSD would have become idle and had to buy M.2 SSD.. then thought it's for around 120USD.. which is last option..
So, thought straight away buy cable which usually costs around 14-15USD on Amazon/e-bay.. but it was shipping from US & would have take 25 days to reach India.. so went ahead purchased from local store at 16-17 USD.. put it in place of earlier one but still was getting 03F code.. at one point thought its a waste of time & 17USD.. once again checked, shown same error.. but this time decided to use HP diagnostic & done quick check.. it was running.. it was a ray of hope.. so simply connected Windows startup media USB and straightaway started installation.. and viola.. my 2.5" SSD is detected by installer..!
Incase your SSD still does not gets detected at this stage then you can change the BIOS setting from legacy to UEFI or vice versa and then run HP diagnostic.. if quick test runs, your HDD/SSD is detected & go ahead with Installation..
I'm grateful to those who have put related videos.. though they were not the straight solutions, it gave some idea to what to look for.. finally learnt a lesson.. you should also do something.. everything can't be spoonfed.. ;)
@@nitingaikwad30 Where did you get the installation media? Also is the Hard drive set first in the boot order? In BIOS is it set to UEFI with Secure Boot On?
Mine says Smart check Not Installed and Short DST is not installed too but the thing is I do scan before 2 weeks ago after the laptop is broken and it says the Smart Check is Passed but The Short DST isn't passed but now both of them says Not Installed Is it really a bad sign?
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
@@EggheadFixers uh oh... That's kinda complex i can say, i'm still 15 and thus i dont know where the hard drive was AND i forgot the name the models of the laptop what i know is im using HP model. Anyway sorry i can't do it but i'll still watch your other videos tho ☺️
@@ginzan4622 no worries🙂👍
Plz upload dell problems
Here is is: ruclips.net/video/KzoncTIXYeY/видео.html
I have an older HPE-380T win 7 computer and a 1T seagate HD. This was an internal storage drive without an OS. It suddenly quit working. The Bios recognizes the drive but says capacity is 0. If I look in the boot sequence it’s not found, I can run the F9 diagnostic and the result is passed ✅. If I attempt to boot the computer with the primary drive and this storage drive installed it never gets past the windows initial boot screen. Disconnect the storage drive and it boots fine. The drive is spinning and no noise detected. Any ideas? I’ve got 1 wedding video on there I’d love to save.
Is the boot order set in the correct order? The primary hard drive with the OS needs to be set first in the boot order.
@@EggheadFixers yes the boot order is correct. My suspicion is that the drive is trying to initialize someway with the OS and just keeps searching. Side note, on my 2010 HP computer, there is no option to toggle the “legacy” setting in the BIOS that is shown in the demo.
@@EggheadFixers let me clarify also, that the drive does show in the BIOS, when I click it to see details it says capacity 0. however it’s not found if I look for it in the boot tab. But the intended primary drive is the only one found there.
Hp intel core 14 it says on the back and I’m stuck on the black screen saying “hard Drive check but I just opened it and I don’t even have a hard drive installed
Was it working before? Or did you buy it used? Sometimes people remove the the hard drive when they sell their computer used. Here is a video on how to install a hard drive and operating system :
ruclips.net/video/OnLfBtPcV5Q/видео.html
Hello every time I go to my system diagnostics it doesn’t give me the option to check for hard drive it just says memory test n storage test
It may not be giving the hard drive test because the hard drive has gone bad so it reads it as not being installed. Can you it as being there in BIOS?
Mine says no hard drive installed please check the power cables and data cables are corrected properly and I have a laptop
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
I got this HP 15-dy2132wm SN# 5CD130H9PJ
I had to remove it from S mode, so I could install other software, and put a bigger drive in it but can't get any of the drivers from HP, so I can see the NVMe drive even after I cloned the other dive to it and still stuck without seeing the drive and can get no help at all from HP
When you run the diagnostic does it see the drive? Where does it not see the drive?
@@EggheadFixers when I try to reinstall the OS with any of my creator, Windows, Rufus, balenaEtcher
I can see the drive in BIOS, and it shows an Intel RST 18.1.1.5201 RST VMD Driver
is there some way of copying that driver, so I can flash it on the new one during the installation of the new OS?
Hi can i get any data from it, if it doesn't work
You could try hooking your Hard Drive up to an External Hard Drive bay and see if you can pull the data off that way. Although if the Hard Drive is too dead then this option will not work.
I tried everything legacy mode window installation etc but nothing works for me is there any advice ?
Did everything pass when you ran the diagnostic? If everything did pass then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with the operating system. Here is a video on how to do that:
ruclips.net/video/OnLfBtPcV5Q/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Problem is resolved thank you
@@lovefordata8267 You're welcome
Hi, some water got on my laptop and it went blank. The laptop was off when this happened. After some hours it came back on but says no hard drive found, I performed the legacy enabled and entered the code but shows no booting device. Ran hard drive test and show no hard drive detected. Pls what should I do. I was thinking maybe the water damaged the hard drive but I can't say for certain. Pls help
Yes it sounds like the water damaged your hard drive. If your Hard Drive failed the diagnostic then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
I actually opened the system and cleaned the water and it's working fine now.
@@mustaphajay3569 excellent 👍
I’m on the Hp setup utility but when I go to advanced settings there are only 4 options:
Power-on options
BIOS Power-on
Bus options
Device options
I’m not quite sure what to do :(
If your BIOs is set up differently then you can proceed to the next step in the video. What happens when you run the diagnostic?
In the diagnostic test HP says that the hard disc may need to be replaced...??
Sounds like you need a new hard drive. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
I have an elitebook 6930p, I cannot get the SSD that I just installed to show. The settings are not easy to find on this version of the Bios, any hints?
Have you installed the operating system on it? It often will not show up in BIOS until after the operating system installation. You can manually add it before os installation but it's kind of difficult.
Its a direct clone of the mechanical hard drive. But the system fails to view it as a boot device. Even more weird, when I ran the disk scrubber it sees the drive but not as a boot device.
@@Mike-dj3zk huh that is strange. Have you tried installing a fresh version of an OS on there?
Disabling "Secure Boot" in BIOS got it to boot up. But the computer is super slow and doesn't seem to pull up much of anything.
Was able to run a web browser, but when I tried to open up computer menus things became unresponsive. Got into the ctrl+alt+del menu, but it wouldn't open anything up, so manually turned off computer.
Computer has SSD and have been using 30 months. What should I do next to get it usuable?
It sounds like maybe an operating system issue. I would try reinstalling or resetting it.
I followed your instructions and still got the same message. Should I just get a new one?? It's the second time in 30 days
Sorry to hear that:/ What happens when you run the diagnostic? Have you tried reinstalling the operating system?
My bios is totally different and mine doesn’t enable legacy boot and does not show legacy support plzz I need help
In that case you can skip to the next step in the video. What happens when you run the diagnostic?
Hp laptop. 3fo . Quick check and extensive check both are showing not installed plz help.
First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then it's most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
@@EggheadFixers I opened the laptop and did what you said. Still not working so i put the hdd in caddy. How can i check its working or not?
When i go to advanced settings, i have no option to start secure boot. What to do?
In that case you can skip to the next step in the video. What happens when you run the diagnostic? Does everything pass?
@@EggheadFixers When i run diagnostic it shows - HDD NOT installed. So it looks like i need new HDD then?
@@henryfordjr760 Sounds like you may need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
@@EggheadFixers Thanks for help. Think will use your video to download Windows an how to install it. And will let you know about progress
@@henryfordjr760 sounds good!
Thanks but will I lose my all data if I unplug and flug back
No unplugging your hard drive will not cause you to lose any data
My all in one won't do a disk check keeps saying that smart check is not installed. Can't get into bios or safe mode. Please help
Can you see the hard drive in BIOS?
@@EggheadFixers hi i just found out that the hard drive is dead. All my stuff is gone. Im so upset that i lost so many important things and will never get them back most likely :(
If none of this works, is my ssd drive dead? is there anyway to recover my files? I have a sata to usb cable and when I plug it onto my new laptop, it is still unrecognized... Is there any way to reformat it?
There are companies that can get the information off your hard drive once it is dead but it's pretty expensive. Did your hard drive fail the diagnostic?
@@EggheadFixers yes it failed.
@@renegadegl then unfortunately you will need to replace it. Here is a video on how to replace your hard drive and install an operating system:
Windows 10:
ruclips.net/video/TElCJDbKdKk/видео.html
Windows 11:
ruclips.net/video/mNN9ssGCxig/видео.html
Let me know how it goes:)
@@EggheadFixers Not the answer I was hoping for, but the one I was expecting. I already bought a new laptop, but was hoping to recoup some of the files from the old one. Thanks for replying.
@@renegadegl Ya I know what you mean. You're welcome
My computer does not have legacy anywhere on the options but every single tutorial says to find it
Ya some versions of BIOS do not have that option. So in that case you can skip to the next step in the video. What happens when you run the diagnostic?
The first step doesnt work for me to spam f10 please help
Sorry to hear that:( What happens when you run the diagnostic? Does everything pass?
👍🏼
👍👍
It just says F10...BIOS Setup Options in the corner
What part of the video are you trying?
my window 10 dell laptop was problem,, hard drive not installed
Sorry to hear that:( here is the Dell version of this video:
ruclips.net/video/KzoncTIXYeY/видео.html
@@EggheadFixers thanks. New subscribe from india
@@marimuthus3926 Awesome!! नमस्ते😃
I don't know how to get into my laptop to get to hard drive
You can look up a disassembly video for you model HP. Let me know if you have any more questions:)
Aww man I took mine out reinstalled
Still.gives the same message
Does that mean I have to get another hard drive
(I know other hard drives work I tried)
Does your hard drive passed the diagnostic? Also if you reinstalled Windows 10...Do you have set on UEFI with Secure Boot on in BIOS?
Diagnostic is not correct the hdd is beeping if it connected as internal or when I connected it externally I don’t know why it asked to boot or check hard disk ,Diagnostic should be smarter and say replace your hdd it is beeping ,smart check is saying not installed & also gst ,so is there any soft ware to diagnose and install it to my new ssd to check my hdd failure to repair or send it to technicians to get back my data files
You can clone your operating system if the hard drive is not too dead. Can you get any of your files off when the hard drive is hooked up externally?
I have a windows 8 error 301 no smart check installed and I need help
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
@@EggheadFixers I wish I had another hard drive I don’t tho
@@black._.assassin8607 ya you would have to order a new one
@@EggheadFixers probably
Bruh every time I press enable on legacy boot it says disable secure boot I do that and it keeps saying it and there’s no videos on how to fix it
You can skip the portion of the video if it's not working correctly. What happens when you run the diagnostic?
@@EggheadFixers Hi I have a hp pro book 4510s but there is no legacy, secure boot mode the Bios is different, any ideas please.
@@deanivan3951 In that case you can skip those steps and skip to the next steps in the video. What happens when you run the diagnostic?
@@EggheadFixers Yeah thanks found the problem . New hardrive ordered.
@@deanivan3951 Nice job troubleshooting👍🎉
Why is my bios not coming after do your tutorial 😔
For some models of HP you need to hit Esc on boot to enter BIOS.
With quick hard drive check it says....
Smart check, not installed
Short DST, not installed
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
There is no legacy option for my laptop
Then you can skip to the next step. What happens when you run the diagnostic?
What if I don’t have a hard drive in my computer
What model HP do you have? If you can not find a physical hard drive or solid drive then your drive may be integrated into your motherboard,
0:20 I am not getting this option what to do now?
You may have a different version of BIOS. In that case I would skip to the next step in the video. What happens when you run the diagnostic?
@@EggheadFixers idk what is diagnostic actually I am only 12 years and idk much about devices
@@zainabwaheed4945 It shows you how in the video.
@@EggheadFixers in the same video?
@@zainabwaheed4945 In this video above these comments
Hello
When I went and checked my hard drive/ssd not installed i have a hp stream but when starting up it goes through repair diagnostic then pops up
log file:D:\windows\System32\logfiles\srt\srttrail.txt
I would try this:
Use Command Prompt from Windows 10 Boot Options menu.
When Boot Options menu appears, you need to do the following:
1. Choose Troubleshoot > Advanced Options.
2. Select Command Prompt from list of options.
3. When Command Prompt appears, enter the following lines and press Enter after each line in order to run it:
bootrec.exe /rebuildbcd
bootrec.exe /fixmbr
bootrec.exe /fixboot
4. To perform these commands, you need to know drive letters for all your hard drive partitions. In Command Prompt you should enter the following (but remember to use the letters that match your hard drive partitions on your PC):
chkdsk /r c:
chkdsk /r d:
5. Restart your computer and check if the issue is resolved.
Let us know how it goes.
Version 1.8.0.0 - BIOS
Okay, good to know
I,ll try it .I,m using a brand new ssd and it still says it.aaarrrggh.thanx will try
Let us know how it goes:)
@@EggheadFixers It loaded windows files,then said “hardware issue” when I tried to boot up from fresh installed hard drive.thanx anyway.stay safe
@@Jack-fs2im Sorry to hear that:/
Hello In my laptop it's shows smart check not installed, I try to unplug the hard drive and recheck still it shows the same, f9, legacy support nothing is showing results...
Is there any way that can know that is really my hard drive is not working 😕😕😕😕
Or i have to buy one but my old files 😢😢😢😢
Unfortunately the only way to really tell is by trying to replace it. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/TElCJDbKdKk/видео.html
Let me know how it goes:)
My F10 button brought me to a InsydeH20 Setup Utility page so where would i go?
What you are looking for should be under the tab Boot or Security. If your version of BIOS doesn't have the options in the video then you can skip to the next step in the video.
No booting image
How do I fix this?
Same method as in this video. What happens when you run the diagnostic? Does everything pass?
@@EggheadFixers Yh pass
@@hillaryobatavwe3792 If all the hardware passed the diagnostic then the next step would be to try reinstalling the operating system. Usually this problem is caused by a problem with the operating system. Here is a video on how to do that:
ruclips.net/video/TElCJDbKdKk/видео.html
You can skip the part of the video about replacing your hard drive. Let me know if you have any more questions:)
Memory passes but it says no hard drive install
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
Help me i have been in a constant loop of hard disk not detected, smart disk error and no boot system detected..
My HP laptop has been upgraded three months ago with an SSD from my old HDD and it showed great performance ... but then this happened for about 1 week already.. pls help me i also visited numerous youtube tutorials and none really resolve my issues,
I also opened the hardware of my laptop and checked the placement of my ssd, unplugged and plugged the connections but still same error ocuured .... I dont know what to do now, there are no repair services due loockdown and our deadlines are approaching huhhu...
Any kind of help is highly appreciated thank you!!
So you put in the new drive, installed the operating system and now it has stopped working. Correct? Is the SSD set first in the boot order in BIOS? Also if it Windows 10 is it set on UEFI with Secure Boot On in BIOS?
How do I take my hard drive out? I have a HP 15 Pavilion and every time I try to run a diagnostic test, it says no hard drive found.
You can look up a disassembly video for model on HP. Also on HP.com/support you can look up the manual for your model HP which shows you how to take it apart piece by piece.
Nothing comes up when i press F10
With some models of HP you have to his Esc then f10
F10 dont work
With some models of HP you have to hit esc
I don't have a hard drive option only memory Option
Sorry to hear that☹ First I would try what we call reseating the hard drive which means unplugging it and then plugging it back in. Then rerun the diagnostic. If that does not work then its most likely that you need a new hard drive. Sometimes when a hard drive really dies the motherboard doesn't read it as being installed. Here is a video on how to replace your hard drive and install an operating system:
ruclips.net/video/OnLfBtPcV5Q/видео.html
Let me know how it goes:)
speak a little bit slower please
Yes that is good advice👍