One suggestion is to mention that you have to select which port you are using. For people new to this monitor it would be great that somebody mention the steps to get the monitor working very fast. Thanks for your good work.
I have the sw270c. Love this monitor so much. I just started to use davinci resolve. Do you have videos how to calibrate it for videos? Im a windows user and calibrate with palette master element. Thank you
This is correct! However, I set mine to volume this way, if I am testing or using any other preset color mode such as sRGB, Adobe RGB, Advance B&W or any others, if I accidentally touch the dial wheel it won’t change any of the brightness setting in the preset color modes. Just an added layer of security since the dial wheel is much easier to trigger accidentally.
I really like this monitor, however it doesn't work well with camera raw in photoshop. As soon as I open camera raw, it makes the images look too dark and overly saturated. Contacted Adobe and after they took over my Macbook Pro 16" via remote access, and they informed me that the monitor is a 32 bit instead of 64. That causes an issue and until Benq releases a workaround to collab with adobe products I have to just live with it or just use Lightroom as my camera raw. This was very disappointing to hear. Lightroom also had an issue with images being under saturated, but they fixed that issue. If you have any ideas how I can resolve this issue, please share. I bought this monitor along with the SW271 to use side by side. It would be a shame if I have to return it and choose a different brand. I have only 3 days left to make up my mind. Please help if you can... Thank you.
@bluedragoninc559, try following this calibration guide. ruclips.net/video/bz9y3db9vRI/видео.html In this video, I recommend setting the RGB Primary in PME to Panel Native. This will solve the issue with Photoshop Color Shift. By the way, Adobe people had no idea what they are talking about when they say that the monitor is a 32 and not 64 bit. The monitor is a 10 bit color depth display, but that is hardware and it has not thing to do with the software or this bug. The bug reside in the icc profile that PME generate. But Panel Native will solve this issue and it comes with some other benefits too such as being able to calibrate your display to the largest color gamut possible. Please give this a try and let me know the result.
Hi, what kind of backlight does the monitor have? I ask this for when I need to calibrate it with PME soft as PME has different backlight type options.
I just received my new SW270C and I'm very happy with the initial results, but if I need to use the shading hood in vertical position apparently a couple of parts are missed (L1 and L2). I need to buy them?
Yes this display never shipped with the L1 and L2, it was available in the early days as an accessory that you can purchase, but it has since been discontinued. You can contact your local BenQ support and see what they can do to help you out with this. I know that this display uses the same shading hood as the SW271 which ships with the extra parts to extend the hood vertical.
Art, how do I connect the SW270C to a computer? The two cables supplied are not working with my Dell XPS 8930 (desktop). The message that I get is "no cable connection." Thanks.
@UFGator1972, I feel that the supplied cable is working just fine. What you have to do is on the display you would have to choose the input source. This model does not have auto detect. I think that it is the second button from the left. Press it once and it will pop up with ports for you to choose from. Press the corresponding ports that you are using and you should be set!
@@ArtIsRight, thank you Art. I also would like to know what is the best type of USB-C cable for this monitor? My computer has a USB-C port. Thanks again.
@UFGator1972, honestly, I would just use the USB-C cable that came with the display. That is the best cable. If you do need another cable I would make sure that is USB 3.0 with PD compatible. I got these and they work really well and they are longer than the one that BenQ included www.amazon.com/gp/product/B07F36KZCD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
ArtIsRight that may be the problem. My monitor didn’t bring a USB-C to USB-C cable. Also, I suppose that I do not need the one that supplies power because mine is a Dell desktop computer.
@UFGator1972, if your monitor didn't come with one I would contact your local BenQ support to ask for one. It should have shipped in the box. Although true in your case about not needing one that supply power. What you want to have is a cable with enough bandwidth to carry the display signal and the USB up and down link. So getting the right USB-C is better in this case because many cables implement usb 2.0 over USB Type-C Plug and that is a big issue because that cable won't work.
Art: I am thinking of buying a SW270c next month, but I am a little concerned about how it will work/calibrate on my setup. I have a 2020 Mac mini, with a Sonnet eGPU. If I get the Benq, I would connect via DisplayPort. Do you have any experience with a setup like this? Thanks for any insight you may have.
I have, so in most instances the calibration should not be an issue. If when you setup your 2020 Mac mini, migration assistance was used or the system was restored from a time machine backup you might have some calibration issues. Otherwise you should be ok.
Hi Art. I’m looking to purchase an M1 Max MacBook Pro and am considering the SW 270C as my external editing monitor for stills photos. Will it be a good match or should I be considering a 4K model? I’m currently used to using a 27 inch iMac with Retina display. PS I’ve just seen your comparison video between the 270 and 271 C and that’s helped a lot but I’m still wondering if I’ll be sacrificing too much going down to a 2K display.
The best thing that I can suggest is to give the 2k Model a try, The issue that most people run into I is the variation in pixel density and how macOS render the edges of the pixel. Some don't care, some do. If you have a MBP and you want things to be similar then 4K might be better for you since the pixel density is higher than the 2K display. I know this is not a definitive answer, however, I would not have a way of telling you exactly what you need, it is highly based on person preference.
Hi Art, Thanks for the review. Can you please help with the following queries: 1. Wanted to purchase the i1Display Pro (Model: EODIS3) colorimeter but the distributor suggested i1Display Pro Plus (EODIS3PL) version? Is the Pro Plus version compatible? I thought the Pro version should work fine. 2. What should be done with the file sw270c.icm? On windows 10, I have set two profiles AdobeRGB as default and sRGB as alternative... used when switching modes... Is this correct OR am I missing something by not using the sw270c.icm file?
You're welcome. Pro will work just fine, plus mode is compatible too. Give this video a watch ruclips.net/video/84AKhp24BQY/видео.html you probably don't need the plus version You need to watch this guide for the best setting ruclips.net/video/ugwyuFKbtZg/видео.html and this guide on how to calibrate your SW ruclips.net/video/8rjRoIe0-mo/видео.html This video will talk about color modes as well ruclips.net/video/Ipuaf5yHrog/видео.html and offer you clarifications
@@ArtIsRight Thank you Art, for a very prompt response. I will review your videos for calibration and be ready when the colorimeter arrives next week. As usual, your videos are excellent, to the point and extremely helpful ... Continue to share and help via your videos... Thanks again...
Hi @Jakub, the short answer is yes. The more specific answer is that for Windows 10, yes it is supported right now. For Mac, support for it is coming in the next version of Palette Master Element, 1.3.6 which should be release soon. Now barring any major bugs or stability issues, we should see SpyderX Support in Mac really soon.
Hi @Giacomo are you running with USBC? If not then you would have to use the additional USB cable to uplink the USB C Signal from your laptop to the display.
Hi Art, have enjoyed your videos for many months now! Thank you for such great content. Could you please give me your opinion on IPS glow I am experiencing on my 270c, in particular the bottom left third of the screen which has a very bright bloom roughly 7-8 inches in radius. Would you consider this signifcant enough that its worth following up with BenQ. And if not - how do you work around something like this in your photography production process? Thank you kindly.
If you have an i1Profiler, I would encourage you to run a uniformity test and see what the ∆e2000 for each of the zones compared to the center. If it is high, i.e. 10 then I would contact BenQ, if it is under 5 or somewhere in that range I would consider it tolerance, after all this is an LED backlight and not mini LED.
When I said 5, I was referring to ∆E, percentage is not a good metic to use at all, i.e. in dark gray for instance if the middle reads 4 and the outer read 3, that is 25% variation, which seems larger but we are only talking about 1 nit difference. So ∆e 2000 is the one to look at. And if you are getting ∆e of less than 2 you are good. What you are seeing probably won't make any real world difference on what you edit. :)
Thanks for the great review. Will the Benq update sw320 soon? It is a good monitor but it has uniformity issues and color shifts to magenta on the right side of the screen
Hi @Damir, Thank you for the compliment. And I too had run into the same issue with my SW320. I am really thankful the one that BenQ replaced for me still works just fine. I really love that display! Anyhow, about the update to the SW320, I am not aware of BenQ future product line up or releases. However, based on the popularity of it, I would hope that they are working on an update for it. Cheers!
Hi.I am a non-competitive gamer.I play single player games mostly.I had tried the Benq Sw240 and played games like Doom eternal on it.They looked stunning.I can swallow 60hz cap but is hard to swallow the very very slow pixel transitions/respose.The blurr when fast paced scenes is the most annoying.The Black and white monitor internal mode is absolutely awesome.I played Doom etrernal in black and white and is a different atmosphere. I know that benq has a gaming line monitors but they are not at this level of IPS image quality.The gradients and uniformity and color accuracy give the a richer detail.I hope they can do something about the pixel response time.If they can somehow lowers the pixel response time i will buy it to replace my 1440p Dell 2721DGF monitor.Also another minuse is the 24fps youtube video that are juddering on the Benq sw240
Question, any recommendations for a good laptop under 3k euros ? Maybe from Asus laptops? For photo and video and gaming but also compatible ports for hooking it up to the 270C?
Most new laptops have USB-C with DisplayPort Overlay or Thunderbolt 3 or 4 which will work with BenQ SW displays just fine. If you want a good build I would look at the Razer Blade Advanced 15" or the new 14" with AMD processor. ASUS Zypherus ROG both 14 and 15" are nice, but build won't be as good as Razer aluminum enclosure. Dell are standard middle of the road. You can look at their XPS line. Those are my thoughts. Aero would be another brand that is good but build of plastic. So all give and take.
Hello! I want to use this display with Davinci Resolve (Not only for photographs). The problem is that the Davicni do not suppport icc profiles. Will the profiles installed in the monitor help me?
@YoungOldMan, the answer to this is yes and no. There are a few things that you can do. 1. You can run a calibration with Palette Master Element and set the RGB Primary to REC 709, this will limit the gamut of the display and since this is a hardware calibrated display. All of the adjustments for the REC 709 color space would be done at the Panel Level avoid all of issues. So when you use Resolve you will be setting color that is within REC 709 Gamut and not Wide Color Gamut. 2. From here if you like you can Run DisplayCal on top of this calibration as well. 3. And if you choose, with Display Cal you can create a 3D LUT (software and not hardware) And then choose 3D LUT in Resolve setting. 4. There are some other method as well such as using the Black Magic Video card but I think that the method above will work just fine. Personally, If you stop at step 1 or 2 or 3, either one of those will solve the issue.
Sure but it is a solution for the mass. Eizo don't dispute that, but depends on the line up CS is about the same, CG then no but close 2-3 times as much.
SW270C - USB-C port can NOT operate as a downstream port ( for example to plug USB hub in it ) if display is connected to PC using USB-B upstream port - correct ?!
I am a video editor and looking at one of these for color correction and grading. I shoot anywhere from 1080p to 4K footage. Is this monitor 100% Rec 709? I read that it will play back 24P video correctly. Although it’s called a “photography monitor” would this monitor be recommended for video work? Since it’s a 2K monitor , will it be sufficient to edit 4K footage?
Hi @Da Gre, so officially BenQ does not list Rec 709 color space percentage, since Rec 709 is similar to sRBG color space, where sRBG is primary for photography, Rec 709 is for video. Now this said since it can display 100% sRGB, from my testing, with a custom hardware calibration it can do 99 - 100% Rec 709 depending on the calibration setting. Since the custom profile hold a color space that is equivalent to AdobeRGB. Even though it is a "photography monitor" it can totally function for video work. In fact the panel inside is the same one as the BenQ PV270 which is a "video monitor" so in essence, when this display you are getting the more premium PV270 panel with a few other improvements and tweaks added to it, such as the uniformity 2.0, USB Type - C Power Delivery of 60 W and a lower price point than the PV270. As far as sufficient to edit a 4K footage, yes it would be but keep in mind that when you are editing the 4K footage, you are editing a scaled down version of said footage. Now this said, it should be much gentler on your computer for playback, which means less drop frame, lower gpu usage in a sense that it is not decoding full 4K all the time. Now if you want to edit 4K native then the SW271 4K panel would be a good alternative. Hope this helps.
Thanks. I looked at the PV270 but it is an older monitor . The SW270C has newer technology so I’m leaning towards that one. Srgb and Rec 709 are very close in specs. I’ve also looked at the Sw271 and was close to getting that one but then this new monitor came out. I’m not expecting this monitor to compare to a high end broadcast grading monitor. But for most web video projects it should work fine. Thanks for the feedback and for your review.
Hi Italo, I am reaching out to my contact for more info on this, as far as I know the panel is 10 Bit with a 16 bit LUT, however, I am not entirely sure if it is a true 10 bit or 8 bit with FRC. As far as noticeable differences between them not so much even though we are talking about 1.07 billion versus 16.7 million respectively. In retrospect the human eyes can only discern about 7 million color so realistically speaking 16.7 millions colors with the 8 bit + FRC is more than double already. So in practicality, you won't really see any difference.
Hi @Italo so I got some verifiable answers. The panel is 8 Bit + FRC. I also have a few more thoughts on the answer above. Beyond the 8 bit + FRC vs 10 bit, there are other factors that effect the display performance. On face value, common sense would dictate that it is better picking 10 vs 8 bit + FRC would produce better quality image. However, there are other factors that effect image quality and panel performance such as good color and brightness uniformity which in my testing the SW270C pass the uniformity test with flying colors. This is something to consider, I would not focus much on the True 10 Bit vs 8 Bit + FRC. I have used plenty of 8 bit + FRC displays, both BenQ and other brands and with good calibration, I am able to faithfully reproduced great colors. One additional thing to consider is the print color space, for most prints that we can make today, they are barely coming to close Adobe RGB color space equivalent. We are starting to see that but we are not quite there yet. So my answers to you, this is a really great display and I would not worry too much about the specification, especially when it would be difficult to discern the different between them. Cheers.
Hi @Petr H, this is a common misconception. Most display manufacturer, list 8 bit + FRC as a full 10 bit Panel, because with FRC tone blending and dithering the out put image is perceived like a true 10 bit panel, overall differences are extremely subtle, most the time indistinguishable. Only in a select few super high dynamic range images would this become somewhat noticeable. And yes with the the panel does support 10 bit. Keep in mind that there are very few true 10 bit panel out there. For instance BenQ SW320, since discontinued, was a true 10 bit panel, however, for most of my editing comparing the true 10 bit panel with the other 8 bit + FRC series, there is not a notable difference. I would say, don't worry to much about the bit depth and be happy producing awesome images! And like I say on these feed back, keep in mind to that most print media, even though they are getting better color gamut wise, they are not fully Adobe RBG yet. Hope this helps. Cheers!
I just ordered this monitor. Do I need to get a calibrator? If so, would you recommend one that best works with this monitor? I’ve looked at SpyderX elite and i1Display. Thank you so much!
For the best result a custom calibration is recommended. The device that I think is best is the X-Rite i1Display Pro x-rite-photo.2rcf97.net/nYoe6 If you are in the US add me in Facebook page or instagram for a 10% off purchase code
ArtIsRight Thank you. I think I will go with the iStudio so I can calibrate my Canon Pixma Pro-100. I am so glad that I decided to go with BenQ. You have been most helpful, and I appreciate your taking the time to respond. I will definitely check FB. Thank you for the discount!
@Hello Jennifer absolutely! In your case I would recommend using the SW270C as the primary because it is color accurate and can show 99% Adobe RGB and then your iMac 2011 internal display as a secondary display.
ArtIsRight thanks Art for replying. I do a lot of photography and want to use it as a second monitor to the iMac and then later I can always use it with my usbc MacBook Pro. You’ve help me finally Make a decision between these two. I don’t think I need 4K
I also have an old iMac mid 2011. I use it for design work and would like to use this 2K . monitor. If I could use this monitor for photography AND my CAD work that would be great. My CAD can only work on my iMac. I would use a newer laptop for photo editing. Do you think I could plug in my iMac? If so are there any disadvantages to this SW model compared withPD model, or can the more expensive SW do everything the PD model does plus added bonus of more accurate colours for photography. Finally could I hook up my ipad pro 4th gen and watch netflix say? Many thanks
If i want to use benq 2700 u with MacBook Pro via HDMI cable. Will it leg also will it work on 4k resolution all time. Please help me i am waiting for the answer.
ArtIsRight I am just concerned that will it work on 4K or not? By any chance can u help me so I can buy pd 2700u. Also which year this display came. Many thanks
Which exact Macbook Pro do you have, size, model year, better yet if you know the model identifier it would make it easier to find this info. PD2700U please date was around Nov 2018
Hi Art, I just got SW270C. I really love this screen but I have one doubt. All guides and all photographers are saying to calibrate screen before developing your photos. But this screen is already calibrated, so should invest another 150 Euro for calibrator? Thanks a lot ... ;)
Hi @Luck, yes, invest in a calibrator, I recommend the X-Rite i1Display Pro or the Pro Plus. So you have the right understanding that the screen is calibrated from the factory. However, this factory calibration was all done with the standard reference values and output. Your computer, however, does not output references value and this is the reason why you should do a custom calibration to make adjustments at the panel level using Palette Master Element software to make sure that your displays continue to output reference value. I hope that this help, if you have any follow up questions please reply to this thread!
Looks like another great display from Benq.. so the M-Book preset ,if used on my pc/windows system,i will be able to get same colors as on my new macbook pro? thats amazing:) Ps.I hope they will figure out a way when you use the hockey puck to change ICC profile on windows as well..that will make everything easier..I quess they should find a way to map it so that it will install the right icc profile everytime you change preset/color space using the hockey:) otherwise the hockey is not usefull if you calibrate the screen..same for the picture in picture mode..that will be even more difficult to find a way to fix i quess
@John, so yes the color in that mode regardless of OS input will come really close the Apple DCI-P3 calibration. About the automatic profile switching, they already have a software like that in place for another line of their pro displays the PD line. The software is called display pilot. I have not tested yet to see if it’s compatible with the SW series or not. However, if it should work it is not going to be an official support solution from BenQ.
Now I See there is lots of marketing and certain points of the product presentation were adjusted like in color calibration. I own an SW270C now, for 5 days. The uniformity issues are still there, very present, still at large. Significant light bleeding, certain contour shadings on uniform colors, black not recognizable the last 8 - 10 shades (on the 256 point greyscale). But the most annoying, especially on white but also in greys greens blue if I keep it opened for 2 hours (or more) a certain vertical shading line appears getting its shape on the whole height of the display up till down. Nothing at first for an hour or so, but then... Because it is vertical and located almost in the middle it kind of separate the working field in 2. Don't even think not using a calibrator. I have a spyder3 pro and it had some work to do. The result was a slight 'warmer' adjustment. My only regret is that I did not manage to use DisplayCal because my spyder is old or obsolete or something.
@Laurentiu, based on your description your display may be defective. If this is happening then I would recommend contacting your local BenQ support office to resolve this issue. Either that or contact the retailer that your purchase this from to get this issue resolved. By resolved, what is most likely going to is happen is that you’ll get a replacement. In my extensive testing, the issues of uniformity that you mentioned was not present on my unit, especially compared to the older models of the SW line. A few things to note too is that the Spyder 3 Pro is a really old device and is not supported by Palette Master Element (PME). This is BenQ Software to calibrate the display. If you have this display you should calibrate it with PME this way you are fully utilizing the hardware calibration capability of the display. Doing a calibration any other way with this series of display dismisses the display full potential. Additional, based on the information that you shared in the comment, if you are using the Spyder 3 pro software, the icc profile created from the Spyder 3 Pro software may be the culprit of the inconsistency that you are seeing in this case. And if this is the scenario, the best to do is get a new calibrator, I recommend the i1Display Pro and use PME to the calibrate the display. What I can tell you is that, the color calibration that I have done on my BenQ are not adjusted for product presentation by any means. I have spend countless hours testing these displays and software combination to make sure that everything works and perform as expected. I also happen to be editing every day on these BenQ SW line of displays too. Sometime, products defect does come up, however, when this happens BenQ is really great at addressing the issues for me and all of their customers. I appreciate your feed back and I highly encourage you to run a full hardware calibration using PME and i1Display pro and see if the issues still persists.
i have a quick question i have a older windows 8.1 laptop with usb 3.0, HDMI and VGA outputs. would a cable like this work to connect to the monitor www.bestbuy.ca/en-ca/product/axgear-usb-type-c-to-usb-3-0-cable-usbc-3-1-sync-data-charger-charging-wire-10ft/12923186 or would it be better to get a usb to display port adapter. i herd the older versions of hdmi were not the best
@darksky .observer, thank you for the question, this is a hard one. In your situation HDMI would be a better choice, whether HDMI will work fully is another story. It might truncate the output signal to 16-235 it might not. It is hard to say until you test it. Sometime the graphic driver will allow you to change the output but may times it would not do that well. You can try using a USB-C to Display Port, it will work but that usually suffer from quality, lag and low maximum resolution.
@darksky .observer, I just looked at the cable. It would be the better cable to use but it will likely not work because the port on your computer is USB 3.0, you need to make sure that USB 3.0 can output display signal in this case. The reason why I say this may not work is because it is USB 3.1 nor is computer port or motherboard designed to support this. Normally, computer with USB Type C display signal out tend to also be Thunderbolt 3 which have a higher bandwidth. My suggestion to you is to try this out and see if it will work for you. If not you can always return it. Not the most optimal solution but at least you get to test it with your system.
@@ArtIsRight my sw270c arrived yesterday and HDMI port on my computer work well. the colors are amazing and clear i will be spending some time going threw all my photos and adjusting things what a difference from the onboard laptop monitor. thank you again for your help.
Beware when buying benq monitors. I've received four defective monitors in a row, until they had to send me a 27" replacement because all the 32" had some weird magenta to green shifting across the screen. Plus the light bleed and clouding was just awful, not to mention that the palette master software is just not good enough and sometimes you'll end up calibrating your monitor for hours because it will keep failing the validation process . Then they discontinued the sw320 monitor and told me I had to settle for a 27" or a 32" full of flaws. All their 32 inch didnt even come with the luminosity test in the calibration sheet that validated its consistency. When I did the test oh boy did I freaked out when seeing 5 o 9 patches in red. It's just not accurate if you consider the high price . Hope this helps somebody to not go though what I had.
Hi, I really am sadden to hear this. In an ideal world this should never happen at all and it is terrible that you draw the short straw so many time. If I may, I would like to offer some of my thoughts and address the points that you made. 1. I too had issue with the SW320 where there is a green magenta shift. It has not stated out this way, however, it has developed over time. BenQ did the right thing in the case, they replaced the display for me which is great and as far as I know they examine the one with the issue rigorously after I shipped it back. And they will take care of any customers who is faced with issues similar to this as well. On a side note there were a few batches of SW320 that had this issue. 2. Palette Master Element (PME) is a great calibration software that was build on many of the fundamentals of X-Rite i1Profiler, I know this as a fact. Though BenQ developed the software on their own, many of the underpinning came from X-Rite through various partnerships and alliances. If you sat down with an X-Rite marketing person or engineer, they will tell you that PME have their hand writing all over it. As an side, if you really want to do true hardware calibration, you only have PME as the only option. 3. Yes the SW320 have bleeding and yet it is still my daily driver and I have done 98% of my color critical editing on that screen. Not to give BenQ an excuse but bleeding is really hard to control in a larger IPS LED panel especially ones with 4K resolution. We are not quite there yet technology wise, as mini and micro LED comes to market this will improve. 4. What you are referring to “luminosity” is display uniformity. And yes the earlier models are known to have less that perfect uniformity, however, part of this issue is also technology as explained in bullet point 3 above. The display uniformity is for the most part a brightness test and it does not measure or test for color accuracy. It is just a test to see how even the screen is. I was able to custom profile the SW displays with PME and consistently get a delta e value for color variation that is less than 2. So we are talking about 2 issues at hand here. Now display uniformity variation is also calculated using delta e as the unit. What you have gone through is terrible and I wish that your experiences were better, however, this said, I myself and countless other photographer have integrated BenQ SW displays successfully into their color editing workflow. These include many big name photographers that I know who loves the display. For my photography consultation arm, I also recommended and have setup BenQ for many photographers and they are able to use it successfully. Yes, the issues that you have stated are true, but improvements have been made with every model iterations. For instance this new SW270C with the Second Generation Uniformity passes the display uniformity test in i1Profiler flawlessly even with the delta e threshold turned down to 4, which is a really low value. Display bleeding will happen, but less so with the SW270C, one of the advantage of not going 4K, but in all it is just the side effect of the current panel backlit technology. Everything is relative, you may say that BenQ is high price, however, there aren’t that many company out there that makes hardware calibrated displays for photographers at affordable prices. NEC has exited this segment of the market, and their display are 2 times the price of BenQ. The other brand that is known to be the best is EIZO and their equivalent models cost 3 times as much. For sure, if you get EIZO the panel would be perfect or as close to perfect as possible. However, if BenQ is already considered “high price” then what is NEC or EIZO price? They would definitely be considered expensive and I know for a fact that many photographers’ do not have that kind of budget for a display. In addition there are some other brands, such as, View Sonic, which is entering the market in this segment with their monitor are priced closely to BenQ but the display quality and spec is not up to what BenQ have to offer. And then there also ASUS as well, but they are not really making themself know in this segment yet. In this case what we need are 2 things: 1. More Competition to push R&D along with innovation forward and upwards and price downwards. 2. Time and newer or improved technology that comes with time. Without these 2 things, we are where we are now. And looking at what we have and the price for these displays compared to what was available in the past, I can say without a doubt that these display are not high price considering what you are getting and they are not high price at all relative to past hardware calibrated displays. These opinions are my own and are not paid for by any company.
@@ArtIsRight sir will yuh help me in buying my monitor sw240 in india delhi. can yuh recommend any preferable shop. i liv in delhi and it has nehru place as an IT hub.
I have to say I am very disappointed with BenQ. I recently ordered the SW270C and there were NO video cables or USB-C cable included in the package. After contacting BenQ, the response I received was less than adequate. They pointed me to page 8 of the User Guide which says: "Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, YOU CAN PURCHASE THEM SEPARATELY." So moral of the story, drop several hundred dollars on a monitor and the company may not ship a $10 cable with the product, or mail one to your later. Never had that problem with Dell's Ultrasharp or any Eizo monitors we bought.
@ToxicTiki, I'm sadden to hear this, which geographical location are you in? Let me know, I'll see I can share your situation with BenQ office and get this resolved for you.
Check out my latest video: Best Calibration Settings for BenQ Palette Master Element 1.3.8 here ruclips.net/video/bz9y3db9vRI/видео.html And please like and subscribe, it helps me!
One suggestion is to mention that you have to select which port you are using. For people new to this monitor it would be great that somebody mention the steps to get the monitor working very fast.
Thanks for your good work.
@Sylvia Stagg-Giuliano, yes this display does not have port detection. Good note! Thank you!
I have the sw270c. Love this monitor so much. I just started to use davinci resolve. Do you have videos how to calibrate it for videos? Im a windows user and calibrate with palette master element. Thank you
use Palette Master Ultimate and set it REC 709, Gamma 2.4 and choose the luminance of your choice, I recommend a value between 80-120 nits
@@ArtIsRight thank you🙏
The rotary remote dial only affects standard colour spaces, not custom calibrations 1,2, or 3.
This is correct! However, I set mine to volume this way, if I am testing or using any other preset color mode such as sRGB, Adobe RGB, Advance B&W or any others, if I accidentally touch the dial wheel it won’t change any of the brightness setting in the preset color modes. Just an added layer of security since the dial wheel is much easier to trigger accidentally.
Thank you for explaining the 2K version. Great job. Looking forward to receiving mine on Friday.
@Mitchell J. OConnor, thank you, make sure you calibrate it with Palette Master Element when you get it.
Thanks for your review. Will the display SW 270C work well together with a Mac Mini 2020?
You're welcome and yes it would!
I really like this monitor, however it doesn't work well with camera raw in photoshop. As soon as I open camera raw, it makes the images look too dark and overly saturated. Contacted Adobe and after they took over my Macbook Pro 16" via remote access, and they informed me that the monitor is a 32 bit instead of 64. That causes an issue and until Benq releases a workaround to collab with adobe products I have to just live with it or just use Lightroom as my camera raw. This was very disappointing to hear. Lightroom also had an issue with images being under saturated, but they fixed that issue. If you have any ideas how I can resolve this issue, please share. I bought this monitor along with the SW271 to use side by side. It would be a shame if I have to return it and choose a different brand. I have only 3 days left to make up my mind. Please help if you can... Thank you.
@bluedragoninc559, try following this calibration guide. ruclips.net/video/bz9y3db9vRI/видео.html
In this video, I recommend setting the RGB Primary in PME to Panel Native. This will solve the issue with Photoshop Color Shift. By the way, Adobe people had no idea what they are talking about when they say that the monitor is a 32 and not 64 bit. The monitor is a 10 bit color depth display, but that is hardware and it has not thing to do with the software or this bug. The bug reside in the icc profile that PME generate. But Panel Native will solve this issue and it comes with some other benefits too such as being able to calibrate your display to the largest color gamut possible.
Please give this a try and let me know the result.
Hi, what kind of backlight does the monitor have? I ask this for when I need to calibrate it with PME soft as PME has different backlight type options.
RGB LED if you are using ColorChecker Profiler or i1Profilier
I just received my new SW270C and I'm very happy with the initial results, but if I need to use the shading hood in vertical position apparently a couple of parts are missed (L1 and L2). I need to buy them?
Yes this display never shipped with the L1 and L2, it was available in the early days as an accessory that you can purchase, but it has since been discontinued. You can contact your local BenQ support and see what they can do to help you out with this. I know that this display uses the same shading hood as the SW271 which ships with the extra parts to extend the hood vertical.
Mine will be delivered Monday, thanks for the great review!
@Greg Holtfreter, thank you and awesome. You'll really enjoy the display!
Thanks Art. I look forward to getting one soon.
I have a comparison video SW2700PT VS SW270C coming soon too!
Art, how do I connect the SW270C to a computer? The two cables supplied are not working with my Dell XPS 8930 (desktop). The message that I get is "no cable connection." Thanks.
@UFGator1972, I feel that the supplied cable is working just fine. What you have to do is on the display you would have to choose the input source. This model does not have auto detect. I think that it is the second button from the left. Press it once and it will pop up with ports for you to choose from. Press the corresponding ports that you are using and you should be set!
@@ArtIsRight, thank you Art. I also would like to know what is the best type of USB-C cable for this monitor? My computer has a USB-C port. Thanks again.
@UFGator1972, honestly, I would just use the USB-C cable that came with the display. That is the best cable. If you do need another cable I would make sure that is USB 3.0 with PD compatible. I got these and they work really well and they are longer than the one that BenQ included www.amazon.com/gp/product/B07F36KZCD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1
ArtIsRight that may be the problem. My monitor didn’t bring a USB-C to USB-C cable. Also, I suppose that I do not need the one that supplies power because mine is a Dell desktop computer.
@UFGator1972, if your monitor didn't come with one I would contact your local BenQ support to ask for one. It should have shipped in the box. Although true in your case about not needing one that supply power. What you want to have is a cable with enough bandwidth to carry the display signal and the USB up and down link. So getting the right USB-C is better in this case because many cables implement usb 2.0 over USB Type-C Plug and that is a big issue because that cable won't work.
Can you do a video demonstrating how to remove the shading hood?
I'll consider it. Thanks for the idea.
Art: I am thinking of buying a SW270c next month, but I am a little concerned about how it will work/calibrate on my setup. I have a 2020 Mac mini, with a Sonnet eGPU. If I get the Benq, I would connect via DisplayPort. Do you have any experience with a setup like this? Thanks for any insight you may have.
I have, so in most instances the calibration should not be an issue. If when you setup your 2020 Mac mini, migration assistance was used or the system was restored from a time machine backup you might have some calibration issues. Otherwise you should be ok.
Hi Art. I’m looking to purchase an M1 Max MacBook Pro and am considering the SW 270C as my external editing monitor for stills photos. Will it be a good match or should I be considering a 4K model? I’m currently used to using a 27 inch iMac with Retina display. PS I’ve just seen your comparison video between the 270 and 271 C and that’s helped a lot but I’m still wondering if I’ll be sacrificing too much going down to a 2K display.
The best thing that I can suggest is to give the 2k Model a try, The issue that most people run into I is the variation in pixel density and how macOS render the edges of the pixel. Some don't care, some do. If you have a MBP and you want things to be similar then 4K might be better for you since the pixel density is higher than the 2K display. I know this is not a definitive answer, however, I would not have a way of telling you exactly what you need, it is highly based on person preference.
Thanks Art. I’ve got a friend with a 2K Eizo monitor so I’ll ask to see his. The one thing I dislike about the iMac is how small text can appear.
Yes that is the consequence of a high resolution display, the work around is to scale the resolution.
Hi Art,
Thanks for the review.
Can you please help with the following queries:
1. Wanted to purchase the i1Display Pro (Model: EODIS3) colorimeter but the distributor suggested i1Display Pro Plus (EODIS3PL) version? Is the Pro Plus version compatible? I thought the Pro version should work fine.
2. What should be done with the file sw270c.icm? On windows 10, I have set two profiles AdobeRGB as default and sRGB as alternative... used when switching modes... Is this correct OR am I missing something by not using the sw270c.icm file?
You're welcome. Pro will work just fine, plus mode is compatible too. Give this video a watch ruclips.net/video/84AKhp24BQY/видео.html you probably don't need the plus version
You need to watch this guide for the best setting ruclips.net/video/ugwyuFKbtZg/видео.html and this guide on how to calibrate your SW ruclips.net/video/8rjRoIe0-mo/видео.html
This video will talk about color modes as well ruclips.net/video/Ipuaf5yHrog/видео.html and offer you clarifications
@@ArtIsRight Thank you Art, for a very prompt response. I will review your videos for calibration and be ready when the colorimeter arrives next week. As usual, your videos are excellent, to the point and extremely helpful ... Continue to share and help via your videos... Thanks again...
You're welcome
Hi! I’ve just bought this monitor, how can I get Audio from a USB C connection with my mac studio? Do I need display port connection instead of USB C?
There's no build in speakers on any of the SW modes, you can use the 3.5 mm head phone jack for audio output and USB C should work as well as DP
@@ArtIsRight OK, so I'll use my monitor speakers with my audio interface :-) thank you
Thanks for this video. I am owner of the new colorimeter Datacolor SpyderX Pro. Is it supported by this monitor? Thank you. Jakub
Hi @Jakub, the short answer is yes. The more specific answer is that for Windows 10, yes it is supported right now. For Mac, support for it is coming in the next version of Palette Master Element, 1.3.6 which should be release soon. Now barring any major bugs or stability issues, we should see SpyderX Support in Mac really soon.
Hi Art! Why the usb3 port on the monitor doesn't work? Even the Sd cad reader! :(
Hi @Giacomo are you running with USBC? If not then you would have to use the additional USB cable to uplink the USB C Signal from your laptop to the display.
Awesome series!
Thanks!
Hi Art, have enjoyed your videos for many months now! Thank you for such great content. Could you please give me your opinion on IPS glow I am experiencing on my 270c, in particular the bottom left third of the screen which has a very bright bloom roughly 7-8 inches in radius. Would you consider this signifcant enough that its worth following up with BenQ. And if not - how do you work around something like this in your photography production process? Thank you kindly.
If you have an i1Profiler, I would encourage you to run a uniformity test and see what the ∆e2000 for each of the zones compared to the center. If it is high, i.e. 10 then I would contact BenQ, if it is under 5 or somewhere in that range I would consider it tolerance, after all this is an LED backlight and not mini LED.
@@ArtIsRight Thanks Art! I've run that test and am getting
When I said 5, I was referring to ∆E, percentage is not a good metic to use at all, i.e. in dark gray for instance if the middle reads 4 and the outer read 3, that is 25% variation, which seems larger but we are only talking about 1 nit difference. So ∆e 2000 is the one to look at. And if you are getting ∆e of less than 2 you are good. What you are seeing probably won't make any real world difference on what you edit. :)
Thanks for the great review. Will the Benq update sw320 soon? It is a good monitor but it has uniformity issues and color shifts to magenta on the right side of the screen
Hi @Damir, Thank you for the compliment. And I too had run into the same issue with my SW320. I am really thankful the one that BenQ replaced for me still works just fine. I really love that display! Anyhow, about the update to the SW320, I am not aware of BenQ future product line up or releases. However, based on the popularity of it, I would hope that they are working on an update for it. Cheers!
Good morning. What is the best video card for this monitor SW270C should be ? Thank you,Valdas
It is 2K so most of the one out there will do really.
@@ArtIsRight Thank you for answer !! What about video card for this monitor BenQ SW271 4K ?
Mac or PC, why don't you tell me the video card that you have in mind rather than having me give you a long shopping list of compatible video cards.
@@ArtIsRight Sorry !!! For PC
Just get anything with an Nvidia RTX or Newer Radeon and you're good.
Hi.I am a non-competitive gamer.I play single player games mostly.I had tried the Benq Sw240 and played games like Doom eternal on it.They looked stunning.I can swallow 60hz cap but is hard to swallow the very very slow pixel transitions/respose.The blurr when fast paced scenes is the most annoying.The Black and white monitor internal mode is absolutely awesome.I played Doom etrernal in black and white and is a different atmosphere. I know that benq has a gaming line monitors but they are not at this level of IPS image quality.The gradients and uniformity and color accuracy give the a richer detail.I hope they can do something about the pixel response time.If they can somehow lowers the pixel response time i will buy it to replace my 1440p Dell 2721DGF monitor.Also another minuse is the 24fps youtube video that are juddering on the Benq sw240
I would check out BenQ Mobiuz line, they are high refresh rate gaming display with amazing IPS panel inside.
@@ArtIsRight My Dell S2721DGF is similar to Mobiuz line but the Benq SW line image quality is just refined and better. Thanks anyway.
ok
Question, any recommendations for a good laptop under 3k euros ? Maybe from Asus laptops? For photo and video and gaming but also compatible ports for hooking it up to the 270C?
Most new laptops have USB-C with DisplayPort Overlay or Thunderbolt 3 or 4 which will work with BenQ SW displays just fine. If you want a good build I would look at the Razer Blade Advanced 15" or the new 14" with AMD processor. ASUS Zypherus ROG both 14 and 15" are nice, but build won't be as good as Razer aluminum enclosure. Dell are standard middle of the road. You can look at their XPS line. Those are my thoughts. Aero would be another brand that is good but build of plastic. So all give and take.
@@ArtIsRight Thanks a lot!
👍🏼
Hello! I want to use this display with Davinci Resolve (Not only for photographs). The problem is that the Davicni do not suppport icc profiles. Will the profiles installed in the monitor help me?
@YoungOldMan, the answer to this is yes and no. There are a few things that you can do.
1. You can run a calibration with Palette Master Element and set the RGB Primary to REC 709, this will limit the gamut of the display and since this is a hardware calibrated display. All of the adjustments for the REC 709 color space would be done at the Panel Level avoid all of issues. So when you use Resolve you will be setting color that is within REC 709 Gamut and not Wide Color Gamut.
2. From here if you like you can Run DisplayCal on top of this calibration as well.
3. And if you choose, with Display Cal you can create a 3D LUT (software and not hardware) And then choose 3D LUT in Resolve setting.
4. There are some other method as well such as using the Black Magic Video card but I think that the method above will work just fine.
Personally, If you stop at step 1 or 2 or 3, either one of those will solve the issue.
@@ArtIsRight Thanks a lot!
@YoungOldMan, you’re welcome!
Lot of information, thanks.
You’re welcome!
Lol. A good affordable solution but it doesn’t beat Eizo. Cheers,
Sure but it is a solution for the mass. Eizo don't dispute that, but depends on the line up CS is about the same, CG then no but close 2-3 times as much.
My Asus laptop with capture one has intel 520. Will this be ok to drive a 2K monitor?
It can, it might lag but it can.
@@ArtIsRight I suppose I could set the frame rate on monitor to less than 60?
Yes
SW270C - USB-C port can NOT operate as a downstream port ( for example to plug USB hub in it ) if display is connected to PC using USB-B upstream port - correct ?!
Nope that USB C is for computer to monitor only, it is not bi directional
I am a video editor and looking at one of these for color correction and grading. I shoot anywhere from 1080p to 4K footage. Is this monitor 100% Rec 709? I read that it will play back 24P video correctly. Although it’s called a “photography monitor” would this monitor be recommended for video work? Since it’s a 2K monitor , will it be sufficient to edit 4K footage?
Hi @Da Gre, so officially BenQ does not list Rec 709 color space percentage, since Rec 709 is similar to sRBG color space, where sRBG is primary for photography, Rec 709 is for video. Now this said since it can display 100% sRGB, from my testing, with a custom hardware calibration it can do 99 - 100% Rec 709 depending on the calibration setting. Since the custom profile hold a color space that is equivalent to AdobeRGB.
Even though it is a "photography monitor" it can totally function for video work. In fact the panel inside is the same one as the BenQ PV270 which is a "video monitor" so in essence, when this display you are getting the more premium PV270 panel with a few other improvements and tweaks added to it, such as the uniformity 2.0, USB Type - C Power Delivery of 60 W and a lower price point than the PV270.
As far as sufficient to edit a 4K footage, yes it would be but keep in mind that when you are editing the 4K footage, you are editing a scaled down version of said footage. Now this said, it should be much gentler on your computer for playback, which means less drop frame, lower gpu usage in a sense that it is not decoding full 4K all the time. Now if you want to edit 4K native then the SW271 4K panel would be a good alternative.
Hope this helps.
Thanks. I looked at the PV270 but it is an older monitor . The SW270C has newer technology so I’m leaning towards that one. Srgb and Rec 709 are very close in specs. I’ve also looked at the Sw271 and was close to getting that one but then this new monitor came out. I’m not expecting this monitor to compare to a high end broadcast grading monitor. But for most web video projects it should work fine. Thanks for the feedback and for your review.
You're welcome and yes for what you need this display will work perfectly.
Does this one uses a true 10-bit panel, or is it a 8bit + FRC? Is there a notable difference between them?
Hi Italo, I am reaching out to my contact for more info on this, as far as I know the panel is 10 Bit with a 16 bit LUT, however, I am not entirely sure if it is a true 10 bit or 8 bit with FRC. As far as noticeable differences between them not so much even though we are talking about 1.07 billion versus 16.7 million respectively. In retrospect the human eyes can only discern about 7 million color so realistically speaking 16.7 millions colors with the 8 bit + FRC is more than double already. So in practicality, you won't really see any difference.
@@ArtIsRight Great! If your contact could get that info it would be awesome.
Hi @Italo so I got some verifiable answers. The panel is 8 Bit + FRC. I also have a few more thoughts on the answer above. Beyond the 8 bit + FRC vs 10 bit, there are other factors that effect the display performance. On face value, common sense would dictate that it is better picking 10 vs 8 bit + FRC would produce better quality image. However, there are other factors that effect image quality and panel performance such as good color and brightness uniformity which in my testing the SW270C pass the uniformity test with flying colors. This is something to consider, I would not focus much on the True 10 Bit vs 8 Bit + FRC. I have used plenty of 8 bit + FRC displays, both BenQ and other brands and with good calibration, I am able to faithfully reproduced great colors. One additional thing to consider is the print color space, for most prints that we can make today, they are barely coming to close Adobe RGB color space equivalent. We are starting to see that but we are not quite there yet. So my answers to you, this is a really great display and I would not worry too much about the specification, especially when it would be difficult to discern the different between them. Cheers.
@@ArtIsRight Specification says: Bit Depth / Color Support 10-Bit. So it is not true !?
Hi @Petr H, this is a common misconception. Most display manufacturer, list 8 bit + FRC as a full 10 bit Panel, because with FRC tone blending and dithering the out put image is perceived like a true 10 bit panel, overall differences are extremely subtle, most the time indistinguishable. Only in a select few super high dynamic range images would this become somewhat noticeable. And yes with the the panel does support 10 bit. Keep in mind that there are very few true 10 bit panel out there. For instance BenQ SW320, since discontinued, was a true 10 bit panel, however, for most of my editing comparing the true 10 bit panel with the other 8 bit + FRC series, there is not a notable difference. I would say, don't worry to much about the bit depth and be happy producing awesome images! And like I say on these feed back, keep in mind to that most print media, even though they are getting better color gamut wise, they are not fully Adobe RBG yet. Hope this helps. Cheers!
I just ordered this monitor. Do I need to get a calibrator? If so, would you recommend one that best works with this monitor? I’ve looked at SpyderX elite and i1Display. Thank you so much!
For the best result a custom calibration is recommended. The device that I think is best is the X-Rite i1Display Pro x-rite-photo.2rcf97.net/nYoe6 If you are in the US add me in Facebook page or instagram for a 10% off purchase code
ArtIsRight Thank you. I think I will go with the iStudio so I can calibrate my Canon Pixma Pro-100. I am so glad that I decided to go with BenQ. You have been most helpful, and I appreciate your taking the time to respond. I will definitely check FB. Thank you for the discount!
You’re welcome
ArtIsRight I just sent you a friend request.😊
Leave me a message on my FB Page and I'll give you the code.
would this monitor work as a second monitor with a late iMac 2011? TIA
@Hello Jennifer absolutely! In your case I would recommend using the SW270C as the primary because it is color accurate and can show 99% Adobe RGB and then your iMac 2011 internal display as a secondary display.
ArtIsRight thanks Art for replying. I do a lot of photography and want to use it as a second monitor to the iMac and then later I can always use it with my usbc MacBook Pro. You’ve help me finally Make a decision between these two. I don’t think I need 4K
I also have an old iMac mid 2011. I use it for design work and would like to use this 2K . monitor. If I could use this monitor for photography AND my CAD work that would be great. My CAD can only work on my iMac. I would use a newer laptop for photo editing. Do you think I could plug in my iMac? If so are there any disadvantages to this SW model compared withPD model, or can the more expensive SW do everything the PD model does plus added bonus of more accurate colours for photography. Finally could I hook up my ipad pro 4th gen and watch netflix say? Many thanks
If i want to use benq 2700 u with MacBook Pro via HDMI cable. Will it leg also will it work on 4k resolution all time. Please help me i am waiting for the answer.
If you set it to 60Hz, and you run an older Mac it will not lag. Also about the resolution you have to test that out too but everything should work.
ArtIsRight I am just concerned that will it work on 4K or not? By any chance can u help me so I can buy pd 2700u. Also which year this display came. Many thanks
Which exact Macbook Pro do you have, size, model year, better yet if you know the model identifier it would make it easier to find this info. PD2700U please date was around Nov 2018
ArtIsRight MacBook Pro 2017 13 inch
4K will be pushing it but it should work.
Hi Art, I just got SW270C. I really love this screen but I have one doubt. All guides and all photographers are saying to calibrate screen before developing your photos. But this screen is already calibrated, so should invest another 150 Euro for calibrator? Thanks a lot ... ;)
Hi @Luck, yes, invest in a calibrator, I recommend the X-Rite i1Display Pro or the Pro Plus. So you have the right understanding that the screen is calibrated from the factory. However, this factory calibration was all done with the standard reference values and output. Your computer, however, does not output references value and this is the reason why you should do a custom calibration to make adjustments at the panel level using Palette Master Element software to make sure that your displays continue to output reference value. I hope that this help, if you have any follow up questions please reply to this thread!
@@ArtIsRight Thanks a lot. Do You think it will be huge difference after calibration?
@Luck, it would be enough for you to notice the difference of before and after calibration.
@@ArtIsRight i dont hv d budget to carry out the price of calibrator. i cud only afford the sw240 monitor!! its olready been stretched out!
@Nishant Kumar, you can always use it right out of the box but for the best result you should do a custom hardware calibration on it.
Looks like another great display from Benq.. so the M-Book preset ,if used on my pc/windows system,i will be able to get same colors as on my new macbook pro? thats amazing:)
Ps.I hope they will figure out a way when you use the hockey puck to change ICC profile on windows as well..that will make everything easier..I quess they should find a way to map it so that it will install the right icc profile everytime you change preset/color space using the hockey:) otherwise the hockey is not usefull if you calibrate the screen..same for the picture in picture mode..that will be even more difficult to find a way to fix i quess
@John, so yes the color in that mode regardless of OS input will come really close the Apple DCI-P3 calibration.
About the automatic profile switching, they already have a software like that in place for another line of their pro displays the PD line. The software is called display pilot. I have not tested yet to see if it’s compatible with the SW series or not. However, if it should work it is not going to be an official support solution from BenQ.
@@ArtIsRight thats great i quess:) thanks Art. For cable what do you prefer HDMI or Displayport?
@John always DisplayPort. HDMI have lots of issues with RGB range compression.
Now I See there is lots of marketing and certain points of the product presentation were adjusted like in color calibration. I own an SW270C now, for 5 days. The uniformity issues are still there, very present, still at large. Significant light bleeding, certain contour shadings on uniform colors, black not recognizable the last 8 - 10 shades (on the 256 point greyscale). But the most annoying, especially on white but also in greys greens blue if I keep it opened for 2 hours (or more) a certain vertical shading line appears getting its shape on the whole height of the display up till down. Nothing at first for an hour or so, but then... Because it is vertical and located almost in the middle it kind of separate the working field in 2. Don't even think not using a calibrator. I have a spyder3 pro and it had some work to do. The result was a slight 'warmer' adjustment. My only regret is that I did not manage to use DisplayCal because my spyder is old or obsolete or something.
@Laurentiu, based on your description your display may be defective. If this is happening then I would recommend contacting your local BenQ support office to resolve this issue. Either that or contact the retailer that your purchase this from to get this issue resolved. By resolved, what is most likely going to is happen is that you’ll get a replacement. In my extensive testing, the issues of uniformity that you mentioned was not present on my unit, especially compared to the older models of the SW line. A few things to note too is that the Spyder 3 Pro is a really old device and is not supported by Palette Master Element (PME). This is BenQ Software to calibrate the display. If you have this display you should calibrate it with PME this way you are fully utilizing the hardware calibration capability of the display. Doing a calibration any other way with this series of display dismisses the display full potential. Additional, based on the information that you shared in the comment, if you are using the Spyder 3 pro software, the icc profile created from the Spyder 3 Pro software may be the culprit of the inconsistency that you are seeing in this case. And if this is the scenario, the best to do is get a new calibrator, I recommend the i1Display Pro and use PME to the calibrate the display. What I can tell you is that, the color calibration that I have done on my BenQ are not adjusted for product presentation by any means. I have spend countless hours testing these displays and software combination to make sure that everything works and perform as expected. I also happen to be editing every day on these BenQ SW line of displays too. Sometime, products defect does come up, however, when this happens BenQ is really great at addressing the issues for me and all of their customers. I appreciate your feed back and I highly encourage you to run a full hardware calibration using PME and i1Display pro and see if the issues still persists.
i have a quick question i have a older windows 8.1 laptop with usb 3.0, HDMI and VGA outputs. would a cable like this work to connect to the monitor www.bestbuy.ca/en-ca/product/axgear-usb-type-c-to-usb-3-0-cable-usbc-3-1-sync-data-charger-charging-wire-10ft/12923186 or would it be better to get a usb to display port adapter. i herd the older versions of hdmi were not the best
@darksky .observer, thank you for the question, this is a hard one. In your situation HDMI would be a better choice, whether HDMI will work fully is another story. It might truncate the output signal to 16-235 it might not. It is hard to say until you test it. Sometime the graphic driver will allow you to change the output but may times it would not do that well. You can try using a USB-C to Display Port, it will work but that usually suffer from quality, lag and low maximum resolution.
@darksky .observer, I just looked at the cable. It would be the better cable to use but it will likely not work because the port on your computer is USB 3.0, you need to make sure that USB 3.0 can output display signal in this case. The reason why I say this may not work is because it is USB 3.1 nor is computer port or motherboard designed to support this. Normally, computer with USB Type C display signal out tend to also be Thunderbolt 3 which have a higher bandwidth. My suggestion to you is to try this out and see if it will work for you. If not you can always return it. Not the most optimal solution but at least you get to test it with your system.
Thank you, Your presentations are very informative and well done.
@darksky .observer, anytime.
@@ArtIsRight my sw270c arrived yesterday and HDMI port on my computer work well. the colors are amazing and clear i will be spending some time going threw all my photos and adjusting things what a difference from the onboard laptop monitor. thank you again for your help.
Beware when buying benq monitors. I've received four defective monitors in a row, until they had to send me a 27" replacement because all the 32" had some weird magenta to green shifting across the screen. Plus the light bleed and clouding was just awful, not to mention that the palette master software is just not good enough and sometimes you'll end up calibrating your monitor for hours because it will keep failing the validation process . Then they discontinued the sw320 monitor and told me I had to settle for a 27" or a 32" full of flaws. All their 32 inch didnt even come with the luminosity test in the calibration sheet that validated its consistency. When I did the test oh boy did I freaked out when seeing 5 o 9 patches in red.
It's just not accurate if you consider the high price .
Hope this helps somebody to not go though what I had.
Hi, I really am sadden to hear this. In an ideal world this should never happen at all and it is terrible that you draw the short straw so many time. If I may, I would like to offer some of my thoughts and address the points that you made.
1. I too had issue with the SW320 where there is a green magenta shift. It has not stated out this way, however, it has developed over time. BenQ did the right thing in the case, they replaced the display for me which is great and as far as I know they examine the one with the issue rigorously after I shipped it back. And they will take care of any customers who is faced with issues similar to this as well. On a side note there were a few batches of SW320 that had this issue.
2. Palette Master Element (PME) is a great calibration software that was build on many of the fundamentals of X-Rite i1Profiler, I know this as a fact. Though BenQ developed the software on their own, many of the underpinning came from X-Rite through various partnerships and alliances. If you sat down with an X-Rite marketing person or engineer, they will tell you that PME have their hand writing all over it. As an side, if you really want to do true hardware calibration, you only have PME as the only option.
3. Yes the SW320 have bleeding and yet it is still my daily driver and I have done 98% of my color critical editing on that screen. Not to give BenQ an excuse but bleeding is really hard to control in a larger IPS LED panel especially ones with 4K resolution. We are not quite there yet technology wise, as mini and micro LED comes to market this will improve.
4. What you are referring to “luminosity” is display uniformity. And yes the earlier models are known to have less that perfect uniformity, however, part of this issue is also technology as explained in bullet point 3 above. The display uniformity is for the most part a brightness test and it does not measure or test for color accuracy. It is just a test to see how even the screen is. I was able to custom profile the SW displays with PME and consistently get a delta e value for color variation that is less than 2. So we are talking about 2 issues at hand here. Now display uniformity variation is also calculated using delta e as the unit.
What you have gone through is terrible and I wish that your experiences were better, however, this said, I myself and countless other photographer have integrated BenQ SW displays successfully into their color editing workflow. These include many big name photographers that I know who loves the display. For my photography consultation arm, I also recommended and have setup BenQ for many photographers and they are able to use it successfully. Yes, the issues that you have stated are true, but improvements have been made with every model iterations. For instance this new SW270C with the Second Generation Uniformity passes the display uniformity test in i1Profiler flawlessly even with the delta e threshold turned down to 4, which is a really low value. Display bleeding will happen, but less so with the SW270C, one of the advantage of not going 4K, but in all it is just the side effect of the current panel backlit technology.
Everything is relative, you may say that BenQ is high price, however, there aren’t that many company out there that makes hardware calibrated displays for photographers at affordable prices. NEC has exited this segment of the market, and their display are 2 times the price of BenQ. The other brand that is known to be the best is EIZO and their equivalent models cost 3 times as much. For sure, if you get EIZO the panel would be perfect or as close to perfect as possible. However, if BenQ is already considered “high price” then what is NEC or EIZO price? They would definitely be considered expensive and I know for a fact that many photographers’ do not have that kind of budget for a display. In addition there are some other brands, such as, View Sonic, which is entering the market in this segment with their monitor are priced closely to BenQ but the display quality and spec is not up to what BenQ have to offer. And then there also ASUS as well, but they are not really making themself know in this segment yet. In this case what we need are 2 things:
1. More Competition to push R&D along with innovation forward and upwards and price downwards.
2. Time and newer or improved technology that comes with time.
Without these 2 things, we are where we are now. And looking at what we have and the price for these displays compared to what was available in the past, I can say without a doubt that these display are not high price considering what you are getting and they are not high price at all relative to past hardware calibrated displays.
These opinions are my own and are not paid for by any company.
@@ArtIsRight sir will yuh help me in buying my monitor sw240 in india delhi. can yuh recommend any preferable shop. i liv in delhi and it has nehru place as an IT hub.
@Nishant Kumar, I would look up BenQ India, where to buy, www.benq.com/en-in/where-to-buy.html
I have to say I am very disappointed with BenQ. I recently ordered the SW270C and there were NO video cables or USB-C cable included in the package. After contacting BenQ, the response I received was less than adequate. They pointed me to page 8 of the User Guide which says:
"Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, YOU CAN PURCHASE THEM SEPARATELY."
So moral of the story, drop several hundred dollars on a monitor and the company may not ship a $10 cable with the product, or mail one to your later. Never had that problem with Dell's Ultrasharp or any Eizo monitors we bought.
@ToxicTiki, I'm sadden to hear this, which geographical location are you in? Let me know, I'll see I can share your situation with BenQ office and get this resolved for you.
ok, I just bought a SW270C
@stepitup, good choice!
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