Видео

I have it, if you have old rads you'll struggle.

An absolutely useless system. Installed throughout the entire house 2 years ago, ​6 radiators, ​extra thermostat​ ​controler, and signal extenders. This system is very inaccurate​ in result ​you have too cold or too hot house, resulting in a waste of money on extra heating costs in addition to the system itself. It's worth mentioning that it was installed by a certified plumber. The batteries run out very quickly; you'll need to replace them 3-4 times a year. The app is glitchy all the time. I deeply regret purchasing it; it's a waste of money and time. Now I have a completely useless system that I HAVE TO REMOVE and RETURN BACK TO THE OLD FASHIONED THERMOSTAT. I'VE LOST THOUSANDS OF POUNDS.

Just fitted today hopefully i won't need use this way but goid to know thank you

big help thanks

I've just set this system up at home and it's amazing, but there are a few very important things to be aware of: 1. The maximum number of heating zones is 16. You can assign multiple devices to one zone though, for example three radiators in one room, or group two rooms together into one logical zone if necessary. 2. The Hub uses its own RF to connect to devices directly, which can be a problem if your boiler is tucked out of the way in a corner of your house. Our house has lots of external walls and our wi-fi is a wired in mesh network to cope, but this is not used by Wiser, other than once to connect the Hub to the network. Range extenders for the Hub's RF network are sold (a feature of the "Smart Plugs") , but they have a maximum number of 6 devices each, and when you switch one on it'll grab all the devices it can find, not necessarily the ones out of range! I spent two hours on the phone to support, to no avail. I did later manage to set it up on my own. to It's pretty tricky to force it to include the out of range devices in its list of 6 - the only way I found was to delete enough in-range devices that it had to include the out of range ones in its list of six, then add the deleted devices back in and they'll connect to the Hub, because the range extenders are full. We have two range extenders and this was a frustrating and lengthy process. If this could be fixed I'd give Wiser 10/10. Once it's installed though, it's done, so it's 10.10 when in use.

Hi there I have a question about Wiser Radiator Thermostats. The ones I have (not fitted yet) have the little chrome locking collar already attached to the thermostat., which seems to differ with some of the Wiser radiator thermostats I've seen on RUclips channels. Is this an older type of Wiser Thermostat and what type of adapters do I need to allow me to fit them properly? Thanks

Hi, I was wondering how long the connection should remain as in my case RTVs added dissapear from the App in couple of hours.

Can’t get mine to link to my hub

BTW... what is the best way to set different Summer and Winter schedules for everything?

It would be better if the sockets also showed the signal level. Unfortunately they don't.

still not matter compatibility as promised.

No way in I’m I being conned out of another £114 for this with no future proofing guarantee. Fool me once… Hive for me.

When are we going to get all the basic standard features that are still missing: Inbuilt geofencing Temperature offsets Adjustable cycle rates Hot water priority Turn off inbuilt weather comp for boilers with external weather comp To name just a few features. So much you could do but you seem content on just rolling out simple cosmetic updates. This could be best smart thermostat on the market, but it’s just too basic.

Nice update, I have been using Home Assistant to troubleshoot my new install 👍

Is there an option to set max temp? If not, please can you add 🙏. A certain person in my household is always cold! But then proceeds to adjust the temp at an unrealistic high setting, to extra costs to the bill payer, me. Which negates the point of having this fuel saving device😊

Wiser is a smart system. It took a while to configure, getting the hub to talk to the router (with the added difficulty of inserting a Eero into the network), but we got there in the end. It would be nice to have the app work in landscape mode on a tablet; note that a disabled user can't easily rotate a tablet. Also, a PC version would be a bonus. Can we have both of these in the next upgrade, please?

The main thermostat, works the whole system. Been using mine for some years. Excellent set up.

Nice touch. I would love to see a cheap thermostat without a screen to supplement the TRVs stat, as in my case it's between 3-5° out

Shame that my problem with Schedules, that ive never created, suddenly appearing in AUTOMATIONS can't be resolved though.

Good to see this. Would love to see more calendar options added, eg ability to turn everything on in 5 days time and then everything off again two weeks later, or maybe turn on the attic heating for a week when a guest stays.

To ANYONE thinking of installing the wiser system , I would absolutely suggest you dont go with the app or drayton. I bought the previous version of control which was ran with mygenie app. Now its not supported and makes my system obsolete from my phone. They will probably shut down wiser in the future and put you in the position I am in now. Go with honeywell hive or google nest or someone else . This crowd is a joke ....... engineering their future. Cheerio I am done with DRAYTON.

I tried for about 3 hours today to complete the setup of a new Wiser 3 system. The connection is first made to the HUB component as you show in video. But when returning to my WiFi connection for internet service to phone it all goes pearshaped. I updated HUB firmware to 4.22.4 but no solution. After each failed attempt I noticed that the device SSID name "Wiser88_xxxxxC" changes to a different SSID - the number 88 to something 77, 66, 55 for example. This looks wrong to me. Why does the SSID change after every "failed to connect"? Where do I get help or do I have to return the complete system?

Does the main thermostat control the whole system and operate the trv's or do you have to set the thermostat and the trv?

Anyone know what to do if there's no signal and the central led light remains yellow? I've taken batteries out, changed them, recalibrated ... and no joy

How to change network

The Wiser System for a large house is really good. The app is also great. The downside is that some of the Smart TRV's can be problematical. We have 23 of them and in only a short period of time issues have arisen. The valves are not shutting off and the radiators are fully on way above the required heat. Sometimes this can easily be fixed with recalibrating the TRV. Other times this does not work. Have found by replacing the batteries that were only 2 months old this fixed the problem. Tested the old batteries and they appeared to be good. You need to continue monitoring the app to spot what TRV's are not working properly especially in rooms not often used. Have only had the Wiser System for 2 months but if the problems continue I would be reluctant to recommend. This is a shame as when it works it is a brilliant system for larger houses.

If i installed a Wiser kit 1 and then decided to add another room stat later on, do i need to upgrade the hub for a different zone?

Thanks very helpful, especially the pre installation checks.

Hi James, I have installed the wiser hubr, room thermostat and 3 rad thermostats so leaving 4 traditional rad valves. I am struggling though on the scheduling as my wife is disabled and I want her when I’m not at home to just turn the thermostat up on the landing and all rads come on, when I put the thermostat up to say 25 to check only the non wiser rad valves are working so the three rads with the new ones stay cold, what am I doing wrong else I might have to return everything as not working as expected

very helpful, just what I needed. thanks

I installed my drayton wiser conventional kit 2, with smart thermostats in all rooms (5 in total, including the bathroom) on the 3/12/2023. I have several problems 1. I have set different room temperatures as required and at different start and end times. 2. All heating kicks in and starts warming up all rooms as soon as the earliest time set kicks in even though they have different start and finish times. I work shifts, so I don't need my room heated as and when is not in use. 3. When I chose to boost 1 room as needed, all other rooms heating kicks in even though they have different start times and temperature times. 4. Even if I reduce the temperatures to between 10 and 12 degrees to stop rooms from warming up as they're not required, they heat and warm up anyway. These problems do not help with the idea of the drayton smart heating efficiency of the heating system ideas. Eg. I needed to boost only my bedroom at night after work, but the whole heating system kicked in while other people were sleeping, which is not required. These problems have rather caused my bills to increase instead of decreasing for efficiency and cost. Please, I would appreciate it if you could help rectify all these inefficiency problems. Now, I can't boost a single room without all other heating kicking.

My smart meter is not eligable with Insights, can my meter be changed or is Wiser adding more makes ?

My app hasn't even got that option

What do you do if the light doesn't come on when you turn it?

Would this be able to control an air to air heat pump?

This does not work. BUT, by chance, I found that you have to IDENTIFY the valve, via the Wiser App.

Why do we need a room stat? How would you set this up to switch the floor heating on?

Nice clear explanation. I love my Wiser system. 👍👍

Wpuld be useful if there is was a means to do this from tte app as well ( eg. Devices, Recalibrate)

Is each TRV able to have its own schedule? E.g. bedroom 1 is set to 16 until 8pm then heats up to 18 so its warmer for bedtime

I find that heat rises and sometimes my upstairs radiators don’t come on. It would be nice to have the software automatically boost “upstairs” even if the rooms are at temperature. Especially in comfort mode where the heating turns on before the set point, can it start upstairs first? Or at least both together. I find the bedrooms feel colder when the radiator is off, even when they are at set temperature. Plus uncontrolled radiator in the en-suite doesn’t turn on because no upstairs radiator is on.

Brilliant system and it also works with Home Assistant. I've been using it for more than 2 years now.

I’ve read online that this Wiser Heat switch, combined with a smart stat and the floor temp accessory could also be used to control a single hydronic UFH zone - is that true?

Do all the radiators in a heating zone have to have Wiser controlled TRVs? If not how does the heating in those rooms without Wiser TRVs affected?

A great system, i have them fitted to every radiator in my house and they just work. No problems at all.

Great until the bathroom radiator thermostat synchronise with the bedroom thermostat and start heating on its own ( if turn the heat on in bedrom the bathroom radiator starts heating after a few seconds- even if it's off. And to turn it off I need to turn off the bedroom one). I have tried to change the thermostat ( think that it might be faulty) without any result.

I have a Wiser system with five separate zones. It makes sense not to heat a spare room that's hardly used, but I've started to wonder if I actually have too many zones and I'm making my heating less efficient. With these five zones my boiler is often running just to heat one radiator with a small surface area when that hot water could be going through several radiators with a larger surface area and better transferring the heat into the thermal mass of my home. I feel like I'm getting less energy out of my boiler per minute that it runs than I could be. Does Drayton have any advice on the topic of perhaps over-zoning my heating?

Will this ever be discontinued like the previous one forcing a complete change? Trying to decide whether to just swap to Nest…

Doesn't work. I've linked a few other manufacturers to Google home but wiser heat fails to connect. Tried it on 2 different Google accounts but failed on both