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Thanks for your feedback and question. Between minutes 2:30 - 3:00 I explain how to make sure it is full. In summary, either hook up to mains water or turn your water pump on if you are not connected to mains, then operate the valve as I do in the video to bleed out all the air. Once you see a bubble free stream of water exiting the water heater, you have filled the system.

Hi and thanks, see the previous video on general usage of the Tuma Hot Water System ruclips.net/video/2UrJRFwhBCg/видео.htmlsi=8E_uXmyjCP-SLvnb

Hi Alek, nice to hear that the videos have been helpful to you, if you are doing your own review, please consider crediting our original videos in your comments 🙂 I'll copy and paste your original questions for clarity of answers; 1: if I’m at a caravan park and the truma switch is in the middle position. It won’t use the gas at all? Would that be correct? CORRECT - the rocker switch remains in the centre position if you wish to heat via power rather than gas. Note, if you are plugged into power and also use the rocker switch, then you will be heating with both gas and the electric element. Handy for rapid heating when you first arrive at camp, but turn the gas rocker switch off (middle position) once the water is up to temperature if you wish to conserve gas. 2: should I empty the hot water system while travelling? Or, is it safe to keep water in the unit? SAFE - you can keep the hot water system full while traveling but definitely empty it if you live in a climate that is likely to freeze the water when in storage. I also prefer to empty the unit when in storage so the water does not stagnate, but when we are on the road travelling from place to place, we do not empty the system between campgrounds. 3: should you switch off the unit when not using? Or, is it safe to keep on? DEPENDS - this depends on what you mean by "not using". If you are in storage and not using, then Turn it off. If you are camping and want hot water available at any time, then leave it on. Right now, we are living in our van full time and off grid, We have found that we save gas if we turn it off when not required and it only takes 15 minutes to heat up for a shower or to wash dishes, so in the interest of gas savings, we have only been turning it on when needed and turning it off at other times. 4: Last one, mate: does the hot water unit automatically fill up with water when I turn on the pump while off grid. Or, connect to mains while at caravan park? NO - if the system has air in it then you MUST bleed that out as shown in our video. It is not a self bleeding system. If you keep it full between moves and don't allow it to drain, then you can turn your pump on at the next stop and use it without bleeding, but if you haven't used it for a while or you have turned a tap on and drained water without having the pump on or water pressure attached, then it is a good idea to pop the bleed valve and make sure you don't have any air in the boiler tank. Safe travels Craig & Anett

@ your the best. I will definitely do a review like yours once I get my new van. I will also refer your channel in the video and description. I’m in Victoria and will be on the road around Xmas. I hope to see you around

@@JustAnotherReviewwithAlek let us know if your on the west coast, we are just about to start building at Sunset Beach WA (near Geraldton) and will focus on that for a while before we go back on the road.

Big enough for a child’s bed we think. Although, if your small child follows Luca’s progression, they will soon find their way onto the main bed and snuggled up between mum and dad 😂😂😂 1500 x 800 mm is the size of the (now vacant) Luca bed 😂

​@AusCamping many thanks, really appreciate the reply. Binge watching all your great videos. Hope you are still enjoying the CX3 Pro. Regards Max

@@whatupg1 Cheers Max 🍻 still love the van design, in fact, we have moved to WA and are living in the van while we build a house. Starvision is not real good with after sales service and customer support, many customers in the owners groups on Facebook complaining about poor customer service which is a bit disappointing. But if you’re happy to DIY as we are, then it doesn’t really affect you. I do feel sorry for the people who are unable to DIY and are getting messed around with poor support and service.

Red light always indicates that it has gone out 😢

Thanks Richard, glad it was helpful

Cheers, thanks for your kind comment

Yes we have weighed at full load including full water tanks, we were 60kg under maximum weight. We still love the cx3 design but after sales service and customer care has been very disappointing from Starvision. Have a look at the Starvision groups on Facebook for opinions from other owners.

@@PatrickCARUANA-q8g you would need to change the drain plumbing on the internal shower and both sinks as they are connected to the grey water tank. You already have 200 litres of fresh water capacity and if you have a look at our “water management” video, I show you how we carry an additional 110 litres and refill our water tanks when we are off-grid

@@tonylander3512 it’s pretty easy once you’ve done it a few times. Also much easier once you upgrade to the Aussie Traveller Anti Flap Kit (see our video on that). We don’t bother with the annex for overnight or weekend trips (sometimes put one wall up as a wind break) but if we are staying somewhere for a few days or more, then the annex can be a huge bonus in poor weather. We are currently living in our van while we are organising a new home build and wouldn’t want to be without the extra weatherproof space 👍 It takes me about 20 minutes to complete the whole skirt and annex on my own.

No problem

Thanks for your question, you would need to contact the manufacturer to get details on the circuit board. I am just an end user and fellow camper, sharing my experience with the water heater. I don’t know anything about troubleshooting the PCB sorry.

We’re happy that our video helped, feel free to subscribe to our channel and check out our other videos that may also help. Sounds like your salesman didn’t know much about the product he was selling 😢

@@AusCampingquite disappointed with the experience tbh, thankful for you guys on RUclips to enlighten us with your wealth of knowledge. Have subscribed!

Thanks, portable hot water system that I stored in the rear tunnel boot and hung on the back of the kitchen slide when we set up. Should be a post on one of the Opus facebook groups about it. (Search posts by Craig Nuttall or AusCamping)

@@AusCamping I founded it, exciting job!

No, we haven’t had any problems with fumes, a small vent I no try he bottom (like the gas side) would be enough if you were concerned

@@AusCamping Thank you

Had this issue recently with ours also. It’s not real easy to dismantle but I removed the clamp ring, found the pin hole and sealed it with a water proof tape and then reassembled it. So far it is still holding but I suspect we will need to replace the unit or at least the holding tank

Glad it was helpful!

Glad I could help 🍻

Well, this is just my opinion, but it is a Chinese import (like many others these days) so you should expect to do a bit of DIY to get it set up exactly as you want it. Unfortunately, not everyone is willing to to that, but still, they buy a van for $60K and then give bad reviews when they find that it doesn’t compare to the $120K van that they really wanted but couldn’t afford. Add to that, that Starvision hasn’t really had a very consistent after sales service with warranty repairs etc, then you get additional poor reviews from those who have been let down by customer service. As you can probably tell from our other videos, we do our own upgrades and modifications to suit our needs, if anything needs fixing, then we do it ourselves because it’s faster and less stressful than chasing Starvision for minor issues. It’s still a good van, in fact we are living in it full time at the moment and quite likely will be for the next year while we are building in WA. However, if we were buying again today on the same budget, we would not go with Starvision. You might be interested in having a look at “Arctic Campers”, they have a better quality finish, better quality inclusions, and a very positive customer community group on Facebook. By all accounts, their customer service and after sales support is excellent.

I didn’t install it mate, I’m just helping others understand how to use it. But I agree, the manufacturer could have done better.

@@AusCamping sorry mate was taking the piss I love it

All good mate 🍻

Would be happy to do a walkthrough if we get the opportunity, however we have relocated to Western Australia and Arctic isn’t here yet.

Yes, we currently use a VanConnect 4G router from Cowfish technologies. You can check our video about that here. ruclips.net/video/S-_doAlNo3g/видео.html VanConnect also has a 12V Starlink option now, we will be adding Starlink to our setup soon and will make another video about that.

Hi Dale, red light comes on if the burner fails to ignite or gets blown out and fails to reignite. In a quiet environment, if you turn the switch on, you should hear a clunk sound as the gas valve opens, followed by a ticking sound which is the ignition sparking and if you listen carefully, you can hear the gas ignite (similar to a gas BBQ). If your system is new, it can take multiple ignition attempts before you actually get gas all the way from the bottle to the water heater as the gas line is likely full of air. You should still hear the ignition but if no flame results, then the gas valve closes and the red light comes on. If on the other hand, you get ignition initially but the flame goes out after a while and that is a recurring problem, then you’ll need to take a closer look at the manifold and make sure it is mating hard up against the external wall plate, if not, it will be in taking the exhaust which is already oxygen depleted and causes a flame out after a while.

No problem, we haven’t had our OP2 for a while now but decided to leave the videos online to help others 👍

You are welcome

Yeah I know the feeling, some maintenance jobs are a pain in the arse but almost all are a pain in the hips and knees these days 🙄 Always worth the little bit of extra effort to do them properly and put them out of mind 👍

@@AusCamping yep, good feeling to know next trip after my next FIFO swing I won't be worrying about leaky fitting!

Glad you enjoyed it!

Thanks! 👍

Thank you! Cheers! 🍻

You're welcome, it’s nice to know that it helps 👍

No problem, we are campers ourselves so we prefer to present a campers point of view and not a sales pitch.

In theory, the check valve in the pump will do the job but it’s not very expensive to put one inline and it takes the pressure load off the pump as well as giving you an additional fail safe.

Well spotted 🤣🤣🤣🤣 🥃🥃

Thank you!

Exciting times ahead, I hope you enjoy it as much as we enjoy ours 🍻

Thanks Andrew it’ll be an adventure, that’s for sure but sometimes you just have to throw caution to the wind and follow your dreams. (That’s what we’re telling ourselves anyway) 🤣🤣🤣

Thank you!! 🍻🍻

Using the original holes from the manufacturer which I did not drill. You are correct though, I hadn’t allowed the roller to back off a bit. When I do that, the AF bar lifts to a better position and the gutter disappears. It’s just over extended in the video but thanks for your input

Thanks 🍻 We purchased the “Mini Rafter (#2)” it comes in 1 standard length and fits well 👍

Nice work! 🤣🤣

Hey Mark, sounds like you are well down the path of troubleshooting. Trace the gas line back from the heater and check that there isn’t another isolation valve that has been turned off. Each appliance will have its own isolation valve. It’s good that your hobs are working because that indicates gas is available but may still be isolated from the heater. After that, if you are still not getting ignition, then I would suggest that you contact Truma for further support. I haven’t had the need (so far) to dig into the gas jet or igniter and I’m not one of those people that pretends to know everything. I’m happy to say “I don’t know” in this case rather than give advice on something that I am not 100% sure about. Let me know how you get on with it and perhaps we can share your experience with others. 🍻

Cheers 🍻 we like things to be easy, having a jumpstart right there on the switch panel certainly helps 👍

Hi Lynn, in the 3min-9min portion of the video, I talk about the most common installation issue that causes repetitive flame outs and right at the beginning, I talk about making sure you bleed any air out of the system and that the Hot water system is full of water. Lack of water will cause the heater to shutdown and poor airflow/ installation will cause flame out.

Hey Roland, we are ok, thanks for asking. We have been busy with some life changes and organising those changes. Our van is in storage while we get things sorted out but we hope to have an update on our plans and movements in the next month or two. 👍

@@AusCamping Thanks for the update Craig. 👍

I wondered about that, but Anett assured me that nobody wanted to see me drop my pants 😱🤣🤣🤣🤣🤣🤣