English isn’t required for sales. Good numbers and that’s it. Also, we have buyers that speak different languages. Most buyers speak different languages tbh
@@bkirk0510 Because the USA doesn't actually have an official language. Kind of the point of the whole 'melting pot' thing, no matter how many holier-than-thou morons try to destroy it.
@ I hear you, but I think self awareness is needed too. This is a call that shoulda ended early. Obviously it was just recorded for social media content.
The woman who just replied to you with 'mm-hmm!' every time wasn't even paying attention to what you were saying. No point beyond trying to get you in the door.
I have absolutely no idea why anybody would waste their time buying a crappy Toyota. It’s like people are running over each other just to get one of these junk piles. There are so many better cars on the market. It would be just better for the consumer to go by a different vehicle.
Just about a half hour since this video went up, and already two jackasses putting the saleswoman down about how she speaks. English isn’t everyone’s first language, but she is very easy to understand. Shame on those of you who are making jokes or comments that she shouldn’t be able to be in her position bc of her ethnicity
lmao is it because of her ethnicity or the fact that the language barrier makes for performance issues in a role like this? Come down from your ivory tower a bit..
@ you’re good, I know that wasn’t your focus. I was calling out the commenters who went that route with their comments. Keep doing the good work, I enjoy all of your content, and it’s definitely beneficial.
Outsourced, south Asian call center paid to tell people trying to negotiate on the phone to "Come in to the dealership to talk numbers" as they are not really employees of that dealership and have no say in negotiating which is why Tomi never gets an answer on otd price.
Not sure when this was recorded, but this car (5TDADAB56RS010081) is still available at that dealership :).. Its a 2024, and we are in 2025 (almost February) and they are playing silly fckn games.
What Should We Do Next?
I would tell her you are willing to pay 565.000 kroners for that vehicle.
They seemed clueless. You'd think they'd aleast realize that almost 20k off msrp is an issue lol
How do these people even sell cars? This dealer is a joke
bin dues cam.
That's ridiculous having people in sales that barely speak English.
English isn’t required for sales. Good numbers and that’s it. Also, we have buyers that speak different languages. Most buyers speak different languages tbh
Their English wasn't the problem, they're just awful at sales.
@@BingeymanIG How is English not required in a country that primarily speaks English?
@@bkirk0510 Because the USA doesn't actually have an official language. Kind of the point of the whole 'melting pot' thing, no matter how many holier-than-thou morons try to destroy it.
It's kind of hard to buy a car when you can't understand half of what they were saying. That was the problem
How does that dealership sell a single vehicle?!
Did you call India or Indiana?
that was like pulling teeth- one of the worst salespeople i have ever seen from any industry
Sir please kindly to pay the $47,000, DO NOT REDEEM!
Omg listening to both those ladies try to explain anything was hurting my brain lol
Weird how much you waste your time with the obvious out-of-country internet sales team.
that's part of the job. He had to make the effort to not leave money on the table.
@ I hear you, but I think self awareness is needed too. This is a call that shoulda ended early. Obviously it was just recorded for social media content.
on a Max Platinum it absolutely would be a few months🤣
this woman was a DEI hire, she doesnt know jack sh!t
There are plenty of non-DEI hires who also don’t know crap.
That was just weird
Why does the customer have to do their job? English! English! English!
I’m willing to buy the car but why do I have to do so much work??
Mandatory retraining lol
The ICE team is going to have a field day at that Toyota Dealership 😂
The woman who just replied to you with 'mm-hmm!' every time wasn't even paying attention to what you were saying. No point beyond trying to get you in the door.
Imagine burning 10k driving off the lot just to have a salesperson act like they are doing you a favor selling you the car
It sounds like you're talking to someone who called you about an unauthorized charge on your Amazon account.
Is that an offshore call centre that sets up appointments and gets paid a commission per sale?
11:00 IDC if they're the only dealership in the country with the car I want. I am giving this place 0% of my business.
How do you stay calm through these conversations? I get so mad at dealerships when they demand on the phone that I come to the dealership.
I can’t even finish this video. The sales staff in this video are just bad and makes me wonder how many people have been taken to the cleaners there.
With these sales people all over I see Tomi start charging $10000 and he still will have a line up of customers waiting to buy their car
How do the sales people NOT KNOW THEIR INVENTORY??
they sound so disorganized. "I have to go the computer". Is she not talking on the phone with the computer in front of her?
damn, she said starting from 1000 to up 😮. You cannot make this shit up.
So what was the conclusion. Did customer buy the vehicle?
If you choose to come you can come.
Girl same.
I want $20K off MSRP, too! 😂
Sad , this is about as bad is it can get.
This sounds like a gift card scam.
I know a scam when I hear one
Were you buying it from a Korean dealership?? what the hell is going on?
Good grief that was painful
Debacle
Does no one speak English at that dealership? They’re in the USA they should at least learn the language 😂
She has an accent. She can speak English.
What happened? Please do a recap.
DEI hire?
Weird????
Your base are belong to us.
I have absolutely no idea why anybody would waste their time buying a crappy Toyota. It’s like people are running over each other just to get one of these junk piles. There are so many better cars on the market. It would be just better for the consumer to go by a different vehicle.
Give an example of a brand with comparable reliability, efficiency, and resale plz
They are boring but they are high reliability.
WTF you waste my time watching nonsense for??
Just about a half hour since this video went up, and already two jackasses putting the saleswoman down about how she speaks.
English isn’t everyone’s first language, but she is very easy to understand. Shame on those of you who are making jokes or comments that she shouldn’t be able to be in her position bc of her ethnicity
Not the point of the video AT ALL. It was the difficulty of trying to buy a car
lmao is it because of her ethnicity or the fact that the language barrier makes for performance issues in a role like this? Come down from your ivory tower a bit..
@ you’re good, I know that wasn’t your focus. I was calling out the commenters who went that route with their comments.
Keep doing the good work, I enjoy all of your content, and it’s definitely beneficial.
I’ve seen about 5 now. This chat needs mods.
Get real. The comments needs free speech monitored because of criticism against a language barrier? You’re out of touch.
😮😮😮
DEi dealer?
More like cheapest labor
Outsourced, south Asian call center paid to tell people trying to negotiate on the phone to "Come in to the dealership to talk numbers" as they are not really employees of that dealership and have no say in negotiating which is why Tomi never gets an answer on otd price.
Don’t pull that crap here.
Not sure when this was recorded, but this car (5TDADAB56RS010081) is still available at that dealership :).. Its a 2024, and we are in 2025 (almost February) and they are playing silly fckn games.