Thank you for this video. The user guide instructions did a very poor job at explaining how to pair up with my phone. I wasted 2 days trying to troubleshoot my issues. I had convinced myself there was a problem with my phone or the sc2 app. I was going to take my phone to have it diagnosed, but after one last attempt to find self help resources on the internet, I was fortunate to find this video. Thank you, thank you, thank you!
100% agree. I had the same problem. Luckily I found a short video in RUclips from Schubert Poland, in Polish, of course, doing the pairing and it's super easy once you know that you have to continue pressing the pairing key after listening the first message after the first 5 seconds. And not stop pressing it at listen the message at the 5 seconds
If you charge the unit fully then don't turn it on 4 days later the battery level is at 45% but apparently that isn't an issue. Any other items with batteries don't lose 55% of the charge in 4 days with no use
One issue not readily apparent is the SC2 can only connect to one remote at a time. The helmet controller counts as one. I already had a Sena RC4 handlebar remote I planned on using. Which ever remote I press first becomes the only one that functions until the main SC2 is powered off. So you have to choose which remote is active.
Месяц назад
I have a Schuberth S3 helmet with SC2 intercom and my friend has a Sena Stryker (probably with Sena 50S). When we connect, there is a constant background noise. We changed many settings but couldn't find which one. One time, My friend received a phone call and couldn't answer it. Then when he tried to call back, I don't know how he did it, but when we reconnected, the background noise was gone. We tried our intercoms both paired with Bluetooth and connected that way, and we tried with Mesh. The result is always the same. That background noise is constant and it is very annoying on long trips. Once we caught a completely quiet moment, we thought it was a mode that was turned on and off, and I wanted to ask you. The only difference between my friend and my intercom application was that HD sound quality was turned on in my helmet.
So you have a huge battery at the back of your helmet but you need a replaceable battery for the remote? Instead of just one you have two separate devices to turn on and off and apparently you can’t use an actual remote for the system because the controller on the helmet already counts as a remote? Integrated system also means you need to connect your helmet to a charger instead of just charging the intercom thingy. And it uses Bluetooth 5.0 standard that’s nearly eight years old. These helmet intercom systems make me sad. There are no manufacturers interested in making actually smart, modern systems.
does turning off the device in the back also turn off the remote control or do you have to turn both off. I thought I read somewhere there is a sleep mode
What I like about my C4 and the SC1 system is that I have multiple batteries. And I can switch batteries very easy. I wonder If I can do that with the C5 because I have a SENA 50s and when using mesh the battery last 5hours at most.
Thanks - very helpful - One thought on the production, the background music is a bit loud. For those of us learning - it would be ok to leave the music out. Otherwise very well done and much appreciated.
Great video. Unfortunately, I'm still not getting the spoken directions from my TomTom Rider 550 through the SC2 headset. And that's all I wanted, and the reason I bought the C5 with SC2. Phone connected to SC2, TomTom connected to SC2, settings TomTom set to 'spoken instruction on' but no luck. Schuberth is saying it's due to the TomTom. TomTom is saying it's due to Schuberth. Very frustrating. Anyone know how to fix this?
Do I need to turn off the remote and the main unit in order to power off the whole system? EDIT: Yes, although the remote has pretty long battery life, however, is always good to turn off both. It is possible to volume up or down from the remote? EDIT: Yes, pressing once + or - will do the volume control, while long press will to next/previouis track.
So we use siri or google to start music but don’t say which music provider ie apple, spotify? Also from these instructions you then use sena to control the music not siri or google. Now I’m confused. (And for what it’s worth the back ground music on these instructional videos is distracting.)
Hi. I have connected my phone, my navi but one issue I can’t get to work. I can say: Hey Google - call (my wife) I get confirmation in the helmets speakers - but when the phone connects to my wifes phone, the call stak on the mobiles and don’t go to the speakers. What have I done wrong?
Hi, great video, i miss a thing. I have a BMW f900XR and i have Navigator 6 in your video i dont see that you pair the SC2 to the BMW as helmet. I think its needed, but when i pair it to my BMW it works short but will be disconnected as soon the navigator which is paired to SC2 as GPS ., So i cannot hear the Navi if i use the internal one from the BMW. Any idea?
hello can you help me?? I ve 2 C5 with sc2 system but impossible to share the music in mesh or bluetooth intercom. When I press 5 sec on my helmet I hear "share music....." and on the second helmet I hear "accept music ..." I press 1 clic on the bottom button but nothing happens!!! idea ?? thank you
I have just bought the E2 helmet with SC2. Which gives best audio quality, Bluetooth or Mesh? Also, can I have music playing, but also use intercom, or will it switch music of when I want to talk?
Hello, I followed all the steps. The lights are flashing as shown on the video but there is no sound, no "hello". What did I didn't do to make it work properly?
Many thanks for the tutorial. Does anybody know what is the colour code/name for the helmet used in the video? I am interested in the black-gray-orange combination, but I can't find it in the current catalogue.
thank you for your tutorial but i got one very big problem here, my sc2 microphone dosen't record any sound when i use my whatsapp voice function, to listen the voice message it's fine whenever i press the sound recording button on my phone the microphone from my sc2 didn/t record any sound, it jump to phone microphone instead of sc2 microphone, i wish you can help me here , by the way the wechat voice recording and voice call no problem at all.
Well I can't connect to my phone it just won't come on configuration after hours of trying to do this I'm getting to the point I wish I never bought it
Good overview video. I have this unit and think it’s great (and the helmet superb). Only one thing I can’t seem to be able to adjust: the Sena voice confirmation sound level. For example, when I’m listening to music and want to play the next track and I say « hey Sena, next » the system replies « NEXT » so loudly it’s painful. I wish there was a way to turn down the Sena system sounds and replies, don’t see that anywhere, not in the app or manual. Other than that, it’s sweet.
@@ikerdiez9213 Hi there Iker, I checked the app on iPhone & the Device Manager on Mac and no settings turn off the « NEXT » vocal prompt or allow to lower its volume when saying « hey Sena, play next », if you know how, please advise. Thanks.
I can't get it to work. I switch it on using the back button until I hear "Hello". Then I press the "+" button 4 times and I hear "Remote Control Paired". Then I press the upper center button (5-10 seconds) and nothing happens! No intercom pairing, no configuration menu.
I am have great difficulty turning on the remote, I tap the middle top button, the light is red, than some flashing to indicate the battery is fully charged. Then goes off. It's not connect to helmet thou, because no sound saying remote connected. If I wait a couple of seconds and long tap again I get the voice saying remote control connected. I hold + and middle button until I hear remote control disconnected. Repeating this sequence is hit and miss, normally get the red light and flashing, but getting it to actually connect is tiresomely painful 😣 what am I doing wrong
My SC2 is not discoverable by my phones Bluetooth. No matter how many times I try I cannot see it on my available Bluetooth connections. I’ve downloaded the app and agreed to give access and everything. No idea why it won’t connect.
@@jonneeh00 I did figure it out but not sure exactly what I did it’s been a while. Now it auto connects when I turn it on. I vaguely remember the holding down of the button needed to be longer to switch modes. Not sure if that helps or not but I did come across a separate setup video other than this one and I think that’s how I got it working. Good luck though!
How can you connect more than 4 people in a group/channel ?. The instructions say that the group mesh supports up to 24 and the open mesh is near unlimited, however we could only get a maximum of 3 connected.
Hello, The SC2 can indeed mesh group up to 24 headsets in a private group mesh. To add a member to an existing group mesh, simply open the mesh communication on a helmet already in the group. Then press and hold the (Mesh) button until you hear “Mesh Grouping”. Once you’ve done this, do exactly the same for the helmet you want to add to the group. If this is not working for you, you can still mesh group through the app. With both of you using the SC2 app, navigate to the “intercom” menu at the bottom of the app. Select “Mesh” at the top of the page, and press “grouping” at the bottom right. Do this on both phones. Once paired, the newly joined member will be able to hear everyone else who’s in the group.
@@hartzy2142 if your friends have mesh... you don't need to "add" them that's the mesh magic. If you can only talk to 3 people it's because you're using Bluetooth instead of mesh.
videoyu izlemeye başlarken Musaya karşı önyarglıydım ne yalan söyliyimDoğan seni dinledim arabayı izledim.sonra baktım ki Musa adam gibi adammış.Helal olsun sana Musa kardeşim.çizgini efendiliğini hiç bozma kardeşim.yolun açık olsun
Thank you for this video. The user guide instructions did a very poor job at explaining how to pair up with my phone. I wasted 2 days trying to troubleshoot my issues. I had convinced myself there was a problem with my phone or the sc2 app. I was going to take my phone to have it diagnosed, but after one last attempt to find self help resources on the internet, I was fortunate to find this video. Thank you, thank you, thank you!
100% agree. I had the same problem. Luckily I found a short video in RUclips from Schubert Poland, in Polish, of course, doing the pairing and it's super easy once you know that you have to continue pressing the pairing key after listening the first message after the first 5 seconds. And not stop pressing it at listen the message at the 5 seconds
Really glad the vid has helped you out. B.H. 👍
If you charge the unit fully then don't turn it on 4 days later the battery level is at 45% but apparently that isn't an issue.
Any other items with batteries don't lose 55% of the charge in 4 days with no use
I so needed this video. Almost took the communicator back to the store and this video got me up and running fast. Thank you!
One issue not readily apparent is the SC2 can only connect to one remote at a time. The helmet controller counts as one. I already had a Sena RC4 handlebar remote I planned on using. Which ever remote I press first becomes the only one that functions until the main SC2 is powered off. So you have to choose which remote is active.
I have a Schuberth S3 helmet with SC2 intercom and my friend has a Sena Stryker (probably with Sena 50S). When we connect, there is a constant background noise. We changed many settings but couldn't find which one. One time, My friend received a phone call and couldn't answer it. Then when he tried to call back, I don't know how he did it, but when we reconnected, the background noise was gone. We tried our intercoms both paired with Bluetooth and connected that way, and we tried with Mesh. The result is always the same. That background noise is constant and it is very annoying on long trips. Once we caught a completely quiet moment, we thought it was a mode that was turned on and off, and I wanted to ask you.
The only difference between my friend and my intercom application was that HD sound quality was turned on in my helmet.
How about pairing with another Sena, other than a SC2? Like with the 10U for a Schuberth C3. Not that distant, but a real gap in the directions.
Do you have to turn on voice commands “Hey Sena”, because I just can’t get this to work on the helmet
So you have a huge battery at the back of your helmet but you need a replaceable battery for the remote? Instead of just one you have two separate devices to turn on and off and apparently you can’t use an actual remote for the system because the controller on the helmet already counts as a remote? Integrated system also means you need to connect your helmet to a charger instead of just charging the intercom thingy. And it uses Bluetooth 5.0 standard that’s nearly eight years old. These helmet intercom systems make me sad. There are no manufacturers interested in making actually smart, modern systems.
does turning off the device in the back also turn off the remote control or do you have to turn both off. I thought I read somewhere there is a sleep mode
Do I have to charge/change Batteries of the remote control seperately? How do I charge this?
What I like about my C4 and the SC1 system is that I have multiple batteries. And I can switch batteries very easy. I wonder If I can do that with the C5 because I have a SENA 50s and when using mesh the battery last 5hours at most.
Unfortunately I couldn’t follow this tutorial due to the intrusive music track.
it’s so distracting
Hi it's possible to record audio to a GoPro between driver and passenger?
Good vid but he music in this is obnoxious as hell
Thanks - very helpful - One thought on the production, the background music is a bit loud. For those of us learning - it would be ok to leave the music out. Otherwise very well done and much appreciated.
Great video. Unfortunately, I'm still not getting the spoken directions from my TomTom Rider 550 through the SC2 headset. And that's all I wanted, and the reason I bought the C5 with SC2. Phone connected to SC2, TomTom connected to SC2, settings TomTom set to 'spoken instruction on' but no luck. Schuberth is saying it's due to the TomTom. TomTom is saying it's due to Schuberth. Very frustrating. Anyone know how to fix this?
Great! Thanks for this!
Do I need to turn off the remote and the main unit in order to power off the whole system? EDIT: Yes, although the remote has pretty long battery life, however, is always good to turn off both.
It is possible to volume up or down from the remote? EDIT: Yes, pressing once + or - will do the volume control, while long press will to next/previouis track.
So we use siri or google to start music but don’t say which music provider ie apple, spotify? Also from these instructions you then use sena to control the music not siri or google. Now I’m confused. (And for what it’s worth the back ground music on these instructional videos is distracting.)
Hi. I have connected my phone, my navi but one issue I can’t get to work. I can say: Hey Google - call (my wife) I get confirmation in the helmets speakers - but when the phone connects to my wifes phone, the call stak on the mobiles and don’t go to the speakers. What have I done wrong?
Why my SC2 says just "open mesh", and it doesnt not says "channel XX"???? firmware troubles????
The voice controls "hey sena" not working at all. Not sure if it's a firmware issue? Tried everything including saying hey seenah. Pretty poor
Good video except for the annoing backund music drowning everything
Hi, great video, i miss a thing.
I have a BMW f900XR and i have Navigator 6 in your video i dont see that you pair the SC2 to the BMW as helmet.
I think its needed, but when i pair it to my BMW it works short but will be disconnected as soon the navigator which is paired to SC2 as GPS ., So i cannot hear the Navi if i use the internal one from the BMW.
Any idea?
hello can you help me?? I ve 2 C5 with sc2 system but impossible to share the music in mesh or bluetooth intercom. When I press 5 sec on my helmet I hear "share music....." and on the second helmet I hear "accept music ..." I press 1 clic on the bottom button but nothing happens!!! idea ?? thank you
SC2 is the worst headset I have ever used! I have to pair it EVERY time I turn it on, won’t buy it ever again
I have just bought the E2 helmet with SC2. Which gives best audio quality, Bluetooth or Mesh? Also, can I have music playing, but also use intercom, or will it switch music of when I want to talk?
Is there a simpler system just for GPS, phone and maybe radio/music? I ride alone.
Hello, I followed all the steps. The lights are flashing as shown on the video but there is no sound, no "hello". What did I didn't do to make it work properly?
Hi, the quick one, how to raise the volume up or down in FM mode using buttons?
Many thanks for the tutorial. Does anybody know what is the colour code/name for the helmet used in the video? I am interested in the black-gray-orange combination, but I can't find it in the current catalogue.
thank you for your tutorial but i got one very big problem here, my sc2 microphone dosen't record any sound when i use my whatsapp voice function, to listen the voice message it's fine whenever i press the sound recording button on my phone the microphone from my sc2 didn/t record any sound, it jump to phone microphone instead of sc2 microphone, i wish you can help me here , by the way the wechat voice recording and voice call no problem at all.
Well I can't connect to my phone it just won't come on configuration after hours of trying to do this I'm getting to the point I wish I never bought it
Good overview video. I have this unit and think it’s great (and the helmet superb). Only one thing I can’t seem to be able to adjust: the Sena voice confirmation sound level. For example, when I’m listening to music and want to play the next track and I say « hey Sena, next » the system replies « NEXT » so loudly it’s painful. I wish there was a way to turn down the Sena system sounds and replies, don’t see that anywhere, not in the app or manual.
Other than that, it’s sweet.
Check the APP. There you can find the options.
@@ikerdiez9213 Hi there Iker, I checked the app on iPhone & the Device Manager on Mac and no settings turn off the « NEXT » vocal prompt or allow to lower its volume when saying « hey Sena, play next », if you know how, please advise. Thanks.
Question please 250 f5.6, do you have to turn on voice commands “Hey Sena”, because I just can’t get this to work on the two helmets I have?
hello guys my telephone original xiaomi 11t pro no connecting :(( help me please. new realese
Is it possible to connect the sc2 with another sc2 system and with a cardo system at the same time?
To everyone who has used this - in particular with Siri, is it just "hey Siri"? Does it work at speed?
can you charge off the helmet ?
Yes, Michael, you can take the module off and charge.👍
I can't get it to work. I switch it on using the back button until I hear "Hello". Then I press the "+" button 4 times and I hear "Remote Control Paired". Then I press the upper center button (5-10 seconds) and nothing happens! No intercom pairing, no configuration menu.
solution: www.advrider.com/f/threads/c5-sc2-issue.1649945/
Comment avoir les explication en francais
Just got my C5 and SC2. This vid is insanely brilliant!!! Thanks so much for producing and sharing this wonderfully informative, clear piece of work!
Glad it's helped you out. B.H
Hi, I have a problem setting up my SC2 system, the microphone and the speakers doesn't receive or or emit any sound
Hello, did you succeed? We are facing the same issue. Nothing is working. No sound ever.
I am have great difficulty turning on the remote, I tap the middle top button, the light is red, than some flashing to indicate the battery is fully charged. Then goes off. It's not connect to helmet thou, because no sound saying remote connected. If I wait a couple of seconds and long tap again I get the voice saying remote control connected. I hold + and middle button until I hear remote control disconnected. Repeating this sequence is hit and miss, normally get the red light and flashing, but getting it to actually connect is tiresomely painful 😣 what am I doing wrong
to turn on the remote, press the '+' or the '-' button 4 times after you heard 'phone connected' and then it will work !!
@@rschenkels Yes and no, terrible system
My SC2 is not discoverable by my phones Bluetooth. No matter how many times I try I cannot see it on my available Bluetooth connections. I’ve downloaded the app and agreed to give access and everything. No idea why it won’t connect.
Did you figure out the problem? Im having same right now
@@jonneeh00 I did figure it out but not sure exactly what I did it’s been a while. Now it auto connects when I turn it on. I vaguely remember the holding down of the button needed to be longer to switch modes. Not sure if that helps or not but I did come across a separate setup video other than this one and I think that’s how I got it working. Good luck though!
@@thelordsauron Oh okay, I need to try again then, thank you!
How can you connect more than 4 people in a group/channel ?. The instructions say that the group mesh supports up to 24 and the open mesh is near unlimited, however we could only get a maximum of 3 connected.
Hello,
The SC2 can indeed mesh group up to 24 headsets in a private group mesh.
To add a member to an existing group mesh, simply open the mesh communication on a helmet already in the group. Then press and hold the (Mesh) button until you hear “Mesh Grouping”.
Once you’ve done this, do exactly the same for the helmet you want to add to the group.
If this is not working for you, you can still mesh group through the app. With both of you using the SC2 app, navigate to the “intercom” menu at the bottom of the app. Select “Mesh” at the top of the page, and press “grouping” at the bottom right. Do this on both phones.
Once paired, the newly joined member will be able to hear everyone else who’s in the group.
@@BikerHeadz thanks for the reply mate. Having real trouble getting them all to join ! Works fine until we have 3 people, then won't add anymore 🤦
@@hartzy2142 if your friends have mesh... you don't need to "add" them that's the mesh magic. If you can only talk to 3 people it's because you're using Bluetooth instead of mesh.
Thanks.
Can we charge the sc2 on the helmet ??
thx
Yes you can - but unlike my older 20s unit, the SC2 shuts off while charging
@@Apollohistory11 OK thx👍
Hi one question can this communication system work with shcuberth's sc2 system ?
This is the sc2 🤔
Schönes Video, aber auf deutsch wäre es für den Laien einfacher!!!!
Von einem englischen Händler für Motorradzubehör???
have this system and the mic is a very poor fit
Loses connection or just wobbly in the connector ?
@@moggy3848 wobbly in connector, but so much so that it has fallen out a few times, scared its gonna get lost.
@@pauloneill8912 warranty issue 👍
Paul, did you find a resolution for your mic? I received mine today and it seems like it's not very secure either.
@@buddylove330 no i didnt sorry, im just hoping i dont lose it
videoyu izlemeye başlarken Musaya karşı önyarglıydım ne yalan söyliyimDoğan seni dinledim arabayı izledim.sonra baktım ki Musa adam gibi adammış.Helal olsun sana Musa kardeşim.çizgini efendiliğini hiç bozma kardeşim.yolun açık olsun
What is the music in the video please?
Hi, does the SC2 system allow mesh with other riders using Cardo systems?
no, completely different systems
Sehr schönes Video, aber in deutsch für den Laien besser!!!!