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Drayton Home
Добавлен 6 окт 2022
This is the official RUclips Channel for Wiser Home, the energy-saving and sustainable way to keep your home warm.
With Wiser, it's simple to build a heating ecosystem; we make it easy to get smarter with your home and even smarter with your energy use. Whether you have wet or electric underfloor heating, a combi / conventional boiler, radiators, or towel rails, we've got you covered!-all controlled by the Wiser Home app.
Every home is different, so we want to make it easy to find the best Wiser kit for your home. All it takes is a minute to complete our product selector tool, and you can say hello to a smarter, more sustainable home: wiser.draytoncontrols.co.uk/product-selector
To learn more about Wiser, visit: www.wiser.draytoncontrols.co.uk
Follow us on Social Media @DraytonHome to keep up to date with the latest Wiser range.
For tech advice, Call our helpline on 0333 6000 622
Our support lines are open 7 days a week Mondays to Fridays 8am-9pm, weekends 9am-5pm.
With Wiser, it's simple to build a heating ecosystem; we make it easy to get smarter with your home and even smarter with your energy use. Whether you have wet or electric underfloor heating, a combi / conventional boiler, radiators, or towel rails, we've got you covered!-all controlled by the Wiser Home app.
Every home is different, so we want to make it easy to find the best Wiser kit for your home. All it takes is a minute to complete our product selector tool, and you can say hello to a smarter, more sustainable home: wiser.draytoncontrols.co.uk/product-selector
To learn more about Wiser, visit: www.wiser.draytoncontrols.co.uk
Follow us on Social Media @DraytonHome to keep up to date with the latest Wiser range.
For tech advice, Call our helpline on 0333 6000 622
Our support lines are open 7 days a week Mondays to Fridays 8am-9pm, weekends 9am-5pm.
App to Control Your Heating on Your Phone (with Wiser)
Take a swift tour around our Wiser App and discover the incredible features. Control all your Wiser products - from almost anywhere. In the house, garden, office, or even the world. With it, you’ve got heating and hot water at your fingertips.
Getting chilly? Two clicks and you can give your rooms a little boost as it overrides your normal heating schedule.
Want to save money? Open the Insights and Heat Report to check your energy consumption to help pop a few pennies away for a rainy day.
Voice assistant? Just say, “Set lounge to 21 degrees,” for an instant boost.
It functions seamlessly with Wiser Smart Thermostats and is available to download for iPhone and Android in the app store.
wiser...
Getting chilly? Two clicks and you can give your rooms a little boost as it overrides your normal heating schedule.
Want to save money? Open the Insights and Heat Report to check your energy consumption to help pop a few pennies away for a rainy day.
Voice assistant? Just say, “Set lounge to 21 degrees,” for an instant boost.
It functions seamlessly with Wiser Smart Thermostats and is available to download for iPhone and Android in the app store.
wiser...
Просмотров: 32
Видео
How to reconnect Wiser devices
Просмотров 211Месяц назад
Throughout this video, we'll take you step-by-step on how to reconnect Wiser devices if they loose signal to the Wiser devices network. If you need to know how to change the batteries in a Wiser Radiator Thermostat check out this video: ruclips.net/video/Ji9AskXD4Jg/видео.html Timestamps: 00:00 Start 00:35 Reconnecting a Wiser Room Thermostat 00:45 Reconnecting a Wiser Radiator Thermostat 01:00...
How to use Smart Modes
Просмотров 7104 месяца назад
Watch this video explaining how to use Smart Modes on the Wiser Home app
Wiser Home app update - Signal strength and dark modes
Просмотров 3,9 тыс.4 месяца назад
This video explores our newest Wiser Home App update, now featuring an intuitive dark mode and advanced signal strength indicators! Dive into a seamless experience designed to minimise eye strain and elevate your home's intelligence to unprecedented levels. 🌟 🔹 What’s New? 🔹 • Dark Mode: Embrace the comfort of our sleek dark mode, perfect for night-time browsing without the discomfort of glarin...
TS Ultra and TS Ultra+ Thermal Actuators
Просмотров 2895 месяцев назад
Discover the latest innovation in heating efficiency with Dayton's TS Ultra and TS Ultra Thermal Actuators. Designed to elevate your underfloor heating systems, these actuators are key for maintaining an even temperature distribution across different zones of your home. Compatible with the underfloor heating manifold, the TS Ultra and TS Ultra ensure the precise control of water flow into vario...
How to control Underfloor Heating with Wiser
Просмотров 6565 месяцев назад
Throughout this video, we'll take you step-by-step on how to effectively control your water-based underfloor heating with the innovative Wiser Underfloor Heating Controller. This guide is essential if you're looking to enhance the comfort and efficiency of your home heating system. Here's why you might find this tutorial particularly useful: 1. Maximising Efficiency: Over time, your underfloor ...
Billy’s Testimonial: How Wiser Transformed My Heating System | Wiser
Просмотров 1486 месяцев назад
In this testimonial, Billy shares his experience with the Wiser heating system, highlighting its versatility, user-friendliness, and efficiency in managing his heating needs. 🌟 Universal Compatibility: Billy chose Wiser for its compatibility with a wide range of existing products on the market, making it a seamless fit for his home. 🔌 Online and Offline Usage: The ability to use Wiser both onli...
Efficient Heating Solutions: Thomas' Testimonial on Wiser Zonal Heating System | Wiser
Просмотров 716 месяцев назад
In this testimonial, Thomas, an architect with a keen interest in sustainability, shares his experience with the Wiser Zonal Heating System. Living in a historic three-bedroom mid-terrace house in Cardiff, Wales, Thomas and his wife sought to reduce their environmental footprint while maintaining comfort for their family. 🌍❄️ With solid walls and an existing Combi boiler radiator setup dating b...
Marks Testimonial How Wiser Transformed Our Heating System 🌡️❄️ | Wiser
Просмотров 1406 месяцев назад
In this video, Mark from Gloucester shares his experience with upgrading his heating system to the Drayton Wiser solution. Living in a semi-rural area without mains gas, Mark sought a reliable and adaptable heating solution for his family of four. Over the past 18 months, Mark's household has benefited from the efficiency and convenience of the Wiser smart heating system. Despite having a decad...
Simon’s Smart Home Journey With Wiser Heating | Wiser
Просмотров 2537 месяцев назад
In this video, Simon, the owner of a construction company in Herefordshire, shares his experience with Wiser, the smart heating system that revolutionised his household. Simon's home is a substantial old Stone Farmhouse with six bedrooms spread over three floors, accommodating his partner and children. After experimenting with various smart heating systems, Simon discovered Wiser through recomm...
How to Change the Batteries in a Wiser Radiator Thermostat 🔋🔧 | Wiser
Просмотров 3,7 тыс.7 месяцев назад
Welcome to our comprehensive guide on efficiently changing the batteries in your Wiser Radiator Thermostat, ensuring your home heating system stays operational and efficient. This video is your ultimate walkthrough, filled with step-by-step instructions, practical tips, and visual demonstrations to make the battery replacement process as smooth as possible. Don't forget to hit like, subscribe, ...
Optimise Your Heating System with Wiser: Control Your Mix of Heating Sources 🌡️❄️ | Wiser
Просмотров 1,4 тыс.9 месяцев назад
Welcome to our guide on how Wiser can efficiently manage a diverse heating setup. Did you know that Wiser can seamlessly control various heating sources? Whether it's underfloor heating, radiators, or electric heaters, Wiser's intelligent heating system consolidates control for optimal comfort and efficiency. The property in the video consists of a mix of heating mechanisms. Downstairs, there's...
Wiser Home App Smart Heating Scheduling Guide 🏡 | Wiser
Просмотров 2,5 тыс.9 месяцев назад
Unlock the full potential of your Wiser Home app with our comprehensive guide on scheduling! 🏡✨ In this step-by-step tutorial, we'll walk you through the ins and outs of setting up and modifying schedules using the Wiser Home app. 🔍 Navigating the Home Screen: Upon opening the app, your home screen displays a list of rooms, and depending on your system, this may include multiple rooms and hot w...
Pairing Your Wiser System With Your Home Wi-Fi 🛜 | Wiser
Просмотров 3,6 тыс.9 месяцев назад
In this step-by-step guide, we'll walk you through the seamless process of registering and connecting your Wiser System to your home Wi-Fi. 📱 Installing the Wiser Home App: Begin by searching for "Wiser Home" on the App Store or Google Play Store. Download and install the Wiser Home app on your smartphone. Launch the app, tap "Get Started," and choose the homeowner option to create your account...
How To Add Smart Room Thermostat To Your Wiser System 🔧 | Wiser
Просмотров 3,2 тыс.9 месяцев назад
How To Add Smart Room Thermostat To Your Wiser System 🔧 | Wiser
The importance of Multi-room heating | Wiser
Просмотров 4,5 тыс.9 месяцев назад
The importance of Multi-room heating | Wiser
Wiser - Smart Heating Controls That Take Care Of Your Home And The Planet | Wiser by Drayton
Просмотров 4 тыс.10 месяцев назад
Wiser - Smart Heating Controls That Take Care Of Your Home And The Planet | Wiser by Drayton
Simon’s Wiser Testimonial | Smart And Sustainable Homes
Просмотров 12110 месяцев назад
Simon’s Wiser Testimonial | Smart And Sustainable Homes
Wiser - Saving you 30% On Your Heating
Просмотров 91510 месяцев назад
Wiser - Saving you 30% On Your Heating
Controlling Electrical Heating With Wiser Heat Switch and Floor Temperature Sensor | Wiser
Просмотров 2,3 тыс.11 месяцев назад
Controlling Electrical Heating With Wiser Heat Switch and Floor Temperature Sensor | Wiser
🔧 Upgrading a miGenie Wish 2 to A Wiser Smart Thermostat Kit 2 🔧| Wiser
Просмотров 3 тыс.Год назад
🔧 Upgrading a miGenie Wish 2 to A Wiser Smart Thermostat Kit 2 🔧| Wiser
🔧 Upgrading a miGenie Wish 3 to a Wiser Smart Thermostat Kit 3 🔧| Wiser
Просмотров 1,1 тыс.Год назад
🔧 Upgrading a miGenie Wish 3 to a Wiser Smart Thermostat Kit 3 🔧| Wiser
🔧 Upgrading a miGenie Wish 1 to a Wiser Smart Thermostat Kit 1 🔧| Wiser
Просмотров 3,2 тыс.Год назад
🔧 Upgrading a miGenie Wish 1 to a Wiser Smart Thermostat Kit 1 🔧| Wiser
How To Install Wiser Smart Heating With Multiroom Control | Wiser
Просмотров 13 тыс.Год назад
How To Install Wiser Smart Heating With Multiroom Control | Wiser
Benefits of Smart Plug By Wiser | Wiser
Просмотров 1,7 тыс.Год назад
Benefits of Smart Plug By Wiser | Wiser
How To Recalibrate Smart Radiator Thermostat | Wiser
Просмотров 24 тыс.Год назад
How To Recalibrate Smart Radiator Thermostat | Wiser
Benefits Of Smart Heating Away Mode | Wiser
Просмотров 510Год назад
Benefits Of Smart Heating Away Mode | Wiser
Benefits Of Multi-room Heating | Smart Heating Systems | Wiser
Просмотров 1,2 тыс.Год назад
Benefits Of Multi-room Heating | Smart Heating Systems | Wiser
Save Money On Your Energy Bills With Eco Mode | Smart Heating Systems | Wiser
Просмотров 647Год назад
Save Money On Your Energy Bills With Eco Mode | Smart Heating Systems | Wiser
I have it, if you have old rads you'll struggle.
An absolutely useless system. Installed throughout the entire house 2 years ago, 6 radiators, extra thermostat controler, and signal extenders. This system is very inaccurate in result you have too cold or too hot house, resulting in a waste of money on extra heating costs in addition to the system itself. It's worth mentioning that it was installed by a certified plumber. The batteries run out very quickly; you'll need to replace them 3-4 times a year. The app is glitchy all the time. I deeply regret purchasing it; it's a waste of money and time. Now I have a completely useless system that I HAVE TO REMOVE and RETURN BACK TO THE OLD FASHIONED THERMOSTAT. I'VE LOST THOUSANDS OF POUNDS.
Just fitted today hopefully i won't need use this way but goid to know thank you
No problem 👍
big help thanks
Glad it helped!
I've just set this system up at home and it's amazing, but there are a few very important things to be aware of: 1. The maximum number of heating zones is 16. You can assign multiple devices to one zone though, for example three radiators in one room, or group two rooms together into one logical zone if necessary. 2. The Hub uses its own RF to connect to devices directly, which can be a problem if your boiler is tucked out of the way in a corner of your house. Our house has lots of external walls and our wi-fi is a wired in mesh network to cope, but this is not used by Wiser, other than once to connect the Hub to the network. Range extenders for the Hub's RF network are sold (a feature of the "Smart Plugs") , but they have a maximum number of 6 devices each, and when you switch one on it'll grab all the devices it can find, not necessarily the ones out of range! I spent two hours on the phone to support, to no avail. I did later manage to set it up on my own. to It's pretty tricky to force it to include the out of range devices in its list of 6 - the only way I found was to delete enough in-range devices that it had to include the out of range ones in its list of six, then add the deleted devices back in and they'll connect to the Hub, because the range extenders are full. We have two range extenders and this was a frustrating and lengthy process. If this could be fixed I'd give Wiser 10/10. Once it's installed though, it's done, so it's 10.10 when in use.
Thanks for your feedback, we will forward your suggests to our product management team.
Hi there I have a question about Wiser Radiator Thermostats. The ones I have (not fitted yet) have the little chrome locking collar already attached to the thermostat., which seems to differ with some of the Wiser radiator thermostats I've seen on RUclips channels. Is this an older type of Wiser Thermostat and what type of adapters do I need to allow me to fit them properly? Thanks
There has only ever been one Wiser Radiator Thermostat adaptor that has a chrome ring, have a chat with our customer service team who can assist you - 0333 6000 622.
How can I connect the device with the wiser home App? If I turn it to + the device blink blue and red and the green led is in steady state. So no device can be found by the app. The manual says it should blink green.
Hi, I was wondering how long the connection should remain as in my case RTVs added dissapear from the App in couple of hours.
Sorry your hear your experiencing issues, our customer service team can help you - 0333 6000 622
I'd like to send a big thanks to Wiser support team- Mike, Joshua and Charles for a help with the problem I was experiencing. It took us a bit of time but lads know their job. They led me through all phases, from identifying and explaining the problem to the solution of the problem. Thank you once again, Lads.
Can’t get mine to link to my hub
Sorry to hear you are having problems. If you call our customer service team they will be able to help you - 0333 6000 622
BTW... what is the best way to set different Summer and Winter schedules for everything?
At the moment you can only set one schedule at a time, so you'll need to change it at the end of each season. We will forward this to our product manager as a future improvement.
@@draytonhomeyes I would love to be able to switch to different schedules without having to re program
It would be better if the sockets also showed the signal level. Unfortunately they don't.
Thanks for your feedback, we will forward this to product management.
still not matter compatibility as promised.
I have forwarded this to our product manager
No way in I’m I being conned out of another £114 for this with no future proofing guarantee. Fool me once… Hive for me.
We are sorry you are not happy with your product. If your having issues contact our customer services - 0333 6000 622
When are we going to get all the basic standard features that are still missing: Inbuilt geofencing Temperature offsets Adjustable cycle rates Hot water priority Turn off inbuilt weather comp for boilers with external weather comp To name just a few features. So much you could do but you seem content on just rolling out simple cosmetic updates. This could be best smart thermostat on the market, but it’s just too basic.
And visibility of Zigbee channel too!
I will forward this to our product manager!
Nice update, I have been using Home Assistant to troubleshoot my new install 👍
Great 👍
@@draytonhome ZigBee channel number would also be useful 🤓
Is there an option to set max temp? If not, please can you add 🙏. A certain person in my household is always cold! But then proceeds to adjust the temp at an unrealistic high setting, to extra costs to the bill payer, me. Which negates the point of having this fuel saving device😊
Have you implemented Device Lock on the thermostats to stop tampering 😅
Thankyou for your feedback, I have sent this request to our product manager.
Wiser is a smart system. It took a while to configure, getting the hub to talk to the router (with the added difficulty of inserting a Eero into the network), but we got there in the end. It would be nice to have the app work in landscape mode on a tablet; note that a disabled user can't easily rotate a tablet. Also, a PC version would be a bonus. Can we have both of these in the next upgrade, please?
Thankyou for your feedback, I have sent this request to our product manager.
The main thermostat, works the whole system. Been using mine for some years. Excellent set up.
The TRVs are set via the app. Takes a wee while to get them synced with the stat. Bit of trial and error..
Nice touch. I would love to see a cheap thermostat without a screen to supplement the TRVs stat, as in my case it's between 3-5° out
Thankyou for your feedback, I have sent this request to our product manager.
Shame that my problem with Schedules, that ive never created, suddenly appearing in AUTOMATIONS can't be resolved though.
Thankyou for your feedback, I have sent this request to our product manager.
Good to see this. Would love to see more calendar options added, eg ability to turn everything on in 5 days time and then everything off again two weeks later, or maybe turn on the attic heating for a week when a guest stays.
Yes a "spare room mode" would be nice for when guests visit!
Thankyou for your feedback, I have sent this request to our product manager.
To ANYONE thinking of installing the wiser system , I would absolutely suggest you dont go with the app or drayton. I bought the previous version of control which was ran with mygenie app. Now its not supported and makes my system obsolete from my phone. They will probably shut down wiser in the future and put you in the position I am in now. Go with honeywell hive or google nest or someone else . This crowd is a joke ....... engineering their future. Cheerio I am done with DRAYTON.
I tried for about 3 hours today to complete the setup of a new Wiser 3 system. The connection is first made to the HUB component as you show in video. But when returning to my WiFi connection for internet service to phone it all goes pearshaped. I updated HUB firmware to 4.22.4 but no solution. After each failed attempt I noticed that the device SSID name "Wiser88_xxxxxC" changes to a different SSID - the number 88 to something 77, 66, 55 for example. This looks wrong to me. Why does the SSID change after every "failed to connect"? Where do I get help or do I have to return the complete system?
Sorry you are having problems, chat with our customer services who will be able to check if the system has been set up properly - 0333 6000 622.
@@draytonhome I followed your advice but with no success. Luckily I bought from City Plumbing and I received a full refund within 3 days.
I can answer this. You need to contact customer service and they will allocate you a new I.D. I got this and the p.o.s had been fitted to someone else's house and put back in the box
Does the main thermostat control the whole system and operate the trv's or do you have to set the thermostat and the trv?
No, the thermostat will only control the zone that it is assigned to in the Wiser Home app. Any device from any Wiser zone has the capability to call for heat and there is no master device.
@draytonhome Can you explain how to assign the thermostat to a zone or room please? Mine calls for the boiler to be on but doesn't reduce or increase the heat in whatever room its put in.
Anyone know what to do if there's no signal and the central led light remains yellow? I've taken batteries out, changed them, recalibrated ... and no joy
The yellow light means the Wiser Radiator Thermostat is not joined to the Wiser network. If t's showing in the app with no signal it needs to be deleted, and then follow the steps to add a new device. Our customer services team are happy to guide you through this process - 0333 6000 622
How to change network
Do you mean how to change your Wi-fi network?
The Wiser System for a large house is really good. The app is also great. The downside is that some of the Smart TRV's can be problematical. We have 23 of them and in only a short period of time issues have arisen. The valves are not shutting off and the radiators are fully on way above the required heat. Sometimes this can easily be fixed with recalibrating the TRV. Other times this does not work. Have found by replacing the batteries that were only 2 months old this fixed the problem. Tested the old batteries and they appeared to be good. You need to continue monitoring the app to spot what TRV's are not working properly especially in rooms not often used. Have only had the Wiser System for 2 months but if the problems continue I would be reluctant to recommend. This is a shame as when it works it is a brilliant system for larger houses.
Sorry to hear your having problems, it might be worth having a chat to our customer services team to make sure everything set up as it should be - 0333 600 622
If i installed a Wiser kit 1 and then decided to add another room stat later on, do i need to upgrade the hub for a different zone?
You can add up to 16 room thermostats on your kit one but if you want individual room control you will need to use them with Wiser Radiator Thermostats to control your heating in each room. You will only need to change your hub type if you were making wiring / plumbing changes to your system.
Thanks very helpful, especially the pre installation checks.
Glad it helped!
@@draytonhomehaving now successfully fitted Wiser 2, one small bit of feedback, the new unit out of the box has a wallplate on it which needs to be removed before slotting onto the existing Wish wallplate. Just a minor thing but it confused me for a moment when it wouldn’t fit as this step wasn’t mentioned. Many thanks though because this video made it much easier for a DIY fitter.
Hi James, I have installed the wiser hubr, room thermostat and 3 rad thermostats so leaving 4 traditional rad valves. I am struggling though on the scheduling as my wife is disabled and I want her when I’m not at home to just turn the thermostat up on the landing and all rads come on, when I put the thermostat up to say 25 to check only the non wiser rad valves are working so the three rads with the new ones stay cold, what am I doing wrong else I might have to return everything as not working as expected
The room stat will only control the zone that it's assigned to. What you described is the correct operation of the Wiser system, it might be possible to group things together to suit your need. If you want to talk this through. Send and email with your number to training.dratoncontrols.co.uk.
very helpful, just what I needed. thanks
Glad it helped!
I installed my drayton wiser conventional kit 2, with smart thermostats in all rooms (5 in total, including the bathroom) on the 3/12/2023. I have several problems 1. I have set different room temperatures as required and at different start and end times. 2. All heating kicks in and starts warming up all rooms as soon as the earliest time set kicks in even though they have different start and finish times. I work shifts, so I don't need my room heated as and when is not in use. 3. When I chose to boost 1 room as needed, all other rooms heating kicks in even though they have different start times and temperature times. 4. Even if I reduce the temperatures to between 10 and 12 degrees to stop rooms from warming up as they're not required, they heat and warm up anyway. These problems do not help with the idea of the drayton smart heating efficiency of the heating system ideas. Eg. I needed to boost only my bedroom at night after work, but the whole heating system kicked in while other people were sleeping, which is not required. These problems have rather caused my bills to increase instead of decreasing for efficiency and cost. Please, I would appreciate it if you could help rectify all these inefficiency problems. Now, I can't boost a single room without all other heating kicking.
I'm sorry to hear your experiencing issues with the system. We have a dedicated customer service team for Wiser that will be able to do some remote diagnostics to make sure the system is set up correctly. Give them a call on 0333 6000 622.
My smart meter is not eligable with Insights, can my meter be changed or is Wiser adding more makes ?
Currently SMETS2 are the only smart meters compatible with Insights+. It may be possible to have your existing meter upgraded but you would need to contact your DNO.
My app hasn't even got that option
The options in settings, accounts, apps and connections.
What do you do if the light doesn't come on when you turn it?
I have this same issue too, hopefully Drayton Wiser will answer
If you don't get any lights when you twist the cap it can either be that the device lock is active in the app or the batteries are dead.
Would this be able to control an air to air heat pump?
Wiser only currently supports air to water heat pumps along with oil, gas and electric boilers.
This does not work. BUT, by chance, I found that you have to IDENTIFY the valve, via the Wiser App.
Why do we need a room stat? How would you set this up to switch the floor heating on?
Hi, it sounds like you require the underfloor heating controller. For more information, your best bet is to contact our Customer Support team. They are very knowledgeable and always keen to help! 0333 6000 622, email customer.care@draytoncontrols.co.uk or complete the contact form on our website: www.draytoncontrols.co.uk/contact-us
Nice clear explanation. I love my Wiser system. 👍👍
Great to hear, Ian!
Wpuld be useful if there is was a means to do this from tte app as well ( eg. Devices, Recalibrate)
Great suggestion, Ed! We'll pass it on to the team.
Agree
Is each TRV able to have its own schedule? E.g. bedroom 1 is set to 16 until 8pm then heats up to 18 so its warmer for bedtime
Hi Drummond. Yes, and using your TRVs in this way means you'll only be heating rooms when you actually need them
I find that heat rises and sometimes my upstairs radiators don’t come on. It would be nice to have the software automatically boost “upstairs” even if the rooms are at temperature. Especially in comfort mode where the heating turns on before the set point, can it start upstairs first? Or at least both together. I find the bedrooms feel colder when the radiator is off, even when they are at set temperature. Plus uncontrolled radiator in the en-suite doesn’t turn on because no upstairs radiator is on.
Thanks for your feedback, we will forward it to the product management team as a suggested improvement.
Brilliant system and it also works with Home Assistant. I've been using it for more than 2 years now.
I’ve read online that this Wiser Heat switch, combined with a smart stat and the floor temp accessory could also be used to control a single hydronic UFH zone - is that true?
Yes, I have one of these heat switches controlling my hydronic underfloor heating. I created an additional zone and this heat switch activates zone valve and the valve feedback is used to operate UFH recirculation pump and give a switch live to boiler, this has been working fine. I am about to install the remote floor sensor and fit as per described in this video and then use floor sensor upper and lower setpoints which should turn on and off relay within heat switch deactivating heat source as long as the room stat is still calling for heat. Perhaps setting the room stat slightly higher than the room setpoint you want, then the heatswitch will control on actual floor temperature until exceeded by upper floor limit setpoint or roomstat and then cut back in once slab has cooled off enough to hit lower temp setpoint or room stats calls for heat which then reactivates the heat source. Well thats what I'm hoping. Not much info around to guide us all in the way these upper and lower limits will actually work. We might get away just using the upper limit setpoint and use a default hysteresis, again unsure what this is. Come on Wiser give us more info. Off now to do some trials with the probe and see what happens !!
The Electrical Heat Switch cycle rate is optiomised for direct electrical heating loads and is lively to be too fast to control a wet underfloor heating zone efficiently.
Do all the radiators in a heating zone have to have Wiser controlled TRVs? If not how does the heating in those rooms without Wiser TRVs affected?
Those without TRVs are heated when the main thermostat switches the boiler's heating system, i.e. when one of the other TRVs triggers heating.
@@CMDRSloma That's what I suspected. Effectively the radiators without Wiser TRVs will heat up whenever one of the Wiser TRVs make a request, not an efficient way of running the system.
@@user-cw9ym7fv8lI initially had normal TRV’s on all my rads before I started upgrading. So each radiator already had some temperature control. But if you just have standard valves then those radiators will come on just as before, so no more efficient or less efficient than before.
@@Boburto Not quite. With just a single thermostat in the home, the heating will come on or off based on that room. However, by adding a radiator thermostat, the heating will come on when either the room thermostat or the radiator thermostat demands and all the rooms will heat up, even if the room thermostat is exceeded. Worse, if the room thermostat and the radiator thermostat are in the same room, the room will heat up to the temperature of the radiator thermostat regardless of what the room thermostat is set to.
Any radiators on the same heating circuit that don't have Wiser Radiator Thermostats fitted will heat when other zones on that circuit call for heat.
A great system, i have them fitted to every radiator in my house and they just work. No problems at all.
Thanks, Robin! Glad to hear it!
Great until the bathroom radiator thermostat synchronise with the bedroom thermostat and start heating on its own ( if turn the heat on in bedrom the bathroom radiator starts heating after a few seconds- even if it's off. And to turn it off I need to turn off the bedroom one). I have tried to change the thermostat ( think that it might be faulty) without any result.
That shouldnt happen. Check the valve/plunger on the radiator to make sure it’s actuating correctly.
The thermostat is working good..on other radiator.on the bathroom one is not@@Boburto
Have a chat with our customer services team to make sure everything's working as it should - 0333 6000 622.
I have a Wiser system with five separate zones. It makes sense not to heat a spare room that's hardly used, but I've started to wonder if I actually have too many zones and I'm making my heating less efficient. With these five zones my boiler is often running just to heat one radiator with a small surface area when that hot water could be going through several radiators with a larger surface area and better transferring the heat into the thermal mass of my home. I feel like I'm getting less energy out of my boiler per minute that it runs than I could be. Does Drayton have any advice on the topic of perhaps over-zoning my heating?
I have the same query. Is it better to heat a few rooms, as most boilers can modulate down to about 5kw,but that's way to much for a single room
I think from experimentation that it's more cost effective to run all radiators in the same time frame with the thermostats set at temp of your choice. There is no point in firing up the boiler to address a single radiator. I am still wondering if in the depths of winter it's best leaving the system running 24 hrs with differing temp schedules for each radiator rather than letting the house cool down. Any opinions on the matter?
I think it depends on the thermal performance of your house. Mine is "poor" (EPC E) and cools down at around 0.5C per hour in the winter. There's no point in running the system overnight when not required. However, when the system fires up in the morning it "overshoots" which I suppose is wasteful.@@ianbudniak2923
I have a similar issue. Upstairs is set cooler than downstairs, but heat rises so I find the radiators upstairs never come on. Which somehow feels colder even at the same temperature. Plus I find the radiators downstairs working over time…
Wiser learns how quickly the zones gain and loss heat and calculates a % demand that translates into a boiler run time based on the fuel type selected during set up.
Will this ever be discontinued like the previous one forcing a complete change? Trying to decide whether to just swap to Nest…
Wiser forms part of a much bigger connected range in Schneider Electric which has much more development capability and integration with other products and technologies. Unfortunately it was necessary to discontinue the miGenie range as the platform was no longer capable of the development required to add new features expected of a smart heating control. We have put in place a discount and support structure to make upgrading to Wiser as simple as possible.
What did you decide? I'm in the same boat.
Really miffed about this too. £114 for replacement kit I never thought I’d need. I wish I’d spent more originally and gone with Hive. I’d have voice control then too! Being forced into buying a Wiser starter kit feels like throwing good Monday after bad. They should be giving them out to customers if only to stave off understandably negative comments like this. In fact, as I write I’ve made my kind up. Hive time.
Doesn't work. I've linked a few other manufacturers to Google home but wiser heat fails to connect. Tried it on 2 different Google accounts but failed on both
Hi Asad, I wonder if you are able to access the account remotely at all (when not at home), as it sounds like the account may not have paired correctly. Please double check with our customer service team that the account is paired correctly and if not they will be able to sort this out for you: 0333 6000 622 or customer.care@draytoncontrols.co.uk.
@@draytonhome I can connect remotely. Adding it to Google home, it goes all the way to the last step and then fails. The thermostats show up on my device list but they will show off line. Tried it on a few different Google accounts and it was the same. Added it to Alexa and it worked
Sorry to hear this Asad, have you contacted our Customer Service Support (Sales & Technical) +44 (0) 333 6000 622