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Mason, the Interpreter 통역사 메이슨
Канада
Добавлен 11 апр 2021
Wondering what it is like to live as an interpreter? Check out my RUclips and stay tuned! :)
Voyce Lost and Interpreters Won...?
Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-language)!
You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca
You can find all of my lecture videos in the playlist called "MIPCP" from my RUclips Channel!
If you have any questions, please feel free to leave your comments on this video or simply send me an email at info@utip.ca
If you successfully completed my course, please kindly leave your feedback/review in the comments, it will be greatly appreciated!
You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca
You can find all of my lecture videos in the playlist called "MIPCP" from my RUclips Channel!
If you have any questions, please feel free to leave your comments on this video or simply send me an email at info@utip.ca
If you successfully completed my course, please kindly leave your feedback/review in the comments, it will be greatly appreciated!
Просмотров: 596
Видео
Talking about VOYCE's New (Ugly) Policy
Просмотров 1,5 тыс.Месяц назад
Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-language)! You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca You can find all of my lecture videos in the playlist called "MIPCP" from my RUclips Channel! If you have any questions, please feel free to leave your comments on this video or...
5 Steps to Start Your Career as an Interpreter
Просмотров 426Месяц назад
Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-language)! You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca You can find all of my lecture videos in the playlist called "MIPCP" from my RUclips Channel! If you have any questions, please feel free to leave your comments on this video or...
Over-the-Phone Interpreter (OPI) vs Video Remote Interpreter (VRI)
Просмотров 6023 месяца назад
Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-language)! You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca You can find all of my lecture videos in the playlist called "MIPCP" from my RUclips Channel! If you have any questions, please feel free to leave your comments on this video or...
Will AI destroy interpreters?
Просмотров 2,1 тыс.3 месяца назад
0:00 Intro 0:19 Disclaimer 1:02 My opinion 1:48 Technological advancement 2:20 Technological advancement in interpreting 2:51 My simple timeline graph 4:26 Why AI will replace interpreters 5:34 Why AI have not replaced interpreters yet 8:09 What happens now? 9:28 Augmented AI 9:54 Conclusion Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-langu...
Getting your CCHI Medical Interpreter certificate? I got mine! (with A DISCOUNT!)
Просмотров 2673 месяца назад
0:55 Requirements 2:32 Fees (and how to get a discount) 4:05 Online Exam Experience 7:10 Written Exam Outline 9:17 Timeline Check out my course, MIPCP, the Medical Interpreter Professional Certificate Program (40-hour, All-language)! You can find all the links (e.g. syllabus, textbook) and more detailed information on my website: www.UTIP.ca You can find all of my lecture videos in the playlist...
MIPCP ep.9: How to study for the written exam
Просмотров 3154 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 2. Medical Interpreter Certification Written Exam Prep Chapter 6: Human Anatomy & Physiology - How to Study - Overview (Chp 1) - Integument...
MIPCP ep.8: Scenario Questions, Medical Terminology
Просмотров 4274 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 2. Medical Interpreter Certification Written Exam Prep Chapter 4: Medical Interpreting - Scenario Questions - Code of Ethics Scenario Quest...
MIPCP ep.7: In Real Life...
Просмотров 3734 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 3: In Real Life... - Most Common Call Flow * Opening * Dial-Out * Dial-Out Failed * Interpreting (M...
MIPCP ep.6: Interpreting Techniques & Practice
Просмотров 3754 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 2: Interpreting Skills and Tools - Maintaining the Register - Circumlocution (Picture Word) - NATO ...
MIPCP ep.5: 3 Interpreter's Tools
Просмотров 4314 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 2: Interpreting Skills and Tools - 3 Interpreter’s Tools * Repetition * Clarification * Asking for ...
MIPCP ep.4: 5 Skills of Interpreting
Просмотров 7074 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 2: Interpreting Skills and Tools - 5 Skills of Interpreting * Listening * Understanding * Rememberi...
MIPCP ep.3: 4 Roles of Interpreters
Просмотров 3764 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 1: The Fundamentals of Interpretation - 4 Roles of Interpreters * Conduit * Clarifier * Culture Bro...
MIPCP ep.2: Interpreter Code of Ethics
Просмотров 5534 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 1: The Fundamentals of Interpretation - Code of Ethics * Confidentiality * Accuracy and Completenes...
MIPCP ep.1: The Fundamentals of Interpretation
Просмотров 8304 месяца назад
#interpreter #medicalinterpreting #interpretingcourse If you would like to complete this course AND get a certificate & recommendation letter, go to my website! "www.UTIP.ca" Medical Interpreter Professional Certificate Program (40-hours, All-Language) Part 1. Introduction to Interpreting Chapter 1: The Fundamentals of Interpretation - What is an interpreter? - Differences between translators a...
FREE Medical Interpreting Course Introduction! (PLEASE WATCH THIS FIRST BEFORE YOU START!)
Просмотров 2,5 тыс.4 месяца назад
FREE Medical Interpreting Course Introduction! (PLEASE WATCH THIS FIRST BEFORE YOU START!)
On-Demand Freelance Interpreters? or Working Scheduled Shifts?
Просмотров 4698 месяцев назад
On-Demand Freelance Interpreters? or Working Scheduled Shifts?
How to become a Certified Medical Interpreter (Part 3: Written Exam) + Practice Exam!
Просмотров 4,5 тыс.3 года назад
How to become a Certified Medical Interpreter (Part 3: Written Exam) Practice Exam!
How to become a Certified Medical Interpreter (Part 2: Registration Process)
Просмотров 3,3 тыс.3 года назад
How to become a Certified Medical Interpreter (Part 2: Registration Process)
How to become a Certified Medical Interpreter (Part 1: Why I chose NBCMI)
Просмотров 14 тыс.3 года назад
How to become a Certified Medical Interpreter (Part 1: Why I chose NBCMI)
Hi I am a new Voyce int.I thought the policy was pretty bad too. Is there a FB group or something like that where I can comunicate with more Voyce interpreters?
Hello there! I think "U.S. Medical Interpreters" on Facebook is probably the most widely visited one :) I think you could ask there if there are any groups/chats for only Voyce interpreters.
@@masontheinterpreterthanks!!
Maybe we should think about unionizing?
Hello! This is definitely one of the topics I will discuss in the future! So stay tuned please! 😊
I understand where youre coming from but the power imbalance for most interpreters and their LSP's are too large, I understand too that you may not want to get political with the video but the fact that most of us are Free-lancers from all over the world (a lot living in places from the global south without other opportunities) vs a massive company who doesn't care much about you or the others And most dont really mind the fact that their interpreters are "low skilled" as you would claim them which I believe is not a real term, or at least one that shouldnt be used. It should be in the companies interest to both hire minimun skilled labor for their project or at least if they dont pay them as much to train them but they do none most of the time and you get paid the same regardless of your skill. Its a dice roll on wether you get a job in one of the good ones, or one of the bad ones...
Hi there! Thank you for your input. Please correct me if I am wrong, but I have never used the term “low skilled interpreter”. I believe it was “low quality interpreter”. I understand why you feel that such term shouldn’t be used, but my purpose was not to objectify us, but to differentiate the interpreters who deserve proper recognition and the interpreters who do not work with the same work ethics as former, which I am sure any interpreters would understand the difference. I really don’t know about the “dice roll” analogy used should be accepted for all interpreters, but I can see that it can be one way of seeing this industry so once again, thank you for sharing your thoughts!
Thank you good sir for the videos and being a voice for the rest of us. What is a good platform to communicate with fellow Voyce interpreters? I searched but failed to find a Facebook group or any other forum. I need to find out how others deal with the challenges and learn what I can do to improve myself. Thank you in advance. Keep up the good work!
Hello there! I think "U.S. Medical Interpreters" on Facebook is probably the most widely visited one :) I think you could ask there if there are any groups/chats for only Voyce interpreters.
We Voyce interpreters want to file a big request for many changes. We really need to get a better payment and better work environment
@@dayanaromero6477 Indeed. I hope they walk towards to meet their interpreters’ needs!
Hi I am a new Voyce int.I thought the policy was pretty bad too. Is there a FB group or something like that where I can comunicate with more Voyce interpreters?
@@franfex Hello there! I think "U.S. Medical Interpreters" on Facebook is probably the most widely visited one :) I think you could ask there if there are any groups/chats for only Voyce interpreters.
I just found out your channel today :) and I’m really happy that I did! I actually thought of quitting before I even start working as an interpreter with no experience, due to the amount of isolation, stress and anxiety I had been facing :(. Your channel shed some light on me and i couldnt be more thankful
Hey there! Thank you for the comment and I am glad that you find my videos helpful :) Will keep trying to post more videos!
Excellent video, interpreter. I would totally give you a commendation <3
Thank you for your kind words! 🥰
I don't think you are naïve, you are just fair with the situation. Talking Is the only way to do thing. If only more people think like you! Excellent video, congratulations!
@@soniatrave5098 Greatly appreciate your comment. Thank you!
That balanced analysis is what we as interpreters should do always, sadly is not always possible, great work with your video I agree 💯, interpreter disconnecting now 😊
@@martinmartijena5864 Agreed and appreciated! 🥰
Thank you, Mason . I like your speech .
Thank you for the comment! 🥰
As someone who has worked for Voyce, it's been known they micromanage their employees (they did that before firing me for not putting up with their BS) and while I'm all for quality assurance, their QA team was the worst I've ever work with, no room for growth, training classes whatsoever, they just nip-picked every single thing about my performance, not to mention the questionable audio quality of their platform. There are so many other companies out there with much better platforms and QA teams that make our job as an interpreter worthwhile, trust me. Everyone deserves a voice, even the interpreters.
They forget there is more intepretation companies xP they are not even the once pay better
Hi Mason, your lecture is great! I love them all, just wrote to you, please look out for my email, thank!
Thank you! I am glad it's helpful. 🥰Was your email sent to "info@utip.ca"? I checked my inbox & spam folder but I am not sure if I received your message. Kindly double check and let me know!
"We don't trust our interpreters so we will us their webcam" well surmised and I agree that most likely a cheaper way to monitor people without listening to calls. Thanks for shining a light on this issue and I am glad Voyce heard the collective voice(pun intended) of their interpreters and rescinded. It was definitely odd. LSP should strive to provide a good company culture for the high quality interpreters out there, and do everything to keep them onboard.
Appreciate your comment!
Dear Interpreter Colleagues, The purpose of this form is to reach as many interpreters outside the U.S. working for Voyce at a rate of $6 USD per hour as possible. Below is a summary of the recent issues we have faced as interpretation employees for Voyce: Platform Changes: In less than a year, we have experienced multiple changes to the platforms necessary for performing our duties, including Humanity, Voyce Hub, Tawk, among others. While we understand the need to update these tools, the transitions have been inefficient and have negatively impacted interpreters. We have encountered issues such as incorrect schedules on the Weyivideo platform, disappearing shifts, a "direct chat" with long response times, and mandatory spam emails from the Humanity platform. Lack of Communication and Transparency: The company has shown a lack of assertive communication, using passive-aggressive and nearly threatening language to enforce invasive privacy practices. Additionally, the lack of transparency regarding the assignment or removal of Dedicated Shift or Additional Hours is concerning. Camera Policy: It has been communicated that the camera must remain on during Audio calls. This policy is detrimental to interpreters, as we only have 6 minutes of break per 54 minutes worked. The times we are "On Hold" or in an Audio Call are essential for us to relax, drink water, or take an active break, similar to other types of work. If Voyce does not have the taskforce required to monitor and ensure that the calls comply with HIPAA is NOT something that should be managed with policies that put the strain upon the interpreters that DO comply, where its due responsibility is upon the quality team. Increased Call Volume: Voyce has signed contracts with new clients, resulting in an exponential increase in call volume. This means very short periods between calls, leaving us with insufficient time to recover. Requests for Rate Increases: Many interpreters have requested rate increases on several occasions, but the responses have not included objective parameters or clear metrics to justify these decisions. While Voyce relies on outsourcing to reduce labor costs, this does not justify inadequate compensation for the work we perform. We do not receive mandatory benefits such as health insurance, pension funds, or vacation, and the company does not provide necessary equipment for our work, such as computers, internet subsidies, headphones (which must meet specific Voyce requirements), or uniforms. Given the true value of our work, we find it necessary to present the following proposal to Voyce: Rate Increase: We propose a 33% increase in the base rate for interpreters currently earning $6 USD/hour, adjusting the rate to $8.0 USD/hour. This is based on Voyce charging clients $0.99 USD/minute and paying interpreters $0.10 USD/minute. For freelance from 0.21 USD to 0.28 USD. Reconsideration of Privacy Policies: We request a review of invasive policies, specifically the new policy of keeping the camera ON at all times during AUDIO calls. This policy adds strain to our workload because it is not what was agreed upon when the contracts were signed and it's also an invasion to privacy since it requires the ceding of control of webcams during times where the type of work does not require it so. Not to mention it involves personal equipment that was NOT provided by the employer. Improvement of Communication Platforms: We need improved communication platforms between interpreters and supervisors to ensure greater fluency and effectiveness. Finally, we just ask for respect towards our work, our integrity, our profession, and our dedication. This is not only about compensation for our efforts but also about the rising cost of living worldwide and the inflation affecting all countries. Therefore, we have calculated the following based on the cost of living indices: Cost of Living Comparison: United States: Approximate index of 100. Portugal: Approximate index of 50. Average in Latin America: Approximate index of 40. Proportion Calculation: Portugal vs. United States: The cost of living in Portugal is approximately 50% of that in the United States, and you are paid $15/hour (75% of the U.S. rate). Latin America vs. United States: The cost of living in Latin America is approximately 40% of that in the United States. Using the same adjustment proportion: Payment in Latin America = Payment in the U.S. × (Cost of Living Index in Latin America / Cost of Living Index in the U.S.) Based on these calculations, a fair rate related to the cost of living in Latin America would be $8 per hour. Voyce demands the highest quality standards from its interpreters, and we strive daily to meet them. However, Voyce does not adequately compensate us nor provides the necessary support for interpreters. We hope these issues can be addressed promptly to ensure a more supportive and fair working environment. Therefore, as you may have noticed, a planned work abstention is scheduled for Monday, August 5, 2024, from 9:00 AM to 3:00 PM EST. Please complete the following survey if you agree with the topics outlined above. In the eventuality of not reaching an agreement that is beneficial for both parties, there remains the possibility of other work abstentions later on. We recommend that those that are willing to participate adhere to the procedures regarding asking for a leave on said date (doing so 24 hours before, don't put in "reason for leave" that it's a work abstention, etc) so they don't encounter any issues later on. Everyone deserves a Voyce, EVEN US
This is brilliant! We need to send it out to their clients. I bet they have no idea how Voyce is treating their interpreters... and definitely take our time to look for other jobs because there is no future at this "company".
Thank you for your video, Mason! Most of the interpreters feel that Voyce has reached a previously unseen level of disrespect and slavery. Fellow interpreters, please find the petition with more information here (docs.google.com/forms/d/e/1FAIpQLSePfbaYiI4KlwhZb1ktvPctJnCJKLBxS39DuIuReAyKGXTsgw/viewform). I will also copy the content to the next comment. We all need to start searching for jobs at other companies and dump this one as soon as we find other options. Until then we need to support ourselves and protect our mental health.
This is what happens when you hire the ground-floor level, unprepared, most stupid ever people as managers and supervisors. I once talked to Vanessa Peralta. She was soooo rude, superior and unprofessional that I'm lacking words to describe her...
@@basiamorycz6768 My favourite is Sebastian Gonzales!!! He once sent me unsolicited pics of his intimate parts!!! They hire some re-tards there.
I remember I was so excited to start this profession when I graduated last year. I graduated from an excellent university and I was always surrounded by polite and encouraging people. Then I found myself at Voyce among these stupid, agressive, and rude supervisors. It was SO discouraging. Thanks God I pretty quickly found a much better job and quit this one after 6 months, but the experience was so mind-blowing that I still remember it. These supervisors were mostly from Latin America and they were the lowest level of people I have ever dealt with. I was also approached by that creature Vanessa that you mention... She's not even a human, just a creature.
This interpreter colleague has several points to be dissapointed about. It is also to be noted that voyce´s salary is one of the worst on the market and that technically even if you work 40 hours a week on a dedicated schedule you will fall into the status of lower class. At least in my country, México. Middle class in México acording to the INEGI should make around 23 thousand 451 pesos per month, for one income. So let´s do the math... They pay 6 dls an hour so: 40X6 equals 240 dollars a week. That is 960 a month. Exchange rate in México as Agust 8th is 19.26 so 960X19.26 is 18.489.6 wich would fall under lower class status. Buuuuuuuut, and here is a big one, that data about the middle class is not accurate. Since we have seen a raise in the cost of living in every country after the pandemic, inflation, and other world economic phenomena, have made the middle class sit; according to some of my sources; in México, around the 35000 even going up to 40000 pesos per month. Wich would be 1817.23 and 2083.33 dollars respectively. So what this means is you cannot be middle class even if you work very hard working for voyce. Maybe if they really cared they would cut down the upper management luxuries and start hearing the voices of their workers. Because voyce is very profitable to the expense of the worker. As this colleague explains in the video. Let´s see if they really live up to their motto. Everyone deserves a voice... And above all, let´s hope there is no reataliation or harrasment in the workplace agains´t any of our co-workers who dared to speak what we already knew. And hopefully they revert all those awful changes and sit down to talk and dialogue. Hopefully they actually care about the workers. But let´s see what happends next. Because everyone deserves a voice.
Update: On August 5th approx. 8:40 PM (ET), Voyce sent a policy repeal email, stating that the company will NOT require their interpreters to have the camera on during audio-only calls. 🎉 I will try to make a follow-up video talking about this more in detail as soon as possible!
specially about the fact they don't allow audio-only options. And even it is not allow, the option should remain there in case there is a valid reason to use it. Not being allowed to use it is one thing but to take it out of the system whatsoever is like a big "we don't care about your circumstances".
안녕하세요. 저는 VOYCE 스페인어와 영어 통역사예요. 메이슨임의 말했던 것을 저도 전부다 통의해요. 정말 메이슨 씨가 잘 말해 주셨어. 👏
안녕하세요! 댓글 감사드려요~!
미국이나 캐나다에 상대적으로 젊은 통역사가 없어서 너무 반가워요. 페이스북으로도 이야기 가끔 나눴던거 같은데..(같은 그룹에 서로 속해있는 걸로 알아요) 네이버 블로그도 그렇고...메디컬 인터프리터 그룹도.. 아무튼 반가워요. 저는 법정통역사인데 (의료통역도 하지만), 기억하실지 모르겠지만 자주 소통하고 공부하며 도움 주고 받으면 좋겠어요 !!
안녕하세요! 채널 방문해 주셔서 감사드려요! 꾸준히 영상 올려볼 수 있도록 하겠습니다~! 🥰
Can you recommend an OPI agency that will allow me to work flexible hours, thanks, and great video 🫰🏻
Hi there! Thank you for the comment. I understand this may not be the answer you were hoping to hear, but I try my absolute best not to recommend any LSPs to other interpreters, simply because my experience with one LSP might not be the same as yours. Still, I am currently working at multiple LSPs and I have not had any major issues with them so far. If needed, you will be able to find a list of them on my LinkedIn profile. (www.linkedin.com/in/mason-min-soo-uim-00084777/) I hope this helps!
I dont like it and I dont agree with it and ive been doing this for 9 years and this is the first time that I have encounter a situation like this one
As an interpreter who is not based in the US or Canada, it's challenging enough to do my job with the questionable audio quality in OPI calls, I even change my posture completely to rest a bit and try to focus on giving good renditions with my interpretation. Being monitored adds a new layer of pressure during the call, even though it won't be during EVERY call, but just thinking that it might happen at any moment is stressful enough. That being said, I'm amazed by some interpreters being upset with these new policies while simultaneously offering their accounts (or IDs) to someone else to take calls for them or doing overbilling. I mean, they're wondering why we have to go through all of this and the reason is THEM. I'm not defending the policies, not at ALL, I think that's something Voyce should've thought about more carefully. I'm just complaining about the "bad interpreters" who have the nerve to be angry and upset about this when in reality they're the reason why the rest of us have to deal with the aftermath when we don't deserve it.
Well spoken! Appreciate your input!
Are the other companies paying the samee rate with opi and vri calls???
Hi there! Yes, there are some companies that pay the same rate for both OPI and VRI, and others that generally pay a bit more for VRIs. I hope this helps!
Please give recommendations of other good lsps!
Hi there! Thank you for the comment. I understand this may not be the answer you were hoping to hear, but I try my absolute best not to recommend any LSPs to other interpreters, simply because my experience with one LSP might not be the same as yours. Still, I am currently working at multiple LSPs and I have not had any major issues with them so far. If needed, you will be able to find a list of them on my LinkedIn profile. (www.linkedin.com/in/mason-min-soo-uim-00084777/) I hope this helps! 🥰
Could you talk about why it is importat for voyce to allow OPI only option? the whole voyce community is paying close attention to your videos.
Hello there! Yes, that's definitely something I will talk about in another video. Thank you for the idea and your support! 🥰
@@masontheinterpreterpls do Mason, you’re reaching a lot of people with these videos and are basically our voice
@@josuechang4783 and we must also support him.
if i was working for voyce i think i would be looking for other companies
I do not like it. At all
STRIKE VOYCE SPANISH INTERPRETERS LATAM - **UPDATED DATE AUGUST 5th FROM 9am-3pm ET* DONT LOG TO YOUR SHIFT* Join the cause! Demands: Camera shall remain INACTIVE during audio calls, so interpreters are able to -Rest eyes from screen -Rest their backs allowing change of posture as needed. -Only being monitored for the standard that pertains to the call For an audio call to be HIPAA compliant, the requirements would be: 1.-No 3rd parties should be physically present in the working area and/or exposed to the audio of an interpreting call, hence no other voices should be heard in the call other than the interpreters, nor the interpreter should be heard interacting with a 3rd person at their home office in any call. Interpreter understands QA should be able to listen to the AUDIO of a live call at any point to ensure this. 2.-No background noises; children, pets, chewing noises, drinking noises construction within the home and even relocating within the home office to minimize external noise sources like construction work (if near the area) Interpreter understands quiet environment expectations and is willing to adapt if instructed by QA about a noise issue. As well as using mute to ensure professionalism when drinking water to hydrate. -Mental health; Micromanaging interpreters’ visual demeanor in a call where the requirement is only audio, increases anxiety. Interpreters only worry should be the quality of the interpretation, being able to multi task and complying to HIPAA as stated above, not about their appearance or visual demeanor during the call that has no relevance for this type of service. CHANGES IN RATES Dedicated schedule From $6 USD per hour to $8 USD per hour. Freelance From 0.21 cents per minute to 0.26 cents per minute Both rates adjust to current economy status. Interpreters are not provided with support for working hardware (headset, backdrop, camera), holiday pay, overtime rate, health insurance, affiliations discounts with any company (gyms, medical clinics, food vouchers) yet we are EXPECTED to meet the highest professional and quality standards and fulfilling full-time or part-time stablished and committed hours with none of the benefits. We are considered independent contractors; however, the current rate is not a match for all the benefits that are not provided and what is being asked of interpreters. It is time for a change.
Godspeed to us all, united we are strong
It is most likely against the law to invade someone's privacy including in a job setting when the call is suppsed to be audio only, if the call is video then that is another story.. It is also against the law for companies to have a "black" list and label people as non rehireable. I have a suggestion for Voyce if they are having those quality issues is that they can use artificial intelligence to monitor the audio calls for those bad interpreters. Those bad interpreters can be easily caught and dealt with without that extreme updated policy.. I don't work for Voyce anymore as a freelance contractor but seems like a very tense situation.
They won't spend any money doing any sort of actual problem solving when they can just torment employees for free Also how do you use when you're in some third world country vs an international conglomerate?
This can be implemented remotely and they could do this if they really wanted to solve these kind of issues, however, they decided to go the easy route and just like you said which is to torment good and bad interpreters all together. This means that the company just does not really care about its collaborators which are employees and contractors alike. So sad because this is unprofessional on their part. You're right.
Your course is wonderful. Congratulations! I intend to take the full course in a near future.
@@elianeresende2851 Thank you so much for your kind words! Feel free to reach out anytime by email at “info@utip.ca” if you have questions or concerns!
Hello there, just engaging with this video! Thanks for explaining!
@@theotter7021 My pleasure and thank you for the comment!
Yesterday they sent a new update, they are not going to implement that new policy
@@dayanaromero6477 Hi there! Thank you for the information and I believe I also received the email you are referring to. According to the new email, there are indeed new changes to the policy I mentioned in the video; however, the email felt ambiguous as it actually does NOT explicitly state that your camera will not be active when you are servicing audio only calls, which is the main issue that interpreters are wanting Voyce to clarify. Perhaps they will clarify it further soon and I will make sure to update the news on my channel once they do!
@@masontheinterpreter we had a 2.5 hours zoom meeting on Thursday 1st, we spoke up for our rights and we told them how we felt about this (ugly) policy, they wanted to keep going anyways, but many of our colleages raised their voices. You´re right they did not explained clearly, but at least we can turn off our cameras in VRI. Currently we are working on other changes we want as interpreters.
@@masontheinterpreter I am already following you on LinkedIn, since your post about the new policy. Warm Regards Mason
Coming from Facebook!! Good job!!
@@SmerlineGloriaTheodate Thank you! 🥰
Thank you
Please keep us updated and representing our thoughts. Everyone deserves a Voyce.
@@angelogianuzzi7543 Thank you for your comment! Surely I will try my best to keep my viewers posted, but I know I cannot represent all interpreters for obvious reasons. My channel wouldn’t mean anything unless other interpreters all raise their voices. Thank you once again for your encouraging words!
I absolutely agree with you. If you take on a dedicated schedule, you know you are working back-to-back for more than four hours. Being aware that you might be observed even on an audio call is nerve-wracking.
@@cuteaspuke Thanks for your input! Definitely agreed.
You're the best buddy
Appreciate it!
Hello sir, thank u for your great tips, could u pls tell me how to become a Free lance interpreter, I am a linguist , speaking four languages English, Farsi/Dari , Pushtu, Urdu , working a translator and Interpreter for two big companies, what documents are required?
Hello there! It's amazing that you speak so many languages! I believe there is no one document that makes you a freelance interpreter, but since you are working at two companies already, things should be much easier for you. I believe the steps provided in this video should be still relevant to you, and I highly suggest pursuing interpreter certifications in other fields that you might be interested. If that happens to be medical, I have other videos on my channel that could be of help. I hope this helps at least a little bit and best wishes to you!
Hi Mason!! Thank you for your great content, I have a question, interpreters who speak more than 2 languages are paid more or is the same?
Hey there! Of course I cannot speak for all, but from my understanding, it is not common to get a higher rate because you speak more than two languages, but since you can receive more calls, that will increase your call volume which can be critical if you get paid per minute. I hope this makes sense! 🥰
@@masontheinterpreter Thank you su much for your answer. I asked because I notice that some languages have a higher pay rate than others. Congrats for your hard work. Take care!
@@jonathanmontalvo9940 Thank you for your kind words. Take care as well!
Hello, I wanted to take a moment to greet you and congratulate you on your RUclips channel. Offering free training for medical interpretation is incredibly valuable, especially in Latin America, where often only experienced interpreters are hired. Your efforts are greatly appreciated and make a significant difference. Thank you for providing such an important resource.
Thank you! Greatly appreciate it! 🥰
Where can i have the terminology to study please
Hello! Sorry for the late response, for some reason I never got the notification from your comment. For medical terminology, there will be many resources online by simply looking up “medical terminology” but I personally don’t think there is one source that has everything you will need. Learning terminology isn’t something you do for about 2-3 months before your exam. It is a life long process you will always be doing as an interpreter, so I highly suggest making your own glossary, and update it as you study and work as an interpreter! I have some new videos about how you can get started, and also all of my lecture videos are posted on RUclips for free 😊 I hope this helps!
Hi,I have a question,(I'm learning English I hope you can understand me) if I'm 16 years old,how can I prepare my self to be a interpreter? Because I want (in my future) to study medicine and at the same time I want to be a interpreter to make money for me, I'm studying English, I'm thinking that I have to buy a book about medicine to students in English to learn English and vocabulary of medicine at the same Time,,i really want to do that How can I start? I'm confused,I have 4 years to prepare my self before university because as I said I'm 16 years old (turning 17 years old now on 27 July ) I want to work online i mean to be a interpreter,, and other question,how many money can I earn? Can you reply me? Please 🙏🙏🥹 I have a problem,I live in Italy,my Italian is b1 (I need to improve but I can talk with people,I want to reach a c1-c2 level) but I speak Spanish so I have no idea if I have to be medical interpreter between spanish-english or Italian -english,if the case is Italian -english I'm not a native speaker ,but i can improve,i have 4 years more
Thank you, Mason. I took UTIP course a few months ago and passed the written exam today. The main reasons for taking his class was that the course was reasonably priced and relatively not boring. Also, I finished watching all of his lectures already, so why not paying for the practice exams and a certificate? For the interpreter part, I almost solely relied on his lectures and practice exams. For anatomy and physiology, in addition to watching CrashCourse videos that Mason has included in his course, I took other youtube videos that are easier for me : ) I hope Mason will post more videos regarding the oral exam. Thanks, again!
Hi Christine! Thank you so much for your support and I am so happy to hear that you passed the written exam. Congratulations and I will surely keep posting a lot more videos! 🥰🥰🥰
Hello i am very Interested in your course
Hello there! 👋 Thank you for your interest! Please visit "www.UTIP.ca" for more detailed information. If you have any questions, you can always reach out by emailing me at info@utip.ca 🥰
Thankyou so much for your video 🎉
My pleasure and thank you for your kind comment! 🥰
강의를 수강하고 싶은데요! 장기계획으로 한국어와 스페인어 두개언로도 다 따려고하는데요. 40hour courses는 한번만 들으면 되는걸까요? 한국어.스페인어 다 능숙하고 통역경험 있습니다. 다만 의료분야는 처음입니다. 저같은사람에게 조언좀 부탁드립니다^^
안녕하세요^^! 네, EN-SP, 그리고 EN-KO 둘 다 40시간 코스 자격증 하나만 가지고도 지원하실 수 있습니다! 언어에 능숙하시고 통역 경험이 있으시면 많이 수월하실거라고 생각합니다. 보시는 시험 (NBCMI 또는 CCHI) 상관없이 필기시험은 영어로만 나오기 때문에 언어적인 부분은 걱정 안하셔도 되고 의학 관련 공부에 집중 하시면 될 것 같습니다. 혹시나 궁금하신 점이 있으시면 언제든지 댓글 남겨주세요~!
this is gold!
Thank you for your kind comment! Greatly appreciate it!🥰
Its happened already. Over.
How can I pay to get the complete course ?
Hello there! You can purchase and take the full course on my website: www.UTIP.ca. Feel free to send an email to info@utip.ca if you have any questions or concern!
Hey Mason, how do I get in contact with you directly? I might have something of interest to you. Im a TI trainer as well.
Hello! Please send an email to info@utip.ca for any business inquiries. Thank you!
@@masontheinterpreter I already did a few days ago!
@@JohnDoe-rk7ex Thanks for letting me know! The email ended up in a spam folder but I just checked and replied to your email.
Hi Mason, I just saw your channel yesterday and finished watching your 3 parts series of how to become CMI. I have a serious question that is will the course you introduce fulfill the 40 hours of medical training requirement for the NBCMI? Or would it have to be a well known online course?
Hello there! Yes, my course, MIPCP will fulfill the 40 hours of medical training requirement for both NBCMI and CCHI. Although my lecture videos are available on RUclips at no cost, you will need to purchase the course and take the course on my website (www.UTIP.ca) in order to receive a certificate. I hope this answers your question!
@@masontheinterpreterHi Mason, Thank you, your response did answer my question. I will spend the next couple of days watching the lecture videos on your channel, and when it’s time I’ll visit the pay course on your website for the certification. I’m looking forward to learn from you! Eddie
@eddiedowntoearth Hello Eddie, thank you for letting me know! Just a reminder, you do have to take all the quizzes (there are many!) and two practice exams to receive your certificate at the end in the paid version of the course. Good luck and feel free to leave any questions in the comments, or if you prefer, I am just one email away. 😊 Take care, Eddie!