Schwintek Slide-out Troubleshooting
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- Опубликовано: 20 июл 2024
- Todd Colley explains How to Troubleshoot a Schwintek Slide-out
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Thanks! This got me fixed. I really appreciate how you quickly get to the point. So few videos are made that way.
Great video Paul. Followed your instructions exactly and fixed my problem!! My slide would go out unevenly. It finally reached the point that it wouldn't move in or out - stuck part of the way out. From your video I also learned to never put the slide out half-way -- which I was guilty of doing many, many times (I would slide it out part-way to move around the travel trailer when it was in storage, etc.). Never do I was confusing the controller. Thanks for saving me a trip to the repair shop and possibly hundreds of dollars in unneeded repairs!
That’s fantastic! Glad we could help!!! -Todd
Man, I'm glad they mounted my little box on the wall right under the slide so you can't get to it with the slide open or out. Reckon it's a good thing it's closed so I haul it to the shop. What a piece of garbage.
Thank you. Did the button pushing and it helped. Thankfully didn’t have to use the override as it’s super hard to get to. Thank you again.
Awesome!! Hope you pushed that like and subscribe button on our channel too 😆. Thanks for the comment -Todd
Definite what helped fix the slight alignment issue on the travelite Aura we have. The key is that holding step at the end of the cycles to help the motors confirm positions. Nice video
Thanks for the great feedback! -Todd
Wow! EXCELLENT video, thanks so much!
No wasted time, very clear instructions.
Going to try these fixes tomorrow.
Thanks! Your techniques worked on my Thor 29G! Son left a shoe on the floor which got caught when closing and front of the slideout was about 5 teeth off. Doing the manual, in then all the way out, then all the way in worked fantastically.
Love this kind of feedback!! So happy to have save you guys a trip to service!! Keep following for more Helpful Hacks!!
This is my first Schwintek Slide. The sound that it makes each time it goes in or out gets me everytime. Anyone else have anxiety over this? I'm just so used to the quietness of the other types we've had.
Motor noise is common on a Shwintek as the motors are located at the top corners of the slide. They are definitely more exposed than your average slide that would have motors beneath the floor or in compartments. So you will definitely hear them. The common sound most people get anxiety over is when the slide reaches the end going out or in. You generally hear binding and creaking, but this is normal to hear. At that point the motors are amping out and stopping any in or out function. -Todd
Great idea! I has become apparent based on anecdotal stories that the operation of these slides are either designed poorly or constructed poorly. My Schwintek slide shear off a gear that got stuck in the slide rail. It is apparently a new issue for Rockwood. My expensive camper is now out for weeks during the best camping.
First trick worked like a charm, thank you!
Thanks for watching, we're glad to help!
A most excellent video, Todd! I always enjoy finding 'gems' like this for us do it yourself-ers, so much bad advice out there, especially for Schwinteks. I have been troubleshooting my slide out vibrating on extension but not retraction. Seems possible that one side is probably off by a turn or two, not enough to catch my eye. Will be worth it to try to sync the motors. Wish me luck...
Very welcome, plenty more to view in our helpful hacks section. Good luck on your current repair. -Todd
Thank you for this. I did an override and now working perfectly again!
@@sonyaandrews4936 awesome!!!!
❤ Your helpful video, fixed my problem, so worried I was screwed and going to get a big $ bill! Thank You!
Thanks this was so helpful...my 2017 Thor motorcoach had an issue with my front slide. The tech I called out did exactly what you just did to extend it and when we left the resort we did the same thing and it worked.
@@lisayates-robinson8095 awesome!!!
Excellent video!
Thanks for the Video, first trick worked!!
well presented and good pace... Hope this works when I retrieve the RV this weekend :)
Excellent!!! Thanks for the feedback!
Did it work?
Great tech work. This will help me get this problem troubleshooted in my own house first. Then I can reach out to the manufacturer.
@@Ascending_Leo816 thanks for the feedback!! Good luck and make sure to hit that subscribe button!! -Todd
Thank you so much. This video saved our weekend! Much appreciated
Yesss!! That’s what we love to hear! Give us a thumbs up and subscribe to show your support and share us with your RVing family! We have a lot of support videos in our Helpful hacks playlist and are steady making more everyday!! Y’all have an amazing trip!! -Todd
Thanks so much. Worked the first way!!!
Hoping to try this today. Thx.
Great hope it does the trick! -Todd
Thank You Paul! Saved our Vaca to Glacier.
It’s Todd, but Paul is a cool name too. 😆 Glad we could help you out and save the day!! Thanks for the comment! Share us with your camping friends!! Make sure to subscribe and have fun! -Todd
Our full wall slide on our Winnebago Sightseer started going out unevenly and underneath the refrigerator was starting to tear up so we stopped it and pulled it back in. Now we're afraid to try anything for fear of damaging anything further. Clearly what you recommend works for people, but it's confusing to to hear that you shouldn't stop a slide halfway and move it back in or vice versa because it messes it up, but then the solution is to move it in a little bit and back out. LOL
Yes, I get the confusion, but the difference is when you are resyncing you are at the end of the track rather than the middle. This allows the motors to amp out at the end of the track and reset the tooth count. Just a difference in position on the rack itself. Sorry to hear your having some difficulties with it catching the floor. Any other questions I can answer to help resolve the issue for you?-Todd
Liked this video thanks
Thanks good information
GREAT INFO !
I followed your instructions . Went and pressed the button on the box 6 times held it on the seventh and after light were blinking I pushed the slide out button in since I was trying to close it.
It closed a few inches..I repeated the process until it closed completely inch by inch.
I probably took me 5 times of resetting and closing a little more and more without reopening it at all .
@@EdBdrtx sounds like you have a major alignment issue. I’m glad it was able to come in. I wouldn’t try to extend it, the shop should be your next stop. -Todd
Thanks!
thank you
Big help man thank you!
Never gets old hearing we helped someone else!! Thanks for the comment, hope you liked and gave us a follow as well!! -Todd
thanks
Thanks! If green flashes once then it is motor 1, right? Is it the left or the right motor, if i am looking at the slide from the inside?
Well unfortunately it can be either one. There is no set motor one or two on the rack itself. If one of the motors is running at all, I just unplug one of the plugs from the main board and see if it still tries to run when you operate the slide. If it doesn’t then you have just identified which motor you unplugged. To confirm you can plug it back in and unplug the other motor. Otherwise you have to trace the wiring. Hope this helps, thanks for watching.
That was very helpful, I was able to fit my problem after following your advice. Thanks!
Glad to hear, subscribe for more helpful hints! Thanks for watching.
Closing up our slide it stopped after two inches in; we didn’t hear the motors so we replaced the fuse and tried it again. It stopped again but depressing the control we were able to manually push it in. Now it is sitting askew. Would this be the time to attempt to use your first suggestion?
Yes, you can perform the operation that we did in the video at this point. It may take more than 6 times to straighten out though.
This had me worried to death, we rented an rv and the first issue happened. I was worried about some crazy repair bill when after about 4 tries the first trick worked!!
My slide is stock I tried what just did in the video I can’t get to motor because the blacking the door,i got code 8 both motors are making noise is probably the wires on top or the motor are making a short how can I put the slider 4 inches so I can removed the screw on the motor this imagine trailer nothing manually I can open any tips how can open manually a list 4 inches to replace the motor ? Thank you and have good day.
In those cases sometimes we have to pry the motor and break or bend the screw. It’s not ideal and can cause some damage. I would suggest bringing it to a dealer. You may have an issue with the harnesses as well. Can always run a test harness through a window and see if that makes any progress.
I have a slide that when I extend it, only the left motor operates and when I retract only the right one operates. Unfortunately, the controller to this slide appears to be an older model (part #366701)(two other slides on the 5th wheel of newer controllers) and it does not have any LED lights on it. Slide went out slanted and the only way I could bring it back in was to remove the left motor, does this sound like the controller to you? Thank you for your video on removing the motor, it helped me get my slide back in. Thanks
Very happy that the video helped out and got you guys out of a jam. That part number would actually be a power gear system. Similar, but different systems. I don't have a video done for those yet, but if you reinstall the controller and swap the two motor wires, then try to operate and see if the other motor works, that can tell you if it is a motor issue or board issue by process of elimination.
Thank you
You are very welcome!! -Todd
Well thank you for this video. I got mine freed up and closed
Always happy to hear the end result, and glad we could help. -Todd
Great video Todd. I have two questions after the first procedure failed. I would like to try the manual override and understand that I will have to control how far out or in the unit goes. My questions are: After completing the manual override, will the controller reset on its own so that it's no longer in override mode? If not, how do I get it back to automatic mode? Second question, does manual override usually correct the alignment so that the slide out goes out straight?
Thank you glad it can help. Great questions.
Yes the controller will automatically reset itself. I believe it takes 30-60 seconds, you will notice the green and red light on the controller stop flashing meaning it is no longer in override.
Second, as long as both motors are moving and the slide extends all the way out/in on both sides, the alignment will be able to be re-synced as shown in the first procedure. If there is a larger issue than it may not resume properly and become misaligned again at next use. At which time you should have a repair facility take a look at it.
-Todd
@@GreatAmericanRV I also want to note that the red and green LED lights are in the same location as the gray reset button. It wasn't obvious to me until I stuck my head into an 8 inch drawer opening where it is located to see the reset button.
@@jmirizzi great notation
What if only the bottom right corner of the slide remains about 2” proud of the camper wall? All three of the other corners touch the camper wall when closed. Not sure how to fix.
The top and bottom racks on that side are out of time, likely due to a misalignment causing too much if a gap between the gear and rack. Unfortunately the rack will have to be pulled off and retimed.
-Todd
My slide is stuck out and not showing any codes on the controller. How will i troubleshoot that? The camper is a 2018 Grey wolf 23MK
Apologies for the delayed response due to Hurricane Ida. Give me a call at the Hammond Dealership and I can walk you through some troubleshooting steps. 225-567-4424
-Todd Colley in Service
Curious... I tried this but there are no lights on my controller at all. It goes about half way out then sounds like the rear motor just gives up and the forward motor spins a few revolutions then quits as well. I've tried the resynch thing 3 times letting it go out and in like you showed. It always gives up about half way. So I went outside and found the controller box like you showed but mine has no lights at all. I did the 6 then hold 7th push on the button anyway but again no lights. We are in a 2020 Tiffin motorhome and have tried this at two different locations on our trip. One was not level at all and this one is a little unlevel but we have our HWH levelers deployed at both locations to get us perfectly level because we were told never to put slides in or out unless you are level. I'm curious why we have no LEDs at all on either slide controller but they both run? The bed slide does work. Both are Schwintek. The front 2 slides are hydraulic and work fine. I don't know why they put these crappy electric slide controllers on an expensive motorhome anyway.
Can you get me the part number off of the board for me?
Our 2021 has a roller mounted under the body that rolls on the fabric/facia bottom surface and started ripping that off. Next to where that roller is installed is an uncovered rectangular opening into the interior. I believe the opening (that should be covered with a plastic piece like all the other roller areas) was cut in the wrong place.
I took in for service after the problem 1st occurred…2nd time used. I explained what I thought was happening, however, dealer just replaced the track system under warranty. This, of course, didn’t fix the actual problem, so it started ‘sticking’ again and went back to service. Jayco refuses to pay dealer to repair, and dealer refuses to pay for their mistake…even though the work order for the first ‘repair’ has my note on what the problem is. It’s a nightmare. We have an RV we can’t use and don’t know what to do.
I have mine change the direction, in has become the out , then go back
Are you saying the motors have swapped direction?
@@GreatAmericanRV when in the over ride mode, to get it to go in the out was the going in, then the is was going out
Apologies, we must have overlooked our notification of your comment. Hopefully you have resolved the issue by now, but it is possible one of the dipswitches that is on the controller has gotten flipped. This will cause the polarity to be swapped and make the motor run opposite of its intended direction. The 2 tiny switches are located on the board near the override button.
Todd… hope you get this comment. I noticed my slide has damaged the floor in a recent trip. Upon further inspection, during the last few inches of bringing the slide in, it’s actually pulling the adjacent wall of the RV with it, as well as scraping the floor. The wall pulling in has caused further damage.
2 questions:
will either of your suggestions help with this?
If it’s causing damage when the slide is in/almost in, can I try the re-Sync (moving it in and out a few inches over and over) with it all the way out instead of all the way in?
Can you call our Hammond store and ask for Todd Colley? I’ll be happy to get with you and help you find a resolve -Todd
@@GreatAmericanRV Todd, I’m trying to call your location but I’m in Canada with no long distance plan. Is there another way I can call you using WhatsApp or something? The phone number for the Hammond location isn’t working using WhatsApp.
@@cammac4509 try using our website, go to the menu that says contact and choose customer support. Just mention we have made contact on RUclips and ask them to forward me the info. -Todd
@@GreatAmericanRV so email?
@@GreatAmericanRV I just submitted the form Todd
My 2020 Sunseeker 2250SLE manual says NOT to hold button or you risk damage. I’m scared. (My slide controller has yet to be found; slide sides 3-4” uneven coming in/out I guess due to previous power issue.)
The only time you shouldn’t hold the button down for an extended period is when it is in override mode. This disables the cutoff and the slide will keep pushing out or in regardless of resistance. So long story short when in override stop when slide is fully closed or opened. The holding down just in normal operation is different, this allows the motors to completely amp out and stop in a safe mode. I suggest doing the sync method several times. If you call the manufacturer of the unit (Forest River) and give them the last 8 of the vin they should be able to point you in the right direction for the location of the controller.
Thank you! Great advice.
I found it! Need to take out third drawer down under wardrobe (not easy to reach) & must have engine running first to reset (newbie oversight).
@@GreatAmericanRV Just a follow up to calling Forest River. I went down that path and their reply was the controller can go in several spots on any model of their trailers and there are no electrical schematics to point out a definite location. In short, they politely told me if I wanted to find the controller on my Rockwood, to go to 'Helen Hunt' for its location on my own. (sorry for the Red Skelton joke there). I did eventually find it, happy ending there.
I have a 2020 alpine 5th wheel and the touch screen says short detected and I can't close the slide outs. any suggestions? Thanks
Have you tried the override function on the board yet? -Todd
@@GreatAmericanRV how do you override? Please I would love to close these slides for summer. Thank you
@@bobsacamano6853 have you tried the override function on the board as shown in the video? -Todd
Question, I changed motor, over rid, and the same side slide still stuck...nothing underneath etc...however I have had it halfway out...
Few questions to try to help. So motors are operating in override? Will slide move when motors are in override? Slide is stuck when trying normal operation?
@@GreatAmericanRV one motor did, and it's not the motor that I've replaced...
@@LJohn1215 any codes flashing on the board? There will be a red and green light that flash in a sequence. If you have one motor that isn’t moving even after replacing, likely lead to short in the harness or bad controller. Most commonly it’s a bad harness.
@@GreatAmericanRV 8...short wires, which prompt me to change motors, the old motor was horrible... I'm getting same code with new motor, sooo
@@LJohn1215 8 is disconnected motor/short or short in the harness.
Todd, our controllers have no lights displayed at all. What does this mean? One slide is working fine, one is squeaking/squealing horribly when deploying. It stops and starts, eventually going out. To me, it feels out of sync. We’ve tried running in/out a few inches multiple times but that doesn’t help. So, I went to the controller but no lights blinking. Should the lights blink full time? Or, only when there is an error.
The controller is only going to blink when there is an error, during operation, or once you put it in override. So if you are looking at it when it is not in one of those situations it won't be active. When you do run it all the way out or in is it flush on both sides? Also, if you look at that gear track on the outside wall on both sides, do you see any aluminum shavings or see where the track has been chewed up by the gears? -Todd
@@GreatAmericanRV thanks SO MUCH for responding! It looks like the top of the slide comes all the way in, but the bottom is still out a bit. Side to side looks fine, no metal shavings, the track looks fine. I ordered CRC Power Lube, based off a different video and plan to try that. There are no marks on the slide that I would assume would be there if it were rubbing against anything. It just stalls frequently and makes a terrible screeching sound. I will add that we had a flex frame issue, it was in a repair shop to be fixed. They also found a leak in that slide and had to replace the floor. I’m guessing the slide was completely removed to make the repairs. The trouble has started since that repair was made, in Indiana. I’d take it back to them but we’re in Florida for the winter. So, any further thoughts you might have would be greatly appreciated!
@@Redpilled19 Just to confirm you do have the rails on the side walls that is in the video? If so and your slide is off from top to bottom as described, then the rails have skipped and there is no fixing this without bringing it to the shop. The system will have to be removed and the tracks put back in sequence. The sync that is described in the video is only side to side. Also, note that these slides don't take lubrication, except maybe on the wiper seals, you can also lubricate the small white wheel that is below the bottom track behind the wiper seal. Do not lubricate the tracks attached to the sides, this will attract dirt and debris and mess the mechanism up even more. Hope this info helps, but unfortunately, it sounds like you will need to have it repaired by a shop. -Todd
@@GreatAmericanRV yes, rails top and bottom on both sides of slide. It’s definitely the shwintek system. Thanks for your honest reply, not exactly what I wanted to hear but, oh well! Again, thanks so much…a new follower on your channel is born.
@@Redpilled19 Yes unfortunately not always sunshine when it comes to this side of RVing but our goal is to help where we can. Glad I could at least give you the info needed to move forward. Good luck and appreciate the follow! -Todd
The newer models do not have the reset option
Are you referring to the new LCI fast track system? Just a cable drive instead of the track? -Todd
@@GreatAmericanRV no mine is the track the controllers do not have a reset LCI via phone also verified because I thought I was going blind
@@joespanojr interesting, haven’t seen those yet. Thanks for the input! -Todd
@@GreatAmericanRV 2021 cedar creek 385TH Hathaway edition
@@joespanojr not a brand we carry, but will definitely look into it so we can makes some support videos.
“Don’t ever go half way out. That’s bad. So to fix it you want to go half way out about five or six times…” lol
Such an odd system.
Yes causes a lot of issues, main thing is holding it down the extra couple seconds at the end. If you do happen to stop it half way out continue in the same direction you were going.
Did NOT help us. Our slide is stuck all the way out, as I write this. I disconnected the cables to the motors and can not budge the slide-out. How the F do you manually override and push a full wall slide in? Why isn't there a handle or wrench to manually crank the slide in or out? F'ed up Schshit system.
Sorry you’re having some trouble, if you look at the outside of the slide above the top gear track there is a square bit screw in the gasket on each side. Once you remove the screws you will need a flat head screw driver to pop the motors up and out. You can see the motors in between the wiper seals just below the screws. Once this is done you can push the slide in. You can put a 2x4 to keep it from sliding out if you can get the motors back in. This is important before you try to move it. -Todd
Re-syncing is not helping me. No matter how many times I try it still doesn't operate correctly. I can operate it manually thru the overide but it will not operate normally. Why are there so many problems with these slides, it is a horrible design and there are tons of videos and forums complaining about these
There could be an issue in how it was installed. If the manufacturer didn’t follow the correct measurements for alignment that could be causing the issue of consistent failure. The mechanisms are not as terrible as they seem, but unfortunately are more susceptible to failure if the manufacturer didn’t follow the strict guidelines for install. I suggest having a dealership check the measurements between the gear track and outer bracket of the wall. It should be 2 1/2” with 1/16” on all four tracks. They should very well know what to look for if you mention this. -Todd
@@GreatAmericanRV those measurements aren't making sense. Are you saying from thr edge of the bracket to the top and bottom of the slide wall?
@@AJ-hl9ig yes, it’s hard to explain without a picture, which I can’t post to RUclips comments. Is there an email address I can send an example to? -Todd
@@AJ-hl9ig thought of a way to explain it. if you measure from where the wiper seal meets the worm gear track to the outside edge of the metal framing that is screwed in vertically up the stationary wall it should be 2 1/2” within 1/16” tolerance. This measurement should be taken with the slide half way out. This measurement needs to be taken at all 4 tracks. -Todd
@@AJ-hl9ig your email made it to my from our customer support team. I just responded and send you some info with an example of the measurements. -Todd
The best way to fix a SHITECH slide is to go with the Vroom replacement................SHITECH IS JUNK
Great tips! I have been a victim of this. I fail to understand why an apparently faulty design is allowed to continue being made! Why are American RV manufacturers so careless and stupid?
It can't all be blamed on the design. The install by the manufacturer holds a high level of responsibility as well. If they do not install within the proper specifications they will cause damage to the rails.
But to your credit it's a good question.
Manufacturers are going to constantly look for new innovations to make things lighter or more cost effective. I've seen competitors coming down the line that have a better system, and will likely take over. Until then we have what we have. While this is a popular issue to have with slide out failures, it's still an effective system and does it's job majority of times when installed properly.
@@GreatAmericanRV Every design has a certain sensitivity to how it is installed. But a design that apparently is not easy to install in all cases is inherently not a good design. There is clearly a sophisticated controller running the slide. And good luck finding it and simply accessing it! Put it right on the slide wall! As for working right most of the time, that just isn’t enough! The reliability rate has got to be extremely high or the recovery method must be dirt simple. A trip to the dealer does not cut it when it takes months and hundreds of dollars, and that is only if you bought your rig there.
It is not about assigning blame but rather like the airline industry. What is the root cause and what is being done to change the situation. Clearly not enough is being done!
@@paulsylvester1394 can’t argue with your displeasure of the product. From a service standpoint we have the same argument with the manufacturer. Our hope is at some point there is a better product down the line that our customers will have a better experience.
Schwintek slides suck!
What kind of issues are you having? Maybe we can help resolve them so you don’t have anymore frustration. -Todd
@@GreatAmericanRV the slides getting stuck unevenly like that. No reason they should do that to begin with….
Yes they do. Nothing but issues on my 2021 in the shop all the time
@@joespanojr yes unfortunately we do see some issues with them. On the other side of things our attempt is to rule out user error and reduce customer stress. Hopefully the manufacturers can begin to work on better designs. -Todd
Our 2021 260rd Reflectionakes a popping noise when coming in or out then works fine but popping noise sounds like something is off please help.
This system is junk. I have replaced at least 12 of these in less than a year.