lol..... this was great! I just purchased a new Samsung refrigerator, delivered last night, today it stopped working. We were told a tech would come out next week. Ugh.... stocked with thanksgiving food too!! We called Costco and they’re calling Samsung to see if they can get a tech earlier. Great video unfortunately, not the one for me. 😣😭😭 I’m still on my search! Wish me luck!
OHH NO! Man I hate to hear that. Whelp time to break out the Summer Ice Coolers out of the Attic! Whelp I wish you the best of luck buddy. As I said in the Video it was "Well we got your money so now Its time for you to kick Rocks" Below are is the Manuel & List of error codes if it'll help bc sadly we're on your own. Keep me updated. I want to see if my bad experience was just a fluke. Here is the manual. Mine didn’t come with one bc it was a floor model. www.samsung.com/ca/support/model/RF24FSEDBSR/AA/ And a list of Error Codes below. www.samsung.com/us/support/troubleshooting/TSG01003409/
@@cdgmalone since I bought it online, they said if I returned it, it would take a week to come out and pick up and they are unsure when I would get a replacement (IF I would get a replacement ) because they only had so many. So we went to Home Depot and they price matched it. Delivered it in a week. Then we called Costco to come pick up. 🤷🏻♀️ At least we have a working refrigerator now.
Thanks, not my model but the location of the buttons is the same. Mine are labeled, "Freezer" "Alarm" "Fridge" Same process though. Just hold them down until the ding-a-ling goes off!
I have the 4 door flex zone model RF28K9070SR and for some reason the freezer is set to -2, shows -10 on display, but actual temp is around 22-23 F. The fridge is set to 36 F and that temp is spot on when I check. I removed the back panel and vacuumed out a lot of dust, but still same issue after powering it back on.
I found your video and it helped me out. I have model rf32fmmqdbsr/aa and displayed the exact error. I could not find the error anywhere on the Internet. Everything I found about FF code talks about replacing the control board or unplug for hours to clear up the error. Nothing about it in the manual either. So, thank you very much for assisting me with fixing the error.
THANK YOU! We have the same fridge & read through the manuals, watched their videos but none of it explained how to actually turn it on if it’s on demo mode, called bestbuy cos that’s where we got it from but they don’t know either. They just delivered our fridge and didn’t even set it up to work. I looked through everywhere but didn’t find the same model fridge till now. 🤧
Manual had nothing, Samsung service department as well, I was working on it for over 2 hours but at last your Miracle came up on You tube, Thanks again and have a Super weekend.@@TexasNova
I am experiencing the same issue. I don't have an error code besides the filter blinking but it has been replaced. I still can't get the refrigerator or freezer to get cold or work. Any suggestions???
I tried it but it didn’t work my freezer isn’t cooling and I reset it how you did and the freezer keeps going back to -2 but isn’t cooling at all. It’s been 3 days.
Your freezer is what Keeps the refrigerator side cold. Check to make sure that you don’t have anything blocking the vent. Also there is a setting for your refrigerator temperature I would start there first it needs to be about 34°
There is a temperature setting for the freezer you might want to check it to make sure it’s down about 0°. You will have to make adjustments on the screen to do this
Man it’s crazy. I hope you don’t have a bad ice maker like I have. It froze over 2x’s had to take everything out. Which luckily we Still had our old one. Put everything in it and let the Samsung icemaker thaw out. The second time it no longer makes ice. Which is why we decided to get rid of the other one because it broke as well.
You're the same guy that thinks he owns the road I had the same problem called Samsung they walk me right through it no problem maybe you just got a bad operator
What’s it doing? Is there an error code? Here is the manual. Mine didn’t come with one bc it was a floor model. www.samsung.com/ca/support/model/RF24FSEDBSR/AA/ And a list of Error Codes below. www.samsung.com/us/support/troubleshooting/TSG01003409/
Samsung sucks really. bought a brand new refrigerator from Home Depot and 2 months later not cooling, panel not responding and no ice in ice maker. I do not have FF issue. Anyway, it is been week and a half and no luck with Samsung, their supported technician. Done with buying any Samsung product in the future.
Thanks!!! Not the manual, not Samsung, but YOU made our fridge work. We could not be more grateful.
My 4 year old fridge had this error code, I tried this and it started cooling! Thank you 🙏🏽
Hey glad it helped!
You are awesome, was not even my model and still worked as long as you take the time to find the right buttons.
Glad it helped! It’s very frustrating that they do not post a “how to” on the frig to read.
lol..... this was great! I just purchased a new Samsung refrigerator, delivered last night, today it stopped working. We were told a tech would come out next week. Ugh.... stocked with thanksgiving food too!! We called Costco and they’re calling Samsung to see if they can get a tech earlier. Great video unfortunately, not the one for me. 😣😭😭 I’m still on my search! Wish me luck!
OHH NO! Man I hate to hear that. Whelp time to break out the Summer Ice Coolers out of the Attic! Whelp I wish you the best of luck buddy. As
I said in the Video it was "Well we got your money so now Its time for you to kick Rocks" Below are is the Manuel & List of error codes if it'll help bc sadly we're on your own. Keep me updated. I want to see if my bad experience was just a fluke.
Here is the manual. Mine didn’t come with one bc it was a floor model.
www.samsung.com/ca/support/model/RF24FSEDBSR/AA/
And a list of Error Codes below.
www.samsung.com/us/support/troubleshooting/TSG01003409/
Did you get it fixed or did Costco take it back? We bought ours from Costco since they have such a great return policy
@@cdgmalone since I bought it online, they said if I returned it, it would take a week to come out and pick up and they are unsure when I would get a replacement (IF I would get a replacement ) because they only had so many. So we went to Home Depot and they price matched it. Delivered it in a week. Then we called Costco to come pick up. 🤷🏻♀️ At least we have a working refrigerator now.
join the SAMSUNG REFRIGERATOR RECALL U.S.A Facebook group and follow instructions get a refund
Thanks, not my model but the location of the buttons is the same. Mine are labeled,
"Freezer"
"Alarm"
"Fridge"
Same process though. Just hold them down until the ding-a-ling goes off!
I have the 4 door flex zone model RF28K9070SR and for some reason the freezer is set to -2, shows -10 on display, but actual temp is around 22-23 F. The fridge is set to 36 F and that temp is spot on when I check. I removed the back panel and vacuumed out a lot of dust, but still same issue after powering it back on.
I found your video and it helped me out. I have model rf32fmmqdbsr/aa and displayed the exact error. I could not find the error anywhere on the Internet. Everything I found about FF code talks about replacing the control board or unplug for hours to clear up the error. Nothing about it in the manual either. So, thank you very much for assisting me with fixing the error.
THANK YOU! We have the same fridge & read through the manuals, watched their videos but none of it explained how to actually turn it on if it’s on demo mode, called bestbuy cos that’s where we got it from but they don’t know either. They just delivered our fridge and didn’t even set it up to work. I looked through everywhere but didn’t find the same model fridge till now. 🤧
Glad it helped. ❤️
My freezer isn’t cooling enough
Love your channel keep on doing what your doing you make me really happy!
Most videos claim FF means the freezer fan is shot... nope... just the right combo of the buttons and it works
THANK YOU!! I don’t have that same model but I was able to fixed, in my case I have to press (power freezer, freezer,fridge) 🙏🏼😊👌🏼
Glad I could help!
Once you figured it out how long did it take to actually get cold and for your freezer to actually get cold
I noticed almost right away. If it's not noticeably cooler w/in 10 minutes then you may need to redue the steps.
You are Awesome, this is the exact same model as mine I did your adjustment and start cooling WOW, God Bless you
Glad it helped 😉😉😉😉
Manual had nothing, Samsung service department as well, I was working on it for over 2 hours but at last your Miracle came up on You tube, Thanks again and have a Super weekend.@@TexasNova
Ours didn't have an error code, but it wasn't cooling on either side. Tried this and waiting to see! Thanks for your time!
OMGosh THANK YOU - It's working!!!!
@@MoxieMiss glad it helped. 😉
I am experiencing the same issue. I don't have an error code besides the filter blinking but it has been replaced. I still can't get the refrigerator or freezer to get cold or work. Any suggestions???
What did u do
I tried it but it didn’t work my freezer isn’t cooling and I reset it how you did and the freezer keeps going back to -2 but isn’t cooling at all. It’s been 3 days.
my fridge is the same i even call someone to come to fix and they have change everything still not cooling but ill try your method see if it work
How do I get the temp to go down. It's on 73 and 76 freezer?
How is after 4 years ? Any issues happened so far , i wish you make video update for the 4 years experience .
No, still works.
However, Ice maker stopped working after 4 months tho.
@TexasNova did you try to see what is the problem with the ice maker , maybe it's frozen inside ?
@TexasNova it's good idea for new video right ?
Thanks man, I have the same refrigerator, but the freezer is not freezing, everything else works fine, any idea? Thanks
Your freezer is what Keeps the refrigerator side cold. Check to make sure that you don’t have anything blocking the vent. Also there is a setting for your refrigerator temperature I would start there first it needs to be about 34°
Thank you sir
Hi Sir, Samsung zipel smart eco, fridge having good cooling but freezer not cooling, please advise me what we have to do
There is a temperature setting for the freezer you might want to check it to make sure it’s down about 0°. You will have to make adjustments on the screen to do this
Take a look at this manual maybe it will help you out. It could be just a programming issue
www.samsung.com/ca/support/model/RF24FSEDBSR/AA/
Hi.....SR -L709EVSS.......
FREEZER PUT ON 2....BUT IT GOES OFF AGAIN
..
Thank you so much!!
Glad it helped
Thank you so much . Very helpful
Glad it helped!
Water & ice says locked. 3:06 tried hitting a combo of buttons - still locked
Thanks for sharing, that's awesome
Glad it helped.
It didn’t work for me 😭😭 I did as per instructions and the temperature numbers just dissapered :(((
Thanks no Home Depot or Samsung help at all and the manual it’s garbage thanks very much
Man it’s crazy. I hope you don’t have a bad ice maker like I have. It froze over 2x’s had to take everything out. Which luckily we Still had our old one. Put everything in it and let the Samsung icemaker thaw out. The second time it no longer makes ice. Which is why we decided to get rid of the other one because it broke as well.
Thank you
I tried it I heard the noise but off still lighting up what am I doing wrong
Still FF mode? Try it again
You are the best 🙌
Glad it helped!
Thank you, excelente. You save my life, jajaja
I trying with only 2 fingers.
Glad it helped!!
Mine won’t reset
Do you have the FF Code.
It took me a few tries to get mine. Even when I tried it a year later.
My freezer dosent work
You're the same guy that thinks he owns the road I had the same problem called Samsung they walk me right through it no problem maybe you just got a bad operator
Yes they didn't help me and gave me the run around as well
Hope the video helped
That’s true
Mine is a RF24FSEDBSR/AA 😭anyway you can help?
What’s it doing? Is there an error code?
Here is the manual. Mine didn’t come with one bc it was a floor model.
www.samsung.com/ca/support/model/RF24FSEDBSR/AA/
And a list of Error Codes below.
www.samsung.com/us/support/troubleshooting/TSG01003409/
Thankkkkkkkssss. OMG.
Wao that's crazie Samsung not help wao
I'll never buy another samsung product again
They’re washer is the same. Junk. It literally rusted out the fabric softener spout.
Also, our ice maker lasted 4 months before it froze over solid.
Yep!!!!!
Samsung sucks really. bought a brand new refrigerator from Home Depot and 2 months later not cooling, panel not responding and no ice in ice maker. I do not have FF issue. Anyway, it is been week and a half and no luck with Samsung, their supported technician. Done with buying any Samsung product in the future.
Man there Customer Service does suck.
Did you get it resolved?
Join the SAMSUNG REFRIGERATOR RECALL U.S.A Facebook group and follow instructions get a refund
Not even Samsung phones? I understand not buying Samsung appliances but their electronics is their strongest aspect.
I did this but it went right back to 0 FF. .
Hellllllp.
Unplug for a few moments & try again. See if that helps.
Samsung sucks at appliances. I will never buy another.
Thank you