Thank you , that is such a great machine ... too bad we do not have that available in our Country I hope you will franchise here too :), I am from the Philippines.
@@thepinkstockbrokers Hi Penny, congratulations on your purchase. We wish you many hours of happy sewing! We assume that you have bouth it secondhand, since the B 830 is no longer part of our product portfolio. If possible, try to get an instruction from your BERNINA dealer so that you get to know your new machine well and have a good start! Please also watch the tutorial videos on the BERNINA 830: ruclips.net/p/PL6393CD1FF4F7DD56
Dear Jeanne, the BERNINA 770 QE is compatible with CutWork. CutWork tool and software are not provided as standard with the machine though. They are optional accessories that can be bought separately from the BERNINA dealer.
@@jeanneschultz1921 The software (www.bernina.com/en-US/Software-US/BERNINA-DesignWorks/BERNINA-CutWork-Software) is loaded on a computer. It is not a native Mac software. You could use Boot Camp to run Windows and install the software on your MacBook though.
Hi Hilloah, the CutWork tool can be used on the machine with existing designs without the software. You need the BERNINA Embroidery Software 8 or CutWork Software only when you want to create your own designs.
it's really sad spending near $500 for Software that I cannot use, don't know how to use it. and store told me they have no idea how to use. I can't take it back I tried. watching this video only maks me upset. use what usb? any usb? or one that comes with cutwork tool? I purchased b590 as well (the store offered me discount on software currency own since not working either, That's lot of money I have to pay the bank for me to not able to use fully. train Atlanta sewing center before wasting customers time and money. by the way promotional gifts finally came after waiting 2 months ( no-one tole me about waiting) I talk to sue on software support basically she called me lier for telling her that store doesn't know how to instilled the software or using them! now she do that's really ugly. I do thank you for sending me new softwarecode (one that I purchase never worked replacements right after that didn't work. 3rd tried yes finally worked but yet no one can show me how to use it.. smh bernia what is going on is so wrong.
Dear Angie Lee, we're sorry that watching this video makes you upset. Yes, you can use almost any USB stick on your machine. Just make sure that the storage capacity of the stick is not too large. If the stick has a very large capacity, it may happen that the sewing machine has trouble booting it. If you continue having trouble with your DesignWorks software and your sewing center can't help you, please use berninaofamerica.zendesk.com/hc/en-us to ask for help. Please understand that we can'f offer software support through youtube.
@@BerninaInternational thank you. I tried and when I insert in to my machine it show 0%. where can I go for support far as using software I purchase? I also feel this machine has issues I had it for 6 to 7 weeks I think. when plug in it start making zzzzzz sound from machines. then if I insert usb it froze. I contact sue for this? can I have number I can call talk to? please help me.
@@BerninaInternational I was hoping for live support... it's not easy over chat, I love what this machine can do but I know so little. video and aural software I have is not the same as on this page.
@@Skinceritynow Dear Angie, your BERNINA dealer is your first point of contact for support. If you are not satisfied with the support, please get in touch with BERNINA of America through berninaofamerica.zendesk.com/hc/en-us. We cannot offer live support from Switzerland to customers around the world, especially not via RUclips. This is the responsibility of your BERNINA dealer.
@@BerninaInternational what is the file format for Cutwork? I have the software but have not used it as I don’t know how. Are there any tutorials available for using it?
J’ adore merci cela va sur toute les machines bernina merci de répondre ❤️🌹
Thank you , that is such a great machine ... too bad we do not have that available in our Country I hope you will franchise here too :), I am from the Philippines.
Can i use this cutting tool on a B590 and or B79? Where can I get to cost for this tool?
Hi Sonja, yes, the CutWork Tool is compatible with both models. For a price offer, please get in touch with your BERNINA or bernette dealer.
Hi Maria
It is a BERNINA 830.
Kind regards from Steckborn
Can this also work on the bernina 830
Hi Penny, yes, absolutely. In fact, the video above shows the use of CutWork on the BERNINA 830.
@@BerninaInternational my new machine is berina 830 or the B830
@@thepinkstockbrokers Hi Penny, congratulations on your purchase. We wish you many hours of happy sewing! We assume that you have bouth it secondhand, since the B 830 is no longer part of our product portfolio. If possible, try to get an instruction from your BERNINA dealer so that you get to know your new machine well and have a good start! Please also watch the tutorial videos on the BERNINA 830: ruclips.net/p/PL6393CD1FF4F7DD56
@@BerninaInternational I buy the 830 one but not the b830 I didn’t like that one
@@BerninaInternational what kind of touch screen pen do I need to get
what is the model code of this machine please?
I have a Bernina 770. Is Cutwork part of this machine?
Dear Jeanne, the BERNINA 770 QE is compatible with CutWork. CutWork tool and software are not provided as standard with the machine though. They are optional accessories that can be bought separately from the BERNINA dealer.
Is the Cutwork software loaded on the machine or on a computer that would be attached to the machine. I have Apple computer-MacBook.
@@jeanneschultz1921 The software (www.bernina.com/en-US/Software-US/BERNINA-DesignWorks/BERNINA-CutWork-Software) is loaded on a computer. It is not a native Mac software. You could use Boot Camp to run Windows and install the software on your MacBook though.
Do I need DesignerPlus to use this on Artista 200e? Thank you.
Hi Hilloah, the CutWork tool can be used on the machine with existing designs without the software. You need the BERNINA Embroidery Software 8 or CutWork Software only when you want to create your own designs.
I have a Bernina Artista 180. Will this work on my Bernina
***** what does that mean cutwork is not supported by Bernina anymore? I'm confused.
How much is the price? It must be very expensive. :)
software alone is $499
it's really sad spending near $500 for Software that I cannot use, don't know how to use it. and store told me they have no idea how to use. I can't take it back I tried. watching this video only maks me upset. use what usb? any usb? or one that comes with cutwork tool? I purchased b590 as well (the store offered me discount on software currency own since not working either, That's lot of money I have to pay the bank for me to not able to use fully. train Atlanta sewing center before wasting customers time and money. by the way promotional gifts finally came after waiting 2 months ( no-one tole me about waiting) I talk to sue on software support basically she called me lier for telling her that store doesn't know how to instilled the software or using them! now she do that's really ugly. I do thank you for sending me new softwarecode (one that I purchase never worked replacements right after that didn't work. 3rd tried yes finally worked but yet no one can show me how to use it.. smh bernia what is going on is so wrong.
Dear Angie Lee, we're sorry that watching this video makes you upset. Yes, you can use almost any USB stick on your machine. Just make sure that the storage capacity of the stick is not too large. If the stick has a very large capacity, it may happen that the sewing machine has trouble booting it. If you continue having trouble with your DesignWorks software and your sewing center can't help you, please use berninaofamerica.zendesk.com/hc/en-us to ask for help. Please understand that we can'f offer software support through youtube.
@@BerninaInternational thank you.
I tried and when I insert in to my machine it show 0%. where can I go for support far as using software I purchase? I also feel this machine has issues I had it for 6 to 7 weeks I think. when plug in it start making zzzzzz sound from machines. then if I insert usb it froze. I contact sue for this? can I have number I can call talk to? please help me.
@@BerninaInternational I was hoping for live support... it's not easy over chat, I love what this machine can do but I know so little. video and aural software I have is not the same as on this page.
@@Skinceritynow Dear Angie, your BERNINA dealer is your first point of contact for support. If you are not satisfied with the support, please get in touch with BERNINA of America through berninaofamerica.zendesk.com/hc/en-us. We cannot offer live support from Switzerland to customers around the world, especially not via RUclips. This is the responsibility of your BERNINA dealer.
@@BerninaInternational what is the file format for Cutwork? I have the software but have not used it as I don’t know how. Are there any tutorials available for using it?
hi