Good on you for getting a box replacement when the product in question is a big box storage solution. I'm quite disappointed in how Starling Games handled the situation. Thanks for sharing your experience!
I feel fortunate. Having read recent comments on the Kickstarter campaign, there are still people getting the runaround. The customer service was and apparently still is a nightmare. Were you one of the ones who received a damaged game?
It was one of the first projects I backed, and have backed many more since. It was by far the worst experience regarding how a company takes care of their backers I have ever had. Thanks for watching! Would you like to see anything else on the channel?
@@gamesvitae Yup, there is bound to be some bad buys in the beginning, but we all learn to be better consumers eventually. I started backing games back in 2015. I had my share of bad experiences. Mine would be agents of mayhem and Tanares adventures. In terms of feedback, I generally like channels that tell me which games replaces another so I can be even more selective on my choice. Also timestamps would help!
Good on you for getting a box replacement when the product in question is a big box storage solution. I'm quite disappointed in how Starling Games handled the situation. Thanks for sharing your experience!
I feel fortunate. Having read recent comments on the Kickstarter campaign, there are still people getting the runaround. The customer service was and apparently still is a nightmare. Were you one of the ones who received a damaged game?
@@gamesvitae Nope! I didn't back this project. I'm just looking at this as an outsider:)
It was one of the first projects I backed, and have backed many more since. It was by far the worst experience regarding how a company takes care of their backers I have ever had. Thanks for watching! Would you like to see anything else on the channel?
@@gamesvitae Yup, there is bound to be some bad buys in the beginning, but we all learn to be better consumers eventually. I started backing games back in 2015. I had my share of bad experiences. Mine would be agents of mayhem and Tanares adventures. In terms of feedback, I generally like channels that tell me which games replaces another so I can be even more selective on my choice. Also timestamps would help!
@@GoWtheFlow Very helpful feedback! Thank you. Hope to see your comments on future videos.