▶️REINSTALLING SYSTEM SOFTWARE USING A USB: www.fasttech.ca/playstation-4-update-file IF THAT FAILS TRY ▶️REPLACING THE HARD DRIVE (PS4): www.fasttech.ca/playstation-4-parts?category=Hard+Drive ▶️REPLACING THE HARD DRIVE (PS4 Slim): www.fasttech.ca/playstation-4-slim?category=Hard+Drives ▶️REPLACING THE HARD DRIVE (PS4 Pro): www.fasttech.ca/playstation-4-pro?category=Storage+Drives IF THAT FAILS TRY ▶️REPLACING THE RIBBON CABLE (PS4): www.fasttech.ca/playstation-4-parts/ps4-data-ribbon-cable BUY ONE OF THESE TOOLKITS TO DISASSEMBLE YOUR PS4: 👉 Fasttech Pro Autokit: www.fasttech.ca/tools/fasttech-pro-auto-kit 👉 Fasttech Pro Toolkit: www.fasttech.ca/tools/fasttech-electronics-repair-toolkit ▶️CANT FIX IT YOURSELF? LET US FIX IT FOR YOU: www.fasttech.ca/repair/repair-box ▶️NEED HELP BUT ARE NOT A PAYING CUSTOMER? TRY OUR ONLINE CONSULTATION SERVICES: www.fasttech.ca/online-consultation
@@cookieguy8570 you gotta take apart the bottom half of your ps4 and you'll find a blue ribbon under the power supply and apparently if you're getting this error that blue ribbon isn't connected all the way but I haven't tried it yet so it's a 50/50 chance
Xbox has similar problems but they are not as frequent. I would agree that in this generation (PS4/Xbox One) the Xbox is built a lot better. Microsoft learned their lesson from the 3 Red Ring fiasco.
I just find it weird because my console was working perfectly until this update. Now suddenly I need to fix all of this? No way it could've gotten loose or damaged in a matter of seconds when I'm not even touching the thing. The updates are just bugged and they need to fix this. It's stupid.
@@rayo7805 I’ve been trying to update it by usb but with no luck. I took it to a shop and they told me i need my motherboard replaced but the the exact reason why because i had MK11 in it and one day boom. Stopped working out the blue
@@AkinoSominoCookierz first my disc reader stopped working a few weeks ago. I had fifa in while playing error came up and then it said cant start application. I couldnt even eject the cd but once i got it out using the screw method i cant insert any cds. Just now a couple hours ago i log back in to play after being off a few days and then the update keeps on giving me the SU-42118-6 error. Nothings working man
Mine's doing the same thing actually every time they do a update it completely f**** my PlayStation up why can't they just leave it alone or even better why can't you have the option to just not update and still be able to have a functioning PlayStation
@@arghaarvan I had to buy a new PS4 I did a factory reset on mine so many times it fucked up my software it will not update at all , but 7.00 update just came out I'm going to see if it might update on that but if you never done a factory reset on yours do that and it should update itself but your going to lose everything and have to redownload all games but all of your progress should be saved in ps cloud...hold the ps button down let it beeps twice that will take you to safe mode then do reinstallation that should fix your problemit's not something I would do all the time cuz then you'll mess up your PlayStation like I have mine if that don't work then your software is bad and you might as well just get a another PlayStation .. also sometimes taking it apart and cleaning it real good will help it run faster and act better on updates but before you even attempt to do that make sure you have a security bit you can buy them at any hardware store and when this first started happening to me I switched out my power cord and that fix my problem also I don't know how but it did cuz I would get stuck in safe mode and it would say I need to update right now I can get to the home screen but it won't let me update if you're stuck at safe mode definitely go buy another power cord try that if that don't work reinstallation definitely will
@@TKD187 man looks like so confusing to solve. I had bring my ps4 to repair shop and it cost me around 150$. How t fuck is going on i had to pay that expensive! So I change my mind and want to repair it by my self. But my questions is if i doing a factory reset, and it stuck, does it means my ps4 live is end?
@@arghaarvan out of nowhere mine started working again I don't know if it's the new update or what .. what you want to do is turn your PlayStation all the way off hold the button until it beeps twice then let it go you will then be in safe mode go all the way down it's the second to the last option factory reset I think the actual options says installation or something of that nature do that and all of your games and stuff will be gone but your progress is not that can be re-uploaded from PS plus cloud if the factory reset does not work then you have nothing to lose open it up take it completely apart clean everything make sure all the connections are good and also make sure your disk drive is not broke that's when my PlayStation started messing up on me when it would not take a disc anymore then you know you have a problem but I just kept messing with mine and doing the factory reset and cleaning it and making sure all my connections were good watch a video if you don't know how to take it a part like on the hard drive disc wire don't just pull that thing out you have to push down on the connector to take it out but before you start messing with all that the first thing you want to do is see if your PlayStation will take a disc if it doesn't take it apart make sure the connections are good then try doing a factory reset or just try the factory reset first if you know what you're doing I would take it apart it's not hard at all there are plenty of videos out there that tell you how to do it step-by-step
@@TKD187 luckyy i'm glad yours has started working again. it's so bull, i've had this error since may, i just made a petition on change.org about it can you sign it please and get others to sign it cause playstation is taking the actual piss here, chng.it/GvtYQrNFHz As the customers its our job to bring this to their attention. I hope you have a good day.
This happens a lot if you try to do an update and the ps4 is updating a game at the same time. Turn off the ps4. Plug in a wired controller, not a WiFi one, turn on your ps4 and hold the power button for around 7 seconds until you hear the bleep. Run the ps4 update from the safe mode menu.
omg, thanks man. I've been freaking out for a couple days but all I had to do was connect the wire you where talking about properly and now it's fixed, thanks!
i noticed that my disk drive wasn't working, but i didn't really pay attention since i downloaded my games, i just didn't think i'd need the disk drive working to update it. you helped me figure this out ! thank you so much i was wondering why it just wasn't updating.
For those who don't have a fix, fuse f6202 was blown on mine. None of the cable methods worked. I threw a blob of solder over the fuse to bypass it and it's working again after a year! Do this at your own risk or better yet replace the fuse. It's a tiny one beside the renases chip on the mainboard (ps4 slim)
So I was getting this error code for the update 6.51. I literally just unplugged my optic drive cables and replugged them in carefully and it worked. I had tried SO many other solutions. Safe mode, USB drive, deleting the download file, etc. Literally messed with the cables and it fixed it.
I searched for hours for a fix and for me I just needed to clean the ribbon connecting bluray drive, it must have got dirty when I put new thermal paste on cpu.
Hey actually the other optical drive connector below the battery , i have broken that yellow clip not the cable and now its not updating , please help me , my cd drive stop working and ps4 not updating
Best video I've seen on this issue yet. Thank you! 1 question though...? Why not replace the disk-drive instead of the hard-drive or motherboard??? Super bummed!
@@fasttechvideo My disk drive went out months ago. (I have the slim.) now as with the ones in the video, I cant upate... I don't want to buy a new motherboard and then still need to get a disk drive... thx for the reply! A used Ps4 on Craigs list is looking like my only option...
It did I twice to me 2nd time i was stuck at the error screen, pulled the power cord, plugged it in, turned it on, it restarted twice, and update installed. What ever works right?
Why doesn't my ps4 slim update? It says the same error AND my disc doesn't goes in the disk drive..,so that means its the problem with disc drive? Is this it? Please reply
Dawn my disc drive on my slim is toast I wish it wasn't but I'm glD I know and didn't initialize I can still watch TV on my ps4 how much is it to replace the mother board normally?
I need help, my disk drive works. It will take the disk and give it back. I did everything except replace parts. Is there anything else I can do for it?
same problem is back with update 6.71..... PS is really starting to piss me off the last update already fucked up my disc drive now nothing works with this 1 cant access anything except hulu and netflix
i have ps4 pro with the same problem but bd room is working accepted disc. the problem is wont update, save mode allways only option stuk no 7. plz help 😢
@@fasttechvideo I don't know because I got this PS already like this. I have 2 different codes appear CE 35888-2-: I plugged the USB in the back of the PS4 Pro SU 41333-4: I plug in the USB in front of the PS Pro Is this a problem in the BD room or on the mainboard? the bd room will suck and spin (but here I don't know if I can still read the disc or not) so Is this what's broken?
@@eeee656 Alie express, just bought some hours ago, I'm having same problem after 8.50 update, I had this problem before, the thing I did was take out and take in again the cable and in that time it worked, now it doesn't work anymore and I need to replace the cable, I hope that the solution of this error ir that cable.
Just got the error after patch 6.71. the problems started mildly by the disc not being read or ejecting... Eventually the disc injection and ejection no longer works and my games can no longer be read.
Quick question, I have a PS4 slim and the I can’t update it (not even with an USB stick) and the Disc Drive doesn’t work, like in the video. Do I really need to replace the motherboard or is there an other way?
So a ps4 cant update when there is a faulty disc drive. So to update you need to replace the disc drive just remember when you change out the drive you also need to replace the daughter board on the disc drive
My PS4 slim doesn't have a working disc drive, it doesn't make the noise where the laser is trying to read a disc but it does the beeping noise when I try to put in the disc or press the eject button but the disc can't be taken in
i have a ps4 model chu-1215a with this error the blu ray drive dosent have a logic board what could be the issue i tried a different hard drive i dont get it
How do I send my console to you so u can fix this problem for me. The console won’t update and doesn’t take in the dics please help and is it possible if u do it in the uk pls
Mine hated that I had an 8 TB external on it. I disconnected during the update and was able to proceed. After turning it back on, it was flipping out abit about games that are installed on the external. I went to storage. Once it was done calculating, the games showed taking up storage and now work.
I figured out what mine was, the 8.50 update. I couldn’t update it with my extended storage connected. And now it doesn’t work. So I switch my storage to the other hard drive and deleted stuff and it finally worked
@@curtisreeves1445 I bought another, now I'm waiting for the BD cable to replace it and try to install the update, otherwise I'm just going to wait for a another software update and going from there, I had the ps4 fat 500 GB, now I have a slim with 1TB so it was a little upgrade
I had to buy a new ps4, I took my bad ps4 to get repaired locally, I was told it can't be fixed. It sucks but, I moved all my saved data to a USB drive and transferred the data to my new PS4. Couldn't do the ethernet cable transfer because both ps4s need to be updated with the latest update...ugh..so yeah. USB drive will be the only way to transfer that saved game data. I bought the replacement ribbon that plugs into the drive, I saw in another video, not the correct cable (I have a ps4 slim 500) so I gave up on that. Good luck, I just bought a new ps4...that damn update...
I ordered a fasttech box to get my PS4 serviced in December & its now almost the end of January and I still haven’t recieved a notification email that it has been shipped.
MAKES NO SENSE BUYING A NEW MOTHER BOARD HOW DO YOU GET TO THAT PART? IT WAS A 6.51 ERROR FOR UPDATE 6.51 IT FC THE SYSTEM SO ITS A SOFTWARE PROBLEM I HAVE A MATE THAT GOT THE PROBLEM BUT TO BUY A NEW MOTHER BOARD MIGHT AS WELL REPLACE THE CONSOLE SO BEC OF CURUPTED FILES ONE MUST BUY NEW MOTHER BOARD PLEASE EXPLAIN?
THANK you! I had this exact error and couldn't back out of it as the controller wasn't registering the console. I manually plugged it in and it worked.
Hey I paid for a box and never received it. Also called several times and left several messages. Is this company still active? If not a refund would be nice.
My friend just got this and I'm trying to help but I'm cared now. With covid and shit idk if he can get this fixed and im also scared for me and my ps4
(If you have an external game storage) I had this issue with update: 7.50 I fixed it by... -Removing my external hard-drive where all my games are stored (using quick-menu to safely disconnect). -Doing the update as you normally would -Reconnecting the external after the update is complete Everything seems to be working great now. Hope this helps someone.
I will put it on the list but there are a bunch of other videos that I am currently in the process of editing so I cant guarantee when I will have the time. It's great that you are only 14 and already learning electronics repair!
Hi I was wondering if you could help make a decision, I have a PS4 slim with this error and did this sometime over a weekend with no update and does what you explain (disc drive not working at all) and made me think that it was the logic chip but then I starting noticing while it’s off it would click loudly almost like it was the internal hard drive but I’m not sure then I read about the blown fuse thing too. Do you think I should try changing the internal drive on my slim?
@@fasttechvideo I do still have it and all the wires will it just work if I plug it back In I thought it needs to talk to the motors and have them respond:, roller motors-disk motor
▶️REINSTALLING SYSTEM SOFTWARE USING A USB: www.fasttech.ca/playstation-4-update-file
IF THAT FAILS TRY
▶️REPLACING THE HARD DRIVE (PS4): www.fasttech.ca/playstation-4-parts?category=Hard+Drive
▶️REPLACING THE HARD DRIVE (PS4 Slim): www.fasttech.ca/playstation-4-slim?category=Hard+Drives
▶️REPLACING THE HARD DRIVE (PS4 Pro): www.fasttech.ca/playstation-4-pro?category=Storage+Drives
IF THAT FAILS TRY
▶️REPLACING THE RIBBON CABLE (PS4): www.fasttech.ca/playstation-4-parts/ps4-data-ribbon-cable
BUY ONE OF THESE TOOLKITS TO DISASSEMBLE YOUR PS4:
👉 Fasttech Pro Autokit: www.fasttech.ca/tools/fasttech-pro-auto-kit
👉 Fasttech Pro Toolkit: www.fasttech.ca/tools/fasttech-electronics-repair-toolkit
▶️CANT FIX IT YOURSELF?
LET US FIX IT FOR YOU: www.fasttech.ca/repair/repair-box
▶️NEED HELP BUT ARE NOT A PAYING CUSTOMER? TRY OUR ONLINE CONSULTATION SERVICES: www.fasttech.ca/online-consultation
helpful video but mate please edit and get rid of the background music
also at 408 you didnt answer the question you skipped\cut it out
My ps4 was fine until this sabotage I mean update
It's fixed now. A loose /disconnected chip after my bro took it apart and cleaned it.
what is a chip
@@orangejuice20133 I believe it was the blu ray ribbon flex cable that wasn't connected right not exactly a chip.
Wait how I am SUPER DESPARATE!
@@cookieguy8570 you gotta take apart the bottom half of your ps4 and you'll find a blue ribbon under the power supply and apparently if you're getting this error that blue ribbon isn't connected all the way but I haven't tried it yet so it's a 50/50 chance
Its always something with playstation
Jay Coolx3 dbi xbox is trash
Xbox has similar problems but they are not as frequent. I would agree that in this generation (PS4/Xbox One) the Xbox is built a lot better. Microsoft learned their lesson from the 3 Red Ring fiasco.
switching to Xbox
Switching to Xbox
I know right! I have a PS4... I watch a lot of these vids LoL
I just find it weird because my console was working perfectly until this update. Now suddenly I need to fix all of this? No way it could've gotten loose or damaged in a matter of seconds when I'm not even touching the thing. The updates are just bugged and they need to fix this. It's stupid.
Mine havent been working since two years now lol
@@AkinoSominoCookierz no fucking way. I got this error today after the 8.50 update. What have you been doing all this time then??
@@rayo7805 I’ve been trying to update it by usb but with no luck. I took it to a shop and they told me i need my motherboard replaced but the the exact reason why because i had MK11 in it and one day boom. Stopped working out the blue
@@AkinoSominoCookierz first my disc reader stopped working a few weeks ago. I had fifa in while playing error came up and then it said cant start application. I couldnt even eject the cd but once i got it out using the screw method i cant insert any cds. Just now a couple hours ago i log back in to play after being off a few days and then the update keeps on giving me the SU-42118-6 error. Nothings working man
@@rayo7805 same thing happened with me I honestly dont know what to do
Underrated channel tbh
Mine's doing the same thing actually every time they do a update it completely f**** my PlayStation up why can't they just leave it alone or even better why can't you have the option to just not update and still be able to have a functioning PlayStation
How u solve bro? Mine too
@@arghaarvan I had to buy a new PS4 I did a factory reset on mine so many times it fucked up my software it will not update at all , but 7.00 update just came out I'm going to see if it might update on that but if you never done a factory reset on yours do that and it should update itself but your going to lose everything and have to redownload all games but all of your progress should be saved in ps cloud...hold the ps button down let it beeps twice that will take you to safe mode then do reinstallation that should fix your problemit's not something I would do all the time cuz then you'll mess up your PlayStation like I have mine if that don't work then your software is bad and you might as well just get a another PlayStation .. also sometimes taking it apart and cleaning it real good will help it run faster and act better on updates but before you even attempt to do that make sure you have a security bit you can buy them at any hardware store and when this first started happening to me I switched out my power cord and that fix my problem also I don't know how but it did cuz I would get stuck in safe mode and it would say I need to update right now I can get to the home screen but it won't let me update if you're stuck at safe mode definitely go buy another power cord try that if that don't work reinstallation definitely will
@@TKD187 man looks like so confusing to solve. I had bring my ps4 to repair shop and it cost me around 150$. How t fuck is going on i had to pay that expensive! So I change my mind and want to repair it by my self. But my questions is if i doing a factory reset, and it stuck, does it means my ps4 live is end?
@@arghaarvan out of nowhere mine started working again I don't know if it's the new update or what .. what you want to do is turn your PlayStation all the way off hold the button until it beeps twice then let it go you will then be in safe mode go all the way down it's the second to the last option factory reset I think the actual options says installation or something of that nature do that and all of your games and stuff will be gone but your progress is not that can be re-uploaded from PS plus cloud if the factory reset does not work then you have nothing to lose open it up take it completely apart clean everything make sure all the connections are good and also make sure your disk drive is not broke that's when my PlayStation started messing up on me when it would not take a disc anymore then you know you have a problem but I just kept messing with mine and doing the factory reset and cleaning it and making sure all my connections were good watch a video if you don't know how to take it a part like on the hard drive disc wire don't just pull that thing out you have to push down on the connector to take it out but before you start messing with all that the first thing you want to do is see if your PlayStation will take a disc if it doesn't take it apart make sure the connections are good then try doing a factory reset or just try the factory reset first if you know what you're doing I would take it apart it's not hard at all there are plenty of videos out there that tell you how to do it step-by-step
@@TKD187 luckyy i'm glad yours has started working again. it's so bull, i've had this error since may, i just made a petition on change.org about it can you sign it please and get others to sign it cause playstation is taking the actual piss here, chng.it/GvtYQrNFHz As the customers its our job to bring this to their attention. I hope you have a good day.
This happens a lot if you try to do an update and the ps4 is updating a game at the same time.
Turn off the ps4. Plug in a wired controller, not a WiFi one, turn on your ps4 and hold the power button for around 7 seconds until you hear the bleep. Run the ps4 update from the safe mode menu.
omg, thanks man. I've been freaking out for a couple days but all I had to do was connect the wire you where talking about properly and now it's fixed, thanks!
DONT FORGET TO SUBSCRIBE! Glad this helped you.
Youve not only fixed my update youve fixed my disc port, i love you.
I love you too!
Subscribe and like the videos it helps us out a lot!
Richard can y add me on snap please help! My snap , qvalentinop
What fixed it? Replacing the hard drive or the ribbon cable?
wait did your disc drive not work too?
Sorry to everyone that i never saw your comments, i’m pretty certain it was the ribbon cable the fixed the disc port problem.
i noticed that my disk drive wasn't working, but i didn't really pay attention since i downloaded my games, i just didn't think i'd need the disk drive working to update it. you helped me figure this out ! thank you so much i was wondering why it just wasn't updating.
How did you fix it?
Did you fix it?
Thank you! The disc drive was left disconnected when it was taken apart to be cleaned and have new paste installed.
Laptop Fix You are more than welcome. I would be mad tho If you forgot to subscribe and like the video 😂
Unplugging the ribbon cable connected to the motherboard worked for me. Thanks.
Wait u unplugged the whole thing and it worked??
@@hayyanibrahim9970 I disconnected the motherboard and the update worked
@@zorropopo Which Ps4 model,
For those who don't have a fix, fuse f6202 was blown on mine. None of the cable methods worked. I threw a blob of solder over the fuse to bypass it and it's working again after a year! Do this at your own risk or better yet replace the fuse. It's a tiny one beside the renases chip on the mainboard (ps4 slim)
You are a God
Did the disc drive also work , after this ?
@@ctothej56 yes
is blowing a fuse better than damaging the renesas chip? because my renesas chip is dead
@@brynx24damaged chip is worse
So I was getting this error code for the update 6.51. I literally just unplugged my optic drive cables and replugged them in carefully and it worked. I had tried SO many other solutions. Safe mode, USB drive, deleting the download file, etc. Literally messed with the cables and it fixed it.
The white ribbon?
@@christianbarrera3614 yes, I unplugged both of them. There is one near the disc drive and another one at the back I believe.
which ps4 slim or normal
I searched for hours for a fix and for me I just needed to clean the ribbon connecting bluray drive, it must have got dirty when I put new thermal paste on cpu.
how does applying thermal get it dirty
@@orangejuice20133 thermal didnt make it dirty but because I took the ps4 apart including the ribbon it may have got dust on it.
cut out the music next time, makes it too hard to hear you
Hey actually the other optical drive connector below the battery , i have broken that yellow clip not the cable and now its not updating , please help me , my cd drive stop working and ps4 not updating
Best video I've seen on this issue yet. Thank you! 1 question though...? Why not replace the disk-drive instead of the hard-drive or motherboard??? Super bummed!
Replacing the disc drive will not do anything for this particular issue.
@@fasttechvideo My disk drive went out months ago. (I have the slim.) now as with the ones in the video, I cant upate...
I don't want to buy a new motherboard and then still need to get a disk drive...
thx for the reply!
A used Ps4 on Craigs list is looking like my only option...
@@granola9827 If you have a Slim its definitely a motherboard issue. I would advise going the craigslist route.
@@fasttechvideo OK thank you. :/
I have 2 questions. 1. Will it not work if i dont have a disc drive. 2. Can i use a usb and download it that way.
It did I twice to me 2nd time i was stuck at the error screen, pulled the power cord, plugged it in, turned it on, it restarted twice, and update installed. What ever works right?
Elmrock o bro I hate my PS4
Bout to fucking blast it into a wall
how to you pull it out
Why doesn't my ps4 slim update? It says the same error AND my disc doesn't goes in the disk drive..,so that means its the problem with disc drive? Is this it? Please reply
I'm not about to repeat the synopsis of the video for you. The question to your answer is there.
Soo I need to replace/fix the disc drive? Answer to the point please
I have PS4 slim btw
@@l3xiii3_35 i believe so, i have the same problem
I just want to wipe mine to sell as parts, how can I do this without having to repair disc drive??
Disc drive is definitely busted
What if I had a blown fuse ps4 slim? How can I fix it
Dawn my disc drive on my slim is toast I wish it wasn't but I'm glD I know and didn't initialize I can still watch TV on my ps4 how much is it to replace the mother board normally?
I need help, my disk drive works. It will take the disk and give it back. I did everything except replace parts. Is there anything else I can do for it?
same problem is back with update 6.71..... PS is really starting to piss me off the last update already fucked up my disc drive now nothing works with this 1 cant access anything except hulu and netflix
Are you having the ce 878 0 problem too?
i have ps4 pro with the same problem but bd room is working accepted disc.
the problem is wont update, save mode allways only option stuk no 7.
plz help 😢
Was it reading game discs before it got stuck in safe mode?
@@fasttechvideo
I don't know because I got this PS already like this.
I have 2 different codes appear
CE 35888-2-: I plugged the USB in the back of the PS4 Pro
SU 41333-4: I plug in the USB in front of the PS Pro
Is this a problem in the BD room or on the mainboard?
the bd room will suck and spin (but here I don't know if I can still read the disc or not)
so Is this what's broken?
How much would it be to replace the board on the PS4 slim I have one from my friend and it does the same thing
This year, update 10.50 the error happen to me. By just clean the cable that you mention. It working fine. Thank you!
Rn it just happened to me and I'm pissed 🥲help
1 Year later, THANK YOU, you save my PS4
Thanks for the help my ribbon cable was a bit loose because i just took apart to clean it
Saved my life bro 😭
Where do u find this ribbon cable help mee
@@eeee656 Alie express, just bought some hours ago, I'm having same problem after 8.50 update, I had this problem before, the thing I did was take out and take in again the cable and in that time it worked, now it doesn't work anymore and I need to replace the cable, I hope that the solution of this error ir that cable.
Just got the error after patch 6.71. the problems started mildly by the disc not being read or ejecting... Eventually the disc injection and ejection no longer works and my games can no longer be read.
Did u slove it
@@Banran-hx4qm what?
I have the same problem but have no solution =(
@@williamhoepfner2330 the livechat said it was a software issue than said "i mean hardware"
I didn't read the live chat. Also my eject button beeps 3 times when I press it once.
Quick question, I have a PS4 slim and the I can’t update it (not even with an USB stick) and the Disc Drive doesn’t work, like in the video. Do I really need to replace the motherboard or is there an other way?
Sorry, but what should I try if I am getting the error code on the OG ps4 console, but it is still taking disks?
Hello, my ps4 doesn't accept disk and i cant update it, i'm from europe so i can't send the ps4, any advice? The model il cuh-1216A
So a ps4 cant update when there is a faulty disc drive. So to update you need to replace the disc drive just remember when you change out the drive you also need to replace the daughter board on the disc drive
My PS4 slim doesn't have a working disc drive, it doesn't make the noise where the laser is trying to read a disc but it does the beeping noise when I try to put in the disc or press the eject button but the disc can't be taken in
That’s what happing to me idk what to do I can’t play now cause of this stupid 8.50 update
i have a ps4 model chu-1215a with this error the blu ray drive dosent have a logic board what could be the issue i tried a different hard drive i dont get it
How do I send my console to you so u can fix this problem for me. The console won’t update and doesn’t take in the dics please help and is it possible if u do it in the uk pls
Why is it always gta ? I got a PS 4 from my Bro and see this error. But the game that is stuck in side is gta v
Hi i am also facing same with GUI and disc is accepting but error code is different (SU-34311-2)
Getting the SU 42118-6 - won’t take disc - not the slim version - need help - how much to fix this?
samee
My game was just working fine!!! Came home had to update 8.50 all of a sudden!! Damn update fucked up my PS4 🤬
same :(
Bruh right after I fixed it
Mine hated that I had an 8 TB external on it. I disconnected during the update and was able to proceed. After turning it back on, it was flipping out abit about games that are installed on the external. I went to storage. Once it was done calculating, the games showed taking up storage and now work.
I figured out what mine was, the 8.50 update. I couldn’t update it with my extended storage connected. And now it doesn’t work. So I switch my storage to the other hard drive and deleted stuff and it finally worked
i restored mine to factory with external HD out and it’s still not taking the update :/
@@32skaterbro fry deleted stuff that you don’t use, like games and stuff off of the internal hard drive and see if that works.
I'm having same error, I hope is the cable...
Mine also starred doing this with the 8.50 update. If it’s not the cable then idk what I’m going to do besides buy another one
@@curtisreeves1445 I bought another, now I'm waiting for the BD cable to replace it and try to install the update, otherwise I'm just going to wait for a another software update and going from there, I had the ps4 fat 500 GB, now I have a slim with 1TB so it was a little upgrade
Wait so my ps4 is not accepting disks and it wont do the latest software update does that mean i need a new disk drive n it'll fix it?
the disc wont go in. pls how do i solve this at home?
What if I get this error because my disc drive is broken would it get fix if I replace it?
My PS4 slim won’t insert a disc. I looked it up and it says update the System Software but it shows this error. I am so confused on what to do
I had to buy a new ps4, I took my bad ps4 to get repaired locally, I was told it can't be fixed. It sucks but, I moved all my saved data to a USB drive and transferred the data to my new PS4. Couldn't do the ethernet cable transfer because both ps4s need to be updated with the latest update...ugh..so yeah. USB drive will be the only way to transfer that saved game data. I bought the replacement ribbon that plugs into the drive, I saw in another video, not the correct cable (I have a ps4 slim 500) so I gave up on that. Good luck, I just bought a new ps4...that damn update...
@@duroctownlegend Thanks for letting me know. That stupid update!
Does Sony fix this under warranty since their update just fried my PS4 slim? Or is this just my problem now...
So, I have to replace the logic drive?
So if I send it in because it can’t update what should I say I need help with on the site
I ordered a fasttech box to get my PS4 serviced in December & its now almost the end of January and I still haven’t recieved a notification email that it has been shipped.
MAKES NO SENSE BUYING A NEW MOTHER BOARD HOW DO YOU GET TO THAT PART? IT WAS A 6.51 ERROR FOR UPDATE 6.51 IT FC THE SYSTEM SO ITS A SOFTWARE PROBLEM I HAVE A MATE THAT GOT THE PROBLEM BUT TO BUY A NEW MOTHER BOARD MIGHT AS WELL REPLACE THE CONSOLE SO BEC OF CURUPTED FILES ONE MUST BUY NEW MOTHER BOARD PLEASE EXPLAIN?
So by the Ps4 Slim it doesnt take cds in , when i check the fuse 6202 and if its broken , when i will replace it , will it run ?
Most likely yes
What do you call the cable that you need to fix? I've a new harddrive but i cant install the system update because of the error
Bhai mera ps4 faulty bluray wala 5.05 update usko update karta hun par hota nahi (nobd ) 5.05 se 9.00 karna hai kaise karu bhai
What is the solution for Ps4 error (SU-34311-2)... Please do help me
Fasttech, can you or do you do repairs on og xboxes?
What kind of ribbon cable do i need for the older ps4? Please send a link if you know
www.fasttech.ca/playstation-4-parts/ps4-data-ribbon-cable
If your disc drives ok just pit a disk in thats exactly what i did pls try it it might work
To bypass the hardware check you mean? Will give it a shot
@@Aemond2024 we meet again lol
@@ytexousai4025 nib tell me about it lol. I just ordered a stack of tools. Carving that bitch open tomorrow. How are you doing?
Popped up on update installing today
Same
Dude same
I had to change the Blu-ray drive and DVD disc drive and now I can't get a picture to come on. Can't you help me
If I don't have a disk drive is it possible to still fix it I have a first gen
My PS4 wasn't in Safe Mode. All that I had to do was manually connect a controller and press O. And it took me back to my home screen.
I didn't have the BR Drive problem though
THANK you! I had this exact error and couldn't back out of it as the controller wasn't registering the console. I manually plugged it in and it worked.
@@wesleym6815 my doing the same thing but when i unplug it it say the same thing
Hey I paid for a box and never received it. Also called several times and left several messages. Is this company still active? If not a refund would be nice.
Remove external storage before the update. That causes the error also.
could do without the music but thanks, seems one of my cables may have became loose while I was vaccuming, it works now.
What wire is it on the ps4 pro ?
No wire for this on the Pro. The logic board is built in on the main board.
Fasttech ok thanks
that's a lot of fancy talk for "just get a new one"
Not really. There are ways to fix this issue.
@@fasttechvideo maybe a video on how to fix this issue, by making a video breakdown. Like reinject the cables on the inside
i had this problem with 7.55 and it was able to install from safe mode
What’s up with the music?
For a power supply for Cuh-2015B can I use a 2015A???
Yes you can.
Fasttech thank you
My ps4 controller doesn’t turn on well it blinks then turns off
My friend just got this and I'm trying to help but I'm cared now. With covid and shit idk if he can get this fixed and im also scared for me and my ps4
(If you have an external game storage)
I had this issue with update: 7.50
I fixed it by...
-Removing my external hard-drive where all my games are stored (using quick-menu to safely disconnect).
-Doing the update as you normally would
-Reconnecting the external after the update is complete
Everything seems to be working great now. Hope this helps someone.
Thx bro
What if you have a internal hard drive
What is the external drive
Thanks man
Well goodbye to my 3 year minecraft world over 2000 hours...gone
My disc drive has gone out so now im using digital download is that something that can remedy this issue
Mine did the same and after going digital I got this same issue now. Lol
Btw what was that song in the beginning of the video?
So I’ve been having the same problem but I can’t fix it I’m broke so I can’t buy what I need is this the only way I can fix it
Can you do a tutorial of you doing it? Because I'm only 14 and low key still don't what to do, I have the first gen
I will put it on the list but there are a bunch of other videos that I am currently in the process of editing so I cant guarantee when I will have the time. It's great that you are only 14 and already learning electronics repair!
I have a PS4 slim. Under warranty. Does the warranty covers that??
Yes it should
@@fasttechvideo thanks
THANK YOU IT REALLLYYY WORKED!!!!!!!!!!!!
4 years later and it just happened to me 😢
Thank you u made me realise what's wrong with he disc and update
are you guys still fixing these types of problems ??
please help how can i fix this error
The motherboard on my PS4 has a yellow sticker.
Thank you for this video
I cant use the remotes and the PS4 wont turn on, but the disk is accepted. What should i do?
Post a video
Hi I was wondering if you could help make a decision, I have a PS4 slim with this error and did this sometime over a weekend with no update and does what you explain (disc drive not working at all) and made me think that it was the logic chip but then I starting noticing while it’s off it would click loudly almost like it was the internal hard drive but I’m not sure then I read about the blown fuse thing too. Do you think I should try changing the internal drive on my slim?
My ps4 slim wont even update and everytime I try it say the error code
same it's so frustrating
never buying a playstation again
Supreme Totem right
Xbox One disc drive logic boards also break but not as often.
Glooms FN It’s definitely frustrating. An update I didn’t ask for or want destroys the system at my expense.
Guy Flies did you manage to fix it ? Mine is displaying the same error...
right yo🤦🏻♂️🤦🏻♂️
Hi, I ordered ribbon cable. I live in Croatia. Can you tell me how long will it take for it to arrive?
14-25 days or longer if there are hold ups at customs
@@fasttechvideo 30 days later,nothing. Should i be worried?
This is called programmed obsolescence, that's it!
Exactly.
Need help, i have changed ribbon cables and the whole optical drive, but i keep getting the error, what should i do?
My disk drive broke so I took it out ages ago it worked until this update what should I do I don’t have money to buy a new drive what do I do
Should have kept the disc drive logic board installed. If you have it put it back it and it will fix your update issue.
@@fasttechvideo I do still have it and all the wires will it just work if I plug it back In I thought it needs to talk to the motors and have them respond:, roller motors-disk motor
@@kernow2stroketuning it needs to talk to the logic board only.
@@fasttechvideo cheers mate I’ll sort this out tomorrow ❤️
@@kernow2stroketuning let me know how it goes. In the meantime please like this video and become a subscriber
So I basically just gotta get ah new Playstation
i’m sayin bra
No one wants to hear music over your talking...
Noted
you don’t have to watch the video ...
Fasttech keep doing you bro
Bro, ps4 needs to get their shit together
Thanks bro muxh love
Much love to you as well.
It won’t even let me connect my controller anymore how do I fix that
DeshawnLive plug it into the ps4 with your charger
Bro there is a antenna cable you should look it up you probably forgot to plug it back in i had that tooo